The Parkway on Westlake

Photo of The Parkway on Westlake

Located in Houston, Texas

Address: 16848 W Lake Houston Pkwy, Humble, TX 77346, United States

Phone: +1 844-305-9892

Rating: 4.5

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • Dogs allowed

Categories

  • Apartment rental agency
  • Apartment building

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-06 - Rating: 5)

    I just recently moved in and have had a beyond great experience thus far. I ordered some Amazon packages to my room and they came a few days before my move in date on accident, and they put the packages in my room for me. Very surprised and delighted at how nice and courteous the entire staff is.On my move in date, my flight got delayed about 4 hours, way past closing time for the office here. I called and explained my situation, and a very kind and phenomenal staff member, Zoila, offered to come by three hours after her shift ended to get me my keys and get me situated. I was not expecting this type of hospitality but it is very much appreciated.I would highly recommended the Parkway.

  • Review 2 (2024-11-17 - Rating: 5)

    The experience since we were looking was amazing. Beau has been amazing through our whole process. There was a few changes from our part but beau has been VERY helpful through it all. And the little touches to our apartment was so cute down to the keychain. Beau and another young lady (forgot her name, sorry) made us feel welcomed and part of the family. Definitely made the right choice. Thank you Parkway family ❤️

  • Review 3 (2024-12-26 - Rating: 5)

    The tour was a wonderful experience. Beau was just great and was able to answer all my questions on the spot. The warm welcome and the follow-up were much appreciated. Planning a move is an enormous undertaking; even the smallest details matter. So If I have additional questions I am confident of Beaus help.

  • Review 4 (2024-09-26 - Rating: 5)

    I have only lived here a few months, but the experience from start to finish has been great. The community is safe, quiet and pretty clean. Maintenance calls responded to quickly. The staff is awesome. Overall I like my apartment and am happy so far with the building. Won’t go to the third floor next time though…lol

  • Review 5 (2023-04-23 - Rating: 5)

    All maintenance requests are always worked very quickly, the people of Club House, always friendly with an excellent attitude towards their residents.The maintenance staff, always very respectful, the maintenance of the property is always impeccable. We are not going to the property yet, it is recommended at 100 percent.Unique in size, the buildings that are on the side where the train passes must reinforce the windows more so that the noise is less.

  • Review 6 (2024-10-17 - Rating: 5)

    Have lived here going on 2 months now and so far so good. Had a couple of maintenance problems and the maintenance team was prompt and did great 👍.On a whole the entire staff is great, Beau is awesome and awesome. I have never met a person who loves their job so much and does the best for each person assisted 😌

  • Review 7 (2024-09-24 - Rating: 5)

    Beau is a whole vibe….. his customer service skills are phenomenal….from the greeting to the small talk to the exit he makes sure you feel welcomed, he gains knowledge about what exactly you’re looking for to make sure he points you in the right direction to find the perfect home just for you and your family. I appreciate and love people like that.

  • Review 8 (2019-11-14 - Rating: 5)

    The Parkway has been absolutely incredible, for the past four months my 9 month old son and I have been living here. With the short amount of time living at The Parkway, I must say we couldnt be happier. Living here has been truly one of the best experiences Ive had in the Houston area. The office personnel are outstanding! Melanie and Roxanne are always so helpful these two ladies will absolutely go out of their way to make sure we are well taken care of. The property is beautiful and well kept, I feel so safe going out for walks at night. There is no doubt in my mind The Parkway on Westlake is the place to live.

  • Review 9 (2024-10-21 - Rating: 5)

    I was looking for a place to move into within a couple of weeks and I applied online. Afterwards, I received an automated message about a tour. So I stopped in the next day and was greeted by Beau (who was great) and given a tour at the time slot promised. I was impressed with the service and apartment and decided to move forward.Well, the next day I was told my application was denied because of something on the application that was flagged. Disheartened, my son and I walked out and I thought oh well, wasn’t meant to be.THEN, Zoila, the specialist ;) ran out to my car as I was pulling away and said there was a discrepancy on my application and I needed to fill it out properly! So I did, got approved and within a day was able to prepare a lease to sign. I was so thrilled! Not only did she go above and beyond to help me, but she seemed like she genuinely cared about my move. Moving can be stressful and the process overwhelming, but Zoila, helped me get through the application process with such ease. I’m so thankful for people like her who care. She was also so kind to my four year old because she too is a mom. She is a blessing.

  • Review 10 (2024-09-12 - Rating: 5)

    Had a tour here and the apartments are very beautiful and amazing! The customer service was amazing and overall the experience was just incredible. Beau really helped us out and did not leave out one detail ! He’s amazing!

  • Review 11 (2025-02-14 - Rating: 5)

    Beau and his manager got me in the apartment super quick. He’s such a gentleman very responsive. I am a very happy tenant so far.

  • Review 12 (2020-01-14 - Rating: 5)

    Beautiful. The best apartments. Melanie help me to find an apartment. When you put any request they come very fast, and they help you with everything. Perfect place to relaxed around the lake with perfect view

  • Review 13 (2025-02-15 - Rating: 5)

    Very beautiful, clean and wonderful apartment complex. The property asmanagement was excellent with showing the property amenities. The complex is well kept. Very quiet and peaceful. Comfortable atmosphere.Highly recommended. The property is kept clean and well maintained. Maintenance is wonderful and exceptional.

  • Review 14 (2025-01-17 - Rating: 5)

    Beau did an excellent job showing me apt, gym etc. He answered all my questions and provided all the information I needed making the process easy and the transition to the Parkway less stressful.

  • Review 15 (2024-08-15 - Rating: 5)

    Beau was nothing short of amazing throughout our whole process. We were looking to get in quick due to an out of state move and he worked very hard for us making that possible! We love our new community here at The Parkway!

  • Review 16 (2024-04-23 - Rating: 5)

    Beau, you and your team are absolutely amazing!! I toured this place with my husband and not only were we taken back by the apartment but also the customer service that was given. It was Beau who showed genuine excitement and care about not only for me and my husband but for the property and that made us decide that this was the place. During the application process they walked me through every step even when I felt like I was a complete nuisance Beau and his team showed great care and answered any question I had. I KNOW THIS IS THEIR JOB but we have all experience people who didnt care and would just go through the motions and this was not the case.We moved in and its has been the same experience. The first thing we seen when we walked in was a gift basket with a lovely note by the team and anything that I had a concern about or needed taken care of has been handled with the QUICKNESS!!! There hasnt been any delays and I honey dont have any complaints at all. Now lets be honest, this is an apartment and everything cant be perfect but when it comes to the staff and the apartment itself this is as close as it can get. Even the maintenance team is wonderful. The maintenance man (wish I had a name) not only fixed and cleaned what I can describe as a major issue (for me) but he left a lovely note and candy. I make it a big deal because its the little details that make everything great. I know some of you believe that Im going overboard and plain over the top with what Im describing but its the honest to GOD the truth. I have lived in a lot of apartments and this is number one in my book.I hope everyone is paid what they are worth because they deserve it and if they arent this company would be stupid.I can only see quality go down if management changes and new employees not caring. But please believe me when I say that I will be updating my experience as time goes on and I will let everyone know if quality goes down.

  • Review 17 (2025-02-25 - Rating: 4)

    This job in my opinion was half done as the front door seal should have been replaced as it is very old, and my back door top latch still does not lock,However, everything was attempted to get done in a timely manner.

  • Review 18 (2025-01-29 - Rating: 5)

    Roy was excellent! He was professional, friendly, timely, and efficient! Very happy with how quickly maintenance requests are completed!

  • Review 19 (2024-10-01 - Rating: 4)

    If you’re looking for a property that’s quiet, clean and beautiful inside and out look no further. This is it. Not to mention the staff is on top of their game. Two thumbs up to Zoila, ask for her she’ll take take care of you.

  • Review 20 (2024-06-09 - Rating: 5)

    By far the easiest, most pleasant experience we’ve ever had renting an apartment. Zoila and Beau are the ultimate professionals. We were greeted by name - and they had never met us. The information we needed was delivered quickly and we were on our way to our apartment within minutes of arriving. The apartment looked brand new inside. What a great start to our new beginning in Houston!

  • Review 21 (2025-01-17 - Rating: 5)

    I love living here. This place just feels so homely. I came all the way from New York and I wouldn’t have it any other way.

  • Review 22 (2024-06-16 - Rating: 5)

    The staff at The Parkway on Westlake is amazing. My son recently moved to this area and Zoila in the office was the best and most professional leasing agent I have ever worked with. She helped make the process go smoothly. We had never met her until the day my son moved in, she knew us all by name and so did Beau. I cannot say enough about the facility it is so nice and the apartment is beautiful.

  • Review 23 (2024-03-17 - Rating: 5)

    The maintenance is done in a timely manner and the maintenance workers are respectful and courteous.I had a maintenance request for the recessed lighting underneath my cabinets to replace the bulb in it. They replaced it and not even an hour later the bulb went out, so I put another request in and they showed up within the Hour again to replace it.My overall experience has been very good!

  • Review 24 (2025-01-05 - Rating: 5)

    I have only been here a month and had one minor issue. Zoila was amazing in helping me resolve it!

  • Review 25 (2024-08-19 - Rating: 5)

    Beau was very helpful, professional and answered all our questions. He showed us a very nice model - large and well appointed. We are considering decision.

  • Review 26 (2024-08-15 - Rating: 5)

    Shout out to our Parkway Apartments maintenance team! Since my first interaction, the maintenance team has demonstrated professionalism and expertise. I have requested a handful of various work orders throughout all parts of the day. Once I click submit, I receive a work order confirmation, followed by a call or email regarding questions, timeframes, updates etc. Response time is always fast and completion is almost always on the same day. Our maintenance guys are friendly, knowledgeable, reliable, and considerate. They always follow my access instructions and leave notes for review. This past week, I was not home while my work order was handled. When I returned, I found a few dum dums on top of my note! Kind gestures like these are not commonplace anymore, so I really appreciate it. If you happen to be home during maintenance services, ask questions! Our team is a great resource for understanding your residence.

  • Review 27 (2023-11-15 - Rating: 5)

    The office staff are friendly and help me and my husband with anything we need. the maintenance workers always get to the requests in a timely manner. the amenities are very nice and there are always food trucks and events hosted by the office. no complaints about our unit, it is a good quality apartment complex 👍🏻

  • Review 28 (2024-12-27 - Rating: 5)

    Everything was smooth with paperwork and the moving in process! I love these apartments

  • Review 29 (2024-08-10 - Rating: 5)

    The leasing agents at the front desk were very friendly and informative. They gave me a tour and available dates. I was impressed by the staff, the complex and the units.

  • Review 30 (2024-09-06 - Rating: 5)

    I’m happy with the whole process from start to finish. Everyone is very kind and helpful. They made my move in process smooth and I love my new place 💕

  • Review 31 (2023-12-01 - Rating: 5)

    My wife and I lived here for 4 years. Was our first home together and couldnt ask for a better community. Never had any issues with the front office staff. Everyone was nice and respectful. Complex was kept up with and all maintenance request were fulfilled quickly. I would highly recommend living at The Parkway on Westlake!

  • Review 32 (2025-01-22 - Rating: 5)

    The staff were very friendly and helpful. The propery is very nice.

  • Review 33 (2024-01-30 - Rating: 5)

    Toured a few apartments on West lake Houston and really liked The Parkway. Went on a tour with Beau, he was very professional, personable and answered all my questions. Loved the amenities in the clubhouse including the golfing. It’s in my top 3.

  • Review 34 (2025-01-12 - Rating: 5)

    Excellent seamless tour, application and leasing process Zo is amazing!

  • Review 35 (2024-09-23 - Rating: 5)

    I lived here since July 15th and the safe and hospitality is great, any issues are handled promptly..

  • Review 36 (2023-09-22 - Rating: 5)

    I received my keys on Monday, from the moment I called inquiring, Zoila was nothing but gracious and polite. The staff here have truly been magnificent. My move in was easy and I was able to get EVERYTHING taken care of over the internet, so yes I rented my apartment before I had even seen it in person. It was spacious, clean, and well maintained. I appreciate Zoila for everything and would give her 10 stars if I could.

  • Review 37 (2023-11-10 - Rating: 5)

    11/10/2023Update: Just recently transferred from a one bedroom unit to a two bedroom unit and I absolutely love it! Zoiya made my transition so easy and whatever I needed tend to in the new unit they fixed the next morning. They also made sure I had touch paint for my old unit! Thank you ladies and the maintenance crew they always come through on my maintenance request!The guys came in and fixed everything with ease! The only thing is I wish they would wear shoe covers when entering homes!

  • Review 38 (2023-12-28 - Rating: 5)

    This is the first time me and my fiancé have ever rented an apartment and one of the ladies Alma has been such an amazing help ! we’ve probably called her 100 times in the last 2 days asking questions and every call she was very helpful and had a positive attitude ! I don’t think we would have really understood everything that comes along with being a new renter if it wasn’t for her help❤️

  • Review 39 (2024-01-22 - Rating: 5)

    Toured this complex and the staff are great. Friendly, professional and explained their move in costs from top to bottom. It’s a lovely place, the only drawback I personally see, is they have a lot of fees. Example: a double pet deposit. One refundable and one non refundable. I haven’t lived in an apartment in years so maybe this is the standard everywhere. IDK

  • Review 40 (2024-12-31 - Rating: 5)

    From the leasing agent Beau, to the beautiful property, everything made it an amazing visit

  • Review 41 (2023-09-27 - Rating: 5)

    Alma is really an awesome and personable Leasing agent. Most complexes can use someone with such a great attitude and personable like her. Ive been to several apartment complexes, and she has been awesome. Gotta give props where they are due.

  • Review 42 (2023-06-14 - Rating: 5)

    Love the place, never had an issue ever since Ive moved in. My fiance and I love the area, apartments are clean and people are nice. Everything is updated weekly or when needed through emails and staff is prompt. Zoila and the other staff Ive interacted with are very professional. They try to fix all the issues that arises when the community speaks. 👍

  • Review 43 (2023-08-05 - Rating: 5)

    Jamie was very helpful in our search for an apartment at Parkway. Even though we chose to lease elsewhere only because of location, she was very welcoming and made us very comfortable. The apartments were lovely and very well kept.

  • Review 44 (2019-11-16 - Rating: 5)

    I would highly recommend living at the parkway! I’ve lived here since it first opened in the summer of 2018. From the very beginning, all of the staff was extremely helpful, knowledgeable and nice. Melanie took the time to walk me through different floor plans and even gave me ideas of how to set my furniture up. The staff was consistently checking in when we had issues with the water pressure and constantly gave us updates to keep us informed. The maintenance staff responds quickly and the grounds are always clean and well kept. They offer great amenities and also host a variety of fun filled events. I am glad I made this my home!

  • Review 45 (2022-09-13 - Rating: 5)

    Zoila is a constant professional and a 1st class worker. She listens to your needs and handles, them immediately. Definitely knows what shes doing and does a great job. I appreciate all the great updates and repairs she and her managers Jason and Lilly have made for my apartment I would highly recommend staying here.

  • Review 46 (2018-09-25 - Rating: 4)

    I moved in about 1 week ago and I absolutely love the spacious open floor plan. The staff and maintenance has been helpful which has made my move go smoothly. I know that no complex will ever be perfect or get to all your needs on time but so far the office staff and maintenance have done their very best with my move in request. Would recommend this apartment to anyone looking for a quiet, modern and very spacious living community. Their features such as the pool, pond, gym and clubhouse is on point and very stylish and invites you to take time out for yourself.

  • Review 47 (2024-05-23 - Rating: 5)

    Amazing property and the office staff was outstanding. The property Manager made the process so easy and provided above and beyond support!Thank you Liliana

  • Review 48 (2019-10-26 - Rating: 5)

    I absolutely loved living at The Parkway. There are so many amenities and it’s an absolutely beautiful community. It’s very safe and quiet and I felt safe at night because it’s so well lit. The management is kind and attentive. Melanie is always very helpful, friendly and knowledgeable. Maintenance issues get resolved in a day or two. They also put on so many great events throughout the month. Stop by and you won’t regret you did! I only moved out because I had to relocate for work. If I’m ever in the area again, I’ll definitely return to The Parkway on Westlake.

  • Review 49 (2022-06-02 - Rating: 5)

    Wow! When I moved in with my family we knew the pricing was for the added client experience. We had a couple of hiccups when moving in during the transfer of property management but my expectations have been exceeded as of yesterday! 😊 our AC went out.....that sometimes happens...the maintenance team came and changed the filter and went about their day. They told my husband if the temperature in our apartment didnt drop by the evening to call the emergency maintenance number. I was sceptical when I heard this because in all the apartments I have lived in before..... you just had to deal with it until morning when this happens....I mean, where can you get a part after hours if they cant fix it ....right? So before I was even finished on the phone with the 24 hr emergency number maintenance was calling my daughters phone....A technician came back out immediately. He was pleasant and worked through diagnosing the root cause of the AC unit. Lo and behold it couldnt be fixed until the next day. But at this time....another technician arrives on scene...they brought in two mobile window units...to cool our home. And left with the promise to return this morning for the repair.....I have no doubt it will be fixed today.....If we were ever on the fence about staying another year....they swayed us last night. We slept cool and comfortable!

  • Review 50 (2022-10-06 - Rating: 5)

    I’ve been living at The Parkway Apartments for about 2 months now and my expectation was a bit high for being in the job industry. They have met my expectations and exceeding some of them. Everyone offers a great service, from the maintenance team to the office, Zoila is very knowledgeable person and has helped me a lot. I definitely recommend staying here and you will not regret it.

  • Review 51 (2020-02-09 - Rating: 5)

    I am so impressed with the staff at The Parkway! They made me feel welcome from the very first time I came to inquire about looking for a place to call home. Roxanne is absolutely awesome. She was very thorough and answered every question I had. Melanie is also very helpful and supportive. She sent me an email to welcome me and ask if everything was going well. The front staff is also very courteous. The floor plan is amazing and the apartment was very clean when I moved in and it is modern and spacious. I already love living here! Thank you, everyone at The Parkway, for making my move-in so effortless and a great experience! :)

  • Review 52 (2024-11-05 - Rating: 5)

    Beau is amazing made the transition and process very smooth and easy

  • Review 53 (2022-12-01 - Rating: 5)

    This is hands down the best place Ive lived so far in my life!!! The customer service is AMAZING!!!! I recently moved in and my apartment didnt have a bathtub, dont get me wrong, the bathroom was GORGEOUS with an all glass HUGE shower, but me being a lady, I need a bathtub. I spoke with Zoila on a SUNDAY, expecting to have to call on Monday morning to see about a transfer. How about they had already transferred my apartment before I woke up Monday morning!!!! I mean I couldnt believe it!!! From the moment I filled out the application, Allison was a superstar helping me along the way, I dont have 1 complaint. I LOVE IT HERE!!! I want to send a huge THANK YOU to Allison, Zoila, & Jason for everything! If youre on the fence about renting here, run, leap and jump over it! You wont regret it.

  • Review 54 (2024-01-09 - Rating: 5)

    Zoila was amazing! I had to get in to my apartment quickly and she made the process very easy for me and I got my apartment within 2 days! Thank you so much!

  • Review 55 (2019-10-12 - Rating: 5)

    I love living here because I feel at home! Mabel is so awesome, attentive and very professional! The entire office staff is amazing. They host the best events like Wine Down Wednesday and always take care of my needs. Maintenance, especially Fransico is amazing. He responds to any service request I have in a timely manner and always stays positive.

  • Review 56 (2022-03-14 - Rating: 5)

    I love the Parkway! The apartments are well appointed and functional. The office staff, especially Liz, is incredible! They sincerely care about the residents and are always available. After a year and a half here I have no complaints!

  • Review 57 (2022-10-28 - Rating: 5)

    The manager Jason truly goes above and beyond. I love living here. Its beautiful as it has a pool with jacuzzi. It has a library. There is a lake. All beautifully lit with colorful lights. More importantly the property is kept up very well. The townhomes are newly updated and they have everything you need.

  • Review 58 (2024-06-30 - Rating: 5)

    Beau and the young lady were very informative and welcoming to my presence of wanting to tour the property. Looking forward to leasing with Parkway soon!!

  • Review 59 (2024-06-05 - Rating: 5)

    Beau was extremely energetic, positive and helpful. He definitely dedicated to getting the job with his advertising techniques..

  • Review 60 (2018-10-10 - Rating: 5)

    Resort Living that’s your home... that’s the way I would sum up The Parkway.My husband and I moved here almost three months ago and I have to say it was a very good decision.Besides our beautiful two bedroom apartment we have a balcony ( my favorite place) that faces the well designed pool and walkways that make it enjoyable to walk our dog or just take a stroll through the complex. The staff here are always smiling and very friendly. We have enjoyed the indoor golf room, workout room, and watched Notre Dame play on the outdoor TV by the gorgeous pool! We really do love living here and plan on staying for a good long time.

  • Review 61 (2022-09-21 - Rating: 4)

    I recently downsized from a 3br to a 2br apartment. Moving is always a very stressful experience for me. Zoila definitely did her part to make the experience as smooth as possible. She is very professional and was always helpful when I needed anything. There were a few pivots during the process, but she always called and kept me informed. She is a valuable asset to the Parkway staff.

  • Review 62 (2020-11-23 - Rating: 5)

    Just put my 60 day notice in here. I have never lived in a more hospitality apartment complex! all the office ladies and managers here made me feel at home. i have lived here over a year and would be renewing if i didnt have to drive an hour to work everyday. never had any issues and if i needed maintenance they were at my apt. within a couple hours to address the issue.i will continue to recommend friends to live here as this has been THE BEST complex by far i have ever lived at.

  • Review 63 (2024-10-30 - Rating: 5)

    They put extra effort for their residents to feel welcomed.

  • Review 64 (2021-11-22 - Rating: 5)

    The staff here has been very professional and helpful with assisting me with my transition into my new home. I would also like the give my utmost thanks to Alison, who not only went above and beyond to keep me updated with this process, but also stayed in the office past closing to make sure my need documentation was submitted on time. Thank you.

  • Review 65 (2023-03-03 - Rating: 5)

    Great place to live!! I’m enjoying so much my apartment, it has everything I need, it’s nice and quiet. Management is great, always taking care of their residents. I highly recommended this place, ask for Zoila, she will go above and beyond for the residents.

  • Review 66 (2024-12-31 - Rating: 4)

    The young man was very cordial and helpful as always. Thanks for your great service.

  • Review 67 (2019-10-08 - Rating: 5)

    Mabel and the front office staff are always attentive with minor needs and handle concerns promptly. The amenities are always clean and the maintenance crew responds to repairs very quick. Our A/C had an issue with the condensate overflow and after a quick phone call, maintenance was at our place within 20-30min.

  • Review 68 (2024-11-10 - Rating: 5)

    Professional, fast, and complete repair to my refrigerator water line.

  • Review 69 (2020-10-19 - Rating: 5)

    Absolutely happy living here! From the first time we came the office staff was very friendly! Devin was amazing! He showed us everything and was very diligent with our application. The amenities are very good and well maintained. In general we are very happy! This is a good place to live!

  • Review 70 (2019-10-24 - Rating: 5)

    I do not usually write reviews of apartments because I feel everyones experience is relative. However, I felt compelled to leave this because I went to 2 different apartments right across the road from each other and my experience with The Parkway was so pleasant that Id pick this complex based on my experience with Melanie! She was thorough in showing me the grounds and apartment and was very kind, patient and courteous. I must say after seeing 4 apartments in 2 days, this place by far hits the top of my list! Thank you Melanie for your kindness and Mr. Fein for creating such a beautiful property!

  • Review 71 (2024-08-14 - Rating: 4)

    Apartments are great only complaint I have is that there is not enough parking and the parking spaces are very narrow

  • Review 72 (2019-10-16 - Rating: 5)

    I was visiting a friend that lives in these luxury apartments and I was really impressed with the property. Decided to visit the office to inquire about a 1 bedroom. The Staff was very professional and knowledgeable. Would like to also mentioned their personality was off the chart. As soon as I make my decision to relocate to Humble, this would be the the first place I would apply.

  • Review 73 (2023-09-15 - Rating: 5)

    I HAVE BEEN LIVING HER A YEAR AM MRS JAMIE AN THE WHOLE STAFF IS AMAZING!! MRS JAMIE AN ALL GO ABOVE AN BEYOND TO MAKE US HAVE A BEAUTIFUL PLACE TO LIVE!! ALSO THE MAINTENANCE TEAM IS HAND DAY THE BEST IN TEXAS💪🏽💪🏽💪🏽💪🏽THEY WORK VERY HARD AN WE LOVE OUR WHOLE TEAM!! THEY ROCK💝💝💝💝💝💪🏽💪🏽💪🏽💪🏽💪🏽💪🏽

  • Review 74 (2022-04-30 - Rating: 4)

    Ive been at The Parkway since new...management has changed and while I dont think anyone could come close to the original FEIN crew, the new team seems to be making an effort. Alison is incredible, she really makes an effort to get to know residents and does whatever she can to make The Parkway a great place to live. The new maintenance team is great, knowledgeable, and gets things done ASAP.

  • Review 75 (2023-11-10 - Rating: 5)

    Love this place! The only issue I have had is the loud train right outside😒 but I used to live next to a gun range so luckily I am used to it. All my neighbors are sweet.

  • Review 76 (2023-11-15 - Rating: 4)

    So far I havent had any problems with the property and management but I would like to suggest that residents be held accountable for the way they discard their trash in the dumpsters. I live right next to the dumpsters and its always an eyesore to see the way people just toss their trash around instead of putting it away properly

  • Review 77 (2019-05-24 - Rating: 5)

    My family of 5 has been living here for nearly a year. This place is outstanding in every way— luxury apartment living at its finest. The office staff will bend over backwards to help all tenants. The service is incredible. I’ve needed a couple of things repaired by maintenance over the year (just a light fixture, the bathtub drain thing, and a small work order for the pool’s hot tub), but that’s it, and the issues were immediately resolved within 24 hours. We enjoy the cozy modern fire pit on the huge pond, the always-clean property, the big hot tub by the beautiful pool (seriously, this pool is incredible... like we are at a 5-star hotel on a vacation), the fun ping pong table, the simulated golf practice room, the instagram-worthy modern library (unbelievable; what other place has that!?), the brand new gym (it even smells amazing in there) with all new gym equipment and an adorable children’s area so moms can work out alone while children are safe, fun walks to their large modern dog park (you’ve gotta see this thing: my children want to walk their stuffed animal toys there because it’s so fun), and all The Parkway’s fun parties. The valet trash pickup at our doorstep is spoiling me! It’s heaven. WHAT IS WRONG WITH PEOPLE FOR GIVING THIS PLACE 1 STAR?? I think they just like to cause drama. This place has been truly amazing. I saw some people have mentioned the water pressure was low. It was a little low in the kitchen when we first moved in last year (2018), but the issue was resolved. So... I think my favorite amenity is the super cool modern library with the Starbucks coffee machine close by it. And the fantastic pool. And our pretty patio. And the granite counters. And our huge garden tub in our 2nd bathroom. Too many to name; I can’t list them fast enough. I’ve told my parents to hurry up and move here, but I might retract that based on the premise of not wanting an Everybody Loves Raymond situation.

  • Review 78 (2019-01-27 - Rating: 5)

    My family and I have been here for about a month now. Great place to live. Very quiet and clean. My wife loves this place. If we have any issues or need maintenance done around our place. It will get resolved right away. The staff here are amazing. Always willing to answer any questions you have.

  • Review 79 (2018-09-13 - Rating: 5)

    Absolutely love this place. The office is extremely nice and do not make you feel like a bother when you have questions or maintence requests. Maintence is always completed as requested. The rooms... love love love how much space the 2nd room has in the townhomes. The closet space is great and love the shelves. We moved here from our house in FL and I don’t feel like we downgraded at all. Water pressure is a little off but mostly only effects us at night, other than that I love this place and the activities that they host. The pool is awesome as well, very resort style. We are one month in and love it.

  • Review 80 (2022-10-26 - Rating: 5)

    The staff was very polite and professional, Jason was the right choice, Ms Alison and Ms Zoila was point on. My wife and I love the atmosphere and the apartments are beautiful. Thanks team 5 starzzzzzzzz

  • Review 81 (2023-07-25 - Rating: 5)

    Excellent service and attention, Zoila is an excellent person willing to help and make you feel comfortable in the process, she has been in the process at all times. Alma is very kind and willing to help.Thank you for all of your help!!!!

  • Review 82 (2022-09-30 - Rating: 5)

    I just moved to Texas from Los Angeles, this is a new environment for me. I came across Parkway on Westlake, the front staff Mrs.Allison, Ms. Lilly, and Ms. Zolla have literally been my Charles Angles since Ive moved out here they become my family and I thank them so much. It is one of the best apartments Ive ever stayed in.

  • Review 83 (2023-02-08 - Rating: 5)

    Alison was fantastic. She was alone working on Sunday with a steady line of people coming in. She managed the situation very well all the while with a chipper attitude and a smile on her face.

  • Review 84 (2022-11-10 - Rating: 5)

    Amazing living community. Couldn’t ask for a better now place. The Maintance team is top notch also . Allison takes care of all issues right away and is just an awesome person to work with . If anyone is looking for a place to live then look no further.

  • Review 85 (2022-10-17 - Rating: 5)

    Zoila was great working with. She was able to squeeze me in for a showing. Completely knowledgeable of every floor plan. The complex is gorgeous. Thank you for all your time Ms Zoila.

  • Review 86 (2023-10-25 - Rating: 5)

    Staff were very kind and helpful. First time getting apartment. Answered all the questions I had and was very patient. 5 for me.

  • Review 87 (2024-08-18 - Rating: 5)

    The staff was very welcoming and helpful. It was a pleasant experience.

  • Review 88 (2024-05-18 - Rating: 5)

    Beau was wonderful. His vibe the knowledge he shared. He went above and was working by his self.

  • Review 89 (2025-02-20 - Rating: 5)

    Everyone is friendly and professional. Always accommodating above and beyond!

  • Review 90 (2021-04-03 - Rating: 5)

    Absolute Best Townhome living on this side of town. Great amenities! I feel like Im on vacation everytime Im at the pool. The firepit is a great place to unwind and let the stress of the day go! Office staff is 100% top notch and 2nd to none!!!

  • Review 91 (2019-10-27 - Rating: 5)

    The Parkway has been a great place to call home. The staff is very friendly and they are always willing to help. The amenities they offer are the best in the Humble area. Even better than the surrounding sub divisions club house/ pool areas.

  • Review 92 (2023-08-14 - Rating: 5)

    Really Really enjoyed the tour and the front office management is super nice and very friendly! The Parkway on West Lake feels like home cant wait till my move in date!!😃😃🫠

  • Review 93 (2023-08-05 - Rating: 5)

    A great experience so far. Management is really nice, they always fulfill any emergency request i make and are always kind to the residents. 👍

  • Review 94 (2025-01-02 - Rating: 5)

    Quick and easy fix! Thanks for the service!

  • Review 95 (2019-10-26 - Rating: 5)

    The Parkway apartments are the best in the Atascocita/Humble area. The apartments are clean and modern and have a upscale feel to them. I toured 8 different Apartment complex’s in the area and The Parkway was by far superior. You get way more value out of your monthly rent than anywhere else. Valet trash service , state of the art golf simulator, billiards and a gym you would normally pay $50 dollars a month for a membership. Did I mention they also have classes for yoga and HIIT at no additional cost? The pool and hot tub is phenomenal, you would think you where at a resort somewhere. there is also a lake to fish for the kids stocked with bass! If you want a garage or a parking space assigned to you ... you can also have that at little cost per month. Mable and Devin where the best leasing agents I’ve ever had. Any question you have they will get the answer for you no doubt. The location is very convenient located between beltway 8 and FM1960, but just far enough where you have peace and quite.

  • Review 96 (2023-04-02 - Rating: 5)

    Zoila has the best customer service! The property amazed me. I’m so excited to make The Parkway my new home.

  • Review 97 (2022-09-25 - Rating: 5)

    Zoila is amazing ! The complex is amazing , the staff went out of their way to ensure that all of my needs were met. Zoila even stayed late to assist me ! Love them

  • Review 98 (2019-10-14 - Rating: 5)

    I highly recommend this place! All of the staff here is always wanting to help, and very polite. Specially one of the managers named Melanie! She answered all of my questions, and helped me with everything! Complex is always super clean, and I’ve been loving every minute living here! Don’t forget to ask for Melanie if you decide to check the place out!!!!!

  • Review 99 (2023-04-05 - Rating: 5)

    The maintenance team is fast and very efficient, they complied with the request in order to maintain the apartments in good conditions. Thanks for your hard work.

  • Review 100 (2021-03-03 - Rating: 5)

    Gorgeous community! Best fitness center I have been to with a beautiful view of the lake! Karen was friendly and answered all my questions. Check this community out you will not be disappointed

  • Review 101 (2024-11-05 - Rating: 5)

    The maintenance team is always so helpful, professional and quick to respond to a request. Thank you guys!

  • Review 102 (2019-10-17 - Rating: 5)

    Ive been in several apartments through the years and this one has great events, always friendly, lovely grounds and amazing amenities!! Look no further! There is even a referral bonus, so mention Wendy Williams when you sign a lease!! J/K!!

  • Review 103 (2022-01-06 - Rating: 5)

    The management here is amazing. I rarely have to call for repairs, etc, but when I do they respond and react right away. So glad I moved into these apts!

  • Review 104 (2023-04-15 - Rating: 5)

    Community is beautiful. Management and office staff does what is necessary to ensure everything is accommodating and efficient. I’m happy that I have this community a chance.

  • Review 105 (2021-03-02 - Rating: 5)

    Beautiful property! Very well taken care of property. The staff is very profesional specially Karen,she is very helpful and kindle with the residents. I highly recommend this place to live with luxury and comfort.

  • Review 106 (2021-02-28 - Rating: 5)

    Incredible staff in the office and the maintenance team make it an absolute pleasure to live in this complex. With out question this facility has the best amenities of any place I have ever lived.

  • Review 107 (2024-05-07 - Rating: 5)

    That dude Beau is too kind truly a good soul and had a lot of patience for me.

  • Review 108 (2024-02-16 - Rating: 5)

    Maintenance issues are always addressed promptly and on time. Wonderful staff who cheerfully handle requests and subsequently followup to ensure that the work is completed to satisfaction!

  • Review 109 (2022-10-20 - Rating: 5)

    The office team is amazing and will go out of their way to help you. We really appreciate, Jason, Lillie, Zoila and Allison.

  • Review 110 (2023-11-19 - Rating: 4)

    It’s a good apartment community, I cut one point as there are too many roaches of late and we never got the trash bin.

  • Review 111 (2023-01-26 - Rating: 5)

    I WENT TO THE PARKWAY AT WESTLAKE AN MRS ALISON AN MRS ZOILA WAS VERY NICE AN VERY PROFESSIONAL!! SHE MADE MY LIFE SO MUCH EASIER!! THE COMPLEX WAS VERY VERY CLEAN AN EYE CATCHING !! AN PLEASE DONT LEAVE OUT MR JASON HE IS THE BOMB!! HIS ATTITUDE AN PROFESSIONALISM IS TO DIE FOR!! MY MOVE TO HUMBLE WAS VERY PLEASANT AN VERY REWARDING BECAUSE OF THE TEAM AT THE PARKWAY ON WESTLAKE!! THIS TEAM ROCKS💪🏽💪🏽💪🏽💪🏽💪🏽💪🏽💪🏽

  • Review 112 (2023-02-08 - Rating: 5)

    The staff here at the Parkway is top notch and always handles our maintenance request promptly.. we have lived here 3 years and have been very happy.

  • Review 113 (2021-03-03 - Rating: 5)

    This place is beautiful. Devin, the leasing professional, gave a wonderful tour of the area and answered all of my questions and concerns. Everything is clean, organized, and in a very serene area.

  • Review 114 (2022-09-29 - Rating: 5)

    Zoila in the office was so helpful! Community is quiet and neighbors are friendly. Loving every minute of calling this place home!

  • Review 115 (2022-01-10 - Rating: 5)

    Apartments are very nice an office staff is VERY friendly! Liz has always helped me out on any issue I may have.

  • Review 116 (2023-04-02 - Rating: 5)

    Been here for about 3 months and i love it, not really any complaints! Definitely enjoying my stay

  • Review 117 (2021-03-03 - Rating: 5)

    I went in to view the property and Karen was such a pleasant face. So nice and helpful. I will be back to rent once my lease is up!

  • Review 118 (2023-01-15 - Rating: 5)

    I stopped by to check rates and the availability of the units, the staff are very friendly, and make you feel welcome as if you are already at home. I wanted too move in right then and there... Thank you guys🤗

  • Review 119 (2023-02-06 - Rating: 4)

    It was very nice however the 1bedroom was much smaller than what I need amd they wanted same amount as where i am now.

  • Review 120 (2023-11-18 - Rating: 5)

    Everyone is friendly and the apartment complex stays clean. I live all the different food trucks and events they have.

  • Review 121 (2024-12-02 - Rating: 5)

    Everything has been great

  • Review 122 (2023-03-17 - Rating: 5)

    Zoila was very helpful throughout the whole process and very friendly. She’s amazing!

  • Review 123 (2023-01-18 - Rating: 4)

    I loved everything until Zoila said the pet fees where $1000...thats an exorbitant amount to come up with at move in.

  • Review 124 (2022-10-17 - Rating: 5)

    Zoila is probably one of the best agents to work with ever. Tactical, bubbly, and professional.

  • Review 125 (2024-06-05 - Rating: 5)

    Maintenance request was addressed very quickly & efficiently taken care of.

  • Review 126 (2024-06-24 - Rating: 5)

    Beau is very helpful and very nice and he know is Job,it is a nice place 😀

  • Review 127 (2023-11-20 - Rating: 4)

    Easy move in. Gate codes not working properly but all else’s was fine.

  • Review 128 (2024-11-13 - Rating: 5)

    Fast excellent service, Roy was amazing

  • Review 129 (2024-02-19 - Rating: 5)

    I think the price , location, and unit is all great! Loving it so far!

  • Review 130 (2024-02-08 - Rating: 5)

    The maintenance issues I reported were taen care of the very same day!! Thank you Parkway!!!

  • Review 131 (2019-10-23 - Rating: 5)

    The staff is nice and the maintenance are good. Melanie and Fransisco has always been very helpfull ask for them!

  • Review 132 (2023-12-12 - Rating: 5)

    The property manager was super nice. I loved the place.

  • Review 133 (2024-12-29 - Rating: 5)

    I was very satisfied with the work the maintenance gentleman did for us

  • Review 134 (2018-12-15 - Rating: 5)

    It was amazing there! you think its not? Well thats your opinion.The staff were so nice! I loved it there and thats all im gonna say.Ty!

  • Review 135 (2023-08-01 - Rating: 5)

    Excellent job! I reported the problem with my AC, and it immediately got taken care of!

  • Review 136 (2023-02-01 - Rating: 5)

    The 3 front desk ladies and the maintenance guys are always helpful, friendly and respond quickly to a request or inquiry!

  • Review 137 (2023-05-13 - Rating: 5)

    You respond was efficient, your technician was professional. He explain what was wrong and corrected the problem.

  • Review 138 (2024-08-13 - Rating: 5)

    The staff was very personable and professional!

  • Review 139 (2019-10-22 - Rating: 5)

    Melanie was so helpful in helping find an apartment, she was super friendly and found us a beautiful 2 bedroom apartment.

  • Review 140 (2023-07-19 - Rating: 5)

    Big guy with glasses was great! Didn’t get his name, but great !

  • Review 141 (2023-08-17 - Rating: 5)

    Walked in and everyone so welcoming. Made me feel right at home

  • Review 142 (2023-05-15 - Rating: 5)

    I really love the continuous level of communication from the management team. I thank you.

  • Review 143 (2023-01-07 - Rating: 5)

    Great family residency. The value is perfect and till now very quiet

  • Review 144 (2023-04-13 - Rating: 5)

    They came out the same day within a matter of hours to fix the problem

  • Review 145 (2022-09-05 - Rating: 5)

    The staff is very kind and professional! Thank you Jason, Lilly, Zo, and Alison!

  • Review 146 (2023-02-21 - Rating: 5)

    Best Apartment tour I have ever experienced.

  • Review 147 (2024-01-23 - Rating: 5)

    Great move in experience so far!

  • Review 148 (2023-05-17 - Rating: 5)

    Great office staff. Beautiful grounds.

  • Review 149 (2023-01-27 - Rating: 5)

    Placed a request in the morning they fixed the issue the same day.

  • Review 150 (2023-05-17 - Rating: 5)

    Zoila is amazing. I love this place!

  • Review 151 (2023-01-04 - Rating: 5)

    Staff is very helpful and courteousNotices and reminders are helpful

  • Review 152 (2024-03-13 - Rating: 5)

    Good, fast service! Thank you!

  • Review 153 (2024-09-24 - Rating: 5)

    Beau amaaaaaaazzzzziiiiinnnggggg

  • Review 154 (2024-06-15 - Rating: 5)

    Excellent customer service!

  • Review 155 (2023-02-22 - Rating: 5)

    Staff is always friendly, patient, and helpful!

  • Review 156 (2023-05-10 - Rating: 5)

    Move in experiences was easy and stress free.

  • Review 157 (2023-08-09 - Rating: 5)

    Took care of the problem within 24 hours.

  • Review 158 (2023-06-14 - Rating: 5)

    Beautiful community and friendly staff!

  • Review 159 (2024-06-14 - Rating: 5)

    The staff here are the best!!!!

  • Review 160 (2021-11-24 - Rating: 5)

    Friendly staffEasy to make it happen

  • Review 161 (2023-06-28 - Rating: 5)

    Very friendly and professional staff!

  • Review 162 (2023-11-22 - Rating: 5)

    Great service and communication

  • Review 163 (2023-02-12 - Rating: 4)

    Friendly staff and amazing communication

  • Review 164 (2024-01-24 - Rating: 5)

    Response was very fast!!!

  • Review 165 (2024-04-30 - Rating: 5)

    Excellent

  • Review 166 (2023-08-15 - Rating: 4)

    Very helpful staff!

  • Review 167 (2023-06-02 - Rating: 5)

    Prompt and excellent as always!

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