Reserve at Lake Jackson
Located in Houston, Texas
Address: 202 FM 2004, Lake Jackson, TX 77566, United States
Phone: +1 979-300-7095
Rating: 3.8
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
-
Review 1 (2023-05-27 - Rating: 5)
My son just moved in here this summer. Its brand new. It has a really nice pool, workout room, ping-pong table and several other amenities. The apartments are really nice and spacious with plenty of storage space. -
Review 2 (2024-08-15 - Rating: 5)
Between the excellent staff and atmosphere, the move to the Reserve at Lake Jackson has been pleasant and smooth. Quiet environment with fun amenities for everyone to enjoy. Excited to call this place my new home! -
Review 3 (2024-08-24 - Rating: 5)
Very nice looking apartments my leasing agent Allura was very knowledgeable and had an answer to every question made the leasing process very painless and simple. Was very impressed and pleased with there services unlike other apartments complexes around the area. -
Review 4 (2023-10-16 - Rating: 5)
We called to get pricing and they were so prompt to get us in to tour. We absolutely fell in love with the property and had one of the best experiences during a tour. Emily took the time to show us both models and also give us information as far as amenities. If we didn’t have to move, due to work, we would have definitely leased here, no questions asked. I would highly recommend to anyone looking in the area. The best upgrades in town and for the right price! -
Review 5 (2023-07-02 - Rating: 5)
I have recently decided to downsize to an apartment due to personal reasons. The staff here at the reserve was very helpful with finding the right apartment for me. The grounds are always very well maintained and looks beautiful. I had an issue with my ac and notified the office and was pretty surprised they had someone over with in a few hours. I would definitely recommend this place to my friends and family! -
Review 6 (2023-10-19 - Rating: 4)
I recently moved from a two bedroom to a one bedroom apartment to save money. The staff has been more than professional and polite, but I am still being billed for $269.00 for the transfer process in addition to the $350 I was already charged. After a review they agreed to lower the balance to $119.25. Please be clear that I enjoy living at the Reserve and appreciate the onsite staff. Allura is absolutely a joy to work with!!!!! -
Review 7 (2023-03-22 - Rating: 5)
I have been at The Reserve for a little over a year now. I never leave reviews but this one is necessary. I have called/texted/freaked out/ more than once or twice during my lease because, anxiety. I have always been met with a calm and helpful tone from the office. They have never made me feel crazy, or like I was an inconvenience to their day. They always have a solution, and I’ve never been judged or criticized by them. The office staff alone is my reason for staying!! The people, staff and residents who have been here for a long time have formed a little community that is so welcoming. -
Review 8 (2023-10-16 - Rating: 5)
I’ve been staying at the reserve for a few months now. The vibe is always so peaceful around here. If I ever have any questions the assistant manager Emily is very helpful. The whole staff is always courteous. Definitely would recommend an apartment here. -
Review 9 (2024-05-03 - Rating: 5)
It was a pleasure meeting Allura!! She was very informative and provided positive answers to all my questions!If we decide to make the leap to Lake Jackson, she would be a top reason for our decision!! -
Review 10 (2023-07-01 - Rating: 5)
The NEW management is amazing, not sure why the old managers or workers (Stephanie and Abby) are being petty and having their people leave bad reviews for this place. LOVE Emily and Cole, the sweetest most helpful people, definitely the place to live! -
Review 11 (2023-10-18 - Rating: 5)
Recommend this place! Nice apartment complex. The staff is very friendly. Emily was helpful from the beginning and continues to make sure we have a great experience living here! -
Review 12 (2023-04-27 - Rating: 5)
Best apartments in Brazoria County! The ladies in the office are super helpful and professional. Maintenance did an amazing job getting my apartment ready, everything was perfect! Already loving it here. Highly recommend! -
Review 13 (2023-10-17 - Rating: 5)
We had such a great experience with our recent move. Emily greeted us and made us felt welcomed. She was very helpful and attentive. Highly recommended the move -
Review 14 (2023-10-16 - Rating: 5)
Emily is literally THE BEST! She made our experience nothing short of amazing! I appreciate her being so patient with my son as well! She kept him entertained the whole time! -
Review 15 (2023-10-16 - Rating: 5)
Definitely recommend!! Staff is always very friendly and going the extra mile. Emily has always been the one to attend us and shes always doing an amazing job taking care of all our needs. -
Review 16 (2021-11-12 - Rating: 5)
Toured for a friend! Beautiful place and friendly staff! (Had toured a coupe of others in the area and was turned off simply by entering the office.) The pool looked like a resort, the grounds were very well manicured. (This is a hot button for me) I am not familiar with the area, but felt the location was prime with quite a bit of shopping and eateries nearby. Based on my tour and a recommendation from a current resident while touring, I would definitely recommend! -
Review 17 (2022-12-30 - Rating: 5)
I have been a resident at Reserve at Lake Jackson for one year, and have enjoyed living here immensely. The professional, friendly staff go above and beyond to accommodate the residents. Maintenance requests, which are rare, are handled quickly and efficiently. I highly recommend this beautiful, clean property!!! -
Review 18 (2021-06-11 - Rating: 5)
This property is beautiful inside and out! So many amenities throughout! I swore I would never live in an apartment again, but this property has made the transition super easy. Jennifer and Yadira have been so helpful with everything. They are super friendly! I am so grateful we chose The Reserve Apartments! -
Review 19 (2022-01-10 - Rating: 5)
I fell in love with this place quickly. I have just been here for a few days but have used every appliance and they are top notch. I was concerned about what I thought might be minimal storage but the unit proved me wrong. I’ve been pleased with the staff, very kind, helpful, and considering the recent holidays, the staff has done a great job of making anything I needed happen. Thanks to the Melissa’s. -
Review 20 (2021-06-03 - Rating: 5)
Cannot say enough great things about these apartments & staff! They have been very helpful, kind, caring and truly great people! I have felt at home since we decided to live here! Thank you Jennifer for all that you have done in making our transition easy! Would definitely recommend these apartments! -
Review 21 (2023-05-25 - Rating: 5)
Gorgeous modern tranquil facility!!!! Abby and the rest of her staff were AMAZING, So attentive and helpful. Has to be one of the most beautifully well maintained apartment complexes here in Lake Jackson TX -
Review 22 (2021-08-30 - Rating: 4)
We moved here from out of town and toured quite a few apartment complexes. We enjoyed living in these apartments over a 6 month period and found the apartments to be very nice. Everything we ever needed was taken care of. I would recommend these apartments to other people. The only reason we moved out is because we bought a house. -
Review 23 (2023-10-21 - Rating: 5)
Liked the property. Is still like new and has lots of space. The employees Cole, Emily, and Allura were great. Decided to take a job elsewhere but would’ve chose this place. -
Review 24 (2024-10-04 - Rating: 4)
Sadly the place has been allowed to rundown. I think the complex is too large for a 3 person staff to handle. -
Review 25 (2023-01-24 - Rating: 4)
Me and my family have been living here for about a year already… We love it here! The staff in the office is super nice! Looking forward for another year! ALSO LOVE THE GYM! -
Review 26 (2022-01-18 - Rating: 5)
Melissa and Hailey are the best! They made our move easy and accommodated all our requests! The property is spectacular and we have nice neighbors. You will not be disappointed in calling this place home! -
Review 27 (2022-08-18 - Rating: 5)
The incredible curb appeal will draw you in for a tour but the office staff at Reserve will be the reason you stay. I recently toured the property and was so impressed that I submitted my application onsite, that day. -
Review 28 (2021-09-03 - Rating: 5)
Beautiful apartments! Love the wooded area around it and the finished are gorgeous. Office staff is friendly and professional. Highly recommend Reserve at Lake Jackson. -
Review 29 (2023-10-17 - Rating: 5)
Beautiful Property! Emily has been amazing in helping out with whatever questions needed. Definitely recommend! -
Review 30 (2021-11-12 - Rating: 5)
Such a beautiful property, cant wait to move in to our new apartment. Thank you Melissa for all the help. Im going to bring you my famous vanilla cookies. -
Review 31 (2021-11-12 - Rating: 5)
The new office staff is super friendly and helpful!Spacious apartments with beautiful attention to detail on the finishes and amenities! -
Review 32 (2021-03-02 - Rating: 5)
This community has a some great amenities. The hot tub and the new Ping Pong table are incredible. Well worth my time to tour! -
Review 33 (2022-08-16 - Rating: 5)
I just want to thank Stephanie for always taking initiative in making sure residents like myself are happy at the end of the day and having a great experience when finding the perfect apt to live in. -
Review 34 (2023-03-17 - Rating: 5)
5 stars all the way,very nice apartments, supper nice staff and great pool with awesome maintenance services .highly recommended! -
Review 35 (2023-10-07 - Rating: 5)
Super friendly staff especially Allura. Had all the answers and the show rooms were really nice -
Review 36 (2023-10-07 - Rating: 5)
Super clean place. You need to talk to Allura, she was amazing and very friendly -
Review 37 (2023-01-30 - Rating: 5)
Very friendly helpful staff . nicely maintained and quiet complex . would definitely recommend to anyone moving to the area . -
Review 38 (2021-08-20 - Rating: 5)
Great location for commute to work! The office team is friendly and responsive. 5 stars all the way! -
Review 39 (2024-07-10 - Rating: 5)
Everyone is friendly and nice, and its pretty and quiet -
Review 40 (2024-06-28 - Rating: 5)
The place is very nice. Allura was great and helpful. -
Review 41 (2023-01-24 - Rating: 4)
So far it’s been a good year staying here , looking forward for another year being here. Very understandable and helpful staff. -
Review 42 (2023-10-17 - Rating: 5)
The complex is really great and Emily was helpful. The staff was friendly too. -
Review 43 (2023-03-23 - Rating: 5)
The property management team is excellent. Very clean very quiet. Nice community. -
Review 44 (2023-10-07 - Rating: 5)
Great communication and warm smiling face from Allura! -
Review 45 (2023-02-03 - Rating: 5)
Adorable community! Love my courtyard view in the mornings. :) -
Review 46 (2021-11-15 - Rating: 5)
Beautiful property , great new staff !!!! love the location and how quiet it is around the property -
Review 47 (2023-10-21 - Rating: 5)
Toured with Allura, beautiful place, clean pool. -
Review 48 (2023-07-04 - Rating: 5)
Pretty property and Emily is always so helpful!! -
Review 49 (2022-10-14 - Rating: 5)
Love the fact that I can call and theres somebody to always help me with my questions. -
Review 50 (2021-11-12 - Rating: 5)
Beautiful, quiet community! Great location, too. -
Review 51 (2023-09-12 - Rating: 5)
Amazing community with professional and knowledgeable staff. -
Review 52 (2023-09-12 - Rating: 5)
Outstanding team and beautiful property. -
Review 53 (2023-01-18 - Rating: 5)
Very nice hotel in the hospitality is nice as well -
Review 54 (2021-11-12 - Rating: 5)
Beautiful community! Friendly Staff! -
Review 55 (2022-10-03 - Rating: 5)
The staff are so hopefull. -
Review 56 (2023-05-02 - Rating: 4)
Nice place