The Ridge on 161 Apartments

Photo of The Ridge on 161 Apartments

Located in Houston, Texas

Address: 3700 Valley View Ln, Irving, TX 75062, United States

Phone: +1 844-557-2458

Rating: 3.5

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • LGBTQ+ friendly
  • On-site parking
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency
  • Real estate rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-10-25 - Rating: 5)

    The office is more than lovely they’re all great people to come to for any problem! My move in was smoothly the Benefits of reporting to the credit bureau is a plus also the internet included with rent. The only problem would be small roaches appear once in awhile not anything to concern me. I’ll go ahead and buy some combat traps but everything was as they said new! Neighbors are friendly and very neighborly and I feel most above all safe. Especially since it’s just me & my son. I definitely recommend for families.

  • Review 2 (2024-11-02 - Rating: 5)

    We had a fantastic experience finding our new apartment with Tomas! He helped us get into an updated apartment within just a week, and we couldn’t be happier. Tomas was incredibly understanding and helpful throughout the process, answering all our questions (and we had a lot!). We highly recommend him to anyone looking for a place. Thank you, Tomas!

  • Review 3 (2024-10-14 - Rating: 5)

    Had a great experience moving in. Thomas kept me up to date throughout the move in process. Everyone in the office has been super sweet and the apt was just perfect. yes negative reviews are important, but id come check it out in person and get an opinion for yourself.

  • Review 4 (2025-02-18 - Rating: 5)

    This is a amazing property 🙌 Tomas and Elaine were so help full and they were so warm and amazing also the property manager made it her job to great me as she walked by cant wait to move in when i get closer to my move in month thank you so much 😀

  • Review 5 (2024-08-23 - Rating: 5)

    I moved into the Ridge on 161 apartments on July 12th 2024. It was one of the most wonderful and pleasant move-ins Ive ever experienced. The leasing agents Elanie and Tomas, are two of the most friendliest, informative, and kindest leasing agents Ive ever met. The maintenance team I love them. The property is so well taken care of, clean and nicely kept at all times. I have yet to meet the leasing manager Alicia, but I will, because I want to let her know how appreciative I am of the warm welcome I received when I came to inquire about the apartment, when I applied for the apartment, and when I moved in. All of the questions and inquiries that Ive had before and after moving in has been answered in such a timely manner. As I stated, Ive never experienced such a wonderful and kind experience. Thank you to the Ridge on 161 for making me a very happy tenant.

  • Review 6 (2024-08-07 - Rating: 4)

    I have lived here since Aug. 2023 and I love it here. My lease is up next month and I am in the process of possibly signing a new lease on another unit here. Elanie and Tomas are the best leasing agents ever! I have specific things that I am looking for in my new unit and they have been very patient with showing me different apartments that I could choose from to meet my needs. I am a single mother of a teen and I feel very safe here with my child. I love the view from my balcony. There is not a concern that I have had that hasnt been addressed since living here. I will admit that in the beginning, maintenance was a little delayed on taking care of a couple of things but once I discussed it with the main office they got right on it. I can put in a work order now and most times, maintenance is here within an hour or two. I never have to wait longer than the next day for my maintenance request to be handled.FYI: I am not sure why some of these comments try to make this apartment complex is the hood but TRUST ME WHEN I SAY, this is NOT ghetto nor does it look hood/ghetto over here! I have recommended this complex to several people and at least one has moved here.

  • Review 7 (2025-02-17 - Rating: 4)

    Closing out a four-year life chapter with this complex. A lot has changed over the years, not just the name of the complex. I will write a detailed review at the end of March.

  • Review 8 (2025-02-18 - Rating: 5)

    I took a tour here and I loved the place ! Elanie was very helpful and kind with the tour I definitely want to sign my lease here!

  • Review 9 (2024-04-11 - Rating: 5)

    The Ridge on 161 Apartments were AWESOME! Thanks to quality service provided by Mr. Thomas he went above and beyond to assist us in finding our new home. My family just recently joined The Ridge community and I must say the move in process has been great. My unit was nice & clean the property is well maintained any issues or concerns I had with my unit was addressed immediately. Maintenance was very professional and friendly. The office staff are also very professional and on point when it comes to handling any problems you may have. The community is quite. My experience so far has been wonderful and Im looking forward to being a resident here for a long time. I could not have found a better place to call home. I truly appreciate the service Thomas and Alicia provides. Good management is very important.

  • Review 10 (2024-06-29 - Rating: 5)

    Apartments are old but the management is fantastic and the maintenance has got it together. Had a pipe burst in the winter and they got after it. Got the problem solved and carpets fixed within a week and were great at communicating with me the whole time. Moved apts to shorten my wife’s commute and I now realize how good I had it. Tomas is the leasing agent that signed me and my former roommate on back in March of 2023 and he was the best. Miss that place

  • Review 11 (2024-06-26 - Rating: 5)

    I had the pleasure of staying at The Ridge on 161 for almost 5 years, and I can confidently say it was an exceptional experience. From the moment I arrived, I was impressed by the cleanliness and modern design of the space. The location was perfect, situated in a safe and quiet neighborhood yet close to all the amenities and attractions I wanted to explore. The management team was incredibly responsive and helpful throughout my stay especially manager Alicia she made sure all my questions or concerns were promptly addressed. I highly recommend The Ridge on 161 to anyone looking for a great place to stay.

  • Review 12 (2024-10-29 - Rating: 5)

    It’s was a really great experience , they showed patience and worked with me on my new first apartment ! Such very nice and generous people I highly recommend 👍🏾

  • Review 13 (2025-02-13 - Rating: 4)

    So far so good I came and took a look around and it seems like a nice place to live Thomas showed me around and he seemed very straightforward will keep looking but not a bad place from what it seems

  • Review 14 (2024-10-25 - Rating: 5)

    I have been living here for 6 years. I love my neighbors. Love the staff. I call them family. I wouldnt change anything

  • Review 15 (2025-02-06 - Rating: 5)

    I love them so much and my girl Alejandra Ortiz is super nice, friendly and helpful☺️ definitely the best!

  • Review 16 (2024-07-30 - Rating: 5)

    Elanie was fantastic—friendly, professional, and genuinely committed to helping me find the right place. Her expertise made the apartment hunt effortless, and I felt confident leasing here thanks to her knowledge of the property and neighborhood.

  • Review 17 (2024-07-07 - Rating: 4)

    This is safe, nice apartment complex to live in. The complex is well maintained.The staff especially the manager Alicia is very receptive and resolves any issue promptly. I must also commend the maintenance team.

  • Review 18 (2024-06-26 - Rating: 5)

    Great Job Alicia the manger of the community. You have been fantastic throughout the move in process. Your help is really appreciated. The rent is very reasonable here and the apartment is located in the perfect location. Please don’t get confuse no noise of airplanes.I also move in here because of saugat khatiwada’s recommendation.Thank you for the wonderful experience

  • Review 19 (2023-12-29 - Rating: 4)

    Been here for about 3 months. I had a horde of roaches living in every crack and crevice in my unit. I went thru and cleared them out and left traps out for prevention. Roaches are a constant problem but are mostly handled by now.I like the location, have not had any crime issues, and maintenance is exceptional.My biggest issue is being ignored by the leasing office via email. Along with never being able to obtain my gym access card.EDIT: I was able to obtain my gym card after this review was posted. The leasing office is okay. I appreciate them reaching out to remedy my situation.

  • Review 20 (2024-04-13 - Rating: 5)

    What a stress free move in experience, my son and I had. Alicia at the office was so friendly, and professional which made everything really pleasant. The apartment was clean and ready to move in as promissed. We highly recommend The Ridge at 161.

  • Review 21 (2024-06-28 - Rating: 5)

    I have been a resident since 2021 and I have had the best living experience at The Ridge. Especially with the upgrades going on in the property. Unfortunately, I have to move out of state and hope that I will find somewhere with caring and accommodating staff like The Ridge.

  • Review 22 (2023-10-13 - Rating: 5)

    Tomas was very helpful and super nice, he helped me a lot. He definitely knows what hes talking about. Tomas is awesome and a very knowledgeable leasing agent. Tomas is by far the best leasing agent Ive met since Ive been looking for an apartment. Very beautiful apartments and nice area. I will definitely be coming back to get an apartment thanks to Tomas. Tomas made everything easy for me and I trust him because he knows what he is doing. Thank you Tomas.

  • Review 23 (2024-06-12 - Rating: 5)

    I am so glad that this apartment is one of the best living in Irving area. You don’t really hear airport noise at all. Wonderful swimming pool and gym facilities. I was referred by Saugat Khatiwada in this apartment. I am really glad that I am the part of the community.

  • Review 24 (2024-06-11 - Rating: 5)

    I love it here! I just moved 2 months ago. Thomas makes you feel like family. Fantastic! Staff all around. The engage, are very helpful. Best move I have made!

  • Review 25 (2024-07-12 - Rating: 5)

    We have found a great apartment community, in which we have lived in just about 7 years now. Ill have to admit that it is kept well most times, and really offers a great environment that is peaceful and quiet mostly, yet the location is excellent to finding just about anything you want within a five mile radius for eating, shopping, and entertainment.The staff and management have been really amazing during our most recent new upgrade move into another location on the same property. They have really gone out of the way in accommodating us in the process of having an easy moving upgrade and transition. Thank you so much!

  • Review 26 (2023-09-19 - Rating: 5)

    I am currently home scouting 😬🙄.I came upon this property by Rent Cafe. This was the 3rd property that I called on last Friday. Out of 5 calls that particular day to several apartments. Tomas. was the most informative, verrrrrrrry inviting, and more! I can appreciate good customer this day and time!!I even called back today hoping that maybe someone canceled their application or something of the nature.I, truly wished that they could accommodate my move in date with the date I need. I would lease from this property in a heart beat.Because, when you have a good management team...then you know that they will keep the property up and see to their tenants! Very, very, very important!!!! (Because, I too read apartment, food reviews, etc).Again, Tomas thank you so much for being a perfect home consultant. The world needs more you Tomas 🙌🏼📩

  • Review 27 (2022-12-13 - Rating: 5)

    I have consistently experienced the best residential support services of my life with The Ridge of 161. The apartment is located in a great and it’s convenient for me to travel to work. The staff are friendly and helpful… Anytime I have submitted a maintenance request I have received a prompt response. Whether it was changing light bulbs, or servicing the plumbing and electricity, maintenance quickly and thoroughly ensured that I have an optimal living environment. I intend to continue renting from The Ridge of 161 for the remainder of my years in Irving, and I strongly recommend their properties. In some ways, your property management company can make or break your living experience and with The Ridge of 161 it’s all in the service. I couldn’t be happier!

  • Review 28 (2024-10-05 - Rating: 5)

    Great and safe residental areas, convenient location to everyone, Cleaniness and facility are awesome and maintaince service is fast.

  • Review 29 (2023-03-08 - Rating: 5)

    Thank you Alicia for the job that you do. The contractors you hired to replace my flooring in the bathroom and kitchen, sink base board, bathroom sink and carpet cleaning did a excellent job. Thanks you, for allowing changing to my unit. One of the contractors actually helped me move things around. Before he got started, I asked him if he had talk to the manager? He said yes, she said, just go”. That was the manager, Alicia who gets things done. So if you have an issue. Yes there is a great team on the front line, but talk to the manager Alicia if they suggest to do so. They are not trying to put you off. Alicia is the person with all the answers. She is the one that can and makes sure you are satisfied. She is about business so don’t worry. Alicia is Great and very easy to work with. So, talk to her. You will be glad that you did!!! I am proud of my complex and they are making The Ridge on 161 a Great Place to Live!P.S.Love the New Name, The Ridge on 161!!!New Year to the staff at The Ridge on 161!!! The Maintenance Supervisor and Community Manager makes an excellent team. I really like Ruben, the Maintenance Supervisor, because he is knowledgeable, professional, and prompt. Whenever there is an issue with my apartment, or my family’s unit, Ruben don’t make excuses. He gets the job done! When a family member asked him if he would look at a problem with water in the parking lot. When people ignored it, or thought it was just the sprinklers. Not Ruben, he knew right away that it was an issue with a valve that needed replacing. This happened during the week of Christmas. As a matter of fact, a few days before Christmas just as the freezing temperatures were approaching. Due to his response the leak stopped and no Ice In the parking lot for residents. Ruben did not hesitate! I could drive to work. He jumped right on. Great Job!!!

  • Review 30 (2024-11-06 - Rating: 5)

    I want to express my gratitude to Jeisson maintenance he always helps me out on time with my work orders!! Thank you.

  • Review 31 (2024-06-28 - Rating: 5)

    This is one of the wonderful apartment to live in. Manager (Alicia Gunn) is very good, she takes care of her clients and address the issues quickly. Its a safe neighborhood to live in.

  • Review 32 (2024-05-25 - Rating: 5)

    Tomas helped me look for the right unit I was looking for and within my budget. He made the process go by easy being my first apartment he helped me with questions I had and made sure my move in day went by easy. Thank you!

  • Review 33 (2024-07-22 - Rating: 5)

    I have been here for 3 yrs and I will say the new team they have in the office has been so amazing they will always be on top of all my concerns and Tomas is so warm and welcoming that I am so happy that I live here thank you so much .

  • Review 34 (2024-06-28 - Rating: 5)

    Great staff especially the manager Alice they very engaging with tenants and doing things for kids around holidays and random hot days love the snow cone they did last year hopefully they do it this year too highly recommend apts

  • Review 35 (2024-06-27 - Rating: 5)

    Came up for a tour to see what was up with this place and...boy was I blown away! The staff was incredible and informative, the complex was clean and orderly and the pool was just the cherry on top.... not to mention that the upgrades done to the Apts are top notch!!! Five stars all dayy!!!

  • Review 36 (2024-06-11 - Rating: 5)

    First of all thank you so much Alicia for going above and beyond in helping my coworker with the leasing process. This community definitely deserves 5 star ratings. 🌟

  • Review 37 (2021-05-14 - Rating: 4)

    This is a very nice apartment. Very peaceful and clean. I love the interior design. Their maintenance guys are awesome. I have few concerns, their on premise laundry service is very annoying, make sure you get the apartment with washer and dryer connection. I pay for services I dont even need, CABLE and TRASH. Pest control have never been to my apartment since I moved in but I still pay, lol. They should also clean up the swimming pool, I will love to swim but not until the pool is clean. Other than these concerns, to my experience, this is a great apartment and you will enjoy living here.

  • Review 38 (2024-11-23 - Rating: 5)

    It has a lot of good looking and nice features . I only wished I had found this place sooner.

  • Review 39 (2024-06-01 - Rating: 5)

    We just moved into our new home and we are loving our new home! Peaceful and very friendly office staff . Thomas was great and very helpful throughout the whole process.

  • Review 40 (2024-09-07 - Rating: 5)

    I’ve lived here 2 years or more and never had an issue. Maintenance has never let me down.

  • Review 41 (2020-12-31 - Rating: 5)

    I just want to say thanks to the leasing agent she was so wonderful and very flexible in viewing the unit she also explained everything to me regarding rent, utilities, and units. I was very blown away by the amazing customer service she provided. Unfortunately I couldnt lease here since a previous application with a different property had me locked somehow. But I will definitely be looking to move here after this unprecedented lease is completed. It is just so very charming and the complex is very well maintained! I believe the price is accurate for the living accommodations and convenient amenities. They aim to make move in day easy for their tenants and I believe that is one of the most important concepts.

  • Review 42 (2023-09-20 - Rating: 4)

    The leasing office personnel are amazing and the leasing process is smooth too. As an incoming tenant I would like to recommend the management team that this beautiful place needs to be fenced. It does not look safe!

  • Review 43 (2020-10-09 - Rating: 5)

    I give this property 5 stars due to the office and maintenance staff being so attentive and respond so quickly to me to my requests. Maisie Hill has been so helpful and a lifesaver the past 2 years that we have been residents. I recommend this property. I have 2 children and they love the park and the area around the park to have space to play outside and ride bikes. The rooms are really spacious love the walk in closets. We have no problems finding parkings close to our unit.

  • Review 44 (2019-08-22 - Rating: 5)

    I have had the best experience here at Promenade!! The whole staff has made the transition so easy and smooth. They were all super nice and easy to deal with!! Especially the assistant mgr Maisie!!! She was the kindest & sweetest soul I have come across since moving to Irving. She was quick to answer any and all of my questions and I did have a ton!! Im a first time apartment renter so I had tons of questions and Maisie was not annoyed by me at all. It was like we already knew each other. She literally made this experience the best ever! I did have to call maintenance out for something minor and they were super quick to respond and fixed the issue on the first visit. They cleaned their mess and were very professional! If you are looking for an apartment i HIGHLY recommend Promenade at Valley Ridge!! Ask for Maisie!! :)

  • Review 45 (2016-11-09 - Rating: 4)

    Great fast experience! I done most of everything online so that was convenient due to my work schedule. Everyone was pleasant and friendly! My apartment was better than I expected online I choose a smaller unit that wasnt available, I was given a larger unit and upgraded features(love the bathroom) for a better price! Only thing I did not like is online the market rent is advertised but whatever you see will be increased by 110$-- Cable, internet, valet trash, etc, I would have prefer to know that upfront. Other than that I love my new place, great location close to major highways and airport!!

  • Review 46 (2020-10-20 - Rating: 5)

    Im a first time renter, so getting my first apartment was a journey for me! But luckily, Garrett was so very helpful in pointing me in the right direction. He was nice, very easy to work with, and made the process extremely simple! I was otherwise clueless without Garretts help. My overall experience was absolutely positive and the area as well as complex, is really nice! Im feeling very much at home!

  • Review 47 (2023-08-04 - Rating: 5)

    Tomas has been a great experience since moving in and very patient also great dude to talk to. Jessica helped me when Spectrum was having issues helping setup my internet.Great team overall.

  • Review 48 (2020-10-02 - Rating: 5)

    I recently signed my lease and it will be my 3rd year living here. For the most part, my experience here has been rather pleasant. Maintenance requests are resolved on time in a friendly manner. I have not had issues with neighbors. I barely see my neighbors and they probably can say the same thing about me. The property seems to be pretty quiet, and I will assume P@VR does not tolerate residential foolishness. You can tell this is a community that is family oriented and house working people as there are no people hanging outside (at least thats what Ive seen). All calls to the office are relatively friendly and I get my questions answered quickly. Today I spoke with Irida and she was very pleasant in clarifying rent ledger questions. The area of Irving the property is located is pretty decent, an average middle class community. There are many floor plans offered catering to different needs. The only complaint I have is that the apartments needs to be upgraded such as: new cabinetry, countertops, hard flooring, stainless steel appliances, larger kitchens, and overall modernized decor. I pay a REALLY affordable price for my rent, I am sure well below the average rent prices in the metroplex. Overall, my experience here has been satisfactory.

  • Review 49 (2020-10-28 - Rating: 5)

    Maisie Hill has been AMAZING. I was very happy to see she was still there after I left a year ago. She goes above and beyond to help all residents and makes you feel at home. Lived here for over 2 years and now coming back after moving out of state. Great property, maintenance is kept up to date and quick to respond to all requests. Never had any issues...Can’t wait to move back!!

  • Review 50 (2019-09-26 - Rating: 5)

    These are great apartments in a great area. The leasing agent Rida was so friendly. She explained everything very clearly and in a very well professional manner. She helped me with my application all the way till the move in process. I have to say I am completely satisfied with their customer service. Highly recommend these apartments.

  • Review 51 (2024-08-10 - Rating: 5)

    Happy with the way Tomas Salazar treated me very good customer service cant wait to move in my apartment

  • Review 52 (2019-11-12 - Rating: 5)

    The staff is always friendly and willing to help me. We have lived here for years and just renewed another lease. The manager and Lara were very helpful in getting us through the process. Great location for me with work. The complex is nice and maintenance responds quick when needed.

  • Review 53 (2024-02-07 - Rating: 5)

    Hi…If you are looking for the best apartments in town and, at a reasonable price. The Ridge on 161 Apartments should be in your decision-making. I was thrilled to renew my lease at The Ridge on 161! The apartments have always looked modern and clean, especially with the recent renovation. I have had the pleasure to meet Elanie the Leasing Consultant and talk to her. I must say that she is very attentive, friendly, and sharp just like her manager Alicia. I’m sure that she is this way with everyone. She doesn’t act as if you are a bother with your questions. There was a time recently when it was time to renew. I phoned her and told her that I was going to renew. I had the renewal option mixed up. Elanie caught it right then and corrected me. I was choosing a higher rate and she knew that was not one of the options and not what we had talked about. I thought I knew what I was talking about lol. I’m sure she would say, “As they say, I was just doing my job”.So, if you are looking for a great place to live, that’s in a great location and quiet. Come see Alicia and Elanie at The Ridge on 161 Apartments!kudos to the maintenance staff, we appreciate your hard work. I would hate to think what it would be like without you!Anthony (Tony) M.

  • Review 54 (2024-03-14 - Rating: 5)

    Apartment complex is great and the leasing office is amazing. Compliments to Arturo for recommending. Elanie and Thomas are amazing, but Ill have to give it to Elanie for this one. 😁😁😁

  • Review 55 (2019-12-17 - Rating: 5)

    I have enjoyed my stay here so far. Its been 2 months and I havent had any problems. The environment is peaceful and the premises are well kept. I have called emergency maintenance one time and they were at my door in 20 minutes. Office staff has been very helpful thus far as well. Overall I am pleased.

  • Review 56 (2024-07-10 - Rating: 5)

    The Management and Staff has been very accommodating in every possible way since the new move in. A very happy tenants .

  • Review 57 (2022-05-18 - Rating: 5)

    Moved back to the Irving area about a year ago and glad I moved to Promenade at Valley Ridge. Office staff is friendly and always willing to help. Maintenance is always on time and never fails to get things done. Highly recommend for you to give them a try.

  • Review 58 (2016-05-20 - Rating: 4)

    I have lived here for about 4 years and overall very happy. I am looking to move into a house otherwise I wouldnt mind living here longer. Maintenance is impressive. Ive had them arrive the same day for issues such as AC, clogged drain, broken shower curtain rod, etc throughout my time here, which is important.I like that they have many additional options including a small dog park.Close to major highways and the airport have come in very handy. Buildings are clearly marked which helps visitors (or even myself, to not get lost finding the apartment itself).

  • Review 59 (2022-03-17 - Rating: 5)

    I called to see the office to see if there would be any openings for the timeframe I’m looking to move in. Rida was very polite and helpful. She found the perfect apartment for me within minutes and was able to send me a virtual tour and quote. She also set me up for a tour as well. So far so good with these apartments! Now I’m just hoping to be approved! Fingers crossed.

  • Review 60 (2024-02-25 - Rating: 4)

    I had just retired and therefore had a lower income. Then what was required at the time. They worked with me to get me qualified, it took a lot of work, but they got it done and Im very grateful.

  • Review 61 (2020-11-16 - Rating: 5)

    I love my home away from everything. I have lived here for over a year. The apt manager , Alicia Gunn always makes sure your experience here is near perfect. She makes me feel like a part of her family here at Promenade at Valley Ridge. The maintenance men here are very professional and friendly when entering your apt for maintenance requests. The rent is very affordable even with the cable and internet included. During this pandemic Alicia makes sure the community shared amenities are safe to use for all of us. I would recommend Promenade at Valley Ridge to anyone who is looking for the perfect home.

  • Review 62 (2020-10-02 - Rating: 5)

    I have lived here for going on 5 years and have loved it!! Great apartment, great area, great accommodations. The office staff is great. Maisie Hill is always willing to help however needed and very friendly!! Always has a smile!!! Highly recommend!!

  • Review 63 (2017-09-25 - Rating: 4)

    I have had a nice experience since I have been here. It is by the airport so you will hear planes flying over regularly, but personally I never minded it and it has not bothered me at all. Not too noisy other than that. By multiple highways, so easy to get to work quickly in the mornings.

  • Review 64 (2016-10-22 - Rating: 5)

    We love our apartment home. It is quiet, safe, and friendly. The staff cares about the residents and there is longevity here. Id like for every staff member to get a 25% raise and incentives to be able to live on site at affordable rates though.

  • Review 65 (2020-10-12 - Rating: 5)

    Very friendly and quick responding staffs.Thanks to Garret Evan, I give him 5 star for his very friendly attitude and good customer care. Since, all leasing procedure is online these days, he helped me in every process detailed. Hoping to have a better living experience here at PVR apartment in coming days.

  • Review 66 (2023-11-29 - Rating: 5)

    Thomas was very helpful and easy to work with in answering my questions and helping me feel good about applying to a home at The Ridge on 161! Highly recommended apartments!

  • Review 67 (2024-10-06 - Rating: 5)

    I have enjoyed living here for the most part..the staff has always been nice and they try really hard to solve any problems you may have..The maintenance guys are always good with fixing your work order in a timely manner and very polite..Overall I like it here and would recommend it to everyone! 👍

  • Review 68 (2022-02-28 - Rating: 5)

    The location of my apartment is great! Maintenance is always willing to help and the women in the office help me when I have questions about Rentcafe. Everything is done online which makes it easier for me and my schedule.

  • Review 69 (2017-06-08 - Rating: 5)

    We have been here a little better than 2 years. We love the community, the office staff has always been so nice and helpful. The maintenance is responsive and paying online is super easy. We dont regret renting here at all.. Its really a nice community to live in!!

  • Review 70 (2021-03-13 - Rating: 5)

    Nice community. Love the maintenance team and the office staff. Anytime I need some help I have no problem getting it from them! Even through the winter storm they always kept me up to date on what was going on and worked quickly to make sure we were taken care of. Keep up the good work!

  • Review 71 (2024-03-27 - Rating: 5)

    I am enjoying staying here, and oh the service whenever I log a service request I am always happy to find that it’s Jeisson Molina that comes to help me, he is so professional and so nice! Thank you so so much for the outstanding service!!!!

  • Review 72 (2016-03-07 - Rating: 4)

    The staff is very nice! Some maintenance needs to be done and the landscapers need to clean it up a little bit. The tenants here need to read the postings so the place will look a lot better than it does. Needs more cover parking.

  • Review 73 (2024-05-03 - Rating: 5)

    Tomas Salazar is great, he has a lot of charisma and kindness when answering all my questions, excellent customer service.

  • Review 74 (2023-07-24 - Rating: 5)

    Thomas was very helpful and professional. He gave me every detail on the property. His honesty and professionalism said a lot. Thank you so much Thomas for your help. If anyone needs anything he is your guy to help.

  • Review 75 (2020-10-28 - Rating: 5)

    As a vendor, we have done work for Promenade at Valley Ridge for several years. Alicia is always on top of getting us information we need for billing, scheduling in advance and always getting our technicians what they need to be able to do their job. One of the best property managers to work with - ALWAYS on top of it!!

  • Review 76 (2023-03-05 - Rating: 5)

    I walked in to tour with my mom. Kourtney was amazing and sweet. She was very helpful and polite during the touring process and giving us information on how to apply.

  • Review 77 (2019-11-26 - Rating: 5)

    I live here for the past 3 months and it has being the best experience ever, they help me though the process of my application, maintenance are professional, and they care about the residents, office staff is friendly and helpfull, the manager Alicia she is amazing she is really professional, friendly. The grounds on the property look clean, and I love my new home, I definetly recommend this place

  • Review 78 (2024-05-16 - Rating: 5)

    Tomas is amazing helped me with everything he is one of the main reasons I have decided to live here thank you so much Elaine has also helped me so much

  • Review 79 (2020-10-02 - Rating: 5)

    I just signed my 4th lease here. It’s been nice living here, very convenient location. There’s been a high turnover rate with the office personnel, but other than that I’ve enjoyed it. The assistant manager Maisie Hill has been very helpful to me, she’s very knowledgeable and always willing to help!!!

  • Review 80 (2019-06-05 - Rating: 4)

    Been living here for almost half a year and everything is so smooth and comfortable. Nice managers, quiet neighborhood and very close to DFW airport which is a huge plus. Maintenance is quick whenever we have a request and parking lots are never full. Close to Walmart, Kroger, Tom Thumb and basic shopping areas. Only takes roughly half an hour to Dallas, Arlington, Carrollton or Fort Worth depending on traffic - which is convenient wherever you choose to work.

  • Review 81 (2024-06-28 - Rating: 5)

    Elanie preito was a helpful employee and grateful service and the whole process of getting approved was breezy.

  • Review 82 (2020-05-08 - Rating: 4)

    I moved in the community one month ago. Jeff at the front desk has been really helpful. Im not from the US, so things that sounds so natural for American are really odd to me. Jeff took the necessary time to answer all my questions and make sure I moove in smoothly.I didnt put 5 stars because some equipments in the appartment need to be replaced.Overall Im satisfied with this appartment complex.

  • Review 83 (2019-12-19 - Rating: 4)

    I have to give the this property a 4 star. When I call in a service request its taken care of immediately. Rida makes sure the service request is entered in a timely manner and Christian is the best even when there is an emergency on the weekend he is always punctual.

  • Review 84 (2023-07-29 - Rating: 5)

    I loved touring this place it smelled so good in the office and the full upgrade one bedroom was AMAZING I loved the way they styled the kitchen and everything it was truly a really good experience.

  • Review 85 (2020-10-07 - Rating: 5)

    So far everything has been well, minus noisy neighbors getting into the apartment was fairly easy and the staff is very nice/helpful. Don’t be scared to ask for help and some neighbors are willing to help you. Rida is amazing and sweet!!!

  • Review 86 (2024-05-02 - Rating: 5)

    Tomas was so nice! We were helped really quickly and got all the information we needed! It was great! 😊😊

  • Review 87 (2020-10-05 - Rating: 5)

    I am Maria Aguilera a vendor that has been working with Alicia for many years and assist her and the property with painting and resurfacing services and it has been a pleasure working with her, shes always been loyal and supportive. the property could not be in better hands.

  • Review 88 (2024-02-13 - Rating: 5)

    Thomas is really good person. If you visit them, try to contact him. He will explain step by step. I personally recommend him

  • Review 89 (2023-08-17 - Rating: 5)

    This was an awesome experience Tomas was very knowledgeable, professional and personable. He stated everything with clarity and that is a rare quality and was helpful in seeing the process to the end. Thank you soo much!

  • Review 90 (2021-09-13 - Rating: 5)

    My mom, little brother, and I lived here many years ago in a two bedroom facing the highway and I totally miss it... It was one of the most amazing apartments I have ever lived in and it was always quiet (until our neighbors upstairs moved in lol) what I would give to go through and look at our old apartment again ❤️ I remember begging my mom to take the apartment (we were looking for a place to live) and I practically sobbed when she said no at first, but then she changed her mind and I loved my room so much ❤️ if you get a chance to live here, assuming it hasnt gone downhill, then live here you wont regret it... And you wont want to leave lol

  • Review 91 (2022-02-28 - Rating: 5)

    Randi Clark is an awesome leasing agent! Gave me all the information I was looking for! Really excited and hoping to become a new resident!!

  • Review 92 (2024-06-27 - Rating: 5)

    Tomas is amazing and is very helpfull i am so happy that i have decided to be a resident here

  • Review 93 (2017-05-03 - Rating: 5)

    Love Living HereGreat office staff and community. Well kept property, Nice apartment. No parking issues. Quiet neighbors. NO complaints from me.

  • Review 94 (2024-07-30 - Rating: 5)

    Elanie was awesome, she was super helpful and kind!

  • Review 95 (2020-08-18 - Rating: 5)

    Rida made my whole experience wonderful. I am a first time time renter and she made everything easy for me. Im so grateful to get to experience my first home at your establishment.

  • Review 96 (2014-12-03 - Rating: 4)

    Well I love the management.They always respond quickly when I have a problem. Beth is awesome. When looking at different apartments, this was the only one that made me feel special. Thanks Michael

  • Review 97 (2019-01-07 - Rating: 5)

    This complex has been great so far! Maisie Hill the Assistant Manager is wonderful, shes very understanding and will resolve your issues in record time!

  • Review 98 (2023-06-24 - Rating: 5)

    Thomas was the best he had a lot of patience with ne with all my questions and details I needed cover and for that reason I have chosen to make Ridge on 161 my home thank you Thomas

  • Review 99 (2024-05-15 - Rating: 5)

    The whole process from the application to actually moving in with very easy. The staff in the front office very polite and easy to get in contact with. Apartment complex is very clean.

  • Review 100 (2023-06-12 - Rating: 5)

    Love the home, the upgrades are really nice. Maintenance is very helpful when needed and so is the office staff.

  • Review 101 (2023-06-15 - Rating: 5)

    I have been living here for three years and I like it very much. I like the location, the tranquility of the area and that the administration responds quickly.

  • Review 102 (2020-10-02 - Rating: 5)

    I have been at this complex for two years thanks to the manager Maisie. She has been so attentive, polite and very respectful. As long as she is there this is the place for you!

  • Review 103 (2020-11-10 - Rating: 5)

    Alicia is fantastic. Shes very hands on and responsive to all emails. She ensures the property is maintained at all times.

  • Review 104 (2016-03-01 - Rating: 4)

    It is a nice and quiet place to live. The staff is very courteous and friendly also helpful with any needs I may have. The landscaping is very neat and trim.

  • Review 105 (2024-02-16 - Rating: 5)

    The staff is very helpful, and geneuine. Stopping in to chat from time to time, is like talking to family.

  • Review 106 (2018-04-01 - Rating: 4)

    Decent apartments with good location. Its equipped with gym, laundry and swimming pool. Sometimes the airport right next is a bit disturbing but everything else is great.

  • Review 107 (2023-07-29 - Rating: 5)

    The application process was truly really smooth thanks to Tomas and Elanie they truly are helpful and kind. Bless them.

  • Review 108 (2022-08-29 - Rating: 5)

    I loved it. Rida was very professional and helpful. She explained the whole process by detail. Keep up the good work Rida.

  • Review 109 (2023-06-09 - Rating: 5)

    I like the place where the apts are located, it is quiet, there is no crime, the apt is in good condition and good treatment of the office and maintenance staff

  • Review 110 (2020-12-02 - Rating: 5)

    I’m a supplier painter for Alicia and I assist for her in cleaning the empty units. She is a very friendly and nice associate to work with.

  • Review 111 (2020-10-02 - Rating: 5)

    I love it here. It is 10x what I expected. Rida in the office is a great help and the community is clean and quiet. I will definitely stay here for a while.

  • Review 112 (2016-03-10 - Rating: 4)

    I always receive quick and prompt service from maintenance and the office staff has been very helpful since moving into this community. No complaints thus far..

  • Review 113 (2024-06-27 - Rating: 5)

    Good job Alicia, thank u from me and saughat for your good service.

  • Review 114 (2023-07-29 - Rating: 5)

    This place was very nice very meet grounds looked very clean and everyone was very kind and welcoming the office was so cute!

  • Review 115 (2016-03-01 - Rating: 5)

    Everyone at the office is very helpful and friendly. I really like living here, and have since 2011. I would highly recommend this community to anyone!

  • Review 116 (2023-04-10 - Rating: 5)

    I would fully recommend this community. Great property, great apartment design and great helpful staff..5stars✔️ Update new Management and Gym awesomeness!!

  • Review 117 (2019-10-03 - Rating: 4)

    A great place to live. Laura C. Is an awesome leasing aft. She is very professional and is very bubbly

  • Review 118 (2020-12-17 - Rating: 5)

    Know this manager for years, she does really good job! The property looks with a lot of improvements now! Good job!