North Forest Trails Apartments

Located in Houston, Texas

Address: 9550 N Wayside Dr, Houston, TX 77028, United States

Phone: +1 866-917-8184

Rating: 4

Services

On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Fitness centre
Pets welcome
Swimming pool
Free parking lot
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-10-31 - Rating: 5)
I was amazed when I went to tour the property and was immediately greeted at the door by Ms. Maryann. She began by telling me the information about the property but I notice the other office staff engaging with the residents , so I was curious of what was going on and found out that the property was hosting an interactive events that the resident was apart of from the property. I actually stayed and was offered treats and drinks. A community to where the management staff actually care was mind blowing. I will be returning and recommend this property to others. You have to see it for yourself. Go visit and ask for MaryAnn.

Review 2 (2024-10-11 - Rating: 5)
I give the manager Shawn 5 stars. Very considerate manager and offered to come resolve my issues herself. I was very impressed. We need more property managers like her. I am excited about the changes been made.

Review 3 (2024-10-23 - Rating: 5)
I just want to give 5 stars for the great customer service that these apartments have. The managers are really nice and well mannered. I really like Shawn alot because she is a really helpful and genuine person.

Review 4 (2024-10-11 - Rating: 5)
I was looking for a new place to live and walked into this property. The lady Mary Ann greeted me at the door and showed me the property. I like the property and the customer service. The manager Shawn came over and greeted me and I decided to apply. I am ready to move on the property.

Review 5 (2024-10-17 - Rating: 5)
MaryAnn and Jose in the office are amazing! They handled my issues with consideration. The new manager Shawn is awesome as well. Great new staff!! I like the changes.

Review 6 (2024-10-02 - Rating: 5)
I final meet the new manager Shawn while out on property was very pleasant and considerate about the residents. Excited what her positive attitude brings to the property.

Review 7 (2024-10-02 - Rating: 5)
I went into the office concerning a work order and Jose and the new manager Shawn assisted me. Its a nice atmosphere I. The office. They making great changing here. Great job

Review 8 (2024-12-30 - Rating: 5)
I have been here for three months I love my kids love it it’s quiet the management is awesome they meet every requirement that needs to be met they are understanding in any situation you have going I just love it here period.

Review 9 (2024-10-11 - Rating: 5)
I give the management staff 5 stars. Shawn has an awesome customer service and Mary Ann was very attentive I am applying to live on property. I am ready to move.

Review 10 (2024-09-10 - Rating: 5)
I moved into my apartment last month. Mrs. Simone was amazing. From start to finish, she made sure everything was on point for me and my family. She was very attentive to me and all of my needs. Mrs. Simone is awesome 🤩Thank you so very much for everything!!

Review 11 (2024-10-10 - Rating: 5)
I visited the property and I had a huge concern and the new manager Shawn helped me. She has awesome customer service and Jose also was helpful by showing me the property. Thank you, I will be returning.

Review 12 (2024-10-03 - Rating: 5)
I meet the new manager and she was very helpful and greet everyone that came thru the door. The changing thats the new staff bring to the property is very much needed.

Review 13 (2024-11-12 - Rating: 5)
I visited the property looking for a nice place to live and when I stop at North Forest and met Jose who was very helpful during the process. I applied and it took 4 days for me to move in and I am very happy with my new place.

Review 14 (2024-10-02 - Rating: 5)
I give the manager 5 stars for greeting me at the door with a beautiful smiling. She also assisted me while delivering supplies on the property.

Review 15 (2024-07-12 - Rating: 5)
I’ve just moved in by the week ago and I left my apartment. I love the staff there Miss Ashley she’s gorgeous. She’s go above and beyond. She deserve a raise and miss Mary Miss Mary she. It’s awesome. She does a great job in management. She deserve a raise as Miss Ashley. Anything I ask of them, they got it done in a timely matter They’re very home welcoming They’re very kind they have a heart And I can just say you have two gorgeous workers that work with you and working hard to keep the I would definitely give this out this apartment of fire store and I would definitely recommend friends and family I have a reason from Louisiana they made me feel like a real Texan family

Review 16 (2024-10-18 - Rating: 5)
Went into the office and met the new manager Shawn. She greeted me with a smile and took care of my issue. Very nice young lady.

Review 17 (2024-10-01 - Rating: 5)
I had an awesome experience with the management team in the office. I applied with Mary Ann and talk to the new manager Shawn. I am excited about the new move to the property.

Review 18 (2024-10-04 - Rating: 5)
The new manager was very helpful and help me with my resident accounts. I am thankful that changes are been made in this community. I give Shawn 5 stars.

Review 19 (2024-10-02 - Rating: 5)
It was a very pleasant visit with the new office staff. I meet the new manager Shawn and she was very helpful. This community is changing for the better.

Review 20 (2024-10-02 - Rating: 5)
It was very amazing atmosphere going into the community officeThe new manager has a great personality and sense of rumor. I give Shawn 5 stars for customer service

Review 21 (2024-10-03 - Rating: 5)
That new manager Shawn is very nice and has an awesome personality. It was very nice to meet her. Awesome customer service.

Review 22 (2024-10-03 - Rating: 5)
I really like the bee manager. She is very upfront and positive. Best thing could have happened to this community. We needed someone like her

Review 23 (2024-12-18 - Rating: 5)
Great place to live!! Love my apartment.. Mary Ann and staff are wonderful.. great customer service...

Review 24 (2024-10-03 - Rating: 5)
The property needed a manager that cares for the community and they finally put a very consideràte person there that takes the time to talk and ask about the changes. She brings a different atmosphere to the community.

Review 25 (2024-10-03 - Rating: 5)
I wish I would have meet Mrs. Shawn before I decided to move. She is very helpful and considerate. Very nice young lady.

Review 26 (2024-09-23 - Rating: 5)
Since we got the new management, everything has changed tremendously! I feel safer, and they’re on top of fixing everything! I’ve been living here two years and now I finally love it.

Review 27 (2024-10-01 - Rating: 5)
I the new office staff was awesome and help me with my resident account. I would recommend anyway to stay here because the community is changing. Thanks Jose for assisting me.

Review 28 (2024-10-10 - Rating: 5)
I meet the new manager during a delivery and she was very polite and awesome customer service. Great property!

Review 29 (2024-09-18 - Rating: 5)
Mr. Jose and Miss Mary has helped me out whole lot since Ive been They have made sure everything in my farming is a good standard working And since Ive been here the requirements has been cleaned up And one thing that I really like to thank you snacks to the kids when theyre get off the school bus from school.

Review 30 (2024-10-03 - Rating: 5)
I would like to give the new manager 5 stars for her sense of humor and customer service. Shawn is awesome!!

Review 31 (2024-10-04 - Rating: 5)
I toured the property and I am excited to get approved to stay on this property. The reviews are just what the say and Mary Ann was very helpful with the application process.

Review 32 (2024-10-11 - Rating: 5)
Went to visit the property and was very impressed. Nice staff and management was awesome. Thanks Shawn , I will apply

Review 33 (2024-10-01 - Rating: 5)
I had an awesome experience today and the new manager Shawn had a beautiful smile and personality. Awesome place to move

Review 34 (2024-10-15 - Rating: 5)
Shawn has awesome customer service and very polite. The units I was shown was very spacious. I am applying.

Review 35 (2024-10-15 - Rating: 5)
I was so impressed with MaryAnn and her informational tour. She was awesome. I give her 5 stars

Review 36 (2024-10-03 - Rating: 5)
New the office staff is so helpful and pleasant. Great group of people. Great fit for the community.

Review 37 (2024-10-03 - Rating: 5)
The new management staff has a positive attitude and changing things in the community is awesome. I give them 5 stars.

Review 38 (2024-10-15 - Rating: 5)
I give the new manager Shawn 5 stars for customer service and been considerate of residents

Review 39 (2023-10-12 - Rating: 5)
The apartment leasing process was a breeze and one of the easiest processes I have ever encountered when moving. The staff was great and easy to deal with. They honestly made the move in process lovely! I could not have asked for better service from the front office. Please request Management if you are ever curious about the property! My mom loves her apartment its nice and cozy just for her Verna Jenkins.

Review 40 (2024-10-03 - Rating: 5)
I really enjoy the positive atmosphere in the office and the staff are very helpful and pleasant. I see the change happening on this property

Review 41 (2024-10-03 - Rating: 5)
I meet the new office staff and it was very positive. I give them 5 stars

Review 42 (2024-10-02 - Rating: 5)
I would like to give Shawn 5 stars for her awesome customer service and positive attitude.

Review 43 (2024-10-02 - Rating: 5)
I would give office staff 5 star for their customers service and assisting me while living at the community.

Review 44 (2024-10-07 - Rating: 5)
I visited the property and was impressed. I am applying. Awesome customer service with Jose

Review 45 (2024-10-11 - Rating: 5)
I would like to give Mary Ann 5 stars for awesome customer service. I am gonna apply

Review 46 (2024-10-03 - Rating: 5)
I would like to g8ve the manager 5 stars. Shawn is amazing.

Review 47 (2024-10-04 - Rating: 5)
It was very pleasant in the leasing office and the staff has awesome customer service.

Review 48 (2024-10-10 - Rating: 5)
I visited the property and Jose was very helpfulI am going to get my app fee and return to apply

Review 49 (2024-10-15 - Rating: 5)
The office staff is very helpful especially Ms. MaryAnn. I love living here at North forest trails

Review 50 (2024-10-03 - Rating: 5)
The new management staff was very much needed. They doing a good job

Review 51 (2024-09-25 - Rating: 5)
Ive been since 2010And Ive enjoyed these apartments I been here 12yrs and Im not nowhere

Review 52 (2024-10-11 - Rating: 5)
I visited the property and Mary Ann assisted. Very polite lady.

Review 53 (2024-10-03 - Rating: 5)
I like the way the new management has made the community a better place. More changes coming

Review 54 (2024-10-01 - Rating: 5)
We did a good job on the apartment Carolyn miles very good job

Review 55 (2023-10-12 - Rating: 5)
The manager Mary was very polite and very willing to assist me. My voucher had expired due to another complex holding the voucher. Mary guided me through the process on retrieving a new voucher. I will lease with Mary and North Forest Trails

Review 56 (2021-11-12 - Rating: 5)
The new manager Ms Jade Jefferson and her staff are very sweet and professional.. Ive had nothing but good experiences when dealing with them. That includes all office staff and maintenance as well....I reported a problem in my unit and they came right on and fixed it..This is what we have been needing for a long time within this community...And Ms Jefferson also put forth effort to get to know her residents as well by organizing different social events... Im finally hopeful about the community because of management and staff....

Review 57 (2024-01-19 - Rating: 4)
I’m a current resident I’m on the 3rd floor I was told I was going to move into a 2nd floor apt , but I told her I needed a 1 st floor unit she said possibly a 2nd floor but , it wasn’t ready so the only 1 bd that was ready was on the 3 rd floor & I’m still on the 3rd floor now, I’m preparing to sign another yr. new lease again, I went to the office and spoken with Mary asst’s in the office she stated once I signed my new lease I d be up 1st for a 2nd floor or 1 st floor apt I to am disable I been disabled since 2009 yr and I struggle getting up or down theses stairs but, if I DON’T GET A LOWER LEVEL UNIT I’M JUST GOING TO HAVE TO MOVE OUT. . I love my location unit area I just needs to be down stairs I’m to old with my legs 🦵🏼 disabilities. LOVE MARY I JUSneed a little more help I don’t want to move out just to a lower unit in my are if possible keep me in mind please 🙏🏽. Thank you

Review 58 (2024-10-03 - Rating: 5)
I am so thankful for the new mangers. I she really cares for the community.

Review 59 (2024-10-04 - Rating: 5)
The new staff is amazing. I am impress with changes.

Review 60 (2023-10-12 - Rating: 5)
The manger Mary is very helpful and has a wonderful personality. She was very helpful in helping my members and friends locate a apartment.

Review 61 (2024-03-26 - Rating: 5)
The office staff is friendly and professional. I am so thankful for my new home 🏡 thanks for your support in keeping a safe home.

Review 62 (2023-10-12 - Rating: 5)
I recently inquired about renting from this location. I talked to several tenants and I heard good things about the management staff. The office staff was very helpful in walking me through the application process I cant wait to move in.

Review 63 (2021-11-19 - Rating: 5)
Since the new management took over a lot of good changes are happening! Mrs. Jade (manager) is very professional and helpful. Outside grounds are well kept and the Maintanance staff are polite and quick to respond.

Review 64 (2023-10-12 - Rating: 5)
I visited the property and everyone was so helpful and generous...They show me around and showed an vacant apt. Told me everything I needed to know ...looking forward to leasing at this property.

Review 65 (2024-10-02 - Rating: 5)
I give Jose star for amazing job

Review 66 (2019-07-30 - Rating: 5)
Ms. Cynitha is a very awesome person thats cleaning up this Property and things thats happening in my Apartment shes making sure everything is getting taken care of. Shes the right Manager for building this Community. The community has made a big chance. People are not hanging out like they used to because under New Managerment and I know I would continue being a resident here a North Forest Trails Apts. continue on building this Community up for the Residents

Review 67 (2021-11-20 - Rating: 5)
My apartment feel like a home YouTube management walking the property saying problems and fixing them as they go that make you feel valued as a tenant and They appreciate your business of living there.North Forest trail apartments got my vote thanks to good management

Review 68 (2022-04-30 - Rating: 5)
Love the new management and what they are doing with the property and how they keep us updated on everything and get everything done in a timely maner. And the new maintenance man Ray is awesome and very patient thank all you guys for the awesome work.

Review 69 (2018-02-19 - Rating: 5)
I absolutely love my apartment very spacious , the maintenance guys and office crew are great with getting back with you and making sure everything is done for you . Also theres security here , if you just stay to yourself youll be fine .

Review 70 (2023-10-17 - Rating: 5)
I visited this property and the staff was very helpful. The office seemed busy but they took the time out to address my issues.

Review 71 (2022-01-21 - Rating: 5)
I been in north forest trails 1year an its its been rocky alot of problems but last week I come in office an its a man name kirk he very professional he got right on the job yesterday I observed Rico work ethics an it was amazing he getting right on an Today I spoke to Daniel an he took care of all my needs so they are trying to turn this place to a peaceful home yes other managers came in an wasnt doing they part yall lets not take it out on these guys give them a chance cause they seem like they really getting on it hopefully they will keep our home safe liveable an peaceful ✌From Saundra Hawthorne

Review 72 (2023-10-12 - Rating: 5)
Thankyou Mary for helping me find my new home! She made the move in process simple and easy!

Review 73 (2023-10-12 - Rating: 5)
Ms.Mary is very sweet and helpful and I love her attitude and the maintenance men’s get the jobs done

Review 74 (2023-10-12 - Rating: 5)
I have never seen a more hard working staff, in a community such as that. I’m dedicated to volunteering to support.