Cortland at West Village

Photo of Cortland at West Village

Located in Houston, Texas

Address: 2901 Cityplace W Blvd, Dallas, TX 75204, United States

Phone: +1 214-370-8500

Rating: 4.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Elevator
  • Pets welcome
  • Swimming pool
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-28 - Rating: 5)

    We moved into our apartment at Cortland at West Village six weeks ago and are having great experience living here. The location is unbeatable—just a 2-minute walk to the Uptown DART station and tram station, making commuting very very convenient. The building is well-maintained throughout, always clean and secure, creating a comfortable and safe living environment.A special mention goes to the management office staff, who truly elevate the living experience. Mackinsie stands out for her attentiveness, warm personality, and quick responses to any inquiries or requests!. Additionally, Edward is highly efficient and skilled, ensuring maintenance issues are resolved promptly. Their dedication and excellent service deserve special recognition.Overall, this apartment offers a perfect combination of convenience, cleanliness, and outstanding management, making it a great place to call home!

  • Review 2 (2024-02-26 - Rating: 5)

    It was nice to learn that the property is under new management. The changes Cortland has made to the community are fantastic. I got a tour by Mackensie and she was phenomenal. She went out of her way to make me feel welcomed as soon as I entered the property and spared me no detail selling all the key benefits and changes made. Would highly recommend Cortland West Village!

  • Review 3 (2023-04-26 - Rating: 5)

    Since moving to Cortland West Village my boyfriend & I have loved every second of it. I have yet to have a single issue, and both Leasing & Assistant Manager/Manager have always taken care of things immediately for me & my neighbors. I feel safe, my dog loves it here & the treats they give. I recommend this community for one in the West Village area! I’ve seen about every mid rise here in this area of West Village & truly this is the best one!!

  • Review 4 (2024-07-16 - Rating: 5)

    My two dogs and I have lived here for about 6 months now and have absolutely loved it! All the staff are incredibly helpful, maintenance is timely, amenities are taken VERY good care of, and it’s in just a wonderful location. Being neighbors to Mutts is unmatched as a dog owner. While I personally love it and find it relaxing, there is a fair amount of plane noise overhead, being so close to Love Field. A small story about the above and beyond care of the staff: I like to have a small can of paint matching any apartment I rent for touch ups. When I asked the office the paint color, instead of just giving me the name for me to go purchase it, they asked the maintenance staff if they had any extra paint and they canned up a small amount in a container for me to take home. I really appreciate the extra care given! Highly recommend Cortland West Village to anyone considering it.

  • Review 5 (2024-08-09 - Rating: 5)

    Had some issues during move in, but they were quickly addressed, and the management team went above and beyond to ensure that I was satisfied. Big thank you to Talia and Mackinsie for their help!The unit that I moved into is newly renovated, with nice finishes and a good layout. There’s a dog park next door and plenty of restaurants nearby as well.

  • Review 6 (2025-02-01 - Rating: 5)

    Been living here for close to a year now. The staff are fantastic. Mackinsie has been a staple at making things run as smooth as possible, and Edward and Javier resolve service requests very quickly. Great experience living here so far.

  • Review 7 (2025-02-19 - Rating: 5)

    Javier did amazing with my maintenance service & so nice. Always so willing to help!

  • Review 8 (2024-07-24 - Rating: 5)

    The maintenance guys Edward and Javier show the upmost respect for the people living in this apartment. They are quick to fix any issue, attentive and caring. Called in today for an issue with my blinds, they fixed it the same day. Hope they continue their outstanding work at the cortland west village.

  • Review 9 (2024-05-16 - Rating: 5)

    Cortland West Village is a fantastic place to call home. From the moment you step in, youre greeted with an ambiance of luxury that sets it apart. The staff, particularly our resident manager Mackenzie, go above and beyond to ensure every residents needs are not just met, but exceeded. Mackenzies patience and attentiveness made the whole experience seamless. Highly recommend!

  • Review 10 (2024-07-16 - Rating: 5)

    Edward and Javier were able to help fix an AC problem in the dead of summer with the apartment! They fixed the issue so quickly, where super nice about explaining everything, and stopped by several times to make sure it was still working correctly!! Super super happy and thankful to have a great team like them here to help!

  • Review 11 (2024-08-05 - Rating: 5)

    Lived here for almost 3 years and have really enjoyed the community and staff onsite. Edward and Javier were very helpful to me when I needed to get a key made quickly before I went out of town. Highly recommend taking a look at Cortland West Village if you are moving to Dallas!

  • Review 12 (2025-02-19 - Rating: 5)

    Edward took care of our service request!!! So prompt and helped us with so many things we needed to hang!!

  • Review 13 (2023-11-16 - Rating: 5)

    My boyfriend and I just moved in 2 weeks ago. The Overall move in experience has been really great. The leasing staff is always very helpful and attentive to any questions/issues that we may have. We really enjoy living here, and are glad that we chose Cortland. I would recommend this apartment complex for anyone who is in search of a nice, safe , and dog friendly community.

  • Review 14 (2024-06-28 - Rating: 5)

    Edward and Javier are the best! They were speedy to come and complete my maintenance request. Such nice and helpful guys. They are one of the best parts about living at The Cortland.

  • Review 15 (2024-08-09 - Rating: 5)

    Just moved into to Cortland at West Village last week and I could not be happier with my decision. Not only are the units incredible, but its in an awesome location and the management staff could not be kinder. I look forward to being here for a long time!!

  • Review 16 (2023-10-30 - Rating: 5)

    I have loved my experience with the staff at this apartment! They made leasing a breeze and have been so receptive since! Jocelyn helped me with everything I needed in my move in process and is always quick to answer any questions or concerns I have! The maintenance staff is also great -- when I put in a request they come same day!

  • Review 17 (2023-10-12 - Rating: 5)

    I was so impressed with these apartments! They’re beautiful and the amenities were impressive. The best in the area in my opinion.Mackinsie was so knowledgeable and answered all of my questions! You can tell she really cares about her clients. She took a lot of time to show me different floor plan options. I look forward to making this place my home!

  • Review 18 (2024-01-29 - Rating: 5)

    Ive lived at Cortland for a few leases now and dont see myself leaving anytime soon. Great location, amenities, renovations and staff. Mackinsie especially is so welcoming, friendly, and supportive no matter what I need help with or have questions about. I dont know what they would do without her!

  • Review 19 (2025-02-13 - Rating: 5)

    Edward took care of our service request and kind and courteous.

  • Review 20 (2024-08-09 - Rating: 5)

    Living here has been great. Appliances are new, and any maintenance requests have been answered by either Javier, or Edward promptly (

  • Review 21 (2024-07-17 - Rating: 5)

    Ive been living here for over a year now and I love it! The management, concierge and maintainance team are great, having so many places walking distance is amazing and convenient and the renovated apartments are beautiful

  • Review 22 (2023-09-11 - Rating: 5)

    Love living at the Cortland at West Village! The girls in the leasing office are always super helpful, all the staff and security officers are extremely friendly and go out of their way to say hello. Overall great place to live! The newly renovated apartments are incredible too!

  • Review 23 (2023-04-29 - Rating: 5)

    I’ve been living here since 2019 which was before the current management company Cortland took over and I’m so glad I stayed. Cortland has been doing a great job improving every aspect of this apartment community. My favorite part is the interior renovation!! I love my new home’s modern, clean, and gorgeous interior as well as built in smarthome technology. Also the management responds to maintenance requests very quick and every staff is super friendly and helpful. Especially Pedro has always been a big help whenever I have any concerns. I often see him staying late at night to keep the community safe.

  • Review 24 (2024-02-24 - Rating: 5)

    I came to tour the property & it was beyond a pleasure working/speaking with Mackinsie. She is very professional, Helpful & greets you with a smile the moment you walk in the office. Mackinsie made me feel welcomed. Awesome experience, will definitely recommend to others. Thank you so much Mackinsie !.

  • Review 25 (2022-09-20 - Rating: 5)

    The management team is AMAZING and I have really enjoyed my time living here! The management and maintenance team are quick to respond to any request or questions. Its in a great, walkable and pet friendly area and where I feel safe walking by myself. Cortland is also super pet- friendly as many people have dogs/pets.Highly recommend living here!

  • Review 26 (2022-07-13 - Rating: 5)

    I moved into Courtland last September. All the staff come out and say hi to my dog and I when we walk by. They’re also really helpful and nice when I have any issues I need resolved. Maintenance is very responsive when I put in a request. The apartments themselves are still in great shape. I sleep soundly knowing my car is locked behind the gate. We have an overnight security guard who truly cares about our safety, which means a lot.The area is really lively. Lots of restaurants, shops, and the Mutts dog park is right next door. I couldn’t imagine living anywhere else.

  • Review 27 (2022-12-21 - Rating: 5)

    As I am not yet a resident, I cannot speak to living here. However, I recently toured the property and a 2 bedroom unit with Jocelyn and I must say that Jocelyn and Blair at the leasing office are great! They are extremely knowledgeable and approachable and super friendly! Jocelyn gave us a wonderful tour and the units are extremely well updated and very spacious. The finishes and appliances are of amazing quality! We were very impressed. We can’t wait to become residents!

  • Review 28 (2023-10-13 - Rating: 5)

    Edit - October 2023:I have lived here for over 4.5 years (starting March 2019), first under Oakwood, and starting summer 2022 under Cortland.If I didnt have to move to Austin for work, I would absolutely stay in the building until I bought my own home.Even during the construction and the occasional issues it brought - the management definitely did their best so we can be as little disturbed as possible (and I have been working from home this entire time). Now that construction is nearly done, it will even be better.The location, the new amenities, the quick maintenance (I never had to wait more than a day for something to be fixed) - all made living here great.Additionally, while looking for my new apartment in Austin, I have seen more than 25 properties over the course of a few months, so I believe I have a good benchmark for comparison- and it was VERY hard to find something that would compare or exceed this, for an equivalent price of course.Would absolutely recommend.This was my older, original review:Great management team that takes good care of the residents, the building is well maintained, great events for the residents!Put in two service requests last night, it was taken care of before 10am the next morning.

  • Review 29 (2024-04-14 - Rating: 5)

    Great maintenance team - I locked myself out of my unit on a Saturday night and Edward came within an hour to let me in. Shows that they really care about the safety of their residents.

  • Review 30 (2023-04-26 - Rating: 5)

    First, I would like to state that I have had a fantastic experience with the entire team at Cortland West Village - both front office and maintenance alike!However I would like to give a few extra words of gratitude for job well done to Blair and Mackinsie!!I greatly appreciate their hard work, dedication to their job, attention to detail, and from my experience always taking the time and put forth an extra effort to make sure as a tenant my experience is excellent, always!Thank you both and your team at Cortland West Village very much for doing such a great job!!Sincerely,Brandan Wagner

  • Review 31 (2024-08-17 - Rating: 5)

    Edward took care of us late on a Friday night. Was extremely respectful and polite. Not to mention quick.

  • Review 32 (2022-11-16 - Rating: 5)

    I have lived at this property for about a year now and I am loving the new property owners. The ladies in the leasing office Blair, McKenzie, and Jocelyn are approachable and making a change with involvement in the community! I have always felt extremely safe at our building as well, I can thank Pedro for this :) I am excited for all the changes and updates to come!

  • Review 33 (2024-10-04 - Rating: 5)

    Edward and Javier did a cookout and made the best fajitas ever!!

  • Review 34 (2024-09-06 - Rating: 5)

    Great building with updated amenities. Edward in maintenance is very helpful in fixing any problems that arise.

  • Review 35 (2024-05-14 - Rating: 5)

    I’ll be going on my 5th year here at Cortland west village and the management and property itself has never been better. All the new renovations have breathed life into the building. Mackensie is also a big help with any questions and concerns that residents may have and makes us feel welcome and wanted in the community.

  • Review 36 (2022-09-20 - Rating: 5)

    Great property and very accommodating for your maintenance and other needs. Management is always on top of everything and really nice. The location is also extremely convenient as you have everything walking distance from restaurants, convenient stores, multiple gyms, bars, etc. Major plus if you have a dog since you have Mutts Canine Cantina right down stairs. Would 100% recommend living at this property!

  • Review 37 (2022-09-21 - Rating: 5)

    Great apartments to live in!! Beautiful units, updated and very well kept up. Management has super fast response times and are a pleasure to talk too. (Totally not usually a thing in apartments!) will be staying for a long while!!

  • Review 38 (2023-08-01 - Rating: 5)

    I had an excellent experience with the employee Nathaly. She greeted me with kindness and professionalism from the moment I came in. They were attentive, educated, and went above and above to assist me throughout my visit. Thank you so much for brightening my day!

  • Review 39 (2024-05-30 - Rating: 5)

    Edward took care of our service call same day and always does an amazing job! All of the maintenance guys are amazing!!!

  • Review 40 (2023-04-26 - Rating: 5)

    This property is very good. All the workers there are very friendly and helpful with what you need. I was helped by Nathaly who is an amazing leasing agent and knows how to do her job exceptionally well. Would definitely recommend this property!

  • Review 41 (2022-11-24 - Rating: 5)

    The apartment complex has a management team that is communicative and is clearly trying to create a place where residents want to stay.The staff even helped water my plants while I was on vacation!They also give my dog treats *every* time we walk past the leasing office.

  • Review 42 (2022-09-22 - Rating: 5)

    What I loved most about living here is Pedro. He really cares about the building and it’s residents and I felt safe when he was in the building. I was here for me many years and management changed a lot but there was always the feeling of community between all the neighbours and knowing that Pedro would be there.

  • Review 43 (2024-02-14 - Rating: 5)

    Edward took of my service request same day almost right away. The maintenance staff has always been extremely helpful in the year I’ve lived here

  • Review 44 (2023-03-28 - Rating: 5)

    Leasing department was very communicative and super nice! All the ladies were sweet and made it an overall well experience for me and were not rushing through anything. 10/10 recommend this appt and 10/10 service.

  • Review 45 (2022-09-21 - Rating: 5)

    Love the convenience of being able to just walk a short distance to tons of restaurants, and shops. I feel safe living here. When I have an issue, maintenance is quick to resolve it. Happy tenant that will be around for a lot longer.

  • Review 46 (2023-08-01 - Rating: 5)

    I am impressed by Nathalys level of competence and kindness. They listened carefully to my problems and offered me the best answers adapted to my needs. I appreciate their expertise and commitment to ensuring customer satisfaction.

  • Review 47 (2023-03-28 - Rating: 5)

    I can’t express how amazing this apartment complex is. Very well maintained and managed! Love love love the pool and the location of this complex. If anyone is looking for an apartment in the uptown/west village neighborhood, definitely take a tour because you will not be disappointed.

  • Review 48 (2022-09-22 - Rating: 5)

    It was the winter of 89, and hard snow covered the ground. I had recently moved into the area, but the streets were as empty as an old Chisolm trail ghost town. Only Cortland at West Village Apartments stood taller than the rest. A lone obelisk in the barren streets, the apartment building cast a stark silhouette against the frozen white ground.I was able to take shelter within the foundation of the building (which had fantastic insulation) shielding me from the unyielding blizzard roaring outside, where I lived for the next few decades. I had been living in the walls until recently emerging from my hibernation and moving in (formally) last September. Now a member of both the Cortland Community and the surface world, my stay here has been made significantly more pleasant with the addition of air conditioning and a pleasant staff right downstairs I can always bring work orders or issues to. The proximity to Mutts and the rest of West Village is definitely a big plus, and I couldnt be happier with my treatment as a resident, especially compared to previous apartments Ive rented. 5 stars.

  • Review 49 (2023-12-19 - Rating: 5)

    We appreciate the great team here. Blair and Mackinsie have been the best to work with and everyone on my team loves working with them!

  • Review 50 (2024-05-21 - Rating: 5)

    Edward is a pro... Takes care of service requests in a unbelievable quick amount of time. Also a nice dude.

  • Review 51 (2022-09-22 - Rating: 5)

    Awesome apartments! Location is perfect it’s close to anything you can think of: food, gyms, bars, convenience stores, and boutiques! The management here is also great and Pedro really makes the place feel safe.

  • Review 52 (2022-07-12 - Rating: 4)

    I have lived at this location for 1.5 years. I love the convince of walking to workout classes, mutts, tons of restaurants, and shops. Although this complex is older, I feel safe living here. When I have an issue, maintenance is quick to resolve it.

  • Review 53 (2023-10-12 - Rating: 5)

    Love the look and location of this property!! Definitely considering this apartment. Mackinsie was super helpful and friendly during our tour too!

  • Review 54 (2024-02-12 - Rating: 5)

    Edward and the maintenance team always take care of my service requests so quickly, usually within 24hrs! Great service

  • Review 55 (2023-12-13 - Rating: 5)

    Edward took care of my service request in an expeditious manner and explained to me in detail what he was doing and is a wealth of knowledge and very friendly!!

  • Review 56 (2023-05-01 - Rating: 5)

    One of the best apartment buildings in uptown even before the new renovations. Hard to beat the location, beautiful apartments, updated finishes, large terrace balcony, and views.

  • Review 57 (2022-09-22 - Rating: 5)

    I’ve lived at Cortland for 4 years. It has been a great experience and an awesome place to live! Special shout-out to my guy Pedro who is extremely responsive and helpful whenever I need anything.

  • Review 58 (2023-11-06 - Rating: 5)

    The staff at Cortland at West Village is so friendly and accommodating! We had a great experience and management makes sure to always address your concerns.

  • Review 59 (2023-04-26 - Rating: 5)

    Jocelyn was great! Very knowledgeable about the units took her time explaining it all to me. If you’re in the market for an apartment at this location definitely ask for Jocelyn.

  • Review 60 (2023-04-26 - Rating: 5)

    Had the pleasure of touring this great complex with Jocelyn. She was so amazing & caring. Everything was very clean & the rest of the staff was also very friendly.

  • Review 61 (2023-03-28 - Rating: 5)

    Nathaly is so professional and always very kind. She always helps me with whatever I need and it’s so kind about it I love that about her. If you get an apartment here nathaly is your go to girl !

  • Review 62 (2023-04-26 - Rating: 5)

    Great place to live and the staffing personel are the best. If you need anything ask for Jocelyn she is the nicest and sweetest and very helpful when it comes to any questions or concerns you might have. :)

  • Review 63 (2023-04-26 - Rating: 5)

    Absolutely recommend this place… staff is great and very friendly… they even hand out dog treats!! Love Ittttt!! ❤️ … They take the he time to explain everything with no rush!! Definitely a 5 Star!!

  • Review 64 (2024-09-06 - Rating: 5)

    Javier and Edward and the rest of the maintenance team are the best!!!

  • Review 65 (2024-10-04 - Rating: 5)

    Edward and Javier cheffed up the best fajitas in Dallas

  • Review 66 (2022-12-14 - Rating: 5)

    Everything about this place is fantastic from location all the way to the staff. It has all the conveniences you could dream of. I couldn’t find a better place if I wanted to. I highly recommend speaking to Blair she is an absolute angel!

  • Review 67 (2022-09-20 - Rating: 5)

    Love living here. Its centrally located and staff are super friendly and helpful. I moved here 2.5 years ago, with never visiting Dallas and I lucked out choosing this property.

  • Review 68 (2022-09-20 - Rating: 5)

    Everyone in the office is so nice every time I come in and they always wave to me & my dog when we pass by. Love having mutts so close by, my dog loves it!

  • Review 69 (2022-09-21 - Rating: 5)

    Great management team and very dog friendly! The staff always waves hello when we walk by and my pup loves going in to say hi!

  • Review 70 (2022-09-20 - Rating: 5)

    These apartments are super nice and so is the property. The staff is very friendly and helpful too. Highly recommend!

  • Review 71 (2022-09-22 - Rating: 5)

    The place is amazing, every worker makes you feel very welcomed, and it is one of the first times I feel comfortable at my home, amazing place overall!

  • Review 72 (2023-08-01 - Rating: 4)

    Since taking my next steps on wondering we’re I will find my next home. Thank you, to Nathaly for helping me make my next steps on where to find my next home.

  • Review 73 (2022-09-22 - Rating: 5)

    Management is so generous and professional. I love how friendly the staff is. I love also how much they are focused on resident experience

  • Review 74 (2024-01-11 - Rating: 5)

    Edward is the best - less than hour to make the repair. 10/10!

  • Review 75 (2023-08-01 - Rating: 4)

    I want to say thank you to Nathaly. For the experience I have approached with Nathaly I want to say she is beyond prepared to take the next steps.

  • Review 76 (2022-09-22 - Rating: 5)

    Management was super great and welcoming and love how they are focused on making us feel welcome, and ready to have us apart of the community.

  • Review 77 (2022-07-14 - Rating: 5)

    I love living here, the location and staff are both wonderful. Devon has been a huge help ever since I moved in.

  • Review 78 (2022-09-22 - Rating: 5)

    This is a fantastic community. The management team is super friendly and accommodating! Way to go Cortland West Village!

  • Review 79 (2023-04-26 - Rating: 5)

    I love how this place has been renovated. It has made a big difference and the staff is always so pleasant and more than willing to help :)

  • Review 80 (2023-04-26 - Rating: 5)

    Amazing location with amazing staff! Always so helpful and great with communication! Jocelyn is the sweetest

  • Review 81 (2022-09-22 - Rating: 5)

    I really enjoyed visiting this property. It is in a great location (top-notch walkability) and the staff are amazing!

  • Review 82 (2024-06-08 - Rating: 5)

    Edward took care of my maintenance request right away!!

  • Review 83 (2022-09-20 - Rating: 5)

    Quiet community. Staff is super nice and helpful. Everyone makes you feel welcomed and at home.

  • Review 84 (2022-09-21 - Rating: 5)

    I love living here! Pedro, Blair and Mackinsie in the front office are amazing!

  • Review 85 (2023-04-27 - Rating: 5)

    Property is maintained and managed very well with amazing staff after the few months ive been here

  • Review 86 (2023-10-04 - Rating: 4)

    Wonderful building and location. However, elevators are constantly down.

  • Review 87 (2024-04-12 - Rating: 5)

    Edward and Javier took care of my service request right away

  • Review 88 (2022-09-20 - Rating: 5)

    Been living here for 2+ years now, great management! Location is perfect.

  • Review 89 (2022-09-20 - Rating: 5)

    The staff is super helpful and nice! Made me feel very welcomed!

  • Review 90 (2022-09-20 - Rating: 5)

    The staff is so helpful and very nice. Overall love the community!

  • Review 91 (2022-09-20 - Rating: 5)

    Loved it here, management staff was super friendly. Highly recommend!

  • Review 92 (2022-09-21 - Rating: 5)

    Great management. Great environment. Clean, and an amazing property to live on.

  • Review 93 (2022-07-13 - Rating: 5)

    Great management company and amazing people in the office! Highly recommend.

  • Review 94 (2022-09-22 - Rating: 5)

    Amazing staff, always helpful whenever I need anything!

  • Review 95 (2022-11-16 - Rating: 5)

    Love the location with all the new updates that are being made at the property!

  • Review 96 (2022-09-17 - Rating: 4)

    Its a beautiful property. Very tranquil

  • Review 97 (2022-09-22 - Rating: 5)

    Nice property and good concierge service with Pedro..

  • Review 98 (2022-09-21 - Rating: 5)

    The staff is so friendly and helpful, and location is amazing!!

  • Review 99 (2022-09-22 - Rating: 5)

    Location is perfect. Ample space!

  • Review 100 (2022-07-14 - Rating: 5)

    The management and leasing office staff make the difference!

  • Review 101 (2022-09-22 - Rating: 5)

    Great staff and service!

  • Review 102 (2023-01-11 - Rating: 5)

    Great Place!

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