Heritage Grand at Sienna Apartments

Photo of Heritage Grand at Sienna Apartments

Located in Houston, Texas

Address: 6303 Sienna Ranch Rd, Missouri City, TX 77459, United States

Phone: +1 855-444-6740

Rating: 3.4

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Hot tub
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-07 - Rating: 5)

    Heritage Grand at Sienna Apartments is truly an exceptional place to call home. The care and attention the team provides to residents create an environment where you feel comfortable, valued, and truly cared for every day. The maintenance team, like William and Abel, deserves high praise for their efficiency and friendly service. They handle work orders with speed and precision, ensuring that any issue, big or small, is resolved quickly, so you can get back to enjoying your home without worry. They also keep the grounds clean and inviting, making sure common areas are free of litter and always looking their best.The community’s overall cleanliness is outstanding, with a well-maintained clubhouse, a sparkling pool, and a fitness center that’s always ready for residents to enjoy. The team’s consistent efforts with pest control contribute to the peaceful, safe environment that residents appreciate. The office team, Mo and Lochah, go above and beyond to ensure that every interaction is welcoming, positive, and helpful. Their warmth and willingness to assist make every visit to the office a pleasant experience.If you’re searching for a community that combines reliable upkeep, friendly staff, and a true sense of home, Heritage Grand at Sienna is a fantastic choice. I highly recommend it for anyone looking for a positive, well-maintained, and stress-free living experience.

  • Review 2 (2025-02-28 - Rating: 5)

    I recently had the pleasure of leasing an apartment at Heritage Grand Apartments, and my experience has been nothing short of fantastic. The property itself is beautifully maintained, with modern amenities that cater to a comfortable and convenient lifestyle. The apartments are spacious, well-designed, and offer plenty of natural light. The community features, such as the refreshing swimming pool, fitness center, and resident clubhouse, add to the overall appeal of living here.A significant part of my positive experience is due to the exceptional service provided by leasing consultant Lochah Woodard. From the initial inquiry to the move-in process, Lochah was incredibly helpful, professional, and responsive. She made sure to address all my questions and concerns promptly, making the entire leasing process smooth and stress-free.Lochahs dedication to her role is evident in her attention to detail and her genuine care for the residents. She we

  • Review 3 (2025-02-20 - Rating: 5)

    Heritage Grand at Sienna apartments is a well maintained property, the property is always clean.The staff is welcoming, and site maintenance team is always helpful to vendors.The property Manager is always on top of things, and it is a pleasure to work with this team.

  • Review 4 (2025-02-28 - Rating: 5)

    They are very helpful when it comes to beginner credit they were very nice and application was smooth would definitely recommend first time renters 🤍property is beautifull as well as the units.

  • Review 5 (2025-02-14 - Rating: 5)

    All Floors has worked with Heritage Grand for many years and appreciates the business they have given us. If you are looking for a new place here is where its at.

  • Review 6 (2025-02-27 - Rating: 5)

    Lochah and staff has made my move in and stay very comfortable with helpful information and nice smile the clubhouse is also beautiful

  • Review 7 (2025-02-26 - Rating: 5)

    The office staff and maintenance team are amazing. They always go above and beyond for residents.

  • Review 8 (2024-11-30 - Rating: 4)

    If you are choosing to locate a real professional and quiet environment Heritage Grand at Sienna Ranch Road Missouri City should be your choice without hesitation/home away from home

  • Review 9 (2024-01-10 - Rating: 4)

    Lived in this community for 4 years. Their call out is very prompt and delivering to your appartment door is very safe. I recall they had a knucklehead maintenance guy at a time (thats why i am giving them 4 stars) who would always give excuses for not getting stuff done but since he was replaced, the new guys are awesome. Sadly, some tenants are absolutely filthy 😕 bring out their trash on days valets are off and dont pick their dog crab. Thats not on the guys doing maintenance. Rent is expensive and sometimes they sneak in a $$ here and there on fees🫣 but my overall experience was good.

  • Review 10 (2023-07-26 - Rating: 5)

    I really appreciate the promptness demonstrated.I live on the top floor, work from home and the temperatures have been higher than usual.I was able to work comfortably after William completed replacing the thermostat.He kept the work area clean, explained what action he was going to take on getting the A/C to work.I really appreciated all of this!

  • Review 11 (2024-04-28 - Rating: 4)

    Welcoming very nice gos the extra mile. I love the staff there a great team. I am so happy with my choice here everyone friendly and nice. Im already telling everyone about were I live.

  • Review 12 (2022-08-10 - Rating: 4)

    90% of living here is great. I enjoy the apartment, amenities, gym. They staff is helpful and friendly.Whomever they hire for trash valet are awful and leave mess and trash all over the grassy areas which is annoying since that’s where we are supposed to take out dogs to pee etc.Also I have complained repeatedly about my upstairs neighbor since their noise level goes way above anything normal in apartments. Constant loud banging all day long, and I mean loud!!!!Nothing has been done about it and I have to live with it all day every day until sometimes 11pm at night.

  • Review 13 (2020-12-07 - Rating: 5)

    I just recently move to this community two months ago and I love it! The staff is amazing they made the whole move in process a breeze from start to finish. Lochah was very nice and professional with my leasing needs. Rene contacted me to confirm everything for my move which was amazing! The manager Mohammed helped me with everything on my day of move in. He was super friendly and professional. I made a great decision. thank you all so much for your help!!!

  • Review 14 (2019-10-14 - Rating: 5)

    So I’ve been living here for almost 3 years and haven’t had any problems. Honestly I’ve loved living here for the time I have. Maintenance team is always fast with repairs or if I ever need anything. Office staff has changed over the years but I would say for the best because the team they have at the moment is A1!! I would definitely recommend to anyone looking to move In the area!!

  • Review 15 (2019-11-22 - Rating: 5)

    Visited these apartments to check them out and I was very impressed. Beautiful on the outside and inside. The front office staff was very friendly, they took time in showing me the different plans a d prices that would fit my needs and took me on a tour. The apartments are amazing on the inside. The pool area was impressive too!

  • Review 16 (2019-11-21 - Rating: 5)

    Nice Complex, Friendly Staff, and Close to the Highway. This complex was nicely built, clean, and the staff offered water when I walked into the leasing office. Maureen had a nice smile and she answered all my questions about the area, the deposit, and lease length.

  • Review 17 (2020-07-24 - Rating: 5)

    All my maintenance needs are addressed professionally and quickly with Zed. He’s always so cheerful and follows up with me to make sure things are working properly. I truly appreciate Zed’s care and time that he takes with my unit! He’s a GREAT asset to the Heritage Grand community!!!

  • Review 18 (2024-03-21 - Rating: 5)

    The office staff and maintenance team are amazing. Beautiful community!! I truly enjoy living here.

  • Review 19 (2023-10-07 - Rating: 5)

    William and all of the guys are great! They are very fast and they work very hard to not only fix it but educate you on what to do if the problem happens again. They are wonderful!

  • Review 20 (2017-04-20 - Rating: 5)

    Karen has been a blessing to me today!!! She worked with me on getting approved for my apartment. She was very helpful and nice. I received her undivided attention until the end. Now I have my KEYS!!!! Yay Thanks Karen

  • Review 21 (2018-07-21 - Rating: 5)

    Is there another disgruntled unhappy soul who would be willing to review the pool? And perhaps explain how u gain entrance to the pool. Is a code needed? Does anyone know what the pool access code is... Please!(Rated 5* to get to top of reviews!)

  • Review 22 (2024-07-07 - Rating: 5)

    I love it! Beautiful, clean, safe & more!!Im gonna miss it 💞🥰

  • Review 23 (2023-04-21 - Rating: 4)

    Ive been here 3years Renee is awesome hes always taking time out to make sure everything is good for our community!!!

  • Review 24 (2024-08-04 - Rating: 4)

    Just moved in but so far the community and staff have been nothing but professional.

  • Review 25 (2023-03-17 - Rating: 5)

    Friendly staff, a clean community, and I love my apartment. Couldn’t recommend this place enough.

  • Review 26 (2023-09-04 - Rating: 5)

    I have not had any problems so far with anything. Great staff.

  • Review 27 (2021-11-03 - Rating: 5)

    I moved in 6 years ago. I love staff member - Lochah, She listen to you and fix any problems you have. Thank you Lochah.

  • Review 28 (2023-03-20 - Rating: 5)

    Great community, awesome place to live, perfect location. Happy residents.

  • Review 29 (2023-09-04 - Rating: 5)

    Nice place to live. Lots of shopping nearby… great staff.

  • Review 30 (2023-03-31 - Rating: 5)

    Nothing could have been done different, everything was great!!

  • Review 31 (2024-01-17 - Rating: 5)

    Very gracious and customer service is an A+.

  • Review 32 (2023-12-19 - Rating: 5)

    Thank you for great services in a timely manner.

  • Review 33 (2023-08-26 - Rating: 5)

    I just like the timelines of responding to service and completing service.

  • Review 34 (2021-01-19 - Rating: 4)

    Delivered items purchased by a resident of the apartment complex. I didnt take any pictures.

  • Review 35 (2019-08-13 - Rating: 4)

    Friendly office staff...Love gated community. Safety is a priority

  • Review 36 (2023-12-21 - Rating: 5)

    Once again. Great job!!

  • Review 37 (2022-09-28 - Rating: 4)

    Timeliness is key to customer’s satisfaction

  • Review 38 (2023-11-03 - Rating: 5)

    It’s an amazing community

  • Review 39 (2024-02-22 - Rating: 4)

    Great Place to leave

  • Review 40 (2021-02-24 - Rating: 5)

    Good place , nice and quiet.

  • Review 41 (2022-05-04 - Rating: 4)

    Never answer there phones

  • Review 42 (2019-11-22 - Rating: 5)

    Very Nice and Very Pricey

  • Review 43 (2019-06-18 - Rating: 5)

    Great place for shopping

  • Review 44 (2022-07-06 - Rating: 5)

    Great service

  • Review 45 (2022-07-21 - Rating: 5)

    None

  • Review 46 (2019-10-18 - Rating: 5)

    Like

  • Review 47 (2018-12-02 - Rating: 4)

    Cool place

  • Review 48 (2020-03-21 - Rating: 5)

    Very comfortable, quiet place, excellent atmosphere