Lodge At West Oaks

Located in Houston, Texas

Address: 14913 Richmond Ave., Houston, TX 77082, United States

Phone: +1 281-497-8606

Rating: 3.3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Swimming pool

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-18 - Rating: 5)
We received a West Oakss good recommendation from a relative who thought it would be suitable for our necessities and possibilities because she had chosen it previously. We have lived here since 7 month ago and are happy because we feel safe, in a comfortable apartment, in a good neighborhood, with excellent location and being attended by a very nice professional staff, not only at the Main Office, but all the workers are too. Especially Elizabeth and TristanJose Gonzalez y Magdalena Mazon

Review 2 (2024-09-27 - Rating: 5)
I had an excellent experience working with Elizabeth. She was prompt with my inquiries about a 2bd 2 ba. Im new to the area and Elizabeth provided great recommendations as well for local amenities and made me feel welcomed. I highly recommend if your in the market for a new apartment to speak with Elizabeth. Her professionalism and dedication is unmatched.

Review 3 (2024-11-11 - Rating: 5)
I love the location of these apartments, easy access to highway 6 and the property is well maintained. Elizabeth in the leasing office was very nice and attentive to my needs.

Review 4 (2025-02-14 - Rating: 5)
This is the best apartment ever, the front desk are amazing humans , Elizabeth and Kristan makes you feel so warm, I love it here .Patricia.

Review 5 (2024-12-08 - Rating: 5)
Let me say thank you ms Elizabeth and ms v and tristan the app and process was very easy and Elizabeth help me with everything that a needed I felt very welcome and very happy with My apartment and even gave me encouragement while moving in again thanks enjoying my stay

Review 6 (2025-02-12 - Rating: 5)
Great community and great management, Very polite and maintenance is great. Clean and quiet environment.. Tristan and Elizabeth are great at there job.

Review 7 (2025-02-01 - Rating: 5)
Outside of the horrible parking, trashy and rude neighbors. Mrs.Lazandra is the ABSOLUTE ONLY REASON I resigned my lease. She’s on top of everything and the only reliable one besides Elizabeth that relay messages and get back in contact with you. Thank yall for caring about your job and and the residents. I feel like we have a true bond outside of yall doing your job. Love everything about yall.

Review 8 (2024-05-10 - Rating: 5)
I can say is not so bad here. I know that management is trying to lift up these apartments. I know they are doing their best to make things better. They are on top of what is asked and I can see that the new girl there goes above and beyond. Honestly it worth giving them a chance. I know there have been horrible reviews in the past but I’m sure things will get better. Thanks Alexandra! You have helped me with so much!

Review 9 (2024-01-10 - Rating: 5)
During apartment shopping decided to stop in and ask to see apartment, and monthly specials. Was met at the door by Anna, very friendly. She made it easy and clear about promotions. Will definitely consider moving here in the future, and recommend to others.

Review 10 (2024-01-10 - Rating: 4)
Had the pleasure of working with the community manager Ana recently, it was a pleasant experience all around. From the tour of the community to details of particular unit, she was able to answer our questions in depth. Definitely very helpful and informative

Review 11 (2023-07-10 - Rating: 5)
You hear, so much complaining all the time, grown folks just like kids if they cant have their way, they complaining, yea, you gonna have problems every where you go, but since Ive been here going on 6 years Ive had a wonderful experience,. People its apartments and they are well kept up , parking ,Well lets just say needs improvement, but other then that I love it, and Marybel one of the sweetest person you could ever meet,

Review 12 (2024-05-10 - Rating: 5)
I’m very pleased with management! They are very attentive and caring. If you need anything Alexandra is always willing to help. Thanks lodge at west oaks I’m beyond grateful.

Review 13 (2023-02-21 - Rating: 5)
Ive lived at the apartments for 9 years and I have loved every minute of it. Maribel is the stable face, she works in the front office. She knows everyone, if you need anything rely on Maribel. I wish she would be made manager, she is fantastic at her job and she loves it ❤️

Review 14 (2024-08-27 - Rating: 5)
I recently moved in USA and my 1st appt. Is this.....i am very happyLocation is v good....and appt is v nice.....happy❤

Review 15 (2018-01-04 - Rating: 4)
No place is perfect. The neighbors above of have absolutely no respect. We’ve talked to them on numerous occasions to no avail but since they pay their rent, they feel entitled to do whatever they want no matter who it bothers. I’m pretty sure office personnel has not said anything to them. I am trying not to call the police since its about 11 people staying in that 1 bedroom apt. The office and maintenance personnel are fine. We’ve never had any problems. Can’t renew our lease because we cannot get any rest due to the inconsiderate neighbors upstairs. Other than that, everything is fine here.

Review 16 (2018-08-14 - Rating: 5)
These apartments are remarkably clean and their maintenance staff always responds in a timely manner. Since Ive been here, its been quiet and peaceful and whenever I do have a minor issue the management staff has always handled my problems as if it were theirs. I highly recommend these apartments to anyone looking for a great experience and quiet neighborhood.

Review 17 (2024-05-25 - Rating: 5)
Shout out to Anna and Alexandra! Smith transition. Price is right, and property is great location! Thank you fir your service!

Review 18 (2022-11-10 - Rating: 5)
Maribel is the only reason I havent left this property, I know if I leave Im probably not going to get the service or professionalism she gives. The property is really a hidden gem its good to know someone like her is here taking care of business so I can relax.

Review 19 (2018-05-30 - Rating: 5)
Beautiful apartments and the office staff was very warm and friendly when we came to inquire about an apartment even though it was mothers day!! The units are very spacious and come with washer and dryer still!! The pool is gorgeous thanks Maribel Mc Mann youre amazing

Review 20 (2018-06-08 - Rating: 5)
-Just wanted to take a moment and share a great service experience i received from the apartment property t management where i currently reside.About a week ago,my Ac unit went out in my apartment,hence no cooling in my place .I reported the issue to the good team at the Lodge @ west Oaks apartments,and immediately,a decision was ostensibly made that anew unit will be installed to ensure that im comfortable during this incredible heat wave we ,in Houston have been experiencing these days. I just wanted to reiterate ,that i have just experienced quite possibly the best service during my stay at the Lodge of all time.Im always impressed with the rapid response by the management team regarding any issue should arise.Im completely impressed!I highly recommend the Lodge as your future home.

Review 21 (2021-06-30 - Rating: 5)
5 star from property cleanliness to management staff. Ms. Shawana and Maribel are extraordinary in their work, and will fine a solution or understanding to any problem. Maintenance staff is constantly working to update and keep the property clean and updated, and they are also resolving all resident work orders in a timely fashion. Hats off to the management in Ms. Shawana and Ms. Maribel for constantly answering emails, finding solution, and creating a safe/clean environment for me to raise my family!

Review 22 (2015-11-30 - Rating: 4)
I totally enjoy residing at the Lodge At West Oaks! I have seriously lived there for 13 years, because of the following factors:1) The staff is friendly and cordial. (I go into the office with a smile and that makes a difference to howyou are treated.......with anyone!)2) I have no problems having someone come out and fix any maintenance issues.3) No place is safe, but I have never had any problems where I have feared for my safety.4) The complex is so close to my job and my dogs love the landscape.No place or staff is perfect, but the Lodge At West Oaks is perfect for me! :)

Review 23 (2020-11-03 - Rating: 4)
Took them 2 months and alot of arguments to give me one gate key. When i mentioned that they are not abiding by the contract for not giving me the gate keys, they said gate key isnt mentioned in the contract when in fact it is.Showed them electric transfer evidence the day contract started but the electric transfer started a day after so they charged me $50+ penalty. (No penalty for not giving me the gate keys btw).Construction on the parking lot is going on without any notice and one side of the road is blocked for over week now without any notice.You will be lucky to find a parking spot after 9

Review 24 (2018-08-14 - Rating: 5)
I love this place! Most of all they have nice and friendly staffs! My kids enjoy there pool time during the summer! Will recommend it to anyone looking for a new place to leave in. They will get you in really fast.

Review 25 (2024-05-25 - Rating: 5)
I appreciate all you have done. Ana and Alexandra are the best! Property is affordable.

Review 26 (2018-04-03 - Rating: 5)
This is a premier community located between sugarland and katy and is the perfect spot to quickly access i-10, westpark tollway, and 59. It features a gym, pool, and nice clubhouse. Access to the freeway is crucial for my line of work. The place has been managed by the same company for more than a decade which is more than can be said for other communities. This type of stability shows when it come to my service request being done timely and the professionality of the staff. We are treated with respect and really enjoy all the events they have. My family loves living here at The Lodge at West Oaks!

Review 27 (2024-05-10 - Rating: 5)
Incredible place! Nicest place and location to match. When youre ready to get home, get down here today!

Review 28 (2018-10-20 - Rating: 5)
I came into look for a new home and boy was I surprised! Not just by the complex but the amazing staff. I felt like family from the moment I was greeted. The woman that helped me, laney was so knowledgeable, helpful and friendly. This is the place for me. All thanks to her!

Review 29 (2024-05-10 - Rating: 5)
As I viewed the property I can say the have much to offer! Office staff is very helpfull.

Review 30 (2024-01-10 - Rating: 5)
Love the help and attention Ana gives, she makes sure residents needs are met. Way to go Ana.

Review 31 (2023-05-10 - Rating: 5)
I recently moved in and love it! The office is very helpful and nice. I can appreciate the valet trash as well!

Review 32 (2022-01-29 - Rating: 5)
I just want to thank Ms.Shawanna for all you do for your residents!! it’s been a pleasure living at the lodge in I plan to stay more years you guys are the best always going above in beyond

Review 33 (2019-02-02 - Rating: 5)
Well I had 2 issues that were fixable and they done that just that in a timely manner . I love 🥰my apartment and it’s true it’s no parking after a certain time but besides that I have no complaints 😬

Review 34 (2024-01-10 - Rating: 4)
Anna customer service was next to perfect, she was very helpful with info and needs.

Review 35 (2017-12-29 - Rating: 5)
Been here 1 month and love it I have no issue with parking and its very quiet here the place is well kept really enjoying my stay here

Review 36 (2023-02-09 - Rating: 4)
I stopped by to get general information about the property. The ladies in front were pleasant and helpful.

Review 37 (2018-08-14 - Rating: 5)
Well I had a great experience speaking with your leasing agent and yall have a very nice property

Review 38 (2019-10-09 - Rating: 5)
Beautiful community and leasing consultants are really nice! This place is top notch for its price.

Review 39 (2018-09-14 - Rating: 4)
Great place to stay. I lived here for 2 years. New management now. Presently called Knox

Review 40 (2024-01-09 - Rating: 4)
Prices are fair and the girl who helped me was very helpful.

Review 41 (2015-05-04 - Rating: 5)
This is a fantastic Property! Office staff is very friendly and attentive. Love it here!

Review 42 (2024-01-10 - Rating: 5)
Good management and a really nice place to live

Review 43 (2019-09-11 - Rating: 5)
Great place to live very quiet ADaliahand the staff are great I love my new home

Review 44 (2017-08-01 - Rating: 4)
No place is perfect theres always problems but when I lived here it was a good place people were Family Service was good

Review 45 (2024-01-12 - Rating: 5)
Office and staff team very professional and always help. Thank you

Review 46 (2018-08-14 - Rating: 5)
The management is super helpful and the property is kept nice and clean.

Review 47 (2023-03-05 - Rating: 5)
Beautiful place to be every Friday pool party

Review 48 (2020-02-23 - Rating: 5)
It’s this guy over there goes by the name of Fabian always complaining about the parking.

Review 49 (2020-09-24 - Rating: 5)
A very modernized, spacious and well designed apartment.

Review 50 (2016-06-24 - Rating: 5)
Nice place to live, service has been pretty good, the 2 times I called for service, they did great.

Review 51 (2022-11-09 - Rating: 5)
Very quiet complex with nice people

Review 52 (2020-02-11 - Rating: 5)
It a good apartment with good prizes and luxury apartment

Review 53 (2019-04-07 - Rating: 5)
Stop by and check out new Special Pricing for the month.

Review 54 (2016-12-30 - Rating: 4)
A very comfortable place to live.

Review 55 (2019-03-22 - Rating: 4)
Nice clean and quiet surroundings.

Review 56 (2023-02-12 - Rating: 5)
Very nice place to live

Review 57 (2018-03-11 - Rating: 5)
Great place

Review 58 (2022-02-26 - Rating: 4)
A peaceful place for living

Review 59 (2017-03-16 - Rating: 5)
Enough parking space for visitors

Review 60 (2022-02-14 - Rating: 5)
Awesome 👌

Review 61 (2016-10-15 - Rating: 5)
L love WEST OAKS mall

Review 62 (2016-06-26 - Rating: 4)
Great experience with the community.

Review 63 (2021-12-22 - Rating: 5)
Quiet and clean complex.

Review 64 (2019-03-05 - Rating: 5)
Ok

Review 65 (2019-10-04 - Rating: 5)
Beautiful

Review 66 (2018-12-19 - Rating: 5)
Great

Review 67 (2017-11-25 - Rating: 5)
I love this apartment

Review 68 (2019-07-11 - Rating: 4)
Nice and quiet

Review 69 (2020-10-25 - Rating: 4)
Good place!

Review 70 (2018-04-11 - Rating: 5)
Good apartments

Review 71 (2019-01-23 - Rating: 5)
Good place to live

Review 72 (2024-09-27 - Rating: 5)
Well, it had good customer service. The representatives in charge of showing the property and units were very attentive and professional. They explained the prices and documents needed to apply very well. Thank you and I hope to be part of your property.

Review 73 (2024-06-25 - Rating: 5)
In particular, I will say that I loved this place since I saw it the first time, the administration staff is very attentive, I must highlight that Lorena and Alejandra are spectacular, thank you for so much attention

Review 74 (2024-02-24 - Rating: 5)
Very nice place to live and good Customer service they answer all your questions I see a lot of bad comments that they want to charge for everything but thats how it is everywhere but if you pay on time and follow the rules there is no problem I recommend this place