Oaks at Duck Creek
Located in Houston, Texas
Address: 6337 Duck Creek Dr, Garland, TX 75043, United States
Phone: +1 469-949-5435
Rating: 4
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- LGBTQ+ friendly
- Transgender safe space
- On-site parking
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-12-31 - Rating: 4)
I really like living here, Kasey was with me from the first day and even though I am not bilingual she did everything to offer me a good service and make me feel welcome. She explained me very well the documents I would need and the requirements to be able to rent here, there are things to improve as in any place but it is not because of management problems, it is definitely a part of the community that does not respect the rules of coexistence.I have been living here for 3 months, I already made my first request to clean the ducts of my air conditioner and Kasey as always was pending and resolved my request in the shortest time possible, the maintenance people are very respectful of my personal spaces and leave everything in perfect condition and clean, I hope to continue to be part of this community, I like my apartment, it has everything clean, no cockroaches, has appliances in perfect condition and is also quiet, I have good neighbors, and there is enough parking when my friends come to visit me.Things to improve: I would like the bathroom paint in the shower not to peel from normal daily use, I hope it has nothing to do with discounts on my initial deposit for damage to the apartment because of course being paint the water will peel it.And although none of my packages have ever been lost when left on my doorstep, I wish the access doors could remain closed and that they would restrict access to non-residents a little more. -
Review 2 (2025-01-28 - Rating: 4)
I lived here for a year. My apartment was a upgraded 2bd unit. When I moved in it did need a few things fixed. Maintenance was always so fast to fix everything. I never had a issue with the maintenance team here.A few things I disliked was not enough storage, how muddy it got when it rained in front of my place. Grass never grew in that area for some reason. Also how the tub started to peel apart and one of the garbage cans outside would overfill onto the road. They sent out many many emails about trash and people still never listened.Its a quiet complex. The pool in the summer was nice. Everyone minded their business and did their own thing for the most part. I enjoyed the courtyard area. I work remote so I would go out and work or let my daughter ride her bike. Gym is cool just need to keep cleaning supplies stocked.The office staff were always great to me and willing to help with whatever issues I had. This being my first apartment coming from another state it was very decent for the price. -
Review 3 (2024-09-25 - Rating: 5)
I been living here for awhile now and I seen different mangers and staff come and go but the staff and management now have been nothing but all around outstanding human beings, they are understanding and helpful. with Inflation and everything is going up in the world, they understand that life does happen. I was behind about 3/4 months due to being sick and having to catch up on everything single parent trying to do everything, but just by communicating and talking. And let them know whats going on, they worked with me untill got it paid, they didnt threaten to put me out or nothing they gave me the time l needed to get to help, so I greatly appreciate Madison, Kasey and Desiree -
Review 4 (2024-06-17 - Rating: 5)
My name is David Stephens and I reside in apartment 2515 and was having issues with my plumbing and Im happy and pleased to say that maintenance man Edgar did an over and beyond job fixing the issue I had with water leaking under my sink. He spent time figuring out everything that was wrong and replaced the parts that were required plus more. So as a resident just wanna recognize him for the amazing job that he did. -
Review 5 (2023-10-12 - Rating: 5)
Let me start by saying that Desiree the manager is one of the best agents I have met she is super courteous and friendly and the leasing agents too. The apartments are upgraded, the grounds are always clean and the maintenance man are amazing. They always fixed everything with no problems. The community is gated, they also have the option of covered parking which is a big plus. Noise is not a problem in this community, totally recommend it.I have found maintenance to be very helpful and friendly. Usually, they get to my apartment for maintenance concerns within 24 hours. Sometimes, they are there within a few minutes. -
Review 6 (2023-11-21 - Rating: 5)
I moved in 2-3 weeks ago and I am in love. Everyone who works in the leasing office is so amazing. I’ve had my hot water turned off over the weekend I didn’t called it in until Monday while I was at work and they had it fixed and left a note stating that my breaker was off. The staff that works here are super helpful and nice. My apartment isn’t a renovated apartment but trust me it look renovated lol. My son and I are so comfortable. I LOVE IT HERE! -
Review 7 (2024-03-22 - Rating: 5)
The Oaks at Duck Creek was so helpful for all my questions. You can tell that the property is well maintained and the assistant property manager, Madison, helped answer ALL my questions about the apartment complex. She even provided information that I wouldn’t think to ask. Overall great experience speaking with the Oaks at Duck Creek. -
Review 8 (2024-03-21 - Rating: 5)
OMG! I just moved in to my apartment here and the good reviews that I saw is one of the main reasons I wanted to check this place out and I am so glad I did! I am beyond impressed with how amazing this place has been so far. The maintenance guy, Anthony, is a doll! He just brought my new (HEAVY as hell) Wayfair bed from the bottom of the stairs where FedEx just left it (so upsetting) all the way up to my 3rd floor unit! Thats going above and beyond, man! What a bunch of rock stars around here! Yes! 😎Update: Ive now been here nearly 2 months and still love it! I feel comfortable going to the office staff with any concerns and have been treated well in all instances so far. Id have to say theres a tie between Anthony and Kasey being my favorites! 💫 -
Review 9 (2022-10-03 - Rating: 5)
My partner and I recently moved in and we love it. It is a nice quiet complex with friendly neighbors and staff. Speaking of staff, the maintenance crew is awesome. I put in a work order and they came out just a few hours later and fixed my issue quickly. The leasing office ladies Laurie and Dalal are kind and address any questions or concerns swiftly. I think this complex is a great choice! -
Review 10 (2022-08-02 - Rating: 5)
Ive been here since June 2021. Maintenance requests have always been handled in a timely manner. The lawn/bushes are very pretty, I sit on the stairs sometimes just to admire the view. My neighbors are very friendly and quiet. Although the owner has changed a couple of times since Ive been here, the staff has remained very friendly and attentive. I sometimes walk to the leasing office and Dalal Joseph is very friendly and understanding of my concerns. She walks the property throughout the day. I see her when I walk my dog or go check the mail. She always tries to offer an answer to my questions in regards to the property. Its nice to see the renovations being done. It makes me feel better about the rent increase. -
Review 11 (2023-10-04 - Rating: 5)
Just moved in a few days ago and want to say the manager, Desiree, is very professional and friendly. We had some hiccups/back and forth regarding which unit we applied for and when we found out the one we chose didnt have w/d connections (simple miscommunication/misunderstanding), she worked with us to get into a different unit. They were prompt with processing our application and answered our questions when we called around 5+ times.The complex has been quiet since weve moved in and we even saw residents in the pool over the weekend. Looking forward to our stay here and will update if anything changes. -
Review 12 (2021-12-07 - Rating: 5)
I have been living in The Boulders for about 5 months now and I have to say I am pleased with my stay so far. They are nice, clean, and quiet. Maintenance requests are handled fairly quickly. Location is great seeing that they are in arms reach to about everything you need. Shardha Lea was very helpful and informative during my leasing process as well as patient. Dalal Joseph is also very helpful in the office. Would recommend. -
Review 13 (2022-09-21 - Rating: 5)
Ive always passed by this apartment complex but I never checked it out till recently and when I did I made the BEST choice ever!! Lori and Dalia welcome me with open arms and found me the cutest little apartment ever and I am so happy they go above and beyond to make sure that your future home here would be the best and it is!! The apartment is kept up very very nice on the inside and outside and Im very happy I would recommend this apartment to anybody that is looking for aplace to live because these girls in this apartment know what to do and to what make people very very happy!!! This apartment complex and ladies deserve a 10 it truly is the BEST EVER!!! Thank you!!💖😊🌺 -
Review 14 (2023-08-09 - Rating: 5)
The Boulders (now Oaks at Duck Creek) was my first apartment complex and a great experience since day one. A number of people in the area litter, but every morning grounds workers make their rounds to clean up after them and try to leave the complex spotless.A bit disappointing to see that they wanted to charge me for a carport this year as this in addition to rent increases makes the overall cost a bit high for the area/unit. -
Review 15 (2021-12-01 - Rating: 5)
I recently moved in sometime in June or was it July I cant remember but I can say so far that the experience has been wonderful. I enjoy the atmosphere of the community here and it being the first time renting a lease by myself the apartment office staff was really kind and helpful through the entire process. I will say that maintenance has been awesome as well always comes out when you need them. Ive never had an issue with staff so I can see myself wanting to lease with these guys again -
Review 16 (2021-12-07 - Rating: 5)
The Boulders are a great place to stay . I have lived here a long time , pet and kid friendly. The property is kept clean and the staff is dependable. Maintenance gets the job done in a timely manner. Sharda does a great job in the office and takes care of all your needs. -
Review 17 (2021-12-10 - Rating: 5)
I have lived at these apartments for many years now and can’t say enough good things about the property and people. Sharda, Kandace and Dalal are the sweetest, most welcoming ladies. Any questions or concerns I might have are promptly addressed. If you happen to see them in passing you’re most definitely greeted with a wave and warm smile. That includes the maintenance crew as well. It’s apparent they all have a very cohesive work relationship in order to keep the property a clean, efficient, peaceful atmosphere. -
Review 18 (2019-07-31 - Rating: 5)
I appreciate everything Miss Shardha Lea did for me from the start of our application process to moving in . She has a great attitude and does her job very well. The maintenance is taken care of quickly and the property is well kept. It is very quiet and clean. I am enjoying my stay at The Boulders. -
Review 19 (2019-10-14 - Rating: 4)
I am so grateful to Ms. Lea and Dhalal for the efforts in getting me into this apartment in a short period of time. Their always kind and friendly demeanor is appreciated. The maintenance staff are efficient and professional. They keep the grounds well maintained. Its a friendly mix of diverse families, working professionals, and a few kids. You cant beat the close proximity to shopping and the freeway. Thank you! -
Review 20 (2019-08-01 - Rating: 5)
If youre planning on going to check out The Boulders, ask for Shardha Lea. She is amazing. Very kind and professional and handles everything very quickly. I applied last Thursday and was approved today on Wednesday. Less than a WK later. I was also pleased that she was very responsive to my emails and she went above and beyond to make sure I got in quickly. Definitely went out of her way! I cant wait to move in next wk and start my new life at the Boulders.More reviews to come on my experience living there, so stay tuned! 🙂 -
Review 21 (2019-05-07 - Rating: 4)
Everything has been great since I started the paperwork to move in. Shardha went above and beyond to make my move in as easy as possible for me. There was one little maintenance issue I needed fixed and they were flexible with my schedule and got it fixed when they said they would! I am very happy with these apartments and the staff. -
Review 22 (2024-03-20 - Rating: 5)
I have lived here for over a year and love how attentive the maintenance team is. Anthony especially is someone I see always working hard to keep the complex looking better than how he found it. -
Review 23 (2019-05-11 - Rating: 4)
I have been a resident here for almost a year. Mrs Sharda Lee was a God send, I was going through a rental going under a sale and she helped my needs become a reality. She was thorough and guided me through everything needed to get me into my new place. I even got nice welcoming gifts, things I needed like tissue, paper towels and dish soap. :) Only a few days after moving in, I had a water heater flood out my front room and severely damaged the neighbor below ceiling. Maintenance swooped right in and cleaned and dried up all the water and in a very timely manner replaced all damage to both apartments. I have only had two other minor issues and they were handled in a quick and reasonable time frame. I have great neighbors and we look out for each other, but give due privacy also. I miss my house, but they have definitely made my apartment feel like a home. -
Review 24 (2019-05-22 - Rating: 4)
We lived here for about 2 years and overall we were pleased! The maintenance staff is amazing! All issue were handled in timely manner! However, we had an issue with our air conditioner going out multiple times in the hot summer months! It annoying with all the coming in and coming out. Eventually, it had to be replaced. Also, of course it’s apartment living so you get the additional noise from your neighbors. However, when we would ask them to minimize the noise they were pleasant and would apologize. Our family only moved because we purchased a home. -
Review 25 (2024-03-18 - Rating: 5)
I love these apartments ive never had any problems with them i almost been staying here at year & the maintenance Anthony is my favorite he helps tremendously with anything i need help with i give him 5 stars -
Review 26 (2021-12-07 - Rating: 5)
Been here about 5years and love it! Property is affordable, always kept clean and well maintained. Has been a quiet and friendly community. Anytime any maintenance issues have been brought up theyve been addressed immediately. Awesome staff! Most importantly when I ran into financial hardships due to covid related issues, they were patient and helpful, especially Shardha Lea. Big thanks and appreciation for these guys!! -
Review 27 (2019-05-21 - Rating: 5)
Shardha has been very helpful with this moving experience. She has provided excellent customer service and has followed through with keeping an open communication. Our move in date is next week and we are looking forward to reside at this property. The landscape shows to be well maintained while on site. We hope to continue to have this type of experience going forward. -
Review 28 (2016-07-11 - Rating: 5)
This is an awesome place to stay! A peaceful gated community close to everything. The office staff is wonderful, the grounds are kept up, no problems getting anything fixed. They are fast! I have only been in Dallas two years and The Boulders make me feel like I never left home! -
Review 29 (2024-03-20 - Rating: 5)
Great place to live! Staff is super friendly and helpful with any of the residents needs. Safe and family friendly. Everyone takes care of each! -
Review 30 (2019-05-15 - Rating: 5)
The process of coming in, putting down the deposit, signing the applications and getting approved, was very easy, quick and hassle free.Shardha is very professional and made the entire process run smoothly.I look forward to moving in, and checking out the pool and exercise room!Also, the covered parking will be a blessing, no more getting soaked in the rain while trying to get in the car, especially while carrying my baby daughter! -
Review 31 (2019-12-18 - Rating: 4)
Ive only been here a month but it is so peaceful. It feels more like a home than an apartment. The 3 bedroom / 2 bath is very spacious. I wish there was more lighting and stainless steel appliance but Im loving the hardwood floors and carpet is very plush. So far the office staff has been pleasant and helpful -
Review 32 (2019-07-11 - Rating: 5)
We’d been in contact with the Boulders for 3 months or so and finally completed our paperwork last month. Shardha has been super friendly, helpful, and accommodating the whole way. Our move in date is in 2 weeks and I look forward reviewing our stay later in. -
Review 33 (2019-05-06 - Rating: 5)
Shardha has been absolutely the best! She was very welcoming upon our first visit to look at our options along with our second visit to ensure of all our questions and concerns. We cant wait to move in June and start a fresh living experience. Also has been very responsive to all emails and phone calls. -
Review 34 (2020-02-10 - Rating: 5)
We own a home just a few miles from The Boulders, but we live here so the rest of our family - my mom, my sister, our son and daughter-in-law and their two children - can live in the house. I actually prefer living in the apartment for many reasons. Especially so we have access to fast and free service and repair. We also like to walk nearly every day and with so many stores and eating places around here, there are many places to go and things to do within close walking distance. Plus, all of the people and children are so friendly and pleasant here, we plan to stay here as long as we can. -
Review 35 (2019-07-11 - Rating: 5)
Shardha has been a blessing through this application process. Things were looking a little rough at first but her professionalism and helpfulness aloud me to have patience and not give up on getting this new apartment. And thank God and her that now we will be moving to the Boulders next month. I just hope this experience continues for the time I’ll be residing here. 5starts for Shardha. -
Review 36 (2014-05-19 - Rating: 5)
We lived here for more than 4 years. Its was our first apartment after getting out of our family home, so i cant compare with the other apartments.We are a small family of three, which includes a toddler and we felt safe and happy ; living in the Boulders.There were incidents, when we need to complain about the noise from the up-stair family and other small issues of normal apartment life. But the management was very prompt in solving those issues. We have known the current manager Candice from the time we put our application @Boulders. She is a great person and efficient Manager.Only leaving this apartment because of the ride problem for my Baby, who will be starting Kindergarten this year. -
Review 37 (2021-09-14 - Rating: 5)
This is my first time writing a review…I’ve lived at The Boulders apartments for awhile and I want to THANK the staff for ALWAYS responding to my maintenance requests quickly…for keeping the apartment grounds nice and clean and also for being so pleasant and accommodating. I really appreciate all that you do! I highly recommend The Boulders for anyone looking for an apartment…Thank You! -
Review 38 (2019-07-23 - Rating: 5)
Mrs.Shardha is great at her job she made me and my boyfriend feel welcome as soon as we enter the door.. Since this is our first apartment she broke everything down to us she made me feel so comfortable around her. This was a great experience and I happy to say I am new tenet in the apartment thanks Shardha for all the great help . -
Review 39 (2022-08-14 - Rating: 5)
The property is very clean and updated. The leasing team explained everything I inquired about the property. There was a young lady name Dalal (hope I spell correctly) that showed us the property and was very knowledgeable everything my wife needed to know. Thank you again! -
Review 40 (2019-04-18 - Rating: 5)
The Maintenance Technicians on property are awesome! However there is one guy that outshines them all. His name is Fernando and he drives an Astro Van around property that serves as a work truck i would assume. That guy is amazing! He is not only professional but takes his job seriously. He always has his shirt tucked in even when working on tough assignments. He is very approachable and down to earth. He even tries to clean up a bit after he comes into your unit because of the mess that is created when fixing something. He even knocked down a wasp nest in front of my door.To be honest I see him more often than any other technician and I think he is the lead property technician. That says to me that he is humble and just wants to get the current assignment done.I have lived here since August 2015 and he is by far the best. -
Review 41 (2019-07-11 - Rating: 5)
We have lived at The Boulders going on 5 years and in 2 different apartments while here! Never had any major issues or maintenance that wasnt taken care of promptly. Big thanks to Shardha and the office and Fernando in maintenance. -
Review 42 (2019-10-04 - Rating: 5)
Shardha is amazing, the entire process as fast and she was very helpful. I highly recommend her if anyone is looking to lease here. She helped out with several other things and always gave the best advice. She treats us like family. -
Review 43 (2020-02-11 - Rating: 4)
This place feels like home. I’ve been living here for about two months. In a few weeks the apartment had a few things that needed repair but the office staff and maintenance have been on top of every issue. They follow up on their service and make sure that everything is taken care of efficiently and in a timely manner. -
Review 44 (2019-06-28 - Rating: 5)
A few days ago I had some AC issues and our manager Helen sent Fernando Torres to fix the problem. I was very impressed with how quickly he came and speed he did the job! He was very professional and friendly with me and my children. Thanks to him and Helen my family and I are nice and cool in our apartment!!! -
Review 45 (2020-04-22 - Rating: 5)
The Sanctuary Apartments maintenance department does an excellent job. As a tenant any where you may live, a great maintenance team is probably the most important aspect of your living experience. I believe a good maintenance team makes a great living experience. Thanks to the maintenance and management teams of The Sanctuary Apartments for their great work and timely responses. -
Review 46 (2020-04-09 - Rating: 5)
Best apartment manager and leasing agents. Sharda Is one of the most helpful and understanding people Ive met. Always eager to help and solve any of the few issues Ive had. Would definitely recommend moving here -
Review 47 (2019-03-20 - Rating: 5)
Beautiful grounds; quiet, peaceful. Good service from the maintenance crews & polite rental office team. Apartment complex is on the bus line and next door to the Lake Ray Hubbard Park & Ride DART station. I love living here. The neighborhood has lots of shops and restaurants nearby. -
Review 48 (2017-09-26 - Rating: 5)
The Boulders is a great community, and Jessica Hill is a very wonderful and awesome woman to work with. She helped me and my friend every step of the way in getting our lease set up, and she really deserves a raise or some sort of award for how great she is. -
Review 49 (2016-03-08 - Rating: 5)
We leased an apartment here for six months during transition to Dallas. The apartments were clean and well-maintained. We found maintenance to be responsive, friendly and competent to fix the problems. The neighborhood is safe, the residents were friendly and it was a pleasant transition! -
Review 50 (2018-07-30 - Rating: 4)
Cant believe Ive been here 4 years just renewed my lease. Besides a few maintenance concerns this is a decent property..Jessica in the office literally saved my life. Theyre good people. Well priced. -
Review 51 (2019-05-18 - Rating: 5)
Shardha made the experience so easy. Very friendly and helped will everything I was asking. Talked to my kiddo and made me fell comfortably about the hole thing. I suggest you go to Shardha when looking into these apartments. She will make you feel comfortable and at ease. Thank you for the experience. I appreciate all that you did. -
Review 52 (2023-08-31 - Rating: 5)
The love and respect I receive from my new found family is unmatched 💕😘👌 Here at Pecan Creek it’s not just business as usual the staff here work very hard to ensure their community is safe and loved 💕 The apartments are spacious with just enough lighting to make your future home bright and beautiful 😇 Thank you Pecan Creek for having me as a part of your community 💕😎 -
Review 53 (2019-10-06 - Rating: 5)
I am so excited about my moving and that with the help of Shardha Lea. She is just wonderful, kind, so patient. She answered all my questions so kindly, helped me go through all the application process. Just wanna say thank you Shardha for being a good listener and advisor👍👍😉😉 -
Review 54 (2021-12-09 - Rating: 5)
This is such a nice place and personally affordable! The management here is awesome and so kind, Shardha is one of my favorites. Maintenance guys are awesome and seem to get things fixed in a timely manner. My experience here so far has been AMAZING! -
Review 55 (2015-09-01 - Rating: 4)
The Boulders has been the home of my family since 2008. It is a clean and peaceful community. It is an affordable place to live in. Commercial establishments are around its area. Grocery stores, pharmacies, gas stations, banks, clinics, gas stations, beauty parlors, and the like are all at a walking distance from it. Schools and a public library are in the vicinity as well.What sets The Boulders apart from the rest is the genuine care the managers have for the residents. Valerie Pietsch, regional manager of Fath Properties, supervises the complex efficiently. She visits frequently and goes out of her way to understand the needs of the residents. Site manager Candace is approachable and accommodating. Because of them, my familys adjustment from living in a house to an apartment has been a smooth transition.If you are looking for a clean, quiet property to live in, this is the place for you. -
Review 56 (2019-05-31 - Rating: 5)
The maintenance technician, Fernando, came out to fix my leaking air conditioner. He fixed the clogged drain in the A/C unit, changed the filter and went a step further to fix the sink that he discovered was broken in my sons bathroom. He was very kind. This has been the fastest repair since I have moved here almost 2 years ago. Thank you! ☺️ -
Review 57 (2023-10-20 - Rating: 5)
Great staff and property is being remodeled. Units are spacious than units around the area and plenty of parking. Landscaping is beautiful and well maintained. -
Review 58 (2017-10-14 - Rating: 5)
Honestly , we would do anything to go back here, we literally would. Its too bad they kicked us out over leaving trash in the balcony a day or 2. It was tough when they told us We have to vacate here. It left us in tears.. We didnt understand at the time! It was our first time renting! That was 4 years ago though. More experienced now, Income is crazy higher. I look back and think, this is honestly home to me and my wife. This is where we started. We had no idea. We were broke as a joke there. We did what we could, we made it work, we were genuinely happy here. Its crazy how we came up. We couldnt do much, but we really loved it there. If the Boulders management gave me a call and said, Hey guys, we want to give you another chance at apt 2463, I honestly believe wed go back. I know this is a different type of review, but Im just being honest. This is and will always be home, the simple times - German -
Review 59 (2015-04-02 - Rating: 4)
The apartment complex is overall a good place to live. The only complaint I have is that my upstairs neighbors are EXTREMELY loud. They dont walk, they stomp, Ive gone to complain multiple times but the office staff has done nothing about it, so I really have no choice other than to ignore them and just deal with it. (I understand that I live on the bottom floor and its impossible to be quite all the time but they literally stomped, Ive had family over that have told me the same thing, there is a difference between walking and stomping.) Apart from that the complex is well kept and for most of the time its really quite. Another small thing is that I cant go through the pool area to get my mail, I have to walk all the way around because they keep the pool area locked... -
Review 60 (2019-05-08 - Rating: 5)
Shardha is a live saver for me. Ive never had to rent until now. Shardha followed up on a lead which was me and she invited me to come and take a look. I came and looked and fell in love with the appt and the customer service I have received. There is rules to follow so if they give you a warning to fix problem just fix problem and nothing else will be said. ( from personal experience). I would recommend this community to any one looking to rent. -
Review 61 (2022-08-16 - Rating: 5)
I was looking for an apartment in Garland and I came across the Oaks at Duck Creek, I called and spoke to Assistant Manager Dalal Joseph, she was great to deal with and she took the time to go over the details with me and provide me with all the info I need to make a decision. It seems like a good place to live! -
Review 62 (2020-11-21 - Rating: 4)
Great community, but dont use the automatic payments on their website. Sometimes they dont work and youll come home to find notes taped to your front door. I tried to go to the office and explain that something was wrong after the second month of it not working but they didnt think anything was wrong on their end. I received a late fee the month after that even though there was not one present the initial month that the late payment happened. Paying online works if you do it manually, but I would not trust the automatic system. Ive lived here for almost a year and didnt have any problems until I tried using the automatic system. I confirmed multiple times that I had it set up and linked to my current billing info. -
Review 63 (2021-12-07 - Rating: 5)
Shardha is the best, lived here going one 5 years soon and shes always been helpful with any issues or questions. Shes always in a great mood and quick to help with the current matters at hand. Thank you. -
Review 64 (2019-03-17 - Rating: 5)
I found the Staff and Management of this complex very friendly and professional. The Complex is very well maintained and any repair issues are addressed promptly!I have thoroughly enjoyed my 3 and a half year residency here and if not for the need to be closer to family in another part of the country, would be very content to stay here. -
Review 65 (2016-06-02 - Rating: 5)
We moved in towards the middle of April and so far its been a great experience. Kedra is clearly a great person lol. Its not loud, rent is reasonably priced, & staff is always friendly. Glad to know we made a good choice moving here!! -
Review 66 (2022-08-16 - Rating: 5)
Oaks at Duck Creek an awesome community to be apart of, and it starts with the management team, more specifically their leader, and property manager Kandace Heald. Kandace is the best you can ask for. She makes it feel like Olive Garden, because when youre here youre family -
Review 67 (2021-06-24 - Rating: 4)
Just a shout out to Kandace and great staff . I miss you all so much . It was great having having such a great family feel there. Maintenance was awesome , work orders done quickly and professional , yet friendly. Thank you Kandance for everything , best Mgn ever .. always willing to help in every way ... and so very pleasant .. a big plus !Hope to see you soon ...stay safe , much love , Joanie -
Review 68 (2023-12-13 - Rating: 5)
Been living here for a while.Office personnel friendly and and always willing to help.Like the upgrades done to the property.Neighborhood getting much better.Maintenance staff awesome and respond quickly to work orders. -
Review 69 (2023-09-27 - Rating: 5)
I just wanted to thank the management team for keep this property up to date safe clean the landscaping is great and the nice gym the maintenance guys we chat very friendly new manager is amazing and her assistant since I been here she great thanks management team -
Review 70 (2022-01-02 - Rating: 5)
01/02/22 It was 19°F outside this morning and I noticed that it was cold inside the apartment. I checked the inside temp it was reading 68°F the AC heater seems to be running, but the air coming out of the vent was cold.Heater is not working. I went and put extra layer of covers on the kids. I tried what I could, but could not get the heater to work. I brought out space heaters for the kids room. I was heading out to Walmart to buy bigger space heaters when I saw a glimpse of a van that looks like Fernandos. I quickly drove towards the direction the van was heading to cut him off. Yay! It was Fernando. I waved him down and told him I needed his help, he said that was the reason he was around. He went straight to the apartment and fixed the issue. Fernando saved the cold day and saved me some money as well.Thanks Fernando. -
Review 71 (2017-12-19 - Rating: 5)
This place is probably one of the best complexes Ive ever lived in the office staff and matinence team are very friendly. They are quick to reply to any emails that I send or issues that I may have and have always worked with me when I have had issues. I wish I could give more than 5 stars! Ive been here for about 5 months now and Im so happy that I found this place! And the only reason the gate is broken is because people jam it up going out the entrance gate😒 and theres no Walmart next to the property either. Theres a bus station next door which is great if you dont have a car, and an Albertsons about a 5 min walk away!!! -
Review 72 (2019-07-30 - Rating: 5)
Shardha,Is an awesome person and will help you any way she can to get you settled into your apartment at the boulders. Highly recommend speaking with her if you are interested in living at the Boulders apartments. -
Review 73 (2016-06-03 - Rating: 5)
I have been here for over four years after a family trauma caused me to relocate. I have experienced nothing but respect and quick responses in regards to maintenance issues. The property is clean and quiet while being close to two major highways, shopping, pharmacies, and an urgent care facility. Lake Ray Hubbard is nearby and GISD is the public scool system. I recommend this community. -
Review 74 (2019-07-10 - Rating: 5)
I want to thank Shardha for helping me and pulling me in for the first time of owning my own home.I can’t wait to start calling it my home and being part of The Boulders. I would recommend Shardha for all the hard work she has done and finding me my dream home! :) ❤️ -
Review 75 (2019-06-22 - Rating: 5)
Shardha helped me find a perfect apartment last minute. The property is clean and well maintained! Shardha and the rest of the staff were more than helpful in helping me move . I would definitely recomend her and the boulders -
Review 76 (2019-08-13 - Rating: 5)
The environment is peaceful, and lovely to live in. also, the Leasing office Staff ( Shardha Lea ) are very accommodating and the Maintenance team.....@Fernando, thank you for always responding to requests on time with a lot of enthusiasm and willingness to help. -
Review 77 (2021-12-09 - Rating: 5)
Management staff is amazing, I love the covered parking, quick responses on allmaintenance issues, i love the upkeep of the apartment complex in general, my only issue is the over flowing trash cans every weekend, myadvice is to schedule an additional pick up. -
Review 78 (2019-06-13 - Rating: 5)
Shardha was so helpful and was on it with the whole process of moving in. She answers all of my questions (I call a lot) and even after I moved in, helps with everything I ask about. The complex is quiet and I am so happy that my family and I moved in. -
Review 79 (2019-07-11 - Rating: 5)
I visited these apartments the other day and they seemed very quite and well kept. This will me my first apartment and Shardha was so patient with me to help me figure out everything I will need to be able to get my own place! -
Review 80 (2019-06-08 - Rating: 5)
Sharda is the best!! Thanks again. She was so helpful and understanding. Ive lived here before and now im back. They are very nice apatments nice staff quiet neighbors very peaceful. These are very nice apatments if you want to move here ask for sharda💪 -
Review 81 (2024-03-21 - Rating: 5)
Anthony is doing a magnificent job on our landscape keeping trash pick up and going beyond the call of duty helping the older tenants. -
Review 82 (2022-06-15 - Rating: 5)
Ive lived here for 3 years I havent had a lot of maintenance issues but my air went out and it was 100 plus degrees outside I called at 9:00 in the morning by 10:00 maintenance was there to fix my air conditioner I lived in a lot of places but I got exceptional service branded my maintenance man was outstanding -
Review 83 (2021-11-11 - Rating: 5)
I have loved living here. This is my second lease. The office staff has been amazing. Work is completed as requested. I would diffiently refer friends and family! -
Review 84 (2016-07-04 - Rating: 4)
Quiet place, family friendly complex. Many long term residents. Office Manager and leasing agents are friendly. They respond quickly to maintenance requests and want to fix it correctly the first time. Great place to live! -
Review 85 (2024-03-19 - Rating: 5)
Desiree, Kasey, and Madison are always a tremendous help anytime I come into the office. They always go above and beyond whenever I have a problem! -
Review 86 (2022-06-21 - Rating: 4)
Pretty peaceful and a nice place to stay. I have lots of friends here and neither has any complaints regarding these apartments. The grounds are always clean. -
Review 87 (2019-07-29 - Rating: 5)
Everything was perfect... from viewing the apartment tp signing my welcome letter. Shardha made sure not to leave out any important information. I am so excited about moving in the next few weeks. 😁 -
Review 88 (2022-07-29 - Rating: 5)
Just wanna tell Dalal Jospeh thank you for making this transition fast and painless!You are very professional! I want to say that I made a great chose moving to Oaks at Duck Creek! Maintenance was fast to respond to issues that needed their attention!Thanks again Ms. Jospeh! -
Review 89 (2024-03-13 - Rating: 5)
I recently moved to this apartment it was an amazing experience and the people who work at the office are very professionals I recommend these apartments. -
Review 90 (2019-05-06 - Rating: 5)
I am happy here so far. Shardha is amazing and responds to all my concerns. I want to give a big shout out to the maintenance, especially Fernando. Honest and helpful. -
Review 91 (2021-09-16 - Rating: 5)
Been a resident for forever now. They have been beyond helpful since I first moved in. The staff treats you like family, nice and quite, and rent price is great. Looking for a place? Come be my neighbor!!! -
Review 92 (2017-10-04 - Rating: 5)
........Jessica Hill.... so blessed and thankful...Im moving from California to Texas with my child on Oct 18 2017 and its been a pleasure to have such a helpful understanding person guiding me thru getting my lease set upI agree Lodaddy she really deserves a raise or some sort of award for how great she is!thank you so much Jessica cant wait to meet you in person! God Bless You! -
Review 93 (2019-05-17 - Rating: 5)
Shardha has been great through this whole experience! She’s been very responsive, and has kept me informed all throughout the process from start to finish. I’m excited to move in on Saturday! Thanks again Shardha! -
Review 94 (2019-06-01 - Rating: 5)
Recently moved here and I am loving it! Leasing Staff super nice and welcoming, very quiet environment, and well kept property! Thanks Shardha for all your help and being a great leasing agent! -
Review 95 (2019-06-01 - Rating: 5)
Great apartment complex and even better leasing staff. They are very professional and get everything done in a timely manner. I would definitely recommend living here! Thanks for great service. -
Review 96 (2019-05-08 - Rating: 5)
Shardha was great. Helped me in every way possible. From answering all of my questions, to helping me move in on the exact day I wanted. Great management and the price is great. Highly recommend. -
Review 97 (2021-01-19 - Rating: 5)
My experience at the boulder apartments was terrific.Shardha Lea was extremely helpful in answering all my questions.. I highly recommend boulder apartments! -
Review 98 (2019-07-18 - Rating: 5)
This place looks very nice. The ladies in the leasing office are very friendly and helpful. Shardha helped me with my process to rent here and she was super helpful and nice, everything was easy and fast! -
Review 99 (2022-07-29 - Rating: 5)
Very good place to live. Miss Dalal Jospeh, who works in the office, helped me with the whole process. Always very caring, welcoming, and friendly. -
Review 100 (2021-01-19 - Rating: 5)
Overall only positive experiences with this complex. Very nicely maintained. From the very beginning dealing with Shardha in the leasing office until today I have been very pleased. Thank you -
Review 101 (2021-02-03 - Rating: 5)
Fernando Torres, the head maintenance man, is easily the best thing about this apartment complex. He’s super quick and efficient with all the maintenance needs, and I know if I have any problems, he’s going to come and fix it. -
Review 102 (2024-03-27 - Rating: 5)
Anthony the maintence guy is very polite and is dedicated to keeping the trash and the property neat and clean wish mgmt was as polite and dilgent -
Review 103 (2019-07-27 - Rating: 5)
We just signed our new lease and Shardha Lea has been so gracious and professional and very patient we can’t wait to spend the next year at Boulder apartments, thank you again for all your help!!!!! -
Review 104 (2019-06-14 - Rating: 5)
Staff member Shardha Lea has given exemplary customer service in handling issues, which have been resolved immediately. Thank you Shardha for being professional and competent. -
Review 105 (2022-08-16 - Rating: 5)
Dalal is a gem. She was very kind and helpful. She answered all of my questions and made sure I was knowledgeable about the entire process. -
Review 106 (2019-05-17 - Rating: 5)
Shardha has been absolutely the best! She immediately responds back to you. She always had an answer for me when I needed to know something. -
Review 107 (2019-08-11 - Rating: 5)
Shardha Lea was very helpful cause she explained the different options I had for my choice. Hoping to rate this place 5 stars at the end of my lease. -
Review 108 (2023-03-07 - Rating: 4)
Good apartments, haven’t had any issues yet with the electrical, plumbing or A/C. -
Review 109 (2020-05-20 - Rating: 5)
Very beautiful and safe and I love that you can park anywhere you want to and you don’t have to park in a especial place very much recommend very clean when you get the apartment nothing goes wrong in the apartments 🥰 -
Review 110 (2023-09-06 - Rating: 5)
Had to make several calls up here regarding a rent inquiry. Nat was a huge help, very patient when answering our questions. -
Review 111 (2022-08-14 - Rating: 5)
Ive had the opportunity to visit this apartment complex and enjoyed the staff.. Dalal is awesome and makes sure you are taking care of.. -
Review 112 (2021-01-18 - Rating: 5)
Mrs Sharda Lee is very nice,always smile and speaks she take care of the work order in a timely manner,she is very professional when answering the phone and I really like her -
Review 113 (2019-05-17 - Rating: 5)
Shardha was the sweetest to help us! Made the application process smoothly :) excited to be part the Boulders! -
Review 114 (2019-05-17 - Rating: 5)
Starf and management of this complex is very friendly and professional.SHARDHA is fantastic!! so far any questions or issues i had was immediately addressed in a polite and professional manner. -
Review 115 (2016-07-22 - Rating: 5)
I moved in my apartment in April.and so far so good the staff is very friendly. The complexs itself is very quiet and pet friendly, I love living here no complaints -
Review 116 (2021-01-19 - Rating: 5)
Ive been at the boulders apartments for now 6 months I feel at home and comfortable the leasing office is very efficient in there in there work -
Review 117 (2019-08-02 - Rating: 5)
I am relocating from another city, and Dalal has been wonderful in assisting me with everything. I am very grateful to have found such a nice place to live. -
Review 118 (2021-12-07 - Rating: 5)
There is one person that stands out and that Shardha she made this stressful process so easy for me and when this young lady says she will do something it’s done within minutes…This young lady handles herself with so much grace and professionalism it is uncanny -
Review 119 (2019-07-19 - Rating: 5)
My application process was so stress free and easy!!! Shardha was so sweet and helpful!!! I’m so excited to move in!!! -
Review 120 (2022-08-15 - Rating: 5)
Stopped by looking to lease, Dalal was very pleasant, and knowledgeable. Looking forward to a new home! Thanks Dalal!!!! -
Review 121 (2023-11-15 - Rating: 5)
Very helpful with move in even water after hours to make I was situated before leaving highly recommended -
Review 122 (2023-09-05 - Rating: 5)
Been here 3 years and the staff they have now is really nice and understanding. -
Review 123 (2022-08-15 - Rating: 5)
This is a very nice complex with a lot of amenities. The office staff was very professional and thank you Dalal for assisting me and answering my questions! -
Review 124 (2022-08-16 - Rating: 5)
I have been living here since 2018 & I must say Dalal & Kandance have always been very helpful and i couldn’t be more grateful. -
Review 125 (2020-04-10 - Rating: 5)
Shardha was great and she helped us get into our new home! -
Review 126 (2022-08-14 - Rating: 5)
Visited the Garland location, Dalal was so sweet, pleasant and helpful.Love the community -
Review 127 (2021-12-14 - Rating: 4)
The boulders are quiet. Kid friendly. And the office people are very nice. -
Review 128 (2021-01-19 - Rating: 5)
Im very happy with my place my son and I are very grateful and BLESSED and THANKS to MS. SHARDHA sorry if I misspelled for everything continued BLESSINGS ALWAYS.😃 -
Review 129 (2023-10-13 - Rating: 5)
Listen lol Shout out to Kacey. No need for words. The crew is awesome lol -
Review 130 (2019-05-29 - Rating: 5)
Great experience the assistant manager seylin showed us property it’s a very nice clean property loved her customer service she was the best!!! -
Review 131 (2017-11-26 - Rating: 5)
Great complex quick service request completed honest neighbors i left my clothes in dryer 2 days they were still there love my place -
Review 132 (2024-03-20 - Rating: 5)
Anthony does a great job and is very professional 👍 -
Review 133 (2019-05-09 - Rating: 5)
Shardha at the Boulders has been great to work with! Friendly staff -
Review 134 (2019-08-18 - Rating: 5)
This place is so queit i love it the people react so fast to everthing like last week a big storm came and it was a couple of trees that felled and a couple minutes later i look out side again and the tree was gone -
Review 135 (2019-07-30 - Rating: 5)
Shadha was extremely helpful and very informative through my whole application and moving process!!!!! Loved it blessed blessed and blessed -
Review 136 (2019-07-20 - Rating: 5)
Is really excellent service from Fernando Torres when he resolve and fix the problem with A/C. Excellent service! -
Review 137 (2018-02-22 - Rating: 5)
Jessica Hill was 100% Helpful throughout my leasing setup -
Review 138 (2019-06-18 - Rating: 5)
Maintenance is well done and my stay here has been good. -
Review 139 (2022-08-12 - Rating: 5)
Love the staff, Kandace has been a blessing to this community!! -
Review 140 (2022-10-09 - Rating: 4)
The maintance gentlemen are great. Julio jas helped so much. -
Review 141 (2022-08-04 - Rating: 5)
Been here along time love it here,kandace lauri dalal awesome?👍😄 -
Review 142 (2024-03-20 - Rating: 5)
Even the squirrels love it here 🥰 -
Review 143 (2017-09-25 - Rating: 5)
Jessica Hill is AMAZING. Really cares about the residents -
Review 144 (2019-07-27 - Rating: 4)
Thanks to Shardha for such an amazing job! -
Review 145 (2023-02-24 - Rating: 5)
Is was good yo see Mom.. -
Review 146 (2019-05-14 - Rating: 5)
Great experience with the application process and staff -
Review 147 (2022-05-11 - Rating: 5)
Didn’t get to move in like I wanted to