Vintage at 18th Street
Located in Houston, Texas
Address: 1700 Seaspray Ct, Houston, TX 77008, United States
Phone: +1 281-957-3520
Rating: 4
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment complex
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-25 - Rating: 5)
Been here going on a year and was about to put my notice in until I met the new staff! It was like a breath of fresh air being greeted by people who genuinely wanted to make sure I was taken care of! I had issues pending since I moved in and within 48hrs they were all resolved thanks to the new manager staying on top of things! I feel more comfortable renewing now since I genuinely do love my apartment! -
Review 2 (2025-02-26 - Rating: 5)
My husband and I have been living in this complex for the past 2.5 months and we have loved every minute of it. I read some of the reviews on here and I can say that as far as the location of my unit I feel very safe. There is plenty of lighting, the grounds are well kept. I can honestly say that I love coming home. The new staff is very friendly and I have yet to have any issues come up. -
Review 3 (2024-08-25 - Rating: 5)
A beautiful place, Im looking for an apartment in this area and I loved the remodeled apartments, the grill and pool area are beautiful, when I entered the office I saw the impeccably clean office and the super friendly staff, I felt like I was part of family, Miss Andrea assisted me very kindly and cordially on the tour, she showed me the apartment which is super beautiful, without a doubt I will move in 100% recommended.I leave a photo of the pool, it is beautiful and the grill area. -
Review 4 (2025-02-25 - Rating: 5)
I love this property now that the new property manager is so helpful, caring, and doing an excellent job since she has been here I have seen a dramatic change for our property. When you put in a work order her staff promptly takes care of the issue. no more waiting a week or more for repairs. -
Review 5 (2025-02-25 - Rating: 5)
I have had the best experience with Torey. Such an amazing manager. Very efficient and dependable. Can communicate effectively and great at problem solving as quickly as she can. Such an awesome manager snd I have seen her actions and efforts in turning the property around. Torey is the best!!!!!!!!! -
Review 6 (2025-02-25 - Rating: 5)
Vintage at 18th st apartments are a lovely community with great staff especially the new manager Torey. She is always in a great mood and eager to answer any questions or concerns you may have.😊 Issues are always handled in a professional and timely manner. Also all the changes that are being made are greatly appreciated Ms.Torey. -
Review 7 (2025-02-25 - Rating: 5)
Excellent service and positive energy. i see the changes which are great. Torey does incredible work and is turning the property around to make it a better place. She is awesome and a professional. -
Review 8 (2024-08-26 - Rating: 5)
The renovations are very nice and some units even have a small private yard space. Very convenient location and close to highway access. -
Review 9 (2024-08-24 - Rating: 5)
Toured the site recently and was impressed by the newly renovated apartments. The pool and community spaces were really inviting and the staff was very nice -
Review 10 (2024-08-16 - Rating: 5)
Nadia, the assistant manager is the very best! Shes very helpful and will always make sure that youre a happy tenant!! Not only is she professional but shes a sweetheart and always have a smile on her face. Her attitude is always positive and she just makes you want to smile!!! The apartments are awesome. Very quiet and spacious too. The Heights is a great place to raise your family. There arent enough good words to say about Nadia. If youre looking for a place please give her a ring!!! -
Review 11 (2025-02-26 - Rating: 5)
I want to personally send a thank you to Zetaurean Morgan. She is very professional and sweet. She helped me with the application process and was very knowledgeable. I will be referring my clients to her in the future. -
Review 12 (2024-09-01 - Rating: 5)
Great place to live! Highly recommended to anyone looking for a nice and affordable place to call home. Spacious units compared to other apartment complexes. The location is great and units were recently renovated! -
Review 13 (2024-08-25 - Rating: 5)
Of course I recommend living here, its very nice.I have been living in the property for 2 years and I have never had any problems, on the contrary I had about 2 work orders in which my air conditioning was going, The maintenance guys arrived and fixed it immediately. The maintenance manager, I think his name is Johnathan, was very kind. He came with another young man, Josue, thats his name. They fixed my work orders very quickly.In these years that I have been living here I have felt very comfortable, and the renovations they are doing are beautiful, the grill area and the pool are beautiful.This new administration does look out for its residents. I had not seen any manager walk around the property and I have seen this Yaneth do it. I spoke with her and she is very friendly. I loved the way she treated me and made me feel confident.thanks for everything guys. -
Review 14 (2024-08-30 - Rating: 5)
Great experience! I met with Mr. Edward he was very nice. Explained the application process with me. Very knowledgeable about the complex, he greeted us with a smile sometimes just a smile makes you feel comfortable. He answered every question we asked. The property is well kept and possible with Edwards help it will be our new home. Looking for a place to stay don’t hesitate to stop by this property and ask for Edward☺️ -
Review 15 (2024-08-29 - Rating: 5)
I had an amazing experience at Vintage at 18th Street! The community is fantastic, and the staff is exceptionally welcoming, especially Edward. He was outstanding and incredibly knowledgeable about all of the apartments and amenities. The spaces are beautiful , with the grill and pool areas standing out as particularly inviting. The entire team was so friendly and made the place feel like home. Highly recommend! -
Review 16 (2024-08-31 - Rating: 5)
Looking for my next place to call home. Went in for a tour. If I remember correctly the person helping me her name was Andrea. She was just so nice and informative! Let me view a couple of different floor plans. Very clean!! Definitely on my list of top three places. I know if I go back I’m definitely going to ask Andrea to assist me again! -
Review 17 (2024-08-29 - Rating: 5)
Greetings, I recently came into the property for a tour. Upon entry, I was greeted by a young man named Edward. He greeted me with a smile and a level of professionalism that was like none other. As we began taking the tour, he asked me probing questions like, “what all are you looking for in an apartment?” And “what’s your price range?”. As we were on the tour he was very knowledgeable of the property and was able to answer every question I asked him with extreme confidence. I urge anyone who is looking for an apartment to stop by this property and ask for Edward, I promise you won’t he disappointed. -
Review 18 (2024-08-28 - Rating: 5)
Love it here! I had problems with my AC unit and it has the be replaced, in the meantime they installed windows units and kept the my apartment cool. Once they received the new parts, they replaced and fixed the issue. Jonathan and other maintenance guy (I think his name is Josue) did the installation and I personally thanked them! Also, the manager Janeth was super helpful in this process and she called me a few times just to make sure I got an update about the situation. -
Review 19 (2025-02-27 - Rating: 5)
Thanks to Torey for helping me out look for something that was right for me ! she was very helpful & patient! good customer service … she was the best !☺️ -
Review 20 (2024-08-30 - Rating: 5)
Absolutely loved the property but most importantly the kind hearted Andrea! She took her time asking me all the questions to make sure I would be completely comfortable in my new home! I would definitely recommend you all take a tour and ask for Andrea! -
Review 21 (2024-08-29 - Rating: 5)
I cant say enough about VaniceI am in the process of applying for an apartmentand had a lot of questions.She is the most professional and kind person I have had the pleasure of dealing with in a long time.Theses days there seems to be a lack of customer service, but not with Vanice.Cant wait to move into this apartment complex. -
Review 22 (2025-02-25 - Rating: 5)
Was skeptical at first but was blown away at the service and cleanliness! All the staff were extremely helpful and Logan in specific was outgoing and extremely helpful! -
Review 23 (2024-08-29 - Rating: 5)
I would like to Thank the staff for helping me with issue. Nadia is trying to get my work orders taken care of asap. She has been working hard to get everything I need done. Also Jennettee is very helpful as well . She came over and helped me with my plants and patio furniture move over to my side of my apartment. Thanks again to the whole team. -
Review 24 (2024-08-30 - Rating: 5)
I love this property! The area is so close to everything that I need. Plus the customer service is top tier, Edward was very helpful and provided extremely knowledgeable service. I had to apologize to him for calling so much, but every time I did he greeted me with a warm welcome and never seemed to be bothered to answering all my questions. So happy I came across this little cozy nook to call home. Thank you! -
Review 25 (2024-08-12 - Rating: 5)
Andrea was the leasing agent who helped me and my friend into a 2 bedroom townhome!She was outstanding with her level of communication! This process went quite smoothly and i am extremely happy here. This complex is fully gated and has cameras in the parking lots. It feels very safe! They also held an event at the pool “back to school party” for the residents and it was super cool to see! They even rented a snowcone truck.So far maintenance has been on their game! We’ve had some issues with AC and they have come to fix it each time. The AC not working at full capacity is the only issue that we have assessed as of yet and we are working on it together! Again, Andrea has helped me a lot with this matter and is always in contact with me as a tenant.Shes a very diligent agent and shes very kind!Im extremely happy with this move, complex, and its employees. -
Review 26 (2024-09-01 - Rating: 5)
I was looking for somewhere to move. I stopped here recieved a tour from Edward. He was very professional, knowledgeable and the property was clean. I received a responds 4 days after feeling out my application. Look forward to my move in day. This place has smiling faces with great customer service. -
Review 27 (2024-08-26 - Rating: 5)
They gave me a tour of the property and I loved it. The new areas they showed me were wonderful. I liked the barbecue area. The remodeled apartments are beautiful. Thanks to all the staff, they are very attentive and friendly. -
Review 28 (2024-08-30 - Rating: 5)
Just wanted to share that when I went to take a tour recently to view some apartments here, a lovely lady named Andrea helped show me around the place! She was so kind & helpful & the apartments were so nice & clean! Definitely on my list to consider! Thank you Andrea! -
Review 29 (2025-02-25 - Rating: 4)
When I tell you Torey is absolutely the best!The customer service makes me feel like family ! Rate is 10******* -
Review 30 (2024-08-15 - Rating: 5)
My partner and I have been living at Oaks of Timbergrove for almost 6 years now and we can honestly say that we’ve seen so much improvement over the last year with Tri Arc and the new Management team. Now with the property’s new name Vintage at 18th Street.The staff are very nice and super helpful. We are grateful for the maintenance for trying their best in keeping the property nice and clean also responding to work orders in a timely manner. Nadia has especially made sure the transition has been as smooth as possible. We have been super understanding and patient because we know things do happen and are sometimes out of the Managements control otherwise is taken care of as promptly as possible.Everything that has been promised a year ago with the renovations and community gatherings has come to life and continues to surprise us.We are super excited to continue seeing the amazing transformations of this property also to see the growth of an amazing community Nadia has built and put together with a lot of hard work, dedication and love.Thank you so much Vintage at 18th Street for helping us finally able to call this place our home! -
Review 31 (2024-07-25 - Rating: 5)
Most of the issues that Ive had with my unit were dealt with in a timely manner (like my AC and requests for exterminators), and a lot of the issues that they had werent really in their control (a few rolling black/brownouts over the summer, without power for a day or a few days at a time).I think that if people are realistic, its really not that bad of a place.This has been my experience living alone in an A1 floor plan (727 sqft).The pros:- Great office staff, very attentive, very responsive.- Very affordable.- Price per square footage is honestly great.- Good insulation, temperatures are fine, central AC is great, and the upgraded thermostats were nice.- Not too noisy, walls arent sound proof but definitely not thin.- Residences seem nice, mostly keep to themselves, but friendly enough and reasonable.- The unit itself: the water pressure was good, huge closet, lots of storage space in kitchen, closets, and bathroom for one person.- New management seems to know what theyre doing and I think the place will be even better in a few years.- Great signing deals and discounts for rent.- Some community events which I havent attended but at least theyre trying something.A few issues here and there but I do think theyre taking care of it. I had a big list of cons but everything seems to be getting better overall. -
Review 32 (2024-08-31 - Rating: 5)
I live in there and I have to say that is an excellent place to live. Everything is organized. The areas are always clean, the management team are very responsive, respectful and nice. Nadia the manager she is the best. Very attentive and helpful. 😃😃. I’m very happy to live in this community. -
Review 33 (2025-02-25 - Rating: 5)
It’s a great community and the property manager Torey is great and has been taking care of all issues! -
Review 34 (2025-02-25 - Rating: 5)
New management has really made a big difference the property is very well kept and this is a wonderful and safe environment for all . -
Review 35 (2024-08-31 - Rating: 5)
This property is to die for! Walking in the ambiance was warm and welcoming! The staff were really bubbly for it to be 10 in the morning! Everyone spoke and offered assistance. I’ve been to a couple of places where greeting wasn’t so great! I had appointment with Edward I was 15 minutesearly but he was ready for me! The tour was great and Edward gave great details and all the info I needed to become a part of The Vintage At 18th Street family! Thanks Edward for being a Grrrreeeatt tour guide! -
Review 36 (2024-08-30 - Rating: 5)
I called to inquire about this property earlier in the week and had the pleasure of touring with their leasing agent, Ed . He was so very accommodating and informative as to what I could expect from the community, he was also thorough in explaining the application process. I have just a couple more tours down on my list, but this property now sits at the top because of his hospitality ! -
Review 37 (2024-08-29 - Rating: 5)
I went looking for a nice comfortable place after moving from Kansas and came across this property. Edward Randle took me on a tour of one of the apartments and he was so knowledgeable when it came to square footage, amenities, and also the community. This is my last stop and he sold me on how well he knew everything about the community. I think I found my home. Thanks again Edward for everything, You rock!!! -
Review 38 (2024-08-30 - Rating: 5)
My experience with Edward Randle was very clear and concise. He was very knowledgeable about the property and neighborhood. Me and my husband loved the property and the amenities that’s offered and there is room for our fur babies. -
Review 39 (2024-08-26 - Rating: 5)
I really enjoyed my time here. Customer service was EXCELLENT and the apartment was really nice. Special thanks to Vanice (sorry if I spelled it wrong) for the good time. I ended up moving out of the city but I recommended my nephew to your place. 5 STARS! -
Review 40 (2025-02-26 - Rating: 5)
Love the place it’s beautiful….plus the property manager she’s great the best takes cares of all the issues at hand. 10/10 -
Review 41 (2024-08-30 - Rating: 5)
Vanice Beasley gave a phenomenal tour of the property she very nice and welcoming. This place is so beautiful with the pool and nice area to grill at. I will most definitely consider this place to stay at with thanks of Vanice Beasley making this place feel like home. Thank you -
Review 42 (2024-06-22 - Rating: 5)
The Impossible is Possible with Edward ! he should definitely have a welcome home sign on his desk. I was Assisted throughout the tour with up to date and abundant knowledge as well as Gifted with Beverages and Condiments. These apartments are absolutely gorgeous and he held every door out of respect as a leader. I definitely agreed for it to be my new home. Thank you Edward! -
Review 43 (2025-02-25 - Rating: 5)
Great staff! The apartments are so nice and welcoming -
Review 44 (2025-02-25 - Rating: 5)
Very nice property the staff has been really nice to me and make me feel very comfortable! -
Review 45 (2024-01-19 - Rating: 5)
There is a lot going on here, but it’s a work in progress and the progress is great! The leasing office personnel are very friendly and super helpful for any issue. The maintenance staff is always working, they never stop; and are friendly and diligent with their tasks. This has lace is definitely becoming a great community and I love most of my neighbors. There are a lot of kids to play with too! -
Review 46 (2024-09-03 - Rating: 5)
This is my 2nd post .I just half to say again what a wonderful experience I have had working with Vanice. There are a lot of apts in Houston to choose from, but the professional attitude is unbeatable with Vanice!! I cant say enough and am so glad I will be living here.Thank You Again -
Review 47 (2024-08-29 - Rating: 5)
Very nice property! Edward was very professional and informative with showing me the different amenities.I highly recommend you ask for this genuine person who can assist you in find a home at this location. -
Review 48 (2024-05-09 - Rating: 5)
I unexpectedly had to move on short notice and had been looking for properties for weeks. I found this jewel of a property during a last-ditch effort Google search and gave them a call. Nadia answered and was cheerful and professional. As soon as she realized that I was looking to move in five days, she transferred me to Vanice, the Leasing Manager. Within the hour, I completed my application online and sent over my docs for a background check. I then visited the property and viewed several floorplans with Vanice (who was very patient with me!) until I decided on the super cute renovated one-bedroom townhome. We started the leasing process immediately. Vanice and Nadia took away about fifty pounds of stress from my shoulders. I have never had a better experience with a property/community. I could go on, but mainly I just want to give a gigantic thank you to them. I can tell that a lot of love is going into making this community a home...not just a place to stay. -
Review 49 (2024-05-20 - Rating: 5)
Hello, it really helps when you have leasing office that cares. Edward Randle is amazing, after the storm. He was knocking on doors to make sure the residents were ok, that was really thoughtful that he went above and beyond. They also hired a cook to prepare tacos since we were not to cook. This makes me a keeper, I love when staff shows they care. -
Review 50 (2024-08-28 - Rating: 5)
The Assistant Manager Nadia is great always willing to help her residents and answer my questions. I love all the staff in this office down to Maintenence men. -
Review 51 (2023-06-07 - Rating: 5)
Absolute best experience I have had at any apartment complex. Nadia has been the most patient and understanding manager I have ever had an interaction with. She always makes sure I am taken care of with any issues and makes you her priority. I truly cannot express how much she has helped me and made me feel valuable as a person. Absolutely recommend that anybody stays here and yall need to give Nadia a raise, she deserves it!!! Honestly the whole staff has been just as helpful and welcoming. They all deserve raises!! -
Review 52 (2024-08-31 - Rating: 5)
Very nice renovations..yes I’ll be moving in shortly..thanks to Edward Randle …he was very attentive..it took me over an hour to make up my mind on which unit ..outside the heat going from unit to unit..he probably was cursing me out in his head 😂…but he continued to show units with a smile on his face..I’m very appreciative..thank you 💕 -
Review 53 (2024-08-30 - Rating: 5)
I toured with Vanice and she was so awesome to work with. I ended up moving closer to Pearland for my job but this property was definitely at the top of my list ! -
Review 54 (2024-05-18 - Rating: 5)
This team is great! They work hard to make sure their residents are taken care of in a timely manner. Erika has built a solid group of management professionals here. -
Review 55 (2024-08-29 - Rating: 5)
Mr.Randle was polite and very patient when I asked him any questions about the apartments. He was cute too!!!!! Very pleasant tour thank u -
Review 56 (2023-10-10 - Rating: 5)
100 out of 10 the customer service is comparable with Chick-fil-A!From Management Nadia & Terrence to the Leasing Staff Bianca, Sheldon, and the amazing lady when you walk in I feel like part of the family.I had a very tight timeline but from my virtual tour to my move in day they were so amazing so thank you!The apartment is beautifully renovated and in the perfect location tucked away but in the middle of everything.I am so happy I found this gem!!! -
Review 57 (2024-03-21 - Rating: 5)
Update: Ive already moved out due to unfortunate circumstances. Ive been in contact with management handling the effects of my early termination of our contract. Honestly, theyve been so patient with me. I cannot express how much I appreciate it. If I could afford it, I would move back. I wish management and their staff all the best.Much like everyone else, Im also experiencing issues with the A/C. It works for now, but reading the reviews, itll probably go out again as well. They put more freon in it and it lasted me several months.I couldnt use my sink in the kitchen for nearly a month because the garbage disposal was broken, and it would pour water on my floor. Around that same time, my dishwasher broke. They replaced the disposal, and I had to put in a request for the dishwasher because the water at the bottom wouldnt drain. Eventually, it did drain and I ran it to see if it was usable. It seemed to work fine at the time. I ran it once more before going to bed, 5 hours later, I woke up to it still running... dishes still dirty and a weird smell coming from it. I havent ran it since then, as Im afraid it will catch on fire. Dont know when theyll fix it, its been two months.But wait, theres more... I renewed my lease on September 26th of 2022, I actually took time off work to go fill out the application. I still have emails of me sending them my paycheck stubs. Fast-forward to today, Im being told I never renewed my lease. I guess I just randomly tried to send in my paycheck stubs for no reason at all. They lost my application. -
Review 58 (2023-10-12 - Rating: 5)
I want to first start off by saying Mr.Haggerty and his entire staff anre amazing, every request I’ve made has been handled with care and concern. My apartment has very modern look. Everything when it comes to appliances to paint work is brand new. I love that we have a lock that you can use your phone to open, and that we can control the temperature with the app. The upgrades are top-tier and are really beautiful I would recommend these apartments every time 10/10 -
Review 59 (2023-05-24 - Rating: 5)
I am really blown away by the wonderful ladies at the office, they all have such a beautiful personality! They listened to what exactly I was looking for and needed, all my questions were answered and the facility was very clean. I’ve been searching for apartments for awhile and coming to see this place, not just because of the special but I’m sold on the upgrades! I can’t wait to see when the pool is completed. Kudos to Lisa, Nadia and Kendra, thank you for making me feel right at home already! -
Review 60 (2025-02-25 - Rating: 5)
Ms Torey is so wonderful, she helps me out so much ! -
Review 61 (2024-01-20 - Rating: 5)
Don’t know where to start. I enjoyed myself at bingo night I even took my mom she loved it also we Loved the atmosphere there was laughter, music food , gifts ! What else can you ask for we got to know each other and the most important was we all had fun!!! 🍀🍀 can’t forget the staff they were really friendly made us feel like home 🏠 thankYou guys for making this happen can’t wait for more to come ❤️❤️ loved my gift 🎁 -
Review 62 (2023-10-11 - Rating: 5)
I was driving in the area looking for a new apartment. I was immediately greeted when I walked in. The PM (T. Haggerty) was nice, he showed me all the units that were available for immediate move in, and he then took the time to listen to me. I was complaining to him about where I currently reside. I shared my personal experience with renting and also shared how moving to a new property I want to feel heard as a tenant. He helped comforted me and assured me that this property cares about their tenants. I will be applying at this property when my lease is up. Great customer service and lovely property. -
Review 63 (2024-08-30 - Rating: 5)
Edward was awesome he is very knowledgably, and professional. Great place too stay! Keep up the good work guys! -
Review 64 (2023-10-02 - Rating: 5)
I’m relocating to Houston due to my new job, so I started searching for apartments online. I came across Oaks of Timbergrove and decided to visit ahead of me relocating here in December. I was greeted upon entrance, shown various floor plans and then a remodeled unit with Terrence. He was very helpful, thorough and answered all of my questions. The upgrades are extremely nice and the location is great. Looking forward to signing my lease soon. -
Review 65 (2023-01-18 - Rating: 4)
I have lived at Oaks of Timbergrove twice now. I’ve had three management companies in that time, and your experience will vary by the company. The current team is doing their best to handle a tricky spot, and answered their phones, and engaged well. I liked my units (having had a townhouse, and single bedroom style).The layout of the complex isn’t the best. It’s a sprawling complex and the numbering system isn’t the most coherent. Parking is mixed, guests have better or worse luck depending on where you are located. Dog park is cute, and decently kept up.Overall, not a terrible complex if the location and price is right for you, especially if current management is able to continue their updates. -
Review 66 (2022-11-22 - Rating: 5)
Ever since the new property management company took this place over, it has been great. Maintenance has been prompt and reliable, the staff has been kind, and the overall feel of living here has brightened. Theyll even throw holiday events for residents with food and prizes! The area feels safe and Ive never had a problem with noise or rude neighbors. This complex clearly wants to build more of a community here and Im all for it. -
Review 67 (2024-01-25 - Rating: 5)
I love my apt, great price, location and an amazing staff. Thanks Nadia for taking care of all my needs! Also the maintenance team for your hard work, the grounds always look beautiful! -
Review 68 (2023-08-23 - Rating: 5)
I was desperately looking for place. Me and elderly mother. We came across these apartments. Sheldon Collins is the greatest leasing agent. He is helpful, responsive, friendly. He made the process very easy for me and my mother. Thanks. I recommend here to my friends and family -
Review 69 (2023-10-02 - Rating: 5)
Office staff very friendly!! Property manager Terence assisted and communicated with me all the way up. Until move in date. I love the size of unit very spacious. Community very quiet during the day and night I’m enjoying my wonderful new place!! I definitely recommend propert -
Review 70 (2024-08-29 - Rating: 5)
Great staff and Edward was very professional took his time and I love the property thank you Edward for showing me the unit -
Review 71 (2024-08-29 - Rating: 5)
Edward Randle along with the entire staff was very friendly helpful took time to show different types of floor plans to help me decide on best situation for family -
Review 72 (2024-06-25 - Rating: 5)
I just feel safe here! It’s cozy and homey feeling.The maintenance team is responsive and it’s the best value in the area. I was shocked at the new improvements which make it more luxurious. -
Review 73 (2022-10-24 - Rating: 5)
This apartment complex, although older, is a decent and safe place to live. However, they are under new management, new owners actually I believe, and they are doing everything in their power to make it a whole new community😊 They’re renovating, taking care of all maintenance problems promptly, and trying to take care of all the residents issues. The old management/ owners were absolutely HORRIBLE, which is where all the bad reviews are coming from, and they are just trying to fix their mistakes. The new management/ owners all the way down to the leasing agents/ new maintenance people are incredible and also very kind, they seem to genuinely care about the residents and want to make it a better community. The complex definitely needs the renovations I’m not gonna lie about that lol it’s just old, but they’re working on it. -
Review 74 (2023-06-08 - Rating: 5)
*Edited my review from a 1 star to a 5 star, my old review was over a year old*If I remember correctly, the new management team came in about 6 or 7 months ago and I’ve got to say, the new management that came in after TriArc took over has been NIGHT AND DAY compared to the previous management company that was here. They have been SUPER NICE and welcoming and are just awesome people to talk to!!If you’re debating on coming here, I would say do it and you wont regret it. The property does need some work, but its to be expected since these units are old and the price reflects it since they are affordable compared to the new stuff around this area, but since this new management team came in, they’ve been working hard to make sure the units are looking good and the property as well.Thank you management team!! -
Review 75 (2023-05-25 - Rating: 5)
Very beautiful complex, I love all of the amenities within it. I did a tour with Bianca she explained everything in detail about each unit. I would live to move in if it was within my budget but unfortunately it is a bit over even with the on going specials. I would definitely recommend leasing here. -
Review 76 (2025-02-25 - Rating: 5)
Such a peaceful place to live love love the amenities!! -
Review 77 (2023-10-02 - Rating: 5)
Terrance was very knowledgeable and easy to work with. He broke everything down to us and helped explain everything in detail. The apt was amazing and spacious. Thanks again for taking care of us so quickly. 10/10 service!!! -
Review 78 (2022-05-17 - Rating: 5)
I have LOVED living here! This is the only place that I have renewed my lease at and I want to stay here until I get a home. Stephanie is the best manager I have ever experienced at a property. Always so helpful and willing to work with you. I would definitely recommend you live here! -
Review 79 (2024-07-16 - Rating: 5)
These last 8 days has been beyond stressful during this HURRICANE…When I say I have never saw a assistant manager that goes OVER & BEYOND for their tenants we had no electricity for 8days & NADIA made sure that everyone had a place to sleep,charge there phone,wash or even cook a HOT MEAL for they families we have been through many STORMS & i have never seen this happen EVER we need more people like NADIA that really CARES about ALL never discriminated against anyone WE ALL came together and looked out for each other during this time our GOD is beyond amazing we got POWER back on 7-15-24 & it never felt so amazing NADIA we thank you 🙏🏽 you are a sweetheart & you will forever be rewarded 🫶🏽…When i say i can’t be more satisfied with my apartment i love everything about it they are renovating the property & making lots of changes NADIA is the best such a sweetheart,I been here a little over 5 months & i have never felt so at home i love my unit so much NADIA is so professional & is beyond one of the best ASSISTANT MANAGERS I have ever came across in my 45yrs if you are looking for a nice place to call home don’t hesitate to stop by & ask for Nadia you will not be disappointed. -
Review 80 (2021-07-14 - Rating: 5)
I used to live in this complex a few years ago and moved back in just over a month ago. I love the fact that they have affordable townhomes with great outdoor space - I miss stairs and wanted something different from an apartment. The affordable rent is a definite bonus and all of my neighbours have been really friendly and keen to get to know everyone.I wanted to leave my last apartment because of noise issues and it is so peaceful and quiet here. As a teacher, my weekends are spent grading a lot of the time, so it’s important I can get on with my work and get some much needed R&R too.I can’t praise Brooke in the office enough either as she was so professional and efficient when I asked for her assistance. A new company (RPM) has taken over and she’s already given them a great name in my books. -
Review 81 (2024-01-24 - Rating: 5)
Just renewed my lease for the third year. Quiet community and amazing staff. Nadia is the greatest! Always going beyond the call! -
Review 82 (2024-02-14 - Rating: 5)
I had the best experience visiting the property Rokitha Mack was a gem. Answered all my questions and took her time not making me feel rushed. Cant wait to hear back on my application. -
Review 83 (2024-06-12 - Rating: 5)
I love my apartment, the fitness center, and my fur-baby cant get enough of the dog park. The staff have been great too. -
Review 84 (2022-12-15 - Rating: 5)
I have lived here since 2017 and there have been changes in Management. This new Management team has been very nice and any issues I have had have been addressed. The apartments are quiet and I am looking forward to the new updating of the property and units. -
Review 85 (2024-08-29 - Rating: 5)
Edward Randle was very informative and knowledgeable while giving the tour of the complex. He went above and beyond!! -
Review 86 (2024-08-29 - Rating: 5)
Thank you Edward answerd all my question i loved the tour he took me on i will be moving soon and found my new cozy spot five stars to him -
Review 87 (2024-02-21 - Rating: 5)
Thanks to Rokithas outstanding customer service skills. Rokitha ensures every resident feels valued and supported. Her professionalism and dedication truly elevate the living experience at Oaks of Timbergrove. -
Review 88 (2024-08-29 - Rating: 5)
Very nice property! Edward was very professional and informative with showing me the different amenities. -
Review 89 (2016-06-05 - Rating: 5)
I have to say I am pleasantly suprised how much I enjoy living here. Leslie in the office is such an asset and a pleasure anytime I talk to or see her. The grounds and pools are kept well. Interiors of the units were renovated with new appliances, flooring, carpet, paint, hardware, and fixtures. They cut corners on some updates but overall done tastefully based on market rents here. I wont be renewing when my lease expires only because my budget for rent has upped and I would like to go back to a newer community with more amenities and features in the unit but it is not because I dont enjoy living here. My partner of four years is a Realtor and will definitely be referring clients to Oaks of Timbergrove for those whose budgets the property falls in. Keep up the good work guys :) -
Review 90 (2021-07-29 - Rating: 5)
Went to tour this community a week ago and had a great experience! The office staff is very friendly and welcoming. The amenities and apartments are nice and the price is great for the location. I am looking forward to moving in! Brooke, Louis, Barbara and Jay were very helpful -
Review 91 (2023-07-17 - Rating: 5)
Thank you for hosting us today. Lisa Spaulding you are awesome to be so attentive to your tenants health and safety concerns. Preparedness and stress management programming at Oaks of Timbergrove was a great success! Thank you! -
Review 92 (2022-02-14 - Rating: 5)
I have been a resident at Oaks of Timbergrove for over 8 months. The new RPM management is very engaging and swiftly responsive with tenant request. It is a great place to live. It is well kept for an older complex and very conveniently located in the Loop. My children and I feel safe in my apartment and new found community. -
Review 93 (2021-07-30 - Rating: 5)
I lived here for an entire year and hated the previous managment team, they were uprofessional and poor at communicating with their tenants. However, the new management team that has occupied Oaks of Timbergrove is the complete opposite. They ensured that my move out was smooth and satisfactory. Due to covid-19 I lost my job but was relocated for a new job to D.C. and was concerned about paying rent for two places since my lease was not up until Aug 31 but Briana and Lewis were the dream team! They ensured that rental assitance covered all my costs, were quick to reply to my emails and phone calls and ensured that my experience with them was a positive one. If you are now thinking of moving into the heights with this management team, I stronly recommend them. They will attentive to your needs and ensure that your apartments feels like home. Thanks yall! -
Review 94 (2024-08-09 - Rating: 5)
This place is an amazing place to be. The community this place holds is immaculate. The staff here is Outstanding. Shoutout to Nadia, Edward and Vee they are amazing🫶🏽🫶🏽 -
Review 95 (2019-06-06 - Rating: 4)
Round two, guys. My husband and I recently renewed our lease, so I thought it was a good time to write another review, updated to reflect any changes from my last review (submitted 10 months ago). We currently occupy a 2b/2b and have signed on for another 18 months at a $40 increase to our rent.I still think the rent rate for this area and apartment size is reasonable, however I will note the extra, unnecessary cable fee required by all residents to pay; Im not crazy about paying $40 for a service I do not use. I dont think anyone living in the complex wants to pay for a service they dont want.Environment:The complex is still a fairly quiet community environment and I very much enjoy the proximity to the Heights and dining services nearby. Its a pretty diverse community and Ive only encountered one rowdy neighbor who liked blasting country music at all hours of the day. Other than that, all is serene.Leasing staff:Theyre kind people who respond to any issues should they arise.Maintenance:I havent encountered any real issues with maintenance other than a prolonged ceiling repair that was needed after a roof leak in one of our bedrooms. The maintenance staff is really kind and if you remind the office about an existing issue, they quickly take care of it.Amenities:All of the apartment amenities are great and I especially enjoy the dog park and fitness facility.Parking:The complex provides one designated parking spot per lease, however the complex does provide additional visitor parking and exterior parking along Seaspray Court. My husband and I own two vehicles, however Ive never encountered an issue parking...although I do know of quite a few residents who illegally park in the fire lanes.Grievances:Im going to sound like a broken record, but my one grievance addresses the state of the driveway and parking lot surfaces, both inside and outside of the gates. The complex is littered with potholes and rough, uneven surfaces and most of the parking areas are in disrepair, heavily in need of resurfacing. I addressed this issue in my last review and Ive only seen a few potholes filled since then. The surfaces of the exterior parking areas are in poorer condition than they were 10 months ago. I sincerely hope the complex addresses this issue soon.To wrap up/sum up my review, Im giving this complex four stars for the price, the amenities and the proximity to nearby Heights attractions. I would give the complex five stars, but again, the parking surfaces are a bummer. -
Review 96 (2015-12-09 - Rating: 4)
I love living at the Oaks of Timbergrove! The leasing office, as well as the maintenance staff, goes above and beyond. They really understand and execute the proper treatment of their residents. I would definitely recommend you go check this place out when looking for apartments. Its an older community, but it has been recently renovated and the upkeep is great! -
Review 97 (2024-08-09 - Rating: 5)
Got approved quick and easy by this amazing staff and proud to call these apartments my new home -
Review 98 (2024-02-15 - Rating: 5)
I just moved in here and it’s really great so far. The management was clear in their communication and made the move in process easy. Ask for Roe, she’s very good at what she does. -
Review 99 (2023-06-23 - Rating: 5)
Lisa is a true asset to this community! She is highly professional, provides exceptional customer service and is willing to go above and beyond! Thank you for making my experience so much better! A huge thank you Lisa, great service with a smile! -
Review 100 (2024-05-09 - Rating: 5)
Wonderful place to live, perfect location and a staff that is very kind to their tenants and the maintenance crew is always on top of things thanks 2 the front office. -
Review 101 (2024-06-26 - Rating: 5)
Great place to live in a city. Lots of option and short commute to the downtown area. Great staff and spacious apartments. -
Review 102 (2020-06-03 - Rating: 5)
The 5 stars are only because of Meghan Love, otherwise, it would be about 2 maybe 3. We’ve been here since October 2019 and experienced multiple family death and job calamity almost immediately and dealing with the Assistant manager hasn’t been the easiest. I know she must do her job, but she’s not the nicest, and dealing with roaches and water bugs, peeling tubs, bad outlets, and broken ac vents, I would think, there would be more compassion. But anyway, we moved to a new unit and have been working with Meghan and she’s AMAZING! Very informative and attentive. Also her follow up and response time is amazing. She even gave us little easy tips to help prevent the roaches in the new apartment! She’s definitely the best! -
Review 103 (2015-12-31 - Rating: 5)
The staff is amazing! Every time I need maintenance done in my apartment, they get there right away. The community is very clean, organize and it includes reserve parking which is something that I love. I will definitely recommend this place, no doubt at all.!! -
Review 104 (2016-03-08 - Rating: 5)
Ive been living here for almost a year and I love it. The staff is very friendly, organized, and quick with getting things fixed. Its an older community but all of the apartments have been completely renovated with newer flooring, cabinets, appliances, etc. -
Review 105 (2018-07-26 - Rating: 4)
Im going to try my hand at a fair review. My partner and I have been living at The Oaks of Timbergrove since January. While there was an initial issue with the lease, the leasing office manager was quick to remedy the situation. Let me explain.... We worked with a part-time agent to sign our lease. We requested a two-bedroom apartment with a washer/dryer hookup. Thats what we thought we were getting but the agent was unaware that some two-bedroom units do not have a hookup. So upon moving in (hauling our washer and dryer in tow), we were a bit shocked to find that the unit we signed for didnt have the hookup.When we reported this issue with the leasing manager, he was very quick to remedy the situation. We signed for another unit later that day, voided the other lease and waited a week to move into the unit with the hookup.We did experience another issue related to the rate change between the old and new units, however that issue was also quickly remedied. Our rate for a 2b/2b is fair for the location and the amenities.Since then, we havent encountered any crazy issues or miscommunication with the leasing office worth noting. The leasing staff is friendly and responsive to work orders. It can sometimes be difficult to reach the office for the first half hour its open because the phone line usually automatically sends calls to voicemail.Regarding the complex:- We love our current unit. The appliances work just fine, the water pressure is great and I certainly feel safe in our unit. No roach infestations, so thats a heavy improvement from our last complex. The only issue we have with the unit regards the double balcony doors; theyre just hard to open and close.- The complex is usually pretty maintained, however there are quite a few potholes inside and along the perimeter of the complex. There are a limited number of visitor spots and residents usually park in those spots. The parking spots along the perimeter of the complex (outside of the gate and closest to Seaspray Ct) are badly paved and contain some pretty egregiously large potholes.- Ive encountered a few aggressive dogs, but Ive never been attacked by any, so theres that.- The second swimming pool is currently closed and not operational. Not sure why its not up and running. I havent checked it since June, though. Maybe it has been fixed since then.- The gutters could use some cleaning as theyre clogged and cause rain to redirect to our porch (and others, Ive noticed), making it a difficult process to stay dry when were going in and out of the apartment.- I can only ever pick up packages on Saturday as they are only open from 8:30 - 5:30pm M-F. This isnt an issue, Im simply noting the fact.Overall Im happy with the unit, the amenities, the location and the staff at The Oaks of Timbergrove. I would give the complex five stars, but those potholes really are terrible, haha. -
Review 106 (2021-08-23 - Rating: 5)
I came in after a long week of being disappointed by other apartments and Barbara gave me a tour of the apartment and it was EVERYTHING I was looking for. Jay kept me comfortable and spoke with me until Barbara was available. I love knowing that if I have any problems I can count on Barbara and Jay to help me and take good care of me . -
Review 107 (2020-11-13 - Rating: 4)
The team on-site is very helpful and quick with responses. Will and Rebecca in the office are prompt, professional and easy to work with. The maintenance team is equally as proficient and responsive with work orders as needed.Older complex with prices that are reasonable for the location. Good neighbors. -
Review 108 (2021-06-21 - Rating: 5)
Walked in there and I was greeted with an awesome energetic staff. They answered every question I had and were helpful throughout the process. Ask for Erika, she will definitely make your apartment search easier here! -
Review 109 (2018-09-22 - Rating: 5)
Called a couple weeks ago to inquire and the man I spoke with was very nice and friendly! I have spoken to a couple of leasing consultants from various apartment complexes and he was the only one who made me feel welcomed! Look forward to touring the apartment complex and working with Oaks of Timbergroves team! -
Review 110 (2022-04-19 - Rating: 5)
I came in to this beautiful property to view a one bedroom apartment. Surena greeted me with a smile and a pleasant hello!! Surena provided full details and a very though walk thru in the apartment. I have to give a great big thank you to Surena for her happy and friendly approach on a very stressful day!! As we all know apartment hunting can be very stressful and tiering. After my visit at the apartment and venting session with Surena my day took a turn for the better!! I love the apartments and truly enjoyed Surena’s friendly approach!! -
Review 111 (2019-01-31 - Rating: 5)
Overall I cant complain. Each time Ive had a concern it has been addressed promptly. I have just renewed my lease for another year. I find it to be pretty quite and everyone seems to respect each other as neighbors. -
Review 112 (2022-10-10 - Rating: 5)
Its been a really nice experience every since the new management(Triarc Living LLC) took over. I wont feel stressed about any future maintenance issue because I know it will be taken care of. Theres communication, positivity and swiftness in action. You guys are awesome. Thank you for brining this change in the community! -
Review 113 (2024-08-26 - Rating: 5)
Of all the apartments in the surrounding area, this is the prettiest and has excellent space in its apartments. -
Review 114 (2017-06-19 - Rating: 4)
I really love living in this pet-friendly community. The office staff are fabulous an friendly! The only thing that I miss is having a washer and dryer in unit. If you live in a one bedroom, you do not have this luxury. -
Review 115 (2021-09-12 - Rating: 5)
Enjoy living here!This apartment complex Is the best in the 77008 area. All I am able to say is i.pray that the management promotes themselves to real-estate. For they are the definition of family values being implemented into proper business growth/opportunities -
Review 116 (2024-06-12 - Rating: 5)
I highly recommend living @ Vintage! The way they took care of me after this recent storm is just wow!! The staff is amazing! -
Review 117 (2023-08-23 - Rating: 5)
Everyone treats you like family and they’re very wholesome. They take care of you as long as you take care of them and show you respect. I 100% recommend this community because when you move in that’s what it is, community. -
Review 118 (2015-12-31 - Rating: 5)
I have had experience with Orion Properties prior to looking at these apartments and was so happy when I walked in the front door and found the same people I met years ago as the management staff! They are great and I am very happy here. So glad this is my home! -
Review 119 (2021-08-23 - Rating: 5)
THOSE LADIES IN THE OFFICE ARE AMAZING, I’ve been here for 8 years and the old management was terrible and I was very upset and they both changed my whole mood around and now I don’t worry about the things I use to worry about in these apartments!!! Thanks to Barbara and Jay ! They care about the tenants and their issues -
Review 120 (2023-10-09 - Rating: 5)
Great community. Nice pricing and location. Thank you to the manager, Terrence thats doing an amazing job with new management, renovations and all. I made a great choice on my new place. -
Review 121 (2023-10-02 - Rating: 5)
I am interested in a 1 bedroom for January. I spoke with the manager Terrance, he was knowledgeable, friendly and helpful. I plan on scheduling a tour soon. Thanks again -
Review 122 (2024-01-20 - Rating: 5)
Thank you very much for a great eveningThank you for catering to everyoneOutstanding job!!!!One thing I suggest is catering to by-langualWhen making announcementsText messages, emailsThank you for all you do!!!Making us welcome home !!!!!! -
Review 123 (2024-06-12 - Rating: 5)
Vintage Of 18 Street has become a new home for a friend that I know I visited his new apartment and the interior is fabulous I recommend to lease here ... -
Review 124 (2024-02-12 - Rating: 5)
We had such a stressful time finding what apartments worked best for us! Vanice was so helpful and eased our stress tremendously!!! Thank you!! 🙏🏻 -
Review 125 (2021-11-30 - Rating: 5)
Just went on to sign a new lease meet Daisy who has a sweet personality she was very helpful and explained everything in detail. I recommend her as a go to person if you are looking for a new home !! -
Review 126 (2023-07-21 - Rating: 5)
Walked in to the leasing office and very quickly was greeted with such a great energy and kindness from Lisa she was very kind and informative very helpful and such a great representative of those apartments. -
Review 127 (2024-06-27 - Rating: 5)
These apartments are great. Excellent management and a real gem. -
Review 128 (2017-06-27 - Rating: 5)
Living here for almost 4 years,really enjoy the great quiet and clean community to live in.great friendly and helpful staff,Leslie is on top of them,she is the kindest,most compassionate,caring,understanding and sweetest person.Highly recommended to everybody. -
Review 129 (2024-02-14 - Rating: 5)
I been watching these apartments for sometime now, I spoke with Edward when he was leaving the Valero. He almost had me sold before I even looked at the apartment. Hopefully I’ll see you guys in September. -
Review 130 (2021-11-15 - Rating: 5)
I came to the oaks of timber grove to tour on Saturday with Blake and Barbara was awesome. Very detailed and gave me a lot of information. We look forward to making this our home! -
Review 131 (2024-08-28 - Rating: 5)
Apartments looks so comfortable and spacious and super clean -
Review 132 (2016-03-16 - Rating: 5)
Been living here since August and have had few problems. Great neighbors and the front desk is very helpful. Especially Leslie who is super understanding when it comes to problems and helps anyway she can, would recommend living here to anyone great place -
Review 133 (2024-08-30 - Rating: 5)
Great apartment complex and staff is very kind and helpful -
Review 134 (2024-06-21 - Rating: 5)
Yanet is great, management is a blast of love, just moved in as residents and has been a blast so far...