Vistas at Hackberry Creek
Located in Houston, Texas
Address: 2527 W Royal Ln, Irving, TX 75063, United States
Phone: +1 972-441-5698
Rating: 4.3
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-14 - Rating: 5)
Iāve lived at Vistas at Hackberry Creek in Irving, TX for the past two years, and it has been a great experience! The community is well-maintained, peaceful, and conveniently located near major highways, shopping centers, and great dining options.The management team is professional and responsive, always quick to address any maintenance requests. The amenities, including the pool and fitness center, are clean and well-kept, making it a comfortable place to live.The apartments are spacious and modern, with a well-thought-out layout that makes daily living easy. The neighborhood is quiet, and Iāve never had any major issues with noise or security.Overall, if youāre looking for a well-managed and comfortable place to live in Irving, I highly recommend Vistas at Hackberry Creek! -
Review 2 (2024-12-28 - Rating: 5)
I recently moved into this property, and so far, Iām impressed! The apartments themselves are well-maintained and seem to be a great place to live. What really sets this place apart, though, is the staff. Theyāve been absolutely amazing and go above and beyond to ensure residents feel welcome and cared for.A special shoutout to Kimberlyāsheās been incredible throughout the entire process. Her professionalism, friendliness, and attention to detail made moving in so much smoother. Itās clear she genuinely cares about the residents and takes pride in her work.If youāre looking for a place with a solid property and an attentive, welcoming team, I highly recommend checking this place out. So far, itās been a great experience! -
Review 3 (2025-02-14 - Rating: 5)
Been living here more than five years... No issues. The management get better every year. Only issue I found over 5 years was some rude neighbors which can be found anywhere. So its been great 5 years so far. -
Review 4 (2025-02-14 - Rating: 5)
I recently moved into this property, and so far, Iām impressed! The apartments themselves are well-maintained and seem to be a great place to live. -
Review 5 (2025-02-14 - Rating: 5)
One of the best place to stay. They have quick support staff which help when needed. Friendly environment.. nice pool area and fully facilities. -
Review 6 (2024-10-26 - Rating: 4)
I lived here for 15 months, maintenance requests were always addressed, quiet community and good staff at the office.My deposit was sent back to me real quick after I left -
Review 7 (2024-07-26 - Rating: 5)
Iāve been apartment hunting for a little over a week now and Jason was by far the best tour guide I couldāve hoped for. He was more than capable in answering all my questions and made me feel so welcome. By the end of the tour I had all the info I needed and a great look at the property. 10/10 experience, love the gym area !! -
Review 8 (2024-07-30 - Rating: 5)
After visiting several apartments. I was extremely impressed with Chancey and his staff (leasing), the cleanliness of the grounds and the community overall professionalism. They addressed all my concerns promptly and were very attentive to my needs. Great place to live!!! -
Review 9 (2025-02-14 - Rating: 5)
I have lived here since 2007, and have enjoyed every day. And the staff has always been friendly and extremely helpful! -
Review 10 (2025-02-14 - Rating: 5)
I have recently moved to this apartment and so far the check in process and amenities are good and Iām impressed. I have suggested to my friends too. -
Review 11 (2024-07-24 - Rating: 5)
Hackberry is an established property currently undergoing significant upgrades, and I have witnessed remarkable progress during my five years of residency here. The maintenance team stands out for their friendliness and efficiency; they consistently deliver excellent service whenever I submit a request. Their warm greetings and responsiveness contribute significantly to fostering a welcoming community atmosphere. Hackberry has truly evolved into a great place to live, with its ongoing improvements and strong sense of community. -
Review 12 (2024-07-28 - Rating: 5)
Wow!! Incredible day at the Vistas location. The leasing manager made the whole experience great. I wasnāt looking to lease a home until September, but he helped fine something for me way sooner than I thought. -
Review 13 (2025-02-14 - Rating: 5)
This is our 5th year in vistas and we absolutely love the experience. Service and maintenance are very good. -
Review 14 (2024-06-29 - Rating: 5)
This is genuinely one of the nicest apartment complexes Iāve stayed at. Itās the community that really makes it here. The staff is amazing. Chauncee in particular is a genuine individual who has always helped wonders and catered to our needs. Great place. Five stars! -
Review 15 (2024-08-14 - Rating: 5)
While visiting several apartments , I was very impressed with the cleanliness of the property and Chaunceeās professionalism. He addressed all my concerns about the place. One of the best tours!! -
Review 16 (2024-07-07 - Rating: 5)
Awesome experience. I went off a tour with the leasing team and it was great. They were attentive and knew a lot about the property. I would definitely recommend anyone to work here. Thank you Vistas :) -
Review 17 (2024-07-07 - Rating: 5)
I visited this property and was blown away by the customer service. We had our tour with Chauncee and he was so kind and informative. We ended up going with another property, but definitely check this complex out. The community was clean and the staff were friendly and eager to answer any questions. -
Review 18 (2024-06-29 - Rating: 5)
Wow. I only have great things to say about this place! I moved here 6 months ago from New Jersey for work and I was so nervous about finding community here in Dallas. Lucky for me, God provided the perfect place for me to grow some roots! I have to give props to Chauncee for being such a great employee! He makes this place feel like home! -
Review 19 (2024-07-07 - Rating: 5)
I am thrilled to share my overwhelmingly positive experience at the Vistas at Hackberry Creek in Irving, Texas. Under the exceptional leadership of Chauncee, the property manager, this community has truly exceeded all of my expectations.From the moment I moved in, Chauncee and his team went above and beyond to ensure that every aspect of my living experience was exceptional. His attention to detail, professionalism, and genuine care for the residents truly sets him apart. He consistently goes the extra mile to address any concerns or requests promptly and efficiently.The Vistas at Hackberry Creek itself is a true gem. The property is meticulously maintained, with beautiful landscaping and well-kept amenities. The apartments are spacious, modern, and thoughtfully designed to provide both comfort and style. The community offers a wide range of amenities, including a stunning pool, fitness center, and clubhouse, providing residents with a luxurious and enjoyable living experience.What truly sets this community apart is the sense of community and camaraderie fostered by Chauncee and his team. They organize regular social events and activities, creating opportunities for residents to connect and build meaningful relationships. The sense of belonging and community spirit is truly remarkable.I cannot recommend the Vistas at Hackberry Creek enough. If you are looking for a place to call home in Irving, Texas, this community is an absolute standout. With Chauncee at the helm, you can expect exceptional service, a beautiful living environment, and a true sense of community. -
Review 20 (2023-01-11 - Rating: 5)
You cant expect apartment living to be perfect, and living here hasnt been an issue at all. The office staff and maintenance team both are great! The guys are considerate, quick, and kind when having to enter my apt with any service requests I have. The girls( Savannah Pickering and Mica Gonzalez) in the office have great customer service and are always so helpful. This property has so much to offer and I have really enjoyed living here and calling this my home. I love that they have a fitness center and swimming pool. The property is in the center of the city from the mall and has easy access to the highway. When I travel for work, itās nice to live around the corner from the airport and not worry about driving too far out. I would definitely recommend this property to everyone! -
Review 21 (2023-08-14 - Rating: 4)
Overall I had a great experience living at Vista at Hackberry Creek. I connected with Deja, who made my experience wonderful. She is always very professional, helpful and shows how much she cares about residents needs. I stayed at the complex for over a year and didnt have many issues. If I need something in my apartment taken care of, maintenance would fixed it right away. One downside to living there is that the laundry room wasnt always clean but the machines worked. -
Review 22 (2024-04-02 - Rating: 4)
Stayed at Vistas for 2+ years.Move in and Move out was super easy. Deja and Ciara were very cooperative and prompt in answering any queries. This is an open community ,hence there were few security incidences reported in 2023. However the management took few actions and worked with police department demonstrating efforts to address the issue.There were few incidences of water shutdown but those were alway pre informed.Overall we had nice stay at this property. The depoait amount was returned within a months time. service and repairs are prompt.Apartments and buildings are old but those are spacious. They are trying to rennovate some of the apartments. Community has two big swimming pools.Many Indian families stay here.Some of the apartments have roaches...so it all depends on who stayed before you. -
Review 23 (2025-02-14 - Rating: 5)
Great staff. They make sure every resident needs are met daily. -
Review 24 (2023-02-23 - Rating: 5)
Great and fun place to live. The environment is quiet and the property is very clean. The management team is amazing they have so many events and activities for the residents. The office team is very professional and always willing to help! I had an easy and seamless transition throughout my move-in process, thanks to Deja. She is the best! Sheās knowledgeable and professional, and every time I call or come into the office she is ready to help with a smile. I seriously recommend seeing for yourself. This is a great place to live, I wish I could give it 6 stars! -
Review 25 (2023-04-27 - Rating: 5)
Apartments are clean and have very good location. I would recommend anyone who is in search of a comfortable and convenient living space. Throughout my stay, I found the staff to be incredibly responsive and accommodating. Whenever I had a question or concern, they were quick to respond and went above and beyond to ensure my comfort and satisfaction. It was clear that they genuinely cared about their tenants and took pride in providing a top-notch living experience. -
Review 26 (2024-08-04 - Rating: 5)
Thank you, team. I enjoyed how smooth the move in process was. The leasing team was able to get me everything i needed less than 10 mins. Chauncee , Kimberly and Jason were awesome.. -
Review 27 (2024-07-07 - Rating: 5)
Vistas, I want to say thank you for going above and beyond for me. I was able to transfer to another unit with no problems. The new leasing team made me smile. -
Review 28 (2023-04-26 - Rating: 5)
Love the community! It is very clean and always well maintained. The staff is amazing, theyre so friendly and always have fun events planned. Deja works at the front desk, and she is always super helpful. They always make us feel welcome and even have little toys for our dogs when we stop by the office. Great place to live -
Review 29 (2022-08-09 - Rating: 5)
Moved here recently for my job and so far itās been nothing but great experiences. The property is beautiful and well tended too. The pool is absolutely gorgeous. Maintenance service has been good and quick. The staff here care about you and your needs. They explained everything and worked with me. Their response time is pretty fast and they answered any questions I had. Smoothest lease sign and move in. -
Review 30 (2023-04-25 - Rating: 5)
Great and clean community šš friendly and easy going Leasing consultant Ms. Savannah . She helped us a lot in any of our apartment issues and moving process.. She is the best! She always does her best in helping community people. Her response in any of the apartment questions are very fast .Maintenance team members doing a great job . -
Review 31 (2024-12-21 - Rating: 5)
Beautiful property and incredible staff! Kimberly was very helpful and kind -
Review 32 (2023-01-09 - Rating: 5)
I just moved in 3 months ago and this community has been everything I wanted it to be. Savannah was really helpful with my application. My home is cozy and cute, and not modern cookie cutter like all the new places here in Irving. The creek in the back is beautiful and I love taking my fur baby over there for walks. It stays peaceful and quiet back here, and being able to hop on highway 114 to go to work has been perfect. Im so glad I found this place! -
Review 33 (2024-08-29 - Rating: 5)
Thank you Chauncey for a great experience. We loved the tour and the professionalism you have. We are so excited to move In -
Review 34 (2023-08-25 - Rating: 5)
Weāve been living at these apartments for about 6 months, Mica and Savannah have been by far the best team we have worked with . Told us about all the perks of living in Irving/Las Colinas.Theyāve been super helpful whenever we had a work order or a concern . The apartments are also in the perfect location so mostly everything we need is at short distance. We will be renewing our lease thanks to Mica! -
Review 35 (2024-01-04 - Rating: 5)
I have been a resident at this property for a little under a year now. I can honestly say I have ZERO complaints. Between location, grounds up keep and wonderful customer service, I am almost certain I will stay for another 13 months. Thanks to Mica for her assistance and for always being so friendly! -
Review 36 (2024-07-24 - Rating: 5)
I am planning on moving in a few weeks and I loved my experience today. Thank you leasing team. Excited to call this place home -
Review 37 (2023-05-19 - Rating: 5)
Highly recommend this community for those looking for a calm and welcoming family environment, the office staff is wonderful, happy to help and always seem to be in a good mood, there is a beautiful area near the back of the property where there are places to sit and watch a large warer fountain. At all time of day there are people cycling, walking with family or pets, neighbors are friendly, is a safe quiet community. Overall a great experience and highly recommended. -
Review 38 (2024-07-07 - Rating: 5)
Iāve lived here about 2 years and I have enjoyed it. The new staff has definitely created a space that makes us feel like home. Thank you -
Review 39 (2024-07-06 - Rating: 5)
I just moved in 3 days ago and was greeted by the best people in the office. Chauncee and his team had made my transition great. Love this place -
Review 40 (2024-09-15 - Rating: 5)
Thank you team,. I met with Chauncee and he made my family feel welcome. Excited to Make this home -
Review 41 (2023-04-25 - Rating: 5)
The complex is very clean and safe. The Maintenance team are fast and nice they do a great job every time. Savanna is nice and very very helpful sheās been great to my family. And they do a lot for the residents they have great ideas that they share with us I recommend coming here my family is very happy with vista at hackberry creek -
Review 42 (2023-08-24 - Rating: 5)
The staff is so friendly, especially Mica! She was so sweet and extremely helpful when I came in looking for my new apartment. She always answers quickly and is professional. Definitely ask for Mica when you go! -
Review 43 (2022-08-09 - Rating: 5)
Iāve lived in apartments my whole life and never have I ever had such an amazing stay during any lease as I did here. This quiet community was perfect for me and my lifestyle. Close to everything, quiet and welcoming! On top of that, the leasing staff is incredibly helpful! Always tended to requests or concerns, always cheerful when I walked into the office, and always made me feel heard! Unfortunately, I have to move due to unforeseen circumstances with my job, but man will I miss living here! Recommend it to anybody in the DFW area looking for an a great place to live! Thank you guys for the stay! -
Review 44 (2020-09-11 - Rating: 5)
I came in to tour the property. Darnell and the office staff were all very friendly. Itās in a fantastic location and the landscaping and apartments look very well taken care of. I absolutely fell in love! I have lived here for a couple of months and have no complaints at all! The maintenance staff is incredible. One of the maintenance guys Victor has been nothing short of professional and always fixes any problem I have within my unit in a timely manner! I love everything about this property! I highly recommend you come in and see for yourself! -
Review 45 (2023-08-23 - Rating: 5)
Upon my arrival of this property, I was welcomed by a couple of lovely ladies. Deja definitely gave me peace of mind through her attentiveness. Most apartment complexes only care about numbers/occupants and the market. Deja was kind, informative as well as confident which made me feel that Im in the right hands. Next, the other lovely woman Mary reminded me of my 3rd grade teacher, detailed oriented, supportive, and carrying around a lot of positive energy, which contributed to the atmosphere of a chill and joyful environment. Out of all the apartments in the area, this is definitely the best. -
Review 46 (2022-05-24 - Rating: 5)
Iāve recently moved in and so far I love it. The location is great for my career field being located right off 114. As far as the apartment it allows me more than enough space in the living and bedroom areas. I wish it was more room in the kitchen but for what itās worth I can deal with that.I havenāt had any maintenance issues yet so I donāt know how their response time is but my move in was painless and the staff was friendly on my visit which made me choose them over a few other options. Will update in 6 months. -
Review 47 (2018-11-06 - Rating: 5)
We have been living in vistas for a year now, and I can say they are the best apartments in the area at this price! They are quite enough parking slots, the community is nice and quitethe swimming pool is clean as the summer starts, gym is also quite decent, they have really good services if something needs to get fixed in the apartment. The laundry facilities are always clean and working.The locality is great, as everything is available is shorter distance.The apartment is also spacious at the price.So its always been a great experience living here!š -
Review 48 (2020-12-05 - Rating: 5)
This is a great place to live ,its a peaceful community with the beautiful view of Hackberry creek and have lots of parking space . In the prime location close to MacArthur Blvd, It has easy access to local businesses like grocery stores, multi cuisine restaurants, to fitness and therapist places, almost everything I need. The staff at the leasing office are very professional and helpful. They always receive with a smile and address the issues at the earliest , special mention to Darnell Parker who has been helping me since the apartment tour till now. He is awesome at his work. Also the maintenance team , they are the best, hardworking , polite professionals who needs a special mention too.. Overall its a pleasure to be here. Thank you for making my stay a pleasant one -
Review 49 (2024-12-21 - Rating: 5)
I want to thank Jason for helping me and answering all my questions and explaining things when I didnāt understand something! -
Review 50 (2020-08-18 - Rating: 5)
Been here since January and I love it! The staff is incredibly nice and professional, my issues are taken seriously and the amenities are perfect for me. The first comment everyone makes when coming to visit my apartment is wow itās so quiet! And they are right it is super quiet and clean š my apartment could be slightly more updated but overall itās an awesome place to live. Not to mention the location is so close to so many great things!! This apartment will be hard to part with someday! -
Review 51 (2021-10-26 - Rating: 5)
Well I love these apartments! Iāve had a great experience since I loved in. The community is nice and quiet. The maintenance team is on top of IT!!! Omg and the property manager Mica is amazing. Sheās been so helpful through so many experiences while here. Iād definitely refer people to stay here. -
Review 52 (2023-04-25 - Rating: 5)
Vistas at Hackberry Creek is a wonderful place to live. I not only feel at home here, But thereās always someone willing to help you out. Itās a great community to be in. Plus thereās two amazing pools, and a newly renovated fitness center! I definitely recommend living in this great area!! -
Review 53 (2020-09-11 - Rating: 5)
My time here at vistas has been a great experience so far. The office staff is very friendly and helpful. The maintenance team is wonderful. Ive had a few minor issues since Ive moved in but Victor has been so great at adressing and even going above what was required. Everything is pretty much taken care of the same day. Best experience Ive had so far. -
Review 54 (2019-10-31 - Rating: 5)
I just moved into my apartment in October, and had a great moving experience from beginning to the end. Darnell was so helpful and patient with answering my questions and addressing any of my concerns. He was very responsive. Because everything was done online, all I had to do was pick up my keys the day of moving into my apartment. To top it all off I was gifted a welcome box filled with lots of goodies. So far things are going very well in my new apartment. The property is very quiet and the grounds are always beautiful and well maintained. Happy about my decision to move here! -
Review 55 (2023-04-26 - Rating: 5)
We have a great experience with Vistas at Hackberry since we moved here in Texas a year ago. The community is peaceful and safe. When theres a problem in your unit, theyre quick to response and fix it. Also, theres a weekly newsletter that keeps the residents aware of whats to happen within the community. Thank you Vistas. -
Review 56 (2023-04-25 - Rating: 5)
Moved into these apartments a few months ago! The maintenance and staff do a great job helping you feel welcomed. Would like to thank Deja and Mica for an awesome tour. I highly recommend these apartments! -
Review 57 (2023-03-31 - Rating: 5)
Deja was super helpful with my moving and application process when the time was here! Along with getting us a speedy move in! :) Iāve been living here for almost two months now and everything from maintenance to the environment is overall great! so happy we picked this location! -
Review 58 (2023-04-26 - Rating: 4)
I have been in this community for almost 4 yrs !! Have been comfortable at many times and discomforted on certain occasions ! The leasing staffs !! Deja & savanna &mica are very friendly and have helped on multiple occasions !! Few areas of improvements for existing tenants can be considered -
Review 59 (2019-11-01 - Rating: 5)
I have been at Vistas at Hackberry Creek for only a month and have been very happy with my experience thus far. Darnell was my leasing agent and was awesome to work with right off the bat and made my move in so easy and convenient. Darnell has even gone above and beyond several times with anything I need and following on service requests. Mariah and Darnell both helped me recently as I was out of town and I was worried about the cold weather coming, so I reached out to see if someone could turn my heat on for me. They took care of it immediately. Service requests have been minor things like silverware dispenser for my dishwasher needed to be provided and other little things like that. They have been quick to resolve, so the maintenance team has also been great. The only issue I had was my apartment smelled really bad for awhile when I first moved in, probably from previous renters. It is much better now and Iām not concerned. I hope things continue this way because I have been very impressed so far. -
Review 60 (2021-07-03 - Rating: 5)
We lived at Vistas for almost 2 years. The apartments have great location, theyre close to everything and are in green neighborhood, yet away from MacArthur chaos. Their front staff are amazing, and maintenance team are SUPERB. Our guys were Victor and Danny, what a great team! Is there anything they couldnt fix? I dont think so. They took care of anything from missing blinds tassel to noisy neighbors AC unit. And everything was done very fast and professional. Thank you for taking care of us Vistas team members! -
Review 61 (2019-11-01 - Rating: 5)
My husband and I have been staying for 5 months now and so far, we do not have anything negative to say. The staff is very accommodating. Darnell Parker, in particular, has been assisting us as weve wished to move to a bigger unit. Hes very efficient and helpful to make our move easier.Keep up the good work, Vistas! Glad we chose you as our home away from home. -
Review 62 (2023-11-27 - Rating: 5)
Ms. Teresa, was so helpful wit my move in. Ms. Teresa had all of my stuff ready for me as I enter the build. She was very patient and kind. I would like to thank for her help and welcoming me to the building. -
Review 63 (2024-08-14 - Rating: 5)
I had a great time apartment hunting. Chauncee was super helpful and kind. These are definitely on my list. -
Review 64 (2017-09-07 - Rating: 5)
We have been living in this apartment complex for almost 3 years and I must say we are very pleased with it.The front desk staff is always helpful and welcome you with a smile.The maintenance service here is awesome as they always take care of any reported issue promptly and we dont have to follow up even once.There is ample of parking space available for everyone.Overall we love it and plan to continue as much as we can. -
Review 65 (2022-08-11 - Rating: 5)
My family member lives here and itās such a beautiful property! Itās located on the quiet nice side of Irving. Definitely a beautiful place to live! My family member has shared their experience with the staff and all Iāve heard are good things! Specially about Savannah she is amazing and very helpful 10/10 -
Review 66 (2020-02-13 - Rating: 5)
Love, Love, LOVE this place!!!Ive lived on this property for almost 4 years, and I love it. I was a little concerned about the multiple ownership changes over the years, but each year it gets better. The property is well maintained, its quiet, and most of all safe. As with any apartment from time to time there are going to be maintenance emergencies, but without fail Eduardo is there to save the day. I not had a single issue that he did not quickly resolve with the same friendliness and professionalism regardless of the time of day or night. My AC has died after 11pm in the summer on a Saturday, but Eduardo has always taken care of it. More importantly if someone has to do work in my apartment while Im at work or away I have ZERO reservations about them entering my home while I am away.Living here has been a great experience, and I hope with the most recent management change that things will continue to thrive. -
Review 67 (2024-09-15 - Rating: 5)
Thank you Mr. Holstein for a great tour. The informaciĆ³n you have was very helpful. Super funny guy -
Review 68 (2022-12-30 - Rating: 5)
I am a former resident of Vistas at Hackberry creek, stayed there from Oct 2021 till Dec 2022I would like to take the opportunity to say thanks to each and every member of Cortland team in Vistas and appreciate their effort to make our living comfortable. You have a super-efficient front desk team with Ciara, Teja and Micah and super responsive service team. This team is hard working, honest and values the relationship beyond business.While I am out of the community now, I will surely miss the fun and festivals we used to celebrate. I wish your team all the best and pat on the back for their awesome work.Keep up the great work !!! -
Review 69 (2022-08-10 - Rating: 5)
The ladies in the leasing office we amazing. Made me feel so welcome and at home, were patient and understanding. They really took their time to help me find what best met my needs. Just Amazing, by far the best customer service I have received at an apartment complex. -
Review 70 (2020-05-17 - Rating: 5)
I being living here for almost half a year and Iām still happy... First, the neighborhood is beautiful you have a trail that is around 4mil walk around a gated community... the apt are old but still work for me.. today I had an issue with my A/C on Sunday when the maintenance guys are off.. and I didnāt even call the emergency number and they still came.. Victor was really nice and took care immediately!! I recommend this place!! -
Review 71 (2023-04-26 - Rating: 5)
Hello Everyone,Well what can I say about Vistas of Hackberry Creek...other than I love living here. The Staff is so Professional and attentive to our needs when we have a service request. And thats what so important when your are Renter, for you know things will get done.THANK YOU!! -
Review 72 (2023-05-09 - Rating: 5)
My yearlong experience at Vistas at Hackberry Creek has been amazing. The staff is amazing and friendly, service is quick, and the rates are fair in a very competitive market. I would highly recommend this apartment for anyone searching in the Irving/Las Colinas area. -
Review 73 (2023-01-26 - Rating: 5)
This is our fifth year with Vistas at Hackberry Creek. This is an amazing community. The apartments are well managed and the service is good. The property staff are friendly and the services are prompt.At this point, I would likeĀ to thank Ciara and Savannah for all their help with my new apartment. Thank you both very much.Our thanks to Mary, Mica, Deja, Victor, and Dany for a comfortable stay. My special thanks to Dany for all his help with service requests over the years. Thanks to other serviceĀ team members too,Ā yourĀ team ROCKS !!! -
Review 74 (2024-07-15 - Rating: 5)
I recently visited Hackberry Creek for a tour led by a guide named Kimberly .She was a good source of answering my questions, really good at listening and making me understand what I was confused about. -
Review 75 (2020-09-11 - Rating: 5)
For 15 years Vistas of Hackberry Creek has been my home .. it is a clean, safe and quiet place.I congratulate all the staff for their wonderful work in this community .. to all the administrative staff, their excellent manager, the head of maintenance and all their work team for their great kindness and professionalism and for worrying about responding immediately to each one of our needs.It is a great community with ample parking spaces, excellent location, surrounded by a beautiful area, with a very accessible location to restaurants, shopping centers, hospitals and fwys.It is a pleasure to live in a place like this ... with such tranquility and security. -
Review 76 (2021-10-26 - Rating: 5)
First of I want to say I hardly take time out of my day to do reviews in general. However I was so amazed by the staff today that I just felt that I needed to express my feelings. I was greeted by a young lady by the name of Mica. She was very nice and helpful as I have been searching for a new apartment for the past month. She greeted me with a nice warm smile and was very helpful and answered all the questions I did half. I was on my lunch break so I was short on time, and even came off a bit rude because again constraint on time. However that did not affect or bother her at all she got me in and out within the timeframe and I made it back to work on time. If only every apartment complex had somebody like her, the world will be perfect. Again will definitely be leasing with you guys once my lease is coming to an end on my current apartment. Mica deserves to be a trainer, people really deserve to learn from her!! -
Review 77 (2021-05-18 - Rating: 5)
I recently moved in and wanted to express my love for this team! Iām new to the area and the team made my move in easy and smooth. Mary was the most helpful person ever!!!Iāve been bugging her with a million questions and she has been super quick with her response. I can see that her leadership is second to none and it shows with her team. Thank you all so much for helping me when I needed. Highly recommend anyone looking to check out this complex! -
Review 78 (2023-07-20 - Rating: 5)
Moved here from out of state. Deja was amazing and very professional. Took really took the time to make us feel comfortable. Id recommend her to anyone looking for a place to call home. -
Review 79 (2016-08-26 - Rating: 5)
I have lived here going on 3+ years now and it has always been an amazing experience. The apartment complex is always clean and other tenants are extremely friendly. My favorite part of these past few years is definitely the front office staff. Between Stephanie, Mary, and Essien Ive never had a troubling experience and their customer service skills are second to none. Until buy a home of my own I couldnt imagine living anywhere better. -
Review 80 (2020-06-23 - Rating: 5)
My stay here has been nothing be amazing from the Staff in the office, the Maintenance team, and even the neighbors. The neighborhood is quite and very family oriented. The staff makes sure your needs come first here and thats always a plus. I recommend anyone who is a resident of Texas or even if you are moving to Texas to please come check at Vistas at Hackberry Creek you will not be disappointed AT ALL.Thanks to the wonderful staff Courtney, Darnell, and Tammy. You guys are awesome. -
Review 81 (2020-08-16 - Rating: 5)
We had been living in this apartment from 2015 to July 2020. We just bought a new house and relocated to a different community in Irving. We had an awesome and amazing time with our neighbor and leasing office personnel. Victor and his team are very helpful and knowledgeable maintenance personnel. All office personnel are so professional, friendly, and dynamic in this apartment. Ā Especially, Tammy (whom we dealing with all the time), Egniz (we believed, she got transfer in another location in these days) and, the manager named Courtney(never seen her before but she cooperated us all the times for our leasing issues) are very cooperative, responsive, and amazing people. In May 2019, we wanted to buy a house in the Irving area, and we made a deposit with a home sales/construction company; however, they took almost 13 months to build our house. Ā So, we had to extend our lease almost half dozen of times only in this year, however, Tammy and Courtney always helping us to extend our lease with the same (or little bit more) amount of rent, and not even only this they also helping us to prolong the date of the lease, helping us for maintenance issue and all payment issues. Courtney, Tammy and their team always organized a very interesting, remarkable, and impressive event and fun-oriented program every month and bi-weekly as well. We enjoy it a lot with her team. The management also waives some of our fees as per our request that were generated after moving out, so we are really thankful to them.I recommend the apartment because this apartment is situated in the greenery and very peaceful zone. If you want to do a peace morning and evening walk, they have three different places close by this location; one big circle is outside of Hack Berry Creek, another one circle through Bridges (they have a big walking path for public and bikes), and the last one is in its owns premises. They keep cleaning their apartment premises all the time, you cant see a single piece of paper around there. They always keep up to date their greenery ground, fountain, swimming pool, gym hall, etc. Ā If you love to live in a peaceful environment then this apartment would be the best for sure. We are really thankful to Cortland Apartment ( which name was, Vistas at Hack Berry Creek before) for our 5 amazing years. -
Review 82 (2022-06-29 - Rating: 5)
The staff is very understanding and Ciara has been a huge help since I moved in! Shes very attentive to detail and responsive. If I ever have an issue she addresses it and continues to express a great attitude. Im thankful to live in a exciting, safe community like Vistas. -
Review 83 (2021-09-10 - Rating: 5)
We just moved to this complex. We found excellent customer service. Demetrius is very friendly and gives excellent customer service. We rented the apartment only because of the wonderful experience we had while he was helping us.Victor and Jacob are very kind and helpful. They do excellent maintenance work. Everything is very well organised and we love living there. -
Review 84 (2020-09-18 - Rating: 4)
So far so good! I am loving my apartment & I havenāt had many problems while being here. Itās very quiet & everyone stays to themselves. I also want to shoutout my leasing agent Demetrius Parker. Heās an amazing agent & has shown nothing but kind to me since Iāve been here. Iāll definitely leave another review once Iāve been here a while longer. -
Review 85 (2021-05-18 - Rating: 5)
Omg, I love my apartment and can not thank Demetrius Parker enough for keeping his words, being consistent with reaching out, and overall just making me feel welcomed. I have been living at Vistaās apartments going on 2 months now. I must say that these are by far the best apartments I had. If youre looking for nice, respectful, and timely manner people that are leasing apartments Vista at Hackberry Creek is the place to be. From the front office to the maintenance team, theyre meritorious and deserve to be acknowledged for their tenacity they bring to the community. -
Review 86 (2022-11-18 - Rating: 5)
Great place to live ! I have been here over a year, and love it. Its clean, maintained, and quiet. The staff and leasing agents are great, responsive and friendly. Ciara is the best and always helpful! Def recommend these apartments ! -
Review 87 (2023-08-11 - Rating: 5)
Vistas at hackberry creek is amazing!! I love how thereās always people around to help if needed. Also shout out to Savanna and Mica!! They are always working their very best to ensure everyone is comfortable and happy! If you ever need a great apartment to live in, definitely choose vistas at hackberry creek!!! ā¤ļøā¤ļøā¤ļø -
Review 88 (2020-12-01 - Rating: 4)
Weve been in this community for 4 years and had very little problems during our time there. Any service or maintenance issue we had were taken off almost the next day excluding holiday seasons and such. Management has switched 3 times during my stay but I was able to cooperate with them. Noise level near our apt has increased over the years but recent management has taken steps to address them especially during summertime when the sun goes down late, kids dont really want to go back home. If youre fine for mostly quiet neighborhood within a 3 min drive to supermarkets and stores and very close to major highways/state routes like 161, 114 then Vistas would be one of those communities for you. -
Review 89 (2020-09-11 - Rating: 5)
Ive been here since mid-July and love it! The grounds are clean. The office team are super easy to work with. Communication is frequent through texts and emails. The resident portal is so wonderful for maintenance requests and payments. And the curbside garbage service is fantastic and very convenient! -
Review 90 (2022-08-09 - Rating: 5)
Just moved to the DFW area and everyone here was so welcoming! Itās tough having to plan a move from out of city but the process was made smoothly by the lovely staff. Savannah helped me throughout the entire process and she even gave me cool restaurant ideas and places to go visit once i get settled in! Absolutely love it here. -
Review 91 (2021-10-26 - Rating: 5)
I hardly ever feel the need to share experiences but today I was definitely wowd by these two wonderful ladies in the office. I have been apartment searching for about 2 months and it has been very difficult. However I met this very nice young lady, I believe her name was Mica. She was super helpful and understanding on my needs and wants. She went above and beyond, I have visited 3 properties and this one BY FAR outshines everyone. I will definitely be back once my lease is over at my current apartment. Mica definitely deserves a raise!! -
Review 92 (2017-09-16 - Rating: 5)
Slightly outdated looking apartments, but still very nice. The management here is terrific, the workout facility fits my needs, and when I had an issue with our ice maker, maintenance had it fixed the next day. Its well lit and seems like a very safe place. The swimming pool is gorgeous and well kept. My only complaint is that the hot tubs have been out of commission for awhile, but Im sure theyll get to that shortly. -
Review 93 (2017-09-07 - Rating: 5)
I just renewed! I really enjoy living here. The staff is great. Especially our leasing director. They really go the extra mile! Maintenance concerns are addressed promptly and courteously. Great location and beautiful golf course views. -
Review 94 (2020-09-10 - Rating: 5)
Iāve lived here almost two weeks and so far things are going great. Darnell made our move in process, smooth. He has a great, upbeat personality! We had an issue with our refrigerator fan and maintenance came over quickly and fixed this issues. I do have loud children above me when Iām trying to sleep at night, but the staff is working on that issue so Iām hopeful that it will improve,soon! -
Review 95 (2024-07-06 - Rating: 5)
I have great leasing consultants in the office. They have made my experience here amazing. Thank you Chauncey -
Review 96 (2017-09-10 - Rating: 4)
Weve been living here for the past two yrs and have had a very good experience. The location is great and the front desk staff are always very responsive and helpful. Any work orders we put in gets promptly done. We have some pest issues at our unit and the treatment they offer doesnt seem to be very effective. Other than that, weve had a pleasant experience. -
Review 97 (2016-08-26 - Rating: 5)
Beautiful complex that is complemented by the wonderful staff at the leasing office. They are hands down the nicest people Ive dealt with at a leasing office and, are extremely helpful. Its a fairly quiet yet still active community and everyone is so friendly. Wonderful apartments, I would and do recommend this place to anyone who is looking for an apartment. -
Review 98 (2023-04-25 - Rating: 5)
We recently moved in here and the move in process was really easy - thanks to Savanah! She was really helpful and sweet. Its a safe and clean community and we are enjoying our stay here. -
Review 99 (2021-02-08 - Rating: 5)
I really hate looking for apartments, itās so much I feel like you have to do if you want to live somewhere comfortable and worth your money. Needless to say I also feel like the staff in the complex should be friendly, great listeners, patient, honest, and really just care about their customers. Ciara in the office did all of those things and above! She was very helpful and did not make me feel as if she was just trying to get me to lease an apartment I may not want. She made me and my husband feel really comfortable, and helped us throughout the whole leasing process. This company should definitely have more workers like her, that is if they already donāt! Thank you Ciara! -
Review 100 (2020-09-09 - Rating: 5)
I have been living in this place for past 2.5 years and I absolutely love the place. Great location, quiet, decent amenities and the management has been quick to respond to service requests. I once had a service request in the middle of the night and the emergency team drove an hour and half and came and fixed the issue. The apartments are slightly older but the service, management and location more than make up for it. -
Review 101 (2017-11-22 - Rating: 5)
I am very pleased with our choice. The staff was very polite and very informative when we were first shopping around. Iām pleased to say that that we still continue to have the same level of service from them. I appreciate the maintenance staff And their professionalism, they are quick to responses. Overall we love the Apartment and the atmosphere. -
Review 102 (2020-06-25 - Rating: 5)
Highly recommend living in this community specially after Cortland took over. Lived in this community for 4 years. Quiet, clean and safe.Maintenance requests are being taking care of quickly. If you need any assistance or escalation, just contact office. Theyll help you out quickly.Special thanks to Courtney for helping us with roof issues.We had amazing time!Thank you all, -
Review 103 (2020-09-10 - Rating: 5)
I toured this place about a week ago and I canāt stop thinking about how great the tour was. Demetrius Parker showed me the property and he was so helpful. He was very knowledgeable and answered all of my questions. He was very welcoming and made me really see myself living here. I toured other apartments and they did not compare to the Vistas at Hackberry Creek. This place is awesome and I will be living here! -
Review 104 (2020-06-05 - Rating: 5)
The maintenance team is fantastic. Very professional, polite, and knowledgeable in the work that they do. Danny and Victor have been nothing but great! The office always calls you regarding an update on a work order and they make you feel that they care.Overall, wonderful service and phenomenal team. -
Review 105 (2019-11-01 - Rating: 5)
So far Iāve enjoyed my stay here at Vistas. Ashley always goes above and beyond to help me with everything and anything I need, sheās very sweet. The entire staff is always friendly. I will plan to stay for quite a while. Darnell and Mariah have also been great with helping me! -
Review 106 (2022-11-17 - Rating: 5)
The leasing staff is top notch! Big shout out to Deja! The best leasing agent in DFW! In short, Deja was nothing short of amazing! Very responsive, patient, knowledgeable and works diligently. Super sweet & so easy to talk to about my needs & expectations of an apartment community. Thank you Deja for making my life a little more easier during my apartment hunt. If youāre thinking about leasing here, ask for her! šš½ -
Review 107 (2019-10-28 - Rating: 5)
Ashley and Darnell have been great! They are always ready to help and very patient. I have arthritis, and they have often helped me to pick up my packages with a cheerful sprit. They are both quite knowledgeable about all the details at the apartment complex and show excellent leadership qualities. Vistas of Hackberry Creek is very lucky to have them. -
Review 108 (2022-09-11 - Rating: 5)
Recently moved in and love it so far!!! Savannah is awesome!! She made my leasing and move in so easy. She was super helpful and always answered all my questions! Sheās the best! If you want move in request her! -
Review 109 (2022-08-10 - Rating: 5)
I just moved in recently and Deja made the process SO easy. Iāve never had such a great experience. She made me feel SO welcomed!!! Not to mention, the apartments are super nice and definitely the best ones Iāve lived in so far. -
Review 110 (2024-09-05 - Rating: 5)
My transfer was very smooth. Thanks Chauncee! You rock -
Review 111 (2020-07-15 - Rating: 5)
Moved in very recently but Tammy is fantastic! The area is quiet and peaceful. The apartment is somewhat older but kept up very nicely. I put in a service request late afternoon and before lunch the next day Victor had fixed all my issues. Would really recommend this place so far! -
Review 112 (2020-02-17 - Rating: 5)
I have been living here for 4 years, nice place. Also very quiet and safe neighborhood which i prefer the most. I have been happy being here and the maintenance staff also fixes any minor issues on time and very quick, very good service.Recently i happen to meet Tammy bowerman from the leasing office during one of the resident program, sheās very cheerful, nice and helpful. It makes u feel comfortable to talk to such person ,i liked talking to her. Good place to live in.Best staff .I highly recommend vistas @ hackberry creek apartments. -
Review 113 (2019-05-27 - Rating: 5)
Wow! Where do I start?... I just moved today and I absolutely love everything from Vistas Apts! My apartment is in perfect condition, everything was clean and in perfect condition. The price is very decent for the clean and quiet area. So far my neighbors look nice and quiet, all I was looking for. Best apartment I have lived so far, I absolutely love it! Ashley Evans (the leasing agent) was very nice and efficient, my process of getting the apartment was incredibly easy and fast. I have not a single negative thing to say but just reccommend this condo!š -
Review 114 (2021-05-05 - Rating: 5)
These apartments are perfect! Grounds are well kept and maintenance is always courteous and responds quickly. Ever since move in, Victor has been so helpful with all concerns and makes sure to keep everything functioning properly. -
Review 115 (2023-11-05 - Rating: 5)
Unfortunately the office was closed today, however, Victor and another maintenance crew member came out through the snow to assist in fixing the heater despite being far away. Very much appreciated!!!Update: Wife and I were having lock issues and were stuck for some time. Mr. John from maintenance was able to take his time to come out and assist us as an emergency. Highly appreciated Sir!!! -
Review 116 (2017-09-06 - Rating: 5)
I absolutely love Vistas at Hackberry Creek! Maire, helped my roommate and me find the perfect apartment in our price range! The workers here are always friendly and greet you with a smile! Everyone has been so helpful and asking me what they can do to make our apartment even better! When we moved in we had new carpet in newly painted walls not to mention an extremely clean brand new apartment! If the apartment and selfless and great enough, the location is wonderful! We are located at about 15 miles from Dallas which is great but even better is the Las Colinas area which has everything you could ever need or want within 3 miles of our apartment! I love our apartment and wouldnt dream of living anywhere else !! -
Review 117 (2020-09-10 - Rating: 5)
I have lived a The Vistas at Hackberry Creek for 5 years. This property is clean, well manicured and very well maintained. The landscaping is beautiful. Management is very kind and respectful and any maintenance is handled very quickly. I have enjoyed my stay here. -
Review 118 (2020-09-13 - Rating: 5)
My family and I took at tour recently at and I must say the front desk staff was super nice and helpful. We have been to many different apartments and none felt like the welcoming service we received here. The property itself was clean from the outside and the units were modern, with new appliance. -
Review 119 (2024-09-05 - Rating: 5)
Thank you for my tour. Chaunce was very helpful and knowledgeable. Canāt wait to move in -
Review 120 (2019-11-01 - Rating: 5)
This place rocks the team is so helpful! Ashley inside will always greet you with a smile. Victor is the other part of the team! Victor is always treating my apartment like his own always respectful and can be relied on for any apartment concern. Thank you Ashley and Victor you guys make living here an enjoyable experience. -
Review 121 (2019-11-24 - Rating: 5)
Ive been living here for the past 3 years and the staff in the front office are very friendly. Darnell, Ashley & Maria know how to get the job done. Whenever I have a maintenance request, Eduardo and his team are on top of it. Thanks for all your hard work and keep up the work! -
Review 122 (2020-01-25 - Rating: 5)
Iāve been a resident for a few years! At the beginning I had issues with packages being stolen from my front door. I began getting them delivered to the office and met Ashley, who is one of a kind. She is always so helpful, friendly and courteous. Thanks Ashley for all you do!~ Joy ~ -
Review 123 (2020-02-11 - Rating: 5)
The office staff is phenomenal. They are always polite and very professional. I had an issue in my apartment, called the office and five minutes later someone from the maintenance team was here and immediately resolved the issue. He went above and beyond also checking the other rooms. Thank you. -
Review 124 (2019-11-19 - Rating: 5)
This is a place to call home. Ive been here for over 8 years and have lived in two different apartments. That in itself speaks volumes to me. Its not just an apartment complex. We are a family!!! Egniz, Darnell, Mariah, and the rest of the office staff. How can I forget Danny in maintenance. He is always there to ensure any and everything is fixed properly. These are exceptional people. A staff that loves what they do, and it shows with how they treat the ones who live here. If you want to be at home, comfortable, welcomed and know you are valued. Come and join the family, Vistas at Hackberry Creek. -
Review 125 (2024-07-14 - Rating: 5)
I just had the best tour. I enjoyed my experience with Mary, Chaunceeā and Mica. They are truly the best. -
Review 126 (2017-09-06 - Rating: 5)
Nice place to live, and Alyssa, leasing agent, is AWESOME! She helped me through the whole process of renting with Vistas at Hackberry Creek. There were a few extra steps in my application, but Alyssa never seemed annoyed and she maintained her professionalism even when dealing with not such enjoyable people. Thanks Alyssa, and I am so glad we got to work together! -
Review 127 (2023-11-17 - Rating: 5)
Such a great experience! Thank you Mica for always going over and beyond in every occasion! Your hard work doesnāt go unnoticed. Keep up the great customer service! -
Review 128 (2019-11-01 - Rating: 5)
I came in to view an home with Egniz and she was absolutely awesome! She took her time to explain the amenities and perks of living at Vistas at Hackberry Creek. The unit she showed was super cute and Egnizs knowledge of the property was very comforting. Unfortunately, things changed for me and I ended up not being able to apply. However, the overall experience was so pleasant that I would recommend this community to anyone and when the time is right for me, I will apply here! -
Review 129 (2016-07-15 - Rating: 5)
Wanted to give a compliment to the amazing maintenance staff! They do a great job and are always so friendly! I have had bad experiences in the past with other facilities, but these guys are great. I have stopped to ask them questions on several occasions and they are always willing to help!Thank you! -
Review 130 (2017-04-21 - Rating: 4)
Ive lived here for a couple years now, have had mostly good experiences. Much thicker walls and floors than my old place, so I mostly dont hear my neighbors at all. Plentiful wastebaskets around the complex for our dogs, curbside trash pickup 5 days a week, maintenance are pretty responsive to problems and have been friendly every time Ive interacted with them. Front office staff has been very friendly too.My biggest and probably only complaint is the water. I guess its an older complex with older piping, but water pipes end up breaking/leaking and being shut off for one half of the complex, often enough to notice. (And not always the same half.) Theyre fixed within the day usually, but it does mean every few weeks/months or so youll spend 5-6 hours without hot water or water at all. So if youve got a medical situation or something where thats a deal breaker, just be aware. We keep a couple gallons of storebought water around, in case of emergencies.Good complex overall, though. -
Review 131 (2023-01-20 - Rating: 5)
I love my apartments Iāve been here for 2 years and every request Iāve had they have fulfilled and in such a timely manner. Very impressed with the women who work here and help us daily ! -
Review 132 (2022-08-09 - Rating: 5)
I toured the community a couple of weeks ago and I have to say I was amazed with the office staff. They were so helpful and friendly! Mica made sure we got taken care of. Definitely recommend vistas to anyone looking for an apartment!! -
Review 133 (2015-12-04 - Rating: 4)
I lived here from 2007~2009 and it was good. The apartment was cozy and had a great view of the fields in the back. In the summer, you have sunflowers as far as the eye can see. The area around it was nice too, everything you need was close by. I felt safe enough to walk around the area at night or take my bike out. Only thing is this place doesnt have gates or anything secure but I never had any issues. -
Review 134 (2019-11-21 - Rating: 5)
The location is ideal, close to major highways. The office staff (Maraiah and Darnell) are always friendly and helpful!Every maintenance request (Viktor from maintenance team) I have put in they have gone above and beyond to complete, and quickly! Would recommend this place for your next home! Great sense of community here and resident events as well! -
Review 135 (2022-11-16 - Rating: 5)
This is such an amazing place to live! The staff is absolutely amazing. Deja, Ciara, Savannah, and Micaela are all super friendly and professional. I will definitely be renewing my lease -
Review 136 (2017-09-10 - Rating: 5)
Ive lived here for a few years now and I appreciate how they keep the grounds clean and free from loose trash on the community. Of course some residents do not follow the trash pick up schedule but thats just certain residents that do not care. You pay for what you get so if you are looking for reasonable pricing in a nice area then this is where you need to be! Alyssa and Egniz are awesome in the office and maintenance have a really fast response time! -
Review 137 (2021-06-01 - Rating: 4)
Apartment is fine, maintenance is good. Covered parking is a scam as they have no power to actually enforce it. They will let a car sit in a paid parking spot for a week with no consequences.Edit 1:I do not have a covered parking spot as they gave it to someone else without telling me. I only found about this mistake after the new owner of the spot found me in the lot and informed me of the situation. They let me park there for a week with no contact.Edit 2: They have corrected their mistake to the best of their ability. While I do not agree with their current processes, I recognize that they have limits on what they can do. -
Review 138 (2021-05-07 - Rating: 5)
Ive lived here for more then two years, Darnell in the front office has been very helpful and courteous since day one. Victor and his maintenance team have been awesome, they respond quickly to work orders and put in effort to thoroughly resolve your issue or any others they come across. -
Review 139 (2023-06-27 - Rating: 5)
Deja is outstanding! She made our family feel welcomed and went above and beyond to help us during our visit to the property.Highly recommend! -
Review 140 (2017-09-07 - Rating: 5)
I have lived at the Vistas of Hackberry Creek apartments for two years and have only had great experiences. The quiet and friendly community along with the Hackberry staff make it a great place to live. PS. When looking to rent ask for Alyssa she will take amazing care of you! -
Review 141 (2022-08-12 - Rating: 5)
Looking for another apartment to move into. The one Iām currently in hasnāt been keeping us up to date with everything and anytime I call them, thereās no response or call back. I went in to do a tour and the admin staff was super sweet and did everything to accommodate me while I was searching. Answered all the questions I had and made sure that I knew where everything was. This will be the place to be when I move out of my current apartment. Thank you for all the help! -
Review 142 (2017-09-07 - Rating: 5)
The staff is always prompt to offer a solution and filled with friendly smiles, even the maintenance staff. Ive yet to have a single problem that wasnt quickly resolved within a timely manner. All in all one of the best experiences Ive had with an apartment complex. -
Review 143 (2013-11-06 - Rating: 5)
Ive lived at Vistas for about 10 months already and I absolutely love it, not just because its conveniently located in the DFW area where I have access to some of the major highways but more than anything because of its team management. Any problems I might have they are quick to fix and/or try to make it easier for the residents if anything goes wrong. I have renewed my lease for one more year and I would totally recommend it to anyone looking for a nice place to live in a safe, peaceful area. -
Review 144 (2021-10-29 - Rating: 5)
Love it here! I have friends that live here and just love it, if I ever need a place to stay I will go here. The service team is great too, especially Jacob! He is so helpful and always gets the job done! -
Review 145 (2019-11-01 - Rating: 5)
Loved this apartment. Afordable, quiet, nice neiborhood and people. Laundry facilities always open and fully functional, staff is very professional and helpfull. Grounds are well kept, beautifull river runs behind it. Lots of garbage recepticles and plenty of Parking. Didnt want to move but I have to help out family. Would move back in a heart beat. Big thanks to a the staff for a wonderfull stay. Definately the best apartment experience ive ever had. Have already recomended to one friend. -
Review 146 (2021-10-29 - Rating: 5)
The maintenance staff is amazing, always pleasant when visiting. They resolve issues quickly and efficiently. Jacob is a hard worker, he is a wonderful addition to the service team and the community! -
Review 147 (2020-06-25 - Rating: 5)
After visiting a few apt complexes in the area & being disappointed with the office staff, I was happy with my visit to Hackberry Creek. I worked with a gentleman named Darnell, he was able to show me 2 floor plans that fit my needs. He provided all the answers to my questions abt the apt and surrounding area. My lease is up in 3 months and I will surely be back. -
Review 148 (2020-09-11 - Rating: 5)
Great place to live. Close to major highways. And the community is quiet and clean. The maintenance guys do a great job and are quick to take care of any maintenance issues. Would highly recommend vistas to anyone looking in the Irving area. -
Review 149 (2023-07-20 - Rating: 5)
Thanks to Deja for making my moving experience easy and stress free. She was very nice, professional and knowledgeable. Would highly recommend! -
Review 150 (2024-08-19 - Rating: 5)
Iāve had a great move in experience. Thank you Chauncee for the smooth transition. -
Review 151 (2017-10-20 - Rating: 5)
I have thoroughly enjoyed my time at Vistas at Hackberry Creek! The staff have been nothing short of friendly, greeting me with a smile every time I see them. The property is always clean with cordial neighbors. No complaints to be found here, five out of five stars. -
Review 152 (2018-06-20 - Rating: 4)
Management did a great job with every issue that came up. It is a nice quiet community with nice shade for your car and pool time. The only reason I left is because the rent was getting too high (8% increase each year) while not that close to the fun things in las colinas. -
Review 153 (2017-09-06 - Rating: 4)
Ive been living here for almost 7 months now and Ive seen so much improvement in the apartments, management/staff, amenities and the residents.The area is great and the location is so convenient since we have many places around us..Im so glad I can say that I love my home! Love the pool area. For the price its a decent place to stay. -
Review 154 (2023-08-30 - Rating: 5)
It is very quite neighborhood and nice apartment above all they have wonderful and very friendly receptionist namely Teja and Mica. Thank you both for your warm welcome and cooperation -
Review 155 (2020-06-25 - Rating: 5)
Great neighborhood and communtity. While property and community are in good condition, they could definitely use a touch up. But the team, especially Darnell in the office, will make sure your stay here is excellent! -
Review 156 (2024-08-04 - Rating: 5)
I love the customer service that Chauncee Holston provides. Heās very flexible and patient! -
Review 157 (2020-01-19 - Rating: 5)
So far my experience has been Great. Darnell Parker is the best. Not only does he do his job but he goes above and beyond. On and off the clock, I was told by one of the staff they would try to deliver my package to my door. I guess they were to excited to get home and I hadnāt heard anything. And Darnell was there to save the day on his off day!! -
Review 158 (2023-06-09 - Rating: 5)
I truly enjoy my stay at Vistas at Hackberry Creek. Very quiet and the staff is amazing. If you are looking for a new home make sure to stop by here. -
Review 159 (2016-01-09 - Rating: 4)
Lived here for 4 months. Great apartments. No issues at all. Responded in a timely manner to maintenance concerns. Only reason to not give it 5 stars was that it wasnt necessarily outstanding, which is what I think 5 stars implies. But I have no complaints at all, overall great place -
Review 160 (2023-04-25 - Rating: 5)
First and foremost, I loved this community for the minimalistic structure they are built with and the greenery alongside the buildings.Rooms are cozy provided required utilities enough for home needs.A big mistake of mine should I notmention of the service requests. Iām pleased with the quick response on how the requests are dealt and fulfilled within a day. -
Review 161 (2017-03-22 - Rating: 4)
Recently relocated to TX. I wanted to stay close to my job and within budget. I visited several places before making Vistas at Hackberry Creek my new home. Denise made me feel welcomed from the moment I walked in. Friendly staff and maintenance resolved my minor issues immediately. Very pleased with my decision.