Preserve at Wells Branch Apartments

Located in Houston, Texas

Address: 1773 Wells Branch Pkwy, Austin, TX 78728, United States

Phone: +1 737-758-3278

Rating: 3.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Basketball court
Business centre
Fitness centre
Pets welcome
Swimming pool
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-11-26 - Rating: 5)
This is my favorite apartment community so far!!! The staff are friendly and do lots of community events. Quiet, clean, respectful and next to a nature park. Huge balconies and units are kept tip top!

Review 2 (2024-11-26 - Rating: 5)
I would like to say I have been living here for 4 years now and I love it. The manager we have now is Ms. Yeny she is very helpful and understanding. I have been going through some things with my health and she has really worked with me on my rent. They are very prompt when it comes to fixing anything that goes wrong. If I could give more than five stars, I would really enjoy the place. Just want to say thank you management for all that you guys do.

Review 3 (2025-02-21 - Rating: 5)
This is by far one of the best apartment communities In Austin. Jacky, Yeny and Matt are the best and have been a great help to me and great customer service. You are all definitely appreciated.

Review 4 (2024-09-19 - Rating: 5)
I recently visited this apartment complex and was impressed. The staff was friendly and knowledgeable, Jacqueline was amazing at answering all my questions. The amenities seem great especially the direct access the property has to the Wells Branch Trail, and the location is perfect. Definitely considering making this my new home!

Review 5 (2024-09-19 - Rating: 5)
Went in for a tour with Matthew Lee and he was wonderful. Very knowledgeable, funny, and didnt pressure me to making any decisions. He totally understood when I told him I was touring other apartment complexes. If I decide to move to the Preserve it’ll be bc of him for making me feel so safe and welcomed! Thanks, Matt for doing such a great job on the tour!!

Review 6 (2024-09-19 - Rating: 5)
I recently had the pleasure of working with Matthew Lee during my property tour, and I cant speak highly enough of him. Matthew was incredibly professional, making the entire process smooth and enjoyable. He was not only friendly but also demonstrated a deep knowledge of the community and its amenities. His enthusiasm for the property was infectious, and it made me even more excited about the prospect of moving in. I truly appreciate his assistance and cant wait to become part of this wonderful community!

Review 7 (2024-10-28 - Rating: 5)
Matthew Lee was an exceptionally supportive and professional Leasing Agent. With moving half way across the country, he was understanding and extremely flexible to suit our needs. We are very appreciative of to have had Mathew’s assistance in the move!

Review 8 (2024-09-19 - Rating: 5)
I’ve had the pleasure of working with Matt and he is hands down one of the best professionals I’ve collaborated with. Matt is organized, communicative, and always clear about the needs and expectations. He ensures everything runs smoothly, and his attention to detail makes the job so much easier. Matt is efficient, fair, and a real pleasure to do business with. He also is amazing with tenants and everyone I talk to always has great things to say about him!

Review 9 (2024-09-23 - Rating: 5)
Very beautiful property. Loved the access they have to the Wells Branch Trail. Everyone in the office was so friendly and Jacqueline was great in showing us around and answering all our questions.

Review 10 (2024-09-19 - Rating: 5)
Went in for a tour with Jacqueline and I have to say the property is well-maintained with great amenities, access to the Wells Branch Trail being my favorite. Jacqueline was fantastic, answering all my questions and making me feel at home.

Review 11 (2024-09-24 - Rating: 5)
Had a fantastic experience touring the apartments thanks to Jacqueline. Her thorough knowledge and warm demeanor made my search a lot easier, definitely in the running!

Review 12 (2024-03-30 - Rating: 5)
Jenny Brown has been the most helpful when I needed information she was informative and patient and also polite. I have been living here for 3 years now and i honestly feel safe and above all the staff is so supportive and welcoming. I love the maintenance crew whenever I have an issue it gets fixed and they all keep a smile on their faces. 10/10 for me.

Review 13 (2024-09-19 - Rating: 5)
I recently toured and was impressed by the welcoming atmosphere and great amenities. Jacqueline was especially helpful, providing all the information I needed and making the experience very enjoyable!

Review 14 (2024-09-19 - Rating: 5)
The apartments are spacious and well-maintained, andJacqueline was very friendly and helpful. Definitely a strong contender for my new home!

Review 15 (2024-10-28 - Rating: 5)
Smooth leasing processes, Matt made renting here easy with his quick responses and knowledge. Nice quite neighborhood and plenty of parking.

Review 16 (2024-09-20 - Rating: 5)
I recommended my friend to this establishment and Matthew took care of him with upmost respect. Thank you Matthew for your professionalism and can do attitude when helping him out. God bless 🙏🏾

Review 17 (2023-10-20 - Rating: 5)
I had a wonderful stay at the Preserve at Wells Branch. I lived on the 3rd floor in Building 2 with my balcony overlooking Wells Branch discgolf park. The tree line view and sunrise were absolutely gorgeous! It was a pleasure to start my day with coffee on that balcony. My neighbors were friendly and the entire complex was clean and safe. The maintenance crew is super friendly and professional! Many thanks to Anthony, Timothy, Cody, & Louis for the great work and positivity, especially through an extremely hot summer. The management is very attentive and professional. You can tell they care about who they hire. A very special thanks to AJ and Jenny for making my move-in and stay a great experience.

Review 18 (2024-09-23 - Rating: 5)
My family and I were assisted very well by Jacqueline Gonzalez. She was very knowledgeable and helpful when answering all my questions. Thank you Jacqueline!

Review 19 (2024-09-19 - Rating: 5)
Matthew Lee was assassinating me with a tour of the property. He was so friendly and knowledgeable. Can’t wait to till I move in.

Review 20 (2023-09-22 - Rating: 5)
It’s close to I-35 so my commute to work is fast. There’s plenty of stores around. The apartment grounds are clean, I always see our hard working maintenance men around and they always have a great attitude. Our office staff are extremely sweet and caring. They make living here an absolute pleasure.

Review 21 (2023-09-22 - Rating: 5)
I love the fact that it’s super close to H-E-B and other stores. There’s also a wide variety of food options if you aren’t in the mood to cook dinner. The complex is clean & there’s a walking trail behind so you can take your dog for a walk. Front office staff are extremely sweet. Maintenance comes fast when there’s an issue. Loved living there!

Review 22 (2024-11-22 - Rating: 5)
Mathew Lee was amazing from the start always answering my questions without hesitation and on time. The best service.

Review 23 (2025-01-18 - Rating: 5)
Matthew was AMAZING! He made the process so easy to understand!!! He’s the best!

Review 24 (2024-09-20 - Rating: 5)
Jacqueline Gonzalez was so sweet and helpful and she answered all my questions professionally she was so great!! Looking forward in the future to make it my forever home😊

Review 25 (2020-11-09 - Rating: 5)
Amazing staff, amazing neighbors, amazing area, amazing view, amazing property, amazing maintenance, amazing price, amazing life team, amazing interiors. We love this place. Totally worth moving here.Like any established apartment complex you will have issues but this place is truly awesome. I love all of my neighbors even the ones who aren’t so pleasant to run across because hey, at least they leave me alone when they don’t like me instead of trying to make others lives miserable. Super affordable and BEAUTIFUL fireplace.The office staff is just 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻. Seriously, they must wake up in the morning to the best news given to them everyday because they are always just so kind and quick to accomplish your needs. Love this place. We will be stay for more than one lease term for sure! Valarie has a blessing on her. Everything she touches gets blessed. Keep her here!! PLEASE!

Review 26 (2024-04-29 - Rating: 5)
I love the trail and disk golf course. Jenny in the leasing office has been awesome. Tim and Cody from maintenance are always on top of their game.

Review 27 (2021-06-10 - Rating: 5)
I just want to let everyone know that if you are looking for a great place to live you should check out the Perserve at Wells Branch Apartments. I have been here almost seven years and it has been great. Located close to all the stores and convenient location for eating and shopping. The management team has went above and beyond to take care of me.I am disabled and when I got sick, Mike came and sat with me till the ambulance and my family got here so I was not alone I just moved into one of the remodeled apartments in December and it is fantastic. It is better for me for accessibility The team worked hard to help me get into something that worked for me. I have great neighbors and love the trash pick ups we have at out door.The maintenance team if also fantastic, very courteous and works to get anything broken fixed in a timely manner. It is really a great help. So just want to thank the whole Management Team. I do not ever plan to move, why would I when I have everything I need and great neighbors that help me all the time.

Review 28 (2023-09-22 - Rating: 5)
Living at Preserve on Wells Branch was a wonderful experience. The location was convenient for travel to and from my workplace and to go shopping! The maintenance men answered work orders quickly, and Cody had a great attitude when he completed my work order.

Review 29 (2024-04-12 - Rating: 5)
I have been here for about 5 years and everyone has always been very nice and helpful. I recently met Timothy and I want to really thank him for going out of his way to offer to help me dispose of my trash when he saw me struggling to get it to my car one morning. There was another time where had to come to my apartment because my hvac was leaking and he was very prompt, respectful and cleaned up after he was done.

Review 30 (2024-08-24 - Rating: 5)
I couldn’t be more happy our leasing agent Matthew Zee was wonderful and made our move in so easy. Thank you so much

Review 31 (2024-04-25 - Rating: 5)
Yeny and Jenny are great. Misrahim is always kind, Albert, Christina, Cody is always working hard on maintaining the grounds. Timmy is always so kind and helpful anytime he be of service.

Review 32 (2017-09-01 - Rating: 5)
I just moved in to one of the large 2 bedroom units and my new apartment is absolutely gorgeous!!! Beautiful view of the walking trails, and so much more! i couldnt be happier. Upon move-in, there were some minor things that needed addressing and Property Manager Teresa was so attentive to my concerns and helpful, the work is being done as i write this review. FAST SERVICE. If you are looking for a new place to live still considered to be in Austin but still on the fringes of the hill country frontier, you cant beat this location. Great price and amazing office and maintenance staff! Super pet friendly environment. Already lots of trees and shade but i also hear about upcoming plans and eventual upgrades for the landscape and community. Once finished the property is sure to one of the most coveted properties in the entire Wells Branch area.

Review 33 (2023-01-13 - Rating: 5)
This property has exceeded my expectations. Its on the older side yet conveniently located near a good nail salon and other restaurants. I love the trails that surround the complex and the Maintenance Representative (Cody) is Proficient, Professional and Quick. The City Garbage here comes almost everyday and there is about 8 dumpsters.

Review 34 (2017-08-10 - Rating: 5)
I had phenomenal experiences living here and I very highly recommend this apartment to everyone. The apartments look great both inside and outside, they are clean, neat, and the property is well kept up. I only needed assistance a couple times and each of those times, the maintanence crew was available to immediately and efficiently help. I always felt safe and secure, and the grounds are right on a nice trail that extends around the area. Its quiet day and night, which is great for those who work early hours or have kids that need to be up early for school. I also just love that its pet friendly, and is kept up so well that you wouldnt even know it! The leasing office personnel was so wonderful, I cannot say enough nice things about them! They are incredibly friendly, personable, and will go out of their way to help you or assist with any questions or concerns you may have. This is the best apartment experience I could have ever hoped to have and if I move back to Austin, I know this apartment is the only place Ill be living!

Review 35 (2021-11-05 - Rating: 5)
The Preserve has been a blessing. The staff amazing though most of the time my hubby deals with them. When I get do get in the office theyre hospitable, and genuine. No change from when we moved in until now. The kids love all the events. Especially the shaved Ice. I got to talk to the party planners and love the idea of a bridge between the management and residents. KUDOS You all!

Review 36 (2024-09-20 - Rating: 5)
Met Jacqueline and she was so helpful with answering all my questions and informing me about the property.

Review 37 (2024-04-29 - Rating: 5)
I lived here for two years. Jenny was the coolest out of everyone. Misraihm she cool too. This place has been great.

Review 38 (2023-02-28 - Rating: 5)
I cant even express how happy I am with my move in. The apartment was clean and any issues were fixed within a day. The apartment complex (at least where I am) is quiet and Ive ran into no issues.Jasmine & Anthony really helped my transition and I couldnt be more thankful!

Review 39 (2022-09-01 - Rating: 4)
As far as apartments go, weve enjoyed our stay at the Preserve. We were fortunate enough to get a unit with windows facing the Frolf Course, and taking the dogs out on walks along the gravel path is a great time. Rabbits and frogs seem to enjoy the river area :) Management is reasonable. Maintenance will come into your unit, regardless of if youve requested they need you home to do so. Spectrum is not very reliable at this location, with late night outages making nightshift WFH difficult. The gym is rarely cleaned, and the wet wipes are always empty. The laundry was recently upgraded to payment via mobile and that has been wonderful. All in all, I would recommend to a friend.

Review 40 (2017-09-09 - Rating: 5)
I just moved in here a little over a month ago. I have to say I love this place. Great amount of space for the price. I would like to commend the office staff especially Kimberly. She was the one that showed me my unit and sold me on the place. She has always quickly resolved any issue I have had and always seems happy and eager to answer any questions I throw at her. That means a lot to me and was a huge selling feature for me. If it wasnt for her Im not sure where I would be. I would recommend these apartments to anyone! Thank you.

Review 41 (2021-05-28 - Rating: 5)
I love this place !is close to HEB Walmart and Schools I LOVE the office stuff they had work with me since day one! so friendly, patience and professional. I LOVE THEM ALL Maintanance guys are so helpful they fix everything! Casey is so sweet friendly and helpful !! I Love the community activities they have so creative! I LOVE the trail next to it. trash under control , nice place to live nice view outside surrounded of trees, love the green all around it! Amenities I LOVE the grill spot by the pool if you like cook outs once in a while like myself you wont miss out! I highly recommend it we love it here Thank you all you are awesome .

Review 42 (2021-06-16 - Rating: 5)
First off, the staff is so friendly and accommodating. Casey made sure I received an important package delivered to the office, she waited until I arrived to pick it up! The grounds are beautiful, the location is awesome andI love the amenities they offer! Home feels good at Preserve at Wells Branch! Check them out!

Review 43 (2016-11-01 - Rating: 5)
Ive lived her for 3yrs, and while everyone loved Cecil (the leasing manager), change is inevitable. Yes, weve all had some issues, but we need to move forward. I truly believe the present manager is the best weve had. She is honestly trying to make everyone happy (God Bless Her), and things are really getting done. Apartments are absolutely beautiful and the rates are better than compatible (especially it being on Wells Branch. I 💟 coming home.

Review 44 (2023-07-08 - Rating: 5)
Ive had the pleasure of working with the ladies at Preserve at Wells Branch several times. Always ready to help with a smile on their face! Very knowledgeable and friendly staff. Perfect location for a GREAT community!

Review 45 (2023-09-22 - Rating: 5)
This is my third apartment that I have lived in. I feel safe here, and the staff is exceptional. I love that we have access to a walking trail too. Great place to live! Highly recommend!

Review 46 (2018-02-01 - Rating: 5)
Finding a place on a short notice is always horrible, but Kimberly was amazing and helped me any way she could to get me into a great apartment. She was amazing and is truly appreciated. She was also super easy to work with and the apartment is just what I need and for a great price !

Review 47 (2018-01-30 - Rating: 5)
Recently moved in after living in a complex that was AWFUL! These are such an amazing change and even CHEAPER than my last place! I cant begin to describe the atmosphere change and how much more comfortable I am here. Not to mention that Kimberly in the front office is the most amazing leasing agent I have ever had the pleasure to work with. Not only did she help me, but she also helped my friend find the perfect apartments for us after WEEKS of searching. She is the absolute best!!!

Review 48 (2021-04-23 - Rating: 5)
Ive lived here for almost 4 years and never had an issue that wasnt addressed right away. When Valerie and the new management took over, it seemed to only get better. They added a dog park, replaced the fencing and not only that but they are ALWAYS doing some activity for the residents. If it isnt free food, its something! Maintenance fixes things right away, from 1 day to the next and never gives you the runaround. Great staff and very friendly! .

Review 49 (2013-11-12 - Rating: 5)
I have lived here for a good while and love this place. They dont have breed restrictions or size restrictions so if your a dog lover this place is amazing. Also, NO DOG RENT!!!!!!!!!! This place is well kept, the office staff rock, and I never have any problems ever. I feel so safe here I have left the top down on my car with the doors unlocked over night and my phone and articles were not stolen. THE RENT IS CHEAP!!!!!!!! The places are spacious, clean, and well kept. 5 STARS!!!! The reviews dont lie this place is amazing and I will be renewing my lease indefinitely.

Review 50 (2020-01-27 - Rating: 5)
We really enjoy living here! I love living right on a green belt and being around so many trees. Our apartment is very open, clean, and spacious. The management is super kind and on top of everything. We’ve had a great experience so far.

Review 51 (2017-10-14 - Rating: 4)
Ive been a resident of The Preserve for 6 months and have had a good experience so far. The office staff, especially Kimberly, is both friendly and attentive. Im amazed that she can remember my apartment number whenever I come in to ask a question, pay rent or pick up a package. Im very pleased with my treatment by the office staff.

Review 52 (2018-05-29 - Rating: 5)
I am very pleased with everything The Preserve on WB. has to offer. There’s a fitness center that’s always tidy. The pool is perfect for cooling off. But most importantly, the front office team has been no less than stellar any and every time I’ve needed some assistance. Especially Ms Kimberly! Her wonderfully kind-hearted demeanor has made every interaction to date a home run. Keep up the great work y’all!

Review 53 (2018-04-02 - Rating: 5)
I have been a long time resident of the Preserve Wells Branch and i wanted to comment on a customer service maintenance issue that went above and beyond what was requires. It was winter and i had an unexpected water heater heating coil go out at business closing. Instead of maintenance waiting a day or two to get the new part and fix the heater, maintenance stayed until 10pm that very evening to fix the heater and even went to Home Depot to get a new heating coil just before they closed. Again Thank you very much. I was very impressed you did that. RC. 04/02/2018.

Review 54 (2024-11-04 - Rating: 5)
Matthew Lee was a great help and was able to get my situation figured out fast ! Thanks so much

Review 55 (2014-06-29 - Rating: 5)
I lived in this apartment complex for four years. I moved away because I thought I needed a bigger closet. I have regretted my decision because I honestly think that no apartment complex can compete at this price range. I am downsizing fast and moving back soon. This place is the best. The staff from management, leasing agents and finally to maintenance are the most courteous and friendly people. They may have be part of huge apartment management firm like the place where I am currently living; however,I felt this apartment complex and everyone working there truly cared about their tenants and keeping long term residents.

Review 56 (2019-07-01 - Rating: 5)
Lisa was so so helpful we came in one time and she helped us get an apartment immediately. These apartments are so beautiful. The management is so wonderful here. They love musicians and dogs. The apartments are affordable, and have tons of space.-Logan Kennedy

Review 57 (2018-10-30 - Rating: 5)
The new staff at the Preserve is the most professional and friendly group of people Ive ever met . The preserve got it right this time. The maintenance crew is very sharp and fix problems immediately and Holly is amazing, patient, and she makes sure to follow up with all your concerns, very beautiful also .Thanks

Review 58 (2016-11-22 - Rating: 5)
I have been living here for little over a year. Moving into this property was rough at first. Since I been here since last year August I believe there have been about 3 different property managers. And I must say the one that is here now (Mrs. T) she is AMAZING!!!! It finally feels good to have a property manager who actually cares for their people and goes the extra mile. No to mention the location is great!!!

Review 59 (2021-05-04 - Rating: 4)
The lighting is TERRIBLE! Out in front of bldg. # 8 there is quite a bit of drug trafficking late at night and if that area were well lighted, it would send the dealers somewhere else! Also, lighting everywhere needs to be improved. I believe the owners are just too cheap to install it. We need the ultra high powered white LED lights and we need them NOW! Management quality here is good and maintenance is OK. Overall, for the money, its a decent place to live. Homogenous racial blend but its quiet most of the time. They cant seem to keep the front gate working, however; cant figure that one out.

Review 60 (2023-01-14 - Rating: 5)
I had some issues with the light bulbs in my kitchen and living room, but Cody from the mantinence department came by and fixed everything within 20 minutes of me putting in my service request with the front office. Great response time, great customer service.

Review 61 (2024-05-30 - Rating: 5)
My sister referred me. Jenny made the application process quick and easy. I love the huge patio.

Review 62 (2024-10-28 - Rating: 5)
Matthew Lee is amazing. A very kind being and tremendously helpful.

Review 63 (2019-02-09 - Rating: 5)
I moved in here recently and cant say how thankful I am to Dana for making the process super easy. Every interaction I have had with the office has been friendly and convenient. At move in the place was spotless, and its in am awesome location of Austin. Thanks again!

Review 64 (2017-04-17 - Rating: 5)
When my wife and I signed our lease for this complex it was called the Hampton Apartments. When I called a couple weeks before moving in (we moved in September 2016), it had just been bought out by a new property owner and renamed the Preserve Wells Branch. So please understand that many reviews on here are referring to the old owners/managers and some of what Im going to share is the disaster that was the previous owners/managers and the miracle working Ascension, and in particular the manager, Teresa, have been doing since taking over this property.So: Old owners- when we arrived for moving day the property was still being managed by the older management team. Upon receiving my keys I was informed that were still doing the renovations on my apartment. What that meant was that I had no drawers anywhere in my apartment, half my cabinets werent covered, of the half that were, half were the wrong size, we had cracked glass in our west facing bedroom windows, none of the outlets in the kitchen or dining area worked, the frame of our sliding glass mirror closet was falling out of the ceiling, chunks of paint were missing from our bathroom ceiling, ply wood was nailed to my bathroom mirror, the linoleum in our tub was chipping, and the A/C was set to 63 but was blowing about 81.So, had this continued to be the case, this review would be totally different and we would have gotten the **** out of Dodge.So, that weekend, the only thing that had been fixed was the A/C (apparently it was just low of fluid). Oh! And when maintenance finally brought in drawers, they were dirty, had sawdust all over their interiors, painted like a toddler had done it and were the wrong size (too small so he put them in anyway.).Ok, enter Teresa!She arrived back from a training seminar that week and when she found out Id been coming to the office everyday, sometimes more than once, she personally came up to my apartment and took photos and notes of everything that was wrong/unfinished. Put in work orders and then oversaw the repairs/renovations. She is a no nonsense manager and when people on her maintenance crew couldnt get things done, she found people who could. There has been a radical change in atmosphere and appearance since Teresa took over. Shes cleaning this place up, so to speak, with pressure washing the sidewalks (because they NEEDED it), to revamping the valet trash standards, new landscaping. The maintenance crew she has on staff now are awesome, prompt, follow through and get it done right!There have been issues with our bills because of poor record keeping by the previous owners but every time weve seen something and addressed, Teresa has not held us responsible for the issue and lately things have been a lot smoother. Let me emphasize that because our last apartment made everything our problem: when something that is not our fault happens, Teresa works directly with us to resolve it and doesnt make it our problem to deal with.All that to say, you might be deterred by the rating you see but remember that the average is based on a lot of ratings from before Ascension and Teresa took over so make sure you read them carefully and pay attention to when they were written.In summary:Pros:-The new management is great and super helpful-If you come to them with your problem willing to work together, they will get it done-The new maintenance knows their stuff and does a good job-Great location for access to Round Rock, Pflugerville, or Austin-Greenbelt trail goes right along complex (complete with disc golf course)-Lots of floor plans depending on what you need/want-Fairly quiet community aside from the occasional driver with loud musicCons:-Still in somewhat of the transition phase so they seem to be continuing to sort out some issues from previous owners-They are in the middle of renovations and turning this into a Luxury Complex - may not seem that theyre at luxury quality but living here I can see the changes happening

Review 65 (2024-09-19 - Rating: 5)
Jackie is so helpful and friendly! Loved working with her!

Review 66 (2017-08-07 - Rating: 5)
We have lived here for 4 years and while the new owners were off to a pretty rocky start, there were new managers every 3 months and just about every one of them was rude, unhelpful and/or unkind. Not the manager now though, they came through in beautiful fashion with Theresa and her office staff! We are renewing our lease because of this team of staff we have now. You can definitely see the changes they are making. Theresa is very helpful and soft spoken, yet gets things done in a timely manner and her staff are no different. We are moving apartments and the change happened flawlessly. We could not be more happy with how easy it has been working with this team. I have never had such an easy transition and that is due to the 5 star office staff.

Review 67 (2017-08-09 - Rating: 5)
I have lived here for almost 1 year. The management is personable and quick to respond either by phone or email, to any maintenance issues Ive had. My apartment is cozy and I hardly ever hear any outside noise. Ive been very happy here and would definitely recommend it.

Review 68 (2020-02-10 - Rating: 5)
I just renewed my lease with these folks and it is still my favorite apartments Ive lived in. A big thanks to Valerie and the way she leads her team here who are always friendly and helpful. The extra resident get togethers last year have been fun too.

Review 69 (2016-11-09 - Rating: 5)
Current manager and staff are great. Theyve has to pick up quite a mess, and Im more than glad Ive decided to renew. You guys keep doing a fabulous job. Rates are extremely good, nice area, very pretty renovations.

Review 70 (2017-09-06 - Rating: 4)
My wife and I have been looking for an apt to move for a while now. As soon as we were greeted and shown around we knew this is the place for us as we are starting our own family. Stuff was VERY polite and good sense of humor. Complex seem clean and calm not to mention the location. As soon as we left we starting filling out the application and tossed the rest. Very hopeful and exited to hear back from them.

Review 71 (2021-06-09 - Rating: 5)
Loved living at preserve at wells branch! It was the perfect place for me to live fresh out of college! So sad my job is transferring me, i would live here forever if i could! The staff really makes the difference here!

Review 72 (2016-12-13 - Rating: 5)
Im glad to see Julian is gone! The team here is way better now, he never did anything for the complex. His famous words are Ill be back and never would come back to help. His work was so terrible and he was very rude. So Im glad that he no longer works here and that the new office is finally getting everything under control. Although Julian is unprofessional and uneducated about leasing.

Review 73 (2020-02-23 - Rating: 5)
Thanks for the super fast response on maintenance today! These folks are always on top of requests, and where else can you get a fireplace, washer dryer hookups, big porch, this location in Ausin, and access to the hike and bike trail for a reasonable price. This place is pretty awesome.

Review 74 (2024-09-19 - Rating: 5)
Great location for the price. Mathew was very knowledgeable and great sales guy

Review 75 (2023-08-22 - Rating: 5)
Phillip brown been amazing and was able to take care of my mother last minute and it is where she wants and seems very happy! Keep doing the great job man!

Review 76 (2023-09-22 - Rating: 5)
Love These Apartments, The Grounds Are Always Kept Clean. Cody The Maintenance Man Is Amazing & The Office Staff Is Great.

Review 77 (2019-10-28 - Rating: 5)
The new manager Valerie is very helpful and kind.After months of no response from previous managers, Valerie was able to get my issue solved very quickly. I truly appreciate her help, and know she is a great asset to the community.

Review 78 (2023-09-30 - Rating: 5)
The apartment here of Preserve at Wells Branch is relatively not a bad place to live. The neighborhood are friendly & it is near the gas station

Review 79 (2018-12-28 - Rating: 5)
Front desk staff is extremely helpful and friendly, maintenance very quick and respectful, and friendly residents. They also built/repaired gate along the disk golf course which increases safety. Love this place!

Review 80 (2023-09-22 - Rating: 5)
I just moved into a 1-1 and I LOVE IT . Thanks To Ms.Yeny I was able to successfully move it she was so much help! I’m very thankful for her!!

Review 81 (2024-05-06 - Rating: 5)
Yenny and Jenny are the two best human beings currently alive on this planet we call earth.

Review 82 (2017-03-20 - Rating: 5)
Love it here!!! every one is so nice in the offense, they go out of there way to make sure you have every thing you need and then some. my apartment is vary nice and I feel like Im home. Big thanks !!!!

Review 83 (2016-05-16 - Rating: 5)
Just recently leased an new apartment here. Cant say anything but good things about the staff. They were very friendly and thoughtful. The apartment is really nice.

Review 84 (2021-02-20 - Rating: 5)
Awesome place to call home. Our apartment never lost power or water in this Texas winter storm. The staff is amazing and always willing to lend a helping hand

Review 85 (2021-06-16 - Rating: 5)
Preserve at Wells Branch is a great place to live any questions or concerns can be addressed with their professional staff thank you.Go to my YouTube channel Marcelo-Pastor Perry and have a great laugh

Review 86 (2020-08-02 - Rating: 5)
I absolutely love ❤❤❤my apartment the leasing staff is so nice always i absolutely recommend if your looking for a new place check them out they have great snacks Too❤

Review 87 (2017-10-06 - Rating: 5)
I have lived in these apartments for 13 months and it has been super awesome. Office staff have always looked into any concerns that I have had at a timely manner.

Review 88 (2023-09-27 - Rating: 5)
Philip is great! Thank you for giving us a tour around, esp. love the patios~

Review 89 (2021-06-16 - Rating: 5)
Love this property! It is well kept and the staff is so sweet, especially Miss Casey! Friendly, helpful and residents are always #1!

Review 90 (2021-06-16 - Rating: 5)
Great community and great staff! Leased the apartment because of the ideal location and spacious one bedroom- but renewed my lease because the staff is TOP KNOTCH!

Review 91 (2024-05-09 - Rating: 5)
Jenny was great with showing me around! Super friendly and knowledgeable!

Review 92 (2024-03-22 - Rating: 5)
JENNY WAS EXCELLENT. KNOWLEDGEABLE FAST VERY HELPFUL. CURTEOUS . TIMOTHY IS VERY HELPFUL EVERYTIME I SAW HIM. THE WHOLE IS WONDERFUL.

Review 93 (2023-10-14 - Rating: 5)
AJ is a wonderful reflection of the quality of the AMP company. Thanks for your hospitality AJ!

Review 94 (2021-05-11 - Rating: 5)
They help out when time is needed its a good place too live I love it there been I live here for two 2year and never had a problem with nothing they have a good manager that will help out as long you dont try too get over I mean that from the heart

Review 95 (2024-03-30 - Rating: 5)
Good job Jenny. Thanks for taking your time and becoming apart of out family.

Review 96 (2023-09-22 - Rating: 5)
Loved living here during my time at the apartment complex. Great employees very helpful

Review 97 (2021-02-25 - Rating: 5)
Absolutely LOVE it here! The leasing agents are always so helpful and nice. Definitely recommend!!

Review 98 (2023-05-24 - Rating: 5)
Jasmine and the team made moving in super easy. Loving my new place!

Review 99 (2017-12-06 - Rating: 5)
Great location, beautiful grounds. Wonderful office staff (Kim is fantastic!) Maintenance staff is always on point.

Review 100 (2020-09-15 - Rating: 5)
Nice property and well kept,the staff here is great and ground are kept up good.i love it here and i,m still close to down town.and the customer service is great.

Review 101 (2018-12-04 - Rating: 5)
The staff here is very quick! They were kind and took the time needed to explain everything. I love the staff here and the complex very great!

Review 102 (2023-04-12 - Rating: 4)
Nice for the price.Maybe now one of the best deals around.Best of all the manager stays out of your business!

Review 103 (2023-09-22 - Rating: 5)
Clean property, close to lots of stores/restaurants, quiet and calm apartment complex.

Review 104 (2022-04-21 - Rating: 5)
Valerie and her management team is the best they really care about the tenants

Review 105 (2023-07-11 - Rating: 5)
Yeny is an amazing property manager and I had a great experience

Review 106 (2023-10-25 - Rating: 5)
, I live there, the best place I could rent, Im happy, thank you

Review 107 (2024-05-15 - Rating: 5)
Wonderful beautiful place filled with light and love

Review 108 (2024-04-29 - Rating: 5)
Jenny and Misraihm was very helpful and kind

Review 109 (2023-07-11 - Rating: 5)
Yeny is an amazing property manager and I had a great experience

Review 110 (2019-02-26 - Rating: 5)
New management turning things around. Very welcoming chill place to live.

Review 111 (2023-10-26 - Rating: 5)
Anthony is awesome! Cody and luis are awesome.

Review 112 (2019-06-20 - Rating: 5)
Really great and quite place.Maintenance team is the best..

Review 113 (2024-04-13 - Rating: 5)
Jenny was great help.

Review 114 (2017-01-13 - Rating: 4)
Nice complex. We are happy with the price and the management.

Review 115 (2023-10-03 - Rating: 5)
Phillip brown was amazing

Review 116 (2017-04-21 - Rating: 5)
Nice and laid back apartment

Review 117 (2017-01-17 - Rating: 4)
Nice and homey

Review 118 (2025-03-04 - Rating: 5)
My roommate and I have been living at this complex for the past week. Jacqueline was beyond helpful in getting our move-in set up. Our application was processed quickly and within a week we were moving in. The staff is above and beyond. They really walk you through every step.The buildings are older yes, but the cost and space you get is pretty remarkable. The balconies are HUGE. The complex is quiet, calm and well maintained. We havent had any issues with noise or thin walls.Maintenance has responded to any requests quickly and they are so friendly. We had a few setbacks with the move in but the staff went out of their way ( even coming in on days off) to remedy those issues. The property manager is exceptional at handling matters regarding tenants. The customer service was top notch! Thank you!If you’re looking to save money, live comfortably, and be close to surrounding areas, this place is for you! I highly recommend this location for your next home!