The Abbey at Grande Oaks

Located in Houston, Texas

Address: 6418 Eckhert Rd, San Antonio, TX 78240, United States

Phone: +1 210-571-0741

Rating: 4

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Basketball court
Elevator
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-01 - Rating: 4)
Just moved in so this review is related to the Application/ Move In process: everything went really smooth, the website is user friendly, quick turn around as well. We leased with Joey and he was a Joy to work with, very accessible, very attentive -answers all the questions. The apartments themselves very accommodating and spacious. I’ll be able to share more on this later, but so far so good. If there is anything I would change, it’s the single garages being so far away from the apartments and the option for electric ⚡️ cars to be charged, but those are minor. Overall as of this point really good service.

Review 2 (2025-02-07 - Rating: 5)
We just moved in and I have to say I’m very impressed! It’s been so beautiful here. Everyday there are people outside working and cleaning. The office staff is very warm and welcoming. Alfredo and the maintenance team are exceptional. They have been super helpful in getting everything fixed and needed for our place. I feel like everyone genuinely cares about us here and that means a lot because it was a tough year last year for our family.

Review 3 (2025-02-06 - Rating: 5)
I became a resident of The Abbey at Grande Oaks in 2021 and at that time they just completed a remodeling of the complex, they added a new roof, painted the cylinders, and made the buildings of the complex very nice. Going forward starting in 2023 a new property manager and assistant manager started working for the company. Shortly after that things started going downhill, tenants were leaving out trash cans, lots of trash around property, pool was out of service for two months and didnt reopen until just before memorial day 2024. This left the tenants very disheartened. Come July of 2024 we were very fortunate to have a change over and have a new property manager and assistant manager start which picked up the range and first thing they did was to power wash the breezeways which felt like it hadnt been done in the past 1-2 years, and a lot of the exit signs had to be replaced and they quickly fixed this under the new management. Trash cans are now no longer left out as well as less trash arpund the propetyu as well due to new management enforcing policy. Plus the new management got the clubhouse fully repainted which looks very nice. And they also just got the new gate system going which the original gate seemed to be down every other week with no resolution with the previous management. Also, as a resident since 2021 taking care of the needs of the tenants and working with the tenants to ensure they are heard and problems taken care of for their needs is very important and has been nice- example, Thanksgiving weekend my water heater was out and i told the assistant manager who quickly had maintenance on scene who replaced the water heater the following business day. Also every few months they have resident events with refreshments for us to enjoy which is very nice. Personally as a tenant I am very happy and pleased with the new management, thank you very much!-Ray

Review 4 (2024-10-13 - Rating: 4)
It is a very nice property although there are still some definite improvements that could be made. The road leading to the garage needs re-paving. Too many potholes. When the maintenance people blow out the garage area, the dust gets all over the vehicles and the windshields, causing much glare when leaving in the mornings and is especially frustrating when you have just washed your car. I am glad to see the gate issues are being addressed, but the very front gate still not closing all the way every time.Im sure I will be renewing my lease soon and look forward to living here for the foreseeable future. Thank you for listening.

Review 5 (2025-02-11 - Rating: 5)
I love the place, the idea of parking my car at my apartments level is superb! The staff is really mindful of your needs, the property is super clean, and there is always a smile on the neighbors. Love it!

Review 6 (2024-10-09 - Rating: 4)
Very large floor plans, very homey and very attentive staff in the leasing office. The maintenance is very quick and responsive. Only downside is the trash pickup people like to be petty and charge tenants 50$ fees.

Review 7 (2024-12-18 - Rating: 5)
I have lived at the Abbey since January 2016. I love this place! The new management team is awesome. I have seen so many great changes. My dog, Minnie, loves going to the office to see the staff and adores Joey. She also loves the treats they have. Maintenance is top notch! Any non emergency repairs are done within 24-48 hours. The parking garage is great. No more climbing stairs with groceries. Just drive up to your floor. The apartments are spacious and have newer amenities. The rent is very comparable to other apartments. I just signed another lease and happy to call this home.

Review 8 (2024-08-05 - Rating: 4)
I dont consider this place Luxurious.Bathtub should be resurfaced, wood flooring creeks, scratched up kitchen sink and dish washer broke. I was expecting stainless steel appliances but they were black. I was told my appliance would be replace by Christmas (moved in Aug). They did replace the broken dishwasher with stainless steel. I have inquired to the status of the new appliances but my emails go unanswered. Many emails go unanswered (afraid of documenting something?). When maintenance replaced the dishwasher, it stopped working a week later (plug came unplugged). Dangling plug in outlet is dangerous. As for maintenance request, the system does not let you check No for entry (entry into your apartment). It automatically puts Yes for entry. You need to add note for you to be present when they enter to do repairs. I had someone show up to fix the ceiling but he did not speak any English and I did not speak Spanish. He left and did not return.Ive had submitted work orders marked canceled with no explanation. If you want your own washer and dryer, you will need to store theirs. They will not remove them. Trash overflows on the weekends (like most apartment complexes) and security is like the rest of San Antonio. There are some Pros, location, parking garage and fetch package service. I stay on 3rd floor and have not had any issues with pest.Remember to speak with residence when looking.Management, you dont respond to my emails so there is no need to respond to me in this review.UPDATE: Added stars to the review. The Abbey has a new manager and a new assistant manager. Things are changing for the better.

Review 9 (2023-06-01 - Rating: 4)
I rate our experience as 4 stars only because there is always room for improvement. The entire staff, from management to maintenance, are always responsive, professional and courteous. They sincerely care about the residents and do their best to do right by everyone. What needs improvement? For now, increased and better parking and gate security, as well as figuring out how to motivate the residents to clean up after their pets poop. We really like living here. Being close to the Medical Center is great!

Review 10 (2024-03-14 - Rating: 5)
The man name Joey at the front desk is beyond incredible. Super patient, super friendly and talked me through everything. The apartments are really nice as well but if you are looking for good management that treats you well, Joey is the man for you and deserves a fat raise

Review 11 (2023-12-05 - Rating: 5)
After calling The Abbey at Grande Oaks home for five wonderful years, its with a mix of nostalgia and gratitude that I reflect on this exceptional living experience. From its prime location to the outstanding amenities, this property has truly been a haven.First and foremost, the location is unbeatable. Close proximity to the Medical Center, shopping areas, and local bars made life incredibly convenient. This convenience, however, was only surpassed by the warm welcome and efficiency of Bri, the office agent. From day one, Bris professionalism and friendliness set the tone for my entire residency. Her thoroughness in guiding me through the application process and eagerness to address any queries created an immediate sense of comfort.What truly stands out is that Bris commitment to resident satisfaction never waned over the five years. Her perpetual enthusiasm every time we crossed paths by the mailbox or in the office reinforced the feeling of being part of a community, not just a tenant.Safety was never a concern during my time at The Abbey. The parking facilities, a rarity in San Antonio, were a pleasant surprise. The multi-level garage with no assigned parking spots allowed flexibility, and the convenience of elevators made access hassle-free. The gated entry further deterred unauthorized access, making the property feel secure at all hours.The efficiency of the property staff deserves applause. Maintenance requests were promptly attended to, and the staff was consistently courteous and professional. The sense of community extended beyond the staff to my neighbors, many of whom became lasting friends.The amenities at The Abbey were the icing on the cake. The pool, a summer oasis, provided a perfect setting for meeting neighbors and creating lasting memories. The 24/7 gym, well-equipped and impeccably maintained, catered to fitness needs. Additional perks such as basketball courts, a computer lab, and a theater made this more than just an apartment complex – it was a vibrant community.One highlight for me was the flexibility to personalize my living space. The option to create accent walls in my unit allowed me to infuse my personality into my home. The 1-bed apartment with a study, comparable to an extra bedroom in size, offered ample space for both work and hobbies.The Abbey at Grande Oaks exceeded all expectations. It was not just a residence; it was a community. The exceptional staff, led by the remarkable Bri, played a pivotal role in making this property feel like home. If circumstances allowed, The Abbey would undoubtedly be my forever home. Highly recommended for anyone seeking a secure, friendly, and amenity-rich living experience in San Antonio.

Review 12 (2023-09-02 - Rating: 5)
My husband and I enjoyed living at The Abbey at Grande Oaks. The complex was clean, contemporary and well cared for. Maintenance issues were addressed promptly by a qualified team and office staff were friendly and professional. A beautiful pool and parking garage were big perks. We highly recommend The Abbey.

Review 13 (2024-12-17 - Rating: 5)
Went for a tour and the Assistant Manager was very knowledgeable and helpful! Very nice property with a lot to offer and a lot to do in the surrounding areas.

Review 14 (2024-01-02 - Rating: 4)
Love the apartments only downside is that gate seems to always be broken right now the gate code is not working and it hasn’t worked for about a month maybe longer so if you have a visitor coming in they have to wait for some one to leave so they can enter once the gate is open, or they have to enter behind another vehicle that’s if they get lucky and some one is entering otherwise we have to walk all the way to the gate with our remote to open the gate. If the gate code was changed we were never informed this is such an inconvenience How much longer do we have to wait for it to be fixed ?

Review 15 (2021-09-01 - Rating: 5)
I love the Abbey! The leasing office is awesome, specifically Brianna, and they are always so helpful with anything I need. The maintenance team is also amazing, they came over well after 9pm one time to fix my freezer. I have lived here a few years and I have never had to wait for any issue to be fixed. When I needed a new kitchen faucet, they had a replacement ready and installed the very next day! This is a beautiful property and I absolutely love living here!

Review 16 (2021-03-19 - Rating: 4)
I lived here for nearly 3 years. While the layout of my unit was a bit strange and the design was a bit dated, recent upgrades toward the end of my stay brightened up the place. When it came time to leave, the office handled everything professionally as they had during my time as a resident.Frequent fire alarms and occasional visits by police made life interesting, but I never felt unsafe here. The people in the office did their utmost to make it feel like a community and the ownership constantly worked to improve and upgrade the grounds while I was there. It can only get better as time goes by.

Review 17 (2024-08-16 - Rating: 4)
Its quiet and I like that. Main thing is the security gate down alot and elevator #1. Gate has been wide open for about a month and elevator is down again.

Review 18 (2022-04-25 - Rating: 5)
When your landlord sells your house from underneath you unexpectedly, it is a lot of stress. Looking for a place to live is even more stressful. We met with Grant and he showed us around this incredible property. He and the office staff we have encountered have been very professional and patient. They have answered my 15-20 calls and if they miss my call they call me back before I even leave a message. They really made moving into our new home a great experience. And a huge weight lifted off our shoulders.

Review 19 (2020-09-17 - Rating: 5)
The Property Manager, the staff and the maintenance crew at this property are all nice people and that’s very important when you think about the people you have to see and interact with regularly. All work orders in our experience have always been handled same day to next day at the latest. We moved here because we just could not beat the location and value in the amount of bedrooms and square footage you get for your money... along with all of the amenities (gym, theater, indoor basketball regulation half court, is pool, business center, dog park, separate storage rooms AND a parking garage).... we just couldn’t pass Abbey at Grande Oaks up

Review 20 (2019-11-20 - Rating: 5)
Been here over 2 years and I love it. First of all, my apartment is lovely and well laid out with a fantastic Large kitchen and master closet! The property is so well maintained by a friendly and courteous crew who are so attentive to taking care of our home! The office staff are always there to help in any way they can. They go above and beyond to make you feel at home ! They are organized, attentive , hard working and most of all a friendly caring group that have become my friends and an important part of my community family! They are so great at promoting community interaction with their fun and creative “ get togethers” at our beautiful club house. This place has it all, fantastic club house, movie theater, business center, indoor basketball court, gorgeous pool area and a parking garage! You can’t go wrong calling this place Home! Thanks to all of my “The Abbey at Grande Oaks “family!

Review 21 (2023-12-26 - Rating: 5)
I called the Abbey apts and spoke to Joey the first time and Dylinda the second time. I was planning on calling other complexes and looking around. I have changed my mind, if the apartments are half as nice as these people I will be moving in shortly. Sincerely Chris

Review 22 (2018-05-01 - Rating: 5)
I have been a resident here at Abbey for almost six years and this has definitely been one of the best and cleanest apartment communities I have lived at by far. Their staff is amazing even when it changes, thus the maintenance crew is equally competent in completing my many request in a timely and efficient manner. Kudos to the management for running a great team of individuals that always make sure my kiddos and I are always well taken care of!! We absolutely love you guys!!

Review 23 (2017-08-25 - Rating: 5)
Four months ago, having decided to downsize and move to an apartment, we began looking at what was available near my wifes work. Im a firm believer in researching online reviews, so when I saw what great ratings The Abbey at Grande Oaks was getting, I began the process of checking them out more thoroughly. I looked at both longterm and newer reviews on several social media websites, and the consensus confirmed my initial assessment. I called The Abbey and went through the application process. The application was quickly approved, and the few obstacles that arose were handled seamlessly by the office staff (Kody, the leasing agent, Marlene, the assistant manager, and Vanessa, the manager). We moved into our apartment in mid-June, and after two months I can say that this is the best apartment complex Ive ever lived in. The staff truly cares about the comfort and safety of the residents, repairs are done promptly, and the grounds are clean and well-kept. (Our balcony overlooks the pool, and the landscaping looks like a resort.) Our apartment (a 2-bedroom/2 bath) is beautiful, with spacious rooms, high ceilings and lots of storage. The kitchen is large and well-appointed. (The only minor drawback is that there isnt a built-in microwave, so we had to buy our own.) We love the fact that there is a huge multi-level parking garage and two elevators--both of which make life so much easier. Considering everything it has to offer, The Abbey is surprisingly affordable, with move-in specials, basic cable, valet trash pick-up and lower rates for water. (The required monthly amenity fee of around $70 covers the extra perks--which we think are well worth the extra cost.) Another benefit to living here is the convenient location--we are within a 10 minute drive of most of the businesses we frequent, so we rarely have to get on the freeways anymore--what a relief. If youre looking for comfort, convenience and peaceful surroundings at an affordable price, this is the place!

Review 24 (2019-10-02 - Rating: 5)
My husband and I moved into the Abbey at Grande Oaks on April 1 of this year. This is our third apartment in San Antonio and by far the best. Noise levels are minimal (occasional traffic from the driveway), maintenance is prompt and efficient and the office staff is great. We are delighted with our decision to move here and hope to stay for a long time.

Review 25 (2022-05-13 - Rating: 5)
I have enjoyed living here over the last year. The parking garage is a life saver. The complex is well taken care of. I want to applaud Grant. Every interaction I’ve had, he’s gone above and beyond. Thank you for always being so incredibly helpful and a pleasant experience!

Review 26 (2023-08-23 - Rating: 4)
The only thing I don’t like about this place is the lack of security in the parking garage. All of the tires on my car were stolen about 3 weeks ago, and I was hiked to find out from the police that at least 3 other cars’ tires were stolen that same night. There should be security cameras in the garage, or at least at the gate. That would at least provide some kind of deference.

Review 27 (2019-08-22 - Rating: 5)
My husband and I have lived here for over 4 years and we love it. The staff are very friendly, helpful, appreciative, caring, and attentive to the residents. The parking garage is a wonderful asset. Quiet and peaceful atmosphere. If you are looking for an apartment to rent your search will stop here. You will love living in this complex.

Review 28 (2018-07-18 - Rating: 5)
Fantastic place to live. Not too much land for pets to roam around but do have nice outdoor areas for the space they have. Some owners do clean up after the pets but the maintenance team and staff are really the ones that make the place great. Prices are around the same as comparable complexes. Having the 3 story parking garage does make you a little spoiled though. You get used to you cars being covered. 5 stars.

Review 29 (2023-10-03 - Rating: 5)
Brianna and her staff are amazing! Joey and Delinda always take good care of my issues, my work orders get closed out fast! I’ve been here for 3-4 years and love it!

Review 30 (2020-12-15 - Rating: 5)
The place was already pretty amazing, but recent upgrades have made it that much better. The amenities include a state of the art fitness center, media room “movie theatre”, indoor basketball court, swimming pool, outdoor grill are, pet park, parking garage (with plenty of spaces), lots of closet space, meeting room, courtesy officer, on call maintenance, ceiling fans, black or stainless steel appliances, working elevators, and gated entry. Only downside is COVID restrictions.Staff is awesome especially Brie the assistant manager. All of them go above and beyond for their residents.

Review 31 (2017-02-11 - Rating: 5)
We really enjoyed the complex. We had 2nd floor 2 bedroom apartment with poolside view. We were transitioning between houses for 6 months. The view looked like a resort so we felt like an extended vacation instead of an apartment. We loved the business center, the holiday gift wrapping center, the concierge package service, monthly get together --- ummm pancake breakfast--- and our cars were well protected in the parking garage. Loved it here

Review 32 (2015-03-17 - Rating: 4)
I have been living here since september and I really like it! I have not had any maintenance issues or any complaints. The apartment was immaculate when we moved in. The only thing I would have to complain about is the ppl upstairs are easily heard when walking. But other than that I would recommend this place to anyone. They have gathering every month to get ppl to mingle, have personal trainer on site and a nice gym with free weights and room you can do yoga in.

Review 33 (2019-05-14 - Rating: 5)
I was in a huge time crunch in trying to find a place after finding the house I was wanting to purchase fell through. My apartment realtor literally found this place within the week of my move and I could not have been happier. The apartment I live in literally looks like the pictures online (which is saying a lot considering other apartments only show a showroom on their sites). All the amenities - trash valet, business lounge, 24-hr gym, pool and even the office hours - everything, makes this place one of the best apartments in town. The staff, I could not say more about the staff. They really make an effort to get to know you and are always quick to answer all your questions whether its via email or in person. JUST COME AND LIVE HERE ALREADY!! P.s. having a parking garage makes one really spoiled!

Review 34 (2023-09-22 - Rating: 4)
The Abbey’s staff was always nice and helpful, especially Dylinda and Joey. The apartment was lovely. I moved because I need to be closer to my doctors!!

Review 35 (2023-09-26 - Rating: 5)
Both management and the maintenance team are great people to work with. I am pleased how the grounds are kept very clean. My area is very quiet.

Review 36 (2018-06-01 - Rating: 5)
Place is great, the staff is very friendly and accommodating. If the price is a deterrent for you keep in mind they are about even if not cheaper than other similar apartments. The only thing I would warn people about is sometimes getting out of the complex on Eckhert Rd can be a hassle due to traffic at certain times of the day, other than that I was pleased with my stay.

Review 37 (2023-10-18 - Rating: 5)
Joey C.was very informative and helpful and answers all my questions. He toured me around the property. Very impressive with their amenities. Everything you need is right here! Im looking for a friend who is looking for something close to the medical area.

Review 38 (2024-10-22 - Rating: 4)
Its gotten better with the New management, Joey is awesome

Review 39 (2018-09-13 - Rating: 5)
I have lived at the Abbey at Grande Oaks for over three years. Outstanding, helpful, STABLE staff, excellent maintenance people, prompt service. Best apartments in San Antonio!

Review 40 (2024-03-21 - Rating: 5)
Dylinda is so personable and sweet! She was so communicative and understanding when I needed to process paperwork! 10/10

Review 41 (2024-04-20 - Rating: 5)
Nice open spaces, community aras are always well maintained, really good location, I love to live here!

Review 42 (2020-02-17 - Rating: 5)
I love it here and I can’t speak highly enough about the management they are so nice and caring. Since moving to San Antonio I’ve called this place home. Best apartment I’ve stayed at.

Review 43 (2023-09-30 - Rating: 5)
Really enjoying living here with my children great place quiet and peaceful office staff very helpful maintenance is great at fixing things as well.

Review 44 (2023-06-03 - Rating: 5)
I love this place. I feel safe, staff is friendly and very helpful. Everything is kept nice and clean.

Review 45 (2020-10-05 - Rating: 5)
My wife and I have been here for about four years now and continue to stay here due to since amazing front office staff and maintenance staff been on top and quick about things as well

Review 46 (2021-07-21 - Rating: 5)
Wonderful place to live. The management is very nice and has been accommodating to my requests.

Review 47 (2022-07-10 - Rating: 5)
Excellent customer service and knowledgeable and friendly staff, very clean apartments.

Review 48 (2022-07-30 - Rating: 5)
I had a very good experience when I visited this location , the management was friendly and answered all my questions.