Cottages at Bedford Apartments

Located in Houston, Texas

Address: 2000 Park Pl Blvd, Bedford, TX 76021, United States

Phone: +1 817-859-6398

Rating: 3.7

Services

Online appointments
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Pets welcome

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-11-22 - Rating: 5)
I moved into Cottages at Bedford in September of 24 and couldnt be happier with my experience thus far. The staff is incredibly friendly and have been very helpful. I highly recommend the Cottages at Bedford to anyone looking for a great place to live!

Review 2 (2024-11-08 - Rating: 5)
I’ve been at the cottages for some time now, and have been so happy with the property! Jinnene goes above and beyond to help with all your needs!! The office staff and maintenance both do so well it makes living here a breeze!

Review 3 (2024-06-10 - Rating: 5)
This is a second review for this property, call it an update after more experience with the management and overall impression of the complex.Management, Kiki specifically, has always been absolutely amazing to work with regardless of the question or concern. She takes all questions seriously and does her best to accommodate. Ive been blessed to have very few maintenance needs however anytime I have they have been handled swiftly and respectfully. Kudos to this smaller property nestled in the middle of larger properties.

Review 4 (2024-06-18 - Rating: 5)
Taking in consideration the location ( between Dallas and Fort Worth) and next to the DFW International Airport, the prices are excellent and the administration takes good care of the facilities upgrading and maintaining them everyday. Modern Gym and swimming pool that is the envy of the 3 apartment complexes around. Last 6 months they added an illuminated walking bridge over the creek, new access to the swimming pool, heaters to all laundry room to prevent pipes freezing and digital/remote access and thermostatic settings on all the apartments. I was planning to leave before the new administration arrived but got no reason to now.

Review 5 (2023-10-10 - Rating: 5)
I recently moved in to Cottages at Bedford in July of 2023. Youre greeted with great customer service, and it didnt stop at signing the lease like some apartments do. Susan has been extremely helpful and wonderful to work with. The 1 bed 1 bath unit I have is updated and spacious (great for a couple). Maintenance has had to come out, but when they do they resolve the issue quickly. I havent had to wait too long either, so thats a huge plus. Cleanliness means a lot to me, and I havent seen any issues with that here. Of course not every apartment is perfect, but if youre looking for a quiet community that respects each other this is the place to be!

Review 6 (2023-10-14 - Rating: 5)
Just moved in Yesterday and the entire staff was incredibly nice. Josh, our maintenance guy helped us with any issues immediately once we checked our apartment. Susan and Kiki are really respectful and nice. They made sure to inform us on everything we needed to know and help us in any way. Overall, I love the place and I am happy to live here.

Review 7 (2023-11-30 - Rating: 4)
Josh the maintenance guy was awesome!! He was very friendly and made it easy for me to talk to him. He took time to explain to me everything that he was fixing in my apartment and also made me feel more comfortable knowing he is always there if I had any other questions or concerns.

Review 8 (2023-08-07 - Rating: 5)
I have lived here since April. The maintenance staff are great people. Anytime I have had an issue they are there to assist in minutes. Today Josh helped me with my a/c. It has been so hot and I keep my thermostat at 76. Today I noticed it had not shut off and was getting a little warmer. The thermostat read 82. I shut the a/c off and called the office immediately. Susan answered and listened to my concerns and assured that she would get someone to look at it right away. Within minutes Josh was at my door. It took him about 10 minutes to diagnose the problem, fix it, and top my a/c off with Freon. Josh was very friendly and very helpful. It is great to live in a place where I know if I have a maintenance issue somebody like Josh is there to help. Thank you so much Josh. I really appreciate it.

Review 9 (2023-12-06 - Rating: 5)
Ok, let me first say living in apartments, you know youre going to deal with some issues sometimes. Its, whats done when you tell the office, that matters. Susan and Josh are 5 star employees! If you have a problem Susans there to help. Shes amazing! If its a maintenance issue Josh is awesome! He responds quickly and knows what hes doing. He fixes it quickly and correctly! You couldnt ask for two more knowledgeable people in their fields!

Review 10 (2023-12-07 - Rating: 4)
When I first moved here it was a great place to live which was in June 2021. Since that time the quality has deteriorated. Management has changed too many times and each new one is not as good at the job as the prior one. The best maintenance workers that have been there is Chase and currently Joshua. They seem to not keep the good workers for whatever reason. I have been asking for a first floor apartment for more than a year now but cant seem to get one. I wish that all could be as it was.

Review 11 (2023-06-11 - Rating: 5)
Ive been here for 6 years now, There is definitely something going on here.. I can see major changes here recently that have made me reconsider moving. They have new management and new maintenance and I feel like this place is improved in every way. Its very peaceful place here with a great staff every single one of them is super nice and professional. Before when I needed something from the office it was like always a terrible experience. And now I I can always talk to someone and feel like theyre taking care of me. This place is definitely moving in the right direction. Thats for sure

Review 12 (2023-11-28 - Rating: 5)
I have had to go into the office a couple of times over the last few weeks or so since I purchased a new vehicle. Susan is always so nice and helpful. She explained to me that I would need a parking sticker with my paper plate number on it and issued it to me immediately. She then told me to come back once I got my permanent plates so that she could update my parking sticker for me. It was so simple and easy.I noticed the both times that I was there, that Susan was alone. I asked where her help was because she was having to juggle so many different jobs at once and she did it like a pro. She was answering the phone and directing office traffic and taking care of me all at once. She was very professional and just as sweet as she always is.I can imagine that wearing all of those hats can be overwhelming and stressful, but she is handling it well. WAY TO GO, SUSAN! You are a rockstar!

Review 13 (2024-01-07 - Rating: 5)
5 stars for Josh!We had a random power outage (the main breaker flipped, which was inaccesible to us). Oncore advised u to call emergency maintenance. Although we had to leave a voicemail, we received a callback in less than 2 minutes. After speaking on the phone, it took Josh less than 15 minutes to show up and resolve the issue! Another issue he resolved was our outside air conditioner running non-stop. When he noticed this, Josh went ahead and turned it off saving us more than $100 monthly! His attention to the property is impeccable. He is so wonderful and shows that he truly cares about the tenets.

Review 14 (2023-07-03 - Rating: 4)
The maintenance crew here is amazing. As soon as you put in a work order, they come attend to your service request within the next day if not the same day. Josh, the new lead maintenance person is literally the most help helpful person I’ve come across here. No matter how busy he is, he will get your work done! He is awesome!

Review 15 (2023-11-02 - Rating: 5)
Josh is an astonishing maintenance technician, he is knowledgeable and talented and very polite. He has good communication skills and very informative. He is able to determine what is wrong and get it fixed in no time. Suzy and Ariel are amazing people and are very helpful.

Review 16 (2024-03-05 - Rating: 5)
Kiki was the best! She went above and beyond to help me get a new home. We had to wait several days for my previous apt. To respond with the needed information. Kiki continued to call, email and request information until she received it. When she told me l was approved l was so happy that l cried. When l went to see the apartment l was so happy l cried again. Kiki was so helpful and went above and beyond to help me. I am so grateful for her. Shes the best! U will live here forever!

Review 17 (2023-08-09 - Rating: 5)
I wanted to make post about how amazing the maintenance guys are here! I just had a hot waterline bust this morning at 2am. I called the emergency maintenance line as soon as I noticed my carpets were wet (about 2:30am) and Josh the Lead Maintenance Guy came over as soon as he was able which was 15 mins after I made the call. By 3am he identified the problem, fixed it, and got me a carpet dryer for my room. If he hadnt showed up when he did I would have had a flooded room instead of some moist carpets! I appreciate how dedicated he is to make a house call at 3am!

Review 18 (2023-11-30 - Rating: 5)
Every single time I had an issue in the apartment maintenance is really quick to fix it and Josh is really friendly and take the time to make sure everything is alright and working and even and even give me tips in case in ever happens again and always let me know that he is always available to help.

Review 19 (2023-09-27 - Rating: 4)
I too give most of stars for the maintenance tech named Josh. He already knows we appreciate him but if yall can give him some free meals and some bonuses for the good hustle work he is doing in these ancient apartments thatd be great. And try to hire someone else by examining character along with experience to try to have less turn over. Otherwise management office can always do better with communicating things to residents. Also love the storage space and the pricing we started out with for 2bed2bath.

Review 20 (2020-09-29 - Rating: 4)
I have been living here for 4 years now. I like how quite the apartment is and how the upgrades are coming along. There is always plus and minuses with living in any apartment, so here is my review.I will say they have changed managers a few times and owners of the property. So things are working on improving. If you are looking for a kid friendly apartment, this is not it. There is no play ground here nor anywhere for them to play. No laundry mat on site at all, they put a workout room instead in during the office renovations.The upgrades are nice but are done completely on a budget an depending on which contractor is doing them depends on how good its done. I just moved into an upgraded unit and still find things wrong with it. Outdated fixtures etc through out the unit. They are working to fix the list I gave them.The laundry (cause your washer dryer is outside on most units) storage area is not insulated and not updated in any fashion so it gets very hot in there and smells at times like a wet moldy basement. If you want to update it youre on your own, wish they would update it when doing the apartment.The porch was painted at one point but is fading. The door numbers are very hard to see front the street/parking lot. They just fixed the outside lights on the buildings cause at night it was super dark and a safety risk.I do think there needs to be a larger trash cans as they are always full and people cant seem to put things in it, so it sits on the ground around it. I think they should also have the air ducts cleaned between moves and the vents.There is several places to walk your dogs and bags provided at times.Maintenance is pretty good about fixing things right away and are polite about your apartment, such as making sure they dont bring mud in etc. No notice is left when they have completed a work order other than the email saying it was done from the apartment website portal.I will say that the office staff is pretty bad on calling back when they said they would. I know things get busy at times. I had to stay on top of them about my move and also reach out to the corporate office about attitudes, but they are improving slowly. I do see changes of staff coming soon or hope so at least.Do I think the new owner cares about his investment and came to see how it is first hand? No I dont I think this is trying to be fixed by a new corporate. Not sure if I will renew my lease yet, all to be seen for the upcoming year.

Review 21 (2023-10-18 - Rating: 5)
Big shout out to our maintenance team!! Our apt’s food disposal was completely down and starting cost leaking to the floor. Josh and his teammate are able respond asap, order a brand new one and install within 2 days. Thanks a lot!!

Review 22 (2023-08-08 - Rating: 5)
Kiki, Susan, and Josh have been fantastic. Kiki and Susan in the office have been patient with my needs and were very helpful when I was trying to decide if this was going to be my future home. Josh since my arrival has provided friendly, timely, and thorough service. So far, it has been night and day compared to my last complex and I am very pleased.

Review 23 (2023-08-03 - Rating: 5)
I have been a resident since 2017 and Kiki & Susan are by far the best office staff we have ever had. I am very happy to continue residing here, we are seeing good changes throughtout the community. I will continue to renew my lease here!

Review 24 (2023-11-07 - Rating: 5)
Good appartments for a good value. Shop around DFW for appartment prices, this place will be among the best priced for what you get. Maybe not the biggest units, but a good value. I lived here 3.5 years, since June of 2020. New staff and Maintenance as of about mid year 2023, very good people to work with. Maintenance staff has always been fast but since the new management, they are even better and just nice guys in my experience. Would recommend

Review 25 (2020-08-31 - Rating: 5)
I would just like to say this is the best apartment complex I have ever lived at. I have been to so many places where the office staff is very rude but here I have had the pleasure of working with Brittany and Veronica and they make sure you are well taken care of. The application process was superrrr easy. The apartments are very nice especially for the price you get them at. Any issues I’ve ever had have been fixed in a timely manner. I’m so glad I chose to live here and highly recommend this property.

Review 26 (2023-12-06 - Rating: 5)
I just want to say I am happy to see Kiki is back at the office. I love speaking with her . She is very helpful and have a positive attitude wanting to always find a solution. Glad to see you back

Review 27 (2023-08-03 - Rating: 5)
I moved in back in April and I have no complaints. Office staff is always very professional and the maintenance staff is always very efficient on getting the service requests done. Visitor parking is always helpful and i like how we have plenty of spaces for our visitors

Review 28 (2018-02-01 - Rating: 5)
Lived there for a couple of years until Sept. 16, never had a problem. The staff was absolutely fantastic. Unfortunately, I had a medical emergency come up, which ultimately caused me to get evicted, but the office staff did everything they could to help me avoid it and wished me luck when I turned in the keys. They were just good people. The grounds are very well kept and clean. Maintenance was good at the time. Not the biggest, nor fanciest apartments. Dont know how it is now, but I needed to give my two cents on this location.

Review 29 (2023-10-13 - Rating: 5)
The maintenance guy JOSH is awesome! He’s super helpful and knowledgeable. The apartment grounds are always very clean and he responds quickly to service requests!

Review 30 (2020-05-09 - Rating: 5)
These apartments were very well put together!! The management was nice and shared hospitality with their smiles and welcoming nature. I am on the hunt for a smaller apartment and I believe the manager showed me an apartment she was extremely nice and showed me all the amenities and the apartment she showed me was extremely nice!! The layout was spacious and the environment was quiet and peaceful! I will definitely returning soon

Review 31 (2022-06-17 - Rating: 5)
I had an awesome experience with leasing agent Brittany here, she answered all my questions, and made me feel very welcomed. She was very professional during my visit. I would recommend these apartments to anyone looking for an great environment, and a 5 star experience .

Review 32 (2023-12-18 - Rating: 5)
Josh, is the man! Quick at service and sweet guy I ever met. Cottage apartments, you got a good guy taking care of things for you…. Keep the good spirit up. 👍

Review 33 (2021-01-13 - Rating: 5)
With me being a first time leader, I appreciate the efficiency and professionalism of both Veronica and Brittany. They provide such great energy to the property. Very lucky to be leasing through them! Thank you so much. Will definitely be leasing again next year 😊.

Review 34 (2023-10-13 - Rating: 5)
Had to have some maintenance work done. Josh came the following day and got all 6 problems addressed that day. Josh was very friendly, kind and worked in a timely manner.

Review 35 (2020-09-11 - Rating: 5)
I visited this property today, and was quite impressed with the friendly, courteous welcome I received. The Community Director, Ms Cortez was the epitome of professionalism. Her assistance today was invaluable to me and my work. Im sure this level of service transends to incoming tenants and current tenancy. I would have no hesitation in recommending THE COTTAGES as a great place to live!!

Review 36 (2023-11-30 - Rating: 5)
Ive been living here for 5 years and I have to say the maintenance guy Josh is the best weve had here! Hes kind and I can tell he loves what he does!

Review 37 (2022-08-11 - Rating: 5)
As I drive in the property, The property was nice and clean. I walked in the office and the manager Kiki met me at the door. As she took me on the tour she answered all my questions. Will definitely be coming back and putting an application to be a future resident.

Review 38 (2021-11-15 - Rating: 5)
These apartments are amazing! The neighborhood is very quiet along with respectful people that live here too! These apartments are great, big, and good for your buck! They are close to everything you could ever need here. Looking for the closest Walmart? There’s literally a neighborhood Walmart 3 minutes down the road! Wanna go to the mall? There’s the North East Mall literally 3.5 miles from here! The staff has been very helpful especially Veronica! She made sure I was taken care of especially my apartment!

Review 39 (2022-08-11 - Rating: 5)
The company did a good job with the updates now my apartment looks really nice and we are in a good location. I Love my apartment. Definitely staying a few more years here.

Review 40 (2023-06-09 - Rating: 5)
Absolutely love this place with the new management team! The maintenance staff is always awesome and kiki and susan are so friendly! I mean this place and its maintenance have completely turned things around and its so much better!! Makes a huge difference with having them around!!!

Review 41 (2022-08-11 - Rating: 5)
I would like to give Kiki 5 stars 👏🏽👏🏽👏🏽 She is awsome. She is very professional and knowledgeable at her job .! She was never rude always took her time to explain any questions I had . You can tell she enjoys and take pride in her job ! Just an outstanding person Thank you ☺️

Review 42 (2020-04-23 - Rating: 4)
I normally dont leave reviews, but from what I have read some reviews are misleading, they are telling the full truth.This place same as other places faces some challenges, but the management is always at hand to assist. The maintenance team is working tirelessly to sort out maintenance challenges, and the most they take to respond is either within a day or 2.These issues of saying they took longer will be a bit exaggerated, based on my 8 months experience

Review 43 (2024-05-16 - Rating: 5)
Kiki was so incredibly helpful and was able to answer all my questions she is so nice and super friendly the apartments are really nice and clean

Review 44 (2022-08-11 - Rating: 5)
Love the gym. Super convenient that’s 24/7. Property has a Beautiful small pool and is always clean. The management is doing a great job.

Review 45 (2023-06-02 - Rating: 4)
Ever since the new management team got here, this placed has gotten a lot better... And this new maintenance squad is beyond awesome. I see a huge difference here in the past few months..

Review 46 (2020-05-13 - Rating: 5)
The new management staff are very helpful and are Making the necessary changes to make this a great place to live.Ive enjoyed living here for the last 4 years and had very minimal issues. Would recommend living here if your looking for a affordable place with great location.

Review 47 (2020-06-02 - Rating: 5)
I have lived in many many apartments in my lifetime and none are as accommodating as the Cottages at Bedford. During this pandemic it hasn’t been easy, especially financially but the office has done nothing but work with me and allowed me to make ends meet during this difficult time. I haven’t been threatened with evictions nor harassed with phone calls. Just took a little communication and they were very willing to help me. Thank you guys! 😊

Review 48 (2021-09-02 - Rating: 5)
I have lived at Cottages at Bedford for almost 5 years, I have never stayed anywhere this long before. The residence is quiet and safe, my neighbors are friendly and polite, and the office and maintenance staff are helpful and warm.

Review 49 (2024-08-03 - Rating: 5)
I have nothing to say, nothing to comment, its 10 out of 10. In all categories and in all services, come in large numbers, you will not be disappointed🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰

Review 50 (2023-05-31 - Rating: 5)
I’ve lived here a while and the new management is wonderful and the maintenance man Josh, is THE BEST EVER!!!. Always very nice and works quick and efficient.

Review 51 (2024-11-21 - Rating: 5)
Jinnene was very helpful, welcoming, and informative!

Review 52 (2023-06-07 - Rating: 5)
The new management is great and the maintenance guys are on top of their game, especially Josh hes been nothing but friendly and knowledgeable.

Review 53 (2024-05-29 - Rating: 5)
Very quiet and clean neighborhood. Near lots of shopping and restaurants near by. The office staff is always happy to help.

Review 54 (2023-10-27 - Rating: 5)
I was having an issue with my a/c. Josh came out within the hour and fixed it . Everything is nice and cool again . He’s always there to help when needed .

Review 55 (2020-05-19 - Rating: 5)
I’ve rented for several years now and I have never had such great customer service like I had with Veronica Cortez and her assistant Brittany! They are both are super friendly and helpful. 100% recommend cottages at Bedford!

Review 56 (2020-06-12 - Rating: 5)
I love love this apartment.It is quiet and peacefulPrice is affordable..my apartment as brand new appliances.Veronica and Brittany are so good and thanks for excellent customer service.

Review 57 (2023-08-06 - Rating: 5)
What a great place to live.From the great office personnel to the wonderful maintenance crew. I felt like I was truly at home.Thanks.

Review 58 (2020-05-20 - Rating: 5)
I’ve had a great experience, the apartment complex was perfect for my accommodation! The management and staff are very helpful, professional & always available to exceed their customers needs at any time.

Review 59 (2023-09-07 - Rating: 5)
Can’t only say how much My guy Josh with maintenance is “awesome” all always on time and gets Tha job done wanna say thank you!

Review 60 (2021-01-29 - Rating: 5)
The office staff is so nice they always stay on top of things. Miss Britney Hawkins always fair and make sure everything working well for the residents. They are the BEST🤩

Review 61 (2018-01-03 - Rating: 5)
For this to be an older complex- I think the new owners are doing a hell of a job! The remodeling they have done on the inside is very nice. Feels very comfortable. Great community and you cant beat this location.

Review 62 (2020-09-29 - Rating: 5)
Very friendly staff. Lovely property in Bedford with easy access to highway and surrounding cities. Definitely recommend to anyone that wants a quiet place to stay.

Review 63 (2020-05-06 - Rating: 5)
I love the lady’s at the front desk!! Its my first time moving into a apartment and they made the whole experience stress free! Thank you for your kindness and service!

Review 64 (2023-10-25 - Rating: 5)
JOSH the maintenance guy here is just amazing. Good at his job, quick response and problem was fixed in no time.

Review 65 (2023-08-08 - Rating: 5)
Ive lived here almost 4 years and finally the new maintenance man Josh was able to fix my problems correctly…Thanks Josh for your hard work ..

Review 66 (2018-09-11 - Rating: 4)
Nice, clean, well maintained property with great location. Ryan and Jamie have always been a joy to work with. If youre looking for your next place, give them a call

Review 67 (2024-04-30 - Rating: 5)
Management has been great and maintenance gets taken care of in a timely manner!

Review 68 (2020-05-14 - Rating: 5)
Area is really nice! Close to main highway, Starbucks, QT, and within minutes to Arlington, Dallas and North Richland Hills! Staff was pleasant and nice!!

Review 69 (2023-09-25 - Rating: 5)
Like the maintenance Guy. Mr. Josh is very knowledgeable, Hardworking,very skillful, and a friendly person. 🙏

Review 70 (2023-08-23 - Rating: 5)
Josh Hayden was a wonderful maintenance man. Very friendly, efficient and knowledgeable.

Review 71 (2022-08-11 - Rating: 4)
This is a very quite property . Love that I can walk my dog and take him to the dog park for a lil bit to play.

Review 72 (2017-12-28 - Rating: 5)
I was impressed with the complex and Ryan is very nice and helpful. I think I will be very happy there. I work right down the street from there and thats nice.

Review 73 (2023-08-25 - Rating: 5)
It is a very quiet place to live,Staff is very friendly and helpful.

Review 74 (2020-05-28 - Rating: 5)
Over all the apartments are nice and the staff makes you feel so welcome.

Review 75 (2022-12-09 - Rating: 5)
I’ve had nothing but excellent customer service since I have been trying to move in, under a weeks time

Review 76 (2022-08-11 - Rating: 5)
Amazing place!!! The manager was extremely nice and I was very happy with the product!!

Review 77 (2020-05-18 - Rating: 5)
Everyone is very helpful and the area is just absolutely amazing. I recommend it to anyone that needs to find a new place.

Review 78 (2023-10-18 - Rating: 5)
Maintenance is efficient and knowledgeable in their jobs.

Review 79 (2022-08-11 - Rating: 5)
Friendly staff, cute property, Kiki is the sweetest 😊💖

Review 80 (2023-06-01 - Rating: 5)
Great place to liveNice property and management team

Review 81 (2020-05-13 - Rating: 5)
Very clean property. Spacious floor plans and awesome staff.

Review 82 (2019-03-06 - Rating: 5)
Very friendly staff and a great location. Easy access to everything!

Review 83 (2021-01-29 - Rating: 5)
Thank you Brittney for being so responsive and knowledgeable. I love how nice everything is

Review 84 (2020-05-27 - Rating: 5)
Excellent customer service! Management is very polite and helpful.

Review 85 (2020-05-27 - Rating: 5)
Veronica was very helpful .I really recommend coming here The prices are very affordable.

Review 86 (2020-05-01 - Rating: 5)
Ms. Britney is very nice and informative. I love it here

Review 87 (2020-05-18 - Rating: 4)
Nice community, great staff...will recommend

Review 88 (2022-08-11 - Rating: 5)
Friendly and professional all the time

Review 89 (2020-05-01 - Rating: 5)
Staff is helpful and very friendly

Review 90 (2018-01-20 - Rating: 5)
Wonderful place to live!

Review 91 (2020-05-27 - Rating: 5)
Nice staff and nice community

Review 92 (2018-06-30 - Rating: 4)
Nice atmosphere to live

Review 93 (2017-12-28 - Rating: 4)
Nice size apartment homes

Review 94 (2018-05-03 - Rating: 4)
Ok

Review 95 (2024-04-12 - Rating: 5)
I stopped by to see an apartment and I really liked the area. The property looks very clean and has many greenish areas. The apartment they showed me is very comfortable and modern. Kiki, the manager, helped me and was very kind. I plan to apply in the future since my contract is running out where I am.

Review 96 (2022-08-11 - Rating: 5)
The property is very nice. Although it looks a little old, it is well maintained and has good renovations inside the apartments. I will renew my contract.