The Flats at Van Alstyne

Located in Houston, Texas

Address: 645 Blassingame Ave, Van Alstyne, TX 75495, United States

Phone: +1 903-627-4297

Rating: 4.6

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Swimming pool
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-21 - Rating: 5)
My family and I love living here, I also love the ladys at the office they go above and beyond for their residents. The maintenance crew also arrive on time and fix what needs fixing, fast and quick. Thank you all for being amazing. If I ever have to move, I will for sure have great memories here. ♥️

Review 2 (2025-02-05 - Rating: 5)
I lived here for an entire year and loved everyday! You cannot beat the quality of these apartments for the price, the amenities, the cleanliness, the kindness and care from the office staff and maintenance team, and the location. I moved into building E, which was only 4 years old at the time, but was in brand new condition. This property is so clean, and well-kept. The residents are so nice, I cannot recommend this place enough. A special shoutout to Aaron & Clara from the office, they are always there to help and to put a smile on your face. Another shoutout to Ken, there is nothing he cannot fix! When our AC went out, he had it fixed within 30 minutes after office hours. The staff truly cares for your wellbeing here and it shows! Would give 100 stars if I could. I am sorry to leave!

Review 3 (2024-10-18 - Rating: 5)
I have really enjoyed living here. Properties are kept clean and the area feels safe. Maintenance and management have always been very prompt to respond to requests. The office has events occasionally to keep the neighbors engaged.

Review 4 (2021-10-03 - Rating: 5)
Been living here for three months now and have only had good experiences. It is a quiet community and the property manager truly cares about residents living experience... Like to the extent I have seen her walking the property on her own time before beginning work and picking up trash, making everything is in order. The apartments are very nice. I have a 2 bed, 1 bath and it is perfect for my son and me.

Review 5 (2021-06-16 - Rating: 5)
These are brand new Apartments and I live in the first set of them released, so some things may have changed in the other buildings. The apartment has standard upgrades. The community is kept clean and seems to be well maintained. My only complaint really is that my bedroom wall may be a bit thin and I can hear my neighbor sometimes but I am sure that is normal for apartments. I am here while my new home is being built and havent lived in an apartment for 20 plus years.. I also have to give props to Julie Lollar in the office. She is the absolutely most friendliest person and always answers my questions and handles my concerns quickly. I mostly deal with Julie because she makes me smile inside with her personality. but Angie in the office is helpful too :-). Because of the way I feel Julie treats me and the other residents and the fact that over all it seems pretty quiet here. I would recommend this community for your next Apartment.

Review 6 (2025-01-19 - Rating: 5)
Briana(The Manager) is an a amazing, professional and work hard, she took care of any issue right away.Update,Also Mat works really hard to keep up with property.Update, Mr. Ken the maintenance technician is very hard worker, very professional and efficient.Mr. Ken very kind, helpful and He goes out of way to help residents, thank you Ken.

Review 7 (2024-09-06 - Rating: 5)
Clara in the leasing office made scheduling and moving a breeze. Would recommend to anyone. Prompt on responses and an ease to work with. Thanks

Review 8 (2023-08-21 - Rating: 5)
My move in experience was great! From the beginning, Clara made the whole apartment hunting experience amazing from start to finish! She knew me by name after our first meeting and was so helpful and personable throughout the entire process and always responded in a timely manner. The apartment itself is super nice and you definitely get the most bang for your buck.

Review 9 (2024-09-07 - Rating: 5)
My experience so far has been nothing but wonderful. Clara, the leasing agent was very helpful and kind when it came to moving in.

Review 10 (2024-08-08 - Rating: 5)
Been a great experience so far here. The maintenance team came out faster than I put on schedule and fixed my issues in my apartment.

Review 11 (2024-09-12 - Rating: 5)
My dishwasher broke and within a few hours of putting in a request to fix it, they had it replaced. Office staff and maintenance are awesome!

Review 12 (2023-08-23 - Rating: 5)
The ONLY reason I wouldnt have given it a 5 star is because of the previous manager. I went to look at the apartments the end of MARCH and spoke with Felix who was the manager at the time. Nice enough man but would not answer or return my calls or text messages. It took me till JULY to get any real answers and finally get my application done. He would have gotten 1 star since that is the lowest. It was to the point of giving up on The Flats and going elsewhere, anywhere, and along came Clara, the new manager. She has been amazing and helpful in every way. She walked me through the whole process answered all my questions and I am happy to say I am now a resident. Clara is a 5 star manager and I truly thank HER for all the help.

Review 13 (2024-03-07 - Rating: 5)
Came time for the 3 month filter change. Stopped by the office to pick one up, Clara said she would have Mathew stop by. Within 20 minutes he had come by and changed it for us. Awesome service. We are loving it here.

Review 14 (2023-08-22 - Rating: 5)
Our move in was a breeze! The apartment manager Clara was a huge help for us. We were in a rush to move in and she was able to get us in very quickly.The apartments themselves are also beautiful. Very modern with modern features.

Review 15 (2023-09-20 - Rating: 5)
I have only been living here for a week, but it is extremely clean, my apartment is very quiet even though there are people living both above and below me. I have put in for one maintenance request and it was completed within 2 hours and management checked in multiple times to make sure that I was happy with the response.

Review 16 (2023-09-01 - Rating: 5)
Clara has done a great job at cleaning up the community and communicating with residents. She is always so friendly & helpful. I enjoy seeing her and the rest of the staff on property.

Review 17 (2023-02-10 - Rating: 5)
Its about time I did this review, actually. Felix has been nothing but helpful and professional throughout the entirety of the application process for the apartment that I am seeking at the flats. I am very excited to move into my brand-new apartment. I cant wait.

Review 18 (2022-07-06 - Rating: 5)
Briana is so amazing and helpful. She always welcomes you with a big smile and is ready to assist. We have been living in leasing properties for four years already and so far Braina is the best and most helpful community manager. I highly recommend this property.

Review 19 (2024-12-23 - Rating: 5)
The response time to address the work order was exceptionally fast

Review 20 (2025-02-28 - Rating: 5)
Ken did a great job👍👍👍👍AMAZINGTHANK YOU

Review 21 (2022-04-08 - Rating: 5)
My experience with “the brooks “ was extremely pleasant. Brianna was by far the best leasing agent ever ! She made my experience very easy and persistent. She communicated everything throughout the entire process & made my move in ten times better ! I 10/10 recommend this complex to anyone and don’t forget to mention “Brianna”:) 10/10

Review 22 (2022-12-02 - Rating: 5)
The property manager Felix at the Flats is fantastic, he has turned this property into a very welcoming community he is always very easily accessible and will handle any and all of your needs, or concerns expeditiously. The new member of the maintenance team Matt is kind and informed us of what was wrong with our garage door and what needed to be done to correct the problem.Thanks again guysJoseph

Review 23 (2021-06-18 - Rating: 5)
Customer service was great. Came inquiring about pricing and availability.earlier this week. Both Julie and Angie were super helpful and informative. I signed the lease and am now moving in August and am excited. Great job Angie and Julie for making this process simple and efficient.

Review 24 (2021-06-15 - Rating: 5)
Great Apartment Complex - Perfect location just north of the McKinney/Allen area. The staff is very knowledgeable and professional. Facilities are brand new and modern. Great experience all around. I would recommend The Brooks of Van Alstyne to anyone in the area looking for a new apartment in an amazing location. 10/10

Review 25 (2023-01-17 - Rating: 5)
Great apartment complex with a great property manager! Felix is a first class person and works hard to make sure that the property is in top shape! You will love living here!

Review 26 (2025-03-03 - Rating: 5)
Their response is always prompt. Well done

Review 27 (2023-09-13 - Rating: 5)
Been at the Flats for almost 3 years. Put in a maintenance request late in the afternoon and it was done early the next morning. Great place to live!

Review 28 (2022-07-14 - Rating: 5)
I received excellent service from Briana at the Brooks at Van Alstyne and she was very helpful. She did a great job explaining everything to me as well. I cant thank her enough.

Review 29 (2023-08-21 - Rating: 5)
Had an amazing move in experience, the property manager Clara was very nice and made everything pleasant and easy, would recommend the flats to friends and family

Review 30 (2025-01-30 - Rating: 5)
I love living here. Super clean, great amenities, 24/7 maintenance, nice neighbors and 5 minutes from 75.

Review 31 (2023-01-04 - Rating: 5)
Maintenance came the very next day and took care of our water heater! He did a great job and was there quickly!

Review 32 (2023-06-08 - Rating: 5)
Great apartment complex to check out! Very clean, and well maintained. I suggest Felix! He’s your guy to help you out!

Review 33 (2024-10-22 - Rating: 5)
The service was great ,I appreciate it very much i give them fiveStars.

Review 34 (2022-04-15 - Rating: 5)
Brianna was very professional at every point in time that I spoke to her. Very sweet and caring through the whole process of moving in!

Review 35 (2024-06-06 - Rating: 5)
Smells good on the grounds and hallways while delivering food. lol!! 😂

Review 36 (2022-11-07 - Rating: 5)
The office staff is the best we’ve ever worked with, responsive and courteous!! Felix and his team are great.

Review 37 (2024-03-05 - Rating: 5)
Accidentally was locked out of my garage where my car was and they quickly responded.

Review 38 (2022-04-08 - Rating: 5)
Briana was very helpful through management change with extreme professionalism and immediate response time. AWESOME