Olympus at Waterside Estates

Photo of Olympus at Waterside Estates

Located in Houston, Texas

Address: 9900 Mason Rd, Richmond, TX 77406, United States

Phone: +1 831-856-5240

Rating: 4.5

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-28 - Rating: 4)

    The staff is nice, very helpful, and very responsive to whatever situation may arise. I would like to give a special thank you to Aora on her first week working here, she was very helpful & polite.

  • Review 2 (2024-09-10 - Rating: 5)

    Great place to live. Regina is an amazing manager. Well maintained apartments and the staff here keep up with all the maintenance and keep it a nice and clean place to live in. So if you are looking to move? Olympus at waterside estates is a great place to move into. Highly recommended

  • Review 3 (2025-01-27 - Rating: 5)

    This place is amazing. Andrew, the manager in this apartment, he is so nice, he help me with everything I asked him. I really love this apartment!!!!

  • Review 4 (2024-10-08 - Rating: 5)

    Regina is always great and smiling. I referred a friend because my family and I are happy here. The other staff is great.

  • Review 5 (2025-02-11 - Rating: 5)

    I went to check the property and I meet mrs Nora, she is very friendly and knowledgeable I strongly go see her for someone understand your needs.Highly recommendedAppreciated her services

  • Review 6 (2024-07-19 - Rating: 5)

    I’ve lived here for a year or so. The staff is super awesome and our apartments are well maintained. The last place I lived the gates were busted all the time, but here, they keep up with everything. And if you love dogs this is the place to make puppy friends. My neighbors are great and I’ve made so good friends here. It’s less congested than highway 6 over here so getting around is easier than Sugarland. I would absolutely recommend living here to anyone wanting to move to the Richmond area.

  • Review 7 (2024-11-06 - Rating: 5)

    I enjoyed touring with Regina. She was upbeat and knowledgeable. I am not looking until Spring, but I have made my decision.

  • Review 8 (2024-06-26 - Rating: 5)

    If youre looking to move somewhere where the staff really cares about you-- this is the place. Regina made sure to help make my application process so easy and streamlined and was really great about communicating with me the whole time-- She was so patient with me, even when I was forgetful and just needed to be reminded or have reclarification on something and had to keep calling her back. She was transparent as well, which is honestly what I care about the most when it comes to things like this. 10/10!

  • Review 9 (2024-06-19 - Rating: 5)

    Such a great experience at this location. They have always made sure I was taken care of whenever I had an issue of some sort and love the events they have. Its always great to be able to meet your neighbors. The leasing agent, Andrew Esparza, has always been very helpful and is always showing a great attitude. Highly recommend this location.

  • Review 10 (2024-03-18 - Rating: 5)

    A truly amazing place to stay! Regina has been an exceptional property manager. Her attention to detail, prompt responses, and genuine care for tenants make her truly stand out. I highly recommend her services to anyone in need of reliable property management.

  • Review 11 (2025-02-11 - Rating: 5)

    I visit the property, I meet this kind person that answer all my questions with professionalism, I want to thanks Mrs Nora for your time and knowledge.Have a blessed day.

  • Review 12 (2024-10-16 - Rating: 5)

    Loved working with Regina to get an apartment here. She was very patient. I would recommend.

  • Review 13 (2024-07-16 - Rating: 5)

    Ive lived here for little over half a year now and have had a pleasant time. No issues and the staff, maintenance team and residents have been very nice. Andrew has been very helpful and always checking in with me anytime he sees me. Thank you!

  • Review 14 (2024-04-17 - Rating: 5)

    We had the pleasure of working with Andrew Esparza as our leasing agent, and I cannot recommend him highly enough. From the beginning, Andrew was not only professional and knowledgeable, but also incredibly responsive and accommodating, ensuring our leasing process was smooth and stress-free.What truly sets Andrew apart is his willingness to go above and beyond the usual responsibilities. A perfect example of this was when he stayed after closing hours to assist me with the registration of my vehicle, ensuring I received my parking permit without any hassle. This kind of dedication and personal commitment is rare and speaks volumes about his character and his commitment to his clients.If you are looking for an agent who will not only help you find a great place but also make the entire process a pleasant experience, Andrew Esparza is your go-to person. He isn’t just a great agent; he’s a great person to have on your side.

  • Review 15 (2023-09-13 - Rating: 5)

    As a Business Professional who prides myself on giving and receiving Exceptional Customer Service, I was completely floored when my expectations of my visit to Olympus at Waterside Estates was nothing short of amazing. From the clean fresh smell of a new day in the front office, to the fully stocked refrigerator in the Model Home, the attention to detail that this group provides is phenomenal. I was greeted by a lovely smile, and a handshake, which was followed by Welcome Home. I was very specific when explaining what I wanted, and even more specific about the time frame of my request. As I sat down and met with the office staff, I was shown different floor plans accompanied by different price points, and given a little history of the location and its sister properties. The friendly, articulate, humble yet knowledgeable demeanor Regina was absolutely refreshing. I could go on and on about my visit, but the bottom line is that this property has everything I need from location, to the size of the unit. The Price is realistic, and the Staff made it easy for me to make a final decision to call Olympus, my home.

  • Review 16 (2024-10-14 - Rating: 5)

    Andrew, Imari, and Regina are always helpful when I have a question. Great place to live, highly recommend.

  • Review 17 (2023-09-13 - Rating: 5)

    Me and my girlfriend came in to do a tour with Regina and she was welcoming, full of energy and helpful. She was patience and answered all our questions. We even called a few days later with more questions and she politely answered them! Def hoping to move to this property within the next two months when our lease ends are our current apartment! Beautiful property!

  • Review 18 (2024-01-29 - Rating: 5)

    Working with Olympus has been an incredible experience. The facilities are top-notch, featuring modern amenities such as a spacious gym, a beautiful pool area, and well-maintained communal spaces. The apartment itself is stunning, with high-quality finishes and ample natural light. The management team is incredibly responsive and friendly, always going above and beyond to ensure resident satisfaction. The location is ideal, with easy access to local shops, restaurants, and public transportation.

  • Review 19 (2023-09-08 - Rating: 5)

    The customer service here is phenomenal! Very detailed and seem like they care! We walked the property to view a model and even the maintenance men were so nice! They waved hi and were very welcoming! It’s not so usual to see maintenance workers interact with tenants like that but it made me feel welcomed and safe! The property itself is very well maintained and the whole staff is nice! Would highly recommend!

  • Review 20 (2023-11-29 - Rating: 5)

    I move in August and no complaints at all. Andrew, Imari, and Regina was very, very, helpful. I felt at home day on the move in and through out my stay. Theyre always been helpful, and will assist you in any circumstances. I would recommend anybody to move here, or just stop by and take a look at some awesome apartments. Im very grateful for them, and staff at Olyumpus at Waterside Estate.Im Truly Blessed 🙏🏿🙏🏿

  • Review 21 (2023-11-15 - Rating: 5)

    I moved into my current residence in October of this year. The management team has been consistently friendly and kind. Specifically, Andrew and Imari have been helpful and welcoming to every resident. I have received prompt assistance from them whenever I have faced any issue. The property is well-maintained and clean, which has added to my satisfaction with living here. Overall, I am happy with my decision to reside in this community.

  • Review 22 (2023-09-13 - Rating: 5)

    I was so pleased with this property! It is in a great location. May not sound like a big deal but having a property with a 24 hour fitness center is win! My current apartment closes at 9pm every day! When I toured Regina showed my a 1 bedroom floor plan along with how the garages look! Regina even remember the details about my move to Texas and showed me how storage space can help! The rooms are larger here then what I’m use to! I appreciate how patient she was with helping me!

  • Review 23 (2023-07-11 - Rating: 5)

    Just want to say that this property has given me the most amazing move-in experience I have ever had. Since the day I moved in (2 months ago) the customer service has been on point. I submitted a work order and one of the maintenance personnel came to my apartment within 2 hours to repair. Both maintenance and office team are very well customer service oriented. Since the property manager Regina started, she has really made it all about customer-centric experience.

  • Review 24 (2024-09-25 - Rating: 5)

    Imari was such a pleasure to work with! She answered every question diligently and was very thorough.

  • Review 25 (2023-07-13 - Rating: 5)

    I recently visited this property, and I was greeted by Andrew and then Imari. They were both so friendly and professional. Then the manager, Regina, came out and she was so kind and welcoming! The property is well-maintained and so clean. The Maintenance crew does a very good job! I would highly recommend!

  • Review 26 (2023-12-01 - Rating: 5)

    I have been at Olympus at Waterside Estates for 5 years. I have to say that the manager, Regina is a huge improvement thus far. She goes out of her way to respond to residents needs and handles matters promptly and sufficiently. It has been a pleasure to see how much improvement has been made on the complex upon her arrival.

  • Review 27 (2023-11-27 - Rating: 5)

    I have been a resident here for several years and I can truthfully say the current staff at Olympus are all phenomenal, especially the manager Regina! Regina has been extremely helpful since she arrived with all of my requests. Thank you guys for all of your hard work, yall continue to make my stay here very enjoyable!

  • Review 28 (2024-06-20 - Rating: 5)

    Andrew is the best agent I have ever encountered with. The overall experience was amazing and that is what sold me. Feels like home from the moment you get there. Very clean apartments.

  • Review 29 (2023-11-27 - Rating: 5)

    I absolutely love these apartments. The staff is amazing. Regina was very helpful & friendly. I will definitely be recommending others to come check this property out. Thanks again Regina for your 5 star service!

  • Review 30 (2024-08-07 - Rating: 5)

    Visited the property couple of times whenever I was looking for apt in the area and Regina truly helped me step by step with the process and took her time. I do really appreciate that. Def a 5 star.

  • Review 31 (2023-11-28 - Rating: 5)

    Very enjoyable living experience. Great location with easy access to everything in the area and everything thats coming to the area. Maintenance team is always on point when it comes to resolving an issue and always keeping the facility clean.Gonzalo Rivera is an outstanding team member that always meets the expectations with speedy problem fixing skills .

  • Review 32 (2023-09-13 - Rating: 5)

    Olympus has been a great living community for my daughter who recently became disabled! They are kind and helpful! The grounds are so neat and beautifully kept! The other families are so friendly! I highly recommend this community! Regina, Andrew, and Imari are the best!!! 🙌

  • Review 33 (2023-09-13 - Rating: 5)

    One of the best complexes out there, in my opinion. The amenities are great, the pool hours are laxed. The office staff is very friendly and understanding. The maintenance technicians, especially this one man Paul, is very knowledgeable, hard working and they always come to your door step when needed and in a timely manner. Theres not enough stars to rate my experience staying here.

  • Review 34 (2024-04-16 - Rating: 5)

    Andrew has been so helpful since I applied for Olympus. The office crew are so friendly and very helpful. And the maintenance are always so quick to fix things. Great service !

  • Review 35 (2024-02-15 - Rating: 5)

    Been to this property several times and I must say that have a very professional staff. Everyone there that I have had the contact with has been nice. The property is always well kept and you never see trash anywhere, plus the securygates actually work. If you are looking for a place to rent an apartment, I would definitely say check them out and see what they have to offer.

  • Review 36 (2023-09-17 - Rating: 5)

    I worked with Andrew throughout the whole process and he’s made is very easy and stress free. Wonderful communication skills. Everyone from the office to the maintenance crew is so kind & extremely helpful. Any questions or concerns you may have are always addressed in a timely manner. I appreciate everyone here at Olympus at Waterside.

  • Review 37 (2023-11-06 - Rating: 5)

    My husband & I have been here since May of 2017 & have seen a lot of changes. Some good & some not so good. Regina & her staff are absolutely AMAZING & very PROFESSIONAL!!! Property is looking so good & love calling Olympus home. Keep up the good work!!!

  • Review 38 (2023-11-27 - Rating: 5)

    I definitely would recommend Olympus at Waterside Estates to anyone looking for their new home. The property is beautiful and the process for finding my new home was made easy, reassuring and beneficial thanks to the property manager, Regina! Her customer service was exceptional and her eagerness and willingness to make sure that I made Olympus my new home was so impressive.

  • Review 39 (2023-10-10 - Rating: 5)

    Really enjoy being here. The property is quiet and enjoy the staff. Regina has been fantastic with helping me with anything that coming up and Jr the maintenance guy is always nice and quick on getting anything fixed (broken things are rare).

  • Review 40 (2023-12-04 - Rating: 5)

    I came to work in Houston Tx. I came from California. I had rented an apt online and when I got here the apartment was not ready and it was going to be ready in a week. I looked for more options and arrived at Olympus at Waterside Estate and the manager Regina helped me, although it was the weekend, she was able to contact the contractors and they had the apt ready in one day. Thank you very much and excellent service from the administration.

  • Review 41 (2024-08-02 - Rating: 5)

    I’ve been a resident for over a year. I enjoy coming to bingo with prizes. Andrew, Imari, and Regina works great together and with the residents.

  • Review 42 (2023-07-10 - Rating: 5)

    Really nice apartment complex that is close to my future new job but even better customer service! Regina Harris took the time to deep dive into all the details. I didn’t feel rushed and she thoroughly answered every one of my questions. I am from out of state and this experience is what made this place be my 1st option. Excited to join this community in the next few months.

  • Review 43 (2024-06-28 - Rating: 5)

    I have lived here for about 3 years and i have to say i do love the people and the staff, I know Andrew at the front desk is awesome and will always help with any issue you need. My family and i love it here, 10 out of 10 would recommend.

  • Review 44 (2024-04-08 - Rating: 5)

    Toured the property and I was welcomed by a young lady named Regina. She told me everything I needed to know the apartments. They didnt have anything available for me in June, but will continue to check.

  • Review 45 (2024-03-08 - Rating: 5)

    Regina Harris was amazing, the level of professionalism and excitement that she gives was one of a kind. I would definitely recommend anyone who’s in search of a new place, you have the perfect manager in charge and the rest of the team is the best!

  • Review 46 (2023-11-28 - Rating: 5)

    The Apartment is in a good and accessible location. Is a very calm environment. Ms. Regina (Manager) is very attentive & respectful. So far, there is no experience of Breaking in or stealing in the apartment.

  • Review 47 (2025-01-15 - Rating: 5)

    Thank you Andrew for assisting me. You answered all my questions and concerns.I highly recommend this place!

  • Review 48 (2023-11-28 - Rating: 5)

    I must say Regina is very helpful and Attentive!! She provided all the information I needed. I am definitely considering becoming a tenant here at Olympus at waterside estate!Thank you again Regina , keep up the great work ❤️

  • Review 49 (2023-07-07 - Rating: 5)

    My experience at Olympus at Waterside estates was nothing short of Amazing!! Spoke to Regina which was able to answer all the questions I had regarding the apartments and surrounding areas. I absolutely love the layout of the apartment, amenities and office staff. I will definitely be making this property my future home!

  • Review 50 (2024-08-08 - Rating: 5)

    Regina is very passionate about the property. Best manager this place has had since Ive been here!

  • Review 51 (2024-08-06 - Rating: 5)

    Thank you Andrew for explaining the application process, such great customer service. Very nice property as well. Very clean and welcoming.

  • Review 52 (2023-10-26 - Rating: 5)

    The level of customer service here was amazing! From the touring to the moving in process, it was a very smooth transition. Andrew, Imari and Regina made me feel right at home! The whole staff here is amazing!

  • Review 53 (2023-11-29 - Rating: 5)

    I am considering moving to Richmond and I am very happy I met Regina. She is passionate about the property and I know she will take care of me and my family. I highly recommend.

  • Review 54 (2023-09-14 - Rating: 5)

    My experience at Olympus was outstanding! I am very pleased with the customer service that this property provides. I was helped by Andrew, he was very patient, knowledgeable and guided me through the whole process. I highly recommend anyone looking to move into this property to be helped by Andrew.

  • Review 55 (2021-09-21 - Rating: 5)

    I moved in here a few days ago with my husband, the front desk staff Jeanette and Fred are extremely kind people. I am very impressed with our beautiful apartment the appliances are very nice, it’s a very quiet complex, very secure and the neighborhood is friendly I feel very safe living here. Had a few maintenance issues that were handled very urgently and even the maintenance man was very kind. I have also never seen any evidence of German roaches ( which are the most seen in apartments) Overall I think that it will be a good year living here and don’t regret the decision!

  • Review 56 (2023-09-13 - Rating: 5)

    Andrew Esparza was the best person I have dealt with trying to find an apartment moving to Texas. The professionalism, the knowledge match the concerns that I have had me asking questions. He answered every question that I had with the answers that I needed. I recommend him to anyone trying to find an apartment that is either moving from a different state, or just relocating from the state I recommend him because of his professionalism, and his knowledge meant of the apartments

  • Review 57 (2024-08-06 - Rating: 5)

    Imari was such a pleasure to work with! She answered every question diligently and was very thorough. Very kind woman.

  • Review 58 (2023-11-15 - Rating: 5)

    Great office staff! Andrew is a very professional leasing consultant he is very professional and very kind and helpful.He answered all my questions and even gave me more information about the property and it helped me a lot to give me the best insight on leasing with Olympus at Waterside Estates. Andrew answered every question I had with the answers I needed to make my decision easy and fast. Thank you to Andrew for all his help and being very patient with me and taking is time to explain everything to me and I appreciate his help and his very nice attitude he also was very polite in every way greeting me and also with his thank you and good bye was so nice and friendly. I thank him for being very professional.

  • Review 59 (2022-09-01 - Rating: 5)

    I just moved in and the process was pretty smooth. Just make sure to call and follow up on your application. They may be ready for you before they call to tell you you’re approved. The staff is very friendly and helpful and have always answered my questions in a timely manner. The apartment is very nice on the inside especially for the price you pay.Only thing I will say are there are a lot of wasp and dirt dauber nests in the stair wells and balcony spaces. Other than that, I love it here so far.

  • Review 60 (2024-04-18 - Rating: 5)

    Apartment hunting was horrible but I can honestly say Andrew, from the time I walked in was nothing but genuinely amenable. Even now as I walk around the grounds I am treated with a friendly hi. Truly a GREAT employee!!

  • Review 61 (2024-06-27 - Rating: 5)

    I decided to lease with Regina. She was a pleasure to work with and I feel comfortable with my decision. Highly recommend!

  • Review 62 (2023-09-13 - Rating: 5)

    Such a beautiful property and wonderful staff. Regina always has a smile on her face that’s so contagious. The resident events has gotten a lot better and it’s feeling more like a family environment.

  • Review 63 (2023-07-14 - Rating: 5)

    I absolutely loved the staff! I had the pleasure of speaking to Ms.Imari Lewis. She was professional and had great positive energy conversations went smoothly. The apartments gives off a very comfortable and peaceful vibe. I wouldn’t mind this being my new home !

  • Review 64 (2024-11-08 - Rating: 5)

    10/10 Regina was a pleasure to work with. I will be referring some of my colleagues to this complex.

  • Review 65 (2023-07-18 - Rating: 5)

    My family and I have lived here for 2.5yrs and it has been nothing short of awesome living. My neighbors are friendly, the leasing and maintenance staff are top notch. I could not have asked for a better place to call home. Thank you, Olympus at Waterside Estates.

  • Review 66 (2023-11-15 - Rating: 5)

    I’m very happy with maintenance and prompt service request completions. Mr. Paul in maintenance was quick to respond, very effective and respectful. He fixed my apartment problem immediately. Thank you.

  • Review 67 (2021-11-11 - Rating: 5)

    First and foremost the staff is absolutely amazing! I lived here now almost three years and my son calls Ms. Jamie, the grounds new and amazingly deserving manager, the president and truly loves her to bits. Very personable, humanitarian and easy to talk to. If you ever decide to come in youll be greeted by smiles and the warmest of receptions.

  • Review 68 (2021-02-02 - Rating: 4)

    We have loved the front office staff. We love the amenities offered. The space is well laid out. The price is fair. The neighborhood is great. The only thing that grates on our nerves is our neighbors cannabis usage. All hours of the day and night. It pours into our sons nursery. He cannot nap or play in there.Update: the office is wonderful. Within twelve hours of my initial review my concerns were addressed. So I have updated my review.

  • Review 69 (2023-11-27 - Rating: 5)

    Regina was such a pleasure to speak with. I can tell that she not only takes her job seriously, but also cares to go above and beyond to make sure her residents feel at home!

  • Review 70 (2024-08-06 - Rating: 5)

    Great community. Regina, Imari, and Andrew are always willing to help. Definitely recommend living here.

  • Review 71 (2018-07-23 - Rating: 5)

    I highly recommend Grand Mason! Weve lived here for 1 1/2 years, and weve lived in a 2 bedroom 2 bath and a 1 bedroom 1 bath, respectively. Apartment-wise, the space is used very efficiently and is very practical as well as just a nice layout and place to live. We feel pretty spoiled being so close to all of the shopping, highways and conveniences we want without feeling stuck in the middle of a busy area.The maintenance staff is super friendly and super quick. Anytime weve submitted a maintenance request, it has been taken care of either within 10 minutes or by the end of the same day. The office managers and staff are very attentive and friendly, easy to talk to. The events that are planned frequently are always fun and help to foster a strong community feel here.My husband, daughter and I are moving out of the area, but Grand Mason has definitely set the standard high for what we are looking for in another apartment community. Weve experienced the pleasant neighborhood feel of being able to wave and know the maintenance and staff people by name, as well as other neighbors as we drive in or are walking around the complex. From a practicality side, all of our needs or requests have been answered immediately, as there is a high standard here. Our neighbors have been really friendly and easy to get to know (we met one of our closest friends here), which hasnt always been our experience in apartment living. This is a great place to raise a child and there are lots of families here...the pool particularly has an excellent layout for toddlers with the 4 inch wading areas and fountains.Whenever there have been issues with any neighbors of any kind, we have felt comfortable in bringing up those issues to be addressed. We will miss Grand Mason and highly recommend it to someone looking for a place with high integrity and quality! As we have looked up Google reviews for other apartments where were moving to, we wanted to be sure to drop a review here before we go for others considering this area.

  • Review 72 (2022-04-04 - Rating: 5)

    An amazing place to live. For the most part it’s quiet here and I’ve never had any complaints about noise from the neighbors. The apartments are not only nice, but bigger than I thought they’d be. And the best part is that they’re extremely dog friendly. The staff here is very welcoming and answered all of my questions/concerns (a big step up from the last place I stayed at). 10/10 definitely recommend.

  • Review 73 (2023-11-27 - Rating: 5)

    Regina was amazing. Property seemed easy to navigate and she was very informative, and answering any questions or concerns I had. Great professionalism and I will be considering this property !

  • Review 74 (2022-04-05 - Rating: 5)

    Going on 2yrs of living here and i am very pleased. Its a calm quite complex. The office staff is amazing! Very friendly, caring and understanding. They do the most to address any issue you might have. They are fast with completing work orders. With that being said i have never had a reason to complain.

  • Review 75 (2024-06-13 - Rating: 5)

    Regina is pleasant to work with. She is s manager who cares about the property and residents!

  • Review 76 (2023-03-25 - Rating: 4)

    I have been living here for four years. The selling point for us was the garage. Tanya who was manager at that time told us that she will give us the garage for $65 as long as we live here. After two years Tanya retired from her position another manager named Jamie took over and honored tonyas agreement with us. Jamie just stepped down from her position and the new property manager Christina will not honor the agreement I made. So now I will have to pay $125 a month for my garage. She did not even come out her office to speak to me. She sent an employee back and forth to deliver message between while she sat in her office 5 ft away. I think this is very weird Behavior...

  • Review 77 (2023-09-08 - Rating: 5)

    I don’t live here permanently I come to to visit my mom and my sister throughout the year. Whenever I do visit I enjoy stopping by the office, grabbing some coffee, and chatting with the staff. I always feel welcomed and the energy in the office is always warm and inviting!

  • Review 78 (2024-11-13 - Rating: 5)

    The complex is well kept. You can tell the manager and the team cares!

  • Review 79 (2016-07-26 - Rating: 5)

    I moved in at the end of May. Everyone here has been wonderful and so helpful. Tanya and Jamie have been great! If anything is needed or I have a concern, they are on top of it! My apartment is beautiful! I also love the fact that Im the first one to live in my apartment. All the residences are so friendly and welcoming too. Im so glad I chose Grand Mason as my new home!

  • Review 80 (2024-04-22 - Rating: 5)

    Andrew Esparza was very helpful at assisting me with all the answers that I needed while applying for a new home to look at and he was very professional and caring while making feel comfortable takes his time to explain everything that I needed to know about looking at a place I highly recommend Andrew Esparza for your leasing experience

  • Review 81 (2020-10-21 - Rating: 5)

    Ive been here since July of 2017. Ive never had a reason to complain. If I have any minor maintenance issue, its dealt with immediately by Hugo and Harris. Both such lovely men and very professional. The property is always clean, safe and in compliance. Theres a wonderful team of landscapers who keep the grounds beautiful. All of the office staff both past and present have always gone above and beyond. Ive known Jamie Bentley for 3.5 years from the first time I stepped in to the clubhouse. She has been my rock on a lot of occasions. She and the rest of the team are fantastic assets to Greystar. I will be leaving in about a month and will feel sad. Thank you Grand Mason for making me feel so at home here, for always listening and even providing a shoulder when needed. I shall miss you all. God bless and stay well. ♥️♥️

  • Review 82 (2023-11-27 - Rating: 5)

    Regina is always smiling with great energy. I love passing through the office to receive a warm welcome! Great place to live.

  • Review 83 (2022-11-20 - Rating: 5)

    We have been here for 2 years and some things have changed like when the new company came in, but they made things better and the administration building has some great new people like Andrew & Imari at the front desk is very kind and always friendly. The maintenance guys are very helpful and friendly always willing to help when asked all around great people.

  • Review 84 (2023-07-11 - Rating: 5)

    I currently live in Baytown and wanted to move to Richmond/Katy to be close to family. I didn’t plan to tour the complex but the outside looked pretty. The office was nice and helpful and although they didn’t have anything for my timeframe I will check in closer to my move in date.

  • Review 85 (2022-01-31 - Rating: 5)

    I love living on this property. The staff is amazing and plans a lot of events for the community residents. They answer and address any concerns promptly and will follow up with you if necessary. It is a quiet and safe place to live. I would absolutely recommend this property to friends and family! Thank you Olympus at Waterside Estates!

  • Review 86 (2019-10-23 - Rating: 5)

    Good Apartment community so far. The office staff were nice and very easy to work with. Yomara went the extra mile to help me become a resident here. The manager and assistant manager was a big help as well. I look forward to making many great memories here.

  • Review 87 (2018-04-01 - Rating: 5)

    Weve lived at Grand Mason for almost 1 1/2 years. Weve lived in both a 2 bedroom and a 1 bedroom model respectively. The staff and maintenance are very professional, yet personable, which makes a big difference in the culture and atmosphere of the complex. Any issues weve had have been addressed quickly. We love the neighbors we have and have really enjoyed living here!

  • Review 88 (2024-06-28 - Rating: 5)

    I am a resident who just renewed my lease. Andrew, Imari, and Regina is always helpful and resourceful.

  • Review 89 (2024-08-15 - Rating: 5)

    Regina was extremely helpful and assisted me with various questions about the apartment and which building number locations

  • Review 90 (2021-04-21 - Rating: 4)

    I have lived here only for 3 4 months as we had to move to another state so let me start off by saying this a great location as most grocery stores and businesses are in close proximity to the building. The management is amazing they go an extra mile to help you out. Floor plans sold me honestly speaking ideally designed, rent is affordable. Now coming to what can be done to make it worth 5 stars firstly, the hallways need regular cleaning as the neighbors dont care a bit about cleanliness and most part of the floor is stained I dont see the building getting cleaned or disinfected during covid secondly, the neighbors never wear a mask within building premises. Amenities are good and always clean but cleaning standards are not high enough the professional cleaners who cleaned the apartments before we moved dont know what actual cleaning is.Also the faucets were pretty worn out I tried everything to make them look new but guess they lost original shine and color. The neighbors dont like the fact that you deep clean and vacuum much I had roomba and the one below us started hitting the ceiling some weird looking bugs started to show up I always deep cleaned my bathrooms weekly so not sure what caused this

  • Review 91 (2016-06-03 - Rating: 5)

    I have all positive things to say at this point. I just recently moved in on 5/30/16 and I must say that I love love love my apartment so far. The complex is made differently, but they are beautiful inside. It gives me a warm, homey kind of feeling. The office staff: Tiffany, Jamie, and Tonya have all been extremely helpful in the move in process. Only if they knew how much I had going on and with them being so polite, it just made things easier for me. Im very particular about where I live because I have 3 minor children who depend on me. Tiffany made my children feel comfortable which made me feel comfortable. Neighbors are nice and Im loving everything so far. I hope that my entire stay here will be a positive one. Ill update in a few months.

  • Review 92 (2017-02-16 - Rating: 4)

    The neighborhood is friendly, the amenities are great, staff is friendly, and the apartments are beautiful. Everything is brand-new so the whole complex is very clean, well-kept, and modern. Valet trash pickup is very convenient. The complex is also across the street from about everything you need like restaurants, grocery stores, movie theatre, etc. Overall, a great experience living here. We will definitely renew our lease.

  • Review 93 (2020-06-13 - Rating: 4)

    The interior of the apartments are updated and very nice. Although, I have just moved I am fairly happy with the overall complex. The amenities are very nice. My only complaint is certain locations of apartments. Some apartments (like my apartment) are super close to the busy road Farmer Road. I hope the owners plan on putting up a noise barrier to reduce the extremely loud noise for apartments that face the busy roads. Otherwise, great choice to live.

  • Review 94 (2022-09-14 - Rating: 5)

    Truly enjoyed how helpful Miss. Imari has being with working with us through this process and made it so easy and taken out the stress out of it. Allowing me and my family to be able to take a breather while looking for a place. This is honestly a place I recommend.

  • Review 95 (2024-03-18 - Rating: 5)

    Andrew is always helpful when needed, if he doesnt know the answer he finds it out for me. He always greets and is always very happy. Go and see him!

  • Review 96 (2023-11-29 - Rating: 5)

    I am very pleased with the new maintenance team. Gonzalo is always fast to fix my issues. Ive seen many improvements.

  • Review 97 (2021-12-14 - Rating: 5)

    I met Jeanette, Julie and Fred on a Monday and had the two bedroom two bath apartment rented by Friday. Jeanette is younger but very well rounded and professional. Julie is in charge but interested in how Las Vegas works 😉. Fred is in accounting / finance and we immediately hit it off…we sang Islands in the Stream. The point is, the apartment complex is very nice and the staff is very professional but are also personable and know how to have a good time as well. I would highly recommend living in Olympus Waterside Estates.

  • Review 98 (2016-09-26 - Rating: 5)

    We moved in the last August 2016 from NYC. We love the area, the complex, and our apartment. The building is newly built. The staffs are nice and helpful. So far it is safe and pleasant. The area is strategic, close to stores, movie theater (Palladium), school, banks, and it is right by highway 99. The amenities are amazing, with a clean swimming pool, gym and yoga room, pool room, business center, free coffee/tea, and nice lobby with TV.

  • Review 99 (2023-09-08 - Rating: 5)

    I absolutely love this property! Regina and Imari were so helpful and patient with me. They provided me with all of the information I needed! Im super excited to move to this property! Thank you all so much for your help and guidance!

  • Review 100 (2022-03-03 - Rating: 5)

    Living here at Olympus has most definitely exceeded my expectations!!!! The apartments are modern, spacious, family oriented, and dog friendly! The neighbor is extremely quiet and clean. The location is accessible to several grocery stores, restaurants, gas stations, banks and shopping centers!!! I highly recommend selecting Olympus as your next place of residence!

  • Review 101 (2018-01-04 - Rating: 4)

    We recently moved into Grand Mason and absolutely love it! We had been looking at apartments in the area for a month or so, and we instantly fell in love with these. The office made our application and moving process so smooth and simple, the best service weve had from a complex. The pool and gym are both awesome. especially the included washer/dryer. The only problem is that after (9pm there is no parking at all not even hadi cap spot witch people park there with no placard...I think there are more people in the apartments then on the lease and thats why there are no parking spots left at 9pm .And the complex has plenty of spots for each apt so there is no reason for me not to have a spot when I get home .they need to have a parking sticker and a tow company to get rid of cars and people that dont belong there .ITS NOT RIGHT TO GET HOME LATE FROM 9 HOUR DAY AND HAVE NO PLACE TO PARK UNLESS YOU RENT A GARAGE FOR MORE MONEY ..THE COMPLEX I LAST LIVED IN GOT A TOW COMPANY AND GAVE OUT A STICKER FOR EACH CAR THAT WAS( ONLY) ON THE LEASE AND 20 DAYS LATER THERE WAS SO MANY SPOTS EVERY NIGHT AND WEEKEND .

  • Review 102 (2023-11-28 - Rating: 5)

    Lovely property highly recommend! The staff is nothing less than amazing & very professional! Thank you to Regina for being such a big help once again!

  • Review 103 (2024-11-14 - Rating: 5)

    Regina was great very informative! very clean community

  • Review 104 (2023-11-27 - Rating: 5)

    Had a fantastic experience with leasing.Mr Andrew Esparza, I found him knowledgeable, professional, and dedicated to help. He was always available to answer any questions I had throughout the process.

  • Review 105 (2018-01-15 - Rating: 5)

    When I walked in I was immediately greeted by Julie Nichols. She explained everything amazingly and gave us a fun detailed tour of the community. As soon as we walked into the apartment I knew I was ready to lease with this place(: Application and processing was quick and easy. Can’t wait to move in this February ❤️ Thank you Julie so much for the wonderful experience

  • Review 106 (2023-11-15 - Rating: 5)

    I just love this property! It is well maintained, friendly a place to call home! Gonzalo is an outstanding employee, very knowledgeable and kind young man.

  • Review 107 (2017-01-28 - Rating: 4)

    I moved to The Grand Mason in September and I love the area. I always enjoy my experience in the front office ad the staff is always extremely helpful, witty, and outgoing. However, the trash valet service is poor and constantly drag through the hallways leaving stains and food making the hallways and stairs unflattering for guest to see.

  • Review 108 (2016-11-08 - Rating: 5)

    I love it at Grand Mason! The staff is so friendly and helpful. I work out in the gym almost everyday and it is always clean and well organized. Also it is a community of great people, everyone always stops to say hi to each other!

  • Review 109 (2023-07-14 - Rating: 5)

    The staff is amazing I had the opportunity to speak to Imari she was very professional. She helped me look at floor plans, and hopefully my apartment search will end with Olympus at Waterside Estates

  • Review 110 (2023-09-08 - Rating: 5)

    I love to see all the improvements that’s taking place at the complex. I saw Andrew knocking down spider webs and there’s a lot of them here. Andrew is always positive and he can do it all! Andrew for MVP!!

  • Review 111 (2020-06-17 - Rating: 5)

    Person a very aggressive dog with no leash who tries to attack people. Jamie, the manager responded right away and was genuinely concerned with the situation. She took her time to give me the assurance of this situation is very rare and how deeply concerned the staff gets. I was very pleased with speaking with her.

  • Review 112 (2024-02-15 - Rating: 5)

    Imari was such a big help with answering all the questions I inquired about the property. She really went above and beyond with covering questions I didn’t even think to ask and made sure I was taken care off. Thank so much Imari

  • Review 113 (2024-04-19 - Rating: 5)

    This property is so nice! The staff are incredible and are always helpful. Highly recommend this community!

  • Review 114 (2017-03-25 - Rating: 5)

    Actual Breakdown of Property:STAFF:Tonya: Very sweet,outgoing & helpful. Answers all questions & really strives and does what she can to help you. Welcoming & listens to everything you have to say. Seems like she is always there and like most property managers, you know that is really never the case. Makes me feel at ease knowing I will always have someone to answer my questions if need be, by a supervisor!Jamie: Every answer I asked, she answered. Made me laugh and was very attentive at move in with my goodie bag, obtaining renters insurance and supplying me with a copy of my lease.Will: Was really nice over the phone the firs time I called in. Second time he was a little abrupt. Upon taking the time to actually view the apt he did not really point out too much but was really helpful with showing the actual property itself! I personally felt like he was maybe irritated by something after I gave him my money order etc. I can be quite down to the penny when it comes to paying over 1100 for an apartment and signing a lease for 14 months! I just felt like he could of chose better words and a better attitude when saying so. I also feel like he is a nice leasing agent, but maybe is going through some things? Hey, we all do, right?! I felt like I had to say how nice he was due to the bad review below! He is a nice and helpful gentleman. He let me go first when walking property, did not interrupt me & answered all my questions. Even when having the wrong key he went all the way back to the office by himself and even brought me a water back!PROPERTY:Very clean. ONLY CON: thin thin walls. Trash is always picked up,never over flows outside the dumpster & I would know because I can see it from my balcony. Never has a odor lingering like most trash cans. Dog park could use better maintenance but that is really up to us residents!! Of course people ARE LAZY and lets their dog poop and acts like they cant pick up after their pet! Personally in building 4 to be exact; A lady with a SMALL DOG ALWAYS takes her dog out BEHIND THE TRASH CAN & lets the dog do its business & never picks up never fails like clockwork from 7-830 am and 8-1030 pm. Also their is a COUPLE that has I do believe 2 dogs; one I dont know maybe a mixed small breed? & for sure a FEMALE GREYHOUND & I dont see them in the morning but at NIGHT around 8-1030 they let the BIG DANG ON GREYHOUND do its business & very BIG POOP might I add to where it literally leaves a flippin aroma! Like Seriously? PICK IT UP, the trash can is about 50 feet away from the nice field that I would like my daughter to be able to play in but Im scared she is going to fall in poop!PARKING: NEVER an issue, anywhere on property ALWAYS has PLENTY of spaces.AMENITIES:Office always has candies & dog treats stocked in the office.Gym is always clean and treadmills have tvs, also the gym has a extra little room kind of kitty cornered and with a seperate tv with yoga,pilates and different types of workouts like bootcamp style & crossfit etc. does not smell funky like most gyms. Love the fact you can only get in with a REMOTE so strangers cant come in at random. also their mail room is really nice, never seen one like it! Pool area is DREAMY :) My itty bitty LOVES THE POOL!MAINTENENCE: no matter what work order I have put in, big or small task, it is taken care of within 2 days or MOSTLY SAME DAY! unheard right? I was shocked too.All in all I flipping love my apartment, view, staff in office, maintenance & amenities. Couldnt ask for a better apt complex. I usually tend to move every 4-6 months or have a month to month lease so to actually sign a 14 month lease was a HUGE step. My itty bitty is going to school this year so no more moving for sure unless Im not happy & I dont see that happening!

  • Review 115 (2024-10-16 - Rating: 5)

    Regina is great to work with! Great complex.

  • Review 116 (2023-09-14 - Rating: 5)

    Andrew was very helpful answering all my questions. You can tell he takes pride in his work. Very friendly, highly recommended living here.

  • Review 117 (2023-09-13 - Rating: 5)

    Just moved down from New York and as soon as I walked in the office Andrew greeted me with a smile and was very welcoming. He explained everything and before I knew it I was calling this place home!

  • Review 118 (2023-07-08 - Rating: 5)

    Olympus at waterside estates is one of the most beautiful and luxurious and most comfortable apartments all thanks to the lady who does it all Mrs Regina Harris go get an apartment at Olympus waterside estates.

  • Review 119 (2019-02-03 - Rating: 5)

    Staff is very responsive, transparent and kind. Prior to living here, I moved every year because of issues and poor management at apartments. Have lived here for two years so far and have been thankful for how well everything is run.

  • Review 120 (2024-08-08 - Rating: 5)

    Regina is always smiling, great customer service!

  • Review 121 (2023-09-13 - Rating: 5)

    Came and visit this complex, and Andrew Esparza was outstanding. He answered all my questions and handled all my needs. I recommend you to go to Andrew . Five star service!

  • Review 122 (2023-09-25 - Rating: 5)

    We love Andrew!Very friendly and respectful!Happpy One year Anniversary to this wonderful person!!!

  • Review 123 (2018-01-20 - Rating: 4)

    PROS:1) Nice neighborhood and accessibility. Close to 99, Kroger, Target, etc.2) Nice pool and gym3) Valet trash service4) Computer with printer in business centerCONS:1) Pest issues: A bit ineffective pest control services.2) Issues with other tenants: Words of advice, go report the problem to the management right away when it happens. The problem... Once, it might be an accident. Twice, it might be a mistake. But if it happens 3rd and 4th time... just dont waste your time and effort, just report it to the management.

  • Review 124 (2023-11-27 - Rating: 5)

    This property is amazing. It has great amenities and the Technician/Maintenance Gonzalo Rivera is very helpful and polite

  • Review 125 (2023-11-28 - Rating: 5)

    I am in the Richmond area a lot and stopped by the get some information. Regina was very knowledgeable about the complex and it is well kept.

  • Review 126 (2023-11-29 - Rating: 5)

    I am a visitor at Olympus for a couple days and I had a few questions about the gym equipment. Regina assist me with a smile. Thank you Olympus.

  • Review 127 (2023-12-01 - Rating: 5)

    Regina for MVP! Very compassionate and actually walks the property. I am happy here.

  • Review 128 (2024-06-13 - Rating: 5)

    Great property. Andrew, Imari, and Regina are great to work with!

  • Review 129 (2024-03-18 - Rating: 5)

    Love the Community Regina was super sweet and professional. Made a great impression

  • Review 130 (2022-04-04 - Rating: 5)

    I wanted to take the time to just compliment how beautiful the property looks I was able to spend the day at the pool with my son and friends on Sunday and everything was So clean and the pool was nice and refreshing keep up the good work !!!

  • Review 131 (2023-09-13 - Rating: 5)

    Five star to the staff for great customer service and for the property always looking sharp and clean. Thumbs up for this property.

  • Review 132 (2020-01-12 - Rating: 5)

    Michael and Yomayra are both awesome. Yomayra has walked through the entire process to ensure my onboarding as a new resident was a great experience. I would definitely recommend Grand Mason community.

  • Review 133 (2023-11-28 - Rating: 5)

    The property is well maintained and clean, the maintenance technician Gonzalo is very helpful and provides great service.

  • Review 134 (2021-07-12 - Rating: 5)

    A wonderful place to live, Nice and quiet plus being right off of 99 you are close to everything. the office staff is fantastic and are extremely helpful. truly a great place to live

  • Review 135 (2023-09-13 - Rating: 5)

    I’m very happy how Gonzalo fixed my ac and explained everything he was doing while fixing the issues.

  • Review 136 (2022-07-14 - Rating: 5)

    Nice and safe place to call home! The office staff have always been extremely helpful and wonderful to work with (especially Jamie and Fred)!

  • Review 137 (2022-04-04 - Rating: 5)

    I am so pleased with the management and the entire staff! They are super nice! It’s a very nice quiet and safe place to live. You won’t regret it!

  • Review 138 (2024-06-26 - Rating: 5)

    Thank you Andrew for providing all the information I need to apply. Your assistance was amazing. 👍🏾

  • Review 139 (2022-11-11 - Rating: 5)

    Move in was quick and smooth. The staff has been wonderfully helpful and accommodating. And the facilities are well maintained. Definitely recommend.

  • Review 140 (2018-04-18 - Rating: 5)

    It’s a safe and quiet place. Ammenities are very nice and I love the location with all the things you need just around the corner. The service is very good and fast so far, Julie is awesome and fast answering and addressing my concerns.

  • Review 141 (2024-06-24 - Rating: 5)

    Well kept and quiet property. I can see improvements with the new manager.

  • Review 142 (2023-11-28 - Rating: 5)

    Regina is amazing and helped me with scout so many options and was very helpful.

  • Review 143 (2019-03-27 - Rating: 5)

    I’ve loved living here so far! One month in and I couldn’t be happier. The management goes above and beyond to make their residents happy!

  • Review 144 (2022-04-05 - Rating: 5)

    I love the hardwood flooring throughout the apartment and the 9 foot ceilings. It’s always been peaceful place to come back to at the end of my day :)

  • Review 145 (2024-05-01 - Rating: 5)

    Great property! Regina and Imari are amazing to work with!

  • Review 146 (2023-11-29 - Rating: 5)

    My daughter and grandson lives here and I visit frequently. Regina is always a helping hand.

  • Review 147 (2023-07-28 - Rating: 5)

    We love ıt here! Regına toured us and Andrew helped us wıth our move ın. 10/10!

  • Review 148 (2023-02-26 - Rating: 5)

    Andrew was amazing and help me out with my leasing, he made my leasing process very easy! 💜

  • Review 149 (2024-06-13 - Rating: 5)

    I enjoy the pool, the office staff and maintenance is awesome!

  • Review 150 (2023-11-28 - Rating: 5)

    I had an amazing experience viewing this property. Regina was super helpful!!

  • Review 151 (2017-03-17 - Rating: 5)

    Love the apartment. Its a shame the walls are very thin though. I can hear everything in my neighbors apartments. the staff is very awesome as well.

  • Review 152 (2023-11-29 - Rating: 5)

    The property is great and Regina is always a pleasure to work with.

  • Review 153 (2023-07-08 - Rating: 5)

    I absolutely love this property, including the wonderful staff. I definitely recommend!

  • Review 154 (2023-11-28 - Rating: 5)

    Regina is always a pleasure to work with and is filled with smiles.

  • Review 155 (2023-07-07 - Rating: 5)

    Such a great community! Regina was so professional, informative and helpful!

  • Review 156 (2023-09-19 - Rating: 5)

    It’s a beautiful and nice place to live❤️ And the staff are great n respectful

  • Review 157 (2020-06-12 - Rating: 5)

    Great place to live! Office staff couldnt be anymore nice and helpful. Wish I could give more than 5 stars

  • Review 158 (2016-11-02 - Rating: 5)

    Great property! If you are looking for an apartment in a great location with nice amenities then Grand Mason will be perfect for you.

  • Review 159 (2024-03-18 - Rating: 5)

    Love it! Best place hands down. Regina is the best 😝

  • Review 160 (2023-09-13 - Rating: 5)

    Exceptional team at Olympus! Always prompt, courteous, and eager to help. Highly recommend!

  • Review 161 (2023-09-13 - Rating: 5)

    Great place to live! Recommend to anyone looking for a place to live in Richmond.

  • Review 162 (2023-01-30 - Rating: 5)

    Imari and Christina were very helpful, they made the experience a great one. I was. Dry satisfied

  • Review 163 (2024-08-07 - Rating: 5)

    Excellent staff. definitely recommend

  • Review 164 (2023-11-15 - Rating: 5)

    Regina and the staff is truly amazing and helpful. Truly a wonder place!

  • Review 165 (2023-11-20 - Rating: 5)

    Regina, Imari, and Andrew are awesome great place to live!

  • Review 166 (2023-11-29 - Rating: 5)

    Andrew is very helpful in providing information, and the property is awesome. Come to visit

  • Review 167 (2023-03-06 - Rating: 5)

    Great office staff. Very welcoming since day one.

  • Review 168 (2021-01-29 - Rating: 5)

    I love this place. The staff and the maintenance are great and very polite. The place is always clean and quite.

  • Review 169 (2023-07-14 - Rating: 5)

    Imari was so awesome she was so helpful. The process was so smooth.

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