Simplicity at the Rim

Located in Houston, Texas

Address: 5423 N Loop 1604 W, San Antonio, TX 78249, United States

Phone: +1 210-670-6753

Rating: 4.4

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Elevator
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2021-09-25 - Rating: 5)
So far so AMAZING!!! When coming to San Antonio there are hundreds of good hotels to chose from, dont even look at any of them!!! You want WaterWalk at The Rim San Antonio where they go above and beyond for all of their guests.I came here for major surgery and they offered me a power recliner chair to help with recovery, they had a beautiful welcome basket made up for me as well, the rooms are all clean and spacious with lots of storage in the kitchen and closet areas... they also have a washer and dryer in each room which really helps keeping the packing to a minimum.Located right around the corner from The Rim which houses 110 diffrent places to enjoy a delicious meal, buy groceries, shop for craft projects, buy furniture, and has countless other great experiences and items for sale.There is no need to bother with any other place to stay!!! We will definitely be back!!!

Review 2 (2024-10-30 - Rating: 5)
Simplicity at the Rim was everything I expected. Half of it is a hotel and the back half is an apartment complex both were very clean and well taken care of. I toured with Courtney and was also able to meet the manager Jennifer and they were both so helpful answering all the questions I had about the property. I can’t wait to make this place my home in early January!

Review 3 (2025-02-13 - Rating: 5)
Simplicity is just that. What you need, without the cost of what you don’t. From the front office to the maintenance personnel; I have never been more satisfied with service with from an apartment complex. I sincerely recommend it with a full heart.

Review 4 (2024-12-14 - Rating: 5)
Amazing stay for my second time at the Rim! The property is very clean, staff is exceptional! We will definitely come back for future stays!

Review 5 (2025-02-23 - Rating: 5)
Staff and management are excellent at accommodating needs and the building is very clean inside and out. It’s quiet and peaceful here!

Review 6 (2024-04-01 - Rating: 4)
The area this place was in was amazing minus the construction. My only complaint would be that when you go with a family of four and it says two bedrooms I would think that there would at least be Queen beds or larger. We ended up having to buy two single blowup mattresses since the beds were only a full size. Overall, it was a nice place!

Review 7 (2024-03-11 - Rating: 5)
The staff here, in particular Cristina, went above and beyond to make my familys stay comfortable. While the property checks all of the boxes you expect in a hotel, it was the level of customer service and attention to guests needs (my disabled mothers needs, particularly) that sets this property apart. Thank you for taking care of my family...it is the very reason well not only stay here again but recommend to others.

Review 8 (2025-02-13 - Rating: 5)
From the front office personnel, to the maintenance personnel; I have never been more satisfied. I fully recommend with no pause.

Review 9 (2023-11-03 - Rating: 5)
My stay was perfect. Angie and her staff were welcoming, professional and always smiling.I had a 16 month stay working on a job and was my home away from home. Far better experience ever than staying in a hotel.Thanks again to the team at Water Walk for making my stay and the stay of my staff so enjoyable.ThanksDave Stevens

Review 10 (2023-10-16 - Rating: 5)
Excellent clean 1 room apartment with in unit washer & dryer. The full kitchen decreased need to eat out. The separate bedroom & living room provided a comfortable environment to work and relax. The building was quiet, everyone was respectful. Definitely #1 on my list of places to stay.

Review 11 (2019-02-07 - Rating: 5)
Great place to stay! Nice new rooms with the convenience of laundry and dishes in the room. The staff are amazing! They were extremely friendly and helpful. I would definitely stay here again if I came back to the area. I would recommend this to anyone staying in San Antonio. The walls are thin but I think its to be expected anywhere you stay like this, and there also was very little noise anyway. If I could give it more than 5 stars, I would. No complaints and amazing stay!

Review 12 (2023-05-07 - Rating: 5)
My family really enjoyed our stay. Their customer service is impressive and they really make you feel at home. Very clean, has everything you need, and its close to a lot of restaurants and family fun venues! We will definitely recommend WaterWalk and we will be staying here again.

Review 13 (2023-06-09 - Rating: 5)
Fun fact is WaterWalk service as Hotel in building 1 and apartment leasing building 2. My stay has been with the hotel, which the staff have such great hospitality and greetings. It’s very quiet in and out hotel but with lots a fun exciting places to go within few walking distance whether you want night out or daytime vibe.

Review 14 (2024-06-11 - Rating: 4)
Nice staff , nice stay. no complaints. however i will note that I didnt realize one half is a hotel with also certain rooms are AIrBnBs and the other side is an apartment complex.

Review 15 (2023-07-19 - Rating: 5)
My extended stay was nice and the front office staff were very pleasant. It is spendy for an extended stay but for the convenience, it worked out great for the time being. It didn’t feel like a *hotel at all! Will likely stay again at some point!

Review 16 (2023-05-04 - Rating: 5)
I typically and unfortunately never leave reviews but I simply had to for this venue!!! I had never heard of this brand before but am sold for life! CLEAN, friendly and truly In the middle of EVERYTHING (dining, shopping, amusement, etc) yet it is comfortably secluded from noise. LOVE LOVE this place. We will be back!

Review 17 (2023-03-18 - Rating: 5)
This place was very nice, rooms were a little small but had everything we needed. It was convenient to everything and right off the freeway. We will definitely be coming back to this place, the staff were professional and one lady in particular was very helpful and very nice.

Review 18 (2020-03-17 - Rating: 5)
If you have pets and are staying for more than a couple nights I highly recommend this place. We will definitely use waterwalk facilities again when possible. It has the feel of a hotel without the daily cleaning and hassle. Our two bedroom condo was perfect for us. One of our best stays in a long time

Review 19 (2019-11-26 - Rating: 5)
An excellent place to stay! WaterWalk met and exceeded our expectations. Consider staying at WaterWalk if youre taking your family to six flags. The full size stove, refrigerator, and washer/dryer were a godsend. Also, the staff is amazing! Cant recommend this place enough.

Review 20 (2021-05-27 - Rating: 5)
My family stayed at WaterWalk San Antonio at The Rim after a week on the road during a cross country tip. The convenient location, excellent customer service, spacious apartments, and in-unit washer & dryer (major plus!) were all of the comforts and conveniences you could hope for. Everyone was wonderful and made us feel at home. Highly recommend for any type of stay as the apartments have everything you need!

Review 21 (2019-12-03 - Rating: 5)
We just got back from a trip where we stayed at the WaterWalk San Antonio for 3 nights. After 3 nights in a traditional hotel room in another city, it was a blessing to have separate rooms so we could hang out after our 4 year old went to bed. The rooms are very generic but we had enough kitchen supplies to cook a few meals and having a full washer / dryer was amazing. The furnishings are very generic (for example having the same art in both bedrooms) but they did have decorative touches such as vases that made the space feely home-y and less sterile. Would definitely stay here again.

Review 22 (2019-01-08 - Rating: 5)
We recently stayed 11 nights with our dog. We really enjoyed our stay. The place was immaculate and comfortable. We had a minor water heater problem which the staff addressed immediately. The staff was incredibly helpful and friendly. Highly recomend. Excellent location.

Review 23 (2020-11-21 - Rating: 4)
So far the stay has been fair. The female employee who greeted me upon arrival was kind enough to check me in early. She didnt however give me any information on the property the amenities or any other rules. Its very clean place has a full size washer and dryer and everything you need in a kitchen hopefully the rest of my day goes as well you go to find out more regarding the apartments here as well.

Review 24 (2022-11-19 - Rating: 5)
We have had the pleasure of staying at two properties of Waterwalk, here in San Antonio and in Denver. Both experiences were excellent and the staff went out of their way to make the experience comfortable and inviting. Thank you for taking care of us and our needs.

Review 25 (2019-11-05 - Rating: 5)
One of my top ten hotels Ive stayed in. ( Ive stayed at 1500 dollar a night hotels in Cali) this place was very well kept. Easy check in. I loved the layout of the room . Two separate rooms with separate full restrooms. Very close to mall, palladium, six flags pretty much anything. Will stay here again for sure.

Review 26 (2019-09-06 - Rating: 5)
I was not able to move into the apartment side of this community. (We needed more space). But the customer service alone from McKenzie, almost made us reconsider the space that we “really” needed. I feel this still would have been a great fit. The communication, speed of responses from her were just superb. I honestly wish we could move here, but we just need the space. If we ever need a hotel to stay in, we definitely will be staying here

Review 27 (2020-04-19 - Rating: 5)
I have already referred WaterWalk to colleagues in Dallas as well as San Antonio. I have stayed a lengthy amount of time at both properties and have had excellent experiences! I also travel with my cat and it has been very easy; I love how pet friendly your properties are!A shout out to Jorge and Angie at the San Antonio property, staff are very friendly and makes you feel very at home!

Review 28 (2024-03-14 - Rating: 5)
Very clean, front desk check in staff were very nice. Would highly recommend to stay especially if you are traveling with family.

Review 29 (2023-05-07 - Rating: 5)
The staff was great and very friendly. Rooms were very clean. Wish I could have stayed longer, but we will be back for sure! 5 stars isnt enough!!

Review 30 (2023-07-31 - Rating: 5)
I my room nice and clean I love that I could entertain in living room abs not in my bedroom that was the best feature. I really dont like people sitting on my bed. And there they had somewhere to sit and talk

Review 31 (2019-11-26 - Rating: 4)
This is an interesting concept and theres several in the state of Texas. You can go there and stay long-term and also have your breakfast brought to your room. It was very reasonable and there are washer dryer facilities in each room. And the bedroom is separate from the TV kitchen area.

Review 32 (2019-01-11 - Rating: 5)
Great place to stay whether your looking for an extended stay suite, a nice weekend hotel or an apartment home. The staff was great and always accommodating. Amenities of free WiFi, pool and community area were wonderful. Even had BBQ pits in the patio area that were free to use. Would go back again to stay. Recommend to everyone.

Review 33 (2022-01-23 - Rating: 4)
Looking for a AIRB&B?A night or a week stay dont matter. Customer service is excellent and they are equipped with a heated pool. My childern love the late night hot coco they offer 24-7. The stay is cozy and warm welcoming. WiFi cable 42in t.v breakfast every morning. Waterworks is a great place to stay. Thank you for all of your hospitality.

Review 34 (2019-04-26 - Rating: 5)
Fantastic aparthotel. Arrived and was pleasantly surprised at the apartment vibe in the lobby area. Parking on the side of the building is gated and can only be accessed by the room key. Beautifully decorated rooms with all the amenities you could hope for including washer and dryer. Televisions in every room and laundry baskets with plenty of shelving. Reserved a 2bdr and got upgraded to a 3bdrm which was amazingly awesome! This is my go to for future San Antonio stays.

Review 35 (2020-04-15 - Rating: 5)
We came to town for my little son to have a surgery and the apartment we stayed in versus a hotel room was heaven sent. Same price as hotel but 2 bedrooms and a fully stocked kitchen. My son could recover in peace that he couldn’t have got from a hotel. So blessed to have found this place and go back every time we stay in San Antonio

Review 36 (2019-07-05 - Rating: 5)
Beautiful hotel suites and furnished apartments! Waterwalk is a great place for an extended stay and you can bring your pets! Better than any extended stay hotel Ive been in. You can actually live there! Super close to shopping, Six Flags, Top Golf, tons of great restaurants too.

Review 37 (2019-10-06 - Rating: 5)
Stayed in a 2 bedroom / 2 bath for a weekend trip to Fiesta TX. Perfect location!! Very clean, spacious rooms. Pet friendly. Gated parking area. Would definitely stay here again if we are in the area.

Review 38 (2024-02-08 - Rating: 4)
Great value for a one bedroom apartment Very clean and quiet. Bed was comfortable Wish the TVs were smart and offered streaming

Review 39 (2021-08-01 - Rating: 5)
These guys are awesome. They have been very helpful and accomdating. Jaz and the rest of her team have made our stay here extremely easy while we transition into our home. Jaz in particular went out of her way to secure required last minute accommodations for us which I greatly appreciate. The entire staff appears to be service member friendly and always seems to have a great attitude. Highly recommend them. Thank you all once again.

Review 40 (2019-02-17 - Rating: 5)
Needed a place to stay for my sons BMT graduation at Lackland AFB. Stayed for five nights in a 2 bedroom/2 bath. Excellent apartment style accommodation for the money!! Nice as some resorts I have stayed in for a lot more money. Only drawback was 20 minute drive to the base, but was worth it.

Review 41 (2023-03-23 - Rating: 5)
The staff was very accommodating and friendly. The facility was beautiful, clean and well maintained. I would highly recommend this facility to anyone considering a stay in San Antonio.

Review 42 (2019-09-22 - Rating: 5)
We are currently staying here and it has been great! Very clean, nicely furnished apartment for our temporary stay. The staff has been wonderful and have taken care of all our needs. Highly recommend!

Review 43 (2021-01-20 - Rating: 4)
Its definitely nice, my mom lives there but the top golf being right there has led to a few cars getting hit with balls and them also being in the parking lot consistently so if that doesnt bother you then chive on!

Review 44 (2018-11-02 - Rating: 5)
Wonderful home away from home. Facilities were very clean and the staff was helpful and friendly. Apartment was also clean and very cozy. It was nice being able to make my own meals and wash my clothes before leaving. I highly recommend!

Review 45 (2021-03-05 - Rating: 5)
My experience at your location was excellent. The staff was very helpful and caring. The rooms were exceptionally clean. I wish I could find your hotels in all the cities I go work in. Thanks to all.

Review 46 (2021-03-05 - Rating: 5)
We stayed here for 7 months while our house was being built. It had everything we needed and the staff were very attentive. Angie (the Mgr.) and Jorge (Asst. Mgr.) were extremely accommodating. Id definitely recommend!

Review 47 (2021-06-07 - Rating: 5)
Luxury living with gated pool and gated parking if you live in the apartments section. The front is dedicated to hotel guests and the back is dedicated to residents. Comes with free wi-fi and is next to a top golf. Stream lined luxury living at of course, a luxury price. Staff is super friendly and accomodating.

Review 48 (2020-11-24 - Rating: 5)
The staff was great, the room was better than advertised, and the location was very accessible to many places. I would love to stay at that location any time I am in San Antonio. Thank you for the awesome experience.

Review 49 (2022-04-30 - Rating: 5)
Great place to stay whether you need a night or longer term. Wonderful location and the property is beautiful. Highly recommend. Mercedes customer service is 10/10

Review 50 (2019-09-15 - Rating: 5)
We stumbled in to waterwalk Hotels in Dallas we travel quite often and just loved the amenities and layouts of rooms now in San antonio tx and looked them up and stayed.First choice for our traveling trip from now on .

Review 51 (2021-03-23 - Rating: 5)
What a blessing we found this place to stay. The two bedroom two bath was excellent. Excellent price, clean, friendly staff! Would definately stay again!

Review 52 (2023-05-04 - Rating: 5)
We loved our stay here! The whole staff was very polite and helpful. Thank you for a wonderful stay.

Review 53 (2024-03-07 - Rating: 5)
Absolutely amazing to work with. Always responsive. We will always bring our project back to Bonnie and her team.

Review 54 (2023-11-20 - Rating: 5)
The whole staff was wonderful to work with. They knew my situation and showed me and my mom compassion. Thank you so very much.

Review 55 (2018-09-03 - Rating: 5)
Really nice rooms, very clean and new. Staff was very friendly and helpful. Nice amenities and not too far from most major attractions in the area

Review 56 (2023-11-22 - Rating: 5)
This is a beautiful facility! Rooms are spacious and clean. I would definitely come back.

Review 57 (2018-12-28 - Rating: 5)
My entire stay/experience here was perfect!!! The staff here are incredibly sweet and accommodating!! Thank you to the entire staff for making everything AMAZING!! Chase is so kind and went above and beyond to help me!!!

Review 58 (2023-02-25 - Rating: 5)
Our stay is always pleasant and employees are courteous. We’ve stayed many times and are happy to return.

Review 59 (2021-02-25 - Rating: 5)
Everything clean, excelent floor plans, kitchen had everything that you need, and washer and Dryer in the rooms! This is a great place and really peaceful. 😃🙏

Review 60 (2020-04-15 - Rating: 5)
Everything about our stay was amazing. I loved our room. I wish I could’ve stayed longer. My children loved the rooms. We loved everything.

Review 61 (2023-10-31 - Rating: 5)
Highly recommended place in North SA, stayed 2 nights with kids. Will definitely be back again

Review 62 (2020-12-31 - Rating: 5)
Absolutely exceeded my expectations, the staff was so nice and helpful, place was clean and had everything you could need and also in a great location, will definitely recommend and book again in the future!!! Thank you, thank you, thank you to all the staff, you guys are awesome!!!!

Review 63 (2020-05-07 - Rating: 5)
My application and move in process went smoothly and there have been no surprises. My questions are answered quickly and I like the connection to the local businesses that offer discounts. I support those businesses as much as I can.

Review 64 (2023-03-07 - Rating: 5)
They have 24/hr staff and they are all extremely helpful the gentleman overnight was nice. Blake I think was his name.

Review 65 (2023-09-09 - Rating: 5)
This is the perfect place as it has everything! Full kitchen, washer/dryer …. A full apartment away from home!

Review 66 (2023-07-07 - Rating: 5)
My stay was exceptional! Will definitely visit to stay again.

Review 67 (2023-10-24 - Rating: 5)
The location is near construction but had no issues getting around and inside the hotel.

Review 68 (2023-06-20 - Rating: 5)
Excellent facility. When I come back to San Antonio, you will be my first choice.

Review 69 (2019-03-31 - Rating: 5)
Great hotel to relax and apartments to live at. Staff is friendly and pool and gym is great.

Review 70 (2018-12-12 - Rating: 5)
Very comfortable and price-quality place, definitely a nice stay near San Antonio area!

Review 71 (2022-04-30 - Rating: 5)
Amazing stay and remarkable service! Whether you are poking for a short or long stay, you will be glad you chose WaterWalk.

Review 72 (2019-11-17 - Rating: 5)
By far the best apartment we’ve lived at ! Staff is amazing, friendly, and go above and beyond !

Review 73 (2021-01-08 - Rating: 5)
Nice place. Currently on a work holiday with my kids and its serene enough for me to WFH and also holiday with family.

Review 74 (2019-10-04 - Rating: 5)
Happy friendly manager and workers loved the place lived there for three months it was like sweet home between family

Review 75 (2019-09-28 - Rating: 5)
The only thing i wish i could change is the pool layout. Otherwise its very clean, great customer service.

Review 76 (2019-08-06 - Rating: 5)
I stayed at this complex for two months and will not forget it. I would also like to thank all the staff for their wonderful behavior

Review 77 (2023-07-01 - Rating: 5)
Awesome deal for the price! A full apartment instead of a hotel room.

Review 78 (2018-10-24 - Rating: 5)
Staying in the furnished apartments. everything is amazing....from the staff to amenities. great location too!!!

Review 79 (2020-11-18 - Rating: 5)
Never had a problem really good staff really good place to stay everything i need is near from me so its perfect

Review 80 (2023-11-19 - Rating: 5)
Loved the experience we will stay there again.

Review 81 (2019-12-01 - Rating: 5)
Had a great stay here. Very nice and clean.

Review 82 (2024-02-13 - Rating: 5)
Great place to stay for a good price.

Review 83 (2021-04-29 - Rating: 5)
Very clean and cozy. The staff was always polite and attentive.

Review 84 (2022-10-06 - Rating: 5)
I love it here. Love the people and just outright love this place. 🤗

Review 85 (2019-02-22 - Rating: 5)
Great stuff. Just need internet access improvement.

Review 86 (2020-01-08 - Rating: 5)
Very nice space. clean. spacious.

Review 87 (2021-02-23 - Rating: 5)
Just really enjoy living here.

Review 88 (2020-10-06 - Rating: 5)
Very nice

Review 89 (2021-06-08 - Rating: 4)
CleanBIG

Review 90 (2020-06-18 - Rating: 5)
Awesome layout and great rates!!!

Review 91 (2019-03-20 - Rating: 5)
Excellent stay in every way.

Review 92 (2022-10-24 - Rating: 5)
Will be first choice when staying in the area

Review 93 (2019-06-17 - Rating: 5)
Live in apartments and its been great

Review 94 (2024-03-05 - Rating: 5)
Nice place to stay

Review 95 (2020-11-17 - Rating: 5)
Beautiful place, friendly Employees

Review 96 (2020-08-11 - Rating: 5)
It was beyond our expectations!

Review 97 (2019-11-07 - Rating: 5)
Very informative and kind.

Review 98 (2020-01-14 - Rating: 5)
Nice clean room

Review 99 (2019-01-01 - Rating: 5)
Nice

Review 100 (2022-03-24 - Rating: 5)
Spacious and affordable

Review 101 (2021-06-05 - Rating: 4)
Nice and clean place

Review 102 (2019-07-07 - Rating: 5)
It was excellent!

Review 103 (2020-05-23 - Rating: 5)
Great place!

Review 104 (2023-06-17 - Rating: 4)
Located just outside of San Antonio, it takes around 20 minutes to get to downtown by car. Rooms resemble a small living area with a kitchen, living room and bedroom. Everything is very big. Almost a bit too much for one night. Nice, small fitness area and pool also available. You dont hear much from the construction site next door on the highway.

Review 105 (2019-07-14 - Rating: 5)
Stuff super friendly, locations is good, clean.A very wonderful, clean place that has all the needs of a long-term resident, a fully equipped kitchen, internet, laundry, barbecue, electricity, everything is on them, and they provide you with cleaning, and they provide you with breakfast every day. I strongly recommend it. The hotel is located close to it (3 minutes) to everything, entertainment places, malls, cinema, Walmart, Whole food HEB.

Review 106 (2019-11-14 - Rating: 5)
One of the best resorts and hotels in the area, quiet and classy people ❤😘 and smiling staff looking forward to serving you 😍