Austin Area Apartment Locators, Inc.

Located in Houston, Texas

Address: 2030 E Oltorf St suite 108, Austin, TX 78741, United States

Phone: +1 512-494-4343

Rating: 4.7

Services

Identifies as Latino-owned
On-site services
Online appointments
Wheelchair-accessible car park
Wheelchair-accessible entrance
Gender-neutral toilets
LGBTQ+ friendly

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-18 - Rating: 5)
Cecilio did a thorough job with finding and sending me great options for a new apartment. He’s great to work with and I’m delighted to send his contact to anyone looking for an Austin Realtor who helps people find apartments.

Review 2 (2024-08-03 - Rating: 5)
Do not move until you meet with Cecilio Ruiz first! He is professional, personable and will provide you with all the information needed for you to find your new home/apartment He is knowledgeable and helped me within my timeframe and some pretty specific needs. A huge Thank you! Cecilio.

Review 3 (2024-02-26 - Rating: 5)
I highly recommend this service, I walked in & was greeted by Cecilio with the most upfront hospitality & honesty. He did not try to sell or put me in a spot that was not in my interest. In fact, he found an apartment that wasn’t even on the Complex website an hooked me up with an unbeatable price in Austin, TX. It was all in my favor, he just helped connect the dots. 10 out of 10 service, thank you

Review 4 (2024-02-09 - Rating: 5)
David Cruz is truly an asset to the Austin community! Hes providing a professional, and efficient service. David had me signing a lease within 24 hours of me contacting him with all my request and needs in mind. Thank you for all your help David!

Review 5 (2023-04-10 - Rating: 5)
Jesus was professional, efficient and worked with our very specific needs. We absolutely needed a 1st floor for our disabled dog and adequate patio space for plants. We also we looking for something closer to work. He was very patient and within 30 minutes found us a couple of suitable options. Our fur babies as well as my partner and I absolutely love the new place. Thank you Jesus! Moving is a hassle but You’ve been an absolute blessing!

Review 6 (2023-09-24 - Rating: 5)
Thank you Mr Cruise Rioz for all your help. When I first called I was anxious didnt know which way to go, I didnt even have a clue on how to start looking for my new home. You made the process simple and made me comfortable. I appreciate your knowledge of where to look and even though I was picky you remained patient and helped me find a place that was pleasing to me. I cant say enough of how often you reached out to check on me, I am truly grateful for your assistance. If I ever move Im coming straight to you lol. Thank you again for your compassion!

Review 7 (2023-03-11 - Rating: 5)
Cecilio Ruiz is more than a professional, he is a kind soul. He was able to find me an apartment with a challenging approval process within a day. Even after I tried to sublet to through another party and was denied. This person will help you get the apartment you want and deserve.

Review 8 (2023-03-04 - Rating: 5)
3/4/23Ive worked with Apartment Locators 2 other times, and each time they found me awesome properties. This time, I worked with Cecilio R. I stressed as a pedestrian I needed a bus friendly property above all with a less than mile walk to the bus.He listened to my needs, and provided me a list of properties. The rental market is still very hot right now, and I was highly motivated to take one off the market and move in.After touring 2 properties, I chose one off Riverside that is perfect: next to 3 bus lines, close to town and a small community that houses a small lake with ducks and a dock. I feel very happy in my choice, and Cecilio is my favorite of the 3 Ive used here. He listened, provided me a list of properties same day, and was available by phone or text to soothe my anxiety about the whole process. Living in Austin is extremely stressful as a renter, but Cecilio reduced the stress greatly by giving me a list of properties to choose from.I have applied now, and am waiting on background to clear. If you need an apartment, you will have an excellent choice in Cecilio. He has assured me he will be through the application process as well. He is just absolutely amazing. Thank you!

Review 9 (2014-04-02 - Rating: 5)
Ivan was the biggest help with assisting me on finding a good place for me and my kids. I had a few hitches on my previous renting background with two broken leases. He literally made many calls for me to live in a decent place for my family and i. We instantly visited apartments the day of my visit with him. Ivan was friendly and respectful and his work was very strategic nevertheless i got into a beautiful apartment that i was sure was not able to get in due to my renting background. He was amazing at helping me find a good home. His services is very much recommended. Gracias Ivan.

Review 10 (2023-06-08 - Rating: 5)
David was super helpful and nice through our entire moving procedure. He gives all the information that is necessary, included all of our preferences, and still somehow provided multiple properties to consider. Definitely recommend if you are looking for a place in Austin.

Review 11 (2016-10-05 - Rating: 5)
We were JUST about to panic about not being able to find suitable housing in Austin when someone in my office recommend Ivan. SUPER glad they did!! Quickly, he focused on my issues and within 20 we were renting our beautiful new apartment!! What amazing customer service! Thanks again, Ivan!!

Review 12 (2023-08-24 - Rating: 5)
Ashley Clark, at Austin Area Apartment Finders, is incredible!!! She is patient, kind, intelligent, and very thorough!!!She actually put her life on hold to answer a question for me today!!!She didn’t try to send me to properties I could not afford; in fact, she went through a bunch of listings, looking for apartments I could afford.She is fantastic!!!

Review 13 (2018-05-18 - Rating: 5)
Ivan Lepiz was a miracle worker! I cannot day enough good things, truly. I’m a single mom and I do not make a lot of money. I He found me and my three children the most wonderful apartment in my price range AND that I could qualify for, and HE DID IT IN ONE HOUR!! I had the hardest time finding a place I could afford that was not awful, and when I’d find a place I kept getting turned down! For three months I tried and tried, and after one hour with Ivan, I was filling out the paperwork for this amazing apartment. We are moving in on the first of next month!! Thank you Ivan, you are our hero!

Review 14 (2023-04-27 - Rating: 5)
Awesome team, I spent hours trying to find an apartment on my own, and in less than a week, Jesus Martinez found a place that would accept my particular needs. Will definitely use him again if me or anyone I know needs an appointment in the future. 5 stars for Jesus.

Review 15 (2016-07-07 - Rating: 5)
This was a flawless experience. After a brief call with Trina Hill, who is AMAZING, we agreed to meet the next day at her office. When I arrived she had already lined up the apartment she felt met my requirements precisely. We went out to the apartment and it was exactly what I was looking for. I signed the paperwork and the search is done. Beginning to end, less than 24 hours. This is exceptional experience and I am incredibly impressed. Trina you are amazing!

Review 16 (2023-04-28 - Rating: 5)
Jesus Martinez was a great big help for myself and my family. He made sure all our requirements were met and had to do some digging for sure but he made it happen. Thanks man! We really appreciate it and we have been enjoying it ever since.

Review 17 (2017-04-14 - Rating: 5)
Ivan lepiz did an amazing job finding me a beautiful apartment. I was not the easiest customer to help with some scuffs on my history. He listened to what I wanted and surprisingly found multiple options for me. Unlike the other locators I used I never once felt pressured to make a decision. He was on my team throughout the whole process. I love my new apartment in the perfect area and the perfect price range. I am so thankful my friend referred him to me!

Review 18 (2023-04-14 - Rating: 5)
Easily 5 stars. Worked with David for about a month or so on finding a spot. He was more consistent than me throughout that time. The dynamic from him is what youd expect from a roommate signing the lease with you. Very satisfied with the services provided.

Review 19 (2018-05-02 - Rating: 5)
Wow ! Ivan Lepiz was amazing ! We had some issues and he did not hesitate to assist us. He was extremely patient and professional. Ivan listened to what we were looking for and helped us until the end. I cannot say Thank you enough to Ivan. Ivan treated us like family ! I would definitely recommend Ivan to help with any needs you may have !

Review 20 (2015-08-27 - Rating: 5)
I flew in from San Francisco to look for an apartment, and didnt know where to start. Found these guys by accident on Google Maps and decided to try them because of all the good reviews. Im glad I did because it made a HUGE difference.Im sure the rest of the locators are awesome too, but mine was Monica, and shes THE BEST! She worked really hard to find me an apartment that fit my needs (keep in mind that I was very difficult to please).She made all the calls, and drove me around Austin for two days straight! (I was on a very tight schedule). She made sure I had a good feel for the market and what were all the types, price-vs-location-vs-quality, of available apartments.I did find a great apartment (in two days!) even though the availability in general was slim at that time of the year. I am very happy she was the one that worked with me. I loved her personality too. It was very relaxed and shes easy to talk to. She had a lot of tips and gave me her opinion when I was unsure.Hope you get Monica!! She made my first experience in Austin very productive, informative, and pleasant. Which was the goal! I cant believe this is a FREE SERVICE!!!!

Review 21 (2023-08-07 - Rating: 5)
I would give Cecilio higher than 5 stars if I could! He definitely went above and beyond in helping me secure a place. I highly recommend him to anyone. Thanks again Cecilio!

Review 22 (2017-07-18 - Rating: 5)
Trina Hill was the perfect match for me and I am so thankful she helped me to find my new home! This is my first time signing a lease on my own for my very own 1 bedroom apartment, so it was a BIG DEAL. Trina was genuinely kind and caring, and I knew I was in good hands. I really trusted her with the whole process, because she asked me important questions and took into consideration all of the factors that were top priority for me. Trina was extremely helpful and maintained excellent communication throughout the entire process. I am so grateful! THANK YOU TRINA! You are the best! :)

Review 23 (2017-07-26 - Rating: 5)
Ivan Lepiz went above and beyond to find my wife and I a beautiful apartment. It was also well within our price range. Even though I had a few credit slip ups, Ivan was able to help us. He found us an amazing one bedroom in just an hour after we had been searching for three days! Thanks Ivan and everyone at Austin Area Apartment Locators, you guys rock!

Review 24 (2016-10-24 - Rating: 5)
Ivan Lepiz is my hero. I was in desperate search for an immediate move in apartment, with a lot of requirements and must-haves. He was able to provide me with an extensive list of options fitting my needs and within 48 hours I had seen several apartments, picked the right one, and applied and signed my lease. Thank you for the amazing, attentive, and helpful service. I could not be happier with my decision; 10/10 would def use again!

Review 25 (2019-02-16 - Rating: 5)
I have worked with Ivan in two other occasions and he has been very helpful, patient, and flexible. On my most recent visit with him he showed us about 6 different locations until we made our final decision. I will definitely look forward to working with him again.

Review 26 (2016-03-23 - Rating: 5)
Ivan Lepiz has been working tirelessly to help us in all of our apartment locating needs. Moving is always so difficult and finding a place to move to can be even more stressful. He has been patient and understanding with all of my specified needs and has done everything to help find the perfect place. I couldnt speak more highly of him.

Review 27 (2018-10-08 - Rating: 5)
I was just a walk in with bad credit and a broken lease and this was on Saturday 10/6/18 been to so many place and was told no so many times. Ivan Lepiz knew I wanted to stay south and was in a price range he worked his magic and now look 10/8/18 I have been approved for November 2018 for a place. No extra fees or extra deposits. if you need help call him he is great. Thanks Ivan for everything.

Review 28 (2012-12-06 - Rating: 5)
After working with Ivan, I think of him as An Angel sent from above. I LOVE my new apartment home. I would suggest him to ANYONE I know that is looking for a place to stay. He really knows what he is doing. Thanks again Ivan, your the best. You Blessed me with a place before the Christmas Hoildays and with all the awesome rates and discounts, I can really shop for presents. Thanks Again!

Review 29 (2023-08-30 - Rating: 5)
Ashley Clark was very helpful! She found me a house with everything that I needed and wanted. She was also very patient during the process. Highly recommend her!

Review 30 (2018-08-06 - Rating: 5)
Ivan is the best! He was very patient with us and took our needs into consideration. We told him we would only be here for one year and we needed somewhere close to the bus line and he found us a place right infront of the bus stop! We love our new place and are very happy with ivan. We recommend him 100% !

Review 31 (2018-07-13 - Rating: 5)
Mari was super helpful in helping find us an apartment last minute. We got a great deal at a really nice apartment that was close to my work, and at a great price. The promotion our apartment had going on at the time was not being promoted publicly so without Mari, we wouldnt have found the great deal!

Review 32 (2016-10-05 - Rating: 5)
I am disabled and looking for an apartment on my own was a nightmare. After calling Ivan Lepiz he immediately got on it and started sending me floorplans, after 2 days I was able to narrow it down to two apartment and the next day went with him to look at them. Ivan even had to push me around in my walker. I found a ADA ready apartment and moved in the following week, it was actually a stress free experience.

Review 33 (2017-07-27 - Rating: 5)
I was actually assisted by Mr. Ivan Lepiz he was very helpful and did it faster than I expected! He was professional and even went with me to the apartment complex he found me. It was in my budget and I got a great deal! Id recommend him to any one of my friends family or others! Thank you Ivan youll be a busy man in the future lol......

Review 34 (2015-10-09 - Rating: 5)
Realtor Ms. Randi Berkowitz was recommended to us and we understand why! My husband and I moved to Austin from Europe and had one week to find a place. After 4 days of looking in Austin (+ weeks of online checking from a distance) we met Randi and she promised us shed help us find a place the next day. She paid a lot of attention to our taste and priorities, and seemed to intuitively feel what we were looking for. All the places she took us to were spot-on! Randi was extremely kind, ambitious, helpful and patient!

Review 35 (2018-03-20 - Rating: 5)
Ivan Lepiz and I have worked together for years and every time I am not disappointed. He is quick and will help find what you like and what will work with you. I will continue to call him for my future apartment searches in the future.

Review 36 (2017-04-20 - Rating: 5)
Desirea Benavides was great when looking for an Austin apartment. She found a nice place in the location I wanted, even after I did a last-minute change of my desired area.She was on top of things during the whole process, and made sure that I got all fees waived that were possible. When the lease signing process had issues, she helped me out by fielding several calls to sort everything out.Thanks for making finding a place so easy!

Review 37 (2016-05-10 - Rating: 5)
Carlos Lepiz turned a stressful situation into a comfortable, relaxed decision. I needed to find an apartment for my daughter in Austin but I had no time to visit to Austin. Carlos went to the locations and took photos, he continuously went above and beyond, while acting like it was no big deal! I had never used a locator service before. I am sure that I will never find another apartment locator as awesome as Carlos. He offered great suggestions, gave his informed opinion, was insanely patient with my numerous questions. I cannot begin to explain how wonderful he was to work with. The only downside is there is no Carlos in Dallas, and I need to find an apartment in Dallas.

Review 38 (2024-02-10 - Rating: 5)
David was very attentive and pursued options endlessly. Very helpful and intuitive on understanding needs and finding the best place for us. Highly recommend.

Review 39 (2023-07-03 - Rating: 5)
Jesus helped me find the right place while also working with my budget. I was on a time crunch and didn’t have time to do all the leg work. He found some great properties that I could consider and ultimately the one for me.

Review 40 (2019-01-22 - Rating: 5)
Moving is always a pain, but Ivan worked his magic and helped me and my son find a wonderful location with as little hassle as possible. He really did take the fuss out of relocating to a new city. Would recommend!

Review 41 (2015-06-11 - Rating: 5)
Carlos made an extraordinarily stressful experience (finding rentals in Austin) really easy. I moved here from NYC, with no idea where to start. I cant recommend Carlos highly enough, he is professional, knowledgeable and extremely helpful.If you think you can do the move yourself, think again you need Carlos to help. I have recommended him to my corporate offices for any and all future Austin moves and would strongly suggest anyone who is debating whether or not need someone to help you - it is free for you anyway, dont hesitate.

Review 42 (2016-08-23 - Rating: 5)
I was apartment hunting by my self for over 1 month every one seem to not want to work with someone that had a broken lease until one of the leasing agents referral me to Fernando he show me 3 apartments all three were good my second option was the best since it had a $399 total move in which include a free month of rent. I was able to move in 3 days .

Review 43 (2013-05-30 - Rating: 5)
Ivan was really helpful and very friendly. Poor guy had a toothache the day I walked in and still helped me find an apartment that day. I appreciate all of Ivans help. I will recommend him to anyone I know looking for an apartment to rent.

Review 44 (2014-02-04 - Rating: 5)
Ivan was our locator; he was fast and helpful from the start. Very laid back compared to other locators in Austin, which was refreshing under the stressful circumstances of renting. Extremely friendly and thorough. We found our new home in about an hour, and for an unheard of deal, 5 min from town. WOW!

Review 45 (2015-09-29 - Rating: 5)
I had a very pleasant experience. Rosy was extremely helpful and found an apartment for me. I had hesitated to use an apartment locator but when I met Rosy, I felt quite comfortable speaking with her.I highly recommend her. Thanks again Rosy.

Review 46 (2016-01-08 - Rating: 5)
Monica Fredlund is awesome! I was so stressed out looking for an apartment and with my job having me work 6 days a week I had very little time to look. I was worried about finding a place on time. After a Google search we came across Austin area apartment locators and were quickly contacted by Monica. She has been nothing but helpful and I am entirely grateful for her making this such a breeze.

Review 47 (2016-11-28 - Rating: 5)
Ivan did an amazing job of finding me just the right place for me and my family in 1 day! I called him on a Sunday morning, he answered promptly and by Monday afternoon I was submitting an application. Just that easy!

Review 48 (2015-09-03 - Rating: 5)
Let me tell you what! I have had extreme frustration finding an apartment due to my specific needs required in Austin. Apartment locator ads and promises are posted everywhere. Few took the time to respond or answer their phones or my messages. Only one took the time to consult with my needs. Monica Fredlund is a top rated consultant and if possible she will get the job done specific to your housing needs and desires. Thank you Monica!....as in my time of need you came through.

Review 49 (2017-02-17 - Rating: 5)
Desirea Benavides helped me find a place in 1 day and I just finished signing my lease today! I couldnt have done it without her! You may think you can find an apartment on your own, but its not that easy. Contact her if you are looking for a place! Trust me, you wont regret it!! 👍🏼

Review 50 (2023-10-18 - Rating: 5)
Apartment locator David Cruz was very hospitable, helpful, he was able to answer all my questions. I was looking for an apartment quickly and he was quick to respond and I was very thankful to have some direction and help thank you David cruz

Review 51 (2023-10-24 - Rating: 5)
Ashley is a very special person in my eyes she went above and beyond for us and found us an apt quickly helped us with the application and we got approved!

Review 52 (2012-10-06 - Rating: 5)
Ivan Lepiz did a AMAZING job at finding me a place. I moved to Austin, TX from Wisconsin and wasnt having any luck finding a place. I went to Ivan and was signing a lease a couple hours later!! He definetly is the go to guy if your looking for a place!

Review 53 (2018-03-24 - Rating: 5)
I am very grateful to Ivan Lepiz from Austin Area Apartment Locators, Inc.He looked for me the right apartment and help through the whole process. I know that without his help I would not have been able to find such a convenient apartment for me.

Review 54 (2019-03-31 - Rating: 5)
Apartment Locators are the best in Austin TX. Shawn Burge is a lifesaver. He is Professional and Kind. I came to him trying to find a place for the least amount in the safest areas and he surpassed my expectations. He did all the work and it only took a week. Such a wonderful man and service that he provides. Give him a call, you wont be sorry!

Review 55 (2017-02-20 - Rating: 5)
Trina Hill was a great help! She helped my boyfriend and I find our fist apartment together! 7 months later and we are very pleased with her dedication to us thank you!

Review 56 (2017-11-09 - Rating: 5)
Cecilio helped my roommate and myself find an apartment in North Austin. Easy process, and he was extremely helpful in every aspect of our search. I could not reccomend him more.

Review 57 (2024-03-01 - Rating: 4)
David Cruz is amazing!!!!! He checked in with me throughout the process. I def would recommend him! 🤝🏿

Review 58 (2018-06-02 - Rating: 5)
Ivan helped me find a great apartment at a very reasonable price in a hurry! Kept in contact until I was signed and satisfied with the apartment! Excellent customer service as well

Review 59 (2021-02-09 - Rating: 5)
Had a great and fast experience with Mr. Jesús Martínez. In a few moments i had a few choices, and I ended up with a great deal and a nice neighborhood at South Austin. I strongly recommend to make an appointment with Jesús Martínez.

Review 60 (2023-10-25 - Rating: 5)
It’s very relaxing to still have the in person experience so readily available. With the grown boom and move towards chat I was worried location services would have went the other way. Not so, much thanks Cecilio

Review 61 (2023-04-29 - Rating: 5)
Jesús was more than helpful and very professional,thank’s to him I’m at place that I actually enjoy living in!!! I could not be any more pleased with his work ethic and his effort to find exactly what I was looking for!!!

Review 62 (2024-02-10 - Rating: 5)
David Cruz made it easy for me to find a perfect apartment for me, fast and efficient would recommend.

Review 63 (2014-09-21 - Rating: 5)
I had a great experience working with Carlos, and he found me a great apartment. I hadnt had a lease in several years after a divorce, and he took me to the right places that would work with me.

Review 64 (2016-05-09 - Rating: 5)
Mari was phenomenal! I moved from Boston and she made the whole housing search process so easy and smooth! I couldnt have worked with a better person.

Review 65 (2023-07-08 - Rating: 5)
Cecilio was well organized and helpful. He was great at communicating and responsive.

Review 66 (2023-05-11 - Rating: 5)
David set up some awesome apartments for us to look at that were in our price range and the area we wwanted.We ended up applying that night!

Review 67 (2023-04-11 - Rating: 5)
Cecilio was so much help he got back to me with apartments within an hour with discounts and everything. Great help!

Review 68 (2020-10-15 - Rating: 5)
We had Ivan as out locator i definitely recommend him he heard our situation first and made the impossible possible for us he got right on the phone made phone calls then boom he found someone quick who can work with us now we have a 3 bedroom and we are happy thanks Ivan plus he speaks spanish and English which was very helpful for us thanks (= highly recommend

Review 69 (2013-04-17 - Rating: 5)
Great locator.i was having trouble finding a place in the area that i wanted to live. After a couple of weeks of getting the run around by several other locators, i met with Ivan at Austin Apt Locators, and he had me signing a lease THAT DAY. thanks again.

Review 70 (2018-06-19 - Rating: 5)
Ivan Lepiz was very professional and even took the time to call and check to see if I needed any further assistance. Definitely recommend him to anybody in the hunt for a new place to stay.

Review 71 (2018-03-23 - Rating: 5)
Ivan was great! He took note of all my requirements in an apartment and found me something right in my price range!

Review 72 (2021-06-19 - Rating: 5)
Ive used this company twice and both times worked with Carlos. He was professional, patient and informative! We had our place in no time 😊 Id recommend this company to everyone! Thank yall!

Review 73 (2016-10-20 - Rating: 5)
I had been looking for an apt everywhere for the past few months and couldnt find anything due to my previous rental history. I worked with Desirae and she helped me find something in less then 2 weeks!!

Review 74 (2018-06-28 - Rating: 5)
Ivan did his best every day to get my family and I a place to move in soon ,due to our situation. Can’t thank him enough!

Review 75 (2023-09-22 - Rating: 5)
Cecilio was very helpful in finding the area i wanted to live in for an apartment the whole staff does an excellent job

Review 76 (2019-02-11 - Rating: 5)
Ivan was professional, patient and listened to what I needed and what challenges I was facing. In no time I found a place that fit my criteria. Thank you Ivan.

Review 77 (2023-05-23 - Rating: 5)
Great customer service. Cecilio was very helpful during the process.

Review 78 (2023-08-15 - Rating: 5)
Was in a time crunch looking for a place and with the help of David Cruz, we found one just in time. Thanks for all your help!

Review 79 (2018-04-06 - Rating: 5)
Thanks to Ivan who helped me find a nice place that was able to work with my situation and able to over come any issues that I may have had.

Review 80 (2021-03-11 - Rating: 5)
Best apartment locators place ever! Caring people who help you find a place in your price range & deals!!

Review 81 (2019-08-28 - Rating: 5)
Hi there l like the appartments locators business.they help me faster to find a appartment ,you guys have to trust in them. I love it

Review 82 (2018-05-17 - Rating: 5)
Ivan was very helpful at helping me find a place that would accept my terms.. awesome work

Review 83 (2018-09-01 - Rating: 5)
Ivan its the best thanks for your help 200% recommend

Review 84 (2023-10-08 - Rating: 5)
Attentive and great service

Review 85 (2021-03-07 - Rating: 4)
Awesome, best customer service 👍

Review 86 (2023-09-22 - Rating: 5)
Highly recommend

Review 87 (2018-10-10 - Rating: 4)
Looking for a apartments.

Review 88 (2016-11-21 - Rating: 5)
Highly recommend!

Review 89 (2018-07-26 - Rating: 5)
Ivan was a great help in my apartment search in Austin. He visited multiple complexes for us to best meet our expectations and took us there. He did everything to make us happy and followed up to make sure everything was going well. I can never thank him enough and recommend him.

Review 90 (2016-10-07 - Rating: 5)
I have used other companies for similar services in the past, and they have been a failure, but when I visited Ivan he helped me and my family find the apartment I needed in just two visits. They have excellent service and willingness to assist the customer. I highly recommend it