Villas at Chase Oaks

Located in Houston, Texas

Address: 600 Legacy Dr, Plano, TX 75023, United States

Phone: +1 972-843-1580

Rating: 3.6

Services

Identifies as women-owned
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Fitness centre
Pets welcome
Swimming pool
LGBTQ+ friendly
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-23 - Rating: 5)
I must say that I really enjoyed visiting this property. I have been looking all over the place and to me this one felt fitting. Walking in the office I was immediately greeted by the staff with smiles on their faces. I dealt with a woman by the name of Kristy who showed me around and really made the place feel like home. I believe she was the manager. She was a wonderful reflection of who her team was. I will definitely be applying mostly because of the staff. The apartment was also beautiful but the staff really stood out. Thank u from the bottom of my heart.

Review 2 (2024-10-03 - Rating: 5)
I recently moved to Villas at Chase Oaks, and after a week here, I’m really enjoying it. The leasing process was smooth, and Tim, who is new to the team, was incredibly nice and helpful throughout. He showed us several apartments, because we were undecided which to choose. After moving in, we submitted a couple of minor requests, and the maintenance team responded quickly to assist us. The community is peaceful and beautiful. I highly recommend it!

Review 3 (2024-09-23 - Rating: 5)
I went to visit this property and immediately felt like it was home. As soon as I walked in the door, I felt welcomed by such a sweet staff. I also have a friend who lives here currently and every time I go visit her, she always tells me how amazing things are run here. Maintenance keeps the property running smooth and looking so clean as well. After going into the office for information, I understand now why my friend loves it here so much! Can’t wait to move in!

Review 4 (2025-02-10 - Rating: 5)
Very impressed with the community and staff! Thaddeus was fantastic and a huge help with showing us around the property. We are looking forward to being residents!

Review 5 (2024-10-25 - Rating: 5)
Its been raining in my 2nd bathroom for a few days. Our maintenance lead, Dillion was literally in here all day yesterday. I was his only work order yesterday. The bathroom was a MESS and I was stressing about cleaning it. Well, Dillion fixed what ever the problem was and he cleaned up EVERYTHING! Im a happy little camper :o)

Review 6 (2024-12-07 - Rating: 5)
My husband and I just took a tour with Thaddeus, he was super friendly, the apartment he showed us was beautiful and the community seems great! We will be signing a lease here when our current lease is up!

Review 7 (2024-05-03 - Rating: 5)
I have had the best experience with the entire staff! Felt at home from the start. Kristy is doing an amazing job at leasing her team. Crystal, Ashley, Dillion, Chad, and Dru are doing great taking care of things!!!

Review 8 (2024-09-23 - Rating: 5)
Went on a tour and Kristy was very helpful and kind if they had what I wanted I would have moved in the timeframe I needed. But I would definitely recommend this apartment complex

Review 9 (2023-08-14 - Rating: 5)
Had to call maintenance about a small issue (not their fault) and Jordan was fantastic! Super nice and personable. Worked quickly and made sure it was done properly. Even asked for a vacuum before leaving to clean up. Answered all my questions and genuinely seemed happy to help. Best experience with any maintenance I’ve needed done. As a manager I would be happy to have someone like him on my team.

Review 10 (2023-03-18 - Rating: 5)
No one came to fix anything I keep getting emails asking how the service went. What service?Update; they came to fix my disposal and the guy was very nice and very quick. So I’ll add a star for his service, however, I have only been living in this apartment for 3weeks. Why don’t companies check their apartments before they rent them out? Why do I have missing pieces from my refrigerator? Why is my valet trash bin absolutely disgusting? Why am I finding glass all around my apartment as I mop and clean as a new tenant? I was compensated for the ADT issue so I won’t complain there. All I’m going to say is…do better! I will erase my review if my opinion of the complex and management gets better, but so far? Not worth the rent they ask for.Update: everything has been fixed and all of my complaints have been addressed to the best of their ability. Honestly that’s all you can ask of a leasing company. So as of now I give 5 stars.

Review 11 (2024-02-18 - Rating: 4)
Ashley and kristy helped me with my move out , they were both communicative with me during the entire process . Let me know I owed no damages ! And also sent me my last utility bill. Thanks ladies for making the transition so easy

Review 12 (2022-10-16 - Rating: 4)
After living here for a year and transferring units I was very disappointed. My new unit was not ready and the condition of the new unit is remarkably poor comparatively speaking, especially for the amount of money it costs to live here My old unit had a lot newer features such as newer drawers, working door locks, a nice bath tub, etc. I guess it might be a gamble with the unit you would get. I am rating 4 stars though because through out all of this from the time I moved in the maintenance guy Dillon has been extremely helpful and understanding. As well as the property manager (when this got brought to her attention.)

Review 13 (2021-01-29 - Rating: 5)
Nice place to live, 100 % recommended, when we had a maintenance need Brian from the apartments team was really kind and very good service at the same day we requested.

Review 14 (2020-11-20 - Rating: 5)
I so LOVE my apartment and living at Villas at Chase Oaks! The remodeling is amazing and so beautiful! My neighbors are really nice and the staff is always so friendly and super helpful! The maintenance staff is incredible! If something needs to be fixed, even if just a light bulb needs replacing, they are on it immediately. Parking is great and they have assigned covered parking spots. During COVID everyone at the office has been so understanding and helpful. Even when the offices were closed you still received help in a timely manner. Plus the location is wonderful! I can quickly and easily get to the highway and there many stores I shop at regularly nearby. I highly recommend this apartment complex to someone looking for a small close knit community. :)

Review 15 (2023-01-09 - Rating: 5)
Ive lived in the Villas @Chase Oaks for almost 6 years, the reason I left, bc we bought a house. Weve had a great experience living there. The new management team is the best out of the 3 that have owned it while we were there. The maintenance team is great and the office responds quickly to make things happen. Thank you guys for everything.

Review 16 (2022-09-30 - Rating: 5)
This is a wonderful place to live. The staff is wonderful . I came home to find that my A/C had gone out, however, maintenance was already services the unit to ensure that it was able to get it fixed in a timely matter. Very comfortable home. My son loves it, as he now has his first home. Ashley helped in leasing the apartments for us and helped throughout the entire process. Christina been so great with explaining everything during these hard times and Michael has always communicated and answered all needed questions. I feel at home and assured that I will be comfortable living here for several years with a great office staff and maintenance that make such a beautiful apartment home. Thank you everyone for your help

Review 17 (2024-02-04 - Rating: 5)
We’re barely moving in and I get to see the apartment tomorrow and from my mother’s point of view. The apartments are so beautiful, we moved out of our old one because of how nasty it was but I really like this one. Let’s see how this one goes! I’ll be back for an update.

Review 18 (2020-08-28 - Rating: 5)
I have had an absolutely amazing experience living at Villas at Chase Oaks. The management team is extremely professional and efficient. They truly care about their guests and go above and beyond. They have made me feel completely comfortable throughout the entire process as well as while living here. Ashley Petty is top par! She is knowledgeable, professional, kind and a wonderful person! Any question that I have ever asked has been answered in a timely manner and with the utmost respect. Thank you for such a great experience!

Review 19 (2021-07-28 - Rating: 5)
My mother has lived at this property for over a year and we are regular visitors. Not only do we love the property but we have a lot of contact on behalf of my mother and they are always great. Ashley has gone above and beyond on multiple occasions and I can’t say enough about her. The maintenance staff had a challenging year with the freeze but I don’t have any complaints as all reported repairs have been attended to.

Review 20 (2020-10-13 - Rating: 5)
I recently found myself unexpectedly needing to move into an apartment and I looked ALL OVER NORTH TEXAS!!! I looked in Garland, Richardson, Allen, McKinney, and Plano to name a few.Some properties were brand new, some were opening soon, and some had availability in November/December, but I needed something IMMEDIATELY! I heard about “The Villas at Chase Oaks” and I decided to give them a call to see if there were any one bedrooms available. Some properties I called said I could do virtual tours online, some never called me back after I left messages, and several never answered their phones.I called “The Villas at Chase Oaks” Thursday morning and Ashley answered and I told her my situation, trying NOT to appear TOO desperate, and she told me that I could come RIGHT NOW and she’d be willing to help me!She gave me some information that I needed prior to showing up, and I told her that I’d come over on my lunch break, and she said that would be plenty of time. And she was RIGHT!!!I arrived and she greeted me into the office, and she already had gathered information for me, from what I had told her over the phone. She had different units (sizes, locations etc) for me to look at already complied for me.I narrowed it down to a couple of choices and she said that we can go see the “ACTUAL UNITS” that were available (most properties only show “MODELS” and sometimes they are NOT THE SAME as the actual unit being rented!As we left the office, she asked if I had time to see some of the amenities and I said that I did.She knew “EVERYTHING” that “The Villas at Chase Oaks” had to offer! Once we got to the unit that was on my list, she gave me all the particulars (electric, water, cable, package deliveries, everything I needed to know about what was needed to acquire those services and she even had numbers and email addresses for me in my packet that she had put together.When I originally spoke to Ashley on the phone, she told me the price of the units, the deposits, the Admin Fees, the specials and EVERYTHING that was included and what was added on, MOST properties would tell me the rent is “This” but fail to tell me all that is added each month, until I asked, and some properties were $400-$600 more than what they said the rent would be (kind of like used car sales people not telling you the price of a car UP FRONT)!!!I was hooked on the property and Ashley had EVERYTHING lined up for me by the time I returned to work. She emailed all of the documents that I needed to apply and anything else that was helpful.I was approved and was told I could move in that same day, but I waited until the following day, and just as she had promised, my unit was ready to go!!!This has been the smoothest moving transition that I’ve ever encountered in my life.Ashley was AMAZING throughout the entire process. She could give a seminar to some of the other folks around at other properties to show em’ how it’s done PROPERLY!!!If you are in need of a great place to call home, give Ashley a call at “The Villas at Chase Oaks!” You will be glad you DID!!!Ashley will listen to all of your wants and needs and then work her magic and make it all come to fruition!!!

Review 21 (2020-09-08 - Rating: 5)
Have had the lease since 2016/17. When I was becoming the Primary on the lease Ashley made the transition so easy. When i needed something explained to me Ashley takes the time to make sure we are all on the same page. She communicates so efficiently. Its greatly appreciated. Thank you Ashley for always being there for your residents !!!!

Review 22 (2020-10-17 - Rating: 4)
Im a long time resident of Villas at Chase Oaks, over 7 years. I was more than satisfied with the previous management company and staff and the maintenance staff. Changing management always has difficulties and adjustments have to be made. The new management had enough foresight to keep the maintenance personnel who are outstanding. With the Covid 19 pandemic it has been difficult for both residents and management, but I can say I continue to enjoy my stay here and hope to make this my home in the future.

Review 23 (2019-02-25 - Rating: 5)
I visited Villas at Chase Oaks to see if I really wanted to live there. It is in the neighborhood I need since my new job is around the corner. I also read all the other reviews and was somewhat wary of looking but my thoughts were quickly turned to a very wonderful experience. I learned that the apartments were under a new company called BHManagement and was treated very nice. Victoria and Sabrina were super nice and the apartments I looked at were so cool. Love the first floor apartment with the laminate wood flooring. Was also pleased about the Nest Thermostat that I can control with my phone. I am still looking but they are number one on my list so far. I will make my decision later next week. I just wanted to write something about them after reading all this horrible stuff. Great people in the office. I would love living there from what I experienced in my visit.

Review 24 (2017-07-17 - Rating: 5)
I lived here 3 years moved to another City then chose to move back. Quiet, private, safe and clean. Reasonable rent, no hassle living. Ive had zero issues here and recommended it to my friends. Management has been very helpful and responsive. I love that its not a mega-complex and near everything I need.

Review 25 (2021-06-05 - Rating: 5)
Very nice property, and adorable units! I’m a potential future resident and I just have to say Ashley has been amazing and so helpful. Although what I’m looking for is not available, Ashley has continued to keep in touch with me about upcoming possibilities. And that means a lot these days. It’s hard to find good help and this office is blessed to have her! Thank you again for going above and beyond, for your kindness and great energy Ashley!!

Review 26 (2022-04-28 - Rating: 5)
I just wanted to say Jordan the manager and his new team are AMAZING!! Its refreshing yo have someone hear your concerns and or problems and take care of them in a swift manner. Please keep this team because they are AWESOME!! Thanks Western Wealth for breathing life back into our community!!

Review 27 (2019-10-06 - Rating: 5)
They are under new management and are upgrading the entire complex. Valet trash, alarm systems, coded entry, and smart home technology. I can control my entire apartment from my phone. Its extremely dig friendly, were getting a huge dog park in a few weeks.I have lived here for 5 years. Our building was hit by lightning in April. The new management company took great care of us and showed us that we are family. The old company can suck it. They were horrible.

Review 28 (2023-04-14 - Rating: 5)
The front office has amazing people willing to help with any questions or concerns. Especially Miss Crystal, that woman deserves a raise and a vacation. Best experience from a leasing office!

Review 29 (2021-06-29 - Rating: 5)
New resident here, my experience has been great. Ashley has been my point of contact and since the first day she has helped me, including doing a video tour to show me the community and apartment. Amenities are great as well.

Review 30 (2017-12-01 - Rating: 4)
I have lived here for almost two years and I absolutely love it. My husband and I live here with our 10 month old and we have never had any issues. Its a safe and family friendly environment. THe office staff are very sweet and understanding. They will work with you in any situation! Make this your next home!!!!

Review 31 (2020-11-18 - Rating: 5)
I would love to write a review on here and give a special thanks to ashley for making our move in process easy, stress free and how friendly and personable she is! the grounds are clean and beautiful and the insides of the apartments are very nice as well. Thank you ashley for answering all of our questions and going above and beyond for our new apartment :)

Review 32 (2020-02-14 - Rating: 5)
I live here, and the service is great! The management changed and the new people are super nice and friendly, and they wont screw you over. Been living here about a year now. If I had any issues, they fixed them quickly.Cant recommend enough :)

Review 33 (2020-09-18 - Rating: 5)
This place is awesome. I love living here. The leasing staff are incredible. The maintenance crew is the best. My neighbors are great. Ive had an all around beautiful experience living here.

Review 34 (2020-12-11 - Rating: 5)
The entire staff here is very friendly, neighbors too. The floorplans are awesome, I love the keyless entry and the provided washer and dryer. Its a pretty quiet community, not alot of traffic and Loud music, and is close to highway (75), Wal-Mart and gas stations.

Review 35 (2020-04-23 - Rating: 5)
The new management and office people are A LOT better than the old ones. I have no complaints at all. Everything is nice and requests are done quick. Been here 3 years now. The last 6 months have been the best honestly.i saw the reviews and it hurts to see how the old management made the reviews bad.

Review 36 (2023-08-14 - Rating: 5)
I want to Thank the Management staff and Maintenance for replacing our AC unit with a much larger one. It is so much more comfortable inside our unit now, even with the 105° extreme heat conditions this summer.Thank you

Review 37 (2022-12-14 - Rating: 5)
I enjoyed it! From the day Jennifer approved my application it’s been pleasant. I couldn’t have ask for a better home. Definitely worth the stay.

Review 38 (2023-07-12 - Rating: 5)
Living here has been a good experience. Management has always been very respectful, friendly, helpful and most importantly understanding.

Review 39 (2023-05-03 - Rating: 5)
Ashley was great in helping accommodate our needs and helping my family get settled in to our new home with her prompt communication and support through the entire process.

Review 40 (2022-10-25 - Rating: 5)
I wish I had found Villas at Chase Oaks 3 months ago. I have the usual move-in requests for repairs and the like, but I think I will really enjoy living here.

Review 41 (2023-05-03 - Rating: 5)
Maintenance came within 24 hours to address my service request. Respectful of property and of my puppy. Very happy 😊

Review 42 (2022-06-09 - Rating: 4)
It has being a long trip along different admins, I hope the new one keeps the good service and friendly attitude as the first one, new admin start restoration of the complex.

Review 43 (2021-05-24 - Rating: 5)
I have lived at Villas for a while, the maintenance staff is wonderful, quick & efficient, the location is ideal, close to restaurants & grocery stores, pharmacies, etc. Wonderful facilities. Access to major highways for travel also a plus.

Review 44 (2021-03-23 - Rating: 5)
I’ve lived here for a year and it’s been great! Maintenance requests are quick and the office staff is always super helpful.

Review 45 (2022-11-26 - Rating: 5)
Very nice apartment complex I have lived here for awhile with no problems and the new staff in the the office are very nice and professional.

Review 46 (2022-06-03 - Rating: 4)
Nice place to live affordable and super close to everything, I will no give 5 stars because was lacking on some mantenice stuff but the apartments are spacious and comfortable 👍

Review 47 (2019-04-04 - Rating: 5)
Recently came to tour the property and was taken well care of, had all my questions answered and she made sure to show us everything. Very nice complex, definitely on the top of the list for sure

Review 48 (2021-06-28 - Rating: 5)
The new manager really takes care of what needs to be done ... I love my new place ... definitely 10 outta 10 ... Melissa is the best manager

Review 49 (2020-10-08 - Rating: 5)
Ashley Petty was SUPERB!!!! Very knowledgeable and helpful. Great personality and big smile.

Review 50 (2021-06-28 - Rating: 5)
Very friendly office staff and the maintenance is outstanding. I highly recommend these apartments.

Review 51 (2021-07-01 - Rating: 5)
This is a great community with a great team! Close to shopping & close to 75. The new manager Melissa is amazing!

Review 52 (2022-06-05 - Rating: 5)
The maintenance has always provided timely service to fixing any of the issues with the apartment

Review 53 (2019-02-02 - Rating: 5)
We loved living here and the staff was always quick to respond and kind. We have recommended to multiple friends!

Review 54 (2021-07-28 - Rating: 5)
A great place to live Ashley was very helpful I had over a 100 Questions to ask she was very quick to answer them.. by far best place

Review 55 (2023-01-10 - Rating: 4)
Had a good time at Villas at Chase Oak. Professional staff and safe environment.

Review 56 (2021-07-31 - Rating: 5)
Beautiful place, I love the layout of the property. the landscaping is wonderful and the floorpans are amazing!!

Review 57 (2023-02-11 - Rating: 4)
The response of the maintenance staff was quick and efficient and the work was completed quickly.

Review 58 (2021-04-02 - Rating: 5)
Im really impressed how this guys provide excellent support and really quick for any maintenance request. Thank you so much I really appreciate.

Review 59 (2020-11-20 - Rating: 4)
Came here to visit a friend they are very nice apartments and the grounds are very well kept

Review 60 (2021-06-24 - Rating: 5)
So far, so good! Settled in, like my place, like the area, like the management people...I think I will stay awhile. 😉

Review 61 (2021-06-28 - Rating: 5)
Ashley petty is a awesome person thank you for being so sweet and patient!

Review 62 (2023-07-15 - Rating: 4)
The maintenant person worked hard , do perfect job, very friendly .

Review 63 (2021-05-04 - Rating: 5)
Kris was the BEST! very professional. Communications was awesome.

Review 64 (2023-06-23 - Rating: 5)
Replaced the bulb as requested, even the one from the neighbors across the hall.

Review 65 (2021-08-11 - Rating: 5)
My friend has lived there for years and he loves it.

Review 66 (2020-10-16 - Rating: 5)
Ive lived here for 18 years maintenance is great.

Review 67 (2021-04-05 - Rating: 5)
This place is nice. Spacious rooms. Very clean community.

Review 68 (2023-04-19 - Rating: 5)
Everything was handled in a speedy and efficient way. Thank you !

Review 69 (2023-06-20 - Rating: 5)
Maintenance guys came and fixed what was needed swiftly.

Review 70 (2023-08-02 - Rating: 5)
Crystal was great, and the property was nicely maintained,

Review 71 (2020-10-17 - Rating: 5)
Nice quiet apt society with professional maintenance and leasing staffs.

Review 72 (2020-03-10 - Rating: 5)
Resident for two years. Friendly staff and fast maintenance.

Review 73 (2023-04-23 - Rating: 5)
Excellent attention and on time, thank you very much!

Review 74 (2021-07-01 - Rating: 5)
Super great community! Staff is always helpful

Review 75 (2021-07-02 - Rating: 5)
Great customer service and very helpful management team 👏

Review 76 (2023-07-21 - Rating: 5)
Took care of the request quick and efficiently

Review 77 (2022-07-26 - Rating: 5)
The job was done and I am satisfied!

Review 78 (2022-08-27 - Rating: 5)
I LOVE THE APARTMENTS THE STAFF AND MAINTENANCE STAFF AS WELL!!!

Review 79 (2023-07-21 - Rating: 5)
Ac was down. fixed in a few hours.

Review 80 (2020-10-16 - Rating: 5)
Michael from the maintenance at villas was prompt and professional.

Review 81 (2019-07-13 - Rating: 5)
New management and old staff are awesome!

Review 82 (2020-10-19 - Rating: 5)
Nice beautiful place for a college Student like me

Review 83 (2023-03-17 - Rating: 5)
Good 😊

Review 84 (2021-07-08 - Rating: 5)
Its a great place to live

Review 85 (2022-08-24 - Rating: 5)
Prompt response! Thanks!

Review 86 (2023-01-27 - Rating: 5)
Excellent

Review 87 (2021-08-25 - Rating: 5)
The best community!

Review 88 (2021-08-25 - Rating: 5)
I love this place!

Review 89 (2022-12-05 - Rating: 5)
Prompt and efficient.

Review 90 (2020-09-17 - Rating: 5)
Looking promising.Any

Review 91 (2020-09-14 - Rating: 5)
Nice community

Review 92 (2021-06-28 - Rating: 5)
Great place to live

Review 93 (2025-03-04 - Rating: 5)
I loveee it here. fees are pretty high on top of base rent. my base rate is about $1200ish but I end up paying closer to $1600 in rent. my apartment is super quiet though, really safe area and no pests or bugs. maintenance team is pretty responsive as well.

Review 94 (2025-03-04 - Rating: 5)
I really like this community. The property is quiet, the staff is courteous and helpful. My apartment was fully completely renovated. I always feel like Im home here

Review 95 (2025-03-03 - Rating: 5)
Been living here for 3 years. Still love it. Love the area. Great management and employees. I can tell the team work is there to succeed this place.

Review 96 (2020-10-17 - Rating: 5)
The staff is excellent and very attentive, they helped my parents throughout the entire process and everything was very fast