Bridge at Northwest Hills Apartments

Photo of Bridge at Northwest Hills Apartments

Located in Houston, Texas

Address: 3600 Greystone Dr, Austin, TX 78731, United States

Phone: +1 737-777-9589

Rating: 4.2

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-03-01 - Rating: 5)

    I recently moved to Bridge at Northwest Hills, and my experience so far has been excellent. The property is well-maintained, offering a safe and secure living environment. The management team is professional and responsive, ensuring a smooth transition for new residents.A special mention to Chantalle Joseph, who was incredibly helpful from the very beginning. She went above and beyond to make sure everything was set up seamlessly, making the move-in process stress-free.If you’re looking for a well-kept, comfortable, and secure place to live in the Far West region of Austin, I highly recommend Bridge at Northwest Hills!

  • Review 2 (2025-02-06 - Rating: 5)

    I just moved here in January, but my boyfriend has lived here since 2023. This is such a well cared for property. Management is superb, and I do not say that lightly. It’s an older property so not everything is going to be brand new all the time, but what matters is having a communicative and caring process through repairs and upkeep. Absolutely recommend living here! Especially for students - great location for shops and the bus - and the property is really pretty. Units are cozy and filled with light. 10/10!

  • Review 3 (2025-02-28 - Rating: 5)

    Really friendly community with an amazing staff always ready to help. Units are cozy and functional. Plus, the area is really safe and ideal for those who like enjoying a pleasant walk.

  • Review 4 (2024-09-19 - Rating: 5)

    I just had a fantastic tour with Neira Skrebo leasing consultant, and I couldnt be more impressed! She was incredibly knowledgeable about the property and took the time to understand my preferences. Her friendly demeanor made the experience enjoyable and stress-free.During the tour, she highlighted key features of each unit and answered all my questions with confidence. I appreciated her insights and recommendations, which helped me envision living there.Overall, I left feeling excited about my options and confident in my decision-making process. If you’re looking for a leasing consultant who is professional, attentive, and genuinely cares about helping you find the right place, I highly recommend her!

  • Review 5 (2024-06-27 - Rating: 5)

    I recently moved out of this apartment for personal reasons, but I had a great experience during the almost two years I lived here. The staff are very friendly and helpful. Maintenance requests are usually addressed by the next business day. While the complex is a bit dated, like many in Austin, its well-maintained and almost bug-free. The neighborhood is quiet and safe.

  • Review 6 (2024-09-25 - Rating: 5)

    Charming units that offer privacy and a fairly quiet atmosphere. Feels like a place you stay at for a while.Chantalle in the front office is amazing as well.

  • Review 7 (2024-10-29 - Rating: 5)

    Chantalle Joseph helped me with all of the leasing arrangements and she is a very personable, professional, knowledgeable assistant manager. I highly recommend her.

  • Review 8 (2024-03-14 - Rating: 5)

    I recently moved into the Bridge at Northwest Hills Apartments, and I couldnt be happier with my decision. From the moment I stepped into the leasing office, Marcus Lovera and the entire team made me feel welcomed and valued. Their professionalism and genuine care for their residents are truly commendable.The apartment itself exceeded my expectations. Its spacious, well-maintained, and equipped with modern amenities. The attention to detail in the design and layout is evident, making it feel like a true home from the start. Whether Im cooking in the sleek kitchen or relaxing in the cozy living room, every corner of my apartment radiates comfort and style.One of the highlights of living here is the sense of community fostered by Marcus and the management team. They organize events and activities that bring residents together, creating a warm and inclusive atmosphere. Its refreshing to be part of a community where neighbors look out for one another and friendships flourish.The location of Bridge at Northwest Hills Apartments is also unbeatable. Nestled in a serene neighborhood yet conveniently close to shops, restaurants, and entertainment options, it offers the perfect balance of tranquility and convenience.Overall, I couldnt be more satisfied with my experience at Bridge at Northwest Hills Apartments. Marcus Lovera and the team have truly set the bar high when it comes to exceptional service and quality living. I highly recommend this community to anyone looking for a place to call home.

  • Review 9 (2024-07-05 - Rating: 5)

    My boyfriend and I just moved to Austin from Michigan - It was already extremely stressful trying to land an apartment across the country, but we were also on a timeframe with my employment transition. I truly cannot thank Kayli, Neira, and anyone else who helped to facilitate our move enough:They are so kind and helpful. The complex, unit, and amenities are beautiful and the move-in process was so effortless. I picked this complex due to the great reviews and it definitely did not disappoint. Looking forward to many years at Bridge at Northwest Hills.

  • Review 10 (2023-02-03 - Rating: 5)

    Really good apartment complex, Ive lived here 6 years. It was mediocre the first few years but the current management company came in and fixed up a lotttttt of stuff, for example installing heavy duty insulation so your apartment isnt 95F+ inside in the summer and completely upgrading the pipes and hot water boilers. They host a lost of community events if youre into that. The complex itself is in a really good area, safe, lots of green spaces around, fairly quiet. I havent had to submit too many maintenance requests but theyre all been responded to promptly. Overall I recommend this apartment complex; its dated but has everything you need and is safe, quiet, and compared to the apartment complexes in the area is above average quality.

  • Review 11 (2016-08-31 - Rating: 5)

    I have only been here since April and I have had no issues. Moving in was easy. Kelsey was great at working with me to get everything organized for my moved. The grounds are always clean and I have no problems with noisy neighbors. In comparison to my last complex, this place is perfectly peaceful and cozy. My building overlooks the creek, so yes there are a few more bugs, but Ive never had a problem with them being in my apartment. The one time Ive submitted a maintenance request it was taken care of within 3 days. This is an older complex, but every experience Ive had has proven that they are very well maintained.

  • Review 12 (2021-08-14 - Rating: 5)

    I really appreciate all staff here who are really kind, patient, and helpful. The carpet of our apartment was not cleaned when we moved in because the clean service ordered by the staff didnt show up on time. The manager and staff ordered another clean service as fast as they could and they gave us a discount on several days from our move-in to the date when our carpet was cleaned. We really appreciate it. Also, the leasing process was so smooth thanks to the kind staff. Moreover, we really like our apartment and the community. I would definitely recommend this apartment to anyone whos looking for a quality and safe apartment.

  • Review 13 (2024-03-12 - Rating: 5)

    I recently toured ant this apartment, and I must say that Kayli was a tremendous help throughout the process. She was very knowledgeable and answered all my questions, and made the experience enjoyable. Her professionalism and knowledge made a lasting positive impression.

  • Review 14 (2020-08-26 - Rating: 5)

    I stayed in this apartment for 1 year and it was a great experience with kind and warm people in the office and fast-working maintenance system. Also, I didnt have any cockroach problem here. The one-bedroom apartment was clean, well equipped, and easy to decorate because of the all-white tone interior. There were plenty of community events that made me feel like a real community. I appreciate all of the events and supports!

  • Review 15 (2019-01-18 - Rating: 5)

    My husband and I have lived here for over two years now and absolutely love the community.It is a great mix of quiet residential but close to everything. Love being able to walk to Starbucks and HEB. It is a quick drive to downtown, to the UT campus, or to lots of companies in the Northwest.The staff at the front office are super friendly and helpful. The maintenance is great and always comes within a working day for non-emergencies.Some apartments have washer/dryer hookups but we just use the laundry room and it is readily available. We enjoy the pool and barbecue grills. Lots of parking. Dog friendly.

  • Review 16 (2024-03-14 - Rating: 5)

    My experience at Bridge at Northwest Hills has been fantastic. My interactions with Marcos and Kayli are always pleasant and productive. I couldnt be happier with their constant assistance and professionalism

  • Review 17 (2018-07-27 - Rating: 5)

    I have loved living here. The apartment is affordable compared to most Austin living and the office does an amazing job being attentive to the residents needs. Maintenance is amazing they come extremely quick to fix any and all problems you have. The grounds are always kept up and every interaction I have had with Zac and Cheyenne has been phenomenal. I would recommend this apartment to anyone looking in the area. I live in the smallest floor plan and it has been perfect for me. The layouts are great and you dont have to worry about a ton of noise coming from neighbors.

  • Review 18 (2019-08-28 - Rating: 5)

    This is my first yelp review but if anything is deserving of it, its Northwest Hills Apartments. Ive never loved anywhere I lived this much. Ive been in the building for nearly a year now and this is the first time Ive ever renewed a lease. Northwest hills isnt just an apartment , its a community which wouldnt exist without the amazing staff. I love everyone that works here, theyre more than just people I see in the lobby but have become family. From Lacey, Cheyenne and Kimberly at the front desk. To Michael and everyone else on the maintenance staff, every day is full of happiness. The amenities are amazing, one of my favorite parts is the community events like Breakfast Brunches once a month!!. But what makes the building really special is the people, both the people that work here and all my neighbors. I think the reason its taken me this long to write a review is that I dont want the secret to get out and the environment to change. But theres something so special about the vibe at this building that that could never happen. I wholeheartedly recommend everyone come check out Northwest Hills for themselves and Id be happy to call you my neighbor!

  • Review 19 (2023-02-21 - Rating: 5)

    I have lived at Bridge at Northwest Hills since 2008 and love living here. The apartment staff and the maintenance staff are wonderful, friendly and professional. They are always prompt with their help and services. I cant say enough good things about living here. - From a verified resident on ApartmentRatings

  • Review 20 (2015-09-08 - Rating: 5)

    Excellent location. Quiet. Beautiful scenery. Spacious apartments. Plenty of parking. Excellent management staff. The property manager really knows how to treat his tenants and make them happy. Amazingly helpful. Rapid maintenance response with guys who really know what theyre talking about. Shout out to Luis. He does a really good job. Hell take the time to explain whats going on in an intelligent and easily understandable way, and hes extremely friendly and professional. 10/10 to him. I didnt catch his partners name, but he was great too.Cheers! And may the entire Northwest Hills team have pride, because theyre doing a great job!

  • Review 21 (2024-03-14 - Rating: 5)

    I love the area this property is in while also being affordable. The new maintenance supervisor Jonathan has helped fix some minor issues I’ve had with my apartment. Highly recommend!

  • Review 22 (2019-12-09 - Rating: 5)

    I stayed here for 2 and half years! Sad to leave, it has been a great journey with the leasing office folks! Thanks everyone! This community is super nice, quiet, safe and clean. The maintenance team is excellent as well! Definitely should choose Bridge at Northwest Hills to live if you are considering Far West area.

  • Review 23 (2021-03-15 - Rating: 5)

    Wonderful place to live!! I recently moved out of my apartment and I miss it so much. The management team and maintenance were amazing, they were very nice and very responsive. The Greenbelts landscape and upkeep was beautiful. I definitely would have renewed my lease if I did not have to move for my job.5 Star property and 5 Stars for the staff and Management!Mark M.

  • Review 24 (2020-09-06 - Rating: 4)

    I lived here for one year and thought it was pretty great. Cheyenne was a wonderful leasing agent and always quick to help with any questions or concerns.The greenbelt view from my apartment was cozy and I had some relatively quiet neighbors. A few folks that drove recklessly through the parking lot though.The complex is a bit older, so the siding at the time was in need of repair and I did have some electrical issues. The electrical issues were remedied pretty quickly using the emergency line and the maintenance team was always very friendly. I also had zero pest issues!Toward the end of my lease I did have more concern over the security of the complex as my vehicle and my neighbors vehicle were broken into (windows smashed). Hopefully that has stopped!

  • Review 25 (2023-12-08 - Rating: 5)

    The Bridge at Northwest Hills Apartments is a wonderful place to live. The management of the apartment complex is very professional, and the neighbors are wonderful people. Overall, this is a very pleasant community.

  • Review 26 (2024-08-20 - Rating: 5)

    Went to see a 1 bedroom apartment. Neira was the leasing agent that showed me. She was very knowledgeable and very nice.

  • Review 27 (2021-03-12 - Rating: 5)

    I have lived at Northwest Hills, going into my 3rd year.Management Staff are efficient and prompt with any concerns. Maintenance is proficient. The grounds are neatly groomed, never an issue.This Communities location is perfect. Walking distance to Restaurants beauty salons etc. Major grocery stores within 1 mile. Fitness Center close.I can’t think of a better location.

  • Review 28 (2022-11-22 - Rating: 5)

    So far two years here. We love it. Also I want to leave a review for the awesome maintenance team that we got. José was very kind and quick to help us bring our dishwasher back to life! The other members of the team were also very helpful to us!Thank you!

  • Review 29 (2023-10-03 - Rating: 5)

    Wonderful experience living here so far (been here for 3 years aprox). Area and surrounding parts are very convenient; groceries stores like HEB and walmart nearby, shopping centers etc etc. Management is very flexible and understanding whenever there’s a valid reason and communication. I would Def recommend living here.

  • Review 30 (2024-07-26 - Rating: 5)

    We like Marcos and the staff here. Professionals. Elite. If leasing was an Olympic sport, they’d take home the gold in Paris.

  • Review 31 (2018-07-20 - Rating: 4)

    For the most part I really enjoy living at Northwest Hills. The location is great -- very central to many things in Austin and much better of a commute from where I was living previously. The main thing I like is the layout of the apartment. Its so easy to meet your neighbors, since parking spots and living units are meshed together, making it natural to talk to neighbors before and after work or to/from the laundry unit and mailing area. The traffic in the parking area is calm enough that you can take a walk right in your own neighborhood without fear of getting hit or being unnoticed by cars.A few things that I dont like so much is that (1) the indoor air quality doesnt seem too good. This is probably because the apartment units are older. Theres also often a stench--perhaps from the stray or neighborhood cat--around the area of my front door. (2) Fruit flies seem to infest so easily. (3) It isnt apparent where the guest parking is. It took about a month to figure out where it was. It isnt necessarily badly placed, since I understand that it would be disadvantageous for residents living in the front units if guest parking were located there. It would just help a lot if the complex were to add signs for guest parking. Then we wouldnt have to direct our friends each time we get new visitors.

  • Review 32 (2024-07-29 - Rating: 5)

    Marcos Lovera the Community Manager was of great help. The complex is top notch along with the staff and residents!

  • Review 33 (2018-09-26 - Rating: 5)

    I really enjoy North West Hills. The location is convient. Since I have lived here Ive had nothing but good experiences. The office personnel are friendly and the manager, Kimberly, is very professional. I live in the 2x2 and I absolutely LOVE my apartment. Life is life and things break. They would if I were in a house too. Any time I need service in my apartment the maintenance people always take care of it right away. Im a happy resident here and have referred my friends to live here as well!

  • Review 34 (2021-03-13 - Rating: 5)

    I read the reviews before choosing to move to bridge at northwest hills. Im glad i chose to live here. The management and maintenance went above and beyond went it froze and pipes busted. They had a bbq dinner plate for everyone who lives here and they kept in contact with us throughout every step of the repair process. They are true professionals who actually care about their residents. This place is awesome and i recommend to all my friends or anyone reading this review. Very happy resident.

  • Review 35 (2020-09-08 - Rating: 5)

    We lived here for over 2 years and just turned in our keys today! We absolutely loved our beautiful view of the greenbelt, wonderful staff up front , and the location is everything. Great community! They often held these awesome/fun community events. Bridgr at Northwest was one of my favorite places to live :) Definitely 5+stars

  • Review 36 (2024-03-14 - Rating: 5)

    I visited this community and met with Marcos, he was very professional and the community has a charming appeal. The grounds were very well kept, nice spacious apartment homes. I’m looking forward to calling this place home!

  • Review 37 (2018-10-24 - Rating: 5)

    I have been a resident for 5 years. I lived in a house prior to so this was my first apartment I lived in for a long time. The staff has been like a 2nd family to me. My son was 3 months old when I moved in and they have watched him grow up. They have been extremely kind to both of us. I have read prior reviews about car break ins and bug issues but that is a personal problem and I lived in a large home and had the same issues. Car break ins happen anywhere and is not a reflection of this property. The maintenance staff is amazing . Gary who is head of maintenance has come out on weekends during his time off to help with problems. The staff hosts beautiful parties and they treat their renters like gold. Those things are what is important to me when deciding on a home. I want to thank the staff for treating me like family and for doing such a great job. I am only moving as my sons school district changed. This has been a great place to raise my son and I love it and highly recommend this community. One more thing, even as a homeowner, my dishwasher broke, my appliances went out and i had plumbing issues. That is something that happens with being a home owner or renter and it happens. It is not a reflection of the community in general. It is a reflection of things that happen everywhere. It is amusing to read complaints like that. I wish a broken appliance was all I had to worry about! Take those comments in stride and see that if I choose to raise a child here for 5 years, they are doing a great job. As far as charges upon move out, they give you a list 75 days in advance of the move out. It is better than buying a home putting down 3% or contract deposits in this high end housing market. Commentary needs to be relative and not personal.

  • Review 38 (2024-06-12 - Rating: 5)

    Great staff. They are friendly and make sure that youre taken care of. Naturally, youll run into issues, but they will put you first. Thanks for the great experience so far!

  • Review 39 (2020-12-29 - Rating: 5)

    Ive been living here for 3 months now and I love it! Im very picky and searched extensively for a well-kept, affordable place for a 1bd/1ba in Austin. Everyone at the leasing office was super responsive, nice, and helpful throughout the entire process. Its a great location with HEB/CVS/PO around the corner and easy access to Mopac. It is an older complex with dated appliances, but I havent had any issues and maintenance is quick and friendly anyway. No W/D in unit, but the laundry room are nice and updated. I dont usually write reviews, but this place deserves it!

  • Review 40 (2021-08-20 - Rating: 4)

    The buildings are older but maintenance is quick to handle requests and complete them. The apartments are located close to several restaurants, businesses and grocery stores. Places like the Domain and other entertainment areas are within a min drive and downtown is 10 minutes away. Great place to live.

  • Review 41 (2011-02-26 - Rating: 4)

    Great place to live! I am a current tenant and have been so for almost a year. I am new to Austin, but have lived in about 7 apartments in 3 states previously. The management here at Northwest Hills has been excellent and is in the top two of all of my apartment experiences (both of which I loved). Maintenance requests are dealt with promptly, as well as any complaints. I had a musician living downstairs who had a drum set for a few days. After complaints, I havent heard his music at an unreasonable level once since. Even with the loud musician, the apartments are very quiet. I live in a top floor apartment. Ours has a cement floor below, so very little noise is transmitted between. The apartments have been and are being renovated. They have been repainted, new appliances in many (ours), and are about to repaint areas of our apartment that have yet to be touched up. There is absolutely no known crime problems in the area and there is a very beautiful neighborhood nearby that is great for walks. They have upgraded the boiler system hot water in the fall. When we first moved in, hot water was very spotty at best. Now we have had no issues, other than when a freeze froze over one of the hot water pipes. In this case, the complex offered a key to an apartment to shower in during the day. Probably my only complaints with the complex are that they charge too much for water as they charge per person which means two people runs about $40 a month and the trip from campus on the FW shuttle can take as much as 35-40 minutes at peak times because of traffic and the shuttles run at non-constant intervals (5-15 minutes). Overall, I love our location.Update: It looks like they may be raising rent rates by $100 to $130 a month with the upgrades to the apartments this last year. This may become a price issue.

  • Review 42 (2023-02-16 - Rating: 5)

    It has been a great stay for us. Very friendly office and maintenance staff, prompt intervention when any maintenance work was required. Being close to the university shuttle route is an added advantage.

  • Review 43 (2024-05-28 - Rating: 5)

    Kayli was such a help to us during the moving process. Marcos was too, but Kayli does most of the work.Highly recommend.

  • Review 44 (2015-03-04 - Rating: 5)

    I have never lived at a better apartment complex. They have an amazingly helpful staff and they really go above and beyond for their tenants. They even have a 24 hr maintenance policy! They get to every issue within 24 hrs- how great is that! You wont find a better location or a better apartment complex in Austin.

  • Review 45 (2024-08-20 - Rating: 5)

    I was in the community looking for a two bedroom apartment and just want to say Neira Skrebo was really helpful and professional.

  • Review 46 (2020-02-04 - Rating: 5)

    This apartment complex really strives to take care of its residents. They are very fast about addressing maintenance issues and makes sure resident complaints are thoroughly and kindly dealt with. They also do things like have food trucks out in the parking lot, which is really nice.

  • Review 47 (2024-03-14 - Rating: 5)

    We spoke with Marcos during our tour and he was very informative, friendly and extremely knowledgeable of the area.We are still doing tours but this property is on the top of my list.

  • Review 48 (2024-05-07 - Rating: 5)

    I like living here. John is a big reason why, hes a hard worker and always makes time for a quick chat. Alex

  • Review 49 (2020-12-02 - Rating: 5)

    Amazing location at a fantastic price!I looked all over Austin for a great deal and I found one at Bridge at Northwest Hills. The entire process was super easy and the staff was so friendly. I have been living here for a month and couldn’t be happier with my choice.

  • Review 50 (2024-03-14 - Rating: 5)

    Love it here. Shout out to Marcos, and his assistant Kayli! They are always on the move, and always super quick to respond to any requests of mine!

  • Review 51 (2024-03-17 - Rating: 5)

    I recently toured and moved to this apartment and had the best experience. Kayli was incredibly helpful and knowledgeable and made this process seamless.

  • Review 52 (2024-03-14 - Rating: 5)

    Nice place and nice folks. Marcos was the man and was answering my q’s before I asked them. Can tell that he is a pro and knows his stuff. He was the tie breaker! Thanks bro!

  • Review 53 (2017-08-12 - Rating: 5)

    Ive lived here for roughly a month and everything seems amazing. Nice area, nice staff, nice apartments. If things change Ill definitely edit my rating but Id be surprised if they did.

  • Review 54 (2024-03-14 - Rating: 5)

    Marcos and Kayli were courteous, fruity, helpful, and professional during the apartment tour.

  • Review 55 (2020-01-25 - Rating: 5)

    Exellent place to live, quiet and safe. The staff is great. Everything is near from here, the heb, Walt mart, down town and a lot stores.FREE Internet and cable.I really recommended.

  • Review 56 (2024-03-11 - Rating: 5)

    Great location, amenities, and Marcos was very knowledgeable on our tour today! Cannot wait to call this place home!

  • Review 57 (2023-04-07 - Rating: 5)

    I like this apartment complexes theyre pretty nice looking specially the area is pretty quiet and chill and its very safe.

  • Review 58 (2024-03-14 - Rating: 5)

    Marcos Lovera is always helpful. He makes sure to answer any questions and is there whenever there is a concern!

  • Review 59 (2019-02-01 - Rating: 5)

    I’ve been living here for 2 years. The staff are nice, and the maintenance is awesome. Even though it’s kinda expensive in this area, I still think it’s worth it.

  • Review 60 (2024-03-23 - Rating: 5)

    Great staff and property. Highly recommend!

  • Review 61 (2020-01-30 - Rating: 5)

    Hard working staff. Friendly, dedicated. If you have a problem they will work with you to solve it.

  • Review 62 (2015-02-06 - Rating: 5)

    The management is responsive and reliable. Nice location. Quiet community.

  • Review 63 (2024-03-11 - Rating: 5)

    Kayli was very helpful!

  • Review 64 (2014-07-13 - Rating: 5)

    I love love love my patio view!

  • Review 65 (2022-12-03 - Rating: 5)

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  • Review 66 (2024-07-30 - Rating: 5)

    Im going to move there in a few weeks, the place seems very quiet to me, there is a lot of cleanliness and the attention I received from the office staff was incredible, very attentive and friendly.

  • Review 67 (2024-07-23 - Rating: 5)

    I was visiting through some friends and I was delighted with the installation. In fact, I plan to move on September 27, so see you there and many blessings to Mr. Marcos....thank you very much

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