Marquis at The Cascades

Located in Houston, Texas

Address: 4085 Hogan Dr, Tyler, TX 75709, United States

Phone: +1 888-227-3188

Rating: 4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Fitness centre
Pets welcome
Swimming pool
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-03-02 - Rating: 5)
I’ve been renting in the Marquis for 7 months. The largest compliment to the complex is that they do not forget you once you have signed. Erica Middleton my agent has been exceptional always friendly, available and genuinely concerned that my apartment is meeting my expectations. I feel fortunate to be in a place where people truly care.

Review 2 (2024-12-18 - Rating: 5)
I absolutely love where I live! The community is warm, welcoming, and filled with the nicest people you could hope to meet. Moving here has been such a blessing for my family and me.A special thank you goes to both Brittany Neighbors and Erica. Brittany was instrumental in helping us find our perfect home, and Erica has been an incredible support as well. Both have gone above and beyond on multiple occasions, whether it was answering questions, offering guidance, or simply being kind and reliable resources. Their help has truly made our experience here even better.I’m so grateful to be part of such a wonderful community, and I highly recommend working with Brittany and Erica if you’re looking to make this area your home too!

Review 3 (2024-12-18 - Rating: 5)
I had an excellent experience with the staff, who were incredibly helpful, kind, and eager to assist in every possible way. Their quick responsiveness and professionalism stood out throughout the process. Brittany went above and beyond by guiding me through the initial steps and providing clear instructions to help me find the perfect unit. Despite her busy schedule and numerous responsibilities, Tessa managed to efficiently handle all aspects of the procedure with remarkable care and attention to detail. The customer service was outstanding and truly top-notch, making the entire experience seamless and enjoyable.

Review 4 (2024-12-19 - Rating: 5)
I had such a great experience working with Alissa! She is incredibly professional, attentive, and always goes above and beyond to make sure everything runs smoothly. She answered all of my questions promptly and made the entire process so stress-free. You can tell she truly cares about the residents and works hard to meet their needs. I highly recommend her to anyone looking for excellent service!

Review 5 (2024-12-23 - Rating: 5)
I recently toured an apartment with Erica and had such a great experience! She was incredibly helpful, knowledgeable, and made the whole process so easy and enjoyable. I ended up signing the lease and I couldn’t be more excited to move in! Erica truly goes above and beyond, and I’m grateful for her assistance every step of the way. Highly recommend working with her!

Review 6 (2024-11-11 - Rating: 5)
I recently toured these beautiful apartments with Erica. She was super resourceful and helpful throughout the entire process before meeting her and throughout our time together. She is passionate about helping you find the perfect match and willing to work with you to meet your needs. Anyone in need of a home where they feel like they can get away from the hustle and bustle and just enjoy a luxurious peaceful life that’s tucked away from the city will love it here. Living at the Cascades also comes with many perks, like the country club, swanky gym, all the land, you can walk miles all the way to the back housing if you wanted to, It’s such a peaceful and serene walk passing by all the golfers. There are so many different layouts to choose from to meet your needs too. If you are looking for a nice place to call home, you won’t be disappointed with the Marquis at the Cascades!

Review 7 (2024-12-17 - Rating: 5)
My husband and I moved here VA Beach because he is a navy recruiter. We couldnt see the place before moving in however Brittany in the leasing office was so helpful along the way. She made our moving experience soo easy. Love the apartment very spacious. Large dog park- my dogs love it.

Review 8 (2024-12-23 - Rating: 5)
Wow. I stopped in the other day and I have to say the property is wonderful. Then the staff was another great surprise. Alissa is a keeper, she was attentive, friendly and answered all my questions happily. Her attention to detail and ability to build rapport quickly was impressive for such a young lady.

Review 9 (2024-12-19 - Rating: 5)
Recently visited this apartment community in preparation for a move in 2025. Erica was amazing! Ive been dreading this search, but her infectious personality made it fun. I havent lived in an apartment in a very long time, but Im actually looking forward to it now. I feel that Erica and the staff here will help make this transition a positive experience.

Review 10 (2024-12-18 - Rating: 5)
My husband and I have been on the hunt for an apartment & we have not met with a staff with someone as kind as Alissa. She answered all of our questions, and kept us updated throughout the entire process. 10/10 recommend working with her!Thank you, Alissa, for making this experience as easy as possible!

Review 11 (2024-12-20 - Rating: 5)
I can’t say enough great things about Israel in maintenance at the Marquee at the Cascades. He is the kindest, most hardworking person you could ever hope to meet. Every time I’ve needed assistance, Israel has gone above and beyond to ensure everything is taken care of quickly and with a smile. His attention to detail, reliability, and genuine care for the residents make him truly stand out. It’s clear he takes pride in his work, and it shows in the quality of everything he does. The Marquee is lucky to have someone like Israel on their team! Thank you, Israel, for all that you do!

Review 12 (2024-09-24 - Rating: 5)
I have been living at The Marquis Cascades for over four years and would not consider any other apartment location in Tyler. It all starts with the amazing leasing office and concierge staff - they are friendly, quick to respond, and a pleasure to work with. The maintenance staff is top notch and timely whenever needed, and the amenities are exceptional, especially the gym which is as nicely equipped as any in Tyler; and, access for play at the Cascades Golf Course. The apartment itself is quiet, well designed, and with a nice finish out which more than meets my needs.

Review 13 (2024-12-20 - Rating: 5)
Sam and Spencer were absolutely amazing helping me get back in my locked apartment quickly! Kind, helpful, funny, and polite! They even helped reset my garage door while they were there. I really appreciated their prompt assistance!

Review 14 (2024-12-18 - Rating: 5)
I worked with Misty and she has been excellent and patient with me from the very beginning of this whole entire moving process. She made the application process super easy for me. I Would highly recommend looking at the Marquis Cascades for you next move. 💗

Review 15 (2024-12-18 - Rating: 5)
We absolutely love the staff here! Sam, our maintenance guy, is truly exceptional. His attention to detail and follow-up are second to none—he consistently goes above and beyond to ensure everything is perfect. Highly recommend!

Review 16 (2024-12-18 - Rating: 5)
We have lived at the Marquis for 3+ years and really like every aspect of the property. The maintenance staff, specifically Sam goes out of his way to make sure any repairs or things that need attention are handled efficiently and quickly.

Review 17 (2024-12-20 - Rating: 5)
We moved from Lexington KY into the Cascades Apartments in Tyler, TX, the first of November, 2024. During the process of touring the properties, and making applications and through move-in, the Cascades staff, Erica Middleton in our case, went out of their way to keep us informed, and provided all of the necessary information for setting up our utilities and services.Our Villa/Rental is 2-Bedroom, 2-bath, with a third, that is set up for an office with closet, and a 2-car garage. Finishes include high coffered ceilings, with wood flooring in main areas, along with high quality other finishes. Any issue was handled quickly.The outside grounds are well maintained, and a large team are working , now, trimming trees, raking leaves and general outdoors, getting ready for our mild winter.We have moved many times, in the USA and around the World, due to my working career and feel that this is, hands down, a 5 Star experienceAgain, my thanks to Erica Middleton, and the rest of staff for making us feel welcome and at home, here in the community.Ron and Sharion Moore

Review 18 (2022-09-01 - Rating: 4)
I like living here. We just moved a month ago, and were glad to live here. Also the amenities are a plus. My husband, my daughter, and I really enjoy going to the gym, the pool, etc. Its a very nice place, and so relaxing having a great sight to the golf course. People at the front office have been nice and patient, specially Destiny, she was great and helped us a lot with the paper work.Cons: Its a little bit expensive and I would like to see more interaction between the residents.

Review 19 (2024-12-19 - Rating: 5)
The front office staff has been extremely helpful and supportive in every way. I recently had a maintenance concern in my apartment and Erica came through by following up with me in a very timely fashion to help get my situation resolved. Thank you!

Review 20 (2024-12-18 - Rating: 5)
Spoke with Brittany about a three bedroom apartment and the process to get started. She was helpful, had lots of specific information, and was super professional and excited for us. We really appreciate her help with this process!

Review 21 (2024-12-19 - Rating: 5)
Been living here for a minute now and I love it. I do wanna rave on Israel in maintenance. He made my place look BRAND NEW before moving in. He goes above and beyond for all the tenants here and I appreciate it so much!

Review 22 (2024-12-18 - Rating: 5)
Each time I go into the office at Marquis at the Cascades I am so impressed by the freindliness of the staff and the professionalism of all employees. The Assistant manager, Tessa Pottinger is such a delight. Always willing to help or just offer a kind smile.

Review 23 (2024-12-18 - Rating: 5)
My experience at The Marquis at The Cascades was exceptional, thanks to Alissa. She was incredibly helpful, knowledgeable, and patient while showing us a new apartment.Her professionalism and friendly demeanor made the entire process smooth and enjoyable. If youre considering moving here, ask for Alissa-you wont be disappointed!

Review 24 (2024-12-18 - Rating: 5)
I looked into this luxury complex and was assisted by the lovely Brittany Neighbors! I’m excited about the amenities offered and the overall feel of the area! Brittany and as very thorough and honest about the process and we can’t wait to get started!

Review 25 (2024-10-20 - Rating: 5)
Tessa was wonderful to work with she made our move-in seamless. We are so grateful for her hospitality. Thank you for making our move a great experience!

Review 26 (2024-12-31 - Rating: 5)
Tessa in the office was invaluable! She made the apartment-hunting process so much easier and she has such a bright, cheerful attitude!

Review 27 (2024-12-31 - Rating: 5)
This is a fantastic place to live and Tessa is always super helpful with whatever you need. She seems to always have the answer to any question or issue that arises and gives amazing customer service. I wouldn’t go anywhere else. Go see Tessa!

Review 28 (2024-12-19 - Rating: 5)
Brittany is always amazing and so kind, she is so diligent and truly makes every single experience easily and seamless. I wish I could say more good things about her.

Review 29 (2024-12-17 - Rating: 5)
Brittany was very helpful with explaining the property facilities, along with answering my questions. she also mentioned there are dog potty stations and dog parks/areas accessible for everyone.

Review 30 (2024-12-18 - Rating: 5)
We took a tour of your property with Alisa. She was very knowledgeable about the property and very welcoming and friendly. It was the best tour of an apartment complex I’ve ever had!

Review 31 (2024-09-04 - Rating: 4)
Great community to live in. The office and maintenance staff are very friendly and helpful. The apartments are gorgeous and spacious for the price. Ive only been here since July, but I already love it and feel at home.

Review 32 (2024-12-20 - Rating: 5)
Spencer came to fix a few things at our place. He was great, friendly, and got everything done. Illona is also amazing!!!

Review 33 (2024-12-19 - Rating: 5)
Brittany Neighbors is the best! She makes sure her clients are well taken care of and receive all the help needed, even after signing the lease 😉

Review 34 (2024-12-19 - Rating: 5)
I’m planning to move back to the Tyler area, and a friend referred me to Brittany Neighbors. She’s not only a great listener but also incredibly informative and resourceful. I’m excited to schedule a tour soon!

Review 35 (2024-12-18 - Rating: 5)
Alissa was very helpful and friendly! She was able to answer any questions I had with a smile on her face! Loved my experience with her!

Review 36 (2024-12-17 - Rating: 5)
Brittany Neighbors is amazing! She is so thorough and knowledgeable. Made sure my floorplan was exactly what I wanted!

Review 37 (2024-12-19 - Rating: 5)
This is a beautiful property. If you want to talk to someone professional and sweet go see Ms. Brittany. She is definitely a jewel.

Review 38 (2024-12-19 - Rating: 5)
Levi Garcia was great & quick with servicing our apartment. Best maintenance guy on the team !

Review 39 (2024-09-03 - Rating: 5)
The staff is great, helpful and kind. Living is quiet and peaceful. Alissa is an amazing help with whatever you need. Goes way beyond to always be helpful. Just great experience and living environment.

Review 40 (2024-12-23 - Rating: 5)
Recently moved to the marquis at the cascades and I love it.Here’s a glowing 5-star review for Alissa at Marquis at the Cascades in Tyler, TX:“I cannot say enough great things about Alissa at Marquis at the Cascades! From the moment I walked in, she went above and beyond to make sure all my questions were answered and that I felt completely at ease. Her professionalism, attention to detail, and genuine kindness made the entire process seamless and enjoyable. Alissa truly cares about the residents and takes pride in her work. If you’re considering making Marquis at the Cascades your home, Alissa is the person you want to work with. Thank you for such an exceptional experience!”

Review 41 (2024-06-01 - Rating: 5)
I have been to 5 rental apartments so far and this has been the best one. I have been living here for the past 3 years and am about to move out now and decided to review this place.Maintenance has been very quick to respond.Management has been helpful whenever Iv needed help.As a professional I care very much about timely email correspondence to avoid unnecessary visits to the leasing office and they have exceeded my expectations.

Review 42 (2024-06-28 - Rating: 5)
Tessa Pottinger is our person at Marquis at The Cascades. She helped us so much starting from first contact. We were able to secure our apt before physically seeing it. The paperwork was sent along with enough pictures to make our decision. She was totally honest and up front on everything and it turned out to be very accurate. We are happy, enjoying our new place and very grateful to Tessa for all She did for us. She made herself available after the move as well which is very nice. Very nice apartments, beautiful location, super happy. Thank you Tessa very much.Steven, Kristina and the Boys.

Review 43 (2025-01-01 - Rating: 5)
Lovely place. Like the layout. Found Tessa in the office very helpful. Her guidance helped us find just what we needed. Thx!

Review 44 (2024-12-18 - Rating: 5)
Just moved in and I absolutely love it here. Brittany was super helpful in picking this beautiful place. This is by far the nicest place I have ever lived!

Review 45 (2024-09-04 - Rating: 5)
We have lived here for a few months and have thoroughly enjoyed it! The amenities are great, maintenance is quick and the front office is super helpful- from move in to any other requests! Super peaceful community!

Review 46 (2024-12-28 - Rating: 5)
Levi does a wonderful job taking care of our home. Maintenance often shows up same day!

Review 47 (2024-12-20 - Rating: 5)
Israel in maintenance is the kindest and hardest worker! He always takes care of us and feels like a real friend!

Review 48 (2024-07-26 - Rating: 5)
Weve been here for four years now, definitely the most quiet and well maintained complex Ive lived in. The staff has always been very courteous and helpful. Especially Spencer from maintenance who has worked very hard fixing our broken AC this summer.

Review 49 (2024-12-19 - Rating: 5)
The maintenance operation has been really fast and precise. The operator didn’t disturb at all!! Levi Garcia was the operator and really appreciated.

Review 50 (2024-09-09 - Rating: 5)
These ladies are always so helpful and made our move in so easy! They even got us in a day early. Maintenance request are answered quickly as well. So far everything has been great!

Review 51 (2024-12-19 - Rating: 5)
Levi was very professional & helpful. He was able to fix what needed to be done while doing it in a friendly manner.

Review 52 (2025-01-27 - Rating: 5)
Brittany, Erica, and Alissa are part of the best leasing team Ive ever had the pleasure to know :)

Review 53 (2024-07-24 - Rating: 5)
Spencer from maintenance came out and resolved 3 issues quickly, politely, and helped clean everything up after he had finished the maintenance tasks. He did a great job!

Review 54 (2024-04-12 - Rating: 5)
We worked with Ilona and she was very very helpful. When anything went wrong or we came across some bumps in the road she was there to talk us through it and she did it in the most graceful way. We really appreciated her, her kindness and patience through it all! We can’t wait to call Marquis at the Cascades our new home!

Review 55 (2024-03-01 - Rating: 5)
The leasing director, Alissa, is great! After touring multiple apartments, I came here and Alissa was much more welcoming and helpful than anywhere I previously went. I am beyond excited to move in. The apartments seem nice, but the hospitality I received really convinced me to move here.

Review 56 (2024-03-01 - Rating: 5)
Great place to live! Alissa is super helpful and just has a heart for service. Anything I’ve needed she has helped me out in a timely manner and with a gracious heart. Would highly recommend coming to see her if you want a prestigious place to live and a leasing agent that is even more so! #teamAllisa

Review 57 (2024-12-17 - Rating: 5)
The Marqius is a beautiful compex with very nice neighbors. Brittany with the property management was very helpful!

Review 58 (2024-12-18 - Rating: 5)
Alissa is the most helpful! She has an amazing attitude and is so knowledgeable about the property!

Review 59 (2024-12-19 - Rating: 5)
Spencer on the maintenance team fixed my heater very quickly and was super polite answering all my questions. Thank you!

Review 60 (2024-12-17 - Rating: 5)
This property was very beautiful with great amenities. Brittany is very professional and was very helpful with all my questions!

Review 61 (2024-12-19 - Rating: 5)
Fantastic maintenance team! Spencer replaced my broken disposal same day. Awesome guy!

Review 62 (2024-12-18 - Rating: 5)
Alissa is very professional and always a big help with any questions I have! 10/10 recommend using her for all the help you need!!!

Review 63 (2024-02-29 - Rating: 5)
I have lived here for 5 years and Alissa has been nothing but helpful! She us very knowledgeable of her Job and exceeds expectations! She helps me with all my computer problems nothing but great things to say about her!!

Review 64 (2023-05-26 - Rating: 5)
Ever since moving in September of 2022, I’ve fallen in love with the community and friends I have here. From the amenities to the housing alone everything is wonderful! Alissa Harper was our leasing consultant and made sure we got the best deal with the time we were moving in! Call and request a tour to find your new home!

Review 65 (2023-08-12 - Rating: 5)
My boyfriend and I have enjoyed living here. The staff is friendly, the amenities are great. The neighborhood is safe, which is a big plus for us. You have everything you need within a 10-15 minute drive. Also love the fact that you get your own “tornado warning” from the community!

Review 66 (2024-12-24 - Rating: 5)
Sam with the maintenance team is awesome Id give him 6 stars if I could

Review 67 (2023-08-04 - Rating: 4)
I’ve lived here for about 3.5 months now, LOVE it. I love the location, the staff, and the amenities, I love knowing that my pets are safe here! They’re not as expensive as other apartments and for a full time nursing student that was very helpful! Would recommend to anyone moving to Tyler or just moving into a new home, this is a very friendly community!

Review 68 (2024-12-19 - Rating: 5)
Israel one of the maintenance guys helped me with my shower head/water pressure. Put in the ticket and the next day he fixed my problem quickly.

Review 69 (2024-07-14 - Rating: 5)
I love living here ! Everyone is extremely professional and friendly, if there’s any problems at management gets them resolved pretty quickly. Very quiet and family friendly environment. Would recommend living here.

Review 70 (2024-09-03 - Rating: 4)
So far so good. I’ve been here for 4 months and the only complaint I have is how the hallways/elevator smells sometimes due to the valet trash services.

Review 71 (2022-08-12 - Rating: 5)
Tessa, the leasing director, in the main office is the best! She takes the time to answer any questions you have, takes action quickly, and seems to genuinely care about the tenants. She has made the move in process less stressful. When I picked up my keys for the first time I noticed a small bees nest on the patio. I told Tessa and she contacted maintenance before he left for the evening and he was at my front door within 2 minutes. I really appreciate Tessa’s quick action to get issues fixed and how she takes the time to listen and follow up with residents.

Review 72 (2024-09-03 - Rating: 5)
I just moved here and everyone has been so nice and at one point I lost my cat and I called the front office and they were very helpful and very sweet!

Review 73 (2024-12-21 - Rating: 5)
Brittany makes you feel welcome and at home, which is unmatched when choosing where to live

Review 74 (2024-12-18 - Rating: 5)
Erica has been such a huge help 🙏 forever grateful and loving my new home 💝

Review 75 (2022-08-16 - Rating: 5)
I’ve had nothing but good experiences with Tessa and all the staff. Just a positive environment.. Tessa is very professional, her work ethic is amazing, from managing, leasing, repairs etc… Fantastic.. I moved here sight unseen from out of state and I was not disappointed. Everything Tessa said about the place was on point. Safe environment, maintenance is on top of any issues, nice neighbors, very happy and satisfied. Love it here..

Review 76 (2024-12-18 - Rating: 5)
Alissa was very helpful with my questions. Very polite and knowledgeable as well!

Review 77 (2024-01-05 - Rating: 5)
Brittany went above and beyond to help me find the perfect place to stay. From the moment I reached out for assistance, her dedication and professionalism were evident.Thanks to her, I found the perfect place to call home.

Review 78 (2023-04-10 - Rating: 5)
I absolutely love the Cascades. They are very sweet in the front office. The maintenance team seems to do an amazing job and try their best to fix the issues as quickly as they can. I love that this property has attached garages and I can go golfing for free rather than needing to pay for the Cascades country club membership. It is a beautiful property. The gyms are set up like a real gym and even better is they have a game room with a pool table and a huge tv I can hook my Nintendo switch up to for a bigger screen and play with friends! Mario Party in the game room is the BEST! I do not ever want to move!

Review 79 (2019-02-14 - Rating: 5)
Living at the Cascades has been wonderful since day one. I always loved that I had so many amenities to take advantage of as well as how friendly the staff is. I have had everything and more while living here. From golfing, tanning, pools, sauna, the dog park and so much more!! If I have ever had one issue it only took an email or call and the issue was fixed right away. ( The only issue I had was my water heater breaking which was fixed the same day it broke) I have a beautiful clean apartment and never seen one bug. I love the fact that my trash is picked up from my doorstep almost every night. From the staff to even the other tenants, everyone has been extremely friendly and helpful always. I have enjoyed my stay here and would recommend the Cascades to anyone and everyone. Go check it out otherwise youll be missing out on such a wonderful living experience.

Review 80 (2024-01-04 - Rating: 5)
We had some open maintenance issues, Levi and Spencer came in and took care of them. They really care about the quality of the work they do and didnt leave until they made sure everything was working properly. Great job guys! Thank You S. Carson

Review 81 (2023-03-18 - Rating: 5)
I am moving into this property soon and absolutely love the community and all it has to offer. But by far my leasing consultant Gwynn. She is so sweet and very attentive. I would recommend her to anyone looking for a great place for you and your family. She is also super knowledgeable and will do whatever it takes to find you the best fit for you.

Review 82 (2022-09-26 - Rating: 5)
Really quiet neighborhood with great amenities. I love how pet-friendly they are. It’s in a great location, close enough to popular parts in Tyler, but not too close to the craziness. If you need servicing in your apartment, the process is very quick and they come and fix whatever needs it as soon as they can! Recommended this apartment for those looking for a apartment with a homey feel.

Review 83 (2021-03-29 - Rating: 4)
We have lived here a few months. The staff is great! Our apartment is next to the air conditioners and sprinkler room so those are a little noisy. We can hear them in the bedroom. Other than that we haven’t really had any issues. Julius went above and beyond, willing to stay a little late to help us when we went to tour. We were on a bit of time crunch and he helped us get a super quick move in date. Staff is always super friendly. The maintenance crew was awesome when the power was out due to the snow storm, helping with the few emergency problems that popped up. Much more professional than the apartments we have lived in.

Review 84 (2024-02-09 - Rating: 5)
Brittany at the leasing office is just a pleasure to talk to. She is so kind and nice. She answered all of the questions I had and thoroughly explained everything to me. She is awesome!

Review 85 (2024-10-22 - Rating: 5)
Hats off to the Marquis at the Cascades Maintenance Crew. They are a first Class TEAM!!! Expect quick service when you issue a Maintenance Work Request. These guys are eager to help you get back on track and repair your problem. Thanks TEAM for all you do!!!!!

Review 86 (2023-09-19 - Rating: 5)
I worked with Ilona and she is the best leashing specialist I have ever worked with. The community is gorgeous, top-tier gym facilities and a sauna. Lots of perks. Far and away the best housing community in Tyler.

Review 87 (2022-09-01 - Rating: 5)
I have lived at a CWS community since January of 2021 and it has been a wonderful experience since day 1. The office staff has been incredible, the maintenance team is prompt with requests, and our home is beautiful. The grounds are so well maintained and the office staff is quick to send out community-wide emails to encourage everyone to be mindful of trash and other things. The only thing I wish for is more options for parking, but I also understand that there is limited space. I also want to mention that there was an ice storm in early 2021 and there was a lot of damage throughout the community. The amount of work that needed to be done was extensive but the office staff was always helpful and treated us as if we were the only unit with issues. Never like they were overwhelmed and always so kind. Thank you to the Marquis at Cascades team!

Review 88 (2024-12-19 - Rating: 5)
Brittany neighbors is the best on the team ! Such a beautiful soul !

Review 89 (2022-09-01 - Rating: 5)
I moved to Tyler for work. It was a last minute decision and I had to rush to find a place to stay in a short amount of time. I called one day around noon inquiring about openings and there were just a few. I was sent pictures of the villas and ended up going with it as my choice. I went into this blindly and solely off of good faith that this place was good. The pictures didn’t do it any justice. It looked great when I moved in. It was way bigger than I expected to be. I was and still am very satisfied with everything and the staff. And the community is quiet! Tessa was amazing during the entire process. Thanks Tessa!

Review 90 (2022-09-01 - Rating: 5)
We moved in about a month ago and absolutely love it! The office staff was so nice and helpful. Our apartment is beautiful! We had one minor maintenance issue which they were prompt to address. We love it! If you’re looking for a new home this is it.

Review 91 (2022-09-02 - Rating: 5)
We moved in recently and have been extremely happy with everything! Tessa Pottinger has been amazing!! She is friendly, efficient and completely knows her job!! She went out of her way to ensure our move in was smooth and easy!! She’s always available to answer questions or remedy our concerns. Highly recommend The Marquis and working with Tessa😊

Review 92 (2020-07-26 - Rating: 5)
My husband and I along with our dog moved in a few weeks ago. We appreciated that Marquis was pet friendly and had varied leasing options. I havent dealt with anyone rude at all in the office. Misty has been very helpful especially being she understands moving from another state. The office is friendly and they were so kind to my dog.

Review 93 (2023-08-01 - Rating: 5)
I have lived here for over a year and I cant imagine living anywhere else. The apartment amenities are amazing and there always on top of things when you file a request to have things fixed. I always feel safe and never worry when coming home.

Review 94 (2018-11-14 - Rating: 5)
I have been living here since July, and I have to say that I have really enjoyed living here. The maintenance staff is amazing here as well. They have always came on the same day I have put in a work order. The leasing office staff is also amazing and always so helpful with any questions I may approach them with. If you are looking for a wonderful place to live, this place is it !! :)

Review 95 (2023-08-17 - Rating: 5)
Just moved in here 2 months ago and so far love it! I love the golf course being right by my place and the amenities Marquis has to offer at an affordable price! Glad I made the decision to live here!

Review 96 (2022-09-02 - Rating: 4)
I am a current resident and so far living here has been great. Maintenance requests are answered typically within 24 hours which is nice, amazing amenities and valet trash, all at a decent price compared to other complex’s in the area. The only thing I would say is that upon move in there were quite a few issues with the apartment that needed to be fixed, but other than that it’s been a great time here.

Review 97 (2023-03-23 - Rating: 5)
I have had several friends ask if my wife and I renewed our lease at The Marquis at The Cascades. The answer is simple. Of course we have. We love it here. 2 pools. 2 gyms. 2 car attached garage. Trash pickup. Incredible office staff. Pool table. Business center with WiFi. Etc etc etc. Our 3 bdrm, 2 Bath with stand alone shower and jetted soaker tub, and 2 car garage is so spacious our 2 year old grand daughter rides her scooter around the coffee table, kitchen island and dining room table. I love the safety our 2 car garage provides. My wife presses a button and is safely home and protected from the weather as well. And BTW safety is is something that The Marquis provides with an abundance. Professional inspection of your fireplace, water sprinklers system in your apartment, chimney, fire extinguishers and on site security. I can feel that my wife is safe if Im gone and you cant put a price on that. There are many more reasons and amenities at The Marquis at The Cascades from the golf course to The Rose Spa. Simply to many to list here. You just gotta see it all for yourself .From the outstanding ladies in the office to the outstanding men in maintenance, the value you receive is just incredible. We have lived at 3 other apt properties in Tyler Texas and there is absolutely no comparison .So did we renew our lease at The Marquis at The Cascades, YES, and were STAYIN!!!!

Review 98 (2023-04-10 - Rating: 5)
The apartment complex is in a great location, and the staff is super nice. I had a few concerns about my apartment when I first moved in, but Gwynn at the front desk got them addressed very quickly and was super helpful. Price is pretty reasonable considering the location, and the garage thats attached to most apts is well worth it.

Review 99 (2019-10-02 - Rating: 5)
Five star neighborhood. I love my home. Great layout and a beautiful place to call home with many fantastic amenities. Neighbors are friendly and respectful of privacy. The office staff is very friendly and extremely helpful always making you feel at home. Maintenance crew is quit to respond to service requests and maintain the property at all times. I would recommend this place to anyone looking for a great place to live.

Review 100 (2022-08-13 - Rating: 5)
Alissa Harper was an excellent LEASING CONSULTANT! She ensured I had a smooth move in in addition to responding to all emails promptly. The lead maintenance lady is also great! She’s very helpful! Overall I love the place!

Review 101 (2023-04-10 - Rating: 5)
Hello and Good afternoon,I am happy to say when I came in I was warmly greated by Gwynn, she was very professional and knoledgable when answering my question. The tour was very enjoyable as could be, the building and apartment was very clean. I was offered a move in date and a favorable rent price for todays economy. I would like to say I look forward to dealing with the complex and I wish all leasing offices were like this. Gwynn made my day enjoyable and I hope to sign my lease soon.

Review 102 (2022-08-11 - Rating: 5)
So far everything has been great here! Tessa Pottinger was extremely helpful as we went through the move in and our initial maintenance requests were fixed within 2 hours of emailing. The amenities are nice and clean, and everyone Ive met so far has been friendly 😁

Review 103 (2024-12-19 - Rating: 5)
Spencer on maintenance was fast and curious fixing my microwave.

Review 104 (2019-02-15 - Rating: 5)
I have lived here for two years now. It is a very lovely community with so many things to offer. The staff (especially P.J.) is very helpful and has always made sure I love where I live. The amenities offered are very enjoyable and easily accessible, as well as far superior compared to any apartment complex Ive ever lived. The maintenance staff has always been very timely with requests and get the tasks done without wasting any time.

Review 105 (2022-09-01 - Rating: 5)
New resident here! So far it’s been great! The maintenance staff is sooo friendly and quick! The front office is very responsive and AWESOME at communication, and the grounds are so well kept. This is probably the best apartment complex I’ve ever lived at.

Review 106 (2024-07-19 - Rating: 5)
Levi has been very helpful in taking care of the maintenance at our apartment. Overall very satisfied with our experience

Review 107 (2023-08-01 - Rating: 5)
Staff is so friendly, very timely answering emails and maintenance requests, and very helpful with any questions! The property and units are extremely well kept! Amenities are very nice and the whole living community is very quiet and enjoyable. I wouldn’t want to live anywhere else in the area!

Review 108 (2018-02-06 - Rating: 4)
My wife and I have lived here for over a year. We like living here. The rent is very reasonable for the size of the apartment and the nice amenities. The staff has always been friendly and helpful. Anytime we need maintenance done, we put in the request and our concerns are dealt with in a timely fashion. The building is quiet. The only complaint that I have is that there seems to be a problem with people who do not live in the apartment complex or neighborhood using the workout center and pool. They are usually high school age people who will come in groups, drive up to the apartments, and go around the building through the clearing and to the pool area or into the workout facility. I have seen the courtesy officer check for wristbands once, and they all left. We like the workout facility in phase two better than phase one, but its under construction right now. The workout center in phase one has more equipment, but it is all cluttered together in there and there is not much to move around. Overall, we are very satisfied tenants. We would like for sand to be put in the shuffleboard in the lounge/game room. We would recomend this apartment to anyone that we know.

Review 109 (2024-07-11 - Rating: 5)
Erica made my transition of moving from my house to the new apartment absolutely painless. She answered every question I had and was always kind and professional.

Review 110 (2024-06-27 - Rating: 5)
Review is for the timeliness and efficiency of repairman in fixing fire alarm and garage disposal. Thank you for the job well done

Review 111 (2022-01-24 - Rating: 5)
On September 25th, 2021, my wife and I were attending the “Meet and Greet” (Coffee and Donuts) for the residents. While there, eating and enjoying breakfast with your staff I started a conversation with your absolutely incredible Rental Agent, Tessa. I told her I had a concern about a GFCI outlet in our garage. I told her it only worked if you moved it around and sparked as well. Next, I Asked Tessa how to generate a work order. I told her I did not know if this would be considered an ‘emergency work order’ or not. Tessa said that she did not like that It was sparking. I told her it only did it if you tried to use it so I would leave it alone until Monday.At this point, Tessa told me she was going to take care of this and said that she thought that Maintenance Man, Michael, was on the property, and that she was going to take whatever the most safe and protective course of action for my family, as well as the property. She told me she would contact Michael and send him over. Michael’s response time was so rapid that by the time my wife and I walked home from the donut breakfast, my phone was ringing, and I already missed one call from Michael. As soon as I walked in our front door Michael was knocking on the garage door. Michael explained to me that this was a safety issue which dictated he fix it immediately. I told him that I was sure he would rather be home with his family. He stated that yes, he would, but part of his job was to protect my family.Ms. Champion, I want you to know how beyond thankful my wife and I are! I had a question Tessa immediately said it was more than a question, it was a priority. She then set into motion the corrective action of sending maintenance worker, Michael, to our home. Michael, as well, would not consider leaving it and coming back on Monday. Michael told me he had seen my family here on the property and that part of his job is to protect anyone and everyone on the Cascade property as well as the property itself.Ms. Champion, especially in today’s day and age it is extremely rare to see or experience this type of amazing professional customer service let alone witness or be involved in it.Again, my wife and I cannot thank you enough. While Emma and I are certain you have many professional and trained members on your staff, we thank you for sending us your best, Tessa and Michael.Dude Breitbarth

Review 112 (2020-10-06 - Rating: 5)
So impressed with Marquis at the Cascades and highly recommend this community to any young professional that wants luxury amenities and stellar customer service. The leadership knows what they are doing and the leasing team consistently rolls out the red carpet. Ilona and Misty in particular, always go above and beyond. The entire staff has navigated the peak of the pandemic admirably. This is a great place to call home.

Review 113 (2017-12-06 - Rating: 4)
I have lived here for only about 4 months and I already absolutely love it! The amenities that are included is what made me choose to live here. They recently changed management and since I have moved in, there has been many updates around the property. I like to know that they are using our rent to make better changes for the residents. The only thing I dislike is that if you do not have a garage, parking is very inadequate. There is no designated parking for each apartment so sometimes you may be able to park right in front of your apartment or you may have to park a ways down.

Review 114 (2019-11-06 - Rating: 5)
We love it here, its so peaceful. We needed a place quickly, and Scott found us the perfect one for our family, and got the paperwork done in record time. We were so grateful! The apartment is beautiful, and so is the neighborhood..

Review 115 (2022-09-01 - Rating: 4)
I Had a great experience living in the duplex part of the community. I loved every moment of it. Now I am living in the apartment area and it’s been pretty good so far really no complaints other than the elevator uses it’s vacation days. But I would definitely recommend.

Review 116 (2022-09-02 - Rating: 5)
Im on my second year of living at the Marquis at the Cascades. I love that I have everything I need right here - beautiful golf course, the Rose spa, newly renovated gyms, great staff and maintenance, several great pools to choose from, dog park...etc. Plus, I have so many friends that live here as well which makes for one big happy community!

Review 117 (2023-11-14 - Rating: 5)
I wanted to take the time to give major credit where its do, after living here for 12 yrs... Ive seen lots of companies and staff... without question Alissa Harper is one of the best, shes quick to help always well dressed and absolutely has one of the highest bandwidth to walk the property....In Addition the Ast Manger Tessa is decades a head of her time... shes extremely helpful as well as Johnny on the spot.. her Management skills are prompt, fast, and always on par...thats coming from a man thats been in high pressure sales for 31 yrs.. as well as I own 3 small businesses all 3 production (sales & customer ) based....Therefor I tend to notice a lot more than most of the public... Not to mention I ran a 2phase property when I was younger... My only question is when is Tessa getting her own property... for yrs Ive watched Tessa get to work early (daily) and is always there late....she is the ONLY one Ive seen do this ....If she hasnt been considered for a property....of her own to run .... someone has missed the ball... as her dedication and persistence is clearly under valued and should rewarded as well as promoted.. Again this is coming from a person that owns multiple business.......Im confident if this company wont ... make no mistake... other companies WILL....

Review 118 (2022-09-01 - Rating: 5)
Been living here for a year, no issues with the property. The amenities are nice with two gyms and access to some good equipment there as well as two pools. The property is tucked away so it’s a very quiet neighborhood.

Review 119 (2019-02-07 - Rating: 5)
I have lived at the Cascades for over a year now. The experiences I have had here surpass anywhere else I have lived. The front office staff has always been gracious with my time and willing to meet with me, especially PJ. The Maintenance staff, in particular, exceeds all expectations and are there to help with any request in the blink of an eye. 10/10 I would highly recommend living at the Cascades if you are looking for your new home.

Review 120 (2021-11-25 - Rating: 5)
I think the maintenance staff does not get the recognition it deserves. For one, they are short staffed. Have been. Some residents might not be aware. With that said, HUGE shout out to Ashley for getting an issue not only fixed, called after hours to make sure the issue was indeed fixed! Now who does that??? Shes definitely an asset to The Marquis and can fix anything! Goody and Randy ROCK, too!!!

Review 121 (2019-10-01 - Rating: 5)
Living here has all the advantagesClose to everything but quiet and beautiful. Not your typical rentals. Property is clean and well maintained. Pools. Workout rooms. Dog park and walking or jogging paths. You would be proud to say u lived here

Review 122 (2024-09-04 - Rating: 5)
Great experience through leasing with them and great environment! Love the amenities

Review 123 (2023-01-15 - Rating: 5)
All the ladies in the leasing office were a pleasure to deal with. Alissa took great care of us and went above and beyond making the entire experience a great one. Good job ladies!!!

Review 124 (2018-06-01 - Rating: 5)
Beautiful place, nice community. Golfing, big pool, workout center, quiet neighbours, and friendly people. What more could you ask for? Dont let negative reviews get you away from this place. My brother Philip works there and lives there, he loves it, and just visiting makes me want to move here.

Review 125 (2018-08-20 - Rating: 4)
I wanted to wait a few months before posting my review of the place. First of all, I have to admit that it is a nice place to live with all the extra features. Im just not sure if it worth the price ($1392 for a 2 bed 2 Bath and a garage not including Utilities). Just make sure you check for cell service FYI AT@T sucks (with out booster $299) out there. Another thing is that they Require 2 forms of Government ID whether it is Social Security card, Drivers License, and or Birth Certificate. Maintenance Ill give 5 stars every-time. They always comes instantly when you call unless its busy.Now here comes my issues :1) There is one leasing agent that I flat out have to say....they are useless. They are sweet and nice, but that basically all they were good for. I ended up going to management to get my issues resolved. (So glad I got to deal with Jennifer Escojido! Excellent Customer Service...Wished I went to her from the start).2) WARNING! There is a expensive fee if you did not clean, leave any damages, or forget to return keys (That was my EX Roommate which he had to cover).3) Just an FYI there are some Rich Snobby people at the golf course/Driving Range that will talk about you to their friends. Didnt even whisper4) Its in the middle of no where.Over all I think this would be a good retirement home or if you have loads of money you can toss out of a window. If you spend most of your time on Broadway....take it from some one who live at the Cascades for a year.....find a place closer youll get tired of driving back and forth. If I retire or become filthy rich Ill be moving back to the cascades, but for now I am content with where I am now.

Review 126 (2022-12-12 - Rating: 5)
Im Kesh im planning to move this month . im so excited staff is really good specially i want to mention about Alissa . the way she welcome its awesome. very good PR person. hope everything is going good with Marquis

Review 127 (2022-09-29 - Rating: 5)
Tessa Pottinger was a very helpful, patient & understanding leasing agent !!She helped me with the application process & move in process as well!She is great at what she does & gets back with you asap!

Review 128 (2019-09-26 - Rating: 5)
I like the amenities offered here. Pool, laundry service, dog play area, weight room with lots of equipment. The staff is helpful and always answers my questions. The business room with computers and charging areas for the tech savey is awesome. You will enjoy!

Review 129 (2024-12-19 - Rating: 5)
Levi Garcia has great service every time shows up quick and effectively

Review 130 (2019-09-21 - Rating: 5)
I had An amazing experience with Ashley trying to resolve a maintenance issue at my home. The service was fast, easy, efficient, and Ashly was able to calm my nerves during this maintenance process. I HIGHLY RECOMEND.

Review 131 (2019-02-15 - Rating: 4)
Living here has been pretty good. My biggest complaint is the neighbors constantly slamming their doors, plus we ALWAYS seem to end up with neighbors who have late night parties that are extremely loud!I know in apartment communities these things happen but the last 3 sets of people who have moved in have had loud parties well into the early morning hours.As others have stated, parking can be and is an issue - it lacks due to fire lanes, but not much is done to those who constantly stay parked in the fire lanes. There was a vehicle parked in the exact same spot for an entire week, day and night, before what I assume was a ticket appeared on its windshield and it still sat there for 2 days afterwards. It is unfair for those who get ticketed when they are parked there for even a short time - dropping something off and being there for literally 10 -15 minutes.Maybe having the courtesy officer or even Tyler PD/SCSO be on board to do more consistent patrolling of the complex would cut back on the loud parties and those parking in the fire lane all the time.Dog poop is of course a hassle as people do not pick up after their animals.Everything else is great as far as living there. If youre looking to lease - talk to PJ - he knows what hes talking about, gets things taken care of, is very fair and personable!

Review 132 (2024-08-14 - Rating: 5)
Levi is a great worker always fix the problem and make sure its actually fix and dont just rush great service hereThank you❗

Review 133 (2020-08-15 - Rating: 5)
Probably the best place Ive ever rented. Great amenities and perfect location for my work. Quiet and everyone is super friendly. Great leasing office that is super quick to get involved. No complaints on my end. Keep up the great work!

Review 134 (2024-08-12 - Rating: 5)
Spencer went above and beyond to address my maintenance request. Really appreciate the great service

Review 135 (2023-10-11 - Rating: 5)
The air conditioning broke down this summer and Spenser from Maintenance came and replaced the compressure the next day. Spencer was very nice..pleasant..funny and very professional..I thank him very much for all the help ..Susan

Review 136 (2024-09-28 - Rating: 5)
This review is intended for Alissa Harper: Excellent customer service skills; extremely knowledgeable; was extremely helpful in accommodating the move in process and was a blessing to me personally in how she handled the entire process. Well done!

Review 137 (2024-02-29 - Rating: 5)
Alissa was amazing! such a great help throughout the whole leasing process! absolutely love it here!!

Review 138 (2023-04-22 - Rating: 5)
Alissa Harper is a fantastic leasing agent at the Marquis at The Cascades. The apartments are very nice and located in a peaceful area.

Review 139 (2024-07-25 - Rating: 5)
Spencer was very friendly, prompt and took care of my issues quickly!

Review 140 (2020-09-27 - Rating: 5)
Beautiful on site property with countless amenities for residents. Julius was very professional, informative, and helpful in regards to any questions I asked of him. Definitely recommend to anyone looking for a new home in the Tyler area!

Review 141 (2023-08-04 - Rating: 5)
I have absolutely loved living here! This community is incredible and a beautiful place to call home. Everyone is so nice and friendly!

Review 142 (2024-12-18 - Rating: 5)
Spencer fixed my dryer quick

Review 143 (2024-07-18 - Rating: 5)
Levi is awesome takes care of all of our maintenance when it is needed!

Review 144 (2024-12-19 - Rating: 5)
Good service and a nice place to live!

Review 145 (2023-08-01 - Rating: 5)
For my first time experience as first time renter is amazing! Staff is amazing especially Ms.Tessa, she’s very understanding & thoughtful!

Review 146 (2019-10-01 - Rating: 5)
Moved in recently and have to say the staff was great to work with, I personally dealt with Kelly and he was great very personable and professional. I will definitely recommend the Marquis for anyone looking for a great place to live

Review 147 (2019-03-23 - Rating: 5)
I came just to tour the location, I loved it, great people at the office always will to help with any questions you may have, I got to meet someone from maintenance very professional and always busy. If if wasn’t for the distance of my job I would move to the property in a heartbeat, thanks for all your help guys.

Review 148 (2019-02-13 - Rating: 5)
Such a good living experience! All of the amenities are a huge plus as well. Everyone is so helpful and will go above and beyond for you regardless of the situation. Ask for Pj!!! He’s phenomenal

Review 149 (2023-08-01 - Rating: 5)
My mother lives there and she loves these apartments! She would rather stay there all day instead of going out!

Review 150 (2022-12-23 - Rating: 5)
Alissa and Tessa made my experience here so awesome and very easy to work with. Would highly recommend The Cascades!!

Review 151 (2024-12-28 - Rating: 5)
Levi from maintenance was wonderful.

Review 152 (2024-06-23 - Rating: 5)
Had a leaking toilet, Levi fixed it, fast and clean, great job

Review 153 (2019-09-26 - Rating: 5)
Everyone on their staff, is amazing and always smiling! They also have the best cookies, pet-friendly, and family oriented.

Review 154 (2023-01-10 - Rating: 5)
I have been working directly with Misty and Lincoln for quite some time and they are amazing! Quick, friendly and helpful!

Review 155 (2024-02-09 - Rating: 5)
Thank you to Ms. Brittany N. who was our tour guide, she was very patient, helpful and kind!!

Review 156 (2020-10-01 - Rating: 5)
Everyone has been nice and professional to us.Your office staff is super and the maintenancestaff is always very helpful. Thank you.