The Abbey at Grant Road
Located in Houston, Texas
Address: 9611 Grant Rd, Houston, TX 77070, United States
Phone: +1 832-756-9875
Rating: 3.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Business centre
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-30 - Rating: 5)
Iām new to the apartment a they was on point on everything. All the staff here is amazing. Anything I need they have been helpful. My view is great the apartment was clean. Come check out the abbey at grant road. Meet the staff that helped me move into my long term home Jaemy, Michael, Maria, and Yvette!!! -
Review 2 (2024-10-20 - Rating: 5)
Iām a new resident. My experience thus far has been amazing. My leasing agent, Ian Morgan, has been awesome! He went above and beyond the call of duty to meet all of my familyās needs. He is very patient and understanding. The property is beautiful and my apartment is very spacious and peaceful. Make The Abbey at Grant Road your next home. You wonāt regret it. -
Review 3 (2024-11-02 - Rating: 5)
Maria was such a great. She answered all the questions I had and was very enthusiastic during our call. She is very knowledgeable about the property and gave a good over the experience. Never made me feel like I was bothering you can tell she spoke with a smile. -
Review 4 (2024-09-25 - Rating: 5)
Such a beautiful property with great features and amenities the floor plans are huge and beautiful not to mention the staff Crystal and Ian are such wonderful people. Their maintenance team are very attentive to all the residents needs They are all an amazing Group of people. I would highly recommend this community to my family and friends. -
Review 5 (2024-10-10 - Rating: 5)
I had one of the best experiences at this property, Chrystal Austin was amazing from the time we walked in until we left. She was very bubbly and inviting, even offered us snacks on the tour... We looked at a beautiful one bedroom apt and was sold immediately... Highly recommend... -
Review 6 (2024-11-01 - Rating: 5)
Maria is a very pleasing lady!! She works so hard and does an amazing job, I was very stressed out walking in but Maria completely changed my world right side up! Very respectful and does everything perfectly the way anyone would want it to go! Im very pleased Maria was put into this industry and I canāt wait to get into contact with her again!! -
Review 7 (2024-08-31 - Rating: 5)
Great location in town, clean complex. Chrystal Austin our leasing agent was absolutely fantastic! She was so friendly and charming, always available to help us with any and everything we needed. She really helped every step of the way and made us feel right at home. You cannot find a better place considering sq ft and price. -
Review 8 (2024-11-01 - Rating: 5)
When I walked in I was looking for something incredible and Maria was completely understandable on what I was looking for!! I got exactly what I wanted in a matter of minutes, very respectful and such an amazing lady!! Sheās exactly what everyone needs and so much more! Thank you Maria for helping me out and succeeding to find exactly what I need, she has such a calm manner, such a warm welcoming person!! -
Review 9 (2024-11-12 - Rating: 5)
Maria and the whole team is AMAZING! They go above and beyond to help. We are so excited to live here and the property is beautiful! Management is amazing! 10/10 would recommend! -
Review 10 (2025-01-28 - Rating: 5)
When my place was ready to move in it was ready! Great new Management and no issues on move in..very quiet on bottom floor. Neighbors are friendly and lots of Professional people here. -
Review 11 (2024-02-24 - Rating: 5)
Shonte took us on a tour and she was amazing. Shante was very professional, and very informative. The community was very quiet and the rooms are very spacious. I would love to call this place home. -
Review 12 (2024-05-15 - Rating: 5)
When I visited the property it left a positive impression on me, especially due to the exceptional service provided by Cecilia in the office. Her professionalism and attention to detail were noteworthy. I highly recommend this property to others based on my experience with her.After interacting with Cecilia, I am confident in the quality of service provided by the staff at this property. Her knowledge and assistance made a lasting impression on me. I am certain that the level of care and attention to detail shown by Cecilia reflects the standards upheld by the entire team.Looking ahead, I am excited for my daughter to move into this property in the summer. With the exceptional service I received and the positive atmosphere of the office, I am confident that my daughter will have a pleasant experience living here. I am grateful for the assistance provided by Cecilia and the welcoming environment she hosted. -
Review 13 (2024-09-11 - Rating: 5)
The Abbey at Grant Road is a very cool Northwest Community for sure!Chrystal Austin is among the best leasing agents Ive ever worked with in over 22 years of apartment service!Her friendliness, professionalism and knowledge of the industry goes above and beyond expectations! Five stars all the way! -
Review 14 (2024-11-01 - Rating: 5)
Omg.!.!.!.!.!.!.!. Love, love, love the staff. Especially Mrs. Maria. Came in there so stressed walked out of there, feeling on top of the world. She truly is heaven sent. She took care of me and helped me find my new home. Thank you Mrs. Maria.!. -
Review 15 (2024-05-31 - Rating: 5)
I recently moved into this apartment complex and couldnāt be happier with my decision. Emma, the representative who assisted me, was exceptional. She provided excellent communication throughout the entire process, ensuring everything went smoothly from start to finish. Her professionalism and responsiveness made the move-in experience seamless and stress-free. The complex itself is well-maintained, with great amenities and a welcoming atmosphere. Highly recommend! -
Review 16 (2024-04-26 - Rating: 5)
Thanks to the leasing agent Ruby and manager Emma for assisting me with my approval and move in on my birthday. Iām new to Houston and enjoying my decision to become a resident. The area is real nice, quiet, and clean. The apartments are well up to date. Ruby was actually home on maternity leave getting me approve. Emma actually has done a great job so far with her vision for the community. Keep up the good work ladies. -
Review 17 (2025-01-14 - Rating: 5)
Came to tour today and Michael the leasing agent and Maria the assistant manager were amazing so helpful and welcoming I put my application today canāt wait to call it home -
Review 18 (2024-07-05 - Rating: 5)
We had been looking for an apartment all around this area and finally came across Abbey at Grant Rd. The apartments are so big and spacious at a reasonable price. We worked with Cecilia and she went above and beyond to help us. She really made the whole process so easy!! -
Review 19 (2024-11-04 - Rating: 5)
I Love the apartments me and son was able to view the 2/2 and I was sold I was gorgeous and spacious I feel in love and my leasing agent Jackie was great and so sweet she was able to find me the accomodations that I need to rent I cant wait to become a future resident here at the abby -
Review 20 (2024-07-17 - Rating: 5)
I wanted to share the amazing experience working with chrystal @ The abbey! Not only did she ensure an amazing experience. She paid attention to the details of my families needs! She assisted me with a great location for our new place and allow the process to go smoothly with plenty of communication! That to me was KEY š to find my familyās new home! Thank you!š -
Review 21 (2025-01-30 - Rating: 5)
Best experience Iāve had! The whole office team is A1! I would definitely recommend. -
Review 22 (2023-12-16 - Rating: 5)
I love the energy of the staff! Very welcoming to my son and I. Just moved in a few weeks ago. Only had 1 maintenance request which was fixed within 24 business hours. Shonte was my leasing consultant who was on top of it and whenever I called or came in any of the ladies took good care of us. Nice up keeping and I like that they have fun events every so often it seems, although we couldnāt attend the 1 last weekend. Oh and the pool setting looks nice and clean canāt wait to take a šš¾āāļø -
Review 23 (2023-10-17 - Rating: 5)
The prices here are really high for the square footage you get. However the luxury amenities within each apartment are leaps and bounds above the rest of the apartments in the area.One of my dear friends has an apartment here and it is just gorgeous.I did not have high hopes for this place when they opened it because right behind it and on either side of it the apartments are pretty ghetto and high in crime.But this far this place has maintained a safe well lit gated community that has not been infiltrated by the area neāer-do-wells. I couldnāt think of a better word and I really think we should start saying neāer-do-wells again itās just fun to say.The pool is clean And thereās not usually many people here surprisingly so itās a lot of fun and they offer a lot of community activities. The ample garbage dumpsters are convenience not offered at many places. Like literally every building has its own versus where I live where the entire apartment complex only has two one in front and one in back and we are the same size as this apartment complex. So where ours is always over full displays and never has that issue. Thereās plenty of parking for guests and residents alike.The parking lot as well it and clean. As a visitor to this property I would have to say absolutely without a shadow of a doubt five stars all the way.Keep in mind I am not a resident so I canāt answer those questions as far as how the landlord treats their renters but from the several friends I have who have lived here everyone raves about it and has highly recommended this location. -
Review 24 (2023-12-27 - Rating: 5)
We transferred apartments and things have been very great! We love the staff in the office so nice and understanding. Our daughter loves them the most lol. She loves going to the office to hang out and color. She gets so upset when itās time to leave. So happy to be content and at peace here. Thank you Abbey, Ruby, and the other receptionist (I canāt remember her name š¬). -
Review 25 (2024-04-24 - Rating: 5)
I canāt thank Shonte enough for her exceptional help in finding the perfect apartment for my mom. From the moment we met her professionalism and warmth put us at ease. Shonte listened attentively to my momās needs and preferences, ensuring every viewing was tailored to her requirements. I highly recommend Shonte to anyone in search of a dedicated and reliable leasing agent. -
Review 26 (2023-07-31 - Rating: 5)
I am so grateful to be staying at the Abbey a second time! The apartments are beautiful with plenty of space! Shonte my leasing consultant has been very helpful! She made the whole process easy! (Thanks Shonte!) The property manager is doing a great job with the upkeeping of the apartments! The entire team was involved and they were so professional! I highly recommend! -
Review 27 (2023-11-30 - Rating: 5)
Love how this place looks, love how the leasing staff was so warm welcoming. Thank you for welcoming me and my family to our new home. I would definitely recommend these apartments to anybody looking for a new apartment home. Thanks so much to the leasing staff yāall keep up the great work! -
Review 28 (2024-01-19 - Rating: 5)
The leasing agent ShontƩ Jackson is the best. She was very helpful to us we were able to move within a week. She and the manager were very welcoming. love their vibe. -
Review 29 (2024-12-31 - Rating: 5)
We live here for 2 years and it been an easy transition and looking forward for more memories here at the abbey!!! -
Review 30 (2022-03-15 - Rating: 5)
5 āļøāļøāļøāļøāļø IS JUST NOT ENOUGH to explain how helpful & thoughtful Ruby has been with helping me get settled into my clean, beautiful new apartment! She truly went above and beyond making sure I had everything I needed to be comfortable. And her follow up and attention to detail was on point! Iām so grateful to now be living in a place where I know the entire staff really cares about their tenants. Itās not even been 1 week that Iām here but due to all the care & harm welcoming from the staff & Ruby, it honestly feels like HOME! So if youāre looking for a beautiful, clean & homey new apartment, come to the Abbey @ Grant Road and ask for Ruby! -
Review 31 (2024-06-28 - Rating: 5)
Ms. Emma is a Joy to have as a manager. She is efficient and super friendly. She is always willing to help with the residents needs. Im glad shes here!! -
Review 32 (2024-05-02 - Rating: 5)
SHONTE is an amazing person. She is very patient, in making sure you understand the lease and all the amenities. She goes beyond her duties and always greets you with a smile and respect. -
Review 33 (2022-09-15 - Rating: 5)
Stopped for a tour! Let me start with the apartments are beautiful! Saw the two bedroom two bath model I fell in love with it. Shaneshia was very welcoming and professional. Looking forward to applying soon. Nothing better than feeling welcomed the moment you walk in, even with the apartments being above my budget price I can definitely make necessary changes to accommodate the price if Iām getting exceptional customer service like I received today. -
Review 34 (2024-03-30 - Rating: 5)
Every good staffing there especially the manager Emma Reyes had an issue an she was able to help me get in solved. The property was every clean the staff was so respectful an professional thank you so much Ms Reyes for your your great leadership in the office -
Review 35 (2024-08-20 - Rating: 4)
Just moved here and things are going well so far. This rating is specifically for the maintenance personal and response time. No job too small and they are there. I put in a few fixes and within 24 he was there and completed. Thanks -
Review 36 (2023-08-01 - Rating: 5)
Iām posting the email I sent giving my 60 day notice after living at The Abbey at Grant Rd for 4 years. Iām handing my keys in today, and Iāve been dreading doing so and after reading this youāll know why;āHey Abby,It was nice speaking to you yesterday. To follow up on our phone conversation I wanted to send you this written email to confirm my 60 notice as I will be moving out of my unit by either 7/31/2023, or 8/1/2023.I wanted to take a moment and share my gratitude for the staff at Abbey at Grant Rd. I have been a resident since 2019, and Abbey at Grant Rd was my fresh start to a new life. Over the years I have created so many amazing cherished memories in the home I have rented from you. You, Latoya, and the rest of the staff have been so amazing to me. I know I had some rough patches along the way, but your care for me not only as a resident, but on a personal human level have made me realize the blessings I truly have. You guys have been kind, patient, and willing to help me anyway you can, and that is something I wonāt ever forget. Itās hard to leave a place where you feel that the staff truly cares about you and your well being, and has been kind on so many levels. I just wanted to say that I am not at all leaving for any reasons against the company, or staff. I need to be closer to work, and need a fresh start closer to where my friends and family are. I wanted to say from the bottom of my heart thank you for literally everything over these last 4 years. I wish all of you nothing but success, health, happiness, and good fortune your way. I of course will recommend the Abbey to anyone I know looking for a home.Please confirm that you received this email for records.Kindest regards,Lili -
Review 37 (2024-04-24 - Rating: 5)
I came in on Saturday for a scheduled tour with Shontāe, the property was very nice and spacious. Shontāe made me feel comfortable and was very attentive to my needs. Iām looking to move in, in August I canāt wait to apply. -
Review 38 (2024-04-24 - Rating: 5)
Shonte took me on a tour. She very nice, informative, patient and understanding. Would definitely recommend touring with her if youāre interested in the property. -
Review 39 (2022-11-05 - Rating: 5)
Walked in today an got more then I expected. The apartment was very outstanding, very spacious, big walk in closet, the kitchen was the best part for me, property up keep was very nice. The leasing agent Shonte Jackson was a very great help explaining everything In detail from pricing, touring, and how to apply. I cant wait to get my keys this is definitely my next HOME!!!!! š -
Review 40 (2022-12-05 - Rating: 5)
I lived in the Abby at Grant Rd for 2 year , I love the staff and they always treat you like family. Any issue that I may have had with the apartment was always taking care of by Abby !! She is great and will always go out her way to help you. Because of her she made a ruff situation, turn out pretty smoothly. I would definitely recommend you ask for Abby if youāre looking for a big spacious apartment !!! Abby is really a dream come true, and she super kind and supportive on all levels. -
Review 41 (2022-08-24 - Rating: 5)
I had a wonderful experience through the entire leasing process. The staff is very knowledgeable and helpful. The size of the master bedroom and the master closet blew my mind away! Abigail and Ruby are the best. If you are looking for a great location, a beautiful community and exceptional customer service, then I recommend this place for you! -
Review 42 (2019-09-19 - Rating: 5)
I have been staying here at the Abbey at Grant for over 2 years now. That being said I love the large spacious apartments. The hard wood floors are amazing. Work orders get completed in a timely matter. Safety is very important to me and overall this is a very quiet apartment. Iāve even seen the courtesy officer walk to grounds at night. Very Nice pool area. Latoya the property manager and the rest of the staff are always very professional. -
Review 43 (2024-07-29 - Rating: 5)
Super great experience especially with the new staff Crystal Smith really helped me out realistically with renewing my lease and other needed accommodations really meant alot to me..Ian as well..thank you all alot for your services..I highly recommend you -
Review 44 (2024-06-02 - Rating: 5)
After 3 years of residing here, I can honestly say this is a peaceful place to live. The rent is at fair market value making it affordable. Definitely will recognize our leasing manager, Ms.Reyes, always goes above and beyond her duties to make sure tenants are happy. -
Review 45 (2022-04-06 - Rating: 5)
I have lived here for over a month. Mark was really helpful and patient with all my questions. I started hunting about two months before I moved, and he was supportive and friendly all the way. I was able to do almost everything online, which was great for staying distanced. The apartment has a lot of space; I never feel crowded. My neighbors are quiet, and I have no safety concerns. Highly recommend.One year later: I just moved out, and Im sorry to be leaving, moving to another town. All of my previous comments remained true throughout my stay. I kept my place clean and cared for, and had no problems with my move out. Still highly recommend! -
Review 46 (2019-07-18 - Rating: 5)
I recently just moved to the Abbey at Grant Road and I am absolutely in love! I havenāt even been here a month yet and I already feel at home. Not only are the staff very helpful, but the place is very big and spacious. The leasing agent Nick is hilarious and he literally jumped through hoops to get me approved at this apartment and I am so grateful! Knowing how hard he and the staff worked to get my approval, makes me feel even more at home! I havenāt met anyone rude yet!! I have even seen the office staff be patient and polite to other residents so I know itās just how this place rolls :)! The hardwood is what sold me on this place and itās not only on the first floor. There are always community events and I love that it is so close to the mall and freeway. Overall awesome place to live! No regrets :) -
Review 47 (2024-02-01 - Rating: 5)
Came inā¦. Ask to see an apartmentā¦. Told me none was available to see till next weekā¦. Was about to leave and the manager ask me to not come backā¦ and told her Co works to call the courtesy policeā¦ā¦. Idk what I did wrong.. came in with a suit on as wellā¦ is there anyone who can helpā¦ā¦ however beautiful womenā¦. Everywhere thereā¦. Highly@ recommend -
Review 48 (2024-08-13 - Rating: 5)
I came to your the apartment this past weekends and Chrystal Austin was amazing. The apartment was very spacious and had great amenities. -
Review 49 (2017-01-22 - Rating: 5)
I have been at this complex for over a year now and I have loved every minute of it, especially now that it is under new management. I have never had a problem living here. Maintenance is always around, things get fixed when they need fixing, theyve upgraded the property to offer more amenities and the office staff is always friendly, nice, and willing to help.This property is quiet and peaceful. The remodeled apartments are great. The wood floors throughout the living area is wonderful and pet friendly. The kitchen is something you would find in a home, not an apartment, and at least for me, the square footage is worth the price. If you want to live somewhere that feels more like a house than an apartment, the layout of this apartment is perfect. Huge kitchen, bedroom, and closet.And the neighborhood and the things around you . . . you couldnt ask for better. Great location, great property, and great people. -
Review 50 (2022-04-06 - Rating: 5)
I have been searching high and low for my next home. I got in contact with the amazing Andrea from apartment gorillas and she referred me to Sheila at the Abbey at Grant Road. When I say the experience was so nice! Sheila was so patient and informative with the property!! She explained everything so well. I believe I found my new home!! And to have an amazing leasing agent like Sheila in the office makes me more happy to call it home!!! Thanks again Sheila Singleton!!! -
Review 51 (2024-05-13 - Rating: 5)
Looking for a new home for myself and my family I visited The Abbey at Grant Rd and the ladies in the office were great. They were very kind and professional. They took the time to answer all my questions. -
Review 52 (2023-10-15 - Rating: 5)
Shonte Jackson was so sweet ! made my move in process so smooth! So far I havenāt had any problems since moving here , very quiet , clean property , has great amenities.thank you shonte for making my move in such a great experience! -
Review 53 (2024-06-07 - Rating: 5)
Major shout out to Emma and her team at The Abbey at Grant Road. If youre looking for a new apartment home, make sure to visit this community! This team goes above and beyond for their current and prospective residents! -
Review 54 (2019-08-13 - Rating: 5)
I left a review about a year ago when we first moved in because they did such an amazing job. I wanted everyone in the area to know what a great place it is to live and to know the people working here go above and beyond. If I could leave 10 stars I would. Not only does the staff genuinely care about the tenants being happy but they go above and beyond to make sure this place feel like home. They throw pool parties, have food trucks all the time and throw parties at the clubhouse during holidays or sometimes just to bring us all together. The area is extremely pet friendly and you never have to worry about anyone leaving a mess because the front office stay on top of making sure everyone cleans up after their fur babies. There are multiple trash cans to dispose of your dogs mess and the trash seems to be emptied regularly because there is NEVER a foul odor. Maintenance stays on top of any issues you may encounter inside the apartment and theyāre extremely friendly as well. My husband and I have lived in several apartments in the area and ABBEY AT GRANT ROAD is way above any standard that has been set. If we werenāt moving to a house we would definitely be renewing our lease. If youāre looking for your next home, in a great community, this is seriously the place to go. Iāve only ever dealt with Latoya, Nyessa and Nick but the professional service and care they provide made our living experience top notch. They even sent my son a happy birthday card. It was so sweet and kind. Itās the little things that matter!! -
Review 55 (2021-07-28 - Rating: 5)
I recently moved into an apartment here and itās been wonderful. Mark and the other office staff are very helpful and sweet. This was my first apartment so I asked him a lot of questions and he addressed all my concerns.Since moving in, Iāve had a few service requests completed. Thankfully, they were all done quickly and I didnāt have to worry about them.The community is quiet and friendly. Iām really glad that I decided to move here. -
Review 56 (2022-04-24 - Rating: 4)
Mrs. Singleton was quite welcoming, attentive and professional during our pop-up visit tour of their 2 bed room apartment. Property looks well maintained and rooms were very spacious. No balcony view options (floor plans) but overall a good option to consider once we decide to relocate from FL to TX. -
Review 57 (2023-03-21 - Rating: 5)
I just wanted to take a moment to praise Abigail for all the effort that she has made on my part since living here. Any time Iāve had any complication, or any issues of any kind. Abigail has always been the first one to step forward with helpful suggestions and ideas. She is a true asset to this organization, and she certainly deserves all of the praise that one can give to her. She is always my go to person. -
Review 58 (2022-12-29 - Rating: 5)
I viewed a 2/2 in October and immediately fell in love although I only needed a 1 bdrm. The 1 bedroom is oversized and was able to accommodate my downsizing from a 2 bedroom home. The space is more than I could have imagined. The full size refrigerator with ice and water on the door is definitely a plus! The staff is all friendly and go out of their way to help. Ive been here 1 month and it feels like home. -
Review 59 (2022-05-04 - Rating: 5)
If you are looking to find great customer service w/ exceptional customs and courtesys I highly recommend speaking with Ruby Gonzalez. This young lady has been very respectable, decisive, and responsible in all my dealings with The Abbey at Grant Road. I highly recommend anyone going directly to her for assistance. However, this is not a discredit to their team who are also very knowledgeable and have assisted me when she has not been in the office. I thank you all for everything your have done. Please continue to be the outstanding citizens. Thank you. -
Review 60 (2024-03-30 - Rating: 5)
This place here is a wonderful location to start a family or if you have kids to raise them the staff there were so respectful and understanding I would like to thank the manager Emma Reyes for sitting down with me an my wife.Ms Reyes was so professional an I can tell she takes her job so seriously I went to other places an was treated like trash but not their at the Abby on grant rd thank you so much ms Reyes for your time -
Review 61 (2022-01-26 - Rating: 5)
The front office and maintenance workers, are by far the best! The response time to any questions or concerns are answered promptly. Abbey at Grant has a very professional office. Apartments are very big and comfortable to live in. I used to yo live here a few years ago and had no problems at all. Iāve been here for 2 months now and still everything is great.- Thank - -
Review 62 (2020-02-02 - Rating: 5)
As someone that works in the industry, I have nothing but praise for this leasing staff! Latoya has gone over and above ,to help get some of my difficult clients, and she gets them approved.! My clients love the property and the grounds look fantastic, every time I drive by. Having a leasing staff that is always pleasant ,and actually answers the phone, and returns calls ,is something that we dont experience that often. I refer The Abbey at Grant Road to every client that is looking to live in the area. -
Review 63 (2022-01-10 - Rating: 5)
The apartments here are very nice, clean and spacious. They are also located in a good area and just 1 minute from 249. Ruby from the front office really out did herself by helping my husband and I make the move in process a breeze. Definitely worth checking out and remember to ask for Ruby! -
Review 64 (2021-12-21 - Rating: 4)
I recently moved here about 3 weeks ago... 1st let me say my leasing consultant Ruby was excellent..She did her best at getting me in Settled. Although there was some hiccups in the beginning They succeeded very well. The price, location and size are the best!!! -
Review 65 (2021-04-19 - Rating: 4)
Itās going on 2 months since I have been a resident. My children and I absolutely love living here, from the beautiful amenities, to the spacious 2 bedroom we live in. They even have food trucks conveniently parked by the office, occasionally coming through, for those days you donāt feel like cooking.* Genius. We adjusted quickly to our new apartment , and I believe itās because of the homey vibe that it gives off. A great place to transition from an apartment to a house, when ready. So happy to have made the decision to move here. Mark and Shay thank you so much for answering the many calls and emails. You guys made my move as smooth as possible.Thanks again,A happy Resident -
Review 66 (2018-04-18 - Rating: 5)
My moving here has been great. I love the. If spacious apartments. The kitchen is beautiful. The staff has been friendly and helpful. I will write another review after I have lived a few months. Hopefully it will be a great experience. My doggie said to tell you she loves the dog park. -
Review 67 (2020-01-22 - Rating: 5)
I went to the leasing office yesterday to fill out an application and i just want to compliment the very nice young lady who helped me through the process. She was very nice and sweet and the assistant manager was very informative as this is my first time subleasing an apartment. They made this leasing process very smooth and stress free. I highly recommend this place for anyone looking for a home. The apartments are very modern and spacious and the location is very close to the freeway and the mall. -
Review 68 (2024-07-19 - Rating: 5)
The beautiful Ms Chrystal Austin helped me with absolutely all my needs every time I go in there itās always smiles definitely a great addition to our front office -
Review 69 (2019-01-08 - Rating: 5)
Amazing apartments!Friendly, welcoming and helpful staff!Spacious rooms and walk-in wardrobes!Tons of storage space.Wooden flooring in living room & kitchen (easy to maintain).Well maintained landscape and exteriors.Beautiful pool area.Great maintenance service. Service requests are tended to pretty quickly.Been living here for more than a year. Totally loving it! -
Review 70 (2018-08-16 - Rating: 5)
I have lived at The Abbey for 3 months now and I love the community it is a great place to live. Everyone is so friendly from my neighbors to all the management staff and employees. Latoya the manager of the property is so awesome and very professional. If you are looking for a change I would recommend this property. It is zoned to an outstanding school district, very family friendly and the pool is just to die for. -
Review 71 (2022-09-07 - Rating: 5)
Rubey has been fantastic to work with! Shes works extremely hard to make sure that new tenants get their questions answered and issues resolved. Weve been here for only a few months but so far our experience has been wonderful. -
Review 72 (2018-03-27 - Rating: 5)
This is a great place to live! LaToya and Mark are fabulous, and really care about the residents. The apartment amenities are amazing, and the grounds are well kept. The floor plans are huge like everyone says, and the updates make it feel like home! If you are looking for value, great customer service, space, and amenities then this is your place! -
Review 73 (2020-06-04 - Rating: 5)
We just moved in a few weeks ago. The touring process , application process and the move in process were so smooth considering the whole Covid situation which we were worried about having a bad affect on us moving. Thanks to Abby at the leasing office, she got us taken care of. My husband and I had a million and one questions and she did not mind us calling and answering each one. Once we moved in, we discovered our oven wasnāt working, they sent someone to fix it and it went out again. We called and they said they would send someone but no one came. When I called back I actually spoke with Abby this time and she not only remember me from move in, but she apologized for the delay and sent someone out within the hour. Over all very pleased with how well she has taken care of us. Our one bedroom is massive and so spacious. We absolutely love the flooring, countertops and appliances(nothing looks super fake or thrown together like you see in a lot of places). The dog park, pool, playground, and large outdoor grilling area with 5 grills are all a super nice touch! There is also aGym and a business center. Itās located super close to tons of stores and great food places and only about 30 min from downtown Houston. So far we have enjoyed it and would recommend. Thanks again to Abby for making it possible -
Review 74 (2024-04-24 - Rating: 5)
Ruby and Shante definitely went the extra mile for me! The floor plans are insanely big and the price point canāt be beat. Thanks for your time and consideration, ladies! -
Review 75 (2022-07-08 - Rating: 5)
Shelia Singleton is a great Leasing Specialist she makes you feel welcome on the property.She is always there when you need assistance with a maintenance request etc.She really gets the job done. I can always count on the her for anything. Also the property is kept up very nice and itās so peaceful At The Abbey at Grant Road. -
Review 76 (2020-02-04 - Rating: 5)
I have never felt more at home! I applied and the very same afternoon I was approved. We had a minor set back with being able to move in on the date we had scheduled, but Mrs. Latoya went above and beyond my expectations to get us moved in. I absolutely love it here already! And have committed to staying here until I am able to purchase a home of my own. -
Review 77 (2022-07-11 - Rating: 5)
We just cant enough about at the abbey at Grant Road. We are starting our leasing process.Ruby has been helping us. Ruby is very professional, kind, helpful ,Dressed appropriately!Shelia has been wonderful also kind, professional, helpful! Ruby and Shelia really make the atmosphere peaceful, we felt it as soon as we walked into the office!THANKyou to the both of you!! -
Review 78 (2022-10-01 - Rating: 5)
I am a new resident, I have been living here for 3 months and I have been enjoying living here so far. My apartment is very spacious and homey. My dogs enjoy the dog park as well . The staff and maintenance team is very helpfully . -
Review 79 (2022-11-04 - Rating: 4)
I have had outstanding customer service with Shneshia and Ruby. These ladies worked very hard to make sure I had everything that was needed. Sheneshia very professional and kind. She helped me work thru the application process. She was vey attentive to me and made sure all my needs were meet. I would recommend The Abbey at Grant. The apartments are very nice and spacious and the customer service is EXCELLENT.... -
Review 80 (2023-03-31 - Rating: 5)
We are so impressed with the staff especially Ms Shonte Jackson for making our move smooth and hassle free. she has been helping us since day 1 and answers all our questions with a smile. she is very accomodating and friendly. she is an asset to the company. -
Review 81 (2023-10-10 - Rating: 5)
The office staff at this property is absolutely amazing, especially the property manager Latoya! I would definitely recommend this community to any friends and family of mine as I believe that they would have a great experience here, just as I have. -
Review 82 (2023-04-01 - Rating: 5)
This was the most smooth moving process I had thus far. The staffing team was great and the communication was quick. Im so thankful for the great service. Also, Special Thank You To Ms Shonte Jackson .. She help me every step of the way and was very quick when responding to my emails. Thank You ! -
Review 83 (2021-02-03 - Rating: 5)
Ive been searching for apartments for months looking for a place to call home. The complex was nice and in a great location for me. Shai was so very helpful, she went in depth with the information about the complex. She also made sure I didnt have any questions about the property. She made sure I knew what to expect when moving in, and also while living there. My decision is heavily based off the quality service I received from Shai. Would recommend speaking with her when going in. -
Review 84 (2021-08-15 - Rating: 5)
We moved in recently and it has been fantastic! Mark was wonderful during the whole process, and always makes sure to check in on us to see if we need any service requests, or even just to make sure we are happy! Love this property and the whole team has been extremely friendly and helpful! We hope to resign our lease again when the time comes! -
Review 85 (2024-09-12 - Rating: 5)
Love the area, schools very convenient, great shopping area, nice pool, Chrystal is very welcoming š -
Review 86 (2020-06-29 - Rating: 5)
As a Realtor I visit many properties for clients and most times I am given just quick information... Went to these apartments and not only the welcome staff was professional and answered all my questions but offered a tour! Abby was amazing... now l feel comfortable referring my clients to these apartments knowing they will be well taken care of. -
Review 87 (2018-08-16 - Rating: 5)
Great office staff, Nyessa greeted me with a smile and was very patient with me, she made sure to answer all questions that I had. She showed me a huge one bedroom that I just fell in love with. My husband and I already decided well be moving here when our lease is up next month. -
Review 88 (2023-11-25 - Rating: 5)
Ruby has been a great help with my transition with moving in. Iāve made multiple maintenance request and she has made sure they were handled promptly. -
Review 89 (2021-02-04 - Rating: 5)
My visit at The Abbey at Grant Road was awesome! The leasing consultant Shai really did a great job touring the community with me, & Latoya the community manager was great with assisting me with all of my questions I had due to it being my first apartment. I will be returning to apply!!! -
Review 90 (2021-02-03 - Rating: 5)
Im truly enjoying being at these apartments. During COVID things have been difficult, but management, Ms. LaToya, has been a great help. Very clean and maintenance is quick. Dont hesitate to look at this property!! -
Review 91 (2022-09-15 - Rating: 4)
I came to this property one Sunday after church. Ruby took me on a fabulous tour of the property. I was looking for a 2/2 and that was the model available to view. I wanted a large MB, double sinks in the MB, large walk in closets in both rooms, nice size kitchen with washer and dryer included ( on the 1st or 2ndfloor). Everything checked off!! This was the largest MB Ive seen! I missed the first available aptb bc I procrastinated. The second apt was not in the time frame that I needed to move. Ruby continued lookingand Walla, she found me an apartment and this one is on the 1st floor!!! YESSS! Move in Nov 2022. Cant wait! Thanks Ruby!!! -
Review 92 (2019-09-13 - Rating: 4)
Excellent place....the apartments are spacious and there is a lot of storage space. They have an excellent maintenance service who are very proactive. The only improvement is , the UPS/Amazon parcels never arrive at the door. They are always dropped at the front office... and sometimes thats frustrating!! -
Review 93 (2018-05-12 - Rating: 4)
Iāve only been living here a few months but Iām very satisfied at this property. The apartments are spacious and the community grounds are always well kept. Itās also a very quiet community with plenty of parking. Leasing staff (Latoya, Mark, Nyessa) is amazing and understanding. Definitely a property Iād recommend. -
Review 94 (2021-10-26 - Rating: 5)
Such a great experience working with KeiShai at The Abbey!! Ms. Keishai was very helpful and gave me all the information I need to move in! She was veryprofessional and made me feel comfortable andpersonable as we spoke. I am definitely moreconfident and ready to move!! The unit I viewed wasvery clean and nicely displayed. -
Review 95 (2024-05-14 - Rating: 5)
Great place. Office very helpfull and lots of information. Love the apartment layouts . Very well kept. Great prices. Recommended -
Review 96 (2022-09-16 - Rating: 5)
I love this community and my spacious apartment. Abby was very informative and nice during the whole process. My family and I love the pool. Its always clean and blue. I highly recommend this place. -
Review 97 (2017-03-20 - Rating: 5)
I have been working with Jonathan K. He has helped me so much and has guide me thru the whole process of getting an apartment. Its my 1st apartment and i have so many questions. Every time i call he is very nice and helps me with everything. He is so patient. I am excited to be moving in on May. -
Review 98 (2020-06-29 - Rating: 5)
I came in to view one of their 2 bedroom apartments and get some information. Abigail assisted me with giving me everything I needed. She was very professional and went out of her way to make my family and I feel comfortable. -
Review 99 (2019-03-21 - Rating: 5)
I love it here my apartment is big and so nice the staff is alway welcoming and eager to help especially Abby she made me feel at home since day one I walked in the office. I love the events planned for the residents ever month. the area is great near everything I want and need. -
Review 100 (2024-01-21 - Rating: 5)
I was in the bulding touring with Ruby she did a good job good custormer services explained everything to my understanding i will love to leave there Abey at Grant rd and is close to my Job too i love it Thank you Ruby for your help God bless you -
Review 101 (2020-07-26 - Rating: 5)
I have stayed at the Abbey at Grant Rd. Since 2016 and I have nothing but praise for this place. Latoya and her staff are so friendly and pleasant. They really make you feel like family. From the holiday parties to the Zumba classes by the pool ( pre- COVID), it has been a pleasure calling this place home. -
Review 102 (2021-12-06 - Rating: 5)
Iāve been here a Lille over a month now and I couldnāt be happier. All the office staff has been very kind and professional and helped take care of any issues o may have. The manager has been especially helpful getting me a place to call home in such short notice. Iām so glad I choose to come here and call this home -
Review 103 (2018-10-25 - Rating: 5)
This has been one of the best apartments I have lived in! The office staff is very nice. Maintenance can be slow to servicing but that would be my only complaint other then that 5 stars!! -
Review 104 (2021-12-22 - Rating: 5)
Staff is through and professional. Grounds are well kept and apartments are huge!! My process has been easy which is difficult during COVID. Give them a chance and check it out for your next home! -
Review 105 (2022-02-01 - Rating: 5)
If you need anything at the Abbey Ms. Shelia and Ms. Latoya are the people to talk to. They are very professional and helpful. They will go above and beyond to help you. They create a calming and relaxing atmosphere no matter how stressed you may be. They get a 10/10 for me! -
Review 106 (2024-04-28 - Rating: 5)
Shonte was very professional, she answered any questions that I had, Iāve been searching for a place for a while and I feel most comfortable with you guys because of the experience I had. -
Review 107 (2018-08-16 - Rating: 5)
Latoya was so pleasant to deal with. I appreciated her helpful information. The property looked amazing. I will definitely be considering these apartments for my next home. -
Review 108 (2023-10-11 - Rating: 5)
I had the pleasure of working with Shaneshia Jackson on a tour. She had a very pleasant attitude and answered any questions I had.Great office environment. -
Review 109 (2023-10-11 - Rating: 5)
Great service specially with my amazing leasing agent Shonāte she did great to assist me with everything heck she even installed an app for me on my phone Talk about service. Very profesional thank you for everything. -
Review 110 (2022-04-11 - Rating: 5)
Shelia showed us the 2 bed/2ba and I canāt believe the space you get for the price! Thank you Sheila! Beautiful and feels like home. Puts it at the top of our list for the apartment search! -
Review 111 (2023-11-29 - Rating: 5)
Ask for Rubyā¦ sheās so sweet and accommodating. She made the process smooth and stress free. Highly recommend this community. -
Review 112 (2024-05-15 - Rating: 5)
Very beautiful property, such a great experience with the office staff extreme friendly and answered all my question and concerns, thank you to Miss Cecilia for all the help! -
Review 113 (2020-02-20 - Rating: 5)
The Abbey at Grant Rd is a family friendly environment. The maintenance is very fast to respond and the front office staff are friendly and helpful. Great coffee and lots of family fun activities are offered. -
Review 114 (2020-06-29 - Rating: 5)
I definitely will be moving in!! Abby in the leasing office was amazing, friendly and very helpful with all my questions. She gives that place a positive vibe. -
Review 115 (2021-09-10 - Rating: 5)
Great beautiful property, friendly office staff Shai, Latoya, Mark and Ashley are amazing. I would recommend that you stop by when youāre out looking for your next apartment home. -
Review 116 (2024-06-29 - Rating: 5)
Amazing customer service, the office people are soo nice, helpful & understanding people, love the wifi that comes with it & the food truck tuesdays! -
Review 117 (2022-01-12 - Rating: 5)
Give an honor and highest respect to Miss Sheila the front Office leasing agent Miss Sheila most respectable an outstanding and caring person I have met in a long time I thank you for all your help and all that you have done by Staying after and giving us a tour of the apartment not once but twice also / very beautiful staff The manager was very kind and gracious as well doing all that she can doā¦. šš¼šš -
Review 118 (2022-04-05 - Rating: 5)
Your staff member at the Abbey At Grant Road is a wonderful person, aimed at helping residents solve problems, and very receptive. Abby helped me solve my existing problem at the apartment complex with ease. -
Review 119 (2024-07-17 - Rating: 5)
Chrsytal has outstanding service and always greets me very well anytime I walk in the office for anything ! -
Review 120 (2022-01-10 - Rating: 5)
I came in today to view a two bedroom apartment, the leasing agent Sheila was very polite, pleasant and thorough in explaining everything to me. Very nice complex! -
Review 121 (2020-07-06 - Rating: 5)
Abby! Was so awesome help me on every step of the way. I love my apartment!! I will recommend this place. Abby has the best customer service. -
Review 122 (2024-08-31 - Rating: 5)
Ian was an awesome guide, very friendly and professional ššš -
Review 123 (2024-02-17 - Rating: 5)
Emma is fantastic she really help me all the way am so happy I met her Thank you Jesus Abey is a right place to be thank you Jesus -
Review 124 (2023-11-29 - Rating: 5)
I went in and the staff was very professional my girl Shonte hooked me up with my apartment all is great all is good! -
Review 125 (2019-09-02 - Rating: 5)
I loved living in these apartments. The office was very responsive and there is always parking available. I felt saved living here I highly recommend. -
Review 126 (2017-04-04 - Rating: 5)
I lived in a hotel for a year couldnt get a place no where til last month when I came out here to Houston I met with Latoya and told her my situation her and Eric didnt stop until they got me in,and I will say, it wasnt easy to get me in but hey they did and I thank God and the staff for helping out.so far I love this place its peaceful and quite... -
Review 127 (2021-02-06 - Rating: 5)
I was considering renting at this complex and I absolutely loved the customer service from both Keshai and latoya! They both listened to my needs and made sure the unit was up to my expectation. -
Review 128 (2020-07-02 - Rating: 5)
These Apartments are amazing! Theyāre beautiful on the inside! The Leasing Agent, Abby was very helpful and knowledgeable! -
Review 129 (2022-01-10 - Rating: 5)
The entire staff is phenomenal! Had a few issues they worked with and was able to get me in! Thank you so much to Ms. Sheila and Latoya! OUTSTANDING customer service!!! -
Review 130 (2018-08-18 - Rating: 5)
I have been given another chance by the Grace of God and the staff of the Abbeys. My loved ones and I appreciate everything. Heres to new beginnings and lessons learned. Peace... -
Review 131 (2020-02-12 - Rating: 5)
We love it at the apartments we have been here several years and enjoy living here. We would recommend the apartments. Just sign or seven year renewal -
Review 132 (2019-02-23 - Rating: 5)
I visited there two times for leasing at different times. Even I didnāt move there, I feel that I got a full service in their office. They inform you with every details of floors. They are so kind and helpful.Thank you! -
Review 133 (2024-05-13 - Rating: 5)
Took a tour with Cecilia Martinez and she was very helpful and answered all my questions. -
Review 134 (2022-01-09 - Rating: 5)
I came in on January 8 and I viewed a one bedroom apartment with shelia singleton and she was very PerfectionalI highly recommend her -
Review 135 (2022-01-09 - Rating: 5)
I came in on January 8th and viewed a two bedroom apartment by shelia Singleton she was very Professional I highly recommend her... -
Review 136 (2022-02-09 - Rating: 5)
Ruby was very helpful throughout the process. Very nice and very diligently on what we needed before and during our move in. -
Review 137 (2016-12-09 - Rating: 5)
Love this place!! Been here almost 6yrs. Quiet,friendly neighbors, a lot of parking. Love the upgrade and we getting a new gym!! -
Review 138 (2017-12-24 - Rating: 5)
Amazing place to live! Most amazing staff, maintenance does their job well and front office.....fabulous š never felt more welcome. -
Review 139 (2020-12-18 - Rating: 5)
I was looking for a spacious 2 bedroom and found exactly what I was looking for plus more....the staff there were extremely awesome......Latoya and Nyessa were a big help cant wait to move in ! -
Review 140 (2023-03-03 - Rating: 5)
Amazing staff love coming into the office never gives me a hard time even though I lose my paperwork all the time theyre the greatest. -
Review 141 (2018-04-05 - Rating: 5)
Loved living here since 2015, the rooms are very big, very quiet apartment complex never heard the neighbors upstairs or next to us. -
Review 142 (2020-02-21 - Rating: 5)
I love it here. Super close to everything you can think of and the staff at the office are super friendly and amazing, I always leave that office with a smile -
Review 143 (2022-07-07 - Rating: 5)
Sheila was very pleasant and knowledgeable. She answered all of my questions without hesitation. -
Review 144 (2020-07-29 - Rating: 5)
The best place Iāve ever rented from in the Houston area! Been here 2 years and will be signing a new lease.