Cortland at Twin Creeks

Located in Houston, Texas

Address: 505 Benton Dr, Allen, TX 75013, United States

Phone: +1 469-715-3737

Rating: 4.4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Basketball court
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-07 - Rating: 5)
We have lived here at Cortland for.a little over a month. It has been such a great community!! We have put in several service requests and they have been addressed very quickly!!! John and Carlos expertly fixed our toilet with such a fast turn around. We really appreciate living in a home where there has been such a quick response!!! Thank you Cortland @ Twin Creeks!!!

Review 2 (2025-02-21 - Rating: 5)
Jose, the mechanic worked hard in resolving our dishwasher issue. We appreciate his timely approach to solving our problem. 5 Stars!

Review 3 (2024-05-16 - Rating: 5)
Recently moved in a month ago and I love it. From the trails and how close I am to HEB and the HUB. My dog loves it as much as I do especially the two different dog parks. Trisha and Vivian are amazing especially when answering any questions I have about the apartment. Maintenance crew here are wonderful people as well and come quick especially when I had a late emergency issue with my A/C.

Review 4 (2024-08-31 - Rating: 5)
I’m incredibly grateful to Chris from maintenance. When I was alone in the mailroom, faced with three 10-kilogram packages and unsure of what to do, he came to my aid. He helped me load each package onto his maintenance cart, drove me to my apartment, and carried all the heavy packages up to the third floor, placing them right at my door. I’m so thankful for his help! These packages are extremely important to me!

Review 5 (2024-05-15 - Rating: 5)
Cortland is great! I’ve lived at 3 Cortland properties in 2 states! The staff is always courteous and ready to address your needs, the communities are clean, apartments are nicely renovated, and amenities are great. It doesn’t get much better.

Review 6 (2024-07-05 - Rating: 5)
Unfortunately some of my fellow residents lack common sense, such as putting trash out when there are designated hours to do so, or not utilizing on call emergency services for emergency requests as if they are the only ones experiencing ac outages. The community is great, the management and maintenance are great. Sometimes people lack common sense and thats the unfortunate truth of the world we live in.

Review 7 (2023-05-31 - Rating: 5)
I have lived here at Lansbrook for over 2 years and I have enjoyed my stay. I plan on renewing my contract again because I am pleased with the service the staff provides. Carlos from maintenance has been phenomenal when he has completed my service request and has efficiently resolved the problems. I have never had any issues that have not been resolved. The place is located near all known shopping stores and close to the freeway. I can go on and on and recommend you check this place out. If I can give more stars I definitely would!

Review 8 (2023-09-20 - Rating: 4)
I might give 5 stars if they would answer the phone in the office. They made me late to work last week when I was trying to fill out all my lease documents so I wouldn’t loose the unit and was trying to call to ask a few questions. I had to call about 12 times. And I just tried to call again for the past hour and no answer.I got my keys yesterday; 2 door keys, 2 mail keys, a gate fob and a fob for 24/7 gym access. That’s great except the gate fob didn’t work, so then I couldn’t get back in later to do what I wanted in my unit that night without having to sit and wait like a creep for someone else to drive up to the gate.Clariza was the leasing agent I dealt with since June when I originally looked at the place. She has been really great, very friendly and helpful with my multitude of questions I had since this is my first apartment on my own. I LOVE everything about the property. The paint scheme on the buildings is perfect for me, the units were upgraded recently from what I was told and they are beautiful inside, the gym seemed to have a very good selection of machines, and the pool looks really nice. And I can’t wait to bike the nature preserve that’s right in their “backyard” that we have direct gate access to.

Review 9 (2024-03-12 - Rating: 5)
I have lived in many different apartment complexes and this community is by far the best. From quality of living to the awesome relationship we have had with management team. The few issues we have had were resolved in a very timely, problem free manner. I Would definitely recommend Courtland.

Review 10 (2024-03-13 - Rating: 5)
Ive been living at Cortland at Twin Creeks for 3 years now and it has been one of the best places to call home. What really makes this place apart is the wonderful, friendly and happy staff. They truly make this apartment complex a community. I highly Cortland at Twin Creeks to anyone looking for a new place to call home.

Review 11 (2023-05-30 - Rating: 5)
I have been living here since last year. I am satisfied with here especially the staffs are very friendly. BriShanae, who helped my contract, is so kind and nice. Carlos comes quickly whenever there is a problem in my house, and he takes care of it and solves it. He is always smiling and friendly. Alex came right over the weekend when I had air conditioning problems last summer. Other staff members also greet us whenever you pass by the complex, the atmosphere here is great. The entrance to the trail outside is directly connected with the apartment inside, so it is good for a walk. Its a bit old building, but when I first moved in, the paint and maintenance were well done. Recently, we extended the contract. I hope we would get along with here for a year.

Review 12 (2023-05-19 - Rating: 5)
There are no words that can express my love and gratitude for this community and the amazing team. Alex is the lead maintenance and he’s been there for about 11 years. Trisha the assistant manager has been there for about 11 years as well and her wealth of knowledge and experience is unparalleled. Most of all she’s personable and passionate about helping people. Carlos is the assistant maintenance and he’s been on site for almost 5 years. He’s super kind and helpful. The manager Vivian knows all the ins and outs of the lease and is very knowledgeable and efficient in what she does. Chris is the make ready and paired with the amazing new leasing consultant Clariza, they do their best to make sure your transition into your new home is as smooth and convenient as possible. Overall the community and the team is amazing. As someone who previously worked there and still lives there I can honestly say from professional and personal experience, that what makes this place such a great place to live is the people that work there. This is one of 3 apartments zoned for Boon elementary which is a top rated school. The buses pick up and drop off outside the apartment. The finishes in the apartments are very modern and recently upgraded. If you have any questions the team will be able to assist you.

Review 13 (2023-09-20 - Rating: 5)
Ive been a Cortland Resident for a decade now, and my journey started off a bit rocky here, especially when it came to maintenance issues. My microwave was out of commission for an agonizing two months, and my washer was giving me headaches too. Frankly, I was losing faith in Cortlands service.Enter George, our Senior Service Manager. George completely turned my experience around. He was not just respectful but also incredibly prompt and fully committed to resolving my maintenance issues. It was a game-changer.In todays world, finding individuals like George, who not only meet but exceed your expectations, is a rarity. His dedication to his work and his ability to provide solutions were nothing short of exceptional. George truly deserves the highest recognition for his outstanding service, and I wholeheartedly recommend that he be considered for a well-deserved raise.For those of us who value and appreciate professionals who consistently go above and beyond, George is a stellar example. Hes a man of his word, and I cant emphasize enough how much his assistance has meant to me.George, your actions have made an enormous impact, and I want to express my heartfelt gratitude for your exceptional service. Thank you so much!

Review 14 (2022-11-11 - Rating: 5)
Living here has been a treasure. This isn’t just an apartment but a living experience with staff that are genuine. Community is like a village and a place I love calling home. Maintenance is kind and hard working. Office staff is always there to help and go above and beyond. Bri will greet you with the warmest smile who accepts everyone as they are. Trisha will lend an ear when you need it and has the best assortment of teas. And the new manager Vivian has been a pleasure to get to know. The office and maintenance staff have done a great job at building this community and will always strive to provide the best living experience.

Review 15 (2024-03-12 - Rating: 5)
I recently had the pleasure of meeting Clariza From start to finish my experience with her was nothing short of exceptional. Her kindness, patience, and vast knowledge not only made the process seamless but also left a lasting impression. I highly recommend this place I could give it 10 stars I would.

Review 16 (2023-06-15 - Rating: 5)
I lived at this apartment complex from 2016 to 2023. The only reason I moved is because I could finally afford to buy a house of my own. I thoroughly enjoyed my stay, even moving to different apartments within the complex a few times when I needed to (roommates moving, etc) because I enjoyed the complex so much. I lived in 3 different apartments in 2 different buildings within this complex and never had any issues with noise outside of the normal expected sounds of daily life. The office staff the entire time I was there even when the complex got new ownership were always so kind and helpful! Trish, Christy, Bri, Kevin, Patrick, everyone always so pleasant and personable. Maintenance were always very quick yo respond to service requests and very pleasant as well, always smiling and waving as you drive by. The staff are a huge reason I stuck with the complex for so long.The community is gated, and as a young single woman who lived alone for about 5 of the 7 years I was there, I always felt safe. The complex is well maintained, recently renovated, and my favorite part has always been the trees peppered throughout it as well as the nature preserve that quite literally backs up to the complex. The nature preserve always felt like a quiet peaceful oasis to get away from the rush of city life. However city life is quite convenient, especially where this complex is located. Its very close to 75, but not literally right next to it. Theres multiple grocery stores, shops, restaurants, etc pretty much anything you could possibly need less than a minute or two drive away. But the complex rests back a little bit down a side street so it feels more private and tucked away from it all.I feel like I could go on, but long story short, I lived there for 7 years and even through change of ownership and renovations, I loved every bit of it and am so so appreciative of my time there. I cant rate this apartment complex highly enough. ❤️

Review 17 (2022-06-14 - Rating: 4)
I have lived here for 14 months and will be moving out in 1 week. Reason for moving out is my rent on a new lease would be $600 more per month, and I really dont think these are worth the insane price markup.There has been constant construction around the property. AC never works properly. Spent 2 and a half months during mid summer with no AC. Once it was finally resolved the thing still struggles. The lowest my unit gets during the summer day is 80F, and that is with the thing running all day, so prepare for a big electric bill.My pros are my neighbors have been extremely respectful about noise. I have never had a any issues with noise. That alone makes me wish I was staying.The office people have always been nice and respectful. They have always done their best to resolve any issues I had during my stay.Recently the mail boxes were broken into and vandalized. This has not been a common thing, hopefully a one off event.Overall I was happy with my quiet apartment. So there is my two cents.

Review 18 (2023-09-26 - Rating: 5)
This review is for Christopher with the maintenance team... Ive always like the maintenance crew they always been helpful and gone above and beyond. Today is prime example of that service. Some one dropped a glass bottle right in front of my car I would have had to drive over glass shards (afraid they would puncture my tire). I saw Chris and told him about it and even before his shift officially started he sweep it up for me without hesitation. Thank you again Chris!

Review 19 (2021-10-27 - Rating: 5)
The office and maintenance staff are genuine and have worked here for ages. The community was great before but even better with the new renovations. You can be as involved or removed with the community but I love that it feels like home. Maintenance just helped me put up my new kitchen racks and I’m in love! My place is coming together nicely. This community is like a village and I highly recommend living here.

Review 20 (2022-11-30 - Rating: 5)
Great location and feeds into top Elementary middle and high schools for the area. Property has been renovated including the amenities as well as apartment interiors. The ground keepers are always working to make sure the property is clean and the few times I needed maintenance they were very responsive. The leasing staff are friendly and helpful and lead by an amazing property manager. I’d recommend this property to anyone considering the area.

Review 21 (2023-05-18 - Rating: 5)
This is my absolute favorite apartment complex/community Ive lived in thus far, all staff members are absolutely wonderful,they take care of business and actually care about all of the residents.Trisha is absolutely amazing she handles so very much and does it all so wonderfully, I give her 5 Stars as my favorite but everyone who works here does go above an beyond and it makes it a joy to be living here, I absolutely highly recommend living here to anyone who is thinking about it.Also, maintenence is the best! The Beautiful walking trail here is a big plus and the swimming pool is great! I Really do love living here and I credit that to how caring the staff here is and how well maintenance keeps the complex grounds that makes a big difference, this community is beautiful inside and out. ❤️ ❤️ ❤️

Review 22 (2023-05-18 - Rating: 5)
We have lived at Twin Creeks for about a year now, and the staff has been so wonderful. Chris and Carlos have both gone above and beyond for us on more than one occasion. They are hard workers that truly care about the residents, and it shows. Keep up the awesome work!

Review 23 (2024-05-15 - Rating: 5)
I wasn’t sure if I would like living in an apartment community again after having a house. However, the staff in the office, the other residence, and the property itself have exceeded my expectations and I am happy I made the move to Cortland at twin Creeks.

Review 24 (2019-03-25 - Rating: 5)
We have lived here almost 2 years and I would recommend this apartment complex to anyone and everyone. We moved here from Oregon and honestly it was the best decision weve ever made. The apartment complex is full of awesome professionals and young families. When I get home from work all the kiddos are getting off the bus together and head straight for the basketball courts. If you have kids or are looking for a great place to live this is it! The management team is amazing, they know everyone by name and always take great care of us. I have not one bad thing to say about this place. The complex is super quiet and very safe. Everyone looks out for one another and it is a very family friendly environment. The maintenance staff is also amazing and they get their stuff done. In this day in age, I truly feel you get what you pay for. Yes, these apartments might be a little more expensive than some in other cities, but youre paying for a safe neighborhood and great community atmosphere. My husband and I both work in Garland but were willing to make the longer commute because we LOVE living here. The only time I ever hear people moving out is because they received a job transfer or they just bought a house. I hope if youre reading this and you might be on the fence, I would tell you a 100 times over if you move here you wont be disappointed!

Review 25 (2023-10-05 - Rating: 5)
I moved here 4 years ago from WA and the location really cant be beat. The only thing thats better is the staff! Maintenance is always ready to lend a helping hand, and Id like to give a shout out and extra thanks to Chris for recently going above and beyond to help me get a large package from the mail hub to my door!

Review 26 (2020-09-11 - Rating: 5)
Most people would wonder with all our experiences why my husband and I would give Lansbrook at Twin Creeks a 5 star review. This is due to the fact that even though we have had issue after issue in our apartment since the first week we moved in (and this is back in May), the staff have been incredible. From Chassie to Trish to Kevin to Alex the Maintenance manager every single person we have interacted with has given a 5 star service.There is a lot to love about these apartments already, the location - the community, the facilities. Even with the pandemic going on there is a lot to offer here.However, I always believe you always know the value of a place when youre going through hard times... and trust me since the first week that we moved in, thats all it feels like we have been through. From water leaking from a wall and window into the Master Bedroom, insect infestations, air conditioner issues and another window leak in another bedroom.Though, this all may seem bad and a lot of people may even think that we would be well within our rights to break our lease. The management here has been superb, compared to where we used to live in another complex. Tickets have been responded to straight away, contact was made straight away on emergency issues - even had someone come over at 10pm to make sure we had AC working and were comfortable. They communicate well with you and are willing to work through issues. They try and make it as convenient as possible for repairs. I have to commend Alex as he has really worked with us to make sure we are comfortable.If youre looking to come live in a place where you will feel valued as a resident - then I definitely recommend Lansbrook at Twin Creeks. Things may not be 100% perfect, then again when are most things? But what I can definitely say is that you will be around staff that cares and will deal with it as efficiently as they can.

Review 27 (2023-01-04 - Rating: 5)
Have loved being a resident for the last 6 months. Maintenance is super responsive. The office team is professional and always helpful. The community events have been so much fun, been a great chance to meet some of my neighbors.

Review 28 (2020-12-30 - Rating: 5)
I have lived here 12 months now , I love it!! I have transferred to one of the newly renovated homes here. Let’s start with the community the landscape is great and they do an awesome job with the upkeep of the community. It is a very quiet community, the kids aren’t loud at all. The staff omg the staff are awesome! Trisha always welcomed me with high positive energy, laughs and always down for a little chit chat lol. Chasity is also a great person and whenever I needed help from the manager she was there. Stephie is a new leasing agent here and does her job very very well whenever I needed help fromHer she always helped me. The MAINTENANCE team is GREAT and will always get whatever you need done in a timely manner. Carlos is very awesome I enjoyed working with him my first lease here. With me being young this is one of the best communities I stayed with and my longest stay. I can’t wait to move into my new apartment home.

Review 29 (2023-05-22 - Rating: 5)
Ive lived at Landsbrook which is now Cortland at Twin Creeks. I love the staff office manager Trish, maintenance Alex. Ive live there for 6 years or more. Very professional, never in my 6 years had any problems. I would strongly recommend these apartments to anyone.

Review 30 (2023-09-08 - Rating: 5)
Clariza Arteaga was awesome helping us set up our daughter with her first apartment. She was pleasant, fun, and full of energy. She even took time to bring us there to look at her unit but also the nature preserve. I would recommend highly.

Review 31 (2020-11-20 - Rating: 4)
I have been a resident at Lansbrook since roughly 2017 and the staff is just wonderful. Everyone is incredibly kind and patient and they are very understanding. You can tell that everyone really cares about their residents and takes the time to really make you feel wanted. Everyone on the maintenance team is great as well. They really do whatever they can to resolve your issues. Sometimes they may take a little more time depending on the nature of the issue, and I’ve had to call a couple of times to have someone come out to fix the same issue, which is the only reason I didn’t rate at 5 stars, but that can’t always be controlled and is to be expected when you have a small group of great professionals servicing 200+ units. The service and customer care has always been top notch and I would recommend Lansbrook to anyone and everyone! I have already renewed my lease for next year. If you haven’t, or are looking to sign, please do! You will NOT be disappointed :)

Review 32 (2020-09-11 - Rating: 5)
Lansbrook is 10 stars but 5 is all I’m allowed to give. I could literally write a 10 page essay on why this place and staff is so amazing but I don’t want to be annoying. So I’m just going to keep it simple! I’ve lived here for 4 years now so I’m going to be honest. So this is the review you want to actually read!!!!The staff has been here forever, there is barley any turn over so if you fall in love with a person; they will usually be here 10 years later. The staff is family :) That includes maintenance and crew of office. They know you, they support your goals in Life, will always offer advice and make you feel like your one of their own. Sometimes it’s just nice to stop in and catch up, if you are like me you will talk to Trish, or anyone else for an hour... I’m not complaining.Maintenance will ALWAYS do their best to get stuff done ASAP, but sometimes other things take priority but those work orders WILL get done, I promise. If anyone wants to complain about that, follow the instructions of work orders first, call the hotline number and feel free to call the office or go up there to have an idea of when it will be done, they will be nice and let you know and even give you a heads up if you ask. Alex, Matt and everyone else literally is so kind, even if they are off the clock but you have a question or want to give them a heads up about something, they care enough to listen and let you know what steps need to be done to get something fixed if needed.This is a safe community, meaning that most of your neighbors will care about your living environment and respect your space. If for any reason you have a neighbor that isn’t considerate and makes your living experience unpleasant, that’s fine. The staff will always do their best to smooth things over for you or the community officer can step in if needed. They will do whatever is needed to make sure you love your home, trust me.There are residents that have been here for years and years! I have seen staff members go out of their way to check up on someone that had surgery, wasn’t feeling good or just needed to be checked up on, and they do it bc we are a family here.For anyone complaining with the reviews of not being able to get a hold of someone with the phone, here is the solution if needed. You can always go up to the office and talk to someone, or you can personally email Chassie and I promise she will contact you personally back, if not someone from the office will if it’s not needed by her.I refuse to live anywhere else. I have a very trusting relationship with them! I feel safe, I feel loved, I feel important and valued. You aren’t just another person moving in and out, you are a person lucky enough to join the family, and I know for a fact this is the family you want to be with for Life.

Review 33 (2020-07-14 - Rating: 5)
This month we have marked 4 years at Lansbrook . I must say its an amazing place to live in. the neighborhood is great, convenient location; easy commute to our work and kids school. The Lansbrook team is awesome. They are very friendly and always ready to help. whenever we go to the office, Kevin & Trisha always extends their courtesy to help us out faster. The maintenance team is very efficient. We must recognize Ms. Chassie for her Leadership, she is a very responsible person. She manages the team very well and creates a friendly environment. I will high recommend this place.ThanksSham

Review 34 (2019-10-30 - Rating: 5)
I have lived at Lansbrook for almost 3 years and I love it! The community is clean, feels safe and is like a family! I love stopping in to chat with the office and grounds staff. They all care about us and the property. It’s still the same people as the day I moved in and they are all amazing! I would definitely recommend to anyone looking for apartment living in Allen!

Review 35 (2018-07-23 - Rating: 5)
My husband and I have lived here for the past year. Love the community and everything it has to offer. The community is calm, with lots of trees, landscapes wonderfully maintained and clean. Our apartment is close to the walking trails gate and there is sense of peace surrounded by nature everyday .The walking trails are absolute delight. Kevin, Trish and Chassie are amazing people. They are very understanding and friendly. Most of our interactions have been with Kevin and he is the best!!!. It is not always you have such good people as apartment managers. The maintenance staff are super helpful and fix your issues as quick as they can. I enjoy living here at Lansbrook.If you are looking for an apartment in Allen, look no further.

Review 36 (2020-09-10 - Rating: 5)
This is a great place to live, its nice quiet place to be at. The Leasing office are great there and always helps us they are so sweet. I love that they know right us right away with our faces and apartment number. I mean I havent see other communities remember that. Plus the maintenance staff is great and they are quick when you have any issues with the apartment!

Review 37 (2024-05-15 - Rating: 5)
One of the best place. What really makes this place apart is the wonderful, friendly and happy staff. They truly make this apartment complex a community. I highly Cortland at Twin Creeks I like soo much

Review 38 (2016-04-18 - Rating: 5)
I love this place I now call home. The office staff is so friendly and helpful and they do what they can to make this place my sweet home!!! The maintenance folks are my friends and will fix all of my work requests at a level of excellence!!! I love all of the beautiful red bud, cedar, maple, sweet gum, and elm trees and thick shrubs and the large grassy yards and the seasonal flowers that add so much to the property. My dogs and I enjoy a walk through the tree filled trial located next to the property daily. I an so grateful for my home here at Lansbrook.

Review 39 (2022-11-15 - Rating: 5)
I have lived in many apartment complexes, this one is BY FAR the best. The Office and Maintenance team are wonderful, efficient, and pleasant to interact with. The recent renovations have really put this property at the top. The team here really helps the community feel like home. I highly recommend living here!

Review 40 (2023-05-18 - Rating: 5)
I love being a resident here at Cortland at Twin Creeks. Maintenance is super responsive. Thanks to Chris and Carlos for saving me numerous times you’re the best! The office team is very professional and always helpful as well!

Review 41 (2020-03-21 - Rating: 5)
Let me start by saying I have been here since 2007. That being said, I am a VERY picky person when it comes to my home. My daughter and myself love living here. We first and foremost feel SAFE and comfortable here. We have always been welcomed and taken care of here. We have seen many office staff changes come and go, and they have all made sure that we are taken care of as far as maintenance requests and anything else we have needed. They have always called us by name, which I appreciate. I would highly recommend Lansbrook at Twin Creeks managed by Cortland as a place to live. Very close to shopping centers, restaurants and a main highway. Come see for yourself if youre looking for a new home!

Review 42 (2023-08-14 - Rating: 5)
Very pleasant experience here. Requests are always timely. Staff is always helpful. Carlos usually handles my maintenance requests and he is always super fast and friendly. Great place to live.

Review 43 (2023-05-30 - Rating: 5)
Had an easy and amazing experience when Carlos in maintenance came and fixed my toilet issue. He was so polite, respectful and besides all that, worked super fast! Will be requesting him in the future!

Review 44 (2019-06-09 - Rating: 5)
My sister and I have lived here for 1 year, and we just renewed our 12 month lease without hesitation. This is the BEST apartment complex I have ever lived in. The office staff is so professional and also so friendly! And I dont mean fake have to put on a smile friendly. I mean genuinely friendly. I can go into the office with an official inquiry, have it solved, and then just hang around and chit chat about our lives with each other. And speaking of solving problems, this staff is ON IT. Both the office staff and maintenance team are so on top of everything. Super quick response to maintenance requests and the whole maintenance team is so friendly and willing to answer any questions and provide explanations for any work they do. They keep this place it supreme condition!The buildings themselves are extremely well built and maintained. I never have noise problems. Yes, its an apartment, and sometimes I can hear my upstairs neighbors. Thats part of sharing walls. But seriously its hardly noticeable unless my apartment is silent, and even then its not that loud. It never wakes me up or distracts me from work. Even when I hear dogs barking outside, its not loud within my walls. Trust me, Ive been in other apartments where noise has been a frustrating problem. Its not a problem here.As far as parking goes, there is plenty of it! I work off hours, meaning I usually get home late at night after everyone else is already home in the complex, and there are always parking spots by my building. If you have more than one car for your unit, or if you have family or friends coming to visit, you never need to worry about finding a space.We have a gym, pool, and large community room on site and theyre all awesome and well maintained. Also there is a direct connection to miles of walking trails via a gate in the complex. YES PLEASE AND THANK YOU. I love it. And as far as the community living here goes, since I work off hours I admit I havent met many people here, but the ones I have are all nice!Can I also say how excited I am to have a washer and dryer IN UNIT?! No more guarding my laundry in a community laundry room or going to laundromats. Its seriously awesome.All of this makes the cost of these apartments SO WORTH IT! Apartment prices are going up like crazy these days, and its awful paying thousands for an apartment where the staff doesnt care. You are getting your moneys worth here! Im so happy to live some place that feels like home. No more apartment hunting. Thank goodness.

Review 45 (2020-09-09 - Rating: 5)
This is a very nice place to live. I’ve lived at Lansbrook for 2 years and I have no complaints. The staff is great, everyone is friendly, respectful and most importantly they take good care of the community. I enjoy the amenities and the walking trail behind the complex, I like that they keep this place clean and well maintained too. Im happy to call Lansbrook home!

Review 46 (2023-05-19 - Rating: 4)
Cortland at Twin Creeks is a wonderful property, one thing that stood out to me right away was the super friendly staff. Chris is one of the awesome staff members, you will always see him with a smile on his face and is always willing to help.

Review 47 (2024-05-17 - Rating: 5)
Front desk is extremely helpful and friendly. Linda does a good job of processing applications and assisting both in person and on the phone. Really nice establishment.

Review 48 (2023-05-19 - Rating: 5)
Alex is Great! Very quickly and efficiently handle every maintenance request with the highest level of skill and professionalism. I couldnt be more pleased with the work he is done, and I really appreciate their friendly and helpful nature. He is EXCELLENT!

Review 49 (2022-08-08 - Rating: 5)
Love the high ceilings, and laminate floors, actually have entry halls as these do.They are spacious, with crown molding, Nice patios and drive up appeal that is rare in the Apartment community. Grounds are well maintained with Nature trail at back of the property. Special features for our Furr babies as an extra treat.Take a look, dont think you will be disappointed with all the amenities that are available, as well as the added security for the property. As an added bonus Washer and dryers in every unit.

Review 50 (2014-11-05 - Rating: 5)
Never had a problem with this property. I lived there 7 years and enjoyed the staff and maintenance guys were excellent, even saw those guys changing a ladys windshield wipers and have seen them help carry groceries upstairs for residents. As for the cops in Allen, yes they are plentiful but Ive never had an issue with them either. The property is well maintained, work orders are done timely and the staff did everything I think they could within reason to accommodate the residents. Id move back in a heartbeat.

Review 51 (2019-10-30 - Rating: 5)
Ive lived at Lansbrook for seven years now, and even though my daily commute just tripled with a new job, Id have a hard time wanting to move- the staff here is THAT outstanding. Trish, Kevin, and Chassie are all genuine, caring people willing to help in any way they can. Any issues or questions are handled promptly and without having to check back a dozen times, and theres been more than once theyve gone above and beyond for me. People ask why I dont consider buying a house- well, when my AC went out once after 5pm during the summer (that counts as an emergency in TX!), it only took about 20 minutes for a maintenance tech to show up and get it running again... now THAT is value and service! Alex and Lupe are great- I feel like they genuinely look out for the residents and pay attention to goings on in the complex, plus theres a resident officer whos easy to reach- in other words, I feel like its a safe, friendly place to live.

Review 52 (2021-10-27 - Rating: 5)
My name is Ms. Rita Barnett. I have lived here for 11 years. I would like to say that I really love living here at Lansbrook apartments and the reason why is because if the most wonderful management team that works here on thus property. Also, I would like to Express my respect and love for maintenance who come whenever you call. They help you with anything you ask for and they are awesome. I would like to say again as far as the management team in the office from Chassie, Trisha, and Stephe, the team is one of the most warm and welcoming teams I have ever been with. This team is the most wonderful team, and that is saying a lot because I used to work in management property so I know a thing or two about it. And I want to say one other thing before I close, I am a believer in Jesus Christ and I believe that he will send you the best.

Review 53 (2020-05-21 - Rating: 5)
My husband and I have lived at Lansbrook for the past three years with our two children and love it! We cannot say enough nice things about the Lansbrook staff, they are wonderful. Any issues or repairs are taken care of in a timely manner and you feel like you are part of a community here. Highly recommend living here.

Review 54 (2019-01-26 - Rating: 4)
I really like lansbrook apartments but they are very expensive. The staff is great!! Very nice people. The maintenance guys are the best. They show up the same day if anything needs to be fixed! Their apartments are cheaply made though. I had a my clothes hanging up in my closet and all of a sudden I hear a boom! My clothing rack had fallen out of the wall.😐 But other than that and the high priced rent, I enjoyed living here. It would be nice if the owner lowered the prices on some of his apartments just to make it affordable for families. That’s why me and my husband had to leave. Daycare already kills you. I wish people cared a little more.. 😔 it would mean a lot.

Review 55 (2023-05-16 - Rating: 5)
Living at Lansbrook is amazing, the maintenance team goes an extra mile for example helping us filling up air in my tires. And the office team are just exemplary super sweet!! Especially Trisha!! She been an amazing help!!!

Review 56 (2023-07-11 - Rating: 5)
I’ve been living here the past three years and it’s been great, we love the family friendly community and the trail/nature preserve behind the property. Vivian helped us recently with an issue and had nothing but solutions to offer, talking to her was easy and comfortable.

Review 57 (2023-05-18 - Rating: 5)
We enjoy living at Cortland properties so much! Chris is so kind, responsive, and always willing to help you out! And the office staff is just amazing!!! I totally recommend living here you will thank me later. ☺️

Review 58 (2020-11-19 - Rating: 5)
I have lived here for over 5 years, the staff are extremely professional and welcoming, the office staff and maintenance crew are all very warm and inviting.When maintenance issues occur, the maintenance staff is punctual and quick to respond and they explain what they fixed and what went wrong with any appliance or anything with the apartment.The place feels like home.

Review 59 (2016-05-11 - Rating: 5)
Ive lived here for almost two years. Loved the staff and area. They are always nice and quick responsive to work orders. The apartments are clean and quiet. There is a trail to a beautiful preserve right next to it. If I need to move, I would definitely looking for BHManagement properties first. Unfortunately probably not each one would be next to such a beautiful preserve:)

Review 60 (2024-05-16 - Rating: 5)
Weve been living here for 2 months. My family and I like it here. Nearby are shops, playgrounds, and a school. The office is always happy to help you

Review 61 (2023-05-29 - Rating: 5)
Carlos is a great hard worker! He is very nice & always greets me with a smile. He is on point with his work and very attentive with what he does. 5 star service !!

Review 62 (2020-11-19 - Rating: 5)
My husband and I just got married in May (amidst the craaaaziness of this pandemic), and Lansbrook has been such a nice & sweet place to stay! For the price you can get a good amount of square footage (compared to some places in Plano), and there are lots of shopping places around for your everyday essentials, or splurge! (cough, bath and body works!)The Lansbrook team is so kind and accommodating. From the front office team, to the maintenance crew, they are all so friendly and hard working. We feel so incredibly lucky to have found such a sweet & cozy place to live during this strange, yet sweet year— from being newly weds amidst covid, to meeting our sweet neighbors. It’s definitely worth checking out if you’re hesitant!

Review 63 (2021-10-30 - Rating: 5)
I have lived in this complex for over 5 years, and recently transferred my lease to move from a 1 bedroom to a 2 bedroom apartment. The transition was totally seamless!Throughout my entire stay here, the staff in maintence and at the front office have always been courteous, prompt, and accommodating to any needs I may have.Id highly recommend this complex!

Review 64 (2024-02-23 - Rating: 5)
Cortland at twin creeks is a beautiful community. I enjoy working alongside the maintenance team. Carlos is extremely informative and helpful.

Review 65 (2021-02-18 - Rating: 5)
We moved in in June 2020 and have lived at Lansbrook during all of lockdown, COVID, and now Polar Vortex 2021. Although life has been full of stresses and the unexpected this year, living at Twin Creeks has been a dream come true.Whether it be text and email updates about rolling blackouts to keep residents informed, or FAST and QUALITY maintenance work anytime of the week, to even the occasional free slice of pizza in the front office to lift residents spirits in stressful times, Lansbrook at Twin Creeks does SO MANY THINGS so well.And speaking of maintenance and front desk personnel, everyone employed here is all smiles and is so eager to help anytime in any way that they can. Were talking staff members calling to check on residents to help in any way that they can. 10/10 customer service 24/7.Come live here at Twin Creeks, and if you have an experience half as good as I have had, you will be very satisfied!!

Review 66 (2024-03-12 - Rating: 5)
This facility is awesome. Clariza was so awesome she was the leasing consultant who helped me! 10/10 recommend Cortland at Twin Creeks.

Review 67 (2020-09-10 - Rating: 5)
Coming up on 3 years living in our apartment here and we have no complaints. Maintenance has always been prompt and efficient and the front office staff are amazing. Overall, this is the best apartment experience weve had.

Review 68 (2023-04-25 - Rating: 5)
This is THE place to be!The apartments are spacious and fully renovated!The people from the maintenance & the leasing office are always helpful!Great neighborhood, beautiful trail in the rear of the community and great amenities. It’s a peace of mind.

Review 69 (2024-05-02 - Rating: 5)
Very good afternoon, cordial greetings to the work team, I want to thank Carlos Erazo for the service, very friendly and with a good attitude in resolving every detail that I cannot carry out as part of Maintenance, thank you all, a happy afternoon.

Review 70 (2020-09-11 - Rating: 5)
I’ve been a resident here for almost 5 years! I continued staying because not only are these apartments stunning, the staff in the office have become like family! They are so loving and so caring, whatever your needs may be they are on it! Very professional & courteous!

Review 71 (2019-10-07 - Rating: 5)
Totally, recommend this community.I have been live this community for one and half year.This community is very great community for you. they have kindly staffs, great rent cost, Great floor plan, renovated pool, Enough parking space, Great maintenance, valet trash service, beautiful forest, and Great trail course.If you want to live in Allen then, you dont be hesitate for contact this community!!!!

Review 72 (2021-10-26 - Rating: 5)
I lived here for 3 years and it was amazing! The staff was always friendly and maintenance was alwaysEfficient and fast on all of my work orders. It was a quite little community and never had any real problems! I would definitely reconsider going back when it’s time to move again!! Thanks for everything!

Review 73 (2023-05-10 - Rating: 5)
Ive been looking for a place for the longest, I came across Clariza when I went to check out this location. She provided great customer service, very informative, professional and helpful with the tour she gave me I loooved her. She made me feel comfortable choosing this place as my next home and answered all my questions. Thank You!!!!

Review 74 (2023-05-18 - Rating: 5)
The whole staff at this property is amazing! Chris is so great at maintaining the grounds and it really makes the property look awesome. Definitely a hundred steps up from before!

Review 75 (2019-11-03 - Rating: 5)
Friendly, awesome, and very helpful staff!! We had an amazing time at the Pumpkin painting and movie event for Halloween! Thank you everyone at Lansbrook for being so great to all of your residents and making us feel welcomed and appreciated. (:

Review 76 (2020-11-18 - Rating: 5)
Landsbrook is so awesome that I am actually transferring into one of their newly renovated apartments. Chassie, Trisha, and Stephe have been very helpful through the whole process. The maintenance team has been very helpful with every maintenance request.

Review 77 (2023-05-18 - Rating: 5)
Recently toured with Clariza and she was great!! She is very knowledgeable and so friendly. I look forward to making twin creeks my home.

Review 78 (2022-11-09 - Rating: 5)
A very beautiful property that is well taken care, and managed the wonderful property manager, Vivian! They make their residents feel appreciated, and happy to call this place home. Move here, you won’t regret it!

Review 79 (2019-11-01 - Rating: 5)
I love living here! The management and maintenance staff are stellar!! In all my time as a renter I have to say they have been the best at making me feel at home! If youre looking for a place that is a true community choose Landsbrook!!!

Review 80 (2023-05-16 - Rating: 5)
I picked a different property but I was so impressed by Trisha! The professionalism and kindness she showed was by far the best but all the fees added were so much higher than other places. Thank you, Trisha!

Review 81 (2023-05-30 - Rating: 5)
I want to recognize Carlos for being an amazing working and working efficiently. He is so polite and respectful. I’m so glad they have him in my apartment complex.

Review 82 (2021-10-27 - Rating: 5)
Had a wonderful experience living here.All of the office staff are super friendly.They were quick to answer questions or help with any issues that came up.If I ever move back to Allen, I would 100% want to live here again.

Review 83 (2023-05-17 - Rating: 5)
Carlos is a very good and respectful worker. He does a great job in a timely manner.His work ethic is to be appreciated and commented.

Review 84 (2020-09-10 - Rating: 5)
So many things I love about here. The staff, areas for the kids to play, neighbors who watch our for each other and kids, the staff is awesome! Been here since 2015 and have never had a complaint. I know someone who has been here for 12 years. That says alot!

Review 85 (2024-03-07 - Rating: 5)
Highly recommend!I am so pleased with my stay…George, the maintenance supervisor is top tier!

Review 86 (2019-10-29 - Rating: 5)
I have lived here for a little over a year and it’s amazing! The staff is always so friendly, it’s quite and clean! And any time there’s a work order put in they are promptly there to fix it! I love them so much I convinced my old roommate to move here 🥰

Review 87 (2023-05-18 - Rating: 5)
Great location, upgrades, and team! Chris is an awesome and responsive maintenance member. Helped me out quite a few times!

Review 88 (2022-11-08 - Rating: 5)
Vivian was so great to work with and made the process so easy. I am always grateful to know that the front office staff truly cares about their residents.

Review 89 (2023-05-18 - Rating: 5)
The staff has been so wonderful. Chris is so sweet. The guy deserves a raise. Would definitely recommend this property.

Review 90 (2022-11-02 - Rating: 5)
Alex and Carlos are SUPERB! They quickly and efficiently handle every maintenance request with the highest level of skill and professionalism. I couldnt be more pleased with the work theyve done, and I really appreciate their friendly and helpful nature. They are EXCELLENT!

Review 91 (2017-11-26 - Rating: 5)
I was in town for the day to tour several apartment complexes. This location by far has the friendliest staff. Trisha was super helpful and funny. We enjoyed our tour and all that the complex has to offer!

Review 92 (2023-03-07 - Rating: 5)
Carlos is the one who works at cortland at twin creek fixes everything in minutes and he is great support for property management in fixing stuff at apartments.

Review 93 (2023-05-25 - Rating: 5)
I really write review’s I recently checked out the property with Clariza and I was pleased how she presented the property she was answering all my questions and she made me feel comfortable although I didn’t lease from her I would highly recommend property …Thank you Clariza 😄sincerely,j Judy

Review 94 (2023-05-13 - Rating: 5)
Amazing maintenance staff! Carlos and Alex are exceptional and always willing to happily do whatever they can for me!!

Review 95 (2019-10-29 - Rating: 5)
I have lived here for about 6 years and it is absolutey amazing. The people who work here are super helpful and they are here when you need help and always are smiling with a positive attitude. I would reccomend for anyone to live here. The service is amazing I never want to leave

Review 96 (2023-05-30 - Rating: 5)
Out of all the places we lived this is the best one yet ! The maintenance team is amazing especially Carlos he came immediately to fix our doorknob ! ⭐️⭐️⭐️⭐️⭐️

Review 97 (2023-05-26 - Rating: 5)
Chris Stevens is very helpful and knowledgeable on the simple tasks at hand required to do the job. Also, fast, friendly and efficient. 💯

Review 98 (2023-05-19 - Rating: 5)
The maintenance staff at Cortland truly goes above and beyond. Shoutout to Alex for always having a smile and ready to lend a hand!

Review 99 (2023-06-28 - Rating: 5)
Great experience! Loved our consultant Clariza!!! Very helpful! Complex is clean and welcoming! Excited to be moving here!

Review 100 (2023-05-23 - Rating: 5)
The maintenance team here truly goes above and beyond! Chris is so kind and always offers to help with anything you may need!

Review 101 (2024-05-15 - Rating: 5)
Very good customer service! Ms. Vivian was really helpful and understanding.

Review 102 (2023-05-30 - Rating: 5)
Carlos (maintenance guy) was very helpful and knowledgeable. When we called in, he came fairly quick.

Review 103 (2023-08-15 - Rating: 5)
Great Staff and Maintenance. Carlos and Alex have done a great job with all the service requests.

Review 104 (2022-02-10 - Rating: 5)
Spacious living very tastefully remodeled property. Lots of trees and quiet living.I love all the lighting they just installed throughout.

Review 105 (2023-05-31 - Rating: 5)
Just want to stop by to thank Carlos for an excellent & reliable service; very professional. Every time his service is needed things get done. Thanks again!

Review 106 (2024-05-15 - Rating: 5)
Friendly and respectful and professional, I cannot wait to move in tomorrow! Thank you Linda

Review 107 (2020-11-17 - Rating: 5)
My wife and I have been living here for 5 months now and have been very pleased with our new home. The staff is friendly and there are so many restaurants and shops around.

Review 108 (2024-03-11 - Rating: 5)
I went to visit the property and it is very clean and organized. I was helped by Carlos with directions to a building I was looking for.

Review 109 (2023-05-18 - Rating: 5)
Alex is always friendly and helpful. Repairs are done in a timely manner. Very professional.

Review 110 (2023-05-23 - Rating: 5)
The whole team here works so hard! I appreciate all of you. Shoutout to Chris for bring so kind, patient, and efficient!

Review 111 (2023-05-23 - Rating: 5)
Thanks Alex for getting car out of the garage very responsive. I just put in work order to have garage fixed, let’s see the outcome lol.

Review 112 (2023-01-09 - Rating: 5)
I couldn’t possibly find a better place to call home. Between a gorgeous apartment and fantastic staff that stays engaged with activities for residents, this is the place to live in Allen!

Review 113 (2023-05-20 - Rating: 5)
Alex, the service manager he alwyas is on top of everything. Great and professional service. Always have a solution!!

Review 114 (2020-11-19 - Rating: 4)
Nice place to live. The staff has been pleasant to work with. Great location. Would recommend this property as a good place to live.

Review 115 (2023-09-19 - Rating: 5)
I love it here. Clariza was fantastic to work with throughout the move-in process!

Review 116 (2020-11-17 - Rating: 5)
I was interrupted, but I highly recommend Stephe, an exceptional leasing agent. Went out of her way to make me feel at home.

Review 117 (2019-10-29 - Rating: 5)
Living here has been great! They always serve us good and take care of us. I suggest you live here when living in Allen

Review 118 (2015-04-06 - Rating: 5)
Maintenance guys always prompt in assisting you asap! They even helped me jump start my car early in the morning(: .

Review 119 (2022-12-14 - Rating: 5)
Twin Creeks is am amazing place to live with a great staff! Specifically Vivi

Review 120 (2019-09-27 - Rating: 5)
The most caring team at a community I have ever met! Love Lansbrook.

Review 121 (2019-10-29 - Rating: 5)
Staff is amazing and always making sure property is taken care, would recommend to anyone wanting to move and be in Allen area.

Review 122 (2023-05-30 - Rating: 5)
Thank you carlos for all the work you put in our request! Amazing work my man.

Review 123 (2019-10-29 - Rating: 5)
We love them, and have many families that live here go to our school!

Review 124 (2023-04-24 - Rating: 5)
Edawrd took care of my service report.Good work and communication.

Review 125 (2019-05-14 - Rating: 5)
I love this place! It is safe, clean and the people are great! They deserve five stars!!

Review 126 (2022-11-09 - Rating: 5)
Tour was awesome, looking forward to moving in.

Review 127 (2018-02-05 - Rating: 5)
Kevin, Kevin, Kevin you are a gem! Thank you for the most pleasant, personable and informative inquiry call I have had.