Villas at Medical Center

Located in Houston, Texas

Address: 5623 Hamilton Wolfe, San Antonio, TX 78240, United States

Phone: +1 210-265-6488

Rating: 2.9

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Fitness centre
Pets welcome
Swimming pool
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-04-23 - Rating: 5)
Moved in at the beginning of February. All I have is love for this place the staff is amazing! Maintenance is always super quick to respond and fix the issues at hand? The amenities are always clean and comfortable. The gym is nice and open late every night with restrooms and a dip in the hot tub is always great after a workout. The old reviews on this platform are so invalid since the new management has taken over this property it’s been an amazing home. Thank you again for always working as quickly as possible to keep us happy!!!

Review 2 (2024-04-23 - Rating: 5)
I’ve been living here for 6 months and I have ZERO complaints! The management department are super great! They always have perks and do something for us on holidays. They always let me know when the maintenance people will be entering my apt. My favorite part of living here is the maintenance department. They are awesome! As soon as I send a request they take care of it and they always call me to let me know what they’re going to do and when. And the supervisor of maintenance is so so nice all the time. I would def recommend these apartments to anyone looking. And I received free movers thanks to an apartment finder I found. Josie Chamberlain! She’s awesome 100% recommend

Review 3 (2018-03-26 - Rating: 5)
Great place for living. very peaceful and big patio space. staff is friendly.Neighbours are good.The Gym management , maintenance is all very nice.

Review 4 (2024-01-10 - Rating: 5)
We see the other reviews. We consider ourselves blessed to have moved in! Have we had maintenance issues? Yes. But they are minor and the staff has handled within 24 hours of reporting. The office staff is friendly and amazing! The location, the price and overall experience has been great! As for the trash valet, yeah, no pick up on Friday’s and Saturdays but take your lazy butt to the dumpster they provide. Doesn’t the vendor deserve a couple of days off? We do it! Those that complain obviously don’t realize this is apartment living. We’ve done our fair share, even rented a house for years and living here has been such a relief. Hope to be here for a good long while! Thank you Villas!

Review 5 (2024-04-27 - Rating: 5)
I recently had a fantastic tour of the property with Melissa, the manager. She was incredibly professional and took the time to address all of my questions and concerns. Thanks to her expertise and helpfulness, this property has definitely secured a spot in my top three choices.

Review 6 (2022-11-26 - Rating: 5)
Please dont let these 1 star reviews fool you!My husband and I recently moved out UNRELATED to this community and its staff.For starters, Crystal (property manager) is phenomenal. She took over when the last lady (Sandra) left. She has done A LOT for this community. The grounds are better kept, residents are held to rules and standards, any issues weve had she IMMEDIATELY reconciles. Megan (though I havent spoken with her much) is also very knowledgeable. Move out was super easy.The maintenance guys are great, very speedy and very nice.The pool is gorgeous, the gym is nice and well kept. The lockers for packages is very very secure, and the mailbox area is nice.The community is beautiful. Youll see families walking around, lots of dogs (which is why theres a really nice dog park), and everyone gets along well.We were so happy to have been able to see this community flourish under Crystal and her team! Thank You Villas!

Review 7 (2022-01-18 - Rating: 5)
By far this has been the best apartment complex we have lived at. 10 years of apartment living and the Villas at Medical finally has felt like a home for my family and I. Moved in 2018 and we were imidiately welcomed and staff checked on us following move in to ensure everything was adequate. Front office staff has always been very helpful and willing to listen and provide assistance as needed. The team here is courteous and very customer service friendly. The maintenance team is exceptional and typically respond same day after submitting a request. The maintenance team is very knowledgeable and always ensures requests are done correctly. Recently we had a neighbor above us have a water heater leak and despite us being out and about we were immediately contacted by staff and made aware of the situation. As we arrives back to our apartment we were greeted by maintenance who had done there best to salvage our belongings and were cleaning up debris and mess. Love this team and plan on renewing for a third term in May.

Review 8 (2023-07-19 - Rating: 5)
I Thank the team for all the hard work they did for me. I really appreciated the kindness and the efforts made toward me being apart of their community. Management - Crystal helped out way more then any other property manager I had ever worked with. Debra - was on point, very prompt and eager to assist. Yuri - was an addition just in every other way. You all made me feel like family and I appreciate the work and dedication to seeking out my needs. I am pleased to have met you all and hope to enjoy my stay here in the future. Thank you! You guys are the best!!!!!

Review 9 (2023-02-08 - Rating: 5)
I love this place! The first time I seen it, I told my husband I would love to make that our forever home.Alvia, Crystal n Urie the ones I’ve met are so nice. They really listen to you and do what they say. Haven’t been here a month yet but everything is spectacular. I love the area the complex it is so quiet. I have not seen anything that have been out of place or nothing. They really keep the property well clean. If you looking for a nice forever home, please come here and let them know Cathy sent you. You won’t regret it a lovely place to call home.

Review 10 (2015-09-02 - Rating: 4)
First of all, Im not sure why these other reviewers had so many problems - our experience has been the exact opposite.My husband is a medical student and we took a chance on this place when we moved here because we had short notice and just went for it. It worked out though, and we feel really lucky. Ive never had a single problem with management and weve been here for two years, and probably will stay for another two. We have a few friends who are also med students who stayed/will stay here for all four years as well.I LOVE the layout of our apartment; we have a reading nook in the master bedroom and built in bookshelves, and so much counterspace in the kitchen its crazy. Also the pantry is huge! And (I know this was an issue with a lot of other apartment complexes we looked at) weve never had a single pest problem.About management - everything with them is really straightforward, and the maintenance team is really responsive. Its always been the same two or three guys working maintenance and theyre really nice and very respectful. I like that they havent had much turnover because it means I know who is going to be working in my living space.I honestly dont really have any complaints. I guess sometimes the pool is too crowded? But that just means people are having a good time, and I dont see anything wrong with that. I think its a good place for singles, couples, and small families.

Review 11 (2017-02-12 - Rating: 4)
We moved into this apartment 6 months ago and I am really enjoying it. I have a nice view in my apartment. The office staff is helpful and nice. maintenance are neat and fast. everything is cleaned and well maintained . little bit pricey . When you move out you have to do professional carpet cleaning out of your pocket which something I havent done in any other apartment I lived before.

Review 12 (2020-02-26 - Rating: 5)
Ive been here a month so far and Im VERY please with the front office staff and maintenance has been timely and friendly. I LOVE that I can pay my rent on line early. I love the landscaping, cant wait to see it in full bloom!!I have yet to see anyone not pick up after their dog which is EVERYTHING to me. My dog seems happy too.Only gripe is unless you have a valid licence you cant get a sticker to park inside the gate....... even if you carry insurance. (super dumb)

Review 13 (2024-06-05 - Rating: 5)
Courtney was so helpful, knowledgeable, and easy to reach from the initial apartment tours to the move-in process. Great and prompt customer service. Thank you!

Review 14 (2024-08-09 - Rating: 5)
Been here for a few months and its been quite nice came to this pool party they are hosting and its been funn ty my family needed this #2024 summerfunn Dj was on point go DJ

Review 15 (2023-02-16 - Rating: 5)
Very conveniently located if you work in the medical center. The units are awesome staff is incredible as well.As a disabled Marine vet they understood concerns I had and helped address all concerns I had about the moving process and they even have a vet discount and is right by the VA hospital Yuri with management is awesome! Thanks for making this painless….5 stars!

Review 16 (2016-07-31 - Rating: 4)
I moved into this complex last year and I am really enjoying my residency so far. I dont have any complaints besides the occasional noise from my neighbor which isnt anyones fault since I have sensitive hearing.The office staff is helpful and personable. I havent had a need for maintenance as of yet but everything seems to be in order from what I hear and the grounds are always nice.

Review 17 (2023-02-11 - Rating: 5)
I’ve thus far very much enjoyed my stay here. My apartment and amenities are nice and modern. It’s an older property but well kept. The staff -Crystal and Yuri have went above and beyond there call of duty to make me feel welcomed and all my needs and concerns met in a timely manner. I gotta give it 5 ⭐️’s

Review 18 (2017-02-27 - Rating: 5)
Im coming up to the end of my 1 year lease and Ive had a very pleasant experience. Residents are all quiet, the staff are very friendly and helpful. Occasionally it has been difficult to find a parking spot, but Ive never had to park outside the gate.

Review 19 (2016-05-03 - Rating: 5)
Lived here for about 2 years now and loving it just as much as I did when I moved in, staff is a little strict about certain things. But office is always helpful and neighbors are all very reserved and stay quiet! Best apartment Ive lived in!

Review 20 (2017-07-13 - Rating: 4)
Over all great apartment friendly staff location is great. Few minor things had car broken in to few months after moved it and parking stinks but over all great people animal friendly I can walk the complex with fearing for my life. Lived her for going on two yrs

Review 21 (2024-05-28 - Rating: 5)
I just recently had a big problem with a toilet ,and the response that I got from maintaince and managmet was a100 percent excellent , excellent they went above and beyond and Im very grateful thank you

Review 22 (2020-04-29 - Rating: 5)
I want to thank the amazing office staff and manager for their help; however, I especially want to send a special thanks to Joe. He is always welcoming and helpful. He goes above and beyond. So, using my tablet, I decided to post a lil something to give him the much praise he deserves. Thank you, Joe! 😁👍

Review 23 (2023-07-26 - Rating: 5)
Yuri helped me through the whole process. He was responsive and very informative. I would recommend him to anyone looking to lease here.

Review 24 (2017-08-26 - Rating: 5)
I moved here two week ago and by far this is the best place based on my research. If you want to be near of the medical center this complex is the best for you .. and dont forget to meet Michelle in the leasing office .. she is so kind and patient and she explained everything to me ..

Review 25 (2020-07-02 - Rating: 5)
Spacious apartment , is near to all my destinations, friendly, good neighborhood, and maintenance team always very courteous and professional.

Review 26 (2021-09-24 - Rating: 5)
Anita was amazing through the entire process! Great customer service and so informative through out the process am so excited to move in! Thank you again!