The Entro At Midtown

Photo of The Entro At Midtown

Located in Houston, Texas

Address: 5535 Harvest Hill Rd, Dallas, TX 75230, United States

Phone: +1 469-908-2139

Rating: 3.4

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Pets welcome
  • Swimming pool
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-02-27 - Rating: 5)

    Big thanks to Luis for coming to our rescue with our clogged sink! Not only did he get it fixed, but he also took the time to share some helpful tips and explained the cause behind the clog. My family and I are super grateful for the assistance!

  • Review 2 (2024-10-02 - Rating: 5)

    I was looking for apt and I love the way cinthia take care of me very professional I recomended

  • Review 3 (2021-04-23 - Rating: 5)

    I know we did not started off with the right foot BUT they changed original staff and its WONDERFUL office keep you updated on repairs they are prompt helpful so friendly and lead maintenance guy (Samuel) is so efficient always going above and beyond to help you in any way he can , under his supervision all the guys do great.!!!We lived here for 3 years now and its a great place to live. We have security over night and we are very happy to call this place home. Great office ladies my sister loves Elizabeth she is so sweet and nice helpful come on over and check it for yourself.

  • Review 4 (2023-05-05 - Rating: 5)

    I recently moved in and needed assistance ASAP!! The maintenance man they sent is Luis and he was very efficient and his job was well done. I’d like to mention the exceptional manners and attention to detail this person had. I hope to get the same amazing assistance next time, thank u!!

  • Review 5 (2018-10-08 - Rating: 5)

    We moved in 6 months ago and the beginning of our stay was admittedly rough but only because the office staff would not take care of any issues we brought up! BUT The new office management has seriously improved this place ten fold! Chiquita is amazing and accommodating and does everything in her power to take care of any grievances as quickly as humanly possible! She makes sure you are completely satisfied and gives you updates and will even call you from her personal cell phone just to make sure the job got done! Just renewed our lease and we are excited to continue such a great relationship with management!

  • Review 6 (2022-05-18 - Rating: 4)

    I would like to give thanks to Abel, for coming out and checking in my AC!!! Even though he wasn’t fully able to resolve the issue he made sure I got ac units in my bedrooms to ensure we stayed cool during the summer heat!!! He even came back to let me know the part should be in soon and he would be over to replace it as soon as it arrived. So thank you Abel me and my family a very grateful and pleased with all your hard work!!!

  • Review 7 (2018-10-01 - Rating: 5)

    New staff in the office is such a breath of fresh air! Maintenance is finally on top of it and honestly as long as you keep your place clean and call pest control on a normal regular basis I don’t seem to have much issue with roaches like some of the other comments. I’ve been living in the same apartment for 2 years and just renewed, this was my very first apartment and they’ve been so kind to me with my short comings as long as I’ve been up front and honest with the office! Only thing I wish could be better is, I would honestly not mind the extra expense if they instilled valet trash/recycle and added a few more visitor spots but that’s not enough to get me to leave. Good spot, upgraded, and inexpensive.

  • Review 8 (2022-06-07 - Rating: 5)

    I was so impressed with the young lady she showed me the grounds, i loved the apt. Wished it was available answered all my questions. Walked with me. The little apt was perfect she allowed time for me to actually see the apartment ask question and I have a knowledge of the area and she was honest direct and still made me wish there was a vacancy. Also go directly to any website “rent cafe, doesn’t know ANYTHING! they only want you to go to properties w no availability. Worthless website!!!! Thx I will be back!!

  • Review 9 (2021-02-06 - Rating: 5)

    We submitted our application while still residing in Florida and Elizabeth made the entire process so smooth and stress free! Maricela completed our move-in upon arrival and she was very welcoming and accommodating to all our needs and complied with all safety regulations regarding Covid. The apartment itself is very clean and has a nice fresh coat of paint. We are very happy we chose The Entro! Thank you!

  • Review 10 (2021-04-09 - Rating: 5)

    So far I like my apartment, I just move a few days ago and I like my place . The first time I went to the office, Elizabeth Barronmade me feel welcome , her smile made my day. She was very professional and help me to make my moving experience easy.Also the area is very quiet I like the area.

  • Review 11 (2024-09-03 - Rating: 5)

    The front office goes out of there way to assist! Officer Lopez is amazing and so helpful!

  • Review 12 (2021-03-09 - Rating: 5)

    First and foremost, I want to thank the Lord for this moment and experience with the Entro and Elizabeth. I want to thank Elizabeth for her diligence and patience. She definitely will make sure you are comfortable and happy. Being a first time renter, the Entro warmed my heart before even moving in. The color scheme of the entro is amicable. The moment I walked in my unit, I felt at home. The floor plan is spacious and designs are modernized. The bathroom gives you double privacy. I am thankful for this beautiful unit!

  • Review 13 (2020-07-30 - Rating: 5)

    I recently move from El Paso, TX to Dallas. Maricela at The Entro made the move in process very smooth! Her communication was clear and in a timely manner. She made sure I has keys in hand and the apartment was clean and very nice. The unit I received was upgraded with granite and beautiful floors. Any concerns I have had Maricela has went above and beyond to make sure my questions and concerns were addressed. I really appreciate Maricela making this move a easy transition!

  • Review 14 (2024-03-27 - Rating: 5)

    Fannie has always give us the best service! She is really helpful and has been one of the nicest one! always has a solution to our problems!

  • Review 15 (2020-08-04 - Rating: 5)

    My Air conditioner went out last week on Wednesday In that late afternoon when it was like 100 degrees!I called it in and the Maintenance came in like 30 minutes with 2 window units.Immediatelythey put them in ,and told me that my AC had blown the the compressor ,so their going to have to replace the R22 unit with a 410A .I expected to wait about a week ,but no they showed up Friday morning and installed it . I was totally shocked that my AC blows colder and cleaner .I would like to thank the office staff and maintenance Alussa for making this resident in apartment 102 happy .Thanks

  • Review 16 (2018-07-29 - Rating: 5)

    I have lived here with my Fiancee for 2 years now. I have had some interesting experiences. The new manager Shaquita is Grrrreeeaaattt! I told her about my precious experiences with the old manager and staff and she listened, apologized and showed concern. I told her what we needed and she made sure it was taken care of. After that one of the ladies from the office called to make sure everything was taken care of. There is a new staff in the office and they all have smiling faces, good customer service and willing to help. I can honestly say things are starting to change.

  • Review 17 (2020-07-31 - Rating: 5)

    Perfect location along and close to 3 major easily accessible freeways. Across the freeway from the Galleria mall in far North Dallas. Very nice upgraded features in units. Very helpful staff totally willing to work with you to accommodate any physical apartment issues and any financial issues. Maintenance good to repair in a timely manner. Special thanks to Jany (mgr), Angie (asst mgr), Elizabeth and Maricela.

  • Review 18 (2019-05-06 - Rating: 5)

    I love my apt. I have been here for over 10 years. The new office staff are very nice and friendly. Rosie, Chiquita, Yuri, Alex and Angie are all very helpful. I love these ladies.

  • Review 19 (2018-10-16 - Rating: 5)

    I moved in about 2 weeks ago and I really love it here. The ladies in the office were very upfront and honest with me. The manager is very nice and sweet she went out her way to talk to me when I was here the first time and she asked me to move I immediately, and i did. I really really like it here.

  • Review 20 (2021-07-03 - Rating: 5)

    Ms. Elizabeth is freaking amazing she worked with me and made me feel welcomed and answered all my questions that I had. I love her high energy and positivity!!!! I’ll definitely recommend anyone I know who is looking for a home to her

  • Review 21 (2023-08-24 - Rating: 5)

    We’ve lived here for years and we really appreciate how helpful especially Fanny is when it comes to getting to us quick when we have any issues maintenance wise, very patient and caring staff!

  • Review 22 (2024-08-20 - Rating: 5)

    Thank you to Security Officer Lopez we appreciate your service.

  • Review 23 (2019-08-19 - Rating: 4)

    Overall I dont mind living here the area is nice. Close to Target and other shopping centers. One thing I do have a problem with and have made many many requests is that my apartment does not stay cold, its always around 80 to 85 inside. Even after applying weather stripping for some reason its not staying cold. Could be the AC unit or insulation. Couple of ants and baby cockroaches here and there been able to manage and keep em at bay but to me is no big deal.UPDATE: They fixed the AC which is fantastic, now Im definitely gonna be living here for a while hopefully for the next couple years, got no plans on moving out anytime soon i really like it here.

  • Review 24 (2023-05-05 - Rating: 5)

    So far I have had a great experience. Special thanks to Luis the maintenance man that was sent to us for repairs and the ladies at the office as well!! Highly recommended

  • Review 25 (2020-07-30 - Rating: 5)

    Maricela Leiva is the friendliest and most professional leasing agent at this office. She’s so polite and always makes herself available to help, but most importantly she’s the most genuine. The rest of the staff is nice too.

  • Review 26 (2019-08-14 - Rating: 5)

    I love my new apartment and my leasing agent is the best there is!!! Yuriana has truly gone above and beyond to make a tenant feel like he is at home!!Lock change,apt transfer and everything that comes with that has been the asiest ever!!This lady is made of gold!!Looking forward to another 12 months of living just so i get to say hello to her!!!

  • Review 27 (2021-05-05 - Rating: 5)

    The Entro is amazing!!! Very friendly in the office and very helpful since we been it’s been amazing experience and any questions you have they will help you ASAP! We definitely love it here thank you especially to the leasing manager that has helped us since we moved in Elizabeth Barron!

  • Review 28 (2018-02-01 - Rating: 5)

    I was impress with size of the apt I was shown 1bedroom lg closet space kitchen upgraded. Liked the pool area. It even has BBQ grill. Work out RM. They even had ping pong table staff was very nice came back this week the prices arestill comfortable for me to afford it finally going in to put my app

  • Review 29 (2018-10-23 - Rating: 4)

    Recently became new to the area, and I got to say that Im very impressed with the team of professionals involved with the process. Theyve made it a smooth transition into my new place.. Youre not just a tenant, youre family and its very appreciated!

  • Review 30 (2019-05-03 - Rating: 5)

    I love the way Ms.Yuri treated me and my family! She found a great place for us to live and I couldnt have asked for more! Ask to speak to her if your interested in moving in! Youll love it! Thanks Ms.Yuri!

  • Review 31 (2018-02-07 - Rating: 5)

    Visit these apt these morning Staff welcoming me with smiles introduced them self. I was impressed. Took time to explained everything to me. Showed me the floor plans and prices Im was impressed in the size and price of apt. Planning to go back and put in application these week end. Hope to be furture residentThank you Mia

  • Review 32 (2020-07-02 - Rating: 5)

    The office staff at The Entro at Midtown made my familys move-in process a great one. They were very helpful, pleasant and expedient; we got our new apartment in very little time!

  • Review 33 (2019-04-20 - Rating: 5)

    I just moved in and so far I love it! All the ladies in the office are great but Rosie was especially helpful at getting me moved in from another state! She also helped make it super affordable for me!!

  • Review 34 (2019-05-01 - Rating: 5)

    Sense the first day coming into the Entro I was introduced to the most lovely ladies Rosie and Alex. They helped me find the best suited apartment for me at the best deal if it wasn’t for those two my mind would be going crazy right now. I recommend anyone to definitely lease at the Entro at midtown and experience the best customer service you ever had.

  • Review 35 (2021-07-30 - Rating: 5)

    Although I will not move in until November I want to thank Elizabeth for all her hard work. It’s never easy moving from another state but she has made the process very easy and stressful free. Thank you !!!

  • Review 36 (2021-11-03 - Rating: 5)

    I just want to say thank you after being told my fiance and I had to move by December we were frantically looking and after being turned down for things in my past yall are giving me a chance this will be the first time in 6 years I will be out on my own yall have made this new chapter in my life easy when it looked like it was going to be hard Elizabeth is amazing she was willing to answer our questions and stay a little late the day we filled out our application due to work and traffic it took us a bit to get there we are looking forward to meeting all the staff and moving in Great job

  • Review 37 (2020-08-06 - Rating: 5)

    Great customer service overall. Maricela Leyva is the best person Ive talked to so far, she like my buddy. Very helpful,and always patient with clients. Thank you Mericela!

  • Review 38 (2020-06-29 - Rating: 5)

    I had the best experience there. Maricela helped me out a lot and was patient to help me out and find a good apartment for me. She was really nice and fun to talk too. I really recommend this place it’s very nice.

  • Review 39 (2018-07-26 - Rating: 4)

    We are now all set to move in. The office staff were just so nice and very helpful to us. Ive been to other locations where they seem to not even want to help, but these ladies here went the extra mile. Thanks. Great Staff!!!!

  • Review 40 (2019-07-26 - Rating: 5)

    I just recently renew my contract my manager help me with my lease and was very polite.I like living here staff are always really nice and willing to help you any time..

  • Review 41 (2018-09-29 - Rating: 5)

    There the best apartments ever their staff is always willing to hear you out and help in any way. The main manager is great at helping and I am happy to live here. I invite everyone to come live here.Brayan Munoz

  • Review 42 (2018-10-03 - Rating: 5)

    I have lived here 4 years and its a nice quiet community. Whenever anything messes up maintenance is always quick to come fix it. My apartment is right by the park and my kids absolutely love it

  • Review 43 (2018-02-05 - Rating: 5)

    Visit these apt this past weekend. Great service. Nice office people. Nice large apt. Nice workout rm. Good size pool. Close to schools. Really interested for my family to move in.

  • Review 44 (2017-08-18 - Rating: 5)

    Want to say thank you to the staff at the Entro Apts for the school supplies given out to the kids. Living here has been great . Staff is always been on top of things. Thanks again you deserve 5 stars

  • Review 45 (2017-08-18 - Rating: 5)

    Staff is awesome for giving out school supply they have put alot of smile on the kids faces for thr first day of school thank you very much. Enjoying my place with upgrades nice pool very quite staff here know how to make it feel great place to live

  • Review 46 (2020-09-12 - Rating: 5)

    Perfet customer service spoke to Maricela she is the best at what she does gave me a tour of the place helped me with my paperwork and made sure my transition to the new place was smooth. I really would recommend you try this place love it great work team

  • Review 47 (2019-04-25 - Rating: 5)

    Rosie is good for customer very smile face every time we come give us good service! im very happy for her i live her 5 yrs .

  • Review 48 (2018-01-27 - Rating: 5)

    I really love this property it is so quite and cozy, my sons school is right across the street and the community seems safe and great for children, the office ladys are very patient and answer all of my questions to the best of their ability, and they always make me feel like a valued resident unlike other property managers that will listen to a complaint and rush you out, these people really care and ill recommend this property to anyone looking in this area!

  • Review 49 (2022-05-27 - Rating: 5)

    Thank you Elizabeth for always greetings us with a smile even on your busiest days and for making the moving process easy ! We love living here

  • Review 50 (2017-07-22 - Rating: 4)

    I rented an apartment here a year ago and really enjoyed my stay but unfortunately I had to leave and go back to Michigan am hoping to come back to the area and reside there again as the staff is so very friendly the pool area is exceptional when its open and the neighborhood is very nice but have no problem with living there again

  • Review 51 (2022-11-18 - Rating: 5)

    Great job ! Got immediate fix Ac and hot water supply !!Rene is the great guy to help me out all the problems!!Awesome services !!!

  • Review 52 (2021-11-12 - Rating: 5)

    I love coming up to office to hear Angies joke of day!! And talking w her. And Elizabeth is very kind and courteous

  • Review 53 (2020-12-18 - Rating: 5)

    Such an amazing place to live been here for 3 month. Jany the manager is so sweet, staff is awesome. Customer service is great. If you are looking for a place to live come live here you wont regret it !!!!!!!!!!!!!!!!

  • Review 54 (2019-05-15 - Rating: 5)

    Thank you all here at Midtown for working with me and helping find solutions to any issues I may have had. You all really turned things around on how I viewed things with your effort and concerns to help me the best way you all can. I know I may have been difficult to deal with but you all handled everything well and just want to sayThank you so much...

  • Review 55 (2019-04-11 - Rating: 5)

    The apartments are overall good the only that irks me is the chiller system they have but the ladies in the office are very wonderful Rosie & Mariana are very helpful and understanding. Thank u ladies

  • Review 56 (2018-10-02 - Rating: 5)

    I relocated from Fort Worth to Dallas this apartment accepted me in a timely manner they have been professional and efficient since I been here I recommend this to any of my friends and family. It’s quiet, secured, and a great location in Midtown.

  • Review 57 (2018-10-12 - Rating: 5)

    Absolutely beautiful love the townhome and the view here it’s gorgeous at night all the buildings glow up and really compliments the lightening throughout the property! Great team members and caring and responsive... GO ENTRO!

  • Review 58 (2020-02-26 - Rating: 5)

    Love my new apartment big room big living room everything 👌👌.. And thanks to Elizabeth Barron the leasing agent for helping me out. Looking forward for a long stay.

  • Review 59 (2021-04-03 - Rating: 5)

    I am so happy and excited for my new place! Maricela answered all my questions and worked extra hard to make sure I got the exact unit I was looking for!

  • Review 60 (2020-11-07 - Rating: 5)

    The leasing agent in the office Maricela Leiva it was awesome she helping me with my renewal very nice person to deal with always kind and happy person ..

  • Review 61 (2023-08-24 - Rating: 5)

    Im a resident im very happy for the security in the apts.. the office ladys are very friendly and very helpful im very happy here

  • Review 62 (2020-06-24 - Rating: 4)

    I been living there almost for a year and I haven’t had any issues yet I’m pretty good there and Elizabeth takes care of me with any request I have they always help me out so I’m happy here 👍

  • Review 63 (2018-01-31 - Rating: 5)

    Came into see floor plans. Staff was nice and friendly. Even the manager came out to make sure everything was ok. Great place to live.

  • Review 64 (2017-07-27 - Rating: 4)

    I really liked the apartment I was shown, the updates were very contemporary. The staff was very friendly and informative. Im looking forward to moving in.

  • Review 65 (2017-07-26 - Rating: 4)

    Went to my friends apt really nice upgrade we went to office. Everyone was nice pool looks very clean grounds clean and quite thinking about moving here

  • Review 66 (2018-10-01 - Rating: 4)

    Great atmosphere and diavanna was very helpful and such a nice peraon showed us around the property and my wife feel in love with the place hope to be moving in our new home soon

  • Review 67 (2019-08-23 - Rating: 5)

    I renewed my lease for another year. Yuri was very helpful and made my renewal process fast and easy

  • Review 68 (2020-08-03 - Rating: 5)

    Thank you Norma for helping me with everything and I am happy I can count on you for my needs. I love my apartment staffs god bless 😃😃😃❤️

  • Review 69 (2023-02-22 - Rating: 5)

    Rene came and fixed my bathtub real quick there always on point with maintenance thank you rene

  • Review 70 (2016-06-11 - Rating: 5)

    Its really peaceful. They got new owners & now its a really good apartment. Theres not bugs anymore. They check to see if evrything is alright.

  • Review 71 (2020-06-29 - Rating: 5)

    I had a very good experience Especially with Maricela she’s very sweet and understanding she was also very helpful (:

  • Review 72 (2018-10-09 - Rating: 5)

    Great client service, always willing to help. Office full of beautiful and intelligent ladies. Love working with them.

  • Review 73 (2019-03-11 - Rating: 5)

    The office staff is amazing!! I greatly appreciate Chiquita and Rosie’s hospitality and warm welcoming personalities.

  • Review 74 (2019-02-08 - Rating: 5)

    The Entro is great. Large apartments and great location. Easy access to the tollway and 635. Beyond helpful office staff.

  • Review 75 (2021-02-05 - Rating: 5)

    Maricela was very helpful. Great customer service and made me feel welcomed to the community.

  • Review 76 (2019-04-11 - Rating: 5)

    Loved the apartments Rosie was really sweet, she answered all my questions I’m ready to lease :)

  • Review 77 (2022-04-06 - Rating: 5)

    I liked the maintainence great work for the ac unit it was quick and the name was rene

  • Review 78 (2018-10-22 - Rating: 5)

    The ladies in the office are very nice and sweet. They know how to get things completed in a timely manner.

  • Review 79 (2019-03-14 - Rating: 5)

    Beautiful people & wonderful community, very nice units, lovely kitchen, amazinggggg closet space just perfect for an first apartment

  • Review 80 (2018-03-14 - Rating: 4)

    Great staff answer allquestion meet the manager what i like the most how large these apts are and the price ready to fill out app i hope to be future residents

  • Review 81 (2020-07-01 - Rating: 5)

    Thank you Norma for making my move in so easy and for being patient with me and all my questions I’m happy to be here!!

  • Review 82 (2019-07-26 - Rating: 5)

    Love living here at the entro Maintenance is fast and there friendly and get the job done thanks entro you guys rock 🤘

  • Review 83 (2021-12-15 - Rating: 5)

    I cant thank Angie enough on how she has helped me through out the Texas rent relief process.

  • Review 84 (2018-10-26 - Rating: 5)

    I love my apartment the location and the staff. They always smiling faces

  • Review 85 (2019-09-03 - Rating: 5)

    Chiquita Gulley is a niece person and gave me an excellent service thank you so much

  • Review 86 (2019-03-08 - Rating: 5)

    The ladies in the office are awesome. They always make me smile when I come in

  • Review 87 (2018-10-09 - Rating: 5)

    Had the pleasure od meeting the staff and visiting the property, everyone was very helpful.

  • Review 88 (2020-07-24 - Rating: 5)

    My move in experience was quick and easy thank you Elizabeth for everything.

  • Review 89 (2018-10-08 - Rating: 5)

    Very nice property and spacious, the staff is very friendly and professional especially Fee.

  • Review 90 (2019-08-15 - Rating: 5)

    The ladies in the office are the best they always help me out with a smile

  • Review 91 (2019-04-10 - Rating: 5)

    Rosie is very helpful she always has on a great smile great everything

  • Review 92 (2018-05-11 - Rating: 5)

    I love this place the aparments are big and really people are there if u need help

  • Review 93 (2019-03-13 - Rating: 5)

    Rosie Choquita and Mariana are great persons thank u for helping me!

  • Review 94 (2018-11-14 - Rating: 5)

    Just leased an apartment here but staff very helpful and friendly.

  • Review 95 (2019-05-01 - Rating: 5)

    They good ladies help me alot alex and rossy

  • Review 96 (2022-04-11 - Rating: 5)

    Rene did exelent job fixed

  • Review 97 (2019-11-07 - Rating: 5)

    The staff is absolutely great, very helpful and professional

  • Review 98 (2019-03-06 - Rating: 5)

    Rosie and chiquita are very helpful and funny

  • Review 99 (2020-06-24 - Rating: 5)

    Extremely professional staff .....especially Maricela

  • Review 100 (2019-05-05 - Rating: 5)

    The office manager Chiquita is very very helpful

  • Review 101 (2019-08-21 - Rating: 5)

    Staff is very courteous and helpful.

  • Review 102 (2017-08-02 - Rating: 4)

    Impressed with upgrades. Thank you!

  • Review 103 (2020-07-30 - Rating: 5)

    Good job

  • Review 104 (2019-09-03 - Rating: 5)

    I just renewed I love it

  • Review 105 (2019-04-23 - Rating: 5)

    Rosie & Alex are very helpful

  • Review 106 (2019-05-01 - Rating: 5)

    Alex is incredibly awesome!!!

  • Review 107 (2019-11-05 - Rating: 4)

    Nice complex

  • Review 108 (2024-10-02 - Rating: 5)

    My experience was fabulous, all the staff are very polite, I cannot complain about anything Cinthia is very professional, she is a real person.

  • Review 109 (2024-09-14 - Rating: 5)

    Very good presentation for the residents of Copejo, Mrs. Fani was very good

  • Review 110 (2024-09-06 - Rating: 5)

    I have been calling several times because I want to rent and they dont answer the phone, I need information, thank you

  • Review 111 (2023-04-12 - Rating: 5)

    I am very grateful to the assistant Fani because she helped me with the floor. Demi apartment since it was very damaged and the ceiling was very damp. I had already gone to ask them to fix it or change my apartment but no one paid attention to me. Two months passed and Nobody solved anything for me and then I went to her And she helped me a lot. She solved my problem in 2 days. They changed the entire floor and fixed the ceiling. I am very grateful to her. At...Amadeo Gómez

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