Smart City Apartment Locator Austin

Photo of Smart City Apartment Locator Austin

Located in Houston, Texas

Address: 8534 S Congress Ave Suite 300, Austin, TX 78745, United States

Phone: +1 512-815-2317

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-26 - Rating: 5)

    I cannot say enough great things about Curran Elmore! From start to finish, he was nothing short of amazing. Finding an apartment can be overwhelming, but Curran made the entire process smooth, stress-free, and even enjoyable.He truly goes above and beyond—he’s incredibly knowledgeable, responsive, and genuinely cares about finding the perfect place for you. He took the time to understand my needs, provided fantastic options, and guided me through every step with patience and professionalism. His kindness and dedication are unmatched.If you’re looking for an apartment in Austin, Curran is the absolute best! I highly recommend him to anyone who wants a top-tier experience. Thank you, Curran, for making this process so easy and for being such a pleasure to work with!

  • Review 2 (2025-02-20 - Rating: 5)

    I was hesitant to work with smart city at first but so happy I did! Balee listened to all our needs and wants and gave us many options to choose from within our price range. She is very responsive and has made the apartment hunting process a piece of cake. Especially because we were not able to make it to Austin before our move! We were able to sign our lease and move in as soon as we arrived in Austin. So grateful that we had her on our side! I definitely recommend her to anyone looking for an apartment.We love our location as well, she really did great!

  • Review 3 (2024-10-22 - Rating: 5)

    We started the apartment hunting experience from across the county because we were moving to Austin from Savannah,Ga. We flew into town in December to see areas that we liked and had that in mind when we started our hunt. We quickly learned that there is so many ins and outs of apartment hunting. Samantha from Smart city made it so seamless to pick out our favorites from across the country. We told her our non-negotiables and what we really wanted from our apartment, and she delivered tenfold. She was extremely professional and relatable. She took all of the stress out of hunting from across the country out completely. She gave us so many amazing options it was extremely hard to pick our favorites. She communicated so efficiently and always was quick to answer my 10 million questions. At one point we did a complete 180 with the location we thought we wanted and she provided so many options so gracefully. She set up the tours and even contacted the apartments for us with silly questions we had! If you are relocating from out of town or heck even in town I strongly suggest using Samantha . She is incredibly professional and will help you find you new home.

  • Review 4 (2025-02-27 - Rating: 5)

    I had a fantastic experience with the Smart City team in finding my new home. I want to sincerely thank my apartment locator, Peyton, for going above and beyond. Even though the process was long, he was there for me every step of the way, making me feel safe and secure. His patience and dedication truly made a difference, and I deeply appreciate the effort he put into his work. I also want to give a big thanks to Brad and the Smart City Connect team—they were amazing!

  • Review 5 (2025-01-29 - Rating: 5)

    I recently had the pleasure of working with Emma and I cant recommend her highly enough, especially if youre in a rush! I needed to find a rental apartment east of Austin on very short notice. Emma was an absolute lifesaver. I was incredibly impressed with her responsiveness and efficiency. She managed to find multiple apartments that fit my taste all in the same day that I contacted her. Even more impressively, she was able to book appointments for viewings for me within that same day! Her dedication and ability to move quickly made a potentially very stressful situation incredibly smooth and manageable. If youre looking for a realtor who is organized, proactive, and truly understands the urgency of finding a place, especially in the competitive Austin market, Emma is the perfect choice. Shes a gem!

  • Review 6 (2025-01-28 - Rating: 5)

    If you’re looking for an apartment, I highly recommend working with Sebastian Cross from Smart City! He truly goes above and beyond for his clients. Sebastian is patient, resourceful, and incredibly dedicated—he stayed on top of everything and made the entire process so much easier for me.No matter what challenges came up, he handled them with professionalism and made sure I had plenty of options to choose from. I ended up finding a great apartment thanks to his hard work and persistence. If you need someone who genuinely cares and will go the extra mile, Sebastian is the one to call!

  • Review 7 (2025-02-13 - Rating: 5)

    If you’re looking for a new place, use Smart City, I can’t recommend Chandler Scott enough! He made the whole process super easy and stress-free. From listening to exactly what I wanted to showing me great options that fit my needs, they truly went above and beyond. Always responsive, super helpful, and genuinely caring about finding the right place for me. Thanks to Chandler, I found the perfect apartment! Definitely reach out to them if you’re in the market.

  • Review 8 (2025-02-25 - Rating: 5)

    My wife and I had an extraordinary experience with Jennifer R. We were relocating from the Houston area and knew very little about the Austin area. Jennifer took the time to get to know us, our background and what we valued in an apartment/townhome.We started looking at upscale apartments and then finally settled on a townhome in the hill country. All in a day and half! And she did all that on New Years Eve!Once we found the right home, Jennifer continued to work with us from lease negotiation, signing and moving in. It was comforting to have an experienced advocate with us every step of the way!I recommend Jennifer and Smart City to all my friends and anyone making the move to Austin. Truly amazing experience!

  • Review 9 (2025-02-16 - Rating: 5)

    I had an amazing experience working with Matt D. at Smart City Apartment Locator in Austin. His professionalism and kindness truly stood out. As someone living out of state, I really appreciated how quickly he provided a curated list of apartments along with detailed videos, deals, and brochures directly from the properties. He made the entire process seamless and gave me all the resources I needed to narrow down my search. Highly recommend working with Matt!

  • Review 10 (2024-12-19 - Rating: 5)

    What a relief! Finding an apartment has never been easier.I had an amazing experience with Smart City Apartment Locator. From start to finish, the process was seamless, professional, and stress-free. They took the time to understand my needs, preferences, and budget, providing a tailored list of apartments that matched perfectly. The team was always responsive, answering my questions promptly and offering valuable insights about different neighborhoods.Kalie went above and beyond and was extremely helpful and patient and found me the exact apartment I wanted. Rachel was friendly and very informative as well as helpful.Moving into my new place was such a breeze thanks to their support. I highly recommend this company to anyone looking for a new home—you won’t be disappointed!

  • Review 11 (2025-02-20 - Rating: 5)

    I really thought smart city was too good to be true but I actually can’t imagine having to ever find a new apartment without their help. Especially Chandler — I was pretty blown away by he took care of every little thing: searching out all the different options, scheduling the tours, asking all the right questions, even following up after the fact to make the moving process as easy as possible. If it weren’t for him, I probably would have settled for somewhere half-decent instead of finding the place I really love. Not to mention he had such a great attitude the whole time I was actually able to be excited about moving instead of stressed. There really is no downside to the whole thing, I can’t recommend it enough!

  • Review 12 (2025-01-24 - Rating: 5)

    I had the absolute best experience with Smart City! Amy Kronisch was incredible—she was so patient and kind throughout the entire apartment-hunting process. She took the time to really understand what I was looking for and never made me feel rushed or overwhelmed, no matter how many questions I had.Amy’s dedication and genuine care made such a difference, and I can confidently say she’s the best at what she does. Thanks to her, I found the perfect place, and I couldn’t be happier with my new home!If you’re looking for an apartment in or around Austin, I can’t recommend Smart City—and especially Amy—enough. Thank you, Amy, for being so amazing!

  • Review 13 (2025-01-29 - Rating: 5)

    Lauren Craig helped me find my dream apartment! I don’t know how I would’ve managed searching while working full-time without using their services. I gave her all of my parameters and she generated a list of properties for me to choose from. She also organized all of the tours and she was available to chat whenever I had any questions. I have already recommended them to a friend who is also happy with their services. I definitely recommend working with them to find your apartment!!

  • Review 14 (2025-01-04 - Rating: 5)

    Jennifer Reed, with Smart City has been truly amazing! She has helped me twice now with finding a new apartment in the last 4 years and is always on top of it! She has great communication skills, cares about what matters to you in a new apt, and she has an overall great personality that made this whole process so much easier. I seriously have appreciated you so much with this crazy moving journey Ive been dealing with. You are the best!

  • Review 15 (2025-02-10 - Rating: 5)

    I would personally like to commend Lauren for the exceptional service and support she has provided me during my renting experience. As a first-time renter in a brand-new city, the process was both overwhelming and intimidating. However, Lauren made what could have been a stressful journey feel incredibly personable and much more manageable. From day one, her approach was not only professional but genuinely considerate. Even after I secured my apartment, Lauren continued to show initiative by reaching out periodically, offering valuable guidance on everything from lease renewal to local resources, and more. Her consistent willingness to go above and beyond has been nothing short of amazing. Now, at a pivotal moment in my life, as I transition toward the possibility of homeownership, Lauren has continued to assist me by connecting me with the right people from the realty team. This level of care and dedication is incredibly rare, and I am immensely grateful for her unwavering support. Lauren has truly been a phenomenal agent, guiding me through these important milestones with patience, professionalism, and a genuine desire to help. I believe her remarkable commitment to her clients deserves to be recognized and compensated accordingly. She has undoubtedly made a lasting impact on my journey, and I couldn’t be more thankful for everything she’s done.

  • Review 16 (2025-02-01 - Rating: 5)

    Rachel Pollock was incredible! I’ve never worked with a Locator before and she far exceeded my expectations. She is extremely communicative, organized, and personal. Rachel will most definitely be handling any futures needs I have and I cannot thank her enough for all of her hard work. Her knowledge and expertise made me feel so secure and confident during such a stressful time. I hope all of SmartCity’s clients were as lucky as I was getting such star treatment.Thanks a bunch, Rachel!

  • Review 17 (2025-02-25 - Rating: 5)

    Savannah is amazing! I had limited time to find what I wanted. She was super quick to respond and ALWAYS followed up. Working with her was like working with a friend. I highly suggest smart city and Savannah G. To anyone looking for their next home! šŸ 

  • Review 18 (2025-01-21 - Rating: 5)

    If you’re looking to move to Austin, this company WILL TAKE CARE of you! They want you to lay back and RELAX while they do the work. For FREE!I worked with Vanessa. She was GREAT. Very friendly, helpful and overly accommodating. I love the constant communication she kept up. I wasnt always communicative and went silent sometimes, but she kept up the connection in a way that was goal driven, but not intrusive at all.It was unfortunate that the apartment I applied for didnt work with locators, but I will definitely be passing Vanessa to my friend who is currently looking to move to the Austin area in February.I would rate Vanessa an absolute 10 out of 10

  • Review 19 (2025-02-12 - Rating: 5)

    I recently found Smart City Austin via Instagram and I cannot say enough good things about the process. My locator Chandler S. was absolutely the best. Very kind, professional and easy to work with. He worked to find options for what I was looking for and did it in a timely manner. He was great at communicating and during tours he helped assist with questions and information from the apartment that I hadn’t thought of. Because of Chandler my experience was awesome and so much less stressful. I highly recommend using this service for your apartment hunting needs! You’re the best, Chandler! Thank you!

  • Review 20 (2024-10-23 - Rating: 5)

    Ive had the best experience with Smart City Location in Austin TX for the last 3 years. In each of my searches, I’ve had the pleasure of working with Amanda Golden who has consistently gone above and beyond to help me find the perfect home. She’s incredibly attentive, always making sure to understand my needs, budget, and desired location, and she helped me land in a spot that I truly love. Amanda’s knowledge of the market, attention to detail, and dedication made the entire search process stress-free and enjoyable. I recommend without reservation!

  • Review 21 (2025-02-08 - Rating: 5)

    I just had a smooth experience working with Joseph. He was prompt, attentive, and has a hype, enthusiastic energy. He had solid recommendations curated for me and my roommate. With only one day of showing, I was already happy with the results. Id recommend going through Smart City (ATX) for your apartment locating needs.

  • Review 22 (2025-01-24 - Rating: 5)

    I’ve had such a great experience with Smart City. Lauren C. has been FANTASTIC to work with! She is incredibly kind, responsive, and thorough. She has made apartment hunting so much easier. I would recommend her to anyone looking for a new place.

  • Review 23 (2025-01-16 - Rating: 5)

    My husband and I just signed our lease for this year and we had such an easy process! We got to work with Morgan Drake who is knowledgeable, and super helpful. We had some somewhat annoying requests involving internet providers and she made sure to call every place we were looking at to ensure we were getting what we wanted and no one was wasting time. Highly recommend to anyone who is looking for a new apartment!

  • Review 24 (2025-02-08 - Rating: 5)

    From the very beginning, this company has been an amazing tool for me relocating to Austin from across state lines. Jessie Lickteig is the best. Keep me in the loop, curated the perfect list of apartments, with comments and information of everything one would need. Jessie did tours, took videos, and pictures. She made sure all my questions were answered quickly whether phone, text, or Zoom. She was there to guide me every step of the way and instrumental in my entire move and experience. Smart City ATX is great and Jessie is a superstar! Thank you!

  • Review 25 (2024-09-12 - Rating: 5)

    I had an incredible experience with Smart City, thanks to Alexandra Valdez! Allie was more than amazing throughout my apartment search. She was extremely easy to work with, always communicative, and followed up consistently. I asked her to explore multiple areas of the city, and she provided everything I needed without any hesitation or delay.Allies patience and dedication made the entire process smooth and stress-free. If the rest of the team is even half as good as Allie, I wouldnt hesitate to recommend Smart City to anyone looking for an apartment. I’m thrilled with my new place and couldnt be happier with the service I received. Highly recommend Smart City!

  • Review 26 (2024-12-27 - Rating: 5)

    I recently used Smart City to find a two bedroom apartment in Austin. Morgan Drake helped us throughout the whole process. She was terrific in helping us figure out what were we looking for and provided numerous options for all of our ā€œmust havesā€ in the different neighborhoods across Austin. She helped organize all of the tours and kept an eye on price changes of units we were interested in. I would definitely suggest requesting Morgan if you need help finding the right apartment for you.

  • Review 27 (2025-02-06 - Rating: 5)

    Smart City was the best is setting me up with one of their employees Ian, who was the best in my search. He helped me find exactly what I wanted and expected with the budget I had. Overall, awesome experience and great attitude that made apartment hunting the easiest it can be. And FREE!

  • Review 28 (2024-12-31 - Rating: 5)

    My experience with Smart City was seamless thanks to Brendon! He found the perfect home for me fitting my very specific criteria. Having Brendon to tour with me and answer all of my questions (and asking questions I didn’t know I had!) made the process that much easier. Thank you to Smart City for helping me through this transition and shout out to Brendon for being the best around!

  • Review 29 (2025-03-01 - Rating: 5)

    Leslie Diaz is an angel and the best apartment locator I’ve had. I am insanely picky when it comes to where I’m going to live and Leslie made my dreams come true. I have a son so safety, reasonable pricing and comfortability were my priorities and she accommodated them all. We toured a few options until we found my perfect match. She also got me an additional discount and asked all the right questions. I am so grateful to have been paired with a locator who is skilled and has an amazing personality. She made a difficult situation so smooth and easy and I recommend her to anyone looking for a new place to live.

  • Review 30 (2025-01-07 - Rating: 5)

    If you’re looking for the best apartment locator in Austin, look no further than Smart City, and agent, Taryn McLeod. Taryn is simply incredible at what she does, and working with her has been an absolute joy. From the moment I reached out, she made the entire process feel seamless and stress-free.Taryn’s friendly and positive attitude immediately puts you at ease. She has this warmth about her that makes you feel like you’re working with a close friend who genuinely cares about your happiness and needs. No matter how many questions I had or how uncertain I felt about the process, Taryn was always there with her reassuring words and thoughtful guidance. She made me feel confident every step of the way.Her dedication and work ethic are unmatched. Taryn goes above and beyond to make sure you find the perfect apartment that meets all your criteria. She listened carefully to what I was looking for, took the time to understand my priorities, and worked tirelessly to provide me with the best options. Her attention to detail and commitment to excellence are truly remarkable.What sets Taryn apart is her genuine passion for helping people. You can tell she loves what she does, and that energy is contagious. She made what could have been a stressful search into a fun and exciting journey. Thanks to her hard work and expertise, I found my dream apartment—and I couldn’t be happier!Taryn McLeod is, without a doubt, the best to ever do it. If you’re searching for an apartment in Austin, you owe it to yourself to work with her. You won’t just find a great place to live—you’ll gain an amazing ally and advocate who is with you every step of the way. Thank you, Smart City and THANK YOU Taryn, for everything!

  • Review 31 (2024-12-14 - Rating: 5)

    Smart City was the best when they helped me find my new apartment, I had Chandler Scott and he treated me like family and that is what matters most. They make sure you find your new home and get you in there with everything you need before you’re done. I highly recommend using them for your next move.

  • Review 32 (2025-02-28 - Rating: 5)

    Rachel Santoro and the whole team at Smart City Locating have been just amazing!! Reached out about a week ago and already found a place to move into next week!! Very highly recommend this company and will definitely be back with more business!! Thank yall so much for everything!!

  • Review 33 (2024-10-30 - Rating: 5)

    Absolutely fantastic team at Smart City! I worked with Taylor to find my apartment and with Becca to help me set up additional utilities and logistics for the move. They were both EXTREMELY friendly, quick and responsive, and altogether very knowledgeable! I can and will honestly recommend this locator service to anyone else moving in Texas as they helped save me a ton of hassle and stress. 10 out of 10!

  • Review 34 (2024-11-04 - Rating: 5)

    Ive been working with Smart City for about a year now through multiple changes in what im looking for and Victoria D. was absolutely wonderful to work with her being as flexible and open at all times of the day and night (sorry Victoria but thank you so much!) Made the apartment finding experience in a big city less frustrating and mind numbing she ever had personal notes for some of the places based off things Ive said in our conversation. The experience was truly personalized and ill always have Smart City on my mind any time I move Apartments!

  • Review 35 (2024-11-13 - Rating: 5)

    Jacob was incredible at finding me the perfect apartment! Once I filled out the Smart City request I was connected to Jacob immediately. He had wonderful communication throughout out the entire process and scheduled great apt tours based on my needs. I highly recommend Jacob and Smart City!

  • Review 36 (2024-11-13 - Rating: 5)

    I recently used Smart City to find a new apartment in Austin and on super short notice due to some issues at my previous apartment complex. With that said, Kristina Carmona was absolutely amazing at helping me find a place! She listened to my needs, gave suggestions, provided details quickly and got me faster than ever into the apartment of my dreams! Im so excited to take advantage of the amenities and perks of my new apartment complex, Trailhead East, and have nothing but positive things to say for my experience with Smart City and Kristina!!!

  • Review 37 (2024-11-25 - Rating: 5)

    Ruben Salinas was an absolutely amazing locator for myself and the experience of working with Smart City was seamless. I was in South Cedar Park and got a job downtown, and wanted to keep my budget similar but get as close to the river as possible. I signed for a new complex within days of working with Smart City!Ruben put together a list of apartments that would work with my move-in date, and let me access them easily through a portal & mark my favorites to visit & scheduled tours for me. I was even left notes from Ruben listing key deals, benefits of the different locations, and what he had heard from previous renters.Everything was via text, and all my questions and concerns were answered quickly, even on the weekends. I filled out the information on a Thursday, and found myself viewing & signing by Friday evening at a complex that is so much nicer than my current location.Thank you again Ruben for making finding a new apartment painless, and thank you to the Smart City team for creating a system that feels so quick!

  • Review 38 (2025-01-07 - Rating: 5)

    Highly recommend! From start to finish, they were incredibly helpful, always on top of things, and provided outstanding communication throughout the entire process. Theresa, in particular, was an absolute rockstar! She went above and beyond to ensure everything was taken care of and that I was kept in the loop every step of the way. Her dedication and expertise made what could have been a stressful search incredibly smooth and easy. If youre looking for someone who genuinely cares and is super knowledgeable, look no further!

  • Review 39 (2025-02-15 - Rating: 5)

    We got paired up with Beverly who was a joy to work with. So helpful and non-intrusive with the process. My wife and I came sight unseen to the city and knew practically nothing, and I can’t recommend using a locator enough! It’s such a great service that costs you (the renter) 0$ to take advantage of. It’s truly a no brainer, and we always thought Beverly kept our best interests above anyone else. She showed us so many places and parts of town we would never have thought to look at, and was a great sounding board for all sorts of random questions. I will surely recommend them to anyone else I meet that’s looking for an apartment in the future :)

  • Review 40 (2024-12-17 - Rating: 5)

    I worked with an amazing woman name Savannah. Savannah wasn’t only super professional but she was personable. I told her what I wanted for my daughters and I and she took it as if it was her own family. She was very honest about areas to live in, what she thought was best for my little family out of the apartments she did find, very kind and most of all, very determined! Words can’t express my appreciation I have for her, especially with me being brand new to Texas. She went above and beyond and I would highly recommend her to absolutely anyone needing her services.

  • Review 41 (2025-02-18 - Rating: 5)

    I worked with Ruben Salinas to find an apartment that fits with all my requirements. He was so professional and helpful all the time. I recommend him 100% made so much easier my apartment hunting and answered all my questions right away!

  • Review 42 (2025-02-18 - Rating: 5)

    Beyond grateful with Balee Schwalb from Smart City Apartment Locator in Austin, Texas. Just finished my second move with her and both times have been a breeze. She is fast and efficient with your requests and preferences. I will continue to rely on her for any of my future moves.

  • Review 43 (2025-01-08 - Rating: 5)

    Contacted Smart city to find a place closer to work to cut down on my hour commute. Rachel S. went above and beyond with finding me a spot. She went out of her way to send me multiple apartment lists when I was being difficult, and even offered to go on multiple tours until I found the perfect place. She found one 5 minutes from my job with a killer rent special going on right now. 10/10 couldn’t have been a better experience! Thankyou Rachel and Smartcity team!

  • Review 44 (2025-02-26 - Rating: 5)

    Matt Domanek provided the best outlook and ensured that the places I viewed were within my budget, preference, and location. I truly appreciate the time he took to ask the proper questions to ensure I’d end up somewhere I loved. I 100% recommend this company!!

  • Review 45 (2024-10-18 - Rating: 5)

    Jake Melina was so great to work with! I hate looking for apartments and he helped me find a perfect spot for me and my fur babies! He was so on top of sending me options and checked in on me throughout the whole process. I felt very taken care of and looked after.I would recommend everyone use smart city locating to find a home! They just made the whole process so smooth.Thank you Jake!

  • Review 46 (2025-02-06 - Rating: 5)

    If you’re looking for an apartment, I highly recommend working with Kenzie Sweeney from Smart City! She truly went above and beyond for me, and I was a difficult client! Kenzi is very patient, resourceful, and incredibly dedicated. She asked me exactly what I was looking for, gave me options, and made the choice too easy!No matter what challenges came up, she handled them with professionalism and made sure I had plenty of options to choose from. I ended up finding a great apartment thanks to her knowledge and persistence. If you need someone who genuinely cares and will go the extra mile, Kenzi should be your first choice!

  • Review 47 (2025-01-08 - Rating: 5)

    Erin Polasek helped me find my new apartment in Downtown Austin, she was very quick to respond and sending me options; and followed up every day which I found very helpful given my busy schedule. Erin went out of her way to find the right community for me, and set the tours according to my travel plans and even tour herself and shared the videos and the details. Erin undesrtood my needs and also the underlaying emotional part to my relocation process, and was available for all my questions. I have just signed the lease to a place that meets and exceeds my expectations, in a prime location, at an unbeatable price. Very happy with the service and will absolutely recommend it to anyone moving to Austin.

  • Review 48 (2024-12-13 - Rating: 5)

    I had the pleasure of working with Steven Kucera during my apartment search in Austin, Texas, and he was fantastic! Steven did an excellent job coordinating tours, negotiating better rates and additional incentives, and ultimately helping me find a great apartment within my budget that exceeded my expectations. I only wish I had discovered this service sooner—it’s a game-changer. I highly recommend it to anyone looking to ease the stress of apartment hunting, especially for those relocating from out of state like I was.

  • Review 49 (2025-01-12 - Rating: 5)

    After moving from Houston to Austin a little less than a year ago, I can confidently say that Dillon at Smart city ATX did a great job picking the place where we live. Dillon was so helpful and so sweet throughout the whole process. The customer service was top notch and I can tell Smart city ATX really cares about helping out their clients. They sent me all the information that I needed from setting up internet, to setting up electricity, it just made the process a lot smoother. Thanks so much for the help and great service!

  • Review 50 (2024-10-28 - Rating: 5)

    Samantha Holland from smart city helped me locate a lovely apartment in North Austin. Shes been so helpful and friendly and answered all my questions. The best part is they do this at no cost to the renter (apartments pay a commission)! Highly recommend smart city!

  • Review 51 (2024-11-11 - Rating: 5)

    Jacob was the best! He made the process so easy and comfortable, he was easy to get in contact with at all hours of the day, truly listened to me and found apartments with everything I asked for. I highly recommend going through smart city when looking for your next home!

  • Review 52 (2024-10-23 - Rating: 5)

    I found Smart City through Instagram, and I’m SO glad I did. This is a completely voluntary review that I feel I MUST put out there into the ether for all those who are hesitant to work with an apartment locator. DO IT! As someone who was absolutely clueless about the Austin apartment scene, I owe my peace and sanity and future cozy apartment to Smart City. I got connected with Jacob Sawyer who was truly the best. Couldn’t have asked for a better realtor! He was incredibly informative and sent over apartments that had exactly what I was looking for and in the exact price range I specified. He was SO communicative and so prompt to respond any time I had questions, and he also pivoted quickly anytime my ideal future location shifted (which admittedly happened quite a few times). When I had trouble getting in contact with an apartment at the top of my list, Jacob made sure to find a way to get through to them to schedule tours and get my questions answered. He truly went above and beyond! Several of the apartments he connected me with were spots I didn’t uncover in my own Google searches or apartment app searches, and they ended up being my top contenders. Totally would’ve missed out on these otherwise. I can’t recommend Jacob and this team enough. If you’re apartment hunting, they will truly make your life so much easier.

  • Review 53 (2024-09-11 - Rating: 5)

    I used Smart City about 3x so far. Once in downtown Dallas and twice in Austin. Every time it was easy, quick, and straight forward. My recent experience was with Joseph M. with Smart City Austin and he was able to find me a great apartment in the suburbs of North Austin close to my daughter’s school district. I live in an expensive area, so it was amazing I was able to stay around budget, but also find a modern complex! He found an apartment that checked off all my needs and even more! He was so bubbly, honest, and attentive! His communication is 100/10 and he’s so personable šŸ™‚ he really knows the area. I think I found a long term apartment now to settle in. I would recommend Joseph with Smart City if you need a locator in Austin!

  • Review 54 (2024-10-11 - Rating: 5)

    I had a great experience with Smart City! I got connected with Samantha Holland who was terrific! She sent me a wide variety of apartments based on what I was looking for and helped me figure out where I ended up settling. I cant recommend Samantha enough, she went above and beyond with all of this.

  • Review 55 (2024-11-26 - Rating: 5)

    Erin Polasek and the smart city team were so comprehensive when it came to making my move happen. I have kids, work full time, and have a second job and looking for an apartment myself sounded like a nightmare. I gave Erin an idea of what I wanted and even told her what my dream apartment was for reference. She immediately got to work setting up viewings at places that seemed like they might fit the bill, INCLUDING MY DREAM APARTMENT. She not only helped us find an opening in the building I wanted, she got me the exact floor plan I referred to when I was talking about my dream apartment for less than I had thought possible. I would give them more than 5 stars if I could. Skip the headache, use Smart City. You won’t regret it.

  • Review 56 (2024-12-10 - Rating: 5)

    Working with Whitney Waddleton over the past 10 months has been an absolute pleasure. She is always prompt, attentive, kind, and communicates effortlessly. As someone who works at an affordable housing property, I know how challenging it can be to find qualified leads, yet Whitney consistently goes above and beyond to simplify the leasing process by ensuring clear and concise communication on both ends. Her professionalism and dedication are truly commendable—I highly recommend her services!

  • Review 57 (2025-02-25 - Rating: 5)

    Kelsey Webb is amazing! She was so quick and efficient. She was so kind as well. Even when I wanted to redo my search and think of some other options, she was so quick to help.

  • Review 58 (2024-11-02 - Rating: 5)

    Michelle brought unbelievable value to the experience. Im moving from Los Angeles to Austin, and Ive never even been to Austin. I dont know anyone in the city. Needless to say it was sizing up to be quite a nerve bending experience. However, having Michelle was just as good (if not better) than having a good friend in Austin to help me walk through it all. Her advice was invaluable and her patience as we flip flopped back n forth about every little thing was incredible. I wish I could give her more than 5 stars.

  • Review 59 (2024-12-13 - Rating: 5)

    Smart City is an incredible asset if you plan on moving, AndrƩs specifically is a phenomenal agent. This service is *actually* free, and the agents are so helpful and knowledgeable. It is evident that the agents truly want to see you in a good home, and care about your safety and happiness. Smart City is a great option for anyone sourcing a new apartment. Thank you so much for caring AndrƩs; someone give this man a raise!!!

  • Review 60 (2024-08-18 - Rating: 5)

    I had the absolute pleasure of working with Rachel Santoro from Smart City, and I can’t speak highly enough of the experience. From the moment we connected, Rachel was incredibly attentive, knowledgeable, and genuinely invested in helping me find the perfect apartment. Moving can be stressful, but Rachel made the entire process seamless and enjoyable.She took the time to understand my needs, preferences, and budget, and then went above and beyond to find options that exceeded my expectations. Her dedication to making sure I found not just a place to live, but a home I love, was evident in every interaction. Rachel was always available to answer my questions, provide guidance, and even offer some great local tips as I prepared for my move to Austin.Thanks to Rachel, I found an apartment that I absolutely love, and I couldn’t be more grateful. If you’re looking for a new place, especially in Austin, I highly recommend reaching out to Rachel and the Smart City team. You won’t be disappointed!

  • Review 61 (2024-09-09 - Rating: 5)

    Amanda Becker is reliable, a great communicator, friendly, knowledgable, and truly wonderful to work with. Moving from the Pacific Northwest, I wasnt sure what to expect in Texas, but Amanda was there for me from day one all the way to my move-in day.Throughout the apartment-hunting process, she was patient while I took my time to make decisions, periodically checking in without being pushy. Amandas insight and knowledge were extremely helpful, and she answered all my (many) questions. Working with her felt like having a trusted friend by my side. If I relocate again, I’ll definitely be reaching out to her.Christopher from the Connect team was also fantastic! His recommendations were spot on, and his expertise helped make the entire process smooth and stress-free.

  • Review 62 (2025-01-07 - Rating: 5)

    I had the pleasure of working with Balee! She was super responsive and took me on many tours while I was in town. Since I was not local she was very helpful in knowledge of the area and offering to tour on my behalf. Such a great experience - highly recommend!!

  • Review 63 (2024-09-20 - Rating: 5)

    This is my second time using smart city locating in Austin Texas, and it is so nice having an all out service to find exactly the right place youre looking for in your next move. My associate, Peyton made sure to check off all the boxes when going through what I want in my next apartment and made sure to accommodate all my needs. Outstanding service and definitely will be using Smart City again when it comes time for my next move.

  • Review 64 (2024-06-03 - Rating: 5)

    We had a perfect experience with Smart City! Shelia worked incredibly hard for us day and night as we relocated halfway across the country. She provided us with multiple lists of great options customized to our preferences and budget. She was very responsive to questions, her customer service was top-notch and she was incredibly flexible if we requested changes or new information. We ended up in an amazing apartment with everything we were looking for! And how/why? The apartment was Shelias top recommendation for us. 11/10 - will absolutely use Smart City again and recommend to anyone looking to move or relocate.

  • Review 65 (2025-01-27 - Rating: 5)

    I’m so glad Robert Mabile helped my sister and I find our new apartment! The thought of moving to atx without being too familiar with the area was super overwhelming and stressful but Robert was very helpful with providing us with different options and being supportive all the way until the end. Will definitely keep and share his contact for future reference!! 🩷

  • Review 66 (2025-02-10 - Rating: 5)

    Sarah and Smart City did an amazing job getting apartment listings for me and in a quick turnaround too! We loved the details Sarah put into her research and notes she left for each unit.

  • Review 67 (2024-08-06 - Rating: 5)

    Rachel Pollock with Smart City responded right away and got me a list of apartments that fit my specifications. She was detailed, informative, and available to answer all my questions through the process of finding my new place! Christopher with the connect team also made it easy to set up the needed utilities and services prior to my move in. The entire experience was seamless, and I would definitely recommend Rachel and the Smart City team to anyone looking in the Austin area!

  • Review 68 (2025-02-25 - Rating: 5)

    Leslie was extremely helpful, timely, sweet & communicative during my rental search process. Highly recommend and would work with her again!

  • Review 69 (2024-08-23 - Rating: 5)

    I had an incredible experience working with Duncan at Smart City Locating. From start to finish, Duncan went above and beyond to help me find the perfect apartment. He not only provided me with a list of great options but also joined me on the tours to ensure I had all the information I needed to make the best decision. His dedication, attention to detail, and genuine care for his clients truly set him apart. If youre looking for a seamless and stress-free apartment search, I highly recommend Duncan and Smart City Locating!

  • Review 70 (2024-08-15 - Rating: 5)

    As a first time renter, I was a bit skeptical using an Apartment Locator in the beginning, but I really appreciate Kelsey Webb and the Smart City team for making this such a pleasant and seamless experience! Kelsey was very kind, helpful, and supportive through a process that would’ve been stressful without her help. The fact that she was quick and efficient with setting up every detail in my favor despite me being in a completely different city was very special to me, not to mention the help I have received even after my application approval. I would definitely work with Smart City again!

  • Review 71 (2024-11-30 - Rating: 5)

    5/5 service with the SmartCity team. In particular, I couldn’t have had a better locator to help me out in the peak of moving season. Brendon helped me find a fantastic spot and worked every day with me until I got exactly what I wanted! He locked me into the best deal on the east side I could get and kept me up-to-date any time I wanted a change or something different. Again, 5/5, ask for Brendon if you need help. He’s the best!

  • Review 72 (2024-09-24 - Rating: 5)

    100% recommend their services! We were moving from NYC to Austin TX, our agent Amy Costa was so helpful and patient with us always answering all our questions and concerns since we were doing everything remotely! she made everything so easy! We got our dream home! I don’t have enough words to express how grateful we are! They are the best!!

  • Review 73 (2025-01-24 - Rating: 5)

    I was on the search for a new place and came across smart city. They quickly responded and connected me to Stu Holt! He was so quick to get on a call and get all the details. Appreciate the clear communication and quality support! Would definitely recommend.

  • Review 74 (2024-12-11 - Rating: 5)

    I was looking into apartments pretty last minute so I reached out to smart city who partnered me up with Kenzi. Not only was she sweet, but she was great at communicating, helpful and just on top of everything. Couldn’t have found my future home without her help!

  • Review 75 (2024-10-15 - Rating: 5)

    Recently looked into getting a new apartment and Blair Brennan contacted me and took a list of preferences I was looking for then sent me a compiled list. The list that was sent to me had included prices, floor plan overview, addresses, links to communities and if they had the things I was looking for in particular.I found my new place in under 3 days. Thanks to her narrowing down all the different places that fit my needs, I secured an excellent deal on my new home. Can’t recommended this service enough if you’re moving especially getting to be assisted by Blair.

  • Review 76 (2024-08-21 - Rating: 5)

    I want to extend my deepest thanks to Smart City, and especially to their outstanding agent, Erin Polasek. Erin went above and beyond in providing me with a wealth of information and locating an incredible number of apartments in Austin, Round Rock, Cedar Park, and Leander till we found what I was looking for (yes, I was a picky client! :)))). From the very beginning to the final decision, Erin supported me every step of the way. She was always available, promptly answering all my questions. I can’t express enough how much effort and dedication she put into helping me find the perfect apartment.I’ll highly recommend this agency, and especially Erin, to all my friends!

  • Review 77 (2024-08-11 - Rating: 5)

    BLUF: One of my friends recommended Smart City, and I am so glad I decided to utilize their services. Overall, it was a positive and great experience, and I highly recommend it!Details:Ian Benjamin was my representative; he was super friendly, responsive, communicative, and extremely helpful. He provided detailed information about available apartments based on my preferences/price range. I urgently needed to find an apartment to move into, and he provided several great options!The whole process was quick and simple; all the stress and anxiety I initially felt about apartment hunting was gone. Rachael also helped me set up utilities (electric) and offered assistance with other services like pet insurance, TV mounting, apartment cleaning, and furniture/appliance rentals.

  • Review 78 (2024-09-06 - Rating: 5)

    I’m super excited about my new home! Yes! I got OUT OF THIS WORLD šŸŒŽ service from Dahlia Harrison!! Literally the best ! Dahlia is super professional, kind, detailed, and got every process done within a timely manner! I will definitely recommend to anyone needing help looking for a new place to stay! we toured a few places together and I loved how she made everything so simple for me and answered all my questions. She made everything so painless, as I didn’t have to even lift a finger until it was time to fill out the application. She made sure to touch point on all the details and was very patient with me. 10 out of 10!! MUST RECOMMEND šŸ™ŒšŸ½

  • Review 79 (2024-11-05 - Rating: 5)

    I would give this 100 stars if I could. Lauren, our locater, went above and beyond to help us find the best place for our needs. As someone from out of town, it is hard to know the best neighborhood to move to that meets needs for commute and budget. We were only in for a weekend to tour and she helped gather last minute options. 100% recommend for anyone trying to find the perfect rental!

  • Review 80 (2024-10-17 - Rating: 5)

    I am so lucky to have randomly find Smart City on Tik Tok when I was browsing for APT. I have used APT locators in the past but Smart City really went above and beyond. I worked with Amanda and was able to find the perfect APT for me. She was communicative and always on top of the listings and understanding when I changed my criteria and immediately sent me a new list matching my new needs. They also have a whole team who helps you with ensuring you can move in smoothly like getting your new internet set up, scheduling movers, renter insurance etc. This service is unbelievable and really has made this move less painful. Thank you for your help.

  • Review 81 (2023-10-15 - Rating: 5)

    Rachel Pollock- the absolute QUEEN of SmartCity! This is my second time moving with S.C & Rachel as my locator. Each time has been quick and easy! Rachel will get answers and find details extremely quickly. I was overwhelmed by the choices of housing in Austin and she quickly put together a list of places she thought we’d like. After every tour, we gave her feedback and she kept going and going until we found the perfect spot.Then when the whole move in process started, we had a million more questions and things to do/sign and she was responsive and helpful the whole way through.We love the whole SmartCity team. Great cool people šŸ’—šŸ“¦šŸ‘šŸ»āœ… Go with them for your next move!

  • Review 82 (2024-10-20 - Rating: 5)

    Reached out to Smart city Austin about a month ago and immediately received assistance from ā€œReeseā€ (locator). Without smart city Austin I wouldn’t have found my new apartment any easier or quicker. Highly recommend!

  • Review 83 (2024-08-13 - Rating: 5)

    I used Smart City to help me find a new apartment. I had the pleasure of working with Erin Polasek. She made the whole process so smooth and stress free for me. She was super communicative and was able to find me my perfect apartment. I’ll be using her in the future if the time comes for me to relocate. I’d recommend her to anyone looking for help finding an apartment!!

  • Review 84 (2024-11-27 - Rating: 5)

    My experience working with smart city apartments was fantastic! Robert Mabile was very knowledgeable, and listened to all of my requests and concerns. Definitely would use again.

  • Review 85 (2025-02-04 - Rating: 5)

    Brendon is a great dude and really helped me a ton with information back when I was moving apartments. He’s very thorough and thoughtful, definitely hit this place up and let him help you find a new home!!

  • Review 86 (2024-10-10 - Rating: 5)

    I had the best experience working with Robert Mabile! He made sure to get all of my needs and concerns to help me find the perfect spot! He was so helpful and knows everything you need to know about Austin! All around great guy!

  • Review 87 (2024-12-12 - Rating: 5)

    Working with Joseph was an absolute blast! I’m moving from out of state and he was able to set me up on 6 tours in one day! His insight and knowledge to ask specific questions was helpful. Highly recommend!

  • Review 88 (2024-09-15 - Rating: 5)

    I worked with Cameron Carey who listed to what I wanted, needed, and executed a plan that worked best for me to view properties prepared with not only what to look at but what additional questions should be asked. Communication was seamless. My expectation was exceeded. I highly recommend Smart City and Cameron.

  • Review 89 (2024-06-28 - Rating: 5)

    I can’t imagine finding an apartment without Smarty City. Whitney helped me find several options that met all of my needs and wants within my budget. She showed me options I would have never found without her, gave me extremely helpful insight, arranged all the appointments and tours and came with to help ask questions and get the right information, helped me analyze my choices and come to a decision, and even helped me through the application process! Whitney was so kind and helpful and just wonderful to work with. I am so thankful to Smart City for directing me to her, as it made the apartment search so much less stressful I couldn’t recommend their services enough!

  • Review 90 (2025-01-28 - Rating: 5)

    I had the pleasure to get the help of Beverly Paulis. Coming from Europe, and having only 1 week to find an apartment is a nearly impossible task but Beverly made it work. She went way further than what is expected from a realtor and made sure that all my wishes, necessities, and worries were adressed. I could not recommend her more, especially if you are in a tricky situation!

  • Review 91 (2024-09-20 - Rating: 5)

    Wanted to take some time out of my day to thank Smart City for how helpful yall have been. Special shoutout to Brendon for being extremely friendly and helpful throughout the entire process. He answered any and all questions that I had with ease and made the process a thousand times easier for me when looking for a new place to live. Highly recommend!

  • Review 92 (2024-09-01 - Rating: 5)

    I have used Smart City in Houston and most recently in Austin. Both experiences have been great and make it simple to find a place to live. I worked with Whitney W and would highly recommend her, great communication, professional and friendly!

  • Review 93 (2025-02-03 - Rating: 5)

    UPDATE: Jessie Lickteig again responded immediately to my recent need to find an apartment super quickly. She is top notch! I highly recommended Smart City!Terrific experience with Jessie and Smart City! From the moment Jessie called after hours to respond immediately to my inquiry, Smart City stood out as responsive and caring. Jessie took the time to learn about my priorities and began work immediately. She followed up exactly when she said she would, and when we hit a bump in the application process, she called on our behalf right away and got things resolved. She was knowledgeable and organized, and she made the process smooth and easy. I would definitely recommend Smart City and will be using them again in the future!

  • Review 94 (2024-09-17 - Rating: 5)

    What a selfless company! I needed extremely quick help finding an apartment in Austin and Shelia was there to help ASAP. I received great customer service without any salesmen style upsell. If you need help in a new city I promise you can’t go wrong here.

  • Review 95 (2024-09-20 - Rating: 5)

    Balee was very helpful in helping me apartment search! She made sure to stay in contact every day with price updates and anything I needed. I felt very supported in finding the best option and very much liked this personalized experience!

  • Review 96 (2024-10-01 - Rating: 5)

    I had the pleasure of working with Balee Schwalb for the past four months, and I cant recommend her enough. Throughout the entire process, Balee was incredibly patient, understanding, and always willing to go the extra mile to help me find the perfect apartment. She followed up with me regularly, providing updates and guidance every step of the way, all without ever making me feel pressured. Her professionalism and dedication made what could have been a stressful experience an absolute breeze. If youre looking for someone who offers top-notch service and truly cares about your needs, Balee is the person to go to!

  • Review 97 (2024-10-04 - Rating: 5)

    I was skeptical at first because this can be done online. I learned quickly that it becomes a full time job to look for a new home and I already have a job. Sarah Janda went above and beyond my expectations. She worked extremely hard daily to make sure that we found the perfect place. I know that I will move again in the future and I know that I will definitely be giving Sarah a call when that happens. Thank you so much for our new home!

  • Review 98 (2024-10-12 - Rating: 5)

    Cannot recommend Emma enough!! She made what could have been a very stressful process so easy and helped us with every step along the way. I was considering searching for an apartment on my own but I am so glad I choose to use a locator and would recommend it to everyone!!

  • Review 99 (2024-10-29 - Rating: 5)

    Joseph was very professional and helpful. He toured the apartments with us and share great information about the neighborhood. I am happy with our new apartment in Austin.

  • Review 100 (2024-11-22 - Rating: 5)

    I found this agency via instagram ad and they immediately connected me with Joseph Maestas! he was extremely helpful in finding me an affordable yet beautiful place i could call home! Unfortunately, I was not able to find a place for myself due to personal reasons, and he was extremely understanding of my situation. 10/10 would definitely be in contact again if I need him.

  • Review 101 (2024-08-23 - Rating: 5)

    Jacob Sawyer was absolutely incredible! He was the very first apartment locator I ever worked with and handled everything from scheduling apartment tours to fine-tuning my search based on my changing preferences. His patience and knowledge were invaluable, he turned an overwhelming search into something manageable. I highly recommend him to anyone looking for a place in Austin.

  • Review 102 (2024-08-19 - Rating: 5)

    I had the pleasure of working with Brendon at Smart City Austin to find my ideal apartment. His attention to detail and unwavering availability made the entire process seamless and stress-free. Brendon went above and beyond to ensure I found the perfect place. Highly recommended!

  • Review 103 (2024-05-07 - Rating: 5)

    Smart City always wows me with their top notch customer service! Lauren Craig was amazing and a total Rockstar! She went out of her way to provide above and beyond service and even stopped by and accompanied us on the tours and helped negotiate after the fact and ensure all our questions were answered.This is the 3rd time Ive found my dream apartment through Smart City, she was able to find us a brand new apartment with the most gorgeous amenities and finishes all for a great price/special. I never wouldve known or heard about this property without her help and industry knowledge. She listened to all of my needs exactly and only matched us with properties that filled them. I recommend Smart City to all my friends for any and all apartment locating needs!

  • Review 104 (2024-08-15 - Rating: 5)

    I’ve used many locators in the past to find apartments in Austin and Victoria Dewitt is hands-down my favorite. She was quick to figure out my needs, fast to respond to all my texts, and set up all the tours for me according to my schedule. I signed a lease within a week. I would recommend her services to anyone looking for an easy, stress-free apartment hunting experience.

  • Review 105 (2023-11-27 - Rating: 5)

    Tis the season for Thankfulness and Smart City definitely made the list 😩From start to finish the process was seamless. You work with licensed realtors who are well informed of all Austin and surrounding cities.Amanda Becker reached out instantly and even though my move in date was 4-6 months away initially she still let me know she’d be right there!Every time I texted her, I heard back within minutes to no more than an hour. She listed a ton of apartments that met my criteria which gave me lots of options! She even helped me narrow them down and think long term. It almost feels like your bestfriend is helping you and getting just excited for the new move as you!Amanda Becker is ā­ļøā­ļøā­ļøā­ļøā­ļøI can’t wait to buy my 2nd home because she’s also licensed to sell homes!

  • Review 106 (2024-06-08 - Rating: 5)

    This was my first time using an apartment locator, and I had such a great experience with Smart City! I worked with Peyton, and he was so helpful throughout the entire apartment search and application process! He set up all of the tours, always checked in, and he offered to help with anything he could! He even called the apartment complexes for us when my roommate and I had questions. All in all, he was so helpful and reliable, and helped us find our new place!

  • Review 107 (2024-08-09 - Rating: 5)

    Kenzi was fabulous at finding me the perfect home! I had a very specific criteria, was moving from out of state, and had a lot of questions, so Im sure it was more challenging for her to work with me and she was so wonderful - knowledgeable, kind, and patient! She helped me do lots of research beforehand and then I came into town for 3 days and I got to tour many apartments and picked the one that felt best for me. Im so excited to move to Austin and about the wonderful new home I have!Highly recommend Kenzi and Smart City!!* Additionally, Becca was great to work with to set up my utilities and internet and it was very helpful to have her help!

  • Review 108 (2024-08-23 - Rating: 5)

    Smart City housing has been wonderful at helping me find my apartment . My agent, Molly Murray, was extremely attentive and responsive for weeks and would send me new options daily, as well as tour places for me while I was not in town. The housing search in Austin, especially for university students and recent graduates, can be daunting, and Smart City made the process much more accessible and less stressful for me.

  • Review 109 (2024-05-03 - Rating: 5)

    I would like to extend my gratitude to Kalie with Smart City for her exceptional professionalism and dedication throughout the process of finding me the apartment that I am in now. Her expertise, patience, and unwavering support made the experience truly enjoyable. I cannot thank her enough for her tireless efforts in ensuring that the process was super easy and successful. I have worked with her for 2 years now and will continue to do so, 100% recommend her and Smart City!

  • Review 110 (2025-02-04 - Rating: 5)

    Kate Lidiak helped find the best apartment for me! She scheduled all of my tours and helped me with the application process. Amazing service!

  • Review 111 (2024-06-10 - Rating: 5)

    I started working with Clayton to find an apartment, and he was super helpful, quick, and listened to all of my requests closely! He provided some really great potential apartments for me to move into as well! Price point, location, deals... all of it was great! Unfortunately, I cut our services short as I had a change of living plans and no longer needed apartment locating assistance. Should I ever need to move into an apartment in the area in the future, I would 100% use Smart City Locating and Clayton again, and I would recommend their assistance to anyone!

  • Review 112 (2024-12-11 - Rating: 5)

    Dillon Heggie was amazing! He helped so much with scheduling and finding what worked for me as well as what was in the general area I was looking at. He even toured one unit with me helping with the important questions, I really appreciate what he did and would recommend to anyone! 10/10

  • Review 113 (2024-08-06 - Rating: 5)

    Smart City helped me a whole ton with finding my perfect apartment. Super easy process with finding out my non negotiable with what i wanted and where i wanted to be. What the priorities are and giving me a list to pick from!From there, they go ahead and do all thr scheduling with tours for you & speak to the leasing agents about what you’re looking for. Once you settle on a place, they keep up with the whole application process and even get you hooked up with movers to help you with the after moving process!Cole was my agent and he was super cool and helpful. Checked in with me regularly and followed up the apartment as well!Strongly recommend using their services if ever needed!!! :D

  • Review 114 (2024-08-28 - Rating: 5)

    Cole from smart city was AMAZING. I am moving from out of town which can be stressful he visited my top property and took videos for me so I could see it. His customer service was unmatched. When I couldn’t reach the property I applied to after multiple attempts he reached out to them and followed up with me to make sure I had heard from them. He made this moving process a breeze and I was truly blessed to have had him as my locator. 10/10 I recommend smart city and I especially recommend Cole!!

  • Review 115 (2024-08-19 - Rating: 5)

    I worked with Balee from SmartCity while searching for an apartment, and she was absolutely amazing! Always so helpful and responsive, planning all of my tours and touring a few with me. I struggled to figure out what I wanted in an apartment, and Balee was able to update my tours and narrow down my search depending on the apartments I liked. She was so helpful and made the process so much less stressful, especially for someone who is coming from out of state! I could not recommend her and SmartCity more! Thank you!

  • Review 116 (2024-06-13 - Rating: 5)

    I had such a great experience with SmartCity Locating helping me find my first home when I moved to Austin that it was no-brainer to utilize their service again when it came time to move. This time Samantha had set the bar even higher by providing exceptional service every step of the way. Even when I was dragging my feet to make a decision, Samantha was patient and continued to find new available listings until I found the perfect place to call home.I can’t praise her enough for all the help she provided and personal touch along the way. Give this girl a raise!

  • Review 117 (2024-06-13 - Rating: 5)

    Amazing experience! Sheila Crowder worked many days, maybe even weeks to help find me the perfect apartment. So so happy with it. Its beautiful and she really took into account ALL my specifications with amazing communication skills. 100% will use smart city again if need be!Thank you Sheila!!

  • Review 118 (2024-05-16 - Rating: 5)

    My husband and I worked with Emma to find our new apartment and we highly recommend her/Smart City! The whole process was so easy and Emma helped us find an apartment super fast! From the time we reached out to our move in day was only 2 weeks! We really appreciated how quickly and thoroughly Emma handled all of our questions and helped us set up tours. She even took the extra step to video all of the places we toured and had additional questions prepared for each complex that we hadnt even thought of! The whole experience was extremely professional and very high-quality.

  • Review 119 (2024-06-07 - Rating: 5)

    My experience with Janie was fantastic - she was so responsive, let me know when to expect things and had answers to every single question I asked. She was so kind, knowledgeable, and had great relationships and questions for each place we stopped at. Her attention to detail was amazing and beyond impressive, and she found great deals exactly where I wanted to be within my range in less than a week. Her ability to pivot was so appreciate and I cant recommend working with her enough!

  • Review 120 (2024-07-08 - Rating: 5)

    Gina was the absolute best with helping us in our apartment search. She helped us find the best apartment for us and our pups, and she was there to help with any questions or concerns throughout the entire process. She really made this whole experience far less stressful than it would’ve been. SmartCity definitely was the way to go!

  • Review 121 (2024-05-15 - Rating: 5)

    I worked with Patience Hyde at Smart City. Patience asked me about all of the things I was looking for in an apartment, and managed to find an apartment that had -everything- I asked for, AND more space!I let Patience know that my credit score wasn’t the best, and she went the extra mile and found apartments that would work with my credit score, while also meeting every single one of my asks.She sent me a list of apartments, and descriptions of their credit check processes, as well as floor plans, and amenities.On top of that, she toured the apartments for me, sent videos and pictures.I’ve just moved into my new place today, and I’m so very impressed. Patience was an absolute professional, and went above and beyond.Thanks so much Patience! I will make sure that I send my friends your way too!

  • Review 122 (2024-10-14 - Rating: 5)

    I had the most amazing experience with Kami at smart city locator. She listened to all of my needs and ended up finding me the perfect place. So grateful for this service!

  • Review 123 (2024-06-04 - Rating: 5)

    Amanda Becker was absolutely amazing in helping me find my current apartment. I let her know what & where I was looking. She took about a day, sent me a comparable list & I ended up going with the first option. I was painless on my end & she/Smart City took care of things time consuming issues one usually has when looking for a new place. Highly RECOMMEND their services!

  • Review 124 (2024-08-07 - Rating: 5)

    I had the absolute pleasure of working with Joseph M. while searching for my next apartment in Austin. I went into this process feeling overwhelmed and Joseph came right in with his expertise to help focus my search criteria and narrow the areas I wanted to tour in. He toured several units with me that were all fantastic options, and I recently signed a lease with one of his recommendations! Joseph was instrumental in my success, and also brought ease and lightheartedness into what has often been a stressful experience. I will be using this service again the next time Im in the market and I hope to be paired with Joseph! Thank you!

  • Review 125 (2024-06-12 - Rating: 5)

    I (24M) and my wife (27F) are moving across the country and had an exemplary experience with Smart city locators. I contacted them on a Friday and had a list of apartments by Monday! With just a brief conversation with Kami she knew exactly what I needed and showed me how to get in touch with the complex, follow through the correct steps and made the whole process very easy. The whole team came together to ensure a successful move with all the right accommodations such as renters insurance and movers if we needed. Top to bottom a wonderful group of people who just want you to find the perfect place. Great job guys!

  • Review 126 (2024-08-09 - Rating: 5)

    I was looking for an apartment using Smart City and my locator Robert Mabile was very reliable and patient throughout the weeks it took me to find the right location for me. I truly would’ve ended up in a worse situation had it not been for his constant and quick communication. I couldn’t have asked for a better locator!! My utilities support person Rachel was also very sweet and helpful throughout my moving process. Overall great support and will use again if and when the time comes for it!!!!

  • Review 127 (2024-09-24 - Rating: 5)

    I had an outstanding experience working with Jordan Williams to find an apartment in Austin. From start to finish, he was professional, responsive, and genuinely committed to helping me find a great place. Highly highly recommend this service!

  • Review 128 (2024-08-21 - Rating: 5)

    Working with Blair was absolutely wonderful! She was responsive, caring and really attuned to my requests and specifications. She was also super patient and kind with my changing needs throughout the process. I would highly recommend working with this company to anyone navigating a move

  • Review 129 (2024-07-29 - Rating: 5)

    I had the pleasure of working with Brendon at Smart City Austin. It was a wonderful experience and he was able to seamlessly find me the perfect property I was looking for. Extremely professional, friendly and very responsive any time I had a question or concern. I highly recommend working with Smart City to find your next home and if you work with Brendon, its a double win.

  • Review 130 (2024-10-25 - Rating: 5)

    Working with Victoria DeWitt was a breeze! She is so kind and relatable. She made this the process so seamless and easy for me and took a lot of stress off me that comes with apartment hunting. I’m moving in to my new place next week! Thank you so much Victoria!

  • Review 131 (2024-07-17 - Rating: 5)

    I highly recommend this locating service! I worked with Joseph and he was super helpful, attentive, and exceptionally knowledgeable about the local properties. He provided a list of apartments that matched my criteria. This made entire process much easier! I recommend the smart city locating and Joseph for anyone looking for an apartment in Austin!

  • Review 132 (2024-12-08 - Rating: 5)

    First time using a locator and it was an awesome experience! Jordan Williams is fantastic and so supportive! So excited to move into my new home!

  • Review 133 (2024-05-29 - Rating: 5)

    I was planning to move to a new apartment building in Austin, but was quickly overwhelmed by the number of options. After signing up with Smart City Locating, I was connected with Sarah Stutler, and she did an amazing job of understanding my needs! She asked all the right questions to help me find the perfect building for me. Sarah was extremely kind and accommodating throughout the process, and was always available via text to talk through my options. I highly recommend working with Smart City (and Sarah Stutler specifically) if you need a new apartment in Austin!

  • Review 134 (2024-06-04 - Rating: 5)

    Peyton Dolan is the absolute best!! I 10000% recommend him and his services! He was so helpful with answering any questions I had, accommodating to my needs and wants, and going back and forth for me asking questions to apartments. He even came and toured an apartment with me and was asking questions that I personally didn’t even think of. He was patient and so helpful with his advice and recommendations. Once again, he is the best and truly wants you to feel comfortable and like you made the right decision wherever your next home is!

  • Review 135 (2024-05-21 - Rating: 5)

    I had never used a locator before, and my previous inquiries to other locating agencies quickly devolved into what felt like pushy, pressure sales tactics. Completely different experience with Smart City.Michelle Brown was tremendously warm and friendly from the first interaction to the last. I ended up taking a 3-week vacation shortly after the first interaction, and she curated a list of apartments for me to review while traveling, and set up a series of appointments for me to look at apartments upon my return from vacation.She showed genuine interest not only what I was looking for, but in following up to hear my opinion of the different properties.Couldnt have been more stress-free or enjoyable of an experience. Thank you, Michelle, for helping me to find my new home.

  • Review 136 (2024-04-20 - Rating: 5)

    My experience with Smart City was fantastic. I worked with their locator, Chase. He provided excellent service throughout the entire process! He found me an incredible place that exceeded my expectations and was right within my budget. Not only was he able to get me my must haves in the home but found something that checked off all the things I hoped to get and more. He promptly answered any questions I had and was always available to communicate throughout every step in the process. Working with Smart City took such a burden off of my plate. I highly recommend this service and Chase specifically. So thankful for his help!

  • Review 137 (2023-12-12 - Rating: 5)

    Jordan Williams went above and beyond to help cater to my needs! He called and booked places, and overall saved me a bunch of money. Super professional, and a great resource for the Austin area. Definitely recommend10/10

  • Review 138 (2024-06-26 - Rating: 5)

    My agent, Jess Trejo, was incredibly helpful and reassuring throughout a difficult situation I was having with an apartment application! She was so quick to put together a list of options, provided helpful insight to the application process, and calmed me down amidst my stresses! I am incredibly thankful for her— she truly went above and beyond. I highly recommend her and the Smart City Locating team to anyone embarking on the overwhelming process of apartment hunting in Austin.

  • Review 139 (2019-06-01 - Rating: 5)

    Smart City Locating has 5 stars for a reason- They are all so eager to help you find a new home. Their response time is immediate with lots of options to choose from. Personally Shaista recently helped me find my dream apartment that I cant wait to move into! If you are looking for a locating service in Austin, Smart City will find you the best options that fit all of your wants and needs.

  • Review 140 (2024-12-06 - Rating: 5)

    I had the pleasure of working with Sebastian Cross and he was amazing! He met all my needs and standards and worked with me at getting me into a new apartment that had everything i was looking for. Thank you for everything :)

  • Review 141 (2024-06-12 - Rating: 5)

    I’ve worked with Smart City for my past two moves in Austin and they have been so helpful! I’ve worked with Dillon H. both times and he is the best. He is always available to answer questions and goes above and beyond to ensure his clients find the best new homes. I can’t speak highly enough of Dillon and Smart City!

  • Review 142 (2024-10-28 - Rating: 5)

    Kami was incredibly helpful! She did all of the work of researching the best rental options that checked all of my boxes and we were able to lock down a dream in less than 2 weeks.

  • Review 143 (2025-02-12 - Rating: 5)

    It was so amazing working with my locator, Robert Mabile! Not only did he give me multiple great options, he was fast with communication and a pleasure to work with! He found EXACTLY what I was looking for!

  • Review 144 (2024-06-05 - Rating: 5)

    This is a great service to use when finding an apartment in Austin. Kelsey was super helpful, very responsive, and always kind. She put together multiple lists for me with lots of places that fit my preferences and budget, which alleviated a lot of my apartment-finding stress. I would definitely recommend using Smart City.

  • Review 145 (2025-02-06 - Rating: 5)

    Amy has been helping me find a place and I’m grateful for her customer service and dedication to gather and work hard on finding multiple possible dream places! She is truly grate!

  • Review 146 (2024-05-22 - Rating: 5)

    I worked with Emma Tasker and could not be happier! I moved to Austin from Denver so a large majority of our interactions were via phone and I was so grateful for all the leg work she did. She helped me find a great apartment in the area of town I wanted and even recommended an excellent doggie daycare for my fur babies and movers for when I arrived. 10/10 recommend working with Emma and Smart City Locating!

  • Review 147 (2024-07-12 - Rating: 5)

    Smart City is THE BEST! Balee was incredibly eager to help me in my search in the Austin TX area, asked all the necessary questions up front, and did all the hard stuff for me! All I had to do was show up to my tours (which she even scheduled for me)!! Every single property she selected matched all my requested criteria, and exceeded my expectations! Becca then assisted me even further and helped me get quotes for several moving and utility companies, and got everything set up for me. Smart City helped make a stressful experience so easy, and I’m extremely happy with my experience. I would recommend Smart City, Balee, and Becca to anyone!!!

  • Review 148 (2024-03-24 - Rating: 5)

    Listen— Amanda G is the BEST, and I mean BEST apartment locator / realtor in the entire state of Texas. She is incredibly professional, thorough, and knowledgeable. I’ve used her twice now, and her customer service skills / timeliness led me to leave this review unprompted. If you’re looking for a place to live, look no further than Smart City’s Amanda G.It’s so hard to find this level of attention to detail and prompt replies nowadays, so Amanda’s service was such a breath of fresh air. I will continue to use her in the future if needed, and I strongly recommend her if you are looking for a place to live as well.Smart City, you have a great one! Give her a raise because she DESERVES IT!

  • Review 149 (2024-07-30 - Rating: 5)

    Rachel was exceptional in helping us find our home in Austin. Unfamiliar with the area, we relied heavily on her expertise, and she guided us to the perfect place. Her insights were invaluable, and her advice on evaluating potential properties was incredibly helpful. Thank you, Rachel!

  • Review 150 (2024-05-31 - Rating: 5)

    I was so pleased to have asked Smart City for their help finding an apartment.Rachel Pollock was always on top of things. She was super organized and responded quickly to all my inquiries. She helped me find a great place to live, which met all my expectations. I gave her the details of what I was looking for my next home, and she nailed it.I couldnt be more grateful with her.

  • Review 151 (2024-03-03 - Rating: 5)

    This was my first time using Smart City and I cant say enough good things about them. My locator, Samantha Holland was phenomenal and made a very stressful process stress free. She was very responsive to all my inquiries and attending every apartment tour with me. She took notes during the tours and asked questions I didnt even think of. She was extremely organized and exceeded all my expectations. Even after I signed the lease, she checked in on me and made sure I had everything I needed. I am so thankful for her and smart city! I will definitely be using them again.

  • Review 152 (2024-08-12 - Rating: 5)

    I cannot recommend Jacob and SmartCity highly enough! He was incredibly patient as I toured various places. He truly listened to my needs and preferences, and found me the perfect place. Their service was exceptional, thank you for everything!

  • Review 153 (2024-04-18 - Rating: 5)

    I absolutely love working with Smart City. Their staff is so kind and efficient I dont believe I wouldve found my perfect apartment if it werent for Theresa! Everything was perfect, from the responsiveness, area, sq feet and most importantly the prices! Such a well prepared and knowledgeable team! amazing experience and WILL be going back anytime I am looking to move within the ATX area!

  • Review 154 (2024-06-12 - Rating: 5)

    So happy a SmartCity ad came up on my Instagram awhile ago, their service is amazing and so helpful! I worked with Amanda Becker as my locator and she provided me with a beautiful list of recommendations, then referred me over to Christopher Geeker, who set up all of my utilities and WiFi for me! Amanda genuinely cared about my preferences and found me so many gorgeous apartments still within my price range. Both Christopher and Amanda were so helpful, patient, and personable! They’re responsive, genuine, and have taken so much stress off my move! Christopher got me the best deals and promos and provided me with multiple lists of movers, cleaners, etc. Once I gave him some general info about my move, he had everything set up within the hour! He was so personable and proactive. Couldn’t recommend them enough!

  • Review 155 (2024-06-29 - Rating: 5)

    I had a wonderful experience working with Joseph Maestas at Smart City! He took the time to truly understand my dream apartment goals and definitely delivered. I’m so excited for my move! He was professional, friendly, and displayed expert market knowledge. Will definitely reach out to him the next time I’m on the search for a new spot. Thanks Joey!

  • Review 156 (2024-04-30 - Rating: 5)

    My experience with Smart City Locating (Austin) was phenomenal. I was paired with Gina Elmore, who was a great resource through the apartment locating process. She communicated effectively, demonstrated professionalism, ensured that my requirements were met and that I was satisfied. Words can’t express how awesome of an interaction it was to work with her! I recommend using this company and highly recommend requesting Gina as your locator. I will be using them/her in the future.

  • Review 157 (2024-07-21 - Rating: 5)

    Huge shoutout to Ian Benjamin who helped us in looking for our apartment in Austin. He asked great questions which allowed him to recommend amazing options. He also went over and beyond by compiling the current specials for each property which definitely saved us a lot of time when it comes to research. Working with Ian was a huge time-saver especially since we need to find a new place in less than 2 weeks. šŸ™šŸ½ definitely recommend him if you’re moving to Austin! āœ…

  • Review 158 (2024-06-13 - Rating: 5)

    Ive been using smart city to find an apartment for a few years now and Kalie Souknary is the greatest apartment locator Ive ever experienced! From finding an affordable apartment close to UT when I was in grad school to finding a gorgeous apartment close to my new job, shes really gone above and beyond to find a home that works for me. I couldnt recommend her enough and I hope to keep working with her in the future!

  • Review 159 (2024-05-20 - Rating: 5)

    I’m very thankful for Smart City’s services, and all of the help from Jen. She truly made my moving process feel much less daunting - she has great communication and organization. She also met with me for a tour on a day that she originally had off, which I thought was super nice.

  • Review 160 (2024-08-08 - Rating: 5)

    I love smart city. My apartment locator was Hannah Ringley and she was amazing. She was very patient, kind and so much helpful to me. She was always looking for the best options for me.

  • Review 161 (2024-05-12 - Rating: 5)

    I couldnt be happier with my experience using Smart City Realty! My boyfriend and I worked with Theresa Filarowicz, who gave me outstanding service. Theresa listened to all of my qualms- she learned that I was very unhappy with the lackluster management of my previous rental and completely understood when I expressed that I wanted to be picky when searching for my next home. I also had a narrow window of time to find our new place and ideally needed to make a decision within one day of touring. After several hours of touring a list of properties of my choice, Theresa could tell that I wasnt in love with any of them. We were planning on reconvening in the evening to tour one last place, and in the time in between, she took it upon herself to research another option that she felt would meet my needs. It ended up being the one!!! The perfect price, location, size, and amenities! I went from dreading my move and feeling like I would have to downsize to being beyond excited for our next chapter!On top of that, Theresa is so responsive, communicative, and was a fantastic liaison between us and our landlord. I truly felt like I was well-cared for. If you are looking for a new home in the Austin Area, I highly recommend using Theresa and Smart City Realty!!!

  • Review 162 (2024-03-18 - Rating: 5)

    Amanda Becker was so helpful and proactive, and reached out to me ahead of my renewal date to get the process started (I had worked with Smart City before). She was very responsive and checked in through every step of the process and made finding the perfect apartment super easy. Absolutely would work with her again!

  • Review 163 (2024-05-16 - Rating: 5)

    Kalie has been amazing through the process of helping me relocate. The experience was like talking to a friend and Kalie was very understanding of my needs and. Budget. I was able to secure a unit stress free with her guidance and tailored list of available units that crossed off every item on my checklist. I would love to work with her again for my next move and recommend her to Anyone interested in using Smart City for finding their next place to call home.

  • Review 164 (2023-10-02 - Rating: 5)

    Smart City is a great company. I worked with Clayton on finding a apartment, and he was super nice a efficient. I work overnight shifts, and he was very accommodating to my schedule. This was also my first time renting an apartment, and Clayton was very helpful and kind to all my questions. Finding a apartment was so simple with no stress at all. Smart City even continues to go above and beyond, by helping me find and set up internet and electric services. I was helped by Becca, who was also very sweet and patient with my schedule. She gave really good explanations on different companies services, and made sure I was getting the best deals. I very highly recommend Smart City Apartment Locator for your next apartment search.

  • Review 165 (2024-04-01 - Rating: 5)

    Dahlia Harrison was amazing to work with - she was super enthusiastic and positive that we would find the right fit for my needs. She provided a range of options in price and location which were my top decision-making factors, all within 24 hours of meeting with me. She managed to schedule tours with all of the properties I was interested in during sequential time blocks to maximize on time saved. She was open and honest about her experience with the various complexes and was always available for questions. She is a super engaging and efficient locator. I highly recommend working with her!

  • Review 166 (2024-02-02 - Rating: 5)

    Smart City is a life saver. Amanda B. set up all the appointments for the Austin apartments I was interested in, making it an easy two days of searching! When she heard my feedback on certain units/buildings she pivoted and put other locations on the agenda to make sure i was seeing buildings that fit my needs and budget. Her kindness, attention to detail, and professionalism was truly next level. I would recommend to absolutely anyone. This took so much stress out of moving.

  • Review 167 (2024-05-28 - Rating: 5)

    I reached out to Smart City through Instagram and by the next day, an agent reached out to me. Kelsey Webb was super sweet and had a super positive attitude to help me find the perfect apartment. She was very informative and helpful with the locating process and gave me so much insight and I trusted her judgement on recommendations 100%Her constant quick communication helped us find an apartment in a timely manner and i am very appreciative of her help! 10/10 recommend Kelsey Webb!!

  • Review 168 (2024-08-06 - Rating: 5)

    Ian helped us find our dream home. He was so patient with our request and accommodating of our needs! Would recommend SmartCity to anyone moving, especially those new to Austin

  • Review 169 (2024-05-07 - Rating: 5)

    I was cautious to try Smart City again after my attempt with my last apartment search. My agent hadn’t listened to anything I asked for, sent me to an unsafe complex that was the opposite of what I asked for by myself, and then ghosted me. I found out he was no longer with the company weeks later.After seeing the reviews and their instagram posts I decided to give them another shot and I had the best experience. I worked with Chandler and he exceeded expectations and went above and beyond to make sure he understood what I wanted in an apartment and what is important to me. He made this process stress free, came with me to tour, and made sure to ask any questions I hadn’t thought of so I could make an informed decision. I would recommend smart city to my friends and if I want to move again, I will use smart city again (and hopefully Chandler again) in the future! But, since he hit it out of the park with the complex I have decided on, I don’t foresee myself wanting to move anytime soon.

  • Review 170 (2024-02-16 - Rating: 5)

    This is long overdue! Smart City is my go-to for apartment locating here in Austin. I have worked with Rachel Pollock since circa 2017. She is always helpful and plays an integral role in finding the perfect place for me and my changing needs throughout the years. Because of her excellent service, I have been able to live in great communities for multiple years at a time. She checks in regularly to ensure I am comfortable and happy where I am, and is eager to help find a new place should I ever need to. She goes above and beyond every time I work with her. I cannot thank her enough for all her help. Kudos to Smart City, but specifically to Rachel 😃.

  • Review 171 (2024-05-18 - Rating: 5)

    I have been working with Victoria for over a month and she has been incredible. She really knows her stuff and is really familiar with the area and the different complexes here in Austin. I really feel like she has gone above and beyond to help me find a place where I can feel at home and I love that I feel like I’m working with a friend instead of an agency rep. Couldn’t recommend her enough and in fact I have already sent her info to a relative who is moving here in a few months. Thanks for everything Victoria?

  • Review 172 (2024-06-02 - Rating: 5)

    My boyfriend and I used Smart City Apartments, Austin for our latest move and it has been wonderful! Special shout out to Dillon Heggie for his careful consideration, professionalism, and his dedication to making sure all our needs are met. His passion for helping his clients is evident in his thoroughness and thoughtfulness. Anybody who is working with Dillon doesnt just have great help, they have the best help.

  • Review 173 (2024-01-22 - Rating: 5)

    I had the opportunity to work with Cole while looking for a new place to stay and he did an amazing job. I was able to locate a new apartment that fit all of my requirements within 2 weeks due to his help. It was a completely stress free process, and Cole took care of basically everything for me outside of visiting the property. Smart City is now helping me move for free, and I have 0 worries ahead of my move. Cannot recommend their service enough, and Cole was an awesome dude to work with.

  • Review 174 (2024-04-16 - Rating: 5)

    In search of a new place, I teamed up with Smart City ATX several months before my move date. Danny Vidales did an amazing job at sending me apartments well ahead of my timeline so that I could get an idea of places I might have an interest in. He accommodated everything that I asked of him and more, a true professional and I highly recommend Danny for your relocation needs! Becca also reached out to me after I had been approved at my new place to assist with anything else I might need for moving (insurance, movers, etc). Smart city is the smartest way to begin the moving process, hands down!

  • Review 175 (2024-07-24 - Rating: 5)

    Moved from out of state - Phenomenal. Patience Hyde was awesome to work with. Her patience (pun fully intended) was so valuable. She took her time to answer all my questions regardless of how basic they were. She also was transparent and upfront to align my expectations with the reality of this rental market

  • Review 176 (2024-12-17 - Rating: 5)

    Jess helped me get situated and setup during my move from out of state. Would very much reccomend to anyone moving to Austin. Excellent customer service and respond time

  • Review 177 (2024-03-05 - Rating: 5)

    I had an amazing experience with Smart City Locating, a special thanks to Samantha Holland. She was with me from the start to the very end in ensuring that i found the perfect home for me. I highly recommend Samantha’s services, just show her what you’re interested in and your budget and I promise she will find the right piece to fit. She’s my forever apartment locator, even for my family and friends in the future. Thank you so so much Samantha, you made everything possible for me and I’ll never forget you! If I could give limitless stars, I would šŸ¤­ā¤ļø.

  • Review 178 (2024-05-04 - Rating: 5)

    My experience using SmartCity was wonderful! Special thanks to my locator Robert Mabile who did a fantastic job accommodating my needs and was super patient with the whole process. I was able to see multiple units within a few days as I travelled to Austin to view prospective apartments and Robert was more than happy to organize and give me multiple days to ensure I was happy with the process and get the apartment that I wanted to! Overall would highly recommend using them to make ensure you are within your budget, great friendly service and made to feel like your move matters to them!

  • Review 179 (2023-05-31 - Rating: 5)

    So I never really leave reviews, but Smart City is an incredible service. I worked with Jordan Williams on finding a new apartment and he was fantastic. Response time was great and you can tell they care about each of their customers. They take in to account all of your preferences for an apartment and get you a list of good options very quickly. They help with tour scheduling and even help with questions to ask each different apartment complex. I can’t say enough about Smart City and I would recommend anyone looking for an apartment to give it a try. And it’s free so that’s always a plus!

  • Review 180 (2024-10-14 - Rating: 5)

    Patience was wonderful and her name says it all! She answered all my questions, quick responses and well versed. I will be using her and Smart City again in the future!

  • Review 181 (2023-09-11 - Rating: 5)

    There is are so many positive things I could say about my experience with Smart City. Since moving to Austin, each move has always brought a ton of stress between insuring a new place checked off all the boxes and trying to find the right area. When it came time to move, I am so glad that I was able to connect with someone like Renee from Smart City! She took the time to really get to know all that I was looking for in a new apartment while keeping in mind a budget I might have and areas that I was interested in. She has now helped me find two apartments that my roommate and I have lived in and when the time comes, I know I can count on her in helping find the next. She has been truly amazing through the process and has been such a great help and I can not thank her enough!

  • Review 182 (2024-03-21 - Rating: 5)

    I will say the process of moving between states is quite daunting, however Smart City was suggested to me by a friend and thankfully Cole A. was able to assist me the entire way. Not only did he find me the absolute best apartment but Cole offered the knowledge and resources needed to assist in a stress free move. Truly grateful for it all. Would 100% recommend AND work with again.

  • Review 183 (2024-07-01 - Rating: 5)

    Joseph went above and beyond helping me find an apartment! He put together a great list, toured every single apartment with me, and was supportive and attentive every step of the way. A last minute apartment he managed to add to our touring list ended up being my fav. Can’t thank him enough for helping make my move to a new city a lot less stressful!

  • Review 184 (2024-07-22 - Rating: 5)

    I cannot say enough great things about Dahlia! She was so helpful, she broke down everything I did not understand about leasing every time I had a question. I will definitely be recommending her/ smart city to anyone moving.

  • Review 185 (2024-08-27 - Rating: 5)

    AndrƩs was so helpful in our apartment search; he responded quickly and accurately, and answered any and all questions we have had throughout the process. I highly recommend Smart City for help in apartment searching within your budget!

  • Review 186 (2024-03-19 - Rating: 5)

    Alyssa Harrison is seriously the best! She helped me find my first apartment which ended up being a great experience. Now three years later I went back to her and she helped me find another place. She was patient with me and alleviated some of the stress that comes with finding another apartment. I will forever be grateful to her.

  • Review 187 (2023-10-12 - Rating: 5)

    I had a great experience working with Amanda Becker! I’m moving cross country, so it was really helpful having someone do my apartment hunt for me. I sent her my price range and wants and she sent me a personalized list of apartments that fit my needs. She even sent me videos of the neighborhoods surrounding the different apartments that she toured for me. She was very responsive and gave me her honest opinion of each property that she toured for me. I will definitely be using Amanda for all future moves :)

  • Review 188 (2024-03-10 - Rating: 5)

    I worked with Amanda Becker who was absolutely fantastic. I’m moving back to the US from abroad and only had few days to find an apartment. Amanda helped organize around 10 tours in 2 days and was indispensable. Her knowledge of Austin was super helpful and she had relationships with all of the places we saw which made the whole process of touring and deciding on apartment so much easier. I can’t believe I almost tried to do this process by myself, I couldn’t have done it without her!

  • Review 189 (2024-09-27 - Rating: 5)

    Amazing service. Peyton helped me find so many apartments that were to my liking and he was so patient with me. I couldn’t imagine doing all this on my own. I’ll be reaching out to Peyton again on my next move!

  • Review 190 (2023-11-26 - Rating: 5)

    My experience with Smart City has been five stars so far! Amanda Becker has gone over the top every step of the way to help me find an apartment in Austin. She is responsive and kind, listening to my evolving needs and understanding that this is a process for me. She’s been just a text message away, but also sensitive to my need for space. Thank you, Amanda! Now that I’ve found my apartment, the rest of the team steps in to help get me settled. I anticipate another positive experience with them.

  • Review 191 (2024-04-02 - Rating: 5)

    Chloe Pak is an amazing apartment finder. She’s super caring and attentive to our needs. She made sure that my partner an and I were in a group chat with her so that we were both up to date during the process. She gave us extra tips that we did not ask for which were super helpful and she was able to ask all of our questions. I would definitely use her services again!

  • Review 192 (2024-08-26 - Rating: 5)

    Kami went above and beyond for me. I was very picky about my choices and honest with her. She did everything to ensure I would find the right apartment. You will definitely find an apartment with Smart City. Thank you Kami

  • Review 193 (2024-04-12 - Rating: 5)

    High quality, personable, and rapid recommendations! Sent and email and within hours I had a phone call with an agent and within 10 minutes of our conversation I had several personalized recommendations. I am a PA and I really did not have time to apartment hunt before my move in 8 weeks. This was the best experience Ive had leasing an apartment so far! And to top it all off, its completely FREE! Best value for service ever! Highly recommend!!

  • Review 194 (2024-06-12 - Rating: 5)

    I used Smart Citys services once in 2021 and again in 2024. Both times, I have been able to find great apartments while taking advantage of the best deals. My realtor, Kenzi, matched me with a list of locations within my budget without the stress of searching on my own. I highly recommend Smart City, thanks for all that you do!

  • Review 195 (2024-08-30 - Rating: 5)

    Best decision I made was to use Smart City to help with my move to Austin. Kenzi Sweeney was amazing and so helpful. I highly recommend this especially when you have to relocate in a short amount of time.

  • Review 196 (2024-12-29 - Rating: 5)

    5 stars for Kelsey Webb! She found me an apartment under budget that met all of my must haves AND all of my nice to haves.

  • Review 197 (2024-07-05 - Rating: 5)

    I am so impressed with Smart City! I worked with Clayton Jelinek on my search and he was fantastic. Once I submitted my request on their site, I received a text from Clayton soon after asking a few questions about what I was looking for. Then he gave me a call the next day to discuss more. He took the time to ask several questions to understand what exactly I was looking for. He then found me several potential options within the following day and emailed those over to me. They all were exactly what I was looking for! Then he did more research with the communities and asked them questions I had about their amenities and certain features. He left me notes on all the properties too. He was so enthusiastic and helpful the whole way through. He was thorough and detailed and really understood what I was looking for. At one point, we had to go back to the drawing board since I was looking for properties in a particular area with some very specific must haves and Clayton again found some options for me. I really appreciated his patience and communication with me. This really felt like white glove service. I would 100% recommend this service if you are looking for a new apartment in the ATX area.

  • Review 198 (2024-06-23 - Rating: 5)

    Working with Joseph has been an absolute pleasure, his dedication to finding the perfect home for me went above and beyond my expectations. He took the time to understand my needs and preferences, ensuring that each property he presented was carefully curated to match my criteria. Joseph was always available to answer questions and address any concerns promptly, which made me feel confident and supported throughout the entire journey. I cannot thank him enough for helping me find a place I absolutely love!

  • Review 199 (2024-02-29 - Rating: 5)

    I moved from San Diego to Austin and coming to a new city, you don’t know what areas to look for apartments that have what you’re looking for. I worked with SmartCity because a friend recommended them. They did not disappoint, not only were they super nice but helped me with stuff I didn’t even think of. They helped me find the perfect place and made the search effortless. Big shout out to Rachael Pollock she was so patient and so helpful. She technically found the perfect place and worked within my budget and my wants. Super recommended and can’t stop speaking highly of this company. If you’re second guessing it thinking there’s a catch, don’t! They really are there to help you through it all.