Woodlake on the Bayou

Photo of Woodlake on the Bayou

Located in Houston, Texas

Address: 9449 Briar Forest Dr, Houston, TX 77063, United States

Phone: +1 281-940-7886

Rating: 2.8

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency
  • Furnished apartment building

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-27 - Rating: 4)

    When I first decided to move in to this place I was skeptical because of the bad reviews, but usually people don’t post good reviews so I took the chance and I’m glad I did. So here I am writing a good review! The buildings are older and it’s a very foresty part of Houston and its old, they are starting to do repairs and stuff on the exterior of the buildings but it’s going to be a work in progress as the complex is huge. I live in a 3 bed townhome and the interior is updated for the most part and very good floor plan… it’s huge!! There are things here and there that are older and outdated (which is the reason for the 4 stars instead of 5) but considering these were built in 1972, mine is in good condition.I don’t have any rodents or anything like that other than the usual cockroach here and there but no infestations or anything like that.There are ups and downs with every apartment complex and unit, the biggest thing is how the office addresses the situations and your needs. One thing I can say is that the office staff and the response to the maintenance requests have been 10/10! I moved into a unit that was vacant for a year almost and there were a lot of things wrong with it, but everything was resolved within a timely manner.I’ve only been here for a little over a month now but so far it’s been super quiet other than fighting cats here and there lol.The security staff is super cool, very observant of what is going on within the complex and the guarded gates are also very nice.I haven’t used the gym or the pools but I plan on it!I’m glad I didn’t listen to the negativity that people post and hopefully this gives somebody some hope when reading these!

  • Review 2 (2023-07-23 - Rating: 5)

    I met with Kelly S. today and she is awesome! Very friendly and professional. She had no issue walking me to the unit in 100° heat and the unit was a little ways from the leasing office. She also told me of all the amenities offered at the complex. Its a very serene and clean complex. She even picked up a few discarded items on our walk back to the office, which shows how much she cares about the community and its presentation. I highly recommend this townhome and apartment complex.

  • Review 3 (2024-09-28 - Rating: 5)

    My move here has been a smooth transition. Everyone is so nice, kind, understanding, caring, and have great customer service. Truely amazing professionalism. Damian has been great to work with. Great size for the price. Great location. I highly recommend this community.

  • Review 4 (2024-08-13 - Rating: 5)

    I just gave my keys today after living for 15 months and all I can say is that this is the best apartment complex out of all my previous ones, sadly I got a property but If I have to lease again I would choose Woodlake anytimeI lived in the 2 story property and got no problems, friendly staff, located on a nice neighborhood (memorial) and good price.If you are looking to live on a nice neighborhood this is your choice.

  • Review 5 (2024-02-29 - Rating: 5)

    The area is great I love to live so close to the memorial area.These are great apartments in a great area. They are a bit older and that brings some issues, but the maintenance and office staff are always friendly and quick to respond, I always use the app and usually takes 24 to 72 hours to have everything done.The maintenance team are always friendly and the security team as well.I have loved my time here and will always recommend it to others. The only issue is the parking but that’s because some residents don’t respect it, if you’re renting an extra parking lot sometimes someone will be there and you would have to wait or send an email and just use the public parking area.Yes, there are raccoons depending on the season but come on people, we’re living almost in a forest area, just choose wisely the building because some are better than others, the closer to the bayou well more likely you’ll see more raccoons or stuff like that.I do recommend the complex. The rent is fair, the maintenance works well, the gym is pretty basic but it works as well. The area is great and you can live quietly in peace.

  • Review 6 (2017-05-22 - Rating: 5)

    So far I really like this place. Its spacious with a nice layout, and you cant beat the price you get for the location. Theo from the office was very helpful getting me set up and took care of the repairs my apartment needed prior to my move-in. I havent seen any pests in my unit yet, and my neighbors are all friendly. The unit has a nice view of the pool, and the area is very quiet. Walls are a little thin, but I mostly just hear creaking footsteps every once in a while.Ive biked throughout the entire complex, and I can definitely see how someones experience could vary from unit to unit. The complex is older and each unit has developed its share of good and bad quirks over time - some more than others. Some of the units back right up to the bayou; which happens to look a lot like a jungle. With that in mind, I can see how some units might have some pretty monster pest troubles especially if you tend to leave food around.I think its important to keep in mind the location of the individual unit when considering Woodlake on the Bayou, and also manage your expectations. Is the unit on the first floor? (easier for bugs to get in) Is the area around it well-drained? (pooling water attracts bugs) Does it back right up to the bayou? (this should be obvious) Are the neighboring porches/front walkways littered with junk and dog poop or do they have some nice plants? Ask yourself these questions!Also, require that any maintenance issues seen upon your tour of the unit be addressed prior to move-in. Follow up a week before to make sure theyve been taken care of. There are hundreds of people on this property, so dont assume it will just get done. Miscommunications happen. Just be firm.

  • Review 7 (2023-10-11 - Rating: 5)

    Kelly and Damian were awesome in getting me the townhouse for my family. They were super friendly and professional and got me a townhouse on a special. Maintenance is done in a timely manner and I got new floors as well. They were very responsive and got me answers very quickly.Update: I moved in June 1st and have been here 4 months. Between the broken A/C units and the fleas and the fake maintenance repairs and constant reminders to get maintenance jobs done. The foundation on my townhouse is sliding and creatung cracks all over my walls and even the bricks outside. I hate living here. I cant wait till my lease is up. Dont move here!!! Im trying to get the hell out.

  • Review 8 (2023-05-18 - Rating: 5)

    I moved in the Woodlake on the Bayou Apartments in March 2022. I knew about these apartments because my son lived here over seven or eight years ago. Ive been here for fourteen months. My experience with the leasing office and staff has been great from the time I submitted my application for my apartment, signed my lease and moved in. Ms. Janie, who has been here from the time I moved in, has been wonderful! After I got settled in, I submitted my list of items that I needed the maintenance team to take care of, everything on my list was repaired in a timely manner. Theyve been consistent with my maintenance requests from day one. I can remember when I first moved in, I had a few uninvited roaches in my apartment. I purchased some Ortho Home Defense Max Insect Barrier Spray. I sprayed my apartment very thoroughly before I unpacked a lot of my items and it worked very well. Ive utilized the Woodlakes exterminating services before, however, I still do my part to keep my living environment clean, healthy and safe. I would also like to take this time out to thank Ms. Devin, Ms. Kelly and Mr. Damien for working together as a team to take care of all of my maintenance requests as well. I love the location of my apartment, the price Im paying for my unit, and the layout I chose to live in. I cant speak for every tenant that lives on this property, but I know one thing for sure, we as tenants have to do our part as well as the management team in the leasing office. They have a team of four that work in the office and a really good maintenance crew on staff. I believe they do their best to accommodate our needs so we can be able to live in a comfortable community. I noticed just this past week that they have a team of contractors on the property that are painting the trim on our buildings, which will follow with the actual painting on our buildings. I think this will enhance our community a lot. They recently repaired the holes that were in the driveways. As we all know, this is an older property. As time passes on, there will be a lot of repairing, restoring and reconstructing, if need be, that will need to be done in order to keep things up and running smoothly. So moving forward, when posting our ratings about our community, lets make sure we acknowledge the staff for the the good/great things theyve done for us, instead of always posting something negative. I for one, appreciate the maintenance staff for greeting me in the mornings with a nice smile or friendly wave when Im driving out to go to work. They dont personally know me, but they speak or acknowledge me anyways. So in closing, again I would like to thank the leasing office staff and management team for a job well done. Please keep up the good work. Take care and GOD bless you!

  • Review 9 (2024-01-09 - Rating: 5)

    I just toured the property and everyone was so helpful and polite. I have been on an apartment hunt as of late. I am not sure which part of town I want to be in and I have been touring a lot of properties. I have encountered some rude leasing agents here or there that seem in a rush or like they did not have the time or want to make the effort. But Woodlakes staff was truly wonderful.

  • Review 10 (2023-04-27 - Rating: 4)

    Moved in December 2022. Needed to get away from old apartment and my lease was up. Kelly one of the leasing agents, was great and still is. I have settled in almost 5 months now. She worked with me until I got approved. Kelly, called me to check in with me all the time. I kept calling, asked for her all the time. A lot of the time she would answer the phone. I had questions, sometimes and still do and she is so patient, willing to help as well as going above and beyond as quick as possible to get questions answered or matters resolved. We got really friendly, she knows me by face whenever I go into the office. Kelly is concerned, just like family. I am appreciative of her professionalism and having a heart.Thank you KellyL.C.

  • Review 11 (2021-06-04 - Rating: 5)

    The staff is amazing!These are great apartments in a great area. They are a bit older and that brings some issues, but the maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others. Jerry and Adrian have especially been an amazing experience to work with. Always so kind and bubbly!

  • Review 12 (2022-06-30 - Rating: 5)

    I’ve been living at Woodlake on the Bayou for over 4 years now. I must stay Xiomara is one of the best office managers I met. She has cleaned this property up in every way possible, from making sure I get things fix in my apartment in a timely matter to getting me the best price with my lease renewal. I really appreciate all her hard work and caring for my needs as a residence. Thanks for all you do. Not a bad place to live , 24 hour security at front gate also.

  • Review 13 (2017-10-13 - Rating: 4)

    I just recently applied at the complex. I usually do my homework and read reviews before hand but I was so blown away by the property that it didnt even cross my mind.Thus far, the staff have been nice and have been communicating with me during my application process. Katy did my initial tour and I loved her energy! I am getting a one bedroom town home and it is extremely spacious and extremely affordable considering the area and square footage.As far as roaches, the property is completely filled with trees and wooded areas and it also next to a bayou. This environment is like paradise for roaches. When walking my unit I did see a few dead ones, which leads me to believe theyve already treated the unit for bugs. I will do my best as far as cleaning and maintenance to try to ensure I do not have a pest problem. I was also told Id be getting covered parking and Ill have a guest pass for visitors.It is definitely too early for me to give a full review, since I havent moved in, but I do work in the industry at an equally large complex and yes, it will take maintenance a few days to get to non-emergency work orders, and roaches in Houston are always going to be a factor. Ive lived in A class mid rises and still had a few roaches here and there (and I am cleaning fanatic). I will definitley update after Ive moved in, but I am very shocked to see this many negative reviews when Ive had nothing but a great experience, thus far.

  • Review 14 (2020-05-21 - Rating: 5)

    I have been here for two months now. We love it. We love the space that we have now and we love that the people in the office are on top of things. Nothing is ever perfect, but anything that needed to be fixed is being worked on or has already been taken care of. I have not had any issues with maintenance so far. When my dryer broke, they ordered me a brand new one. When my dishwasher had an issue they were here the next morning getting that fixed up too. I’m not sure where the maintenance complaints are coming from as I haven’t had any such issues. I want to thank Nicole for making sure my dryer was replaced, and Bianca and Erika for also being there when I had questions. These ladies have been great.😀

  • Review 15 (2019-10-15 - Rating: 5)

    My daughter recently moved into Woodlake on the Bayou, therefore we dont have much experience with the property yet. Yes, it does look a little old and can use a bit of a renovation but her apartment is amazing. We love that the community consist of people of all ages, races and cultures. Staff members Ericka and Nick are just amazing. They really took care of my daughter in the long process of renting her first apartment. They were so supportive of her having a speech disability and took great care to make her comfortable. Its as if they have known her all of her life. They even included me in the whole process without any discrimination toward being her mother. We had previously visited other properties that werent all so nice to me or my daughter. Shes extremely happy to be a part of this community. Thanks guys for everything!

  • Review 16 (2022-03-24 - Rating: 5)

    I am a current resident of Woodlake on the Bayou. The property is mature but the Administrative staff and maintenance have been very responsive. My maintenance requests have been addressed within 24 hours. I expected but I have not seen a bug inside my apartment.No complaints. The apartment complex is quiet as well.

  • Review 17 (2022-05-19 - Rating: 5)

    Out here working at Woodlake at the Bayou. We had amazing help in Lauren at the front helping get keys and keeping notes of issues. We had Janie the assistant manager, always assisting with keys as well and taking in all the info she could to help her property be well prepared for cleanings, now and in the future! We also had Cruz the maintenance manager helping with residents who would not let us access their unit and helping us find certain vents that were not easily seen on buildings! Thanks so much for all your help! ~Jimmy and Robert from Wellman Exteriors~

  • Review 18 (2020-06-03 - Rating: 4)

    I moved in at the end of April and I actually love my apartment. I love the fact that my bedroom has a Patio and I get to enjoy my evenings out there. The complex is a bit older and I was scared when I moved in, but I told the leasing office the things that needed repairs and they came the next day to fix my issues. The complex is very quiet and the trees is very nice to have. Nicole is a very nice person and actually takes her time to talk to you and personally I dont feel rushed when I speak to her and she is always willing to help when I call or ask questions.

  • Review 19 (2020-10-12 - Rating: 5)

    I came out with my friend to view an partment for her and we truly enjoyed our tour. We even had a chance to meet the manager who came out to greet us. Super nice. I have been ro other properties and usually the manager is hiding out. My friend truly liked the apartment as well. The amenities are great! I know where to come when my lease is up. 😊 Thank you Ms. Andrea and your staff for showing us that GREAT customer service still exists in the apartment business.

  • Review 20 (2021-06-29 - Rating: 5)

    I have lived here for over 2 years and honestly they are awesome! Best apartments ever, maintenance is awesome and always do work orders as fast as possible. The office staff - Andrea, Adriana, Lindsey and Jerry are the best. Always willing to help and always so caring. Thank you so much for everything!

  • Review 21 (2021-11-15 - Rating: 5)

    I have been living here for quite sometime and i have to say have been very impressed with the new manager, Xiomara. I often see her and my friend Jerry walking around the compound and interacting with the tenants while making assessments on what needs to get fixed within the premises. I had a conversation with her the other day and i mentioned a problem I had, and lo and behold, she had someone come today and get it fixed. Kudos to the new management on doing a magnificent job and I thank you for taking care of my query.

  • Review 22 (2021-05-22 - Rating: 5)

    To be honest my move at Woodlake was a bit overwhelming. I couldn’t move in on the date scheduled due to the apartment being in a complete disaster!!!! Got there at 10:00 am on a Saturday with movers.. The manager then told me that it wasn’t going to available for move in until Monday?!?!?!?. I won’t go into details of the conversation that the manager and I had.. All I will say that it was not good at all .. We had to go to a hotel for the weekend..I made up in my mind that I wasn’t going to move in at that point.. However, JERRY step in with such compassion, understanding, patience and professionalism.. He was so soothing and he promised me that I wouldn’t regret make Woodlake on the Bayou my home.. The following Monday we returned. Everything wasn’t totally complete but satisfying enough to move in that day.. If it wasn’t for Jerry we wouldn’t be here. As of now we LOVE our Townhouse. Its quiet , huge, and very comfortable. That being said PATIENCE is a VIRTUE...Thank you Jerry for being so awesomely blissful . Your an angel....YES THIS IS MY HOME JUST LIKE YOU PROMISED...!!!

  • Review 23 (2021-04-20 - Rating: 5)

    I recently toured this complex and rarely write reviews but I was truly blown away by all the office staff while visiting that I thought I’d share.(It’s rare to find this these days) They were all super polite and SO helpful. Everyone introduced themselves and then I had a very informative tour of the whole complex. Very pretty place by the way. After the tour the office manager, Andrea spent quite a bit of time telling me all about the area (West Houston) and the proximities to certain popular places which was extremely helpful as I’m from another city. She was the best, so sweet and cheerful. I was just really impressed with the time the staff took to answer explain every question I had (I always ask SO many ☺️). Very professional and competent staff. I’m seriously considering moving to this lovely place.

  • Review 24 (2020-10-13 - Rating: 5)

    I recently just moved in a few weeks ago. My whole moving experience was so amazing and smooth! The staff is super sweet and very caring. They were able to find something for me that fit my needs. I absolutely love my place! Thank you to all the ladies in the office, you guys were a huge help! I love how quiet it is here. Exactly what I was looking for some tranquility for once!

  • Review 25 (2021-11-02 - Rating: 5)

    Since I moved in the staff have been very helpful . Jerry has been with my wife and I through the whole process and has gone over and beyond to make sure that we are 100% satisfied new tenants. He has made that any issues that we have are taken care of in a timely manner. I am happy to call this place my home. Thank you to Jerry and the staff.

  • Review 26 (2021-06-10 - Rating: 5)

    My experience at woodlake on the Bayou was great! The young lady Adriana helped me a lot and was so kind! I didn’t lease because I ended up having to go back to my home state but if I stayed, I would have leased because of her! She great! She has a Beautiful personality and great customer service! Keep up the good work Adriana!!

  • Review 27 (2019-05-05 - Rating: 5)

    Im hoping to counter some of the negativity towards my home with this review. Im very happy living at WOB and so are my kids! We have a spacious 4 bedroom townhome at a great price for the location and amenities. The management is friendly. When I started fostering a stray Husky mix I brought her to the leasing office to see if it would be all right to have an extra dog for a short period of time. The manager could not have been more considerate and said not to worry about anything. They also handle my maintenance requests in a timely manner. I love my neighbors who have become very good friends to my children. I appreciate being close to a wooded area that did not flood during Hurricane Harvey(at least, not the unit Im living in). I hope you will consider my review and check out WOB for yourself No matter where one lives, you will get back what you put in.

  • Review 28 (2021-04-23 - Rating: 5)

    Pleasantly surprised! I decided to stop by the property just to get pricing information and not feel like I did not check all the apartments and options in the area. I had read the reviews so I was expecting a run down property. GREAT THING I DID NOG LET THE NEGATIVE REVIEWS STOP ME FROM VISITING THE PROPERTY! It is not the way it is described in some of those negative reviews.I enjoyed the tour to the property and the way the office staff treated me since the moment I stepped in. Educated, happy, and cordial staff from beginning to end. Excited to inform that I am already moved in and have enjoyed the 1st month with no incidents, issues, or problems. I am glad I decided to stop by. I am glad to call this place home 🥰🥰

  • Review 29 (2020-09-21 - Rating: 5)

    I just happened to stop by to see if they had any apartments available for the date I needed one. Erikka was the leasing agent that assisted me. She took her time to tell me the availabilities and prices. Possibly the most pleasant agent I’ve dealt with. I had a bunch of questions and request, the whole time she maintained a calm and professional attitude. Definitely recommending this spot to my friends.

  • Review 30 (2021-06-07 - Rating: 5)

    Elegant, great design and comfortable environment. The price is totally worth it. The experience of living here has been a beautiful ride, i sincerely can recommended to anyone i know. Im only moving out because of work but i really hope to come back.I want to especially thanks Adriana Sigui, she has been so helpful this entire time. Very efficient and professional.

  • Review 31 (2021-05-03 - Rating: 5)

    I absolutely LOOOVVVEEE JERRY from the leasing office, that’s first! He creates the positive atmosphere and sets the good tone before moving in. This community is so peaceful. I love the several pools and I love how friendly all of my neighbors are. I enjoy the walking trails, and I’m so thankful we have security upon the entrance of the community at night. All of the units have their own unique looks and I’m very happy to be here.

  • Review 32 (2021-06-28 - Rating: 5)

    Seen the apartments online decided to give them a call as soon as I called Jerry answer the phone he greeted me and answered all my question! Decided to take a tour & was very impressed by him, he definitely made me feel like this was the place to move in.now that I’ve been here couple months now I absolutely love it ! I do not regret my decision, front office has been very helpful and considerate towards me specially Jerry! He has been my leasing consultant since the first phone call I made! If I can give this place and Jerry a 10 star I would!

  • Review 33 (2021-04-19 - Rating: 5)

    Id like to say that I have lived in an apartment complex most of my life but this apartment complex is like no other. I felt welcomed the moment I entered the leasing office. The management and staff are very kind and helpful. Its been six months since I moved in and I couldnt be more content and enjoy my place so much. Thank you to all the staff at Woodlake on the Bayou. 😊

  • Review 34 (2022-05-14 - Rating: 5)

    I have lived here for 18 months and I have been very happy. It’s a quiet place and a great location. I must say that since the new Manager came, many things have improved and the new staff is very friendly and helpful. Thank you Richdale for sending someone like Xiomara who cares about us residents. Even my maintenance request are done sooner. The maintenance staff is also great! Thank you!

  • Review 35 (2019-10-08 - Rating: 4)

    I visited this property in September of 2019, it was a very busy day and the leasing agent Erica was basically working alone. She was very busy handling different issues that came up, but she still took the time to give me the attention that I needed. She was constantly being interrupted, but apologized for the interruption. She let me tour a unit, gave me information on the property, and gave me leasing information, all while multi tasking, and taking care of pressing issues that came up. She was friendly helpful, welcoming and attentive. I applaud Erica for an excellent customer service experience. She is an asset to your property. Thanks Erica!!

  • Review 36 (2021-05-13 - Rating: 5)

    I have recently filled out an application and was approved to move in at Woodlake on the Bayou. I am so excited to move in, as my leasing process was so easy and the staff could not have been more helpful. Kuddos, to Jerry and Lindsey for making my moving process so easy. You guys are awesome! Stay tuned for my update as a future tenant! :) - JD

  • Review 37 (2018-08-04 - Rating: 5)

    I went and applied today, I was greeted pleasantly by two people I believe....Denise helped me and she was awesome and honest......I appreciate that after reading some of these reviews. I was skeptical at first but still going to go forward and submit my remaining info needed. I drove through the complex once I left and didn’t see many issues or concerns, maybe parking issues but thats to be expected in such a large complex. I am new to Houston and I was sold on the complex immediately upon entering. Ironically, I’m currently staying with family at a large supposedly “luxury” complex that should have a negative 5 star rating, so I believe its case by case.Thanks Denise and looking forward to seeing you on 9/1 - I am in love with the unit she showed and the the one I’m schedule to move in & excited to see what Woodlake on the Bayou has to offer!

  • Review 38 (2022-04-14 - Rating: 5)

    I have lived here for 3 years and was very unhappy. However, I have decided to renew only because the new Manager Xiomara since she came 6 months ago has made an improvement for me and most residents. She cares so much and always goes beyond to try helping me. Thank you Richdale. I hope she stays.

  • Review 39 (2021-04-20 - Rating: 5)

    I’ve been living here for about 3 months now on my own and I am so happy I was able to find this place and make it my home. It’s the perfect size and everything has been going wonderful and the constant communication between the managers is very helpful since I’m a first time renter. Since the first day visiting Andrea has has helped me find the perfect home and has made me feel very secure living here.

  • Review 40 (2019-11-17 - Rating: 4)

    I have lived here for nearly 7 years and it has been home to me. With as many apartments as there are here, the staff work very hard to meet the needs of the residents. Allow me to mention some staff who always go up and above the call of duty to help residents; Ms. Nicole Thomas, Ms. Erikka Guerrero, Mr. Nick Garcia, Mr. Milton Mendieta (Maintenance) and many others. The mentioned staff have given my household very good service. Their professionalism, integrity and respect for office and residents is worth noting. Thank you for all you do.Doris- 1001

  • Review 41 (2016-05-08 - Rating: 4)

    Been here for 2.5 years and will likely be moving after my lease due to buying a place. Ill start with the good by saying that I love the feel of the property regarding the amount of grass and trees that are here, very few places have that. You get a lot of square footage for the money (I am a Realtor and do leasing all across Houston) so I can tell you, price per square foot isnt going to get much better, this close to Memorial and the Galleria. Theres not a lot of riff-raff or foot traffic on the street compared to just about everywhere else, as most of the people I see look like they live here. I love the wood burning fireplace in my unit. Turn over is always high at apartment complexes when it comes to the leasing office, but everyone has always been polite. At night the property is very quite, not much partying happens here, at least not in my part of the complex.The No.1 complaint I have about the complex is PARKING. I was towed while I had to park my car for 15 minutes to help my elderly father inside, because my spot was taken. $250 for being a paying resident. No way my dad could walk from the front of the complex. If you have a guest come to stay you better snag an uncovered parking spot early on so that your guest can park in your covered spot, or there is a chance they wont find one. There are steps that could be taken to add parking to the complex, but there appears to be no plans to do so. Sometimes maintenance is a little slow, but sometimes they are quick. Its a huge complex and I am sure they get overwhelmed at times while at other times work orders are not overwhelming. I dont have a bug issue, but you have to understand the complex is on a ravine and there is a lot of trees and bushes on site. If your looking for that kind of greenery, you have to understand your going to see more bugs than a place thats all concrete. Last but not least there is the Amenities fee, which you are not able to opt out of. The pool outside my door was closed just about all summer, at least 2.5 months of it. I have no problem paying for amenities as long as I actually get the amenities. The main pool at the front office was open, but I prefer the quiet peaceful pool right outside my door.All in all this place is one of if not the best value around, and I price leasing all over Houston for a living. This place has a lot of bad reviews but just keep in mind how many times youve called your landlord to tell them how great everything was. Very few people take the time to write a good review, where as many people who get upset over something write something bad. This place has location, location, location and a good price. If youre looking for a perfectly kept brand new apartment thats going to charge you a $1.50 or more a square foot, youll have no problem finding it, if your looking for a great value, thats safe, with a good amount of square footage, youre not going to find much better.

  • Review 42 (2018-04-18 - Rating: 5)

    I have lived here for 2 yrs and I am about to live here for another 2. Property manager is fantastic at what she does, super friendly and they take care of their renters. Repair and maintenance are always here with 48hrs and they always email when they are done or you have a package. I’m in love with my apartment and will be here for a while!

  • Review 43 (2018-03-19 - Rating: 5)

    My move in experience had a couple of hiccups but the staff was very professional and helpful. The property manager was there to answer all my questions and full fill my needs. Also the routine exceptions were ideal. It lets me know that the company genuinely cares about the property and the safety of its tenants.

  • Review 44 (2024-07-02 - Rating: 5)

    I really enjoyed the visit and introduction made by damian he showed me and gave me a tour very detailed about everything i really appreciated the time and dedication he spent to make sure i was getting exactly what i was looking for :)) thank you woodlake damian is awesome 👏🏼

  • Review 45 (2019-06-15 - Rating: 5)

    I’ve lived at Woodlake for about 2 and a half years. I can’t say enough good things about the office staff. Extremely helpful. Extremely competent. In particular, Cynthia, Ashley, and Theo. I’ve had a couple issues mainly because of corporate. The staff have come through for me each time! Also, they’re NOT commission based. Which says a lot.

  • Review 46 (2018-01-24 - Rating: 4)

    We moved in august and we are more than happy with our choice to move in to these apartments. People are always quick to jump on here and rant. Maintenance still has somethings we need them to take care of, but have done a good job. It is a big complex so people need to understand that some things take time. Great space for our kids. Always peaceful, friendly neighbors and as far as katy, she has been nothing but awesome with us and especially my wife. And news flash people we live in houston in the woods on the bayou. We have no problems really with bugs. We had them send someone twice and that was all that was needed. Maybe try keeping the house clean lol. We dont regret choosing these apartments at all.

  • Review 47 (2021-04-23 - Rating: 5)

    I’ve been living here for about 6 months. I am so happy i was able to find this apartment community. The staff are amazing, they are always willing to help and they always get to my maintenance requests very quickly. I recommend to make Woodlake on the Bayou your home.

  • Review 48 (2021-11-17 - Rating: 4)

    How welcoming of a place!! I was new to Texas, traveling across country, and this was the first place I visited. The hospitality is unmatched! They really do bend over backwards to try and make it work. I believe they are understaffed (as most places are now), which makes for longer wait times, but hopefully that is being addressed as we speak! Im very grateful that I do live here and got the place that I did!!

  • Review 49 (2022-02-08 - Rating: 5)

    I didnt finally sign the contract, because the next day I found something more convenient, but the staff was very kind to me, especially Xiomara. The apartments she showed me were newly remodeled and I found them to be very cozy.

  • Review 50 (2021-06-25 - Rating: 5)

    Adriana was very kind and very helpful! She made moving in so much easier and stress free. Im extremely happy with my new home!! Ask for Adriana she will help you 100% guaranteed!

  • Review 51 (2020-01-02 - Rating: 5)

    Ericka and Nicole were very nice and helpful due to our apt not being ready in time but they went out of there way to make sure we would be very well taken care of. They were very honest onto why it wasnt ready due the vendors not doing there job right. I would recommend this place. The apt is very nice and cozy and big. Customer service is awesome!👍😊 thank you guys for everything 😃

  • Review 52 (2021-05-25 - Rating: 5)

    About a month ago, I was looking around some apartments around the area, trying to find fair prices for what I can afford and I came across Woodlake on the Bayou. I spoke with one of the staff that works there, Adriana, she was really friendly and sweet. She addressed all the questions and concerns that I had, very polite and honest.

  • Review 53 (2020-08-20 - Rating: 5)

    My experience at Woodlake on the Bayou has been first class! The units are huge, the scenery is beautiful and the staff is awesome.The leasing agent “ Bria “ provided me with a top notch customer service experience. She was extremely knowledgeable , courteous and kind of prepossessing ( lol ) . All in all , you can’t go wrong with wood lake on the bayou.👍🏾🏁

  • Review 54 (2019-07-14 - Rating: 5)

    This review is specifically for Kim who work at Richdale Corporate, in Account Services and Ashley who works in the leasing office at WOTB!Kim us by far the most helpful, kind, and compassionate Account Service/Customer Service Representative that I have ever had to work with.At the Woodlake on the Bayou Property, I would praise Ashley for her excellence in customer service. I still dont understand why she isnt the manager of this property!Three Cheers for Kim and Ashley- Way to go Richdale!I would like to also mention Ms. Latoya and Mr Carlos who are weekend office staff- these two were very helpful and courteous towards me!

  • Review 55 (2021-06-07 - Rating: 5)

    This is an awesome place, I have lived here for a while and they take care of the residents extremely well. They complete work orders in a timely manner and they all care for their residents. Adriana in the leasing office is extremely nice and always willing to help residents with anything!

  • Review 56 (2020-05-06 - Rating: 5)

    I have been looking for apartments that fit my budget around briar forest and I came across these. The outside didnt really appeal to me much but I still went just to take a look, I had gone on my lunch break so I had to be quick. Erikka was amazing!! She helped me right away and explained what she had available/prices. She knew I was in a hurry so she made sure I got all the info i needed! I would really recommend asking for her she has great customer service and took care of me right away!!!!! ASK FOR ERIKKA!

  • Review 57 (2023-03-25 - Rating: 5)

    My husband and I went to tour a one bedroom townhouse. Cassandra was a great communicator and very informative. Love how the community is coming along and I look forward to following up with her

  • Review 58 (2021-04-08 - Rating: 5)

    I just moved in to my apartment and as of right now I definitely enjoy the layout and the spacing of the unit. The customer service was pretty good. Adriana’s manners and professionalism made me feel at home. Thank you.

  • Review 59 (2021-12-14 - Rating: 5)

    I hope you read this! I am about to move in to this complex and let me tell you this is the best leasing office I have walked into. The manager Xiomara and my agent Jerry are courteous and helpful Always assisting with a smile and are so friendly to other residents. This is the main reason I lwasd here

  • Review 60 (2024-07-04 - Rating: 5)

    Young Damian attended to us with a good attitude and professionalism, he always helps us kindly.

  • Review 61 (2024-07-02 - Rating: 5)

    Damian is the one who assisted us throughout the process. He is really helpful and nice.

  • Review 62 (2021-11-03 - Rating: 5)

    I moved in 10/2021 and I Love this home Jerry has been spectacular since I came to the viewing he’s very caring and he does his Job great!!! He’s Amazing !!! If you would like to check out Woodlake at the bayou Come See Jerry 🥰

  • Review 63 (2024-01-20 - Rating: 5)

    My husband and I loved visiting the complex. Kinzey made us feel very comfortable and was very knowledgeable. Thanks, Kinzey!

  • Review 64 (2021-05-25 - Rating: 5)

    We just finished up the move in. The manager did a fantastic job. We worked with Adriana and Jerry, who made sure that everything was done. I recommend this quiet and friendly community.Thank yall guys

  • Review 65 (2021-06-29 - Rating: 5)

    Walkthrough was a success!Manager Andrea was very kind & answered all my questions. Floor plans are spacious & I LOOOOVE the pool! :)

  • Review 66 (2021-09-04 - Rating: 5)

    We just moved in with the help of the amazing Jerry! He went above and beyond to make sure all of our needs were met! I couldn’t have asked for anyone better! 10/10 recommend!

  • Review 67 (2021-05-14 - Rating: 5)

    I and my partner just moved out here, we love it, Jerry, Ariana and Lindsey where very helpful with us selecting the right townhome, as many times weve came out here to look at different floor plans they never hesitated to go out their way, very professional service, Im pleased to know were taken care of here, they deserve the best for the help theyve provided, Thank you so much for all the help, my friends want to move here now also. 🙂

  • Review 68 (2021-12-17 - Rating: 5)

    Ms.Xiomara the manager is so great at her job of taking care of the tenants and going out the way that what of leadership we need for our Residential we hope she stay around thank you STEVENS Residential Apt 2003

  • Review 69 (2019-01-09 - Rating: 5)

    I’ve been staying at Woodlake on the Bayou for over a year and they have been a great property to live at, the workers are very attentive mainly Denise and Theo... Always ready to help and answer questions.., Maintence request have been done promptly and in a timely manner for a community of this size... The apartment units are spacious as well

  • Review 70 (2021-06-29 - Rating: 5)

    Stopped by to ask about what was available to rent and prices. Andrea was so nice and loved her energy and was very attentive to what I was looking for. Very clean! Great property!

  • Review 71 (2020-08-15 - Rating: 5)

    I been here in wood Lake Bayou more than a year now and I continue stay , I have transferred to another units after my first lease finish , Erika and Bianca the office leasing stuff they are so nice and they are helpfully people . I would like to thanks for all your service

  • Review 72 (2022-04-27 - Rating: 5)

    The Manager of this property is very professional- Xiomara is very helpful and knowledgeable. This is a great place to live. I will rate this property higher if I could.

  • Review 73 (2024-07-02 - Rating: 5)

    Damian in accomodating on the leaser. If we ask question he surely answer and make an action on it.

  • Review 74 (2021-05-26 - Rating: 5)

    The service we received is great. Adriana, from the office, was very helpful and friendly. The apartments are very nice and the location is great. Definitely recommend!

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