The Lodge at Shavano Park

Photo of The Lodge at Shavano Park

Located in Houston, Texas

Address: 3838 Lockhill Selma Rd, San Antonio, TX 78230, United States

Phone: +1 210-485-3137

Rating: 2.8

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Basketball court
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-02-14 - Rating: 5)

    I highly recommend this apartment complex for families with young children who appreciate quiet living. We have never had to deal with noise issues late at night, no loud music, and no parties. Living here for almost a year has provided my children and I safety and a wonderful quality of life. Any small issues we have reported related to clogged sinks, or leaky faucets have been addressed and resolved within hours. The staff at the front office are friendly, patient, and helpful. They have a maintenance guy by the name of Eloy who responds to most of the maintenance calls who is a delightful, efficient, incredibly polite, and friendly man. We love to have him around. His dedication to the complex is very admirable. All in all, The Lodge at Shavano Park is just a nice and beautiful community.

  • Review 2 (2024-03-01 - Rating: 5)

    Moved into my new apartment here about a couple weeks ago and love it so far. The dishwasher wasnt working and the AC stopped blowing cold but they were out the same day to fix the issue. Nice quiet place to live and staff is super friendly

  • Review 3 (2023-05-03 - Rating: 5)

    I recently made a visit to this community and I was immediately impressed with the cleanliness and attention to detail the leasing and maintenance staff give to this property.Jazmin took the time to show me around the complex and answered all of my questions courteously and knowledgeably.The grounds are clean and well kept, the apartment homes are very spacious and amenities are top notch!

  • Review 4 (2015-07-09 - Rating: 5)

    I had a 6 month lease and loved my time here. The grounds are always clean and the maintenance and office staff were always really nice. Mail comes by around 10 A.M. which is nice. The gym usually has someone in it and the lounge was cool to hang out in and meet some of the neighbors. Quiet neighborhood and loved not having to take out the trash (though it is an extra charge to your rent but only about $13). Great location to 1604 and Ih-10. Would recommend.

  • Review 5 (2016-07-03 - Rating: 4)

    Dont trust the low ratings. I had a wonderful experience with the office staff who were all very helpful and went above and beyond to help. My locks were changed the same day when I was having issues with my key duplicates, and there has been good communication about a few other issues (bad dishwasher, clogged dryer vent). Except for the dishwasher, which I will admit is a moldy, disgusting mess, all of the appliances are in great shape and they work well.Since the complex is shaded, the A/C can be kept at a more reasonable temperature while the unit remains cool. The floor plan of the unit is wonderful and even though my neighbor has two dogs, I cant hear them from inside my unit!Parking has never been an issue, and the neighbors are all very kind and welcoming. The carpet was spotless, the walls were repainted very well (no watered down paint as per the san antonio norm), the shower was clean and the plank floors are in great condition. The location is nice and quiet and the high ceilings in the unit are a big plus.I was a little wary about the negative reviews, but theyve all turned out to be false. Ive had nothing but a pleasant experience. 4/5 stars due to the terrible dishwasher at move in and the really grossly dirty A/C filter.

  • Review 6 (2019-08-25 - Rating: 5)

    Ive lived here for about 2 months now. I love the place, the grounds are beautiful, the pool and workout room, etc.. its quiet, and very upscale. The price for what Im getting is on par for what I would accept. I havent dealt with management much or the moving out experience a lot of the reviews talk negatively about, those seem to be the 2 main complaints. From my experience, everything has been wonderful so far. I signed a 6 month lease (I always do that first), and if things remain the same I would gladly resign another lease.

  • Review 7 (2016-03-18 - Rating: 4)

    My leasing agent wasnt very communicative up front. I showed up after having driven 3 days cross country and my apartment wasnt ready. Even thought I had been clear several times about what date and time I was coming in. They secured a deposit on my debit card then wanted a money order for the rest of it. None of that was told to me before I pulled up with my moving truck. Needless to say I was frustrated and in tears. The property manager took several days before returning my call. After this initial agony there have ben no problems. The property is nice and clean. The staff is friendly. I love the valet trash. The neighbors are quiet and nice. This isnt the sort of complex where you will have noise violations after 11pm. People respect each other here. You are close to 1604 and IH 10. There are plenty of activities to do close by. And there are a few trails within 1-2 mile drive. My only complaint is they never alert you if a package has been delivered. Ive had several people send me stuff as a surprise and they had to ask me about it. An email would be nice and easy. Ive been here for a year and have renewed.

  • Review 8 (2019-05-28 - Rating: 5)

    Moving into this complex has been the best experience I’ve had with any apartment that I’ve moved in. Trying to find the best floorplan was probably the most stressful part because I go back-and-forth but to Anna-Lisa definitely helped me decide, And always kept me up-to-date on specials. Upon moving in I had no issues the apartment was completely clean I saw no bugs or anything. I’ve been here for about three or four months and the experience has been great I haven’t seen any roaches or anything the outside stays really clean they keep the complex up-to-date as far as cutting grass and cleaning the pool And clubhouse. The neighbors keep the outside of their door it’s very clean no trash or anything like that they actually have valet trash which is amazing. Even after moving in if I call needing A maintenance request or packages being left at my doorstep instead of the office Anna-Lisa takes care of it, even tho she doesn’t have too! I love my new home!! ❤️ If you are interested please reach out to Anna-Lisa she will make the process smoother than easy!

  • Review 9 (2022-02-28 - Rating: 4)

    I have lived here for almost 5 years now. Really love this place. Maintence workers are friendly, professional, and efficient. Only 4 stars because they market this place as non-smoking apartments, however my newer downstairs neighbor smokes like a chimney. When contacting management, they tried to help but the smoking is happening on the patio and their hands are tied. Air quality is pretty important and being exposed to second-hand smoke on the daily is a huge issue. Fingerscrossed the new neighbor will move soon or management will step up!

  • Review 10 (2019-03-23 - Rating: 5)

    We lived in a different building for a year...with no problems and no security deposit issues. We made that apt sparkle,lol. We are now living in another building, a year in June. Its a very quiet,convenient area. Neighbors who always left their trash bags out are gone so we are happier now,lol. Security...its OUR responsibility. The community is gated,there are cameras but thieves will be thieves...it happens. The leasing office is always pleasant,even when I call frustrated about maintenance issues...it gets done. Looks like we will be signing again in June. Btw, we have two dogs and they like it here too.😊

  • Review 11 (2017-05-12 - Rating: 5)

    I lived at this apartment complex from Jan of 2015 to July of 2015 while stationed in San Antonio for training. I LOVE THIS PLACE. I still dream about my apartment here and how much I loved it! I had a giant balcony a giant bathtub and a walk-in closet. The kitchen was nice and it was an easy to clean one bedroom apartment. I saw the reviews before but decided to give it a try and im so glad I did. The gate was fixed about a month after I got there which I loved and the pool was nice the gym was small but nice. I had no noise issues. The valet trash was soooo nice to have and I never had issues with the front desk ppl like I saw in the reviews. Everyone was always nice to me, there were a couple times when mistakes were made or an oops happened but thats with any place and they were always nice and willing to help me out the best I could. My move in was super easy and they gave me no issues when I had to move out even though I had signed a year long lease, I just showed them my orders and they handled the rest. I had no problems with the move out inspection either. I miss this place so much. Paying rent and everything was such a breeze and easy as well.

  • Review 12 (2016-01-23 - Rating: 5)

    I am about to move away from here only because I am relocating to South Carolina for a new job opportunity. Let me say this: This management has always been very, very reasonable. This is a business, and they have to make money. So dont be surprised when they tell you there is a trash fee (You will pay for trash even if you own a home) and you also pay utilities (What a surprise...)If you have a dog, theres a fee for that too, along with monthly pet rent. But these fees are standard at any apartment complex, so the idea that there are hidden fees is silly. If you are going to any apartment complex and looking at the monthly rent was your ONLY expense for that housing, as if it is all included, you are naive. They do not nickel and dime you any more than any place else.No, they wont fix anything unless it is formally submitted. Why? Its your apartment. You are leasing it. They need your written permission to enter, or a notice to you to let you know they are coming in ahead of time. So yea, if you call the office and say your dishwasher is broken, they arent going to just send someone over. Their leasing agents are not the central hub of all things there. You have an online portal. So use it. I did, and I got my dishwasher fixed the next day. I couldnt figure out what bulb to use in my light that went out, so I just submitted a work order. It got fixed. Saw some bugs, before I even reported anything, pest control had already been called. They got me a new, bigger, over the stove microwave just because I was moving in.The Lodge at Shaven Park is absolutely respectable, very quiet, and extremely convenient. It is close to the Rim, and La Cantera. Clark HS is right around the corner, there are two excellent, EXCELLENT HEBs here, as well as a Walmart Neighborhood Market, everything I need is close by. Location is great.Most people complaining here are idiots, have never really had to live anywhere and pay for anything, and accept no responsibility for their own actions. I like the lodge, its quiet, never noisy, people are friendly, the parking lot has been repaved, there is a half-court for basketball, its nice here. I really have enjoyed it. People just need to get over themselves and realize this is not a 24-hour service. Most of these people probably didnt even read their lease.Oh, and yea I also was told I had one deposit amount and then they increased the deposit amount after the background check. That is standard if you have no rental history. So if you have never rented before, they are incurring additional liability for the fact that you might totally mess this place up because this is your first time renting. But its a deposit. You get it back. People are just crying to cry.

  • Review 13 (2017-10-03 - Rating: 4)

    I did a one year lease, not much going on here though. Theres a lot of people walking their dogs but other than that the other residents are always inside. Theres probably a 60/40 ratio of older to younger population here which is probably why theres nothing going on. But even so, there is a good amount of stuff to do like basketball, racquetball, small gym (no bench or squat rack and dumbells up to 50) and a decent pool to 5 or 6 ft deep. Ive never had slow service when something broke in the apartment. I would always pitch my maintenance issue like my room was gonna flood and they would freak out at their desk and send someone right away. This is opposite of other reviews ive read before i moved in. Lockhill Selma road is what gives this place its pulse with backroads to take to get to Huebner and 1604, a nice gas station across the street and runners everywhere.

  • Review 14 (2018-07-27 - Rating: 4)

    Lived for 1 year, positives, great floor plans and layout, spacious 2 bedrm apts. Lots of trees to provide shade and buildings are well connected through walkways, maintenance takes care of requests in a timely manner. Stephanie the Apartment manager is very understanding of tenants situations and addresses them promptly. Apt is very close to major shopping areas, close to Harderberger park and Orsinger parks for children.Areas for improvement: Pest Control- Roaches are omnipresent, when you go to the office looking for packages that were delivered for you only some packages are handed over, could do a better job of looking for all packages received.Some apartments come with broken/loose handles for towel holders, atleast assign spots for open parking by apartment, outside guests park on spaces for tenants and tenants cannot find parking spots even in the next block.Swimming pool hours need to be enforced, I was living close to the pool and would see people at 2 am or 3 am in the summer inebriated shouting cuss words.

  • Review 15 (2016-10-31 - Rating: 5)

    There is no other persons that are easier to work with, and who do a better job, than the ladies and gentlemen at The Lodge at Shavano Park. It is amusing to see the negative comments as there is not anything that I can come up with that deems a negative review. The staff is genuine and have a great sense of humor, while the maintenance men & women do great-professional work, in a diligent manner. I feel confident that this group of people can really do great things with this property - that is already great already.

  • Review 16 (2015-12-14 - Rating: 4)

    Im a current resident and really its pretty quiet, you dont hear any noise. There is plenty of parking to go around and they have a lot of cool amenities. They have trash valet also that come and pick up your trash almost every night.Ive been living here for a couple of months now and im very satisfied aside of all the negative comments.

  • Review 17 (2021-10-19 - Rating: 4)

    I love it here. It is quiet and peaceful here usually unlessMy upstairs neighbors are home. It sounds like to They jump off the counters and run treadmill upstairs I’m surprisedThey haven’t cut the floor yet but this is apartment living. it’s really fun I can play shuffleboard and pool And Basketball and I enjoy it

  • Review 18 (2023-01-14 - Rating: 5)

    I like it here!Gino’s Deli is across the street, the apartment includes everything I need, enjoying the amenities like basketball and will play sand volleyball once it gets warmer, and staff is always helpful!

  • Review 19 (2017-05-03 - Rating: 5)

    Spent two years there an it was nothing but positive. The staff was super responsive An the area was safe an secure. Quiet for most part, of course you could hear people above you an such but if you live in an apartment what do you expect lol. Overall I would recommend Lodge at Shavano to anyone looking!!

  • Review 20 (2017-05-27 - Rating: 5)

    Leasing agents are always helpful and friendly. Work orders are always taken care of within 24 to 48 hours. Beautiful community thats always well kept. Been an amazing experience

  • Review 21 (2023-05-03 - Rating: 5)

    Lived here 10 years ago, came back today and even better. Jazmin showed me around, and talk about exceeding expectations. I am very impressed. Well kept and reasonable pricing.

  • Review 22 (2022-10-17 - Rating: 5)

    I am living this apartment almost 6 months - very clean and prompt on service requests. It would be great if they enable all communications via emails .

  • Review 23 (2023-12-27 - Rating: 4)

    Courtney was extremely helpful. I came in with a few complaints and she was able to resolve them within a matter of minutes.

  • Review 24 (2022-08-04 - Rating: 5)

    Great customer service the apartments are fantastic comes with washer and dryer big balcony it’s a really nice place

  • Review 25 (2016-08-15 - Rating: 4)

    Ive been a resident for 2 years and have been pleased with the property for the most part. As far as location, pricing and amenities offered, this place has it all.

  • Review 26 (2017-01-13 - Rating: 5)

    Beautiful apartments I have 2 friends that live here and both are happy with their apartments .. I love the layout .. if I was looking for an apartment this would probably be where I would look

  • Review 27 (2021-10-26 - Rating: 5)

    Wonderful!! Reasonably priced, friendly & helpful staff, great carpets and apartment amenities. Highly recommend!!

  • Review 28 (2020-02-18 - Rating: 5)

    I have been living here for a little over 3 years now and LOVE IT!! I have never had an issue with anything!

  • Review 29 (2023-09-24 - Rating: 5)

    Had a tour here and I highly recommend them!

  • Review 30 (2016-09-27 - Rating: 5)

    Actually I think I just drove past, or near The Lodge so I can say little for or against her.

  • Review 31 (2019-08-19 - Rating: 5)

    Such wonderful staff and amenities are so many..love the place so far!

  • Review 32 (2017-09-26 - Rating: 4)

    Its ok. The complex is geared more for upper middle class.

  • Review 33 (2018-01-18 - Rating: 4)

    Very clean, safe, and good location.

  • Review 34 (2019-12-19 - Rating: 5)

    Thank you all for being super friendly and helpful!

  • Review 35 (2017-06-14 - Rating: 5)

    Very nice and serene.

  • Review 36 (2017-12-23 - Rating: 4)

    Nice location

  • Review 37 (2016-02-26 - Rating: 5)

    A gert poll

  • Review 38 (2017-12-09 - Rating: 4)

    Good location for the city nice area

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