Marquis at Great Hills

Photo of Marquis at Great Hills

Located in Houston, Texas

Address: 10050 Great Hills Trl, Austin, TX 78759, United States

Phone: +1 888-226-8680

Rating: 3.9

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Hot tub
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-05-22 - Rating: 5)

    I am the community director and absolutely love this place. The apartments are spacious, charming and updated. The pool is beautiful and there is a large hot tub for the colder months. The residents are so friendly and really bring a sense of community to this place. We are working on a lot of projects and updates this year as well!

  • Review 2 (2024-10-18 - Rating: 5)

    Iā€™ve lived here 3 years now and love the place. They have the best pool in the area and great staff. Management has always addressed any issues Iā€™ve ever had in a timely manner. I love the location as it offers convenient access to food and grocery, a quick commute to the domain, and easy freeway access. I originally picked this place because a number of units offer personal yard spaces as well as an offering of detached garages for those that need them. It fit my situation perfectly and Iā€™m glad Iā€™d made the decision to call this place home the last 3 years.

  • Review 3 (2024-11-06 - Rating: 5)

    I started my job as Assistant Community Director of the Marquis at Great Hills in September and I love this community. The residents are so kind and courteous and our maintenance team is stellar. The office team provides unmatched customer service and the care for the community is deeply displayed in every interaction. We are undergoing a community face lift and I am so excited to see what is in store for 2025!

  • Review 4 (2024-09-19 - Rating: 5)

    Iā€™ve lived here for over five years and can tell you that the people are the best thing about this complex. The people who live here and those who work here, especially the maintenance team and its director, Adan, and the community director, Megan.Adan has been with the property for over 15 years and is always so friendly, knowledgeable, and helpful. He truly cares about his residents and their well-being and works tirelessly to ensure that all maintenance issues are resolved. He goes above and beyond for the complex and can put a smile on anyoneā€™s face with a simple ā€œHello!ā€ and a wave from his golf cart.Megan has been wonderful to work with since joining the complex. Regardless of how busy she is, she always makes time for me to walk in and ask any questions and provides prompt solutions. I appreciate her open-door policy and trust that sheā€™s got her residentsā€™ best interests at heart when managing the property.Thank you both for the hard work you put in to maintain this complex and make it a great place to live!

  • Review 5 (2024-09-25 - Rating: 5)

    I have been here 3 years and recently moved into a new apartment. While the old apartment was nice, I love my new apartment. It has everything I want, including the under-counter LED lights in the kitchen!A big thank you to Megan and her team for their hard work and friendly atmosphere. It really makes it comfortable living here. Thank you, Megan.

  • Review 6 (2024-09-03 - Rating: 5)

    This has been the best apartment I have lived in since I moved to Austin. The complex is just pure beauty. The amenities are great as well and the staff are very responsive and professional. All I can say are good things about Marquis at Great Hills. They have the biggest pool I have ever seen in a complex yet not crowded, thereā€™s abundance of trees or nature per se, and walking distance to so many shops. The area is safe and gated and the units are clean and look new.People who live in the complex are also very friendly. It is a definite 5 out of 5 for me. Indeed, Marquis is home for me :)

  • Review 7 (2024-12-14 - Rating: 5)

    Weā€™ve lived here for two years and honestly have to give the maintenance crew a huge thumbs up. They are quick to respond and go above and beyond to make sure weā€™re taken care of. Antonio is amazing and we want to renew our lease just because heā€™s here.

  • Review 8 (2024-09-10 - Rating: 5)

    Lovely property nestled in a fantastic area for shopping and dining! Nearby hotels for guests you donā€™t want staying with you. Lots of decent parking for residents and the pool is magnificent! The leasing team is helpful and the maintenance team is on point. Adan is always a familiar face to see and Megan is always smiling and waving.

  • Review 9 (2024-11-05 - Rating: 5)

    Shoutout to Jesus, our amazing maintenance person! Even with another urgent matter on his plate, he made time to fix my AC, stop a leak, and prevent any extra water damage. His dedication and skill are beyond appreciated ā€“ thank you, Jesus, for going above and beyond!Thank you to him and all the awesome staff there for everything you do

  • Review 10 (2024-11-26 - Rating: 5)

    Very polite and professional staff here. Any issue I have had since moving in has been extremely minor and taken care of very quickly. Compared to other places in Austin to rent, this stands at number 1.

  • Review 11 (2023-08-17 - Rating: 5)

    I started this adventure because of the need for a place to live with dignity and comfortably close to my job. I found this wonderful place, where every day I get home after a long day at work it feels like Im arriving at a comfortable hotel room. I can relax for a long time in the whirlpool tub, before going to take a shower and go to bed to sleep. Thank you Marquis at Great Hills

  • Review 12 (2020-01-02 - Rating: 5)

    I have personally lived here 14 years, and I donā€™t plan on leaving. The maintenance staff lead is amazing and punctual, the community is safe, valet trash, and most importantly the community listens to feedback. If you are able to qualify to live in this luxurious yet classy setting, you will not regret it. The new Luxer packaging system is state of the art and easy access, with a brand new workout room.

  • Review 13 (2024-09-10 - Rating: 5)

    Location is convenient, 5 minutes from the domain, easy access to 183 and MoPac. I toured 3 units, and they were very spacious. Large resort style pool. Really enjoyed touring the community

  • Review 14 (2024-05-22 - Rating: 5)

    Thinking about relocating to Austin, so I stopped by to get some information on moving in. The young lady by the name of Natasha assisted me and I just wanted to let you know how great she was. She was very knowledgeable about the property, she made me feel welcome with her excellent customer service. She answered all of my questions in full detail and that really made your property stand out on my list. Creating a great experience like that for future residents is awesome and she nailed it.

  • Review 15 (2023-09-16 - Rating: 5)

    I lived in Marquis at Great Hills for an year and cant say enough positive things about this community and its outstanding property manager Tanisha and her team. Any questions or concerns I had were addressed promptly.I liked lush greenery, serene atmosphere and very nice pool area in the apartment.Security and maintenance were also top priorities at Marquis at Great Hills. I always felt safe and secure, and any maintenance requests were handled swiftly and efficiently. The maintenance team was always friendly and professional, ensuring that my apartment was in perfect condition.

  • Review 16 (2023-08-25 - Rating: 5)

    Continuing my two-year stay here, Im pleased to say I have no major complaints. The management remains attentive to our needs, which is a big plus. The abundance of trees creates a pleasant atmosphere, perfect for leisurely walks in the shade. The central location is fantastic, with easy access to essentials like Target, Costco, and Sams Club. Being near the Domain adds to the convenience. Overall, a great place to call home.

  • Review 17 (2024-05-22 - Rating: 5)

    I spoke with Natasha over the phone. She was super helpful and kind. She gave me great information about the apartment, and she was so knowledgeable. I had a wonderful chat with her and canā€™t wait to see the property once Iā€™m in town. Excellent customer service!

  • Review 18 (2024-07-18 - Rating: 5)

    Hello, to whom it may concern. I HIGHLY recommend the Marquis at Great Hills. I am a new resident and I couldnt be happier with my decision to move here. Everyone at the leasing office has been absolutely amazing! Big shout out to Will and Meagn. Theyve made my move so easy and seemless. Definitely recommend šŸ‘Œ.

  • Review 19 (2024-02-29 - Rating: 5)

    Thinking of relocating to Austin so have been touring areas and apartments. Megan, property manager, gave us a tour. She was very knowledgeable and welcoming. Apartment was very nice, grounds and pool were beautiful. If we make the move to Austin it will be to this apartment complex. Megan- Thanks again for your time and patience.

  • Review 20 (2024-05-03 - Rating: 5)

    Leaving this review for Antonio, who handles the maintenance at Marquis Great Hills. I had a couple issues with our AC and he was so quick to help. Heā€™s professional, timely, and genuinely cares about the residents and our experience in this community. Thank you Antonio!

  • Review 21 (2024-05-27 - Rating: 5)

    Been living here for a year now and this apartment complex is great. The pool is HUGE and they just upgraded the gym and grill area. Madi helped me move in and she is phenomenal! Highly recommend!

  • Review 22 (2024-05-22 - Rating: 5)

    Spoke with Natasha about the property, she was very welcoming, friendly and passionate when speaking about the property. You can tell when a person really enjoys their job and this young lady seems to take pride and enjoyment in her work place.

  • Review 23 (2024-05-22 - Rating: 5)

    My husband and I are looking to relocate to Austin. We looked at Marquis at Great Hills complex. Natasha, the assistant community Director has been an amazing help. She is very professional, patient and detailed. We cant wait to take a tour soon !!!

  • Review 24 (2023-06-20 - Rating: 4)

    Iā€™ve been living at this complex for almost 3yrs it offers a refreshing and streamlined living experience. With sleek design, convenient amenities, and a prime location, its a fantastic place to call home. Highly recommended for those seeking modern, hassle-free living! Not to mention the office staff is very helpful, my wife and I were in dire need of a bigger apartment. And Tanisha took great care of us! She knew we were in need and made the whole transfer process a breeze ! Maintenance requests are always addressed quickly. The ONLY downfall is the Swimming Pool: it seems like it is always closed for one reason or another! Its very frustrating.

  • Review 25 (2022-01-29 - Rating: 4)

    I only lived here a year but I loved it, apartment was a great size and I loved how updated the appliances and counters, etc were. Maintenance request were resolved pretty fast. Amenities are great, pool and hot tub are amazing, gym could be better. Overall an amazing community, only reason for 4 stars is finding parking close to your building after 6 PM is a pain. Also at the start of our lease one of the leasing consultants treated me and my roommate as if we were a burden and not worth the time. I believe he has since been replaced, Other staff was super nice .

  • Review 26 (2022-04-07 - Rating: 5)

    I have been a resident of Marquis at Great Hills for 6 months and I have nothing but good words for this place. The apartments have modern appliances, and the living experience is very enjoyable with an amazing pool and many different amenities.Additionally, both the leasing office and the maintenance team are very efficient and responsive.Special shout out to Josh with the maintenance team, who promptly replaced the broken A/C system in our unit with a very fast and professional service. Thanks!

  • Review 27 (2022-04-06 - Rating: 4)

    This apartment complex has been an overall good experience, with some minor negatives of note. I think this is a great place to live overall if you can afford it, as rent prices have been going up quickly recently everywhere in this area. Lets start with the negatives.If you are on a floor with a neighbor above you, expect there to be some noise between the floors. Depending on your upper neighbor, you might have more or less noise, but the insulation between floors is basically what you would typically expect and is not particularly good.Another issue is that the apartment complex is a few decades old now, and so it shows some age. This isnt a very significant concern, but some apartments made more recently will be in perfect condition.Finally, I am not a big fan of gated communities, as I like being able to walk places to get some exercise, but for those who care about the gating, the front gates are very often broken. I would say maybe 30% of the time it is broken, so it is incredibly often.Now, for the positives.This complex has an excellent atmosphere. The trees, the walking paths, the little picnic tables, and the grills all make it seem more like a park outside.It is in a great location. You can walk to the Arboretum quickly, and it is a 15-30 minute walk to the Domain. You can drive to either trivially.Maintenance is on point and takes care of issues quickly. Since the apartment is a bit older, of course things will fail, but they take care of it without much issue.Packages go to a centralized room using Luxor for package management. This makes it so they are quite safe from theft. There are still one or two thefts a year, but they are much less than other places, as the only way to get in is if someone with a package lets someone else into the package room that isnt supposed to be there.I also had a great experience with management in general. They even helped me out when I was in a crash and my car was taken by insurance due to being declared totaled. Normally I would have to pay for new stickers and RFID tags to get through the gate and park, but they gave it to me given the circumstances.

  • Review 28 (2023-08-01 - Rating: 5)

    Have loved living here since 22. Have only had one minor inconvenience, otherwise never need to call maintenance and noise is minimal. Nice units that are being upgraded upon tenant move-out. In the event that you get an apartment you dont like I have neighbors that say they work with you to get you into new units.

  • Review 29 (2023-08-25 - Rating: 5)

    Weve been living at Marquis at Great Hills for a couple of years and its been good so far. You have the usual apartment offerings but what makes it unique is the reliability of the management and maintenance teams day in and day out. These people makes the community going alongside the support of the residents

  • Review 30 (2023-08-01 - Rating: 5)

    Today while visiting a friend I ran into this nice little lady, by the name of Megan. She said she was the property manager, such a very nice individual. My friend and I was having conversations about me possibly touring one day and she suggested coming down to the office and she would tour us herself. She had the the best customer services ever so I decided to write a review. Thank you so much for all the detailed information.

  • Review 31 (2023-08-16 - Rating: 5)

    Amazing staff, Spoke with the assistant director Tanisha on the phone she is wonderful and willing to help in any way she can. Excellent location: samā€™s club, Costco, and Trader Joeā€™s within a short walk (10-15min). Pet friendly. And the pool is AMAZING!!! Great place to relocate!

  • Review 32 (2022-09-01 - Rating: 5)

    After moving from out of state, it was very difficult to find an apartment that felt like home. We had visited so many complexes we started to go crazy. Our last one to visit was Marquis at Great Hills and we fell in love. They stayed late for us to visit and check out a unit which was so nice. It is the perfect location, close to the Domain and close to many grocery store options! I Love the valet trash service, the pool is really great, and the people here have been very nice.

  • Review 33 (2023-08-16 - Rating: 5)

    Spoke with Tanisha today on the phone. She was a great help. The place is pet friendly which a plus for me. The location is close to Sams Club, Trader Joe, Costco which are all my favorite places to shop. My kids are really going to enjoy the pool on the property.

  • Review 34 (2024-04-25 - Rating: 5)

    Spacious apartments and amazing maintenance team that tend to any request in such a timely manner! The manager Megan is always available when I need her, Great place to live!

  • Review 35 (2022-01-18 - Rating: 5)

    I have been a resident of Marquis at Great Hills for a couple of years now and the living experience is very enjoyable. The apartments are spacious and luxurious with new appliances, remodeled kitchen cabinets and wooden floors. The community amenities like swimming pool, club house etc are well maintained. The service requests are promptly addressed as well.Special shout out to Amy, Nathan and Amanda with the leasing office for going above and beyond their responsibilities to address resident concerns.

  • Review 36 (2021-03-29 - Rating: 5)

    Marquis at Great Hills is definitely one of the top apartment complexes in Austin. Amazing location, incredible staff, and one of the best pools in the whole city.The maintenance staff quickly resolved any issue and the office staff is always on top of any requests. I lived here through the Freeze of 2021 and the team did an amazing job to make everything as comfortable as possible. Thanks for everything you do! Definitely recommend!

  • Review 37 (2024-05-25 - Rating: 5)

    Natasha is the absolute best! She is so sweet, welcoming, patient, and helpful! I love being able to call her because she can always answer any questions I have.

  • Review 38 (2021-05-23 - Rating: 5)

    Current resident here. Iā€™ve worked in the apartment industry previous so it was easy to notice how well managed the office is. The staff was super responsive. Maintenance gets things done in a timely manner. The property is clean and feels safe. I have no complaints and Iā€™m very satisfied. Hopefully it stops raining so much so I can check out the pool and huge hot tub!

  • Review 39 (2023-07-18 - Rating: 5)

    Great maintenance team! Adan and Antonio responded quickly to my broken a/c and had it working again in no time. I have had a great experience living at Marquis at Great Hills. The location, office and maintenance staff are awesome!

  • Review 40 (2024-05-22 - Rating: 4)

    Natasha Thurman is a go to person. Very dedicated to not only to the tenants but making all Is are dotted and Ts are crossed. Very passionate person with a warm and welcoming smile

  • Review 41 (2022-07-08 - Rating: 4)

    Sara Craig the leasing agent is very easy going, transparent, and kind. She took care of my needs genuinely and got back to me promptly. I did end up going with another apartment due to the limited supply of upgraded units and they also wont be able to tell you if plank wood flooring will be installed in the unit youre interested in until current residents move out. However, Saras assistance alone deserves a 5 stars.

  • Review 42 (2023-08-02 - Rating: 5)

    Since moving here about a year ago it has been a great experience living here. They are quick to fix any problem which problems rarely occur and the best part is the pool. Residents are super friendly especially the pet owners.

  • Review 43 (2014-08-19 - Rating: 5)

    I absolutely love living here! My two bedroom, two bathroom is super spacious and very affordable - mainly because we chose not to get upgraded appliances, but our apartment is still very nice for the price. The pool is also a major plus to living here, along with being by the Arboretum. The maintenance staff is wonderful! Anytime I put in a request, theyre in and out within 24 hours. The only complaint I have are the teeny tiny parking spaces. Love the Marquis at Great Hills!

  • Review 44 (2017-09-24 - Rating: 5)

    I have lived at Great Hills going on my 3rd year and I LOVE living here. The pool is so resort like my friends choose to come here over the apartments that they live at. I have an online shopping addiction and the office is so sweet they take my packages and have even helped me carry the bigger ones to my apartment.I have lived in many apartments over the past years and I can honestly say that the people who work in the office here are the best of the best. They all remember my name and give me a friendly smile and wave. Parking is a bit tight in the summer however the maintenance team is spot on.I see a lot of the reviews and see that they are getting bashed for noise from neighbors above them this is apartment living and if you want NO noise get a house. I hear my neighbors from time to time as well but I am conscious to those below me. I have a wonderful quiet place that overlooks the dog park and absolutely love it.Looking forward to another year here.

  • Review 45 (2021-08-13 - Rating: 4)

    I lived at the Marquis at Great Hills for quite a while. Overall, this is a nice complex. Requests for repair are completed in a reasonable time. Parking can be a pain for both guests and residents.Some apartment units are showing there age but the remodeled units now coming on line are up to date. If you live on the 1st or 2nd floor you may have trouble with squeaking floors and heavy walkers. Perhaps as part of the carpet replacement they could double check the anchoring of the plywood to the ceiling rafters. I rarely hear anything through the walls.The pool is very nice and the exercise room was updated within the past few yearsThis location cannot be beat, close to shopping, dining, movies, and the Domain. If youā€™re looking for an apartment you owe it to yourself to check out the Marquis.

  • Review 46 (2023-08-16 - Rating: 5)

    I just moved here from Houston 5 months ago and Madison at the front desk has been very helpful during my moving journey. She was very informative during the tour and helped me feel confident and comfortable about moving here. I highly recommend this property to anyone.

  • Review 47 (2022-01-10 - Rating: 5)

    All of the staff at Marquis have been exceptional to deal with ā€“ we moved in and realized an issue with our place, and they quickly accommodated us moving to another unit. The grounds are clean and well kept, and the apartments are very solid for the price and location. We look forward to staying here for a while.

  • Review 48 (2019-12-11 - Rating: 5)

    Was a little hesitant about moving to a new community but that changed after meeting the staff at The Marquis. I have had nothing but friendly interactions with the staff at The Marquis - Kristi was amazing helping me decide on a floor plan and answering any questions or concerns I had with my move. My interactions with Nathan and Claire have also been wonderful and so helpful while I have settled into my new home. I really appreciate the resistant activities that are offered making this a social and fun place to live. The community is clean and extremely dog friendly with a fantastic maintenance team who is quick and efficient at getting issues resolved. I am very happy with my decision to change communities :)

  • Review 49 (2020-04-01 - Rating: 5)

    I really enjoyed the two years I lived here. The pool and courtyard area are reason enough to move in. The staff is friendly and helpful and willing to work with you. The work out facility gets the job done. The best thing about the property is the location. You are literally in the middle of the two best shopping centers in Austin (Domain and Arboretum). Not to mention you have 5 grocery stores in walking distance of your front door. I would highly recommend this place, I believe it is the best bang for your buck apartment complex in Austin.

  • Review 50 (2023-08-16 - Rating: 5)

    Spoke to Tanisha on the phone asking questions for my 9 year old son and I. She was super sweet and helpful and this is definitely the place for us. Close to everything and has a pool and we can keep our dog too! Canā€™t wait to move in.

  • Review 51 (2017-07-24 - Rating: 4)

    Gorgeous pool and landscaping. Party sized hot tub! Clubhouse and gym are always very clean. Staff is very friendly and helpful. They respond quickly to any issues you have. Great location. Apartments are spacious, but a bit basic and dated on the interior. Theyll tell you the units have hardwood floors but its actual vinyl.

  • Review 52 (2023-08-28 - Rating: 4)

    My husband and I, just moved to this lovely apartment, 2 weeks ago. Let me tell you about this amazing person, who helped us get this beautiful apartment, that we are enjoying now. Amy the property namager, was so helpful, patience and knowledgeable in guiding us to secured this place asap. At first, she showed us 4 layouts 1 bedroom apartments, so we can see our options. With her help, we were able to get a big 1 bedroom apartment, weā€™re very happy. Amy is very accommodating and friendly as well. Also her teammates are super helpful and friendly too. We look forward to enjoy the great amenities of this community soon. Thank you so much Amy, youre super awesome. The McCollumā€™sšŸ„°

  • Review 53 (2021-02-13 - Rating: 5)

    In all honest, I have truly enjoyed my time living at the Marquis at Great Hills Trail. The landscaping is beautiful and I like how it feels tucked away but still so close to everything.Location could not be more perfect as it is 5 mins (if that) from the Domain and easy access to Mopac and 183, not to mention I can walk to Target.In my personal experience the maintenance team has been great and responsive, and the few times I have needed to go to the office I was always helped by the team.I have also made wonderful friends here.

  • Review 54 (2021-02-19 - Rating: 5)

    Marquis at Great Hills is really a little hidden treasure in the area of the Domain in Austin! Its close enough to just about any store you might need, close enough to the highways but still far enough to where you dont hear highway traffic, and offers great amenities! The staff was always quick to reply, quick to take care of things when needed, and kept the property clean and safe! Package pickup was also very convenient and not reliant on office hours, which I thought was an added plus!

  • Review 55 (2018-08-03 - Rating: 5)

    The location is perfect! The apartments are beautiful, specious (with big closets!) and well taken care of. The property itself is very pretty and maintained. The pool is amazing, everyone loves to hang out there. The best part is the yard, if you are lucky enough to snatch up an apartment with a yard, youll never want to leave.

  • Review 56 (2017-02-23 - Rating: 5)

    After an initial issue with a noisy neighbor the manager, Dawn, worked with me to resolve the issue. The apartments are in great condition and very well laid out floor plans. I love the amenities, especially the dog park. Location is awesome and close to a ton of shops and restaurants. What really sets CWS properties apart from the rest though is the great management. I previously lived at Midtown Austin and loved it there as well. Dawn is an amazing property manager and works hard to ensure residents feel like they are heard and treated with respect. I highly recommend Marquis at Great Hills!

  • Review 57 (2023-08-02 - Rating: 5)

    My fiancĆ© and I have had a fantastic experience since we moved here last year. Beautiful, clean neighborhood, nice amenities, and theyā€™re quick to resolve any issues if they arise. Only positive things!

  • Review 58 (2018-08-04 - Rating: 5)

    When we visited the property , Garrett was extremely enthusiastic and a great tour guide of the property and all the options that CWS offers to prospective tenants. The move in process was very easy and maintenance was always quick to respond to any requests. We moved out because we wanted to live in a house, but we really enjoyed living at Great Hills and would highly recommend the property to anyone looking for a place to live in the area.

  • Review 59 (2018-07-03 - Rating: 5)

    Ive lived here for 4 months now and I love everything about this place. Its beautiful, the office staff are extremely friendly and courteous and the location is to die for. I literally drive 1 mile to work, and there are grocery & retails stores, gas stations, and tons of restaurants within literally a 3 mile radius. Maintenance responds very quickly and the parking lot is well lit at night for those who like to run after dark when its cool outside. The pool looks so much like a resort and is always clean. This place has a gym with cardio equipment and weight training equipment. (They even have clean towels for the residents!) I absolutely love this place and plan on being here until I find a house. Oh yea, parking IS a little tight for visitors, but there are plenty of parking spaces for residents.

  • Review 60 (2022-05-10 - Rating: 5)

    Enjoyed my tour at Marquis at Great Hills last week! Sara Craig did an amazing job with the tour and has been extremely helpful with answering my barrage of questions about the units and community. Very positive experience overall and one of the most helpful agents Iā€™ve interacted with.

  • Review 61 (2023-09-04 - Rating: 5)

    Ms Tanisha at the Management Office is the best thing that has ever happened to The Marquis at Great Hills Trail. She is patient, knowledgeable and does it ALL with a smile & a great attitude. Thank you for your great management skills Tanisha!

  • Review 62 (2020-02-14 - Rating: 5)

    My husband and I needed a short term lease before moving into our house and decided on Marquis at Great Hills mostly due to the location. Claire Montgomery was our leasing consultant and she was absolutely darling - helpful and accommodating and sweet. We settled on a third floor apartment even though we preferred the wood plank flooring of the first floor. What we gained instead was absolute privacy and 10 foot ceilings and a larger space! We had an upgraded 2/2 with a huge living/dining area as well as a breakfast nook, and we loved every minute of living at MGH. Granted, in there middle of summer those stairs to the third floor were not fun! The location truly cannot be beat, walking distance to Target, Whole Foods, Sprouts and Home Goods to mention a few. Easy access to Mopac and 183. The pool area has a resort feeling to it, with plenty of sun beds and bbqā€™s. Parking can be a bit tricky if you donā€™t live close to the covered parking but we were always able to find a spot even if it meant walking an extra few yards. The maintenance team was always quick to respond to requests. All around 5 stars!

  • Review 63 (2021-02-04 - Rating: 5)

    I love living here. Going on my 8th year. Itā€™s the best complex at the Aboretum. Luxury, secluded and gated community. The pools like a resort. Today my water heater gave out. Minutes after calling in the repair Maintenance arrived at my door. The replacement went smooth and the crew of two were so courteous and friendly. As all my repairs have been over the years. The manager Amy is the best. Thank you to all the staff!!

  • Review 64 (2017-08-03 - Rating: 5)

    I have been working with Michelle and she is an absolute sweetheart! If you are in the market for an apartment give her a call, she is amazing. The complex itself is very quite and scenic even though it is in the middle of the Arboretum, I walk to Sprouts and NXNW without even breaking a sweat. If you have pets this is the best complex, the dog park always has a lot of people/pups hanging out and it is a close group so your pup gets tons of love. I really like this place and normally I am kind of ambivalent about apartment complexes so definitely check it out.

  • Review 65 (2019-04-07 - Rating: 5)

    Ms. Michelle Torres was awesome! She helped us to make sure our move was smooth without surprises. She is passionate for customer satisfaction. Very pleasing personality to show apartments for someone new to the area. The apartments and neighborhood is a great place to live. I fell in love with this apartment community during my hunt for apartments. I recently moved from Chicago to here. Thank you Michelle Torres for helping us find our right choice of apartment.Adding review for Ms. Claire Montgomery. She has been very kind and gentle spoken in her conversations. I appreciate her dealing in a gentle way.General review (Good)Service requests handled promptly. No major problems during our stay. Love the valet trash pickup system recently introduced. The dumpsters are lot more cleaner now. As our apartment unit is close to the road I keep hearing vehicle noises when I open the patio door. Thats a small minus. If you are looking for silent place make sure to pick a unit not close to the road. Thank you Marquis so far.

  • Review 66 (2015-06-12 - Rating: 5)

    The staff is incredibly helpful and friendly, down to earth too. They are very responsive if something does come up, but honestly the need for something to be dealt with is rare as the property is very well maintained and cared for.After being here a few months, noticed the buildings are Very Quiet! Its not because were all quiet tenants, but rather that the units are very well built and sound is absolutely minimal between them. Nice bonus.

  • Review 67 (2016-10-06 - Rating: 4)

    I like these apartments, but I really miss the way the pool used to look when it was lighter blue. We used to have a unit overlooking the courtyard and the pool glowed at night like a 5-star tropical luxury resort. They recently changed it to a dark grey-blue bottom and now the pool is closed many nights and the lighting inside the pool seems to be dimmed way down. To me, it just doesnt have the same inviting ambiance that it once did. Also, I second one of the other comments about the building not being up to condo specs. In both apartments Ive been in, you can very often hear people walking or stomping above you. Other than that, and the lack of parking, its a nice place in a nice location. The kitchen and bathroom finishes are very nice and the floor plans are spacious.

  • Review 68 (2022-10-18 - Rating: 5)

    I canā€™t say this about everyone, but Nathan is an exception. This man knows what he is doing and he is very helpful, and he just has a kind soul. Thatā€™s the best time and fun Iā€™ve had trying to get into an apartment. I didnā€™t have to worry because he had every answer to any question. Iā€™ll be satisfied no matter my outcome on this apt. The place is gorgeous and Nathan only added to its ambience.

  • Review 69 (2020-01-18 - Rating: 4)

    I love the property and the apartment but they promise maintenance requests will be done in 24 hours and Iā€™ve never had them complete even the smallest of requests within 3-4 days and thatā€™s after me calling them to see why itā€™s taking so long. Other than that it is a great place. I especially like Kristi sheā€™s so sweet and made my decision to move to great hills incredibly easy

  • Review 70 (2019-12-23 - Rating: 5)

    My experience leasing has been AWESOME because of CLAIRE!!! After touring many properties, we came back to this one three times because Claire has been so wonderful to work with. We narrowed out our other apartment choices because she worked with us so greatly to get exactly what we wanted. Ask for Claire to assist you, as she is so sweet and friendly and the reason we decided on Marquis at Great Hills!!!! Thank you Claire!

  • Review 71 (2020-02-01 - Rating: 5)

    Overall my wife and I have had a good 2 years living here. The apartment we have is very spacious and open, and the space is used well everywhere. We barely hear the neighbors except for when people walk down the hall next to the front door which is really nice. Theres a lot of natural light that comes through the windows and our cats love the 1 foot-wide patio area they can sit and hang out on all day. Really, the living area is done very well.The best feature this place has was just recently added, and thats the mail room. Its just a room with a lot of shelves and cameras with a tablet outside you use a code to enter the room that youre sent when you receive a package. The carrier drops the packages off and registers them with the system directly. Often times I get texts right when my package is scanned, so I get down there and the delivery person is still delivering. And, of course, you can get the packages 24 hours a day which we love. Best upgrade ever.The pool is probably the most notable part of the community areas. Just look at pictures, it really is as nice as it looks. Its also very well lit at night time, so it never feels unsafe to walk to and from your car or to just take a walk around the complex. People regularly walk around the complex, so theres almost always a few people within earshot which I think adds to the safety of the complex quite a bit. Theres also a covered garage with a second floor of covered parking as well. Its too far away to park in for us, but a great spot to put your car for the occasional hail. Theres a car washing station thats awesome with a free vacuum and a little dog park next to it. Theres also some cool walking trails on the outskirts of the buildings but still within the property, though theyre not very long.Now onto the bad stuff. The parking is the obvious one, but I think some people really over-exaggerate it a lot of these reviews. We live in THE MOST parked in area of the complex, and yet we rarely get annoyed by the parking. It works like this, get to the parking area next to your apartment, if theres not a space continue driving to the nearby parking spots that are reasonably far away, if there are none there theres always a loop you can do to get back to the opposite side of the acceptable walking distance areas and for us there is always a parking spot over there except for the rare occasion when we do have to park far away (randomly this place will super fill up, theres no logic to when it happens sometimes either lol). The thing is, it is a little annoying to find the spot, but the walking distance is never really an issue. In fact, the distance even from the farther parking spaces is less than the normal walk to my last apartment from the closest spot. The only time it is an issue is when you have groceries, but the cool thing is people understand the parking situation around here, so its never an issue to park in an area you shouldnt park in for a few minutes to run your groceries up. On a side note, Ive never had my cars doors dented, though I can see how it would happen in some of the spots. There is a specific area where the spots are to small to park any type of car next to each other, so you always get there and see a car, then an empty space, then a car, then another empty space and so on because even if all the cars are Miatas they couldnt park next to each other using those spaces. They seriously need to get rid of a few parking spaces and widen those spots.The other bad thing here is the front gate. Its ALWAYS broken it seems. I mean, dont get me wrong, the front gate is just for show as we all know they provide no actual security, but its funny because every time I get home and the gate is open I wonder if it will suddenly start closing on me as I get near or if its broken and going to just stay open no matter what. Its never even gotten close to hitting anyones car that Ive seen but still kind of annoying to have to think about every time. The fence around the property otherwise seems pretty solid though.

  • Review 72 (2021-01-13 - Rating: 5)

    As a vendor, I work with many properties. Great Hills is always at the top of their game. Their professionalism and overall good nature makes them easy to work with. Displays of genuine care for their residents are abundant. I can only imagine living at a community with such staff would bode well for anyone looking in the Austin area!

  • Review 73 (2022-08-08 - Rating: 5)

    I would recommend this complex to all of my friends looking. The staff is excellent, so eager to help, considerate and fun! These days when the staff just donā€™t seem to care, they are truly exceed expectations! The apartments are very nicely done and grounds look great too! This would be a great choice!

  • Review 74 (2020-02-06 - Rating: 5)

    I came by with my friend the other day to see The Marquis and the guy who showed us around, Blake, was extremely accommodating. The grounds were well kept and the apartment was very nice. My friend ended up choosing another place that was closer to her job, but I just wanted to give a shout out to Blake because he was the nicest and most fun front desk person we dealt with.

  • Review 75 (2015-09-30 - Rating: 4)

    When moving to Austin last year, my partner and I toured nearly a dozen communities across the city before deciding on Marquis at Great Hills. In general, I would rate the community 4/5 - I would absolutely recommend living here but there are a few things left to be desired.In more detail -- Our Leasing Professional, Katie, was wonderful - she was new to the industry but was a sweetheart and did her best to answer all of our (many!) questions. The leasing process was smooth though the move in process was something of a train wreck - we were bounced between staff members and told conflicting information several times, leaving us with a lot of undue stress (for instance - I had to send income information three separate times in different formats due to being told the wrong info by uniformed/ill-trained staff members).Since move in, our apartment has been absolutely wonderful. We have a walk-off patio that we love and our home is the perfect size and layout for us!The positives -Great maintenance team (issues fixed within 24 hours every time, no matter how minor!)Outstanding pool/amenitiesKind leasing professionalsPERFECT apartmentThe negatives --First and foremost - the community has been in a constant state of renovation since we moved in. We werent warned about this (beyond being told that we would have a new roof) and its been frustrating to constantly be moving our cars, stepping on nails, ducking under ladders, listening to hammering at all hours, finding trash on our patio, etc. The improvements are noticeable and were excited to see the finished product, but its been exceptionally annoying to live in a construction site for the last 10 months.-The location isnt great for someone new to Austin. Its convenient for basic shopping and getting to the major thoroughfares but I often feel that were living a bit too far from civilization.-The office staff, while always professional and kind, seem to never quite know what theyre doing. Questions go unanswered, calls go unreturned, and getting our renewed lease took four separate efforts.-The worst thing, aside from the ongoing construction, is the never-ending stream of poorly written emails from the office. We get at least four per week (usually in very condescending and rude tones) telling us what not to do in the community or what new maintenance project is beginning to inconvenience us. The office bombards us with these emails even for things that dont impact us and sends them out with such frequency that Ive received upwards of 20 per month every month. Whoever writes these emails also seems to be sorely lacking in their English education and desperately needs to discover both spell-check and a basic primer on grammar.All in all - I couldnt be happier to live at the Marquis at Great Hills. If wed had proper warning before move in about the construction and if the office could get it together in regards to communication, I would truly have no complaints - and those are awfully minor things to be bothered by in the scheme of your future home.

  • Review 76 (2019-05-01 - Rating: 4)

    Overall this isnt a bad place to live. This is the first apartment complex that takes the time to listen to their customers! The maintenance staff stays busy and the people in the office are always willing to lend a hand to make you happy.

  • Review 77 (2019-12-06 - Rating: 5)

    Been living here since middle of summer 2019 and I absolutely love it! The units are spacious and very clean. They also have an amazing pool even on the busiest days you feel like you have enough space for yourself!

  • Review 78 (2019-06-07 - Rating: 4)

    Overall a great community with spacious and updated apartments. The apartment itself is the thing Iā€™ll miss the most about living here. 4 stars overall just because I accept and realize living in a community run by a huge company comes with challenges, but if you treat the staff how youā€™d want to be treated, youā€™ll be just fine.Pros:The pool, hot tub, closet and storage space, big balconies, the two-story parking deck (live in bldg 14-16 for easy access!), the staff was fantastic, most neighbors were super chill and kind, the community was generally kept clean.People complain about parking, but I lived against the parking deck and parked there everyday with multiple empty spots. I knew visitor parking got limited so I made sure and let my friends know that. Thereā€™s no more room for the complex to build so you canā€™t blame the Property anymore for parking.Cons:The ā€œ24 Hour Maintenance Policyā€ is simply a selling point and legally the Property has themselves covered. It does not mean they will fix everything in 24 hours, it means you only need to get a receipt of your submitted service request in 24 hours.. which is obvious since itā€™s an automated system and you get that in your e-mail within minutes šŸ˜‚. Most requests took 3-7 business days and donā€™t bother trying to get rent back as promised in the policy if ā€œrequest isnā€™t responded to or complete in 24 hoursā€. šŸ˜‚Example: I moved-in May 2018 and my air conditioning was not working. I have 4 requests on file, all saying ā€œfixedā€ when it wasnā€™t, and it took over 7 days to get it working. Normally, I understand, but as a brand new resident in their first week... come on, customer service should be top notch. They gave me a portable AC unit on Day 4 of failed completions, which only cools one room but at least I could sleep there!. When I asked the property manager Dawn (just got relocated within the Company) about getting rent back for the days prior I couldnā€™t even stay there (90+ degrees outside every day), she said she could not do that. As a brand new resident, I was shocked, but again was not surprised and didnā€™t let it affect my attitude towards the other staff.(Side note to that - I donā€™t care if that maintenance person is no longer with the company, why should a resident have to pay for the mistakes of your employees?)The dog park is mulched and small, with a lot of LOUD dogs. Avoid living in building 16 and others near it if you donā€™t want to be woken up early by the same group of gatherers and their dogs every day. Hours are not enforced. I love dogs, I have a dog, but I hate being woken up. Love & Respect Thy Neighbor.Landscaping crews always worked early mornings, more noise.The community gates are left open ANY time itā€™s windy, raining, going to ā€œfreezeā€, or storms are approaching. Theyā€™ll often leave it open for entire weekends, which results in...Car break-ins and vandalism. Someone stole tires off of two Chargers overnight, and while the Property sent an e-mail to residents blaming ā€œcrime in the areaā€ šŸ¤¦šŸ¼ā€ā™‚ļøOverall, loved my apartment and loved living there. Staff is kind and my apartment itself was a 5/5. Just wanted to bring to light some of the cons that future residents could run into.I donā€™t want to read the Marquis response that will inevitably follow this review - ā€œThanks Cameron. Weā€™re glad you lived here. Weā€™re sorry that instance happened, please let us know if thereā€™s anything we can do for you, please reach out, etcā€ - what you can do for your residents is honor policies you brag about on tours and make things right while they actually live there, especially in their first 2 weeks of tenancy.Peace n Love n Godspeed

  • Review 79 (2023-04-04 - Rating: 5)

    Very thankful for support from Tanisha. She has been amazing and quick to respond and handle all items. :)And another appreciation to Antonio who helped me with maintenance.Location is amazing but also staffs here are kind and great! šŸ˜Š

  • Review 80 (2015-04-15 - Rating: 4)

    We lived here from 2012-2013. We got lucky and got an apartment in the back of the complex, away from the pool and close to the parking garage. It was definitely the prettier side to the complex. The unit itself was nice and the vinyl wood plank flooring made unit look higher end. One thing I didnt like is that they used very cheap paint so whenever something touched the walls it took the paint with it. Over the year we were there we probably only used the pool 4 times, but it was nice to look at. Their new leasing center was being built and was completed shortly before we moved out. It was overall a nice place to live because it was close to a lot of things (i.e. mopac, arboretum, arbor walk, etc).

  • Review 81 (2024-02-29 - Rating: 5)

    Madi who works in the leasing office gave me a very informative tour, very sweet and patient with all my questions! Overall nice apartments.

  • Review 82 (2022-04-12 - Rating: 5)

    We have lived here for nearly 20 years. There are many things we like here, especially the location. It seems we are close to everything. We really like the staff, espeically the maintenance guys. Adan is extremely nice and he does nice work, too.

  • Review 83 (2023-08-01 - Rating: 5)

    Love the staff! They have made my time here incredible. I had a maintenance issue in my apartment and the property manager, Megan was super helpful and made sure it was fixed ASAP!

  • Review 84 (2024-09-04 - Rating: 4)

    Great location and amenities, especially the pool! Would recommend living here!

  • Review 85 (2024-02-28 - Rating: 5)

    Madi is absolutely amazing! She really makes you feel great about renting here. Iā€™m excited about my new journey here

  • Review 86 (2022-09-01 - Rating: 5)

    My favorite part of living in the Marquis at Great Hills is my amazing neighbors! Everyone is so nice. When you go on walks outside everyone will give you a wave and a smile.

  • Review 87 (2023-09-08 - Rating: 5)

    Overall enjoyed living here for 8 years. We ended up buying a house otherwise we would have stayed. The office manager and maintenace personel where always super helpfull

  • Review 88 (2023-09-23 - Rating: 5)

    My experience is amazing with the apartment and would also like to mention about the leasing office is very helpful. I caught up in emergency situation and was address and was helped by Dara the leasing office incharge. Thank you!

  • Review 89 (2023-06-28 - Rating: 5)

    Had a great experience touring the property with, Madi. She was able to accurately answer and address any questions or concerns. Hopefully the timing adds up for a smooth move in!

  • Review 90 (2024-05-22 - Rating: 5)

    Tasha is absolutely amazing there, she was quick and efficient and made the whole process so much easier for me.

  • Review 91 (2022-06-24 - Rating: 5)

    Ms. Scott was a pleasure and provided my husband and me with excellent customer service. The property is lovely, and the rooms are spaces, and I recommend this property to friends.

  • Review 92 (2023-06-29 - Rating: 5)

    Really enjoyed living at Marquis Great Hills! The staff is super helpful and very friendly! We are sorry to move, but we will always recommend Great Hills! šŸ‘

  • Review 93 (2018-03-14 - Rating: 4)

    Its a great place. Parking is sometimes pain and landscaping is overall good in the property, however as I am in ground floor and a have a patio and there is all mud in my patio, as there is no grass or gravel.

  • Review 94 (2023-08-01 - Rating: 4)

    Nice place to live in a great location. Gate breaks often. Maintenance is very attentive which is helpful since the apartments are older

  • Review 95 (2022-03-07 - Rating: 5)

    Everyone was so sweet and so helpful they went above and beyond trying to help me they showed me all kinds of options and All kinds of things to do. I cannot say enough how can these people are I absolutely loved my experience. It was just a very wonderful experience I appreciate it so much thank you all for being so sweet and kind and helpful and patient. I was so very very impressed.

  • Review 96 (2022-08-25 - Rating: 4)

    Amazing pool. Its, like many apartment complexes, not hospitable for guests. Confusing, inconvenient gate system. The building numbers are not visible and no one can find the building they are looking for.

  • Review 97 (2022-06-24 - Rating: 5)

    Tanisha is awsome. I came and toured and she was quite pleasant. Im down to the wire in making a choice for my new home and she made it easy.

  • Review 98 (2023-08-04 - Rating: 5)

    Just recently moved here loving it! Residents are so nice and all of the on-site staff are so friendly and helpful. Enjoying my time so far!

  • Review 99 (2022-04-26 - Rating: 5)

    David does a great job taking care of maintenance needs in our apartment. Fast, professional, and friendly!

  • Review 100 (2020-02-19 - Rating: 5)

    Ive been looking at changing residents for a bit. Ive been looking around and found the marquis. Right away Nathan and ericka both helped me. They showed me around and gave me several options. I would recommend this community based on staff alone

  • Review 101 (2023-08-18 - Rating: 5)

    Dara was great! Very thorough and a joy to be around. She was very detailed in the tour.

  • Review 102 (2021-01-28 - Rating: 5)

    I love this property! Itā€™s beautiful, clean with great amenities (spectacular pool) and amazing staff! I highly recommend living here! 5 stars!

  • Review 103 (2025-01-24 - Rating: 5)

    I didnā€™t catch the name of the guy who came to unclog my sink but he worked really hard to fix it and though he doubted his own mad skills he was able to clear it out and fixed my sink. Thank you!!

  • Review 104 (2013-08-03 - Rating: 5)

    Pretty nice place that is pretty quiet. The apartments are quite spacious but the pricing can be quite high. Have only seen a few people with pets in the apartment.

  • Review 105 (2023-07-31 - Rating: 5)

    Dara has been amazing! Helped us every step of the way from touring to move in.

  • Review 106 (2024-02-06 - Rating: 5)

    The whole staff is friendly and awesome, special shoutout to Tanisha for always being so cool and easy to talk to!

  • Review 107 (2022-09-01 - Rating: 4)

    I have enjoyed living here! The only down fall is the parking if you get home later in the evenings.

  • Review 108 (2020-09-01 - Rating: 5)

    It is a great place to live. Apartment is beautiful. I am so thrilled that I have a yard.

  • Review 109 (2022-02-09 - Rating: 5)

    Very good maintenance team, beautiful apartments and very clean green areas to walk the dogs.

  • Review 110 (2020-03-05 - Rating: 5)

    Apartments are nice. The management are very nice and helpful, which is a phrase I rarely say..

  • Review 111 (2022-03-15 - Rating: 5)

    Nice location. Renovated apartments. Wonderful staff. Very happy here!

  • Review 112 (2022-02-10 - Rating: 5)

    Sara in the leasing office was great to work with, very helpful, energetic and accommodating.

  • Review 113 (2022-09-26 - Rating: 5)

    I have loved in this community for 3 years and have no complaints! Love the people and the environment :)

  • Review 114 (2023-08-28 - Rating: 4)

    I have been living here for a long time and with no regrets

  • Review 115 (2023-06-20 - Rating: 5)

    Great site. Very accommodating property manager

  • Review 116 (2022-05-04 - Rating: 5)

    David was super helpful today! Showed up very quickly and fixed the problem :)

  • Review 117 (2024-01-31 - Rating: 5)

    Very good

  • Review 118 (2016-07-10 - Rating: 4)

    Great living experience - pool is nice, staff is helpful.

  • Review 119 (2022-03-18 - Rating: 5)

    David from the maintenance team rocks! Completed my service request in record time.

  • Review 120 (2022-10-06 - Rating: 5)

    Such an amazing property and the staff are always so helpful.

  • Review 121 (2022-04-22 - Rating: 5)

    David was very helpful and came to help with maintenance right away

  • Review 122 (2020-02-19 - Rating: 5)

    Beautiful property with wonderful management! 10/10 recommend.

  • Review 123 (2022-05-04 - Rating: 5)

    Thanks for changing the filters and cleaning all the dirt in the grills.

  • Review 124 (2022-05-03 - Rating: 5)

    Thank you David for fixing everything w care in one visit!

  • Review 125 (2024-01-31 - Rating: 5)

    Super great staff

  • Review 126 (2024-09-21 - Rating: 5)

    Great staff

  • Review 127 (2022-04-28 - Rating: 5)

    Great work from David (maintenance).

  • Review 128 (2019-12-07 - Rating: 5)

    Great office staff and location!

  • Review 129 (2020-10-07 - Rating: 5)

    Beautiful property in a great location

  • Review 130 (2022-10-06 - Rating: 5)

    Fabulous

  • Review 131 (2022-01-05 - Rating: 5)

    Great at communication and understanding!

  • Review 132 (2022-03-31 - Rating: 4)

    A good place to live

Similar Organizations