Glenhaven at Star Ranch Apartments
Located in Houston, Texas
Address: 605 Winterfield Dr, Hutto, TX 78634, United States
Phone: +1 512-879-9303
Rating: 4.3
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Business centre
- Fitness centre
- Pets welcome
- Swimming pool
- Free multi-storey car park
- Free parking lot
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-03-01 - Rating: 5)
Recently moved here, the office is very attentive, any maintenance needed is addressed quickly and efficiently. Great communication. The layout allows privacy, pet friendly, new neighbors are friendly but respect your privacy. I’ve rented most of my life and I am just so pleased. -
Review 2 (2024-07-24 - Rating: 5)
Have been a resident for the past year and have loved the community and helpful staff. I have a beautiful view of the golf course. The Maintenance request are easy to submit and quick to response. -
Review 3 (2025-01-06 - Rating: 4)
So I only lived here for about a year and overrall, we had a great experience. Only giving four stars because it wasn’t absolutely perfect through and through but when needed, the leasing office takes care of business!!! The maintenance team here is so good, almost too good lmaoI swear anytime we needed something fixed, I felt like they were banging on the door the VERY NEXT MINUTE!! And they do bang on the door lol and if they miss you the first time, they will come back 2-3 times a day. They take their job seriously and that gets things done.We did have an ant problem but after we let the leasing office know, they set up an appointment for the pest control to come by. It was a small crack letting them in. I see other reviews complaining about needing pest control and to be fair, yall act like the leasing office staff came to your apartment and put the pest there themselves. If it was rectified in a timely manner, it’s fine girlLastly, someone did steal some stuff from our garage which pmo but I accidentally left the garage open for a couple hours :/ so that’s my bad but also, this happened around 8pm?? And these are nice apartments, who needs to steal storage tubs from apartment garages?? Jokes on them because nothing good was in them except my legally blonde costume.Complex is beautifully maintained! Pool and gym are very nice and the dumpsters are never full. They keep up with the property very well. -
Review 4 (2023-01-28 - Rating: 5)
Glenhaven star Ranch is a wonderful place to live. I have lived here for a year and a half. The office staff is always courteous, helpful, and they resolve all of my issues quickly. The maintenance staff is very professional and courteous. The apartments are beautiful and the grounds? What can I say other than my apartment has a beautiful view of the golf course and lakes. Glenhaven is at the top of the list of all places I have ever rented. I love it. Check it out. -
Review 5 (2024-07-24 - Rating: 5)
Just wanted to say how pleased I am with the service and response time here. Robyn, and the maintenance team are so amazing! I had a few things wrong with the townhouse before I moved in. Spoke with Robyn about it and placed a work order and the next thing I knew was they were out here fixing everything on the list. Now that’s service! They are all so friendly and willing to fix whatever the issue was! There was a language barrier, but that didn’t stop them from fixing what needed to be fixed. They even installed a shower head that I had of my own! It is so hard and stressful moving, but this team made it with it! You don’t Always find people willing to go the extra mile, but here at the Glenhaven Apartments at Star Ranch they do! Thank you all for making my move a little easier! I greatly appreciate all of y’all from the bottom of my heart! -
Review 6 (2024-04-17 - Rating: 5)
The new(ish) Dog Park is something I have wanted to acknowledge and express my appreciation. I have lived in a town home here for about 1 year. I have enjoyed living here but wanted to just mention the improved area where dogs can move without their leash. There has been a space for the Dog Park since I moved in, but in the past few months, I was informed that some of the staff have requested and themselves built / constructed a rock-surfaced are to shade an area for people to sit; cleaned up the area with additional fence improvements as well as planted trees. The area looks many times better and I saw an email from the office that mentioned a water station had been put in and that there will be more improvements and items that dogs can play with. Bravo to the staff and especially those who put in the time and work to create (and continue to make improvements to) a nice space for dog owners in the complex!Some time ago, they even added a wash station that is off the ground and not just a bathtub or kiddie pool. Nice job!!! -
Review 7 (2024-05-04 - Rating: 5)
Best team and apartment complex ever !!!! Just moved in on May 1st, the application process only took 1 day. The whole complex is even more beautiful when you see it in person. The team is super friendly. Robyn took care of the whole process and when we came to sign the lease she took us for a tour and let me tell you , I didn’t expect it was gonna be this beautiful ! From the lobby, the offices, the huge pool , the gym to my apartment everything was perfect! Love the place and Robyn was amazing, super friendly and answered every single question we had !!!! Love the place , love the atmosphere here . Couldn’t be happier with this place, I recommend it 100% .Thank you team at the Glenhaven At Star Ranch . Thank you for making us feel like family. -
Review 8 (2024-05-16 - Rating: 5)
We’ve been living here for about 8 months and we love it! Our leasing process was super fast and easy. We were out of state so we took a chance on this place just by pictures/reviews and we haven’t been disappointed. Everyone in the front desk is really nice and helpful. The maintenance guys are super efficient when things need to get done. Agustin has been very helpful with our recent issues. Everything usually gets resolved that same day or the next. He’s also been very friendly to us! I highly recommended this place if you’re looking for a safe and comfortable living experience! -
Review 9 (2024-04-16 - Rating: 5)
I moved to Glenhaven 6 weeks ago and love it here. At the time I toured the complex 3 days later I was moving in. Everything is clean, updated/remodeled apartments are super nice and bigger than I expected, the grounds are kept, no creepy-crawlies to worry about, the maintenance is on top of things to fix, Justin in the office is amazing, the gym has updated equipment and a decent size, its quiet for an apartment complex, the pool just opened and looks beautiful, a small covered jungle gym for the kids is available and clean, the complex borders a golf course so a stroll around the complex has some nice views. And most importantly I feel safe, #1 priority. Thank you Glenhaven. -
Review 10 (2024-04-15 - Rating: 5)
We have been living at Glenhaven for a year and we couldnt be happier! The layout is super spacious and the amenities are top-notch. Also, the location is fantastic with easy access to the tolls. The office staff have been incredibly helpful and responsive! I highly recommend this apartment to anyone looking for a comfortable and convenient living space. -
Review 11 (2024-04-16 - Rating: 5)
My family and I have been living at Glenhaven at star ranch for two years now. They have been a great two years. Whenever there is a maintenance issue they are very quick to resolve it. The complex is always very clean and looks nice. The best part is the golf course view. -
Review 12 (2024-04-16 - Rating: 5)
I had a great experience with Robyn Sanchez at Glenhaven. She was extremely helpful, kind, and informative. I came in towards the end of the day and received a thorough tour, and I also went back a second time to look again at the location of the buildings that had available units. Working with a leasing agent as experienced as Robyn made my apartment search very smooth. -
Review 13 (2024-05-17 - Rating: 5)
We have lived in the community for 3 years now and have loved every minute of it! Robyn has taken really GREAT care of my family and I, from our initial move in to Transferring units she made the process super easy and enjoyable! Amazing property and staff! -
Review 14 (2024-04-12 - Rating: 5)
The maintenance staff at Glenhaven is top notch. I recently had an issue and they resolved it completely. They are friendly and helpful. Agustin was very helpful and addressed an issue with my microwave light while he was there working on another problem with my refrigerator. I’ve lived here for 5-1/2 years, and I appreciate the care that the maintenance staff gives, especially Agustin. -
Review 15 (2024-07-23 - Rating: 5)
WHAT A BEAUTIFUL QUIET COMMUNITY! Tucked in next to Star Ranch Country Club. Assistant Manager AC was so personable, professional and sweet! I’m signing today!! We will be here forever at Glenhaven at Star Ranch Townhomes and Apartments. wouldn’t want to go anywhere else! So excited to be here. Monica -
Review 16 (2024-05-01 - Rating: 5)
Weve been impressed with our townhouse experience thanks to the exceptional maintenance staff and their commitment to cleanliness and a beautiful pool area. They are prompt and professional making sure issues are taken care of quickly. Thank you, Saul and your team for all the care you bring to this community. -
Review 17 (2024-04-16 - Rating: 5)
Absolutely love these apartments, all of the staff are very helpful, and maintenance is always very prompt when needed. Amenities are beautiful and I would highly recommend to friends and family. The area also has so many options to choose from nearby not to mention even an HEB right next door. -
Review 18 (2024-04-16 - Rating: 5)
I had the best experience with Robyn Sanchez at Glenhaven! I would like to thank you for your kindness and professionalism. My boyfriend and I were very impressed with how you handle your business! Definitely was number 1 on our list out of all the places we saw! We will be coming back! -
Review 19 (2023-07-23 - Rating: 5)
I been a resident here coming up on 1 year in August. The property is always well maintained and the trash is picked up frequently. If you are looking for a clean well kept community, look no further! By the way, maintenance requests are handled quickly. Lastly, I don’t know what rock I been living under but Robyn Sanchez and her boss are heaven sent as they work with my special situation. -
Review 20 (2024-04-18 - Rating: 5)
I have lived here for almost two years & am so thankful that I can call this home! It’s a quiet community, in a great location. The office staff is friendly & maintenance stays on top of your request. I released another year because I wasn’t ready to go yet, I would 100% recommend calling this place home! -
Review 21 (2024-04-15 - Rating: 5)
After my first year living here the staff and the complex speaks for itself. Autum was/is very helpful and very communicative when it comes to any issues I had to where I resigned my lease for another year, the maintenance staff is always on top of work orders and more ! I can actually call this place a home! -
Review 22 (2024-05-17 - Rating: 5)
I toured with Robyn this week and she was an amazing leasing agent ! Had answers to all my questions, recommended all the cool places to go and was so friendly and inviting. We knew instantly that, that was the type of environment and team we need. -
Review 23 (2024-04-16 - Rating: 5)
This is an absolutely amazing place to call home. The property, including the pool has been upgraded and is always kept clean. The office staff is amazing especially Autum, she assisted us with signing our 5th lease at the community! -
Review 24 (2022-08-02 - Rating: 5)
I genuinely enjoy living here.The manager, Moe, has been incredibly helpful, the rest of the staff is super responsive, the community is very friendly, and the view from my balcony is fantastic.I would absolutely recommend living here. -
Review 25 (2024-05-14 - Rating: 5)
Beautiful property at a great location. Moe and his staff in the leasing office always go above and beyond to provide exceptional customer service! Saul and his maintenance team are always prompt, knowledgeable and professional. -
Review 26 (2024-05-17 - Rating: 5)
I was able to accompany my daughter with her apartment tour and Robyn was the one who showed us the property . Her energy and knowledge was very helpful . She was by far one of the best . -
Review 27 (2024-05-15 - Rating: 5)
We have lived in this community for about 6 years. I’m happy comfortable and feel safe. Property management and maintenance have been wonderful they get it done!!:) -
Review 28 (2022-08-03 - Rating: 5)
Robyn S., leasing agent, is my favorite new person! She answered each question I had with a smile and was extremely knowledgeable about the complex. Her customer service was exceptional. She kept me informed throughout the application process! I selected the property because of her willingness to provide the best service possible. Thank you so much Robyn and I can’t wait to make Glenhaven my home! -
Review 29 (2022-10-14 - Rating: 5)
The best apartments. Luxury accommodations. Amenities are great. Staff is very helpful and maintenance handles any issues the same day. Grounds are clean and well taken care of. I love it here and will definitely renew my lease! -
Review 30 (2022-11-07 - Rating: 5)
Thoroughly enjoyed my tour and prompt service from Autum! She went above and beyond with making sure I had all information I needed to succeed- since I’m not from the area. Lovely property and all the renovations show how much the company wants to invest in the community. The gym equipment was the most impressive I have seen. Pool is so relaxing! -
Review 31 (2024-02-18 - Rating: 5)
Lived here for 3 going on 4 years. I love this place. I am older, so I hate loud and noisy neighbors. This place is very laid back, minimal noises on a daily basis. Its pet friendly, and the staff here are awesome. -
Review 32 (2020-07-10 - Rating: 5)
Update from my very first review below:I have now lived here for two years and I have had the best experience I’ve had at any apartment complex I’ve lived before. The staff is wonderful, responsive and I can honestly say they truly care for their residents. I felt safe throughout my time here and the property is very well kept. I recommend the Marquis at Star Ranch to anyone looking to move to this area! Thank you everyone at the Marquis for making my time here very pleasant.Going on four months of living here and I have to say it has been a great experience so far! Love my apartment and the staff is great on keeping up with everything, Billy has been very helpful with any questions I have. Highly recommend the marquis at star ranch to anyone looking for an apartment in the area! -
Review 33 (2023-02-23 - Rating: 5)
Best property to live ‘23!! I‘ve been here going on a year and couldn’t be happier with my decision. The property is always clean, all the renovations and updates they’ve been making have been dope, and not to mention the golf course views🔥 the office staff is also the best I’ve ever had. I’m sure she gets many reviews but special shoutout to Autumn.. she’s kind, courteous, and professional, and always gets any issue I may have resolved in a timely manner!! Gracias😊 I’m certainly calling this home until I’m ready to purchase a home of my own!! Highly recommended!! -
Review 34 (2022-08-30 - Rating: 5)
I have lived here for over 3 years, and I love it. The complex is always very clean, and I have a great view of the golf course from my unit! Also, Autumn made it a very easy process for me when I wanted to move units to a larger floor plan this year and has also always been very friendly and helpful anytime I have questions. -
Review 35 (2024-04-17 - Rating: 5)
We are living here almost 1 year. I would say it is great place with swimming pool, gym and nice management. Also we have amazing view on the golf course. -
Review 36 (2022-08-04 - Rating: 5)
We have lived here over a year and have for the most part had an absolutely wonderful experience. The common areas are kept clean, the maintenance team and office team have been friendly and prompt (minus a couple of A/C repairs). The new paint and power washing of the townhomes have given it an updated look and we love our floorplan. The prices did increase significantly for us but I think everyone in the area is feeling the increases. I still would recommend the apartments despite the price because of how much we have loved living here. -
Review 37 (2024-05-17 - Rating: 5)
Robyn is absolutely FANTASTIC! She has gone above and beyond answering my questions and guiding me to a place I cant wait to call home! 10/10 recommend. ASK FOR ROBYN! -
Review 38 (2023-06-28 - Rating: 5)
I need to say that my experience with Glenhaven, specifically Robyn Sanchez, has been EXCELLENT! Robyn was professional, made me feel comfortable, answered all questions I had, showed me all available floorplans and kept in touch with me throughout all my time during visitations. She went more than above and beyond by even responding to my emails on her day off, true dedication right there! Again, thank you! -
Review 39 (2024-04-15 - Rating: 5)
From the time I found Glenhaven to the date I moved in, all the way to now, they have been nothing but kind, considerate, and diligent to my needs.The apartments are better than I could have hoped and very reasonably priced! -
Review 40 (2022-07-05 - Rating: 5)
I have lived at Glenhaven for nearly 3 years. Our exceptional experience here has been largely due to Justin Grady. He always has the most wonderful attitude, gets things done quickly and with a smile. The level of service he provides is one of the reasons we just renewed our lease. -
Review 41 (2018-07-24 - Rating: 5)
We just moved in a few months ago and we love it here! The front office staff welcomed us from day one and continue to do so whenever we see them. My husband and I were very picky prior to moving here. We knew what we wanted, what we needed and for the best price. Marquis Star Ranch had it all. We actually moved in to the town home we were shown. We loved how clean it was from the appliances to the new carpet to the freshly painted walls. Our town home is very spacious and comfortable for our family of four in addition to the extra space in our two car garage. The staff and maintenance are awesome. This property is kept up so well and that was one thing that I noticed when moving here. After living here a few months, I have noticed how the landscaping crews come routinely and like the fact that after they are done they make sure all grass is blown off our sidewalks and porches. The trash bins are close by and emptied out seems like almost daily cause they are never full or overflowing. When we had a service request, which was promptly attended to, we appreciated how we were notified prior to someone coming and who that person was. The pool is always kept clean and tidy for the next day use. I have seen how the staff go in the morning to empty out the trash and clean up before the pool area opens. Living close by the pool was a worry I had cause of the potential noise especially at night, but I can honestly say that it has never been a problem! When it closes at night, I guess someone comes out to make sure no one is in the pool area after hours. For those who have pets, they strictly enforce that the pet owners pick up after their pet, as they should. Overall, this property is just a nice place to live at. Its quiet and never noisy; just comfortable. Its nice knowing that we have a staff that adhere to their job! Management, staff, and maintenance: Thank you for all you do! -
Review 42 (2017-06-08 - Rating: 5)
Ive been living here for just a few months but I love it. No bugs, management has been great, etc! My only complaint would be that upon talking to several people, their rate goes up *every renewable period* by some $75. While this area is indeed booming, and housing values are going up, thats a bit stiff.Maintenance has been great for me. I put in a request because the kitchen sink was leaking and they installed the part right away. They even did a very tiny paint touch up that I caused by dropping a picture.My apartment has newly installed hardwood flooring that is very nice. Everything is nice, works well, and the front office is great. The pool is incredibly nice and always clean. Also, my neighbors are great!The pricing is high and I know folks who live nearby in other apartments who pay less- even brand new complexes. But its not ridiculously high. My only concern is that at lease renewal, if they raise the rate by $75, Ill possibly stay, possibly leave but if it happens a second time, I will leave. I know that rates go up, and it happens at all complexes but usually every few years, not time after time. That worries me as I want to stay a tenant in the same place for long-term. But Im not up for renewal and wont speculate until the time comes! -
Review 43 (2019-12-18 - Rating: 5)
Great place to call home! My husband and I have lived here for several months and we feel right at home, the management is wonderful. Gloria was our initial contact person, and she was absolutely awesome. She went above and beyond to help us as we were trying to sell our house that was contingent upon the buyers selling their own home. We had to change our move-in date a couple of times and Gloria helped us every single time. We also had the pleasure of working with Justin, who is just as awesome. Both, Gloria and Justin have been like family and we have felt so comfortable, here at Marquis at Star Ranch. The maintenance crew are prompt and very efficient in taking care of any issues that arise, which, has only been once; however, we always see them taking care of our homes. They are all awesome and we highly recommend Marquis at Star Ranch as your home, you will love it! By the way, It should be 10 stars -
Review 44 (2023-01-31 - Rating: 5)
Had to take a moment to give Autumn Cates a shout-out! She goes above and beyond, not just for us, but for the entire community, and, is one reason we are glad to call Glenhaven home! The maintenance staff are superb and keep everything in tip-top shape.Stop by today and let Autumn help you get in to a beautiful apartment! -
Review 45 (2024-05-14 - Rating: 5)
Came Far from home looking for looking for a place to stay and found this hidden Gem -
Review 46 (2020-03-11 - Rating: 5)
I have lived here in a townhome for 4 years. It is such a great community. The pool is great though could use an extra grill or two for holiday crowds. The office staff is always friendly and I have never waited longer than 1 day for a maintenance request to be completed. The newly renovated dog park is leaps and bounds ahead of what it was last year. -
Review 47 (2018-09-25 - Rating: 5)
We have been here since May 2018, we absolutely love it here. So much more quieter, property is beautiful. The staff are always so nice, Billy helped move us in and took every bit of time to make sure we would be happy with our decision. We leased a four bedroom townhome and had a few work orders to place in, the maintenance staff at the time was short staffed and got to us so quickly. Denise has been so helpful with helping us pay rent online through the fabulous online portal, and has always been so helpful when we pick up packages....FYI if you have a heavy package Billy will not even ask if you need help, he’ll bring it right out to your vehicle! Can’t get any better then these wonderful people here. We came from a new property in the Stone Hill Shopping Center and by far, this has been the best experience we’ve had anywhere. Thank you to all of the Marquis Star Ranch Team. -
Review 48 (2019-10-20 - Rating: 5)
This place definitely needs to pass up to the 4 and 5 star mark. The entire staff has been incredibly helpful. My family had to move in for work on quick notice from another state and they were very quick in all their responses and made moving in flawless!! The area is beautiful overlooking a golf course, the surrounding homes and area are very nice and plenty of hills and sights. Not to come off corny but the other day after a light shower I was able to take an amazing photo from our parking lot that has a rainbow in the sky arching from one end to the other, not saying that the Marquis caused the rainbow but definitely how I feel coming home to this place!!! -
Review 49 (2024-05-17 - Rating: 5)
Robyn was great help when i was looking for my apartment! i highly recommend her for anyone who is looking to move in, she’s the best and very patient. -
Review 50 (2024-04-16 - Rating: 5)
Robyn Sanchez is the most beautiful amazing leasing agent at Glenhaven, she was very knowledgeable on the tour & was able to answer all question & concerns that I had. -
Review 51 (2019-12-31 - Rating: 5)
I have lived here for over a year and I love it. The office staff is amazing and service requests are completed in a timely manner. One of the best features is the dog park. Recently it got updated with more changes coming. A group of us take our fur babies down to the park every day and we requested a light be installed and it was. They have also put in a Pergola and made the area under the Pergola really firm and easy to walk on, the area under the water spigot has got rocks and a border to keep the area from becoming muddy. We have really nice chairs for pet owners to relax in and 2 picnic tables. We are supposed to get an obstacle course for the babies to play and learn. If you live here, and own a pet, you should come join us some evening, wed love to meet you and your baby or babies. THANK YOU TO THE OFFICE STAFF AND MAINTENANCE CREW!!!! -
Review 52 (2022-08-03 - Rating: 5)
My time at Glenhaven at Star Ranch has been nothing but wonderful. The staff and management have always been attentive and courteous and respond quickly to any questions/inquires I submit. I would hands down recommend Glenhaven to anyone looking for an apartment in this area! -
Review 53 (2023-01-12 - Rating: 5)
I had a great experience at Glenhaven! I went in for a tour and was not disappointed! The leasing agent I met was friendly and knowledgeable. He answered all of my questions about the residence. I would easily rate this visit as a positive experience. -
Review 54 (2018-07-20 - Rating: 5)
My experience at The Marquis at Star Ranch Apartments has been nothing but top notch. The maintenance staff are quick to resolve any issues, the office staff are polite and courteous and genuinely seem to care about you being happy in your new home. I have loved living here and would positively recommend it others. -
Review 55 (2020-05-16 - Rating: 5)
We love the 3 bedroom townhouse that overlooks the golf course. Lots of room inside the unit and a spacious 2 car garage. The office staff and maintenance crew are always available to fix any problems that might occur. Very pet friendly. Have recommended Marquis at Star Ranch to friends and acquaintances. -
Review 56 (2018-12-16 - Rating: 5)
My husband and I just signed our renewal for another year here at Star Ranch. We live in a townhouse style unit and love the spacious layout of our 3 bedroom unit. Having a 2 car garage is a big plus, we have lots of extra storage plus able to park an SUV inside comfortably. We enjoy being by the golf course, even though we dont golf, but love the view! Maintenance is always quick to respond to any problems and very friendly and pleasant. The office staff has been very helpful and we visit often so our furry 4 legged child can get a treat! The few times that we had any problems with a neighbor, the office staff was quick to resolve the issue. We really enjoy being part of the community here and call Star Ranch home. -
Review 57 (2020-02-19 - Rating: 5)
I recently moved into Star Ranch and love my new home. The staff is very attentive and remembers my name every time I go into the office and the Maintenance team is very fast and friendly. I love the pet park and I have a really nice view of the golf course. I think I found my new hobby. -
Review 58 (2021-09-21 - Rating: 5)
Been here for 10 months now and love it here. Units are huge and property is beautiful. Staff is awesome, Justin G. goes above and beyond for just about anything, he even recently helped my find my lost puppy. Need something done, hes the guy to ask for! -
Review 59 (2022-07-12 - Rating: 5)
We will be starting our 13th year here at GlenHaven had many managers but I must give credit where credit is due Simpson Properties they are the best ones yet and it’s a whole new ballgame. They are trying really hard to bring our properties up to luxury standards and are succeeding. Doing a lot of work here to include, new roofing, cleaning, painting, all new appliances to include washers and dryers, the appearance of the property has and will continue to improve and I for one am grateful for their fantastic efforts.Yes, we are all feeling the pinch of increased lease costs, but having been here this long should tell you it is a great community and it is probably one of the best if not the best Townhouse complex, along with luxury apartments, in this area. Everywhere here in Hutto and Round Rock to include Pflugerville, and I have done my homework, being leased or rented has gone up and we are within that same price range so it’s a sign of the times not just our complex but all of them are now charging more, but GlenHaven are doing a lot of work and it will benefit all of us in the long run. They have added new policies and are following through with them which to me is really important.Sure you can’t get everyone to toe the line but most here “most” do, we have even reduced the amount of Pet Poop problems, which has never happened since I’ve been here but lately seen a decrease in the poop in the grass outside of the units.Give us a try next time you are looking, the old saying “you get what you pay for” certainly applies to GlenHaven. We won’t be going anywhere else this is a great place to live.Joan -
Review 60 (2018-07-24 - Rating: 4)
Office staff, from first meeting to move-in, were extremely professional and helpful. They showed flexibility and commitment to making the transition smooth. Although the playground is small, and lacking equipment for all ages, the pool more than makes up for it. The expanded playground equipment will hopefully happen soon. -
Review 61 (2024-04-03 - Rating: 5)
Wow, what an amazing community.Maintenance is great, office is great.Please be sure to ask for Robyn when coming to tour community. She was so very helpful. The whole tour she spoke with a smile and was very genuine. -
Review 62 (2024-04-15 - Rating: 5)
Been working with Autumn since I moved and she’s been top class all around, super helpful with any questions as well as prompt responses. Also great place to live! -
Review 63 (2024-05-17 - Rating: 5)
Toured this complex with Robyn and she was so welcoming and helpful in answering all of my questions, I decided to go with another complex but I appreciate Robyn for her professionalism and kindness, thank you! -
Review 64 (2022-08-31 - Rating: 5)
Justin Grady is amazing! He’s so kind and affable every time I interact with him, and I’m super grateful for all his hard work and commitment to doing his job well, helping to manage these apartments! Thanks Justin! -
Review 65 (2015-04-30 - Rating: 5)
I really like these apartments!. The office staff is excellent and extremely friendly. The only issue I have is that I have a family of elephants that live above me. I know there is going to be some noise. Its apartment living...that is expected, but they stomp around all the time. I have asked them to walk more quietly and I have reported them several times and the staff does notify them. It calms down for a day or two but then STOMP, STOMP STOMP!!! (I believe they do it on purpose). I will continue to report it as long as then continue to stomp around. Other than that, these apartments are GREAT!!!! I would highly recommend these apartments to anyone!!! -
Review 66 (2023-01-31 - Rating: 5)
I recently moved to my apartment and Autum Cates helped me with all of my application I have never had someone so responsive and fast, professional all the above if you are looking for a place to move don’t hesitate to call her she’s amazing!!! I love my new place it’s so spacious.. -
Review 67 (2018-12-05 - Rating: 5)
Okay looking somewhere to move ASAP. I stopped Star Ranch after leaving Fairway at Star Ranch I was immediately greeted by Mrs. Stephanie with such genuine and excitement. Although it was raining that day she set up a walk through with apartments. With the other apartments I was turned around bc of weather. I have my budget and Mrs. Stephanie along with Billy Westfall they got my paperwork for the apartment of my dreams (jacuzzi tub) stainless steel appliances and granite countertops. I love it for a very reasonable price. Everytime I have I walked into the office Mrs. Stephanie and Billy go above and beyond to help me with my confusion of anything I need. The resident portal make everything so manageable when need to communicate after hours. I highly recommend Marquis at Star Ranch for your next home. -
Review 68 (2024-04-22 - Rating: 5)
I have a great experience living here the staff super friendly and helpful they always on top of it and Ms.Autum is A-1 with her work and always have a smile on her face. -
Review 69 (2022-08-31 - Rating: 5)
Justin Grady did a fantastic job making me feel comfortable and confident in my new apartment choice. He was super friendly and was super patient with all my questions! -
Review 70 (2018-08-10 - Rating: 5)
The Staff is super friendly, helpful and readily available to provide assistance with anything I need. The grounds are always kept clean, and any maintenances request are always handled immediately. I have been a happy resident now for almost 4 years! -
Review 71 (2016-08-31 - Rating: 4)
August 2016Pros: beautiful landscaping, clean bug free apartment, operable elevator, gorgeous pool, safe, reasonable rates, great maintenance responsesCons: MANAGEMENT! specifically Nancy!!!! shes rude, over talks you, gives incorrect information then hangs up on you if you question her. Shes definitely NOT skillful in dealing with the public or financial matters, yet she handles the( financial )accounts.... but dont expect correct information from her 😕.Staff overall 👍... however, Nancy 👎👎 -
Review 72 (2020-03-11 - Rating: 5)
I have lived her for 2 years. My apartment has a great view and is very quiet. If you have any problems they are handled within a day. I love it here -
Review 73 (2024-04-15 - Rating: 5)
Beautiful property at a fantastic location. Moe in the leasing office always go above and beyond to provide the best customer service! -
Review 74 (2022-08-30 - Rating: 5)
Im so happy to make Glenhaven at Star Ranch Apartments! Just got approved today and Im excited to be a resident! I wanted to thank Autum Cates for her help in finding me my new home! -
Review 75 (2022-10-13 - Rating: 4)
The townhouses are very large and the grounds are well kept. There’s enough space to move about without being too far from your neighbours, so it’s easy to get to know the people you live near. -
Review 76 (2019-11-06 - Rating: 5)
The Marquis apartments, are by far the best apartment complex i have lived in. From the management staff, to the luxurious amenities. And from first visit to move in date, Justin Grady, a member of the management staff, made the process extremely stress-free.10/10 -
Review 77 (2022-08-23 - Rating: 5)
Autumn is AMAZING!!! She has always been very responsive and courteous! Clean, well kept property. I have been here about two years now and no complaints. -
Review 78 (2024-05-02 - Rating: 5)
Have been living here for 2 years and the property is amazing. Office staff is helpful and nice. -
Review 79 (2020-05-19 - Rating: 5)
Im a new resident but so far so good. Service is friendly. Well kept and clean. No noise besides the footsteps sometimes but thats to be expected lol I love it here. Cant wait to be able to use the pool -
Review 80 (2024-04-27 - Rating: 5)
Nice property managment is helpful and nice. Ive lived here 3 years and have had a great experience. -
Review 81 (2024-04-16 - Rating: 5)
Friendly staff, beautiful property, and nice spacious units!Moved here in August and have only good things to say about. -
Review 82 (2019-03-07 - Rating: 5)
Ive lived at the Marquis Star Ranch Townhomes for 3 years now, and decided to renew again there, and Lexi took me through the whole process...finding a new unit, setting everything up, giving me all the different lease options, basically making it what I would call the 5 star treatment.....a very wonderful person to deal with, extremely helpful and making the whole relocating process a dream. My hats off to the whole staff for making my move a super positive experience. Would recommend Marquis Star Ranch to anyone who is looking to move to an higher end townhouse or apartment in the Round Rock, Pflugerville, Hutto area. Very nice place to live and extremely good people to work with.....5 stars to all of them -
Review 83 (2024-04-19 - Rating: 5)
Office and maintenance are great and apartments are homey and spacias. Staff is super friendly -
Review 84 (2022-08-30 - Rating: 5)
Great complex!Maintenance are on time with request.Make sure to ask for Robyn in the office. She was a great help in finding my new home. -
Review 85 (2018-08-25 - Rating: 5)
I got the pleasure of working with Billy! I have to say Customer Service is key to having a successful business. Billy, was very knowledgeable about the company and he gave me a sense of peace by his welcoming attitude. If you are in the market for a knew unit contact Billy he’s your man! -
Review 86 (2018-11-19 - Rating: 5)
This is a great place to stay! The office staff (including maintenance) are always responsive, always professional, polite, and they do their very best to accommodate.The property (interior and exterior) is well maintained and absolutely beautiful. -
Review 87 (2020-05-19 - Rating: 5)
So far I’ve been here since Feb. 2020 and I’ve loved it! The property is very clean, the amenities were well cared for when they were open(covid). The staff is super helpful and I’m leaning towards staying for another year! -
Review 88 (2024-05-17 - Rating: 5)
I was given a tour by Robyn and she was absolutely amazing she answered all of my questions politely and just overall gave me an amazing experience. Thank you! -
Review 89 (2024-05-17 - Rating: 5)
Robyn is amazing and I would definitely refer her to friends/family at this property! -
Review 90 (2023-05-12 - Rating: 5)
Justin spent so much quality time with me working to help me find an apartment that met my long list of desires. He was patient and willing to go the extra mile. -
Review 91 (2023-11-27 - Rating: 5)
Lived here 8.5 years Annnd Im going to miss my lil apartment with the golf course view! Nice and quiet complex! -
Review 92 (2018-07-20 - Rating: 5)
Is the only place I have lived since moving to Texas, its nice,quiet, and secluded. Maintenance guys are great, pool is awesome. Never had any issues. Love this place. -
Review 93 (2022-08-16 - Rating: 5)
Property is very clean and well kept. Ask for Robyn, she is so nice and answered all our questions. I cannot say enough about the location! -
Review 94 (2020-02-06 - Rating: 5)
Beautiful community! Love the staff and the outdoor spaces. If you need a place to live away from the hustle and bustle of the city, this is your prime location. Come check out Star Ranch! -
Review 95 (2020-03-11 - Rating: 5)
LOVE this apartment complex. They are pet friendly and in my opinion they are not TOO Strict. They manage the community well and we have truly enjoyed living there. -
Review 96 (2023-08-03 - Rating: 5)
Agustin has done an amazing job time and time again when it comes to maintenance request. 5/5 stars for him. -
Review 97 (2018-08-29 - Rating: 5)
Billy Westfall was very helpful on my apartment search.He was very knowledgeable on all of my questions and it definitely makes life a lot easier when you have those type of people to help you. I decided on a different spot but do wish there were more people in this world like Billy. -
Review 98 (2014-03-18 - Rating: 4)
I give them a 4 star, they have a great property and office staff is nice, but their property is very expensive when it comes to 2 bedrooms. Their 1/1 are reasonable. Not for the money pinching people. -
Review 99 (2020-06-06 - Rating: 4)
Very confused on why the pool still isnt open when ALL gyms and pools surrounding the area have re-opened. Ive contacted the office and they say they have to wait for corporate, which is understandable but they need to get the ball rolling. -
Review 100 (2024-04-16 - Rating: 5)
I love living here, it’s close to my business and the property is always clean and tidy! -
Review 101 (2024-04-19 - Rating: 5)
Office staff is great, Justin was awesome getting us moved in! -
Review 102 (2022-12-22 - Rating: 5)
Justin Gravy was very professional, helpful and friendly. He explained everything about the apartment and the complex very well. -
Review 103 (2024-04-19 - Rating: 5)
Office Staff always takes care of our needs, Justin is always a great help -
Review 104 (2022-07-18 - Rating: 5)
This place is great, the Community Manager Moe is very attentive and understanding. I love the pool and the Communities new look! -
Review 105 (2018-07-20 - Rating: 4)
Maintenance is a little slow getting to you, may take 2 days but employees are wonderful, friendly and the special treats management leaves at your door occasionally are great. -
Review 106 (2020-03-12 - Rating: 5)
These beautiful apartments are wonderful. The staff are very friendly and the amenities are great. -
Review 107 (2020-03-11 - Rating: 5)
I Love my 2 bedroom townhome! The pool is beautiful and the grounds are always on point! -
Review 108 (2024-04-19 - Rating: 5)
Autumn with office staff is always there to lend a helping hand,very helpful& knowledgeable ! -
Review 109 (2022-09-01 - Rating: 5)
The gentleman with the long hair in the front was very nice and had funny jokes i believe his name was justin 5 STARS -
Review 110 (2024-04-19 - Rating: 5)
Office staff is amazing, justin is always very helpful -
Review 111 (2018-11-08 - Rating: 5)
I love the customer service here billy and stephenie are great they helped me find the perfect apartment for me and my family. -
Review 112 (2024-04-15 - Rating: 5)
Friendly staff, beautiful property, and units are nice and spacious. -
Review 113 (2018-07-20 - Rating: 5)
I love this place! Fairly quiet, friendly office staff and when I need something repaired, it is done almost immediately. Highly recommend. -
Review 114 (2022-08-31 - Rating: 5)
Justin was more helpful than any person ive ever dealt with ever in my life ploint, blank, period. -
Review 115 (2022-08-03 - Rating: 5)
Beautiful place, great amenities, and an amazing management team that keeps Glenhaven a desired destination. -
Review 116 (2024-05-02 - Rating: 5)
Maintenance crew is always helpful, punctual and pleasant to work with -
Review 117 (2019-11-13 - Rating: 5)
The help I received in the front office was one of the most friendly experiences I can remember! HUGE thanks to Justin for answering all of my questions. -
Review 118 (2024-05-03 - Rating: 5)
Justin was amazing!!! Huge floor plans! -
Review 119 (2023-06-22 - Rating: 5)
Justin was such a great help and an amazing tour guide! Definitely a positive environment and great for everyone! The property is very beautiful and he did an amazing job explaining everything. -
Review 120 (2019-12-18 - Rating: 5)
Really liked the experience and they are so flexible with short terms rent at reasonable prices. -
Review 121 (2022-08-03 - Rating: 5)
Great clean/safe place to stay and management treats you with respect! -
Review 122 (2022-08-18 - Rating: 5)
Five stars for the extremely responsive office, clean community, and awesome amenities! -
Review 123 (2022-08-17 - Rating: 5)
Nice . Clean . Good location. The Staff they are Amazing especially Moe . -
Review 124 (2022-08-09 - Rating: 5)
I just wanted to say everyone in the office is Awsome the make sure everything is up and running -
Review 125 (2022-09-01 - Rating: 5)
Such a good experience, everyone was so helpful especially Justin -
Review 126 (2022-08-16 - Rating: 5)
Great customer service apartments are very nice -
Review 127 (2024-05-20 - Rating: 5)
Aqustin C was very helpful and prompt fixing AC issues -
Review 128 (2024-05-01 - Rating: 5)
Love this place and the office staff! -
Review 129 (2018-07-20 - Rating: 5)
I have lived here over 3 yrs and I am very please with the management staff and the maintenance staff. -
Review 130 (2022-10-13 - Rating: 4)
2 months in, and I am glad to have found this place! -
Review 131 (2018-07-20 - Rating: 5)
Great community and awesome staff. Love calling this place home!! -
Review 132 (2022-08-17 - Rating: 5)
Management is great and property is always clean! -
Review 133 (2024-04-15 - Rating: 5)
Its realy nice here. -
Review 134 (2022-08-31 - Rating: 5)
Complex super clean and pool always clean -
Review 135 (2024-04-15 - Rating: 5)
It’s nice here -
Review 136 (2022-08-30 - Rating: 5)
Beautiful property and amazing staff -
Review 137 (2022-08-03 - Rating: 5)
Beautiful complex, extremely clean -
Review 138 (2024-04-15 - Rating: 5)
Great place to live -
Review 139 (2022-08-17 - Rating: 5)
Great place snd staff -
Review 140 (2024-04-15 - Rating: 5)
I love it here -
Review 141 (2024-04-15 - Rating: 5)
I love it. -
Review 142 (2022-08-17 - Rating: 5)
Love the place -
Review 143 (2022-08-03 - Rating: 5)
I love it here! -
Review 144 (2024-12-02 - Rating: 5)
I wanted to leave a review here again, I know that the previous one was not the best and I apologize, maybe I did not understand the system here well and maybe it was my mistake and I had my fault, but I want to correct that because thanks to the system they have here, it is Everything was very clean and organized. I am very happy to live here and I apologize again for the previous inconvenience, my family and I feel very calm and safe living here, a place that I have recommended to friends who have rented here too☺️ and I would always recommend it. -
Review 145 (2024-09-23 - Rating: 5)
The best -
Review 146 (2024-04-15 - Rating: 5)
It is the best to live in and the maintenance is very good -
Review 147 (2024-04-15 - Rating: 5)
I love them they are the best