The Preserve at Gateway in Houston

Review 1 (2023-09-04 - Rating: 5)
The amenities and office staff here at The Preserve At Gateway are fantastic! Its no wonder they get such great reviews! Everyone is polite, helpful, and very respectful and the maintenance department is prompt and highly skilled in all phases of apartment maintenance! The pool is always great, its cleaned daily even if noone has used it, the gym is always clean and well maintained, and the Salon has one of the BEST hairdressers ever! Overall, I would recommend living here! 👍

Review 2 (2023-09-04 - Rating: 5)
I have lived here for over 1.5 and have enjoyed the community overall! The new management team is wonderful! Romy is always there to help with any issues. She’s been very helpful has met the expectation of kindness. I have never heard her scream or talk down to anyone in the community, she’s always been courteous and professional with me and my family. I love the community, the amenities and staff!

Review 3 (2024-02-12 - Rating: 5)
I recently lived at the Gateway. It was a short stay because my wife & I built a new home. My stay was fabulous Manager on duty is a MAN of his WORD. I highly recommend 55 & older to check it out. You will not be disappointed. Edward Kelley

Review 4 (2023-03-07 - Rating: 5)
My experience has been a positive one. The office staff is par excellent. They ensure your request are met, they respond rapidly to the needs of the residents. I have lived here over a year; what makes my experience positive? It’s the quietness, nail salon onsite, with plenty of activities for active adults and opportunities to meet your neighbors are a few…If you are like me, and want to live in an active adult community that’s offers you the quiet comforts you desire this is your place!Enjoying my pleasant place!!

Review 5 (2023-09-05 - Rating: 5)
Im confused on what basis the negative comments have appeared recently. The community has been a great place to live and I have nothing but good things to say about my experience here (I have lived here for over 18 months). Romy has been an absolute treasure in managing the property and goes out her way to please the residents and works diligently to set up fun activities and events to entertain us residents. The maintenance man (C.W.) keeps everything working and in tiptop shape despite currently having to work on his own. In addition, the groundskeeper (Barb) consistently keeps the community nice and clean both inside and out. Im hoping they keep up the good work and continue to make Preserve a fantastic place to live!!

Review 6 (2023-08-28 - Rating: 5)
Great place. Monthly birthday celebrations, and other cultural celebrations, BarBQs, free Starbucks coffee bar, beautiful complex, beautiful movie theater with popcorn. Huge pool. We have the best maintenance Ever. Quiet peaceful atmosphere. Everything you need is near by. Perfect location Best management team Ive worked with.Great people live here. Youll love it.Oh bring your pet too! Theres plenty of walking parks and three ponds.

Review 7 (2023-02-09 - Rating: 5)
I moved to the Preserve at Gateway in September. Emily, Rosie and Bill are fabulous. I love living here. It’s so peaceful and friendly. It’s safe and everything is so well maintained and taken care of. . If you are looking for a great community to move to, come by and check it out.

Review 8 (2023-08-28 - Rating: 5)
I love, love my apartment and living here at Preserve at Gateway. Office staff Romy and Jaz are so nice and helpful. Love all the amenities here too, especially the dinners and parties. Everyone is so nice and friendly here, I feel right at home.

Review 9 (2023-07-28 - Rating: 5)
It was very stressful for me to downsized. I was referred by my cousin to The Preserve at Gateway and this move was the best thing that happened for me. Management is awesome. Romy Castille is beautiful inside and out. I love the staff, amenities and the atmosphere is very welcoming. I love it here!

Review 10 (2023-05-24 - Rating: 5)
Romy, Rosie, Jazz, CW and BarbI want to personally welcome you to our community. Thank you for the positive energy that you bring to the Preserves each day. The staff is amazing, knowledgeable about the operations of running a 55+ community. I’m excited to see the newest endeavors that are coming our way😊

Review 11 (2022-05-08 - Rating: 5)
The most recent group of staff have changed my opinion of living here. Emily, the new manager, has tried very hard to pull the community together and even when she has to go against your request, she makes it very clear of why she can’t help you. However, she listens and does TRY. Rosie, office Lead Associate, always speaks to you politely, runs the front office with efficiency, is mostly eager to help you with problems and always tries to give you advice as to get you through the problem.. Bill, maintenance manager, practically is at your door to solve any problems by the time you turn in a complaint order. (Before he came, it would sometimes be days before you got any type of help.) Finally, Cedric, maintenance and grounds keeper, has always been polite, tries to show you tips to help you,, and talks to you like he really wants to know you! As a team, they are a 10! Sincerely.

Review 12 (2022-05-06 - Rating: 5)
The preserve is an amazing community! Beautiful environment and very clean. Emily is a natural leader and always has such great activities. Rosie is wonderful to work with. Highly recommend this active living community.

Review 13 (2023-10-28 - Rating: 5)
Our new manager has made such a wonderful difference in the atmosphere in our community! I love living here with great neighbors and an enthusiastic manager.

Review 14 (2022-05-08 - Rating: 5)
There seem to be a problem when we first moved in last March. We have started our second year with a new manager and other staff. The place has changed a lot for the better tenants seem to be happy and enjoying the apartments.

Review 15 (2022-03-22 - Rating: 5)
Great place for seniors to call home! Very impressed, beautiful community. Check out the dog spa!

Review 16 (2021-08-27 - Rating: 5)
They have the best amenities in Forney. I love the movie theater and salon.

Review 17 (2021-03-18 - Rating: 5)
I took a tour and it was so nice and with things for the Seniors to do.

Review 18 (2023-06-06 - Rating: 5)
Excellence service from maintenance. Very knowledgeable and experienced.

Review 20 (2021-08-27 - Rating: 5)
Great amenities, good staff that cares about the residents.

Review 21 (2022-05-13 - Rating: 5)
Very nice place and it’s a peaceful community

The Preserve at Gateway