Windsor on the Lake Apartments

Located in Houston, Texas

Address: 43 Rainey St, Austin, TX 78701, United States

Phone: +1 737-530-8349

Rating: 4.7

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-13 - Rating: 5)
Hey all just wanted to share my experience at the property. If anyone is looking for a place. I wouldn’t look at any further. Let me start off by saying that I was greeted and treated like family when I walked through the door.Jennifer is amazing to work with. Very nice and kind and gave me the information that I needed.I would say she’s the life of the party in that office but all the team members are great.In short if anymore is looking I recommend Jennifer and her team.

Review 2 (2024-05-31 - Rating: 5)
From the moment we came to tour the apartment till we moved in, we had pleasant experience interacting with different people in the front office. Taje was very informative when she gave us the tour of the building and the neighborhood and very patient in answering all our questions. She made the process of signing the lease pain free. Gabbi was very communicative during our move from out of state. She called us to set up the appointment to get the keys ahead of time. She accompanied us to our apartment when we moved in. She was quick to respond to all our requests during and after the move. When we requested a couple of small maintenance issues, Edwin was very helpful. He took the time to fix the problems to our satisfaction. Overall we had a great experience finding and moving in to our current home.

Review 3 (2024-11-05 - Rating: 5)
I love living here! The location is perfect to walk my dog on the trail. Gabby, Santos, Julia, and Edwin are always helpful and professional and made sure my home was perfect when I moved in.

Review 4 (2023-10-06 - Rating: 5)
I lived here for four years and I have nothing but praise for the apartment and its staff. The location really speaks for itself (I mean, just look at the map), but what is truly remarkable about Windsor on the Lake is the staff. I cannot say enough positive things about Mari, Gwen, and Don (I am blanking on the name of another person from the maintenance), all of whom always went out of their way to make the living experience at Windsor just excellent. We recently had to move out of the apartment due to personal reasons, but I would totally recommend the apartment to anyone for its location and the excellent, caring staff!

Review 5 (2023-08-13 - Rating: 5)
Windsor on the Lake is seriously one of the BEST places I have ever lived! I have never in my 20+ years of renting felt compelled to leave a review for an apartment complex, but Windsor is different. I have loved everything about living here! First of the all, the staff including Gwen, Mari and the maintenance crew were simply amazing, dealing promptly with any issues that may arise. I really cant say enough positive things about the staff and their willingness to go above and beyond. Windsor on the lake is the perfect location for living downtown! It is shockingly quiet given its location, but very convenient to access the trails, lake or bars downtown. The views of the city are simply the best. If you are looking for a place to call home in the downtown area, I highly recommend Windsor on the Lake! A++

Review 6 (2023-09-18 - Rating: 5)
I love living at Windsor on the Lake! Its our first time living in Austin and I couldnt be happier with the apartment and location. Were truly in a perfect area of Austin, where we have an easy walk to downtown and get to enjoy the beauty of Lady Bird Lake Trail. We are especially grateful to Gwen in the leasing office! Shes been incredibly helpful throughout our year here and because of her, were renewing our lease at Windsor. Thank you Gwen!

Review 7 (2024-02-08 - Rating: 5)
I absolutely love living here! I have awesome neighbors on my floor, my home has an incredible view, this location is second to none and I love having lake & trail access. The staff including Santos, Edwin, Gabriela and Taje are all incredible. I love Windsor on The Lake!

Review 8 (2024-03-13 - Rating: 5)
I checked a dozen different apartments before I moved here. This one is the best because its on close to the lake, right on the walking trail, its clean and neat. Taje is a great manager and I recommend everyone to live here. The building may not be the newest but clean, great view from the window, pool, business center - its really extra.

Review 9 (2024-02-09 - Rating: 5)
The entire staff from Taje and Gabriella to the maintenance team Santos and Edwin were super helpful, informal, and very supportive during my time I visited family. I love the location with easy access to the Lake and all that Austin has to offer! Will be back and looking forward to my next visit !

Review 10 (2024-01-30 - Rating: 5)
Taje’ provided me with the beta customer service. It felt very comfortable, although I ended up leasing elsewhere, my experience with her made me want to look at Windsor again later in the future. The property is also nice and next to the lake and trails!

Review 11 (2022-04-04 - Rating: 5)
I just finished my lease in March 2022. This apartment complex has one of the best resident support. If there was any issue, management fixed it within a reasonable time. They go above and beyond to satisfy your resident needs. The apartments are also nice and spacious. Shout out to the Leasing Manager Steve who always had a solution to my requests and was very communicative if there were any issues. He is one of the main reasons I was very satisfied with my time living here. I recommend this complex.

Review 12 (2024-11-05 - Rating: 5)
Amazing leasing office and the maintenance team is unbelievable with the service they provide and how quickly the matter gets handle.

Review 13 (2023-05-12 - Rating: 5)
I cant say enough good things about living here. Austin is saturated with so many apartment options but there is a big reason why I just reupped my lease by 14 more months (and maybe for forever :) The amazing leasing office and maintenance team! They truly care about the residents here and they will bend over backwards to accommodate you and ensure this place feels like a home. Every maintenance request I have ever put in has gotten resolved same day. In fact my only maintenance requests have just been to replace my water and air filters - nothing has broken. This location checked off all of my boxes as well - living right on the trail, beautiful high-rise views (even the 5th floor has spectacular views here) and I love being close enough to the Rainey street night life but far enough away to where I dont hear a single thing. I dont even hear my neighbors. If you are looking for a non-party scene apartment that you can call home, look no further. Big shout out to Marisa, Gwyn and Edwin for making my life here so amazing.

Review 14 (2021-08-27 - Rating: 5)
I could not be more pleased with my experience at Windsor on the Lake. I can firmly say that this is the best managed apartment building Ive ever rented from. Katie went above and beyond to make my on-boarding process as smooth as possible, and has been extremely helpful and responsive post the move-in process. She is phenomenal (as are all other staff members Ive met so far)! Also, unbeatable location, great amenities and a well-maintaned building with great views of the city and lake. I am thrilled to be living here and cannot recommend it highly enough.

Review 15 (2024-04-02 - Rating: 5)
Five stars for Taje Williams! Her service at Windsor on the Lake was exceptional—prompt, professional, and truly went above and beyond. Couldn’t be happier with our experience here.

Review 16 (2022-08-09 - Rating: 5)
This year will mark my 4 years in Austin and 4 years in windsor on the lake . This place has a special place in our hearts and these are the reasons why: 1. The location is the best this city has to offer , right in front of the lake, a little away from downtown but near all the happening bars and restaurants on Rainey , trail is right across the building 2. Amazing leasing office staff , especially Mari, she goes above and beyond every single time for all the residents. I’ve lived in the states for over 8 years , and these last 4 years have by far the smoothest , I’ve never witnessed so much support and community like feel from the support staff at any leasing office anywhere . Mari has been beyond exceptional , I personally can vouch for her effective communication, and her patience while she explains the smallest of details .To be honest , no matter how fancy of a place you live at, it won’t be worthwhile unless the support staff at the community are as generous and helpful as the ones we have at the Windsor on the lake. A big shout out to Mari! Thanks for all you do , I’m not sure if we would have made it this far without your support !P.S . Would also like to thank Steven (I know it’s super late ) , but he helped us immensely with our last move . You and Mari are the best !

Review 17 (2021-08-19 - Rating: 5)
We have been very pleased with our decision to move from the 360 Condominiums to Windsor on the Lake. Stevens communication through the whole process was excellent and the responsiveness we received once we moved in was immediate. The night we moved in we noticed the washer and dryer had an issue and the next morning the staff had the washer and dryer working perfectly. Also, the community is very friendly and we would recommend the Windsor on the Lake if you are looking for the at home feeling, steps away from the weekend party on Rainey. The 360 Tower was very nice and we had a lot of fun, however we both feel the vibe on this end is more our style.

Review 18 (2020-03-31 - Rating: 5)
This was one of the easiest and most convenient moves I have ever had - Marisa processed my application immediately, answered all of my questions, and had everything ready - I honestly was shopping for a new apartment, and before I knew I was already a tenant in waiting. Cant say enough - move was great, staff has been great, maintenance requests have been within 24 hours. I moved here blind from LA, and she helped pick a great unit with amazing views - I am very happy in my new home.

Review 19 (2024-08-20 - Rating: 5)
Gabby and Julia were the best. I felt very comfortable, and really loved how everything about the community was explained.

Review 20 (2020-07-05 - Rating: 5)
Loved living at this building for the last year. Management is great and took care of any maintenance issues quickly. Its a nice and quiet building although the amenities are subpart compared to other buildings in downtown. But the location and views of the lake from my unit were definitely worth the rent value.

Review 21 (2022-10-14 - Rating: 5)
Ive been here for 4-5 years now and have loved every minute of it. The staff is friendly and knows you by name plus the maintenance crew fixes any problem usually within a day. You cant beat some of the views you get from these apartments. Re-upped my lease for another year and it was a no-brainer.

Review 22 (2021-05-19 - Rating: 5)
I rented sight unseen due to covid and could not be happier! Katie was so incredibly helpful throughout moving in and with any questions I have had since! My view of the lake and trail is beyond anything I could ask for. My maintenance requests have all been addressed within minutes. One of my main worries with moving into a building like this was noise but in this building you can’t hear anything from neighbors. The parking structure is narrow but always has spots and is gated. There are no guest parking spots but there are other parking structures right around the corner and street parking. I planned on staying just a year here but with this view, the convenience of the area and complex I will probably stay longer!

Review 23 (2024-03-22 - Rating: 5)
Had a great virtual tour with Taje! She really helped me to get an understanding for the area. Very honest and kind. Phenomenal representative!

Review 24 (2024-02-13 - Rating: 5)
The Windsor on the Lake staff Taje, Gabriella, Edwin, and Santos are professional, courteous and knowledgeable! Best 360 views of the Lake and downtown Austin.

Review 25 (2021-02-08 - Rating: 5)
High quality apartments with solid build and appliances. Were in a unit that faces the hike and bike trail and the view is great. The apartment walls are solid concrete, we have never heard our neighbors once through our walls. Theyve literally thrown parties and we had no idea until we walked by their door in the hallway.Excellent, responsive (and nice) management. In the pre-covid times, there were frequently some fun activities put together for the tenants in-person, and these have been maintained in socially distanced and virtual formats as much as possible since then. All maintenance requests have been addressed within 1 day completely to our satisfaction.2 small additional details: the built in lighting is great, and the closet sizes are awesome. Ive never been in a place with this much closet space! Thoroughly recommend.

Review 26 (2020-02-15 - Rating: 5)
We moved into Windsor on the Lake almost 6 years ago. We thought we wanted to stay here for 6 months and find a house to buy. Guess you could say that we really like living here. We have tall ceilings, AWESOME downtown views and live ON RAINEY st. on the lake. That says it all!!!

Review 27 (2021-07-26 - Rating: 5)
Windsor on the Lake has been home for almost 5 years. I have enjoyed the luxury, privacy, and quietness of the building. I have found that the building is making necessary improvements to update the area and greatly appreciate that.

Review 28 (2024-02-10 - Rating: 5)
A fantastic place to call home! The staff is pleasant and professional and respond promptly. Especially Taje Williams.The location is idea to enjoy the vibe that is downtown Austin

Review 29 (2020-07-27 - Rating: 5)
Lived there 2016-2020. Definitely recommend overall.Mgmt - 5/5 - probably even 10/5. One word - Marisa. That lady pretty much runs the entire property on her little finger. Super professional and super helpful, probably the best Ive seen in Austin - she solved every problem I ever had in minimum time con una gran sonrisa. True asset to the property. I really hope for Windsor and the building that she sticks around.Amenities 4/5 - not as fancy as other buildings I guess, but I was overall very happy. Gym is not big, but usually is empty so never bothered me. Would def be nice if pool was on the roof like some other properties around, but not a biggie at all. Luxer One on prem, and the lobby/common area is very quiet and could be used to work from home.Location - 5/5. Downtown, yet right on the water. Walking distance from the bars, but far enough so you literally got none of the mess or the noise. Not sure why anyone would live anywhere else on Rainey or DT for that matter.Price - 4/5. Only thing to keep at 5 is the fact that the prices went up the 4 years I was there significantly. That said, still cheaper than others, and if you wait for the opp, you could get a nice unit there for a great price.People 4/5. Keep in mind that as a huge building, you are only subjected to the ones living very close to you. Lately, the overall population moved towards younger, and you will see an apartment with 2-3 frat bros, with everything it carries. However, they are still a minority and most building is 30+ yo professionals.

Review 30 (2021-03-12 - Rating: 5)
The Management and Maintenance Personnel are professional, knowledgeable, efficient and personable. We are very happy to be in a building, older than most high-risers in Austin, that has an exceptional hands on environment by Management focused on the comfort of its tenants.

Review 31 (2024-08-20 - Rating: 5)
We just moved in and this place already feels like home. The maintenance guys and office people are friendly.

Review 32 (2021-07-21 - Rating: 5)
Katie and Steven have provided great service upon moving in! Great building and facility - would recommend to anyone looking for a solid place and property management team downtown.

Review 33 (2022-02-25 - Rating: 5)
Lived here for 5 years (2013-2018) and this was by far my favorite apartment ever! Very rarely did we hear anything from neighboring apartments and the location was outstanding.

Review 34 (2023-01-06 - Rating: 5)
Been here for now over a year. The location is unmatched and the Windsor team are very helpful! I will be renewing

Review 35 (2021-02-06 - Rating: 5)
Love living here. Management is superb. Building is quiet and clean. Everyone’s friendly. Location is second to none.