Devi at Valley Ranch

Located in Houston, Texas

Address: 621 Cowboys Pkwy, Irving, TX 75063, United States

Phone: +1 602-902-0888

Rating: 3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Pets welcome
Swimming pool
Dogs allowed

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-15 - Rating: 5)
I came in for a tour yesterday without an appointment, the office was very busy, but they were able to squeeze me in and give me a very detailed and fun tour! I am moving in next week and I just want to thank Charlie for giving me the best experience!

Review 2 (2024-07-20 - Rating: 4)
I have been living in this community for about 3 years now. I don’t want to mention how horrible our experience had been with previous management. But with this new management things are improving a lot. Their new maintenance team is also very good and Armando has been very helpful and always on top of his toes in getting our issues resolved. Happy to see things improving.

Review 3 (2023-12-21 - Rating: 5)
Toured the property for my daughter and absolutely loved it!! Can’t wait to bring her in for a tour. The office staff was helpful and informative with beautiful smiles!

Review 4 (2024-06-13 - Rating: 5)
Ive been a resident for years, and the new maintenance and leasing office team members are a breath of fresh air. Theyre reliable, efficient, and make living here more enjoyable. Ive also noticed a big improvement in maintenance response times and quality of work.I’m especially grateful for Constantino and Hector, especially when I had a maintenance emergency. Not only were they patient with me and my many questions (I was in a panic), but they also promptly resolved the issue.Its great to see the positive changes taking place here!

Review 5 (2024-07-09 - Rating: 5)
As a new tenant, In the beginning it was rough! But the property team Did such a awesome job with fixing the issueJulie is the best. Very compassionate about the well being of her tenants and future tenants. I appreciate the hard work that she put in when things was not good. Thank you for turning a bad situation into a awesome experience. The staff is great with me! Kudos ladies keep up the good work.

Review 6 (2024-06-13 - Rating: 4)
Ive been here a very long time. Since new management has come in , there has been a lot of real improvements to property--Im really impressed. Specifically, the maintenance staff, especially C. Hernandez is really on the ball. Extremely responsive, great professional attitude, very communicative--he explains what hes doing and why and employs lasting sound rational solutions to the issues that inevitably develop.

Review 7 (2024-07-15 - Rating: 4)
Been living here for over 3 years, been through many managements and as such has been an ok experience. But with the new management, things seem to get better. They are actively trying to do better with maintenance requests, response times and renovations.

Review 8 (2024-07-28 - Rating: 4)
Changing my review 1* to 4* after new management taken over few months back things are going so smooth and maintenance taking care on time.————————————————————————————Absolutely zero maintenance, dont ever come to this apartment, nobody is there look into maintenance issues. Except on-time rent payment nothing else will be taken care here. Be aware. Stay away. No change since 2 years, worst management and No maintenance even for an emergency like AC, Heater, water leak.—-Response to owner—I was checking on a daily basis almost past 2 weeks for the AC repair (my house temp above 85), heater stopped working a month ago , I didn’t get any response (I called many times to the emergency line past 2 weeks, i didn’t receive single call back) until visited to office and there Lease attendant was not given proper response and treated me very badly and she was very rude literally asked to go out and locked the door (Is this a way of treating the tenants?), try to understand its not charity staying rather we are paying rent on-time. Im very very disappointed.

Review 9 (2024-07-03 - Rating: 5)
Went in for a tour and Julie was an absolute blessing!!! She is so knowledgeable and the sweetest person ever!!! I’m so excited to move in she really went above and beyond and answered every question I had!! Thank you so much Julie you are AMAZING!!!!!

Review 10 (2023-12-05 - Rating: 5)
Jennifer is a great leasing consultant and very knowledgeable professional and helpful.Julie the Assistant manager did a great job helping me with my Veterans paperwork and is very helpful knowledgeable and professional. Keep Shining!

Review 11 (2024-06-26 - Rating: 5)
This apartment is very nice area and very family friendly. The management is very helpful especially Tino,he always fixes everything and he’s fast and very on top of his things.

Review 12 (2016-03-31 - Rating: 5)
I have lived here for over 6 years and enjoyed every memory made in this community! The grounds are kept neatly landscaped & beautiful, super sweet staff, and quiet apartment community. I have got to know the office and maintenance employees over time and they are so kind and helpful. The are very accommodating and actually care about me as a resident. I also love how spacious and reasonable my apartment and rent is. Im getting a steal for as huge as my place is with an attached garage. Oh, and Ive been totally blessed with really sweet neighbors who take time to say hi when we catch each other. I really do love this place!

Review 13 (2021-12-21 - Rating: 4)
Overall, Im happy living here. Been here for about 2 years and 3 months. There have been some issues but once I reported the issues, they have been fixed and worked out. I would be comfortable recommending this property as a safe place to live. I have one gripe. The front security gates are open and have been open for several weeks. I saw a guy working on one gate yesterday. Hopefully they will be fixed soon. The problem with the open gates is some drivers will enter or leave through the gates without looking for oncoming vehicles which can cause an accident or injury to someone. Since the are a lot of children running around the property or waiting to catch the school bus in the morning, with the gates open, failing to slow down at the gates could be a recipe for a tragic incident. BTW, Im good with the the office management since The Robinson Group took over the property.

Review 14 (2016-05-22 - Rating: 5)
I love living in this apartment. The ladies in leasing office are very nice and helpful, and I feels that they really care about the residents that they even remembers my name. The apartment layout is great, great environment, especially the cute bunnies you may see if you like to have a walk after dinner. Lots of happy kids may be a little bit noisy, but that also means safe community to me.

Review 15 (2024-10-20 - Rating: 5)
Amy Villarreal explained all our queries patiently and had a informative community Tour

Review 16 (2023-12-21 - Rating: 5)
Julie is very helpful with anything needed. She has a great attitude when you walk in the door and is very welcoming. She shows she really cares about her residents.

Review 17 (2019-10-17 - Rating: 5)
We absolutely LOVE the Summit by Norstar!!!Honestly, I was a bit intimidated at first because after taking the tour, I couldn’t figure how the pricing was so great. We were reassured that even the apartment unit we would be getting would be just as nice.Enjoy the tour with the beautiful Leena!!! She is fantastic and honest!Our apartment is better than just nice! It is gorgeous! Truly, this apartment feels like home. Our neighborhood is extremely quiet and polite. There are plenty of options in the area for dining and shopping. Ladies- TJ max is within 5 minutes.. conveniently in the same complex as Kroger.Our apartment includes an attached garage, and a nice size patio where we can sit outside in peace. The amount of storage this 1 bedroom has is incredible. We were able to get rid of our storage unit which is a huge bonus. We love the setup of our living room, and chose the plan that has a fireplace. If you’re looking at the small difference in cost and a fireplace option is a bit more, trust me.. it’s worth it. The fireplace area truly sets the tone of our humble abode.Haven’t used the pool yet, but it’s nice to see children having fun and being respectful! Grass is always trimmed and the premises is always clean.Love the carpeting of our home, the quality of the apartment, and can’t argue whatsoever about the price. There’s no bad surprises here.We will certainly be long term residents.Thanks Summit By Norstar!

Review 18 (2023-12-02 - Rating: 5)
Julie was very personable, informative, knowledgeable, and really made my 1st impression of the property great. She answered all of my questions and gave me reassurance. Will be back.

Review 19 (2019-07-17 - Rating: 5)
I had the pleasure of working with Lena during my search for a new home. She was AWESOME and was very patient with me. I am BIG on CUSTOMER SERVICE and she went above and beyond with a smile along with a GREAT ATTITUDE throughout the final process. I am so GRATEFUL for her and she knows how to multi-task very well . Such a BEAUTIFUL spirit and caring heart! I can say she treats you as if she has known you all of her life. YOU ROCK!!!

Review 20 (2020-08-12 - Rating: 5)
I have lived here for over a year now absolutely love it! There have been a few minor things that have come up here and there, but they were resolved as soon as I brought it to management’s attention. The office staff is super friendly and always willing to explain things to me. Definitely a safe, family-friendly community and I would highly recommend living here!

Review 21 (2015-07-01 - Rating: 5)
I really like living here. I love my apartments unique layout, great view through the windows: beautiful landscaping, sunsets. Neighbors are peaceful. Many happy children. Very cozy property, we are really happy we found this place 6 months ago.

Review 22 (2019-10-16 - Rating: 5)
Very nice ventilated apartments with garage included in the rent be it attached or detached.. Near to assigned elementary schools.. restaurants, Walmart, Sams club and much more.. The leasing office staff are very nice and polite and any issue in the house gets attended the same/next day and are resolved within 2 days. Maintenance staff are gentle and knock the door before entering the house.. Thanks a lot.. we would continue to live here till we buy a house..

Review 23 (2019-04-20 - Rating: 5)
Had a great experience with Lena!!! Shes super attentive and catered to all of our needs while on the search for our new home. Lena really impressed us by handling sooo many tenants and potential new clients all by herself in the leasing office with a smile. Most people get frazzled or overwhelmed. If you go here please ask for her.

Review 24 (2023-12-21 - Rating: 5)
New manager Sabrina is very nice. We made an appt with her and she was very attentive. Everything gets taken care of really fast.

Review 25 (2022-05-09 - Rating: 5)
Awesome place to live. The new manager Bobbie is amazing. You can see the difference she has made. I recommend Tides at Valley Ranch for a place to call home. Beautiful community

Review 26 (2020-06-03 - Rating: 5)
I am living this apartment past few years and looks good. The School zone is comes under Coppell which is one of the TOP most ISD in TexasLena is excellent supporter and she is doing help a lot all the time and resolved all maintenance issues on time .Great Job Lena !!!Keep up the good work !!!!

Review 27 (2022-12-08 - Rating: 5)
Went in for a walk through the property as Im looking to move into the area. The management staff was nice, friendly, and very engaged in all my needs. They were able to answer all my question and truly make me feel like this could be my future place to call home.

Review 28 (2015-11-09 - Rating: 4)
I like the apartment layout and the landscaping, its very green with lot of open space.. I get to see beautiful sun rises everyday...the attached garages are very convenient.. the outdoor maintenance is very good and is neat..

Review 29 (2019-05-19 - Rating: 5)
I’ve been here a little over a year and just signed a new lease. Maintenance is very responsive with any problems I’ve had, and office staff is warm and friendly. I’m looking forward to another year here!

Review 30 (2015-08-14 - Rating: 5)
Clean grounds, quick and responsive staff to maintenance requests, office staff helpful and friendly. Very happy with the apartment layout and unobtrusive neighbors.

Review 31 (2024-06-27 - Rating: 5)
Armando was very helpful with my maintenance request.

Review 32 (2019-11-12 - Rating: 5)
Nice outdoor space for the kids and dogs. This time of year during Fall is beautiful at the complex. I like living here!

Review 33 (2023-05-25 - Rating: 5)
Apartment is good here. Maintenance guy Luis and victor is amazing at work.

Review 34 (2023-12-26 - Rating: 5)
The new manager Sabrina is very understanding and sweet definitely recommend this place 10/10

Review 35 (2023-12-27 - Rating: 5)
Place is great, The managers were very helpful and helped with any needs I had!

Review 36 (2016-12-03 - Rating: 4)
Lots of apartments in this community. Nice place to stay. There may be instances of roaches being present.

Review 37 (2022-02-21 - Rating: 4)
Came to see about leasing an apartment. Didnt have any for my timeframe, but overall nice apartments.

Review 38 (2022-05-09 - Rating: 5)
Thank you Bobbie and Mariana for explaining my bill to me and helping me understand, you girls are amazing!!

Review 39 (2016-02-19 - Rating: 5)
Lived here for 8 years Love the Two Office ladies I love this place only one problem the kids they are all over the place in the streets most of the time..