Fitzhugh Urban Flats Apartments

Located in Houston, Texas

Address: 2707 N Fitzhugh Ave, Dallas, TX 75204, United States

Phone: +1 469-351-6724

Rating: 4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-22 - Rating: 5)
I recently moved into Fitzhugh Urban Flats, and my experience has been excellent so far. The assistant property manager, Robert, was incredibly helpful throughout the entire process. He provided me with all the necessary information about the apartment, answered all my questions, and made the entire move-in experience smooth and stress-free. What really stood out to me was Roberts consistently friendly and professional demeanor. Its clear he genuinely cares about providing great service to residents. The apartment itself is well-maintained and exactly what I was looking for. If youre considering moving here, I highly recommend checking it out and connecting with Robert for assistance- he truly goes above and beyond!

Review 2 (2025-02-02 - Rating: 5)
As a resident of Fitzhugh Urban Flats for the past five years, I wanted to take a moment to express my appreciation for the improvements under the new ownership and management. The complex has truly become a great place to live, and it’s clear that the leasing office genuinely cares about its residents.I’m especially pleased with the enhanced focus on safety and security, which has made a noticeable difference in the community. Thank you for your efforts in creating a better living environment—I look forward to continuing my residency here.

Review 3 (2025-02-25 - Rating: 5)
I have been in my apartment for 48 hours and submitted a request for 2 items. Those requests were answered and completed within that 48 hours and I was thrilled and surprised at the turnaround time. I have a really good feeling that Im going to enjoy staying at my new property...

Review 4 (2025-02-11 - Rating: 5)
This was my first home in Dallas. Fond memories and new friends were met here. I know property management companies change from time to time but to this date, this place still has the appeal that it always has had. Close to downtown without being downtown. Its a great place to be.

Review 5 (2024-12-20 - Rating: 5)
I was in the office when this phone call came through from the below reviewer.While waiting for Ryan (spelled RYAN), I witnessed a hostile phone call coming from a tenant.He was patient until the caller became aggressive and rude.A human can only take so much before they exit the conversation,I have lived here for five years and this office staff is the most professional helpful staff I’ve encountered.Hands down recommend Fitzhugh Urban Flats.

Review 6 (2024-12-12 - Rating: 4)
Update (December 2024)I am a huge fan of the new office management and staff. You can tell they are really trying and the improvements to the property that has already happened and the changes on the way are enormous! I decided to resign my lease and stay through the improvements because the complex is starting to look and feel like its worth the rent. Plus, the location is unbeatable for the price.Update (September 2024)There is a new management company and I can say at least the back gate is fixed. Call box is still broken and there is still a universal gate code. They did bring an apartment patrol unit for the parking garages. Ive only seen it a few times, but Ive had no more issue with my vehicle. My ring camera hasnt caught any more of the transit population so I believe the back gate is helping. Also, the front office has started accepting packages again and Ive heard less complaints about package left.Well see if new management continues to fix the security issues. Keeping it a 2 star because the parking garage call box is a big security issue that needs to be resolved.It really sucks to say bad things about this place because overall its been an enjoyable experience. For context, Ive been here for over a year. Yes my car has been broken into but I attribute that less to the complex and more to living adjacent to Downtown. The location is great and maintenance has been very quick and attentive.HOWEVER, safety is an absolute no here. The backgate in building one has been broken since before I moved in and it hasnt been fixed yet. The call box in Building 1 has been broken since before I moved in and it has not been fixed. Everyone for every building has the same gate entry code including delivery drivers. My Ring has caught several of the transit population trying to and sometimes successfully breaking into storage units. The latest incident prompted me to stay else where until the broken lock was fixed.Also, for those reading reviews for context after a tour, the back of Building One shows the height of gentrification in Old East Dallas. Im not saying thats a bad thing, but I am saying they take great care of not showing that on the tour.The new management stopped accepting packages when the package lockers were full and now packages are left on the ground outside. That decision has lead to an increase in package theft.All of the cons combined is enough to not consider renewing my lease because its simply not worth the peace of mind. Im sure theyll find an unsuspecting soul to take the unit and theyll soon be presented with the same issues. Hoping that management would actual take some initiative to make the place better given the property value is raising in the area and new truly luxury apartments are being built within a few blocks.

Review 7 (2024-11-25 - Rating: 5)
I’ve lived at Fitzhugh Urban Flats for a couple years now and it’s been a great experience! Maintenance has always been on top of every request I put in and every employee I’ve come into contact with is kind and helpful. The location has been a perfect distance from downtown dallas, lower Greenville, Knox, and North dallas. I would recommend living here to any of my friends!

Review 8 (2022-10-24 - Rating: 5)
This is easily my favorite apartment I’ve lived at in Dallas. I’ve had some horror stories the past few years living at the 23, Los Altos Trinity Green, and Grand Reserve Townhomes. The worst thing at each of those was the difficult, petty, and just flat out rude management. Ryan and Matt in the office are kind-hearted, understanding, prompt and reasonable. Since this is the most expensive apt I’ve lived in (I’m in my 20s), I think it’s normal that some tenants act a little entitled and get frustrated too easily. I’ve seen some people in the complex freak out over small things simply bc they’re paying $2,000 a month. However, the new renovations are beautiful, Juan (head of maintenance) is wonderful, the amenities are great (huge gym and big dog park), and the package collection process is easy. I will stay at this apartment for as long as possible. The best thing about Fitzhugh is the level of community! I’ve made some of my best friends at our dog park. Everyone gets together daily and chats about life. :)

Review 9 (2024-11-21 - Rating: 4)
Fitzhugh Urban Flats has been a great experience up to this point. The maintenance team and the front office are extremely helpful and friendly. The location is fantastic and the apartments are great.

Review 10 (2021-08-30 - Rating: 5)
LOVE LOVE LOVE living here :) ! Love the huge pet friendly community! Seriously the highlight of my day is going to the dog park and letting my dogs play while I talk to my neighbors. Amazing leasing staff, quick and helpful maintenance team. Pools are beautiful, the parking is amazing and the apartments are so spacious and have amazing storage space. Couldnt be happier here at Fitzhugh!

Review 11 (2024-08-23 - Rating: 5)
This review goes out to Ryan! One of my favorite people in the industry I swear! He has been in the apartment industry for long enough to get things done without the fuss! Was so happy to hear when he joined the team here and hope my future clients will get to enjoy him and his abilities as much as I have over the years!

Review 12 (2024-11-13 - Rating: 5)
Ryan is AMAZING! Best vibes and best customer service. He squeezed us in for a tour and we applied on the spot. Highly recommend!

Review 13 (2024-08-23 - Rating: 5)
Ryan is the best! Working with him is always such a breeze. He’s kind, attentive, and very helpful. The staff at properties can really make or break your experience, but he really is your go to guy for everything!

Review 14 (2024-10-31 - Rating: 5)
I cannot say enough good things about Ryan. As I’ve been working through the process of moving out, Ryan is who I typically talk to when I call the front office. He is truly so helpful and pleasant.

Review 15 (2024-08-05 - Rating: 5)
🏆 If bad reviews turn you away, please stop 🚨 and take the time to read this! As a locator in the biz, I decided to stop in at Fitzhugh Urban Flats to meet Ryan, the human on the other end of every responsive email I send! He is as good in person as he is on the phone and via email. Not only did he clear his calendar to show me around, and took the time to answer every concern of another of my clients, he made sure the assistant manager could stay late to tour one of my clients. Turns out, this property is under the amazing new management of ZRS, AND it has been acquired by new owners who actually care and are investing some serious 💰 into making this my new favorite property in the area. I hesitate to write this review because I want to be selfish and keep the place secret for my clients alone, but Ryan deserves all the attention and thanks!

Review 16 (2025-01-10 - Rating: 4)
Now that there is a new management team, I absolutely love living here! They are always so quick to resolve any issues and have improved the overall living quality so much.

Review 17 (2021-05-18 - Rating: 5)
Matt and Ryan are incredible. They are so kind and always help out with any issues that might arise. Sure this apartment has issues that are out of their control (like every apartment), but Matt and Ryan made it so much more enjoyable of a place to live. I definitely recommend!

Review 18 (2024-06-07 - Rating: 5)
Ive lived here over a year and Ive been please. Prices are reasonable and there are a lot of good amenities (gym, pool, amazon locker, covered parking, etc.). Biggest complaints would be car break-ins (somewhat avoidable) and delivery people not being able to find the lockers. Would recommend to anyone who wants to live close to downtown, but not pay downtown prices.

Review 19 (2025-01-24 - Rating: 5)
Have loved my experience living here! Staff is wonderful, maintenance problems are quick to be resolved and the apartments are beautiful.

Review 20 (2024-10-31 - Rating: 5)
I don’t live here but I come here a lot for friends, but I wanted to leave a review about the maintenance staff because they are all literally the nicest people i’ve ever met in my life. whenever I come here they are just so nice.

Review 21 (2024-12-24 - Rating: 5)
Staff is very friendly. They work hard to make sure residents are taken care of. The units are clean and well kept!

Review 22 (2024-08-23 - Rating: 5)
Hands down 5/5 stars, I would give Robert and Rodney 10/10 if Google allowed it. Great communication and so friendly. They love on my dog Hopper every time we come in the office.

Review 23 (2024-02-07 - Rating: 5)
Walked in and felt like I was at a resort with their tall stoned pillars. Miguel toured me and he was a great and very enthusiastic when it came to showing me the amenities. I feel in love with the gym. I haven’t seen a 2 lvl gym in Dallas at all. The place was well maintained and definitely my top choice.

Review 24 (2024-07-30 - Rating: 4)
You guys just took over like a month ago. Other than the package lockers we haven’t had any weird experiences yet. I would personally like you guys to go back to the Flex pay system. I had to use it a couple of times and it’s convenient.

Review 25 (2022-10-27 - Rating: 5)
I love calling this place home!I’ve been living here for almost a year now and have enjoyed it very much. My apartment was just renovated with new appliances, floors, and finishings. Open concept with neutral light colors. The facility has three pools with awesome common spaces.As a car enthusiast, my favorite thing at this place is the parking garage! There’s one for each of the three buildings. There is always plenty of space to park and it’s very nice having my car out of the elements. They also connect directly to your floor so no walking up/down stairs!!!The icing on the cake is the leasing staff. Ryan and Matt in the leasing office go out of their way to make sure you have everything you need to feel comfortable. They have been very accommodating, even for the smallest of requests.Thank you Fitzhugh for being a great place to live.

Review 26 (2024-02-05 - Rating: 5)
Definitely giving this property a shot! Miguel at the front desk is so nice and easy to talk to. Hes also very knowledgeable and professional. I toured a 2 bedroom and it was so beautiful! The whole property is gorgeous, I cant wait to move in.

Review 27 (2022-11-05 - Rating: 5)
The whole team here at Fitzhugh is great, I cant stress that enough. They are super responsive and just genuinely fantastic, very nice, detail-oriented and extremely professional when it comes to truly anything that comes their way.I lived here back in 15 and when it came time to release my current apartment or move elsewhere I somewhat jokingly went on Fitzhughs web site and was blown away with how its been tremendously re-modeled since I was here last. Dont get me wrong, it was nice when I lived here before, but checkout the flooring / titles in bathroom / appliances / etc. on the site if you havent already seen in-person.Ryan was my go-to person to get my lease ready to roll and she did an amazing job. Honestly, she still is my go-to person and will continue to be.Full transparency, I have had obstacles being on the first floor, but Ryan made sure everything got handled and is a strong reason for why I am still here writing this review. I would recommend this complex to anyone and talk with Ryan.

Review 28 (2024-08-30 - Rating: 5)
Our maintenance team is literally the greatest. When I see them around they’re always so friendly and helpful. I appreciate everything they do!

Review 29 (2018-08-03 - Rating: 5)
I love living at Fitzhugh Urban Flats. The apartments are spacious and modern. The walls are not thin so we rarely ever hear our neighbors. At renewal time you receive many lease options so you can do what is best/most cost-efficient for you. The office staff are always extremely friendly and always recognize me even though there are hundreds of residents. The pools are amazing and beautiful with great amenities. However during the summer the Building 3 pool becomes quite the party zone. Maybe a little too much. But I now see security actively keeping an eye on it and its been more calm since then. A great place to live for young professionals and couples. Very pet friendly but very few families live here. Mostly single working professionals or couples without children.

Review 30 (2021-01-04 - Rating: 5)
My husband and I moved here in July and we couldnt be happier! The staff is AMAZING! Ryan, Matt, Griselda, and Mayra are all extremely helpful no matter the need. The maintenance staff is fast to respond to any repair. Having THREE pool options is a plus. Almost every single part of the community has been renovated and looks beautiful. We also enjoy getting to know our neighbors at all of the resident events (two per month). Overall, we LOVE it here and will be staying for a long time.

Review 31 (2020-10-19 - Rating: 5)
I am so excited to be a new resident at Fitzhugh Urban Flats! Ryan was extremely helpful during the entire leasing process. She got back to me so quickly and answered all of my questions. She even let me tour the apartment a second time to compare different floor plans. She went above and beyond to make sure my move went smoothly! The property just got new owners so there’s a lot of renovations happening but I’m excited to be able to use the new two story gym! They have a lot of other awesome amenities as well like 3 pools, two new dog parks and you can park on the exact floor you live on. I am glad to make Fitzhugh Urban Flats my new home!

Review 32 (2022-11-08 - Rating: 5)
I have called this home for the last year and half and it has been wonderful. The residents are great and management is the best plus responsive which I appreciate. I moved to Dallas from NYC so it was a big move from the beginning Ryan has been a great touch point within the management office. I would not have gotten all my stuff and delivered with out her help!

Review 33 (2020-03-11 - Rating: 5)
I had good experiences living here. The layout of my apartment was awesome and the fixtures are pretty high end. My old roommate still lives there and says that they are renovating soon and updating everything. The pools are awesome- there are three of them. Theyre also pretty social and there are events all the time to meet your neighbors.

Review 34 (2020-03-11 - Rating: 5)
Fitzhugh is absolutely STUNNING! I toured this property and was ready to sign my lease then and there. The staff was friendly and welcoming. They made me feel comfortable and at home. I was told about the amazing community events they do, such as brunch every first Saturday of the month. The views from the apartment balconies overlooking the pools are absolutely jaw dropping. The prices for what you are getting is the best price in the area. The area is amazing, (Knox Henderson) where there are SO many places to go to and discover. So excited to move into my new apartment and explore everything the area has to offer. Thank you to The Fitzhugh team for helping me find this perfect apartment. It’s everything I wanted and more.

Review 35 (2020-06-10 - Rating: 5)
I moved to Dallas from out of state in October and wanted to wait to write a review until I was sure my opinion was upheld! I can’t imagine living anywhere else in the city. My apartment, the location, and the value cannot be beat. The complex is very nice and the staff are so pleasant to work with. They’ve transitioned management while I lived here, but have transparent and upheld the same superior level of service throughout the process. Leasing agent Matt is the best! He put me at ease as soon as I walked in the door and has been a great point of contact throughout my lease.

Review 36 (2022-06-17 - Rating: 5)
Love living at Fitzhugh! The office staff are super nice and personable. The pools are awesome (especially building 3’s pool), and they have a ton of community events for residents that are completely free. Could not recommend it enough!

Review 37 (2020-11-03 - Rating: 5)
Ive renewed my lease twice at this property and have had a great experience! Its centrally located to everything in Dallas, walkable to coffee, fitness, and the Katy Trail, and is very dog friendly. Matt and everyone in the office are very helpful and will know you on a first name basis. Definitely worth checking out!!

Review 38 (2024-11-03 - Rating: 5)
I needed a new washing machine and not only did I get one on the same day, I got one in 30 minutes. Holy cow! Thank you so much

Review 39 (2016-05-04 - Rating: 4)
Love living here. Everyone in the office is extremely nice. The residents that I have met are very friendly too! Plenty of parking. Ive never personally experiences any crime nor have I heard of any. I grew up in East Dallas and I dont find this place to be dangerous whatsoever. Super close to everything. The pool in building 3 is freaking sweet. All the amenities that come with FUF are amazing. This is a great place to live. Only downfall for me is that I get crappy cell service inside my apartment. Thankfully there are ways around that. Recommend this place to anyone!

Review 40 (2020-03-16 - Rating: 5)
I have friends that live here and I always enjoy visiting. The pool is great and I love that I can park in the garage without any issues during my visit. I bring my dog here for puppy play dates as well and several people in the community have dogs as well. Everyone always seems so friendly. I will consider moving here when my lease is up. Excited to see the renovations.

Review 41 (2021-07-28 - Rating: 5)
Thank you to Ryan for the best leasing experience Ive ever had! As we all know, the current renters market in Dallas is pretty chaotic... But Ryan blew me away with her response time, attentiveness, and humor!The service here is truly the cherry on top of an already wonderful complex.I did the texting option on the website, and all of my questions were answered in less than 5 minutes... If there was a delay, it was because they were personally running to take pictures of the view or amenities to show me.Im overjoyed to move in, thanks again!

Review 42 (2022-12-13 - Rating: 5)
A massive shoutout to Matt Loomis, the Assistant Manager - super friendly and courteous! I toured Fitzhugh early Dec 2022 with Matt and he did a fantastic job showing off this great community. The recent in-unit renovations and some of the common spaces area spectacular. Its also in a great location thats super walkable and young.Although I did not sign a lease here, I would highly recommend Fitzhugh to anyone thats looking to make this their home. Thanks again, Matt!

Review 43 (2020-12-21 - Rating: 5)
We love it here. We moved in about 6 months ago and we are so happy we did. We adore the staff. We love all the events where we get to meet and get to know our neighbors. The reno-ed dog parks are incredible. So much is being/has been updated. And in this area, you really cant beat the price. Great food and drink spots within walking distance. This is HOME for us for quite a while!

Review 44 (2022-09-09 - Rating: 5)
Love the events here! Maintenance is always on point and timely!Update 9-9-2022After the heavy rainfall in Dallas my apartment had leaks which stained the carpet all over. Maintenance took the time to restore and clean the carpets and they’re like brand new again! Amazing work guys!

Review 45 (2022-08-01 - Rating: 5)
Ive been here for a year and a half and I cannot complain. The biggest thing that makes the difference is the staff. Ryan in the office is absolutely amazing. She is so dedicated to her job that she has messaged me outside of her hours to make sure that I can get into my apartment when I locked myself out . When I moved into an apartment, I didnt expect to have a family, but I got one when I met Ryan.

Review 46 (2023-12-11 - Rating: 5)
Beautiful complex in a great location. Amenities are very nice, especially the fitness center. Adonis at the front desk is very personable, professional, and knowledgeable. Would recommend to anyone looking to move to this area!

Review 47 (2024-12-31 - Rating: 5)
So youre looking for a new place to call home!!! At Fitzhugh, heres what you get:- Quality Management at all levels! The staff is personable and engaging. Sr Management listens and responds to any issue. Ryan, Matt, Carrie & Kellie are all attentive and willing to provide solutions that tend too make the most logical sense.- Well Maintained Grounds! Our property is gorgeous and very well maintained. Covid created many problems but Fitzhugh have be steady and profound while continuing to provide we residents outstanding maintenance, lawn, trash service and support.- Resident Interaction! Here at Fitzhugh youll enjoy a plethora of events, gatherings and social activities that will allow you to get to know many of your neighbors. We here are a unique and very cool community of all ages, background, race, interests and common living goals/objectives.-Our Location! You cant beat our location. Uptown, East Dallas, Knox/Henderson, Cityplace, Oaklawn/Lemmon, Highland Park, White Rock and the list goes on. Its easy to live in a 1-4 miles bubble. Everything and I mean everything is within your reach.-Having trouble deciding? Come by for a visit and tell the staff you want to talk to Ken Danforth. Im on my second tour here at Fitzhugh. Why, well lets just say, through experience it doesnt get any better than Fitzhugh (Safe, Price, Community, Proximity, Fun, Modern, Management)

Review 48 (2020-08-10 - Rating: 5)
LOVE. THIS. PLACE!!! Its so close to everything and the office staff is super nice. I dont have any pets but I do see lots of ppl walking their dogs and actually picking up after them, which is refreshing. Maintenance took care of the few little things we had upon move-in very quickly. Highly recommend this place and ask for Gris, shes the cutest thing EVER!!! :)

Review 49 (2021-02-06 - Rating: 5)
Fitzhugh invests majorly in the property and its hard to beat the prices for this area of Dallas. In the span of less than a year Ive seen a number of different additions:- Pool renovation- Gym renovation (best apartment gym Ive even seen)- New landscaping- Dog park refresh- Smart thermostat/door lock addition- Fresh paint for hallways and doors- Package lockers for each building- Parking garage facade decoration- Clubhouse/office remodelIm sure there are things Im missing because they are constantly improving and adding new amenities. Couldnt be happier with my experience at Fitzhugh.

Review 50 (2021-10-12 - Rating: 5)
I love living here! Ryan and Matt at the front desk are amazing. I’m halfway through my second year here and I might do a third. I never saw myself living in the same place more than one year but the experience you get here is 2nd to none. I highly recommend Fitzhugh Flats for many reasons, location, the place you’re given, and most importantly, whenever you have a question/query, Ryan and Matt are so kind and always willing to help!

Review 51 (2022-11-04 - Rating: 5)
Ryan is the best leasing agent and has been so helpful throughout our time at Fitzhugh! She worked with us long distance while we were apartment shopping and is still super helpful with anything that comes up!

Review 52 (2020-07-24 - Rating: 5)
In the last few months all of the property renovations and improvements has been wonderful. Management has updated the pool furniture and added more package lockers which has been amazing! We love living here, keep up the phenomenal work!

Review 53 (2020-03-11 - Rating: 5)
Just wanted to let everyone know that my visit at Fitzhugh Urban Flats was an amazing one. The leasing manager Matt Loomis really went out of his way to show me the new changes coming with the renovations, amazing 3 pools and many other amenities to make my busy life easier!. I have looked at several properties and found this one to be amazingly priced competitively. I look forward to living here when my current lease expires and encourage anyone in the market to stop in and check out this property. Be sure to ask for Matthew Loomis.

Review 54 (2024-02-08 - Rating: 5)
These apartments are beautiful!! The leasing agent Jocelyn was very helpful and answered all the questions and concerns I had about moving here I feel a lot better about my decision to apply!!

Review 55 (2017-01-29 - Rating: 4)
Ive loved living here for over a year now and on my second lease. Friendly staff, quick maintenance, outstanding facilities from the two story gym to three different pools. Only reason its not five star is because of the reported security issues. They do have security driving around, so they are visibly trying to deter the crime.

Review 56 (2018-09-27 - Rating: 5)
Love living here. The manager genuinely cares about the residents. Maintenance staff is also great and they usually address issues within an hour or 2 after putting in the order. It’s also a very dog friendly community so our fur babies love it!

Review 57 (2020-05-05 - Rating: 5)
I have loved my time at Fitzhugh! I recently moved into the unit, and have been incredibly impressed with the complexs responsiveness and willingness to make us (the resident!) happy! We had a minor issue with our dryer, and it was fixed within 12 hours of us calling on it! Very impressed so far!

Review 58 (2022-02-17 - Rating: 5)
So far so good, Ryan has been of amazing help. Me and my roommate have been looking for a place and it has been hard, but Fitzhugh seems to be the perfect match. We hope our experience is as positive when we move in.

Review 59 (2020-10-27 - Rating: 5)
Im in my third year at Fitzhugh Urban Flats.Each year, the facilities and environments have improved.Not only is it dog-friendly, its almost dog-encouraged.The people are nice and its easy to be social (and just as easy get your alone time).The summer offers 3 pool areas and each seem to have their own feel. One seems to be the family bbq pool area. Another, the quiet pool. And of course, the well, well just call it the social pool.Great spot. Highly recommend. And maybe most importantly, right across the street from the best coffee in Dallas (arguably the country), LDU.

Review 60 (2022-11-23 - Rating: 5)
Ive lived here for over 3 years and I Have ZERO complaints. The management team is amazing and so is maintenance! Its pretty quiet here as well. Another good thing is the location. Its close to all the good food and entertainment places. close to Downtown etc. 5 stars!

Review 61 (2019-03-01 - Rating: 5)
I’ve lived here since December and I love the apartment complex and management, I only signed a 10 month lease Incase I didn’t like changing to a new apartment complex but I already want to renew my lease. I have a studio and it’s very big and spacious for the price compared to other apartment complexes around, trust me I looked for 3 months before finding a place I liked. I can promise you that I’ve never seen any bugs or cockroaches in my apartment. That’s a big reason why I choose this place because it didn’t have any reviews like that on here. I cannottttttt do bugs, like at all. lol they are nasty. I’ve had two issues right after moving in which were just cosmetic and small but maintenance came the next day the order was out in and fixed it all perfectly. I feel very safe at this apartment complex you can’t get into any of the buildings without a key fob. One day I came home and noticed the gate wasn’t working. It was fixed within 3 hours. Other apartment complexes would’ve let that go oh for days before fixing but the fact that they take care of things so quickly is amazing!

Review 62 (2020-07-19 - Rating: 5)
Matt Loomis is an exceptional member of the staff management here at Fitzhugh Urban Flats. He goes out of his way to help residents especially since he is a resident here himself. He never complains and lends a helping hand. He has kept the pools safe and clean on busy holiday weekends and has made mine and my husbands experience here for 2 years the best. Thank you, Matt!! 20 stars!

Review 63 (2021-12-20 - Rating: 5)
Had a good experience living at Fitzhugh Urban flats but the staff is really what made our time there so much better. Ryan was incredibly helpful and went above and beyond to help us! She was always available and went the extra mile to assist us- thanks Ryan!!!

Review 64 (2023-12-15 - Rating: 5)
Toured the E2 and B1 floor plans today with Adonis. Great leasing staff, Adonis was friendly and helpful. well maintained property overall

Review 65 (2021-10-23 - Rating: 5)
Of all the many places I have ever lived, this complex is the best. Management is amazing, the property is well kept, it’s insanely dog friendly!! There’s definitely a reason why people live here for multiple years. The best part is the community and how safe I feel living there! Couldn’t recommend it enough!!

Review 66 (2021-07-29 - Rating: 5)
Best apartments in Knox-Henderson-Fitzhugh area. I was so happy I stayed more than SEVEN YEARS. They truly want every resident to be pleased and exceed expectations.

Review 67 (2021-10-11 - Rating: 5)
Wanted to shout out Ryan Rodriguez! She has been the biggest help for my wife and I to move to Dallas. I’ve been to many apartments and haven’t had the help from a staff member the way that Ryan provides support.

Review 68 (2020-03-11 - Rating: 5)
I love that this complex has three different pools. I am very much looking forward to the renovations coming. A special thank you to Matt at the front desk for always helping me out with anything I possibly need.

Review 69 (2024-08-23 - Rating: 5)
Great place to deal with. Worked with both Robert and the manager Rodney!

Review 70 (2017-08-31 - Rating: 4)
No thieves....pretty solid staff, never had a problem with anything breaking. Amenities are mostly kept up perfectly but exercise room is dicey.

Review 71 (2021-01-29 - Rating: 5)
I would like to recognize Leasing Agent Ryan Rodriguez at Fitzhugh of Urban Flats for her sweet inviting personality to the community, her knowledge of the property, and her follow up of any questions you may have..Thanks,Ryan ❤👌

Review 72 (2021-05-10 - Rating: 5)
Lived here for a couple weeks now and love it! The complex is nicely kept, it’s in a great location, units and amenities are newly updated, and overall a friendly staff & community!

Review 73 (2020-07-07 - Rating: 5)
The staff at Fitzhugh is outstanding!They have by far exceed any and every expectation I had.The location is fantastic! Close to shopping and entertainment.

Review 74 (2021-10-26 - Rating: 5)
Very booshy- nice lookin place with stuff to do. would love to live here but i probably cant afford it. for now ill just admire it from afar

Review 75 (2024-09-05 - Rating: 5)
Very cordial and informative with what needed to be done.

Review 76 (2022-11-04 - Rating: 5)
Very helpful staff, Ryan was my sales associate gave me a tour and has been helpful since moving in.

Review 77 (2020-07-19 - Rating: 5)
Great experience with the maintenance team always. They are so friendly and come to fix anything I request very quickly.