Villas at Legacy Apartments

Photo of Villas at Legacy Apartments

Located in Houston, Texas

Address: 5301 W Spring Creek Pkwy, Plano, TX 75024, United States

Phone: +1 469-515-8190

Rating: 3.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency
  • Apartment complex

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-27 - Rating: 5)

    Loved living here? Quiet I felt safe. Only moving because I have a new job and it’s almost an hour away. Villas at legacy family thank you so much for having me, if I am ever in the neighborhood again I’ll be sure to say hello. Thanks again for such a pleasant stay. So if you have been looking, look no further this is your home,

  • Review 2 (2025-03-02 - Rating: 5)

    Long post alert: I recently moved to this complex and so far I love it. Shaun Brunick was my leasing agent and he made the entire move-in process smooth and easy. I also spoke to Ms. Abby & Ms. Ashley over the phone, who were also extremely helpful and nice. I’ve dealt with terrible management companies in my previous apts so it was really refreshing. I loved that there was a move-in orientation with a welcome packet. They also placed a welcome card and a cute candle in my unit which I thought was so cool. The unit was nice and clean on move-in day (another first). The staff, including maintenance are awesome. Work orders are completed quickly, the grounds and community are always clean. It seems like the residents do their part to keep the property up. Beautiful landscape with gazebos and nice areas to walk my dog. Beautiful dog park with two secure areas. Awesome gym. I can’t wait for it to heat up so I can hang out at the pool, which I never felt comfortable doing at my previous apts. I could say much more about this place. Absolutely love it here ā¤ļø

  • Review 3 (2025-02-15 - Rating: 5)

    Moving into this apartment was an incredibly smooth and pleasant experience. A special shoutout to Shaun from the property office (seriously, give this man a raise!)—he was an outstanding host. Shaun not only gave a thorough tour of the property but also patiently answered every single question I had, ensuring a seamless experience before, during, and even after my move-in. If you’re fortunate enough to find an available unit you love here, don’t hesitate—just go for it!

  • Review 4 (2025-01-18 - Rating: 5)

    We recently toured and loved this place!! Abby helped both times we checked the place out and she is AMAZING!!! She knew the answer to every question we had and was extremely patient with our 4yr old who kept asking questions and interrupting. The apartments themselves seem in very good shape. We are excited to move in hopefully!!

  • Review 5 (2024-11-22 - Rating: 5)

    Were so excited to be here. Its only been a day and a half since move in day and Ive already fallen in love with this apartment and its potential. I really want to thank Shaun for everything hes done for us from the moment we stepped on property and he showed us around, to following up on things we said we were interested in. His follow up email after we left is what really made us jump on the opportunity and Im so glad we did. Hes made everything so personal and easy, answered every question and so when we moved in it was pretty seamless. We dont even have our furniture here yet and it already feels like home. Every day is a new surprise so far Im loving it!

  • Review 6 (2024-10-23 - Rating: 5)

    Outstanding Experience at Villas at LegacyI’ve been living at Villas at Legacy for almost two years now, and my experience has been nothing short of amazing! From the perfect location to the top-tier service, I couldn’t ask for a better place to call home.Maintenance has always been quick to address any issues—no waiting around for days, which I really appreciate. It’s clear that the staff here genuinely care about keeping the property in excellent shape. Speaking of the staff, they’ve been fantastic! Everyone is so accommodating, but I especially wanted to give a big shoutout to Ashley, the assistant office manager.Ashley is incredible—anytime I have a concern or question, she responds promptly and always goes above and beyond to help. I can be a bit needy at times, but she never makes me feel like I’m asking too much. Her kindness and efficiency have made my experience here even better!If you’re considering moving, I highly recommend Villas at Legacy. It’s absolutely worth every penny for the level of comfort, convenience, and service you get. This has truly been a wonderful place to live!

  • Review 7 (2025-02-25 - Rating: 5)

    Moved in on Saturday 02/22/25, and the team has been wonderful every step of way. Shaun was amazing on move-in day and ensured it was a seamless process. Cant recommend this community enough!!

  • Review 8 (2025-01-15 - Rating: 5)

    Great staff! We were apartment hunting here, and Abby McNamara was incredibly helpful. She immediately understood what we were looking for and showed us the perfect apartment. Thank you so much, Abby—you’re the best!

  • Review 9 (2025-01-04 - Rating: 5)

    Shaun did a great job assisting us with our new apartment. He’s very responsive, respectful, and hard working. Would highly recommend reaching out to Shaun for any and all your needs!

  • Review 10 (2025-02-01 - Rating: 5)

    We just moved in. Its in a great location, with comfortable and efficient layouts and very good amenities. Well maintained property. Clean, quiet and peaceful. Shaun B. was excellent. Very professional, friendly and always willing to solve problems and be helpful.

  • Review 11 (2025-02-14 - Rating: 5)

    We appreciate very much the celebration of Valentines throughout this week. We enjoyed every event. Thank you so much, you made us feel pampered. Great job by the Management team!

  • Review 12 (2025-02-14 - Rating: 5)

    We had the best experience here! Shaun was so helpful and made things super enjoyable and fun for us. After looking for what feels like forever, we finally found our new home!

  • Review 13 (2024-08-10 - Rating: 5)

    Moving in was seamless and a wonderful experience. Shaun and Abby was extremely helpful and very kind through my entire move in process. I’ve met some pretty cool neighbors and I love my spacious apartment! I’m excited to meet more people and learn my new neighborhood!

  • Review 14 (2025-02-13 - Rating: 5)

    Shaun did a great job making us feel at home, my wife and kids are happy with our lovely new home. Highly recommend yall ask for Shaun he will take care of yall!

  • Review 15 (2024-08-27 - Rating: 5)

    Wanted to give a BIG THANK YOU to Shaun! We are selling our 4 bedroom, 3 bath house and needed to move into an apartment for a few months. Needless to say downsizing into a 2 bedroom apartment has been a struggle!! Shaun has been amazing to work with! He answers all of our questions promptly and never acts like he is bothered to answer our questions either (and we have had a lot)! The most challenging part of this transition was not being able to see the actual apartment that we would be moving into to measure the space for what we could fit into the apartment. Shaun worked hard for us to see the apartment as soon as it was available and that has been the most beneficial thing so far! Shaun has worked hard for us and always with a smile on his face! He has gone above and beyond and we couldnt be more grateful! Thank you Shaun for working for your customer and helping us through this transition!

  • Review 16 (2025-01-04 - Rating: 5)

    Shaun was great !!!! He’s very kind patientThank you Shaun !!!! 100% recommended!!!I had to edit this review because there is a lady who is the assistant manager I think…She never is able to help and she’s rude and doesn’t want to help… Shaun is kind and very helpful…. The place is nice , but as a customer you can’t receive a response without any solution… that’s no way… or even you deserved good service….. that’s disappointing from that lady…..Best regardsMilagros Martinez

  • Review 17 (2025-02-13 - Rating: 5)

    Toured yesterday with Ashley and she was fenomenal! Loved this place!!! They did not have any B5 available but will keep an eye out as soon as someone places their notice!

  • Review 18 (2024-05-10 - Rating: 5)

    I recently moved in to Villas at Legacy. Thanks to the best leasing agent, Shaun, this process was smooth and very easy. Extremely nice, courteous, and very knowledgeable, Shaun answered every question I had and I felt this would be the perfect place to call home. The management and staff, including the maintenance personnel, are so helpful and quick to respond to my requests. The actual unit is perfect with a great big yard for my dog. I am so glad I have made this move. Thanks again to Villas at Legacy.

  • Review 19 (2024-05-13 - Rating: 5)

    Shaun did a great job of showing me the apartments that fit what I was looking for. He explained the differences of each apartment and the advantages of living there. He was polite and knowledgeable. The whole experience was painless with no pressure. I would have no problem recommending them to a friend.

  • Review 20 (2024-06-22 - Rating: 5)

    Abby McNamara was an amazing tour guide for my family and I! She was extremely informative and even engaged with our little one! Every question we had, she had an answer for us. We moved to Plano from NJ and were weary because we are not from the area. We immediately felt at home upon arrival. Another note to add is that we were impressed at the facilities and how clean the property was. After our tour, We immediately applied to live here. Great atmosphere overall

  • Review 21 (2024-08-10 - Rating: 5)

    Although, I chose to move to another location, Shaun was super helpful throughout the touring process. Even when I showed up without making another appointment, he did not make me feel as if I was an inconvenience, and I appreciate that. I would not mind staying here in the future if it came down to it.

  • Review 22 (2024-05-04 - Rating: 5)

    Toward here early, trying to get a look for when my lease is up since I’m interested in moving here. Shaun was very helpful and providing all the details I needed without asking. Great job beautiful apartments common grounds look pretty And clean. I like how close the park is in love H-E-B so I look forward to moving here this summer!!! šŸ‘šŸ˜„

  • Review 23 (2024-03-04 - Rating: 5)

    We toured the apartment complex this past Saturday 3/2/24 and loved the complex! It seems quiet and has a great family atmosphere. What really made our experience great was Abby. She was so kind, friendly, helpful, and informative! She truly made our experience wonderful! Ultimately, she was the tipping point in our decision to sign with the apartment complex! We could not be more thankful for her help!!

  • Review 24 (2024-07-19 - Rating: 5)

    I’ve been living here for 8yrs+ and we’ve been through hecka office management staff but the ones that we have now they’re so genuine and sweet. Especially Shaun, he’s knowledgeable & he’ll get the job done! One of my favorites lol! You’ll always be greeted with a warm smile here, and the maintenance team are very friendly too.

  • Review 25 (2024-07-10 - Rating: 5)

    Leasing professional Shaun Brunick was very helpful in getting me moved in to my new apartment. He was very informative and available when I needed his assistance. The complex is very nice and well kept.

  • Review 26 (2024-08-09 - Rating: 5)

    During our application and movin in process Shaun Brunick was very helpful with explaining all of our required paper work and always answering any questions we had in a prompt manner. He made picking up our keys very easy and answered any questions we had about the complex.

  • Review 27 (2024-04-23 - Rating: 5)

    Just became a resident at this complex, I had Shaun help me with my lease and he provided just excellent service, quick, understanding, integrity from beginning to end just a fantastic person to have help you for your leasing needs. Very professional it was a pleasure to work with this man. Grateful for everything he’s done for me so far.

  • Review 28 (2025-02-14 - Rating: 5)

    Nice apartments . Staff was nice too. Shaun was very kind and helpful !

  • Review 29 (2024-01-09 - Rating: 5)

    Shaun couldnt have been any nicer to us. Through out the whole leasing/moving in process, he was extremely kind and helpful. A month or so after signing the lease, we got a call regarding the apartment we were renting out had water damage, due to the rain and the roof being repaired. Shaun offered us the same floor plan but on a different level and made sure we had what we requested, hardwood floors and the same quote. He promptly answered all of our questions and took our concerns seriously. We are very pleased and excited to live here. :)

  • Review 30 (2024-06-16 - Rating: 5)

    I am so grateful for Abby, she was helpful, patient, friendly, kind. Even when was so hot outside she took her time to give me a tour. She replied emails quickly. Best ever lease agent. Abby thank you! You made the difference at Villas at Legacy.

  • Review 31 (2024-04-18 - Rating: 5)

    Me and my girl had been lookin for for a new apt for months, none of them seemed right and we talked too shaun about what we were lookin for and he showed us one apt and we instantly fell in love, we looked at a second apt and instantly started paperworkšŸ˜…. Shaun has the perfect attitude, amazing spirit, and just all out an amazing character. We are so glad we got to talk to him and he got us set up in this beautiful apt.

  • Review 32 (2023-12-13 - Rating: 5)

    This apartment community is very good. Want to give shout out to Shaun for being so amazing and providing supportive service during my leasing and transfer process. Shaun has been very helpful and made this transition such a great experience! He is a great asset to the property. His follow thru was remarkable!

  • Review 33 (2024-04-19 - Rating: 5)

    Love all the floor plans that they have here! But my boyfriend and I found the perfect one with the help of Shaun. Once we moved in we had plenty of questions and Shaun had all the answers for us! And he made sure it was perfect for move in!

  • Review 34 (2023-10-27 - Rating: 5)

    I recently moved in, and so far I love everything about this community has to offer. It is quiet, good amenities and safe. Shaun Burnick was very supportive during the whole application process and he is still supporting after the leasing with questions and concerns I may have. Could not have asked for a better person to work with.

  • Review 35 (2023-10-09 - Rating: 5)

    I recently moved in to Villas at Legacy Apartments this past weekend and I could have not asked for a smoother move. Shaun was incredibly knowledgeable about the complex and helped me the entire process. From finding me the perfect unit to following up with any questions or concerns I had after I had moved in. The community is quiet and well maintained. Even for being an older complex, they updated the units. I highly recommend living here and asking for Shaun to help you find your next home.

  • Review 36 (2023-10-10 - Rating: 5)

    Just moved in last month. Shaun Brunick Was my leasing agent and he was awesome. The office is very attentive and maintenance responds to calls quickly. So far I am super impressed with not only the property but the staff as well. Very happy with my decision to live here.

  • Review 37 (2024-01-03 - Rating: 5)

    We got a lot of help from Shaun B., he provided follow ups, status of the lease and helped answering all of our questions. All his replies were promptly and clear….he really was on top of everything. On our moving day he stayed past closing time to finalize our move.

  • Review 38 (2022-08-21 - Rating: 5)

    We have lived here for 2 years already. We absolutely love it here. The only reason we are leaving is due to moving cities. We never had any issues with our apartment, maintenance wise. We had great neighbors that were no disturbing. We never had any issues at all actually. Everything was a smooth transition, renewing our lease was easy like 123. They likes to keep the grounds maintained and have people come and mow every Monday. The trash valet is SO convenient. The complex is close by to Legacy west and the colony. Its a perfect place for young adults wanting to have fun with their surrounding amenities. We love leaving here. The floor plan was perfect for my roommate. They have more space compared to other complexes around. If I could give 6 stars I would. Loved being here.

  • Review 39 (2023-10-21 - Rating: 5)

    I have lived at the Villas at Legacy for 3 years. Going into my 4th year, i decided I wanted to move to another apt. Hands down. Abby is the best leasing agent I have worked with since I have lived here. Through all my quirky changes and requests, she helped me through the process. Even prior to my decision to go to another floor plan, every time I had a need or question she took care of it immediately. This complex is great and if youre looking for the best leasing agent, Abby is your best choice!!!!!

  • Review 40 (2023-02-26 - Rating: 5)

    Villas at Legacy is a very nice community! It is quiet, peaceful and the staff are very friendly and quick to jump into action if I’ve ever needed anything. The office staff: Jay, Sarah, Ashley and Miriah are the best office team I’ve ever had while living in an apartment. That’s a huge plus! The maintenance team (I do not know their names) are very responsive and keep the grounds very clean. I highly recommend Villas at Legacy! Keep up the great work. I will be a long term resident for years to come!

  • Review 41 (2024-03-06 - Rating: 5)

    My spouse and I were looking for a a two bed room and we came across the villas we were happy and satisfied with what we saw. What made the experience better was Shaun, he was very accommodating and answered all our questions which made our decision easier to move here.

  • Review 42 (2023-01-10 - Rating: 5)

    I have lived at this property for 6 years. The property is clean and I feel safe in this area.The management and maintenance team are phenomenal. I am a middle-ground level, high maintenance tenant (important things!). The staff is consistently proactive in addressing any concerns I have with a sense of urgency and professionalism. The previous leasing team was awesome too, but I especially appreciate the new management and staff prioritizing a high standard of communication to the tenants. Whether it be responding to a call/email, or important information/updates for the community, it is always within the day. It is so important to go above and beyond these days. Thank you Jay, Sarah, Ashley, Miriah, Bertha, Gabrielle, Aldo, Jorge, Javier, and there might be one more I cant remember but I will and update.

  • Review 43 (2024-12-28 - Rating: 5)

    Abby is so great & knowledgeable!! I made the right decision moving here! I highly recommend living here!!

  • Review 44 (2024-02-04 - Rating: 5)

    Shaun was very helpful in finding our new apartment. He was able to show us multiple units and was very knowledgeable about the complex and surrounding area, and incredibly helpful during our move in.

  • Review 45 (2024-02-10 - Rating: 5)

    So far so good. Shaun is exceptional! His professionalism, attentiveness, and genuine care made finding my perfect apartment a breeze. Highly recommend!

  • Review 46 (2021-12-28 - Rating: 5)

    I have lived here for over a year and a half and have no complaints. The staff is friendly and willing to help when and wherever needed. Austin (one of the leasing managers) once loaned me his car jack so I could change out a flat on my own car. I thought that was awesome of him! And anytime I see any of the staff, they smile, say hi and are always warm in greeting people around them.I find the property to be very quiet. The walls on all sides of my apartment are sound proof, however the floor/ceiling could use some insulation to reduce noise. Not that my neighbors are noisy and I try my best to reciprocate that same respect. But there are moments.I also love that it’s pet friendly and it is very clear that my dog feels safe and welcome here. He’s loved by our neighbors and safe when we walk around the community or just hang out at the dog park. Though the dog park could use a face lift due to a new resident’s dog digging a little too much near the fence.There’s a nice public dog park across the way, walking trails and beautiful scenic views. Plus, gas, grocery and shopping are near by. And if you need access to the tollways, DNT, 121, and George Bush turnpike are only minutes away. So it’s a win-win!The apartments are beautiful, spacious and very homey! I have yet to find other communities that actually let you make your home your home. And trust me, I like that I can make myself a home. (I have plants and a dog. Other communities won’t allow that!)Overall, my whole experience here has been worth it and I’m glad I have stayed as long as I have and have no intention of leaving any time soon!Thanks to the staff and good neighbors for making this such a good home for me and my dog!

  • Review 47 (2023-12-29 - Rating: 5)

    Shaun B. made the process of getting approved and the lease signed the easiest I’ve experienced yet. The apartment was in great shape on move in and the front office has continued to be kind and helpful.

  • Review 48 (2024-02-27 - Rating: 5)

    Love it.Quick and easy, Abby was very helpful from the start. All staff are friendly and attentive!Thank y’all 🫶

  • Review 49 (2023-10-24 - Rating: 5)

    Haven’t been here long but feel very welcomed. Apartment Is beautiful. The floors are really nice and my favorite part of the apartment is the open kitchen. So much space for everything! Staff is amazing too and very accommodating. Shaun in the front office is amazing

  • Review 50 (2025-02-13 - Rating: 5)

    I love love love this apartment complex thankful for the office staff for being so welcoming!

  • Review 51 (2020-01-23 - Rating: 5)

    I have lived at the complex for about a year. I Recently experienced a flood in my apartment. I was so upset upon discovering it. But the maintenance staff Brian jumped to action so quickly it took all my stress away. He is definitely a leader and quick thinker. Due to his hard work and quick thinking all the water was was cleaned and carpet pulled within an hour and a half of discovery. He did all of this while being cheerful and optimistic. He truly is an assist to the property. You rarely find employees with such a good spirit and dedication to their jobs these days!

  • Review 52 (2024-05-21 - Rating: 5)

    I just really appreciate the support from all of the staff. Shaun, really made the transition in seamless. He is a great agent and I am happy to be home.

  • Review 53 (2015-07-12 - Rating: 5)

    I am currently renting an apartment with my wife and we both love it here. I dont understand why people report so many problems with the office staff. People need to remember they arent the only people living here and that some expectations are unrealistic given the circumstances. There are hundreds of other people that live here as well and at times we all have to be patient and wait for things to be worked on or for our questions to be answered. The front office staff has always been kind, helpful, and knowledgeable on just about everything. I say just about because each staff member is trained in their specific area. The apartments look great, are in a great community with friendly residents, and the price is wonderful. We have paid a lot more for a lot less and out of three apartments in Plano this is by far is number one. I cant wait to renew my lease and spend another year here. Thank you century legacy village for making this place my home.

  • Review 54 (2014-05-08 - Rating: 4)

    The apartments are very nice. I almost never hear any noise coming from my neighbors apartments through the walls), so the insulation must be pretty good. My electric bill is very reasonable as well. The only things Ive ever called maintenance about have been relatively small but they always take care of it quickly. The office hosts resident socials every month, which are free and a great way to meet your neighbors. The office staff has improved greatly since they got rid of Jessica. Im pretty sure all the bad reviews regarding office staff were attributed to her. She was awful. I do, however, have two complaints. First, I have a mud pit instead of a yard. I have asked them to lay down sod or seed it but they wont because of the water restrictions in the City of Plano. Its an excuse, pure and simple. Second, they try to go up on rent by over $100 every time I renew my lease. Ive lived here for over two years and if they try to go up again, Ill be forced to move. I cannot justify paying over a thousand dollars a month for a one bedroom apartment. I could own a house for a little more. Oh, and the gates do seem to be broken more often than they work.

  • Review 55 (2024-02-03 - Rating: 5)

    Moving in was so easy!! Can’t wait to see what this next year holds for my family here! Front office staff made it a quick process to get our keys and our unit ready to move I.

  • Review 56 (2023-10-10 - Rating: 5)

    The common areas and community are well kept and it’s surprisingly quiet considering the location. Stores and my job are close by, which is nice. Shaun was very informative and got back to me with answers to my questions fast.

  • Review 57 (2024-03-05 - Rating: 5)

    We only took a tour, but Abby helped us and she was great! She was super friendly and was easy to get back in touch with her for questions after the tour!

  • Review 58 (2016-02-13 - Rating: 4)

    This complex is under new management and apartments and outside are being updated. Went there to get my son an apartment and staff was great and updated apartments are nice. Had some very minor issues when moved in, they painted all the cable Jacks. But so far so good. They even were able to get me help moving a couch up the stairs. Definitely worth a look.

  • Review 59 (2024-04-26 - Rating: 5)

    Abby has been most Helpful in trying to find us the apartment that will work for us. Thanks, Abby and keep up the good work!E Parker

  • Review 60 (2021-02-27 - Rating: 4)

    I rented on this property from 2014 until 2020. Yes, I did like the apts and the floor plans, the pool area etc. In my years there, the property had 4 different management companies....some better then others. For the most part, when there were issues, they were addressed . I had several....bees and wasps nests on my porch that took several weeks to resolve, no trash pickup, noisy neighbors, etc. Then there were issues that took months to resolve....pot smoking neighbors whose habit caused my apartment and everything in it to smell like Marijuana on a daily basis, putting me on a list for a garage when I moved in and then giving away garages to newer rental tenants... actually took me until 2019....5 years.... to get a garage. But ...I still enjoyed living there. My only reason for moving in December was the fallout from COVID because I couldnt afford the rent anymore. Being a long time tenant, I would have thought they would have helped me during this difficult time, but nothing was done to help. Its now been 3 months since I moved and I have called several times regarding the return of my security deposit as I left my apartment spotless. Still have not gotten my deposit money back so not pleased.

  • Review 61 (2018-04-04 - Rating: 4)

    Im sharing my review as Ive had lots of issues lately in my apartment community but like any other community there are pros and cons. I wouldnt dare think that I am the only resident and that I need to be first in line at all times. Ive been a resident for approx. 3 years and Im on my 3rd unit. My 1st move was due to my apartment needing to be upgraded, my 2nd unit Im moving out of because of flooding issues so Im praying this 3rd unit will be the one for me. I could be upset and unreasonable but with each move the apartment manager Sam has been more than helpful. I have some issues with the maintenance team but I if I contact Sam or even Carlos they will expedite the issue and have it resolved. I moved here from Michigan 4 years ago for work and living here opposed to my 1st apartment in The Shops of Legacy (which was a nightmare) has been great. I feel safe which is very important to me because I have no family here. If you consider making The Villas At Legacy your home, make the decision based off of your own needs. Reviews are good but remember most people submit reviews once they are angry (lol) I could be very upset about some things Ive endured but the staff makes it easier to deal with.Thank YouLisa H

  • Review 62 (2024-01-30 - Rating: 5)

    Shaun was super helpful throughout the entire leasing process and has continued to help even after moving in. They’re very responsive and were willing to work with me to make sure everything went smoothly.

  • Review 63 (2022-08-12 - Rating: 5)

    Wow, Miriah was absolutely amazing.Her service was top notch, she definitely makes you want to live here. She has the best personality for leasing.All of my questions were answered without hesitation and I loved how eager she was to show every part of the community.5 stars specifically for her!!

  • Review 64 (2022-04-18 - Rating: 5)

    Austin deserves a raise PERIOD. If there are any further questions, you know where to contact me.No but really the office really cares. I have delt with some crazy places in the last 3 years. Extreme rates or either poor service. I love the long lease options, I love the quiteness of the community and how it is close to everything. I am planning on staying here until I can get a house built. I am content with my townhome. No complaints. This is the BEST place I have lived.

  • Review 65 (2019-04-02 - Rating: 5)

    I have lived here for almost 2 years now and every complex has pros and cons. A perfect place to live is impossible to find. Fortunately when Greystar took over, I had several communications with the assistant manager, Laurie who has been on top of things from the beginning. She, as well as Angie, have responded and taken care of any issues I have had. They are making major improvements to the area. With construction, it is a pain point, but Im sure the end result will be much improved. I feel that it is a safe location and very accessible to other things. Most people review harshly because of what is almost always a misunderstanding or they didnt get what the response wanted at the time. I think the Greystar team is doing a good job improving things. Im almost certain dealing with personalities is not an easy task to handle.

  • Review 66 (2022-07-07 - Rating: 5)

    Everything about Villas at Legacy is fantastic! The agents are genuinely caring and very responsive to your concerns or requests. They provide highly detailed information specific to your needs. Working with Ashley & Jay, you get a feel like youre working with friends, and it makes working with them much easier. I definitely recommend!Looking for an apartment? Follow me on Instagram @GeezyDallas

  • Review 67 (2020-11-12 - Rating: 5)

    Great experience so far! My apartment feels like home and almost got it unpacked and set up with my old stuff and new stuff! Hailee and management have been very helpful from the start of my interest in the community, to paperwork, and now move-in!

  • Review 68 (2022-07-27 - Rating: 5)

    I just left this property & I want to share that I am doing backflips over the excellent Customer Service I received! My Visit started with a Greeting from the Manager Jay ! Jay asked if I had been helped yet & I replied no Jay then directed me to another area where he said Ashley would help me ... Jay also said feel free to grab a beverage & snack while I waited for Ashley ! Ashley was very professional & provided the exact information I asked for ! I was shown a model & this is definitely going on my list as a contender! YaY for this Experience! Thank you Jay & Ashley for acting like you truly cared about me & helping me ! Great Eye Contact. Bravo !

  • Review 69 (2017-02-22 - Rating: 5)

    The Villas at Legacy is a community I very happily call home. Along with the quiet, safe community and friendly respectful neighbors, I am delighted to have such a competent, friendly, and approachable staff.Sam, Justin, and the Villas at Legacy team, are always professional and presentable. I know my maintenance requests will be taken care of in 24 hours (immediately for emergency maintenance), because of Carlos and the phenomenal Maintenance crew.Posts from 1 Year Ago failed to mention the massive change (for the better), which occurred at that time. Of course there were expectablegrowing pains, as with any other business changing ownership, staff, and even the [community] name!The Villas at Legacy are only getting better, undergoing substantial unit and community renovations. With the updated transformations, excellent location, and phenomenal staff, I look forward to continuing calling the Villas at Legacy my Home

  • Review 70 (2018-06-29 - Rating: 5)

    These apartments are wonderful! Perfect location. The staff has always been attentive and helpful anytime I need to speak with them. They always have a smile on their face and really go the extra mile to resolve any issues. It’s truly a great place to live.

  • Review 71 (2024-05-03 - Rating: 5)

    Shaun Brunick is an experienced man and If you ever have questions about leasing with Villas at legacy apartments, go to him!

  • Review 72 (2019-06-22 - Rating: 5)

    We love our office staff & maintenance team at Villas! Ruby, christine, and Angie are nothing less than SUPERSTARS! We plan on staying as long as this team is around! They truly are like family!In response to the review below... not sure if he has the right place... I get packages on a regular basis and at times the office has called or texted me personally to let me know I have packages available for pick up.I’ve never had an issue getting ahold of the office... in fact one time I showed up to the office at 6:07 when the office closes at 6, they unlocked the door, let me in and handled my issue until 6:55... I’ve always respected them & have always received the same in return! Im proud to be here and proud of the management staff here!

  • Review 73 (2018-06-29 - Rating: 5)

    I have been apartment hunting for over a week and stumbled across the Villas at Legacy Apartments in Plano. All I have to say it the search is over! This community is so beautiful and clean. The staff is so polite and helpful. I cant wait to move in and live here!

  • Review 74 (2018-06-16 - Rating: 5)

    I’ve been here for 8 months now, and I’m so glad to hear that grey star has came into the community, i’m finally able to get in contact with people in the office and have all my questions answered. I’ve rented with grey star as management previously and was very disappointed when I moved to a new place under different management, but let me tell you I am beyond estatic right now. The young man in the office I spoke with over the weekend was very friendly and made me laugh. I now know the property is in the best of hands! Definitely come check out the Villas because you won’t just be at home you’ll feel like your taken care of by the best of family.

  • Review 75 (2024-03-01 - Rating: 5)

    Shaun was helpful and very detail oriented. He is a great listener and was fantastic to work with- made the entire process seamless.

  • Review 76 (2023-10-17 - Rating: 5)

    Abby bent over backwards to help me out. So grateful I chose this place and that Abby was the one to greet me when walking through the doors. Love my apt!!! 🩷

  • Review 77 (2024-06-10 - Rating: 5)

    The clubhouse is stunning and the perfect place to have a small gathering. Tons of seating areas and a large kitchen

  • Review 78 (2020-10-11 - Rating: 5)

    So far we love it here. The staff is very helpful, maintenance is prompt and efficient with any service requests. We like the swimming pool area and enjoyed the gym. Also the location is a big plus, so easy to get to all of the best spots in town.

  • Review 79 (2021-04-14 - Rating: 5)

    Loved here for 3 years and my family and I felt at home. After new management major updates happened to better our experience at villas.The staff are super friendly thank you the leadership of Ruby. I will miss you Villas at Legecy. Thank you to all.

  • Review 80 (2015-01-06 - Rating: 4)

    It’s an average grade apartment complex. It’s clean, safe, and in a nice location. Built in the 90s. Aspects about it which show the age--apt grade cabinets, sinks, stove, fridge, and dishwasher.Green space in and around the complex is great. Other complexes which are newer have less green space. It is very dog friendly.There are few apt complexes this side of town which are assigned to Brinker. This section of town is dominated by expensive homes [Avignon on Windhaven and Willow Bend]. Because there are few apt complexes serving this area, the prices are artificially high.We’re here for the school. We moved here from out of state and not ready to buy a house.It is quiet-- even with the number of dogs here. The dog park and pool are nice amenities which are adequately maintained.There are sidewalks on the streets around the complex and a biking path which runs along White Rock Creek behind the Creekside and Domain Apt complexes.Plenty of parking in the complex. In over a year, haven’t seen the complex filled.Rent and other fees-- Monthly base rent is paid to the complex. A 3rd party company also sends you a bill for metered water usage [and sewer], valet trash, pest control, and a service fee. Sun through Thurs, pick up bags of trash left outside [by 8pm] of apts and bring to the on-site dumpster. There is a charge of $18.00 per month for this service. There is a separate dumpster near the garbage dumpster for recycling. The $18 doesnt include recycle p/u. None of the residents use the provided trash receptacle since it’s so small. They leave their trash bags outside. There is a monthly $10.49 pest control fee. They have not once come by to treat the inside of the apt for pests. The 3rd party charges a service fee for billing you, $2.50 monthly. For example- my Nov bill is a total of $71.45. When I log onto the Century Legacy website to pay the rent I see the $71.45 line item added to my rent.Electricity is deregulated. Choose the supplier and billed direct. The windows in the complex are old single pane. The heat and a/c go out the windows. Due to the age of complex the insulation is lacking. The location of apt [1st floor vs. 3rd floor, east facing vs. west, etc] will play a big factor in your experience. Monthly electric ranges from $100 to $270 [150 to 800 kWh per week] depending on the temps of the season etc. Hot water, heat, and a/c are all a part of the electric bill.

  • Review 81 (2021-09-02 - Rating: 5)

    Office staff was super friendly and helpful. Very knowledgeable on what floor plans they have and the availability. Property was awesome, the manager even came out and gave me a tour. Showed that she really care.

  • Review 82 (2023-09-08 - Rating: 5)

    I love this apartment. Great grounds, attentive office and maintenance staff. Renovated Kitchens, garden tub, trash valet, gated community. Really the best.

  • Review 83 (2023-10-21 - Rating: 5)

    Ashley did an amazing job at getting me into my apartment. The leasing office staff is super friendly.

  • Review 84 (2020-08-29 - Rating: 5)

    Love this property! It is kept quiet and away from the commotion, but still close enough to get to all the action. My apartment has plenty of room and storage and I love my kitchen layout.

  • Review 85 (2022-08-25 - Rating: 5)

    Miriah is such a gem!Many thanks for her professionalism, patience and readiness to help whenever possible..Great team as well!Hope the stay will be enjoyable and appreciated!

  • Review 86 (2020-12-29 - Rating: 5)

    Thus far, move in has been a breeze. There was slight a hiccup regarding the internet. That was mostly due to a third party. But, other than that, it’s been pretty seamless. The neighbors all seem nice and the neighborhood is quiet.

  • Review 87 (2025-02-14 - Rating: 5)

    Great community and friendly residents!

  • Review 88 (2024-03-02 - Rating: 5)

    I needed to send a shout out to Abby our apartment tour guide she was so friendly, helpful, knowledgeable and made our whole experience enjoyable

  • Review 89 (2019-05-08 - Rating: 5)

    Bryan is so brisk does a very good job.If he can fix,he gives his 100% to rectify the issue.Today there was some blockage in the kitchen sink fountain,I was stuck from morning ,he found ways to make sure its working fine before he leaves the office.

  • Review 90 (2024-05-09 - Rating: 5)

    Jorge was at my home today and replaced my waste disposal because it broke.. they put in a new one and left my kitchen clean.. thanks bunches MK Martin

  • Review 91 (2019-11-05 - Rating: 5)

    Great experience, those in the offices are very friendly people. It is a very nice place with very comfortable apartments. the only thing is those who pick up the trash never seen them, everything else is super good

  • Review 92 (2018-06-30 - Rating: 5)

    Greystar management has always been good to me. I have been to other locations as well and I am always treated nicely and I am always impressed with their sites. Love Plano!!

  • Review 93 (2019-12-20 - Rating: 4)

    I have been living at this place for 1 year now and I really like the community. I have renewed my lease recently. It is the best place that I found with great affordability.

  • Review 94 (2018-06-30 - Rating: 5)

    Have been looking for an apartment all month, but now that I know the management has changed I am ready to make a decision. Perfect location near shops and tollway without the high prices. Im sold!

  • Review 95 (2020-10-14 - Rating: 4)

    Everything is good, with minor issues with the storage room in the outside patio. The door knob would not turn, and there are also lots screwes on the hangar in the pantry room.

  • Review 96 (2021-08-07 - Rating: 5)

    Beautiful and spacious apartments. Lot of closet space. Very friendly and helpful front office staff. My whole family love this place.

  • Review 97 (2018-09-18 - Rating: 5)

    I recently moved to Plano, Tx. The property is extremely nice! The staff is amazing especially since they just took over the property. I was beyond please with my experience.

  • Review 98 (2020-03-12 - Rating: 5)

    Went in looking for a one bed room and Angela in the leasing office helped me out! She was extremely helpful and informative. Loved the property.

  • Review 99 (2024-05-18 - Rating: 5)

    Wonderful place. Great people. Great service... love em... you Will too

  • Review 100 (2019-10-28 - Rating: 5)

    Enjoying my stay here! Way better than my last place. Management is quick to fix any issues, location is great, amenities are great. everything is great!

  • Review 101 (2018-06-29 - Rating: 5)

    New management seems to be making some big changes and it shows. We are so happy to be here, it is beautiful, well maintained and just a nice quiet place to live.

  • Review 102 (2024-03-08 - Rating: 5)

    Thank you for the great experience, Shaun! (He was awesome)

  • Review 103 (2020-04-22 - Rating: 4)

    I would suggest these apartments to anyone Austin who works in the office is awesome he was very helpful and thoughtful and really made my apartment searching experience rewarding

  • Review 104 (2024-05-06 - Rating: 5)

    Shaun was a great guy and was very informative about the place overall great guy

  • Review 105 (2017-02-12 - Rating: 5)

    I love it here! Great management. Great apartment! Great amenities! Im very happy with my experience.

  • Review 106 (2022-12-30 - Rating: 5)

    Nice amenities, peaceful community! Assistant manager Sarah always helps residents.

  • Review 107 (2024-06-15 - Rating: 5)

    Great gym great large pool and amazing office

  • Review 108 (2023-04-08 - Rating: 4)

    Older apartment homes. Decent area and grounds. No garage storage. Everything else is good

  • Review 109 (2021-09-15 - Rating: 5)

    Love the community.Nice, comfortable complex close to great things!Office staff helpful, pool is nice.

  • Review 110 (2018-06-29 - Rating: 5)

    The new management team is amazing. Now that Greystar is here I will definitely think about staying.

  • Review 111 (2018-06-29 - Rating: 5)

    Love this place! Spacious apartment, fun staff and well kept. My neighbors are super cool, too.

  • Review 112 (2024-03-20 - Rating: 5)

    The Assistant Manager Ashley makes me glad to be a resident here.

  • Review 113 (2024-05-21 - Rating: 5)

    Jorge completes the work very fast and maintains cleanliness

  • Review 114 (2024-12-28 - Rating: 5)

    So breautiful Aptartments.

  • Review 115 (2024-07-15 - Rating: 5)

    Shaun is helpful, and made on-boarding easy

  • Review 116 (2020-09-04 - Rating: 5)

    Nice staff! Sutton was very friendly and helpful.

  • Review 117 (2023-11-11 - Rating: 4)

    Seems good place to stay

  • Review 118 (2022-10-24 - Rating: 5)

    Nice quiet family friendly place

  • Review 119 (2024-04-23 - Rating: 5)

    Beautiful facility.

  • Review 120 (2020-06-23 - Rating: 5)

    Great location and awesome amenities!

  • Review 121 (2013-07-22 - Rating: 5)

    Awesome apartment community,

  • Review 122 (2021-03-21 - Rating: 5)

    Very nice apartments.

  • Review 123 (2020-06-25 - Rating: 5)

    I live here is nice area

  • Review 124 (2020-09-04 - Rating: 5)

    Great property!!

  • Review 125 (2019-05-25 - Rating: 5)

    Best place to be.

  • Review 126 (2018-11-18 - Rating: 5)

    Gr8 place to live!!!

  • Review 127 (2025-02-13 - Rating: 5)

    What a nice place, I came to see a one-bedroom apartment and I loved my visit. Ashley and Shaun were very friendly and made me feel important. I hope to move soon!

  • Review 128 (2024-05-01 - Rating: 5)

    I am Mary, resident at Villas At Legacy. Mr. Jorge is very kind and efficient, whenever we require a request for some maintenance and when it is his turn, he is very quick and completes everything with great ease and professionalism.

  • Review 129 (2020-06-24 - Rating: 5)

    This community is very nice and clean. All the employees are nice and ready to help you with everything to find your perfect home if you are looking for a home I will recommend Villas at Legacy you are going to love it here.

  • Review 130 (2024-05-02 - Rating: 5)

    Thank you very much for responding so quickly to the service call, we are very happy with you. I will continue to recommend you. Thank you very much Jorge for your service. Very professional, keep it up šŸ™

  • Review 131 (2020-05-16 - Rating: 4)

    Very well maintained apartment complex and the environment to live there is great

  • Review 132 (2024-03-08 - Rating: 5)

    Excellent

  • Review 133 (2023-05-19 - Rating: 5)

    Its very pretty