Bridge at Monarch Bluffs Apartments

Located in Houston, Texas

Address: 8515 S I-35 Frontage Rd, Austin, TX 78744, United States

Phone: +1 737-727-3617

Rating: 4.2

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Fitness centre
Hot tub
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-11-14 - Rating: 5)
I’ve lived here for the past 3 almost 4 months and I am absolutely loving it. The best part is definitely the staff. Each person from office to maintenance has great communication, upbeat attitude, and have always gone above and beyond with their customer service. I highly recommend this community!Shout out to Ashley, Aisha, Jess, Rhett, Deshawn, Mondo and Francisco - Your hard work does not go unnoticed! :)

Review 2 (2024-11-19 - Rating: 5)
I had a few plumbing problems that needed some attention Rhett came to help, I was thoroughly impressed! He was prompt, efficient, and friendly. His expertise and professionalism made the experience seamless. Thank you again, Rhett, for your exceptional service!

Review 3 (2024-11-02 - Rating: 5)
Just had the best experience with Jess Daniels! She’s so warm, knowledgeable and helped us find the perfect apartment! There is such good energy here ♥️

Review 4 (2024-06-03 - Rating: 5)
Jess was so helpful! She literally went through EVERYthing with us, even our specific little random questions. Was extremely accommodating and treated us like friends, instead of like a transaction. She was incredibly knowledgeable on the complex and all of the amenities. She seemed to know what we were going to say before we even did, which is so nice! Overall very friendly, I truly wish every leasing agent was even half as friendly as Jess. I have been on over 6 apartment tours this week and she was by far the best to work with.

Review 5 (2024-07-03 - Rating: 5)
Francisco provided excellent A/C repair service. He was not only highly professional but also incredibly thorough in ensuring my air conditioning was fully functional again. His friendly demeanor made me feel completely at ease having him work in my home. Franciscos attention to detail, combined with his technical expertise and great customer service, made for an outstanding experience. I look forward to working with him in the future. I also have to note this on the review because I wouldn’t feel right not doing this but every single person that works at this complex are wonderful and I appreciate all the hard work they’ve done and assisting and maintaining my apartment!

Review 6 (2024-07-17 - Rating: 5)
Jess was my leasing agent, and she was super helpful and was very communicative thought out the process. She was able to get me approved and ready to go in less than three days. I was also able to tour the beautiful property and the design and layout for every unit is gorgeous. If you are considering looking for an apartment ask for Jess!!!!

Review 7 (2024-05-07 - Rating: 5)
Just went on a tour with Carissa and it was the greatest apartment tour I’ve been on so far in my apartment hunting journey! She was super personable and easy to work with. The apartments seemed up to date as well and the amenities were clean and running! Definitely one of my top choices!

Review 8 (2024-08-08 - Rating: 5)
Jess was my leasing specialist and I was very happy with her. Super kind and answered all of my questions. Gave me plenty of information to help make my apartment hunt process easier!

Review 9 (2024-05-14 - Rating: 5)
I am moving in on 5/21 and I cannot stress how exited I am for my move in date. Brian and Carissa have been such a great help! they were both very informative and respectful. I can already tell I am going to be very happy here ! Carissa informed me on my application until i was approved every step of the way, If i could give more stars I would.

Review 10 (2024-08-29 - Rating: 5)
Went apartment hunting with my friend and Carissa showed us around and she was absolutely amazing! She answered all our questions and went above and beyond to help us out! If you need help Carissa is the person to go to!

Review 11 (2024-04-18 - Rating: 5)
I had a horror story from another complex. The leasing agent Carissa was a lifesaver! She was so sweet and just the biggest help! I signed my lease the same day and it was great to know she was with me every step of the way!

Review 12 (2024-11-13 - Rating: 5)
He’s is amazing! Super friendly and quick with all paperwork. So happy for my new place. Thank you Jess.

Review 13 (2024-04-04 - Rating: 5)
It’s been about a month since we moved in and I just had to leave a review.5- stars are due for the managersBrian and Pablo. The maintenance is top notch! They are are all phenomenal to work with and I couldn’t be happier to finally get community staff that actually cares about the residents and the community itself.The girls are the front desk are always helpful and courteous!You guys rock 🤘

Review 14 (2024-06-03 - Rating: 5)
Jess was so hopeful! Apartment searching is always difficult, requiring tons of time and energy, but Jess was super patient and made everything feel so easy to talk through. She really took the time to help me understand all the different floor plans and figure out what would work best for me and my needs.

Review 15 (2024-04-19 - Rating: 5)
A big thank you to our groundskeeper, Francisco! It’s impressive how any mess disappears quickly once he’s passed through. His friendly demeanor and consistent dedication to maintaining our complex do not go unnoticed. Its clear he takes great pride in his work, and we genuinely appreciate having someone as reliable and upbeat as him looking after our community.

Review 16 (2024-05-16 - Rating: 5)
Jessye has been an incredible resource for my apartment search journey. She is so professional, helpful, and such a pleasure to work with. Her bubbly personality and prompt communication made it feel less like an apartment search and more like a friend helping a friend. She is very knowledgeable and made this process super easy for me. I recommend her to anyone who is needing a resource for this complex! Thank you, Jessye, for your incredible hospitality and helpfulness!

Review 17 (2024-05-17 - Rating: 5)
The staff at Bridge at Monarch Bluffs is so friendly and helpful! Carissa worked so hard to help me through the entire application and approval process. I’m so glad that I can approach the staff with any questions or concerns, knowing they will reliably assist me.

Review 18 (2024-04-14 - Rating: 5)
I lived here when it was Griffis Southpark from 2019-2021 in a one bedroom one bath unit that did not yet have upgrades at the time (I knew this before moving in and had agreed). I loved the amenities, the low density buildings, and having a washer and dryer in unit. I enjoyed my time here and ultimately ended up moving to relocate for a new job. I’m not sure how things are since having new management take over but if I ever move back to the Austin area I would consider moving back here for the great location, quiet community, and spacious units.

Review 19 (2024-05-24 - Rating: 5)
My tour with Jess was fantastic. She was really knowledgeable about the units and provided me with great options for future units. She was also relatable and has a very positive presence.

Review 20 (2024-07-05 - Rating: 5)
Went in with so many leasing questions + Jess helped soooo much. When I went there was a deal for waived application + admin fees, as well as the option for a Jetty deposit! Still exploring other options, but at the top for sure.

Review 21 (2024-08-20 - Rating: 5)
Carissa Tundo was very helpful at all times. Great with people and does her best to help u out with any situation. Very satisfied with her assistance.

Review 22 (2024-02-02 - Rating: 5)
Giovanna is such a sweet heart, I cant even complain..Bryan is doing an amazing job too.. the whole staffI just moved in about a month ago, I have had a couple issues with my heater and other little things but they do show that they care and try their best. I appreciate you guys for your hard work.

Review 23 (2024-07-11 - Rating: 5)
My name is Elizabeth! Jess helped me out and she was so kind! Showed me around the apartments and was ready with any question I had. She gave such a chill welcoming vibe.

Review 24 (2024-06-09 - Rating: 5)
The entire staff is great, but Carissa stands out! I moved out from out of state, and Carissa ensure my transition was seamless. She is super kind, accommodating, and gave me some great recommendations!

Review 25 (2024-09-11 - Rating: 5)
Carissa did an excellent job in showing us the apartment and Jess was about and beyond as well Great work ! Thank you for everything

Review 26 (2024-07-08 - Rating: 5)
Every aspect of the apartments, including their location, price, and community, was satisfactory. However, the deciding factor was the exceptional professionalism, courtesy, and kindness demonstrated by Jessye. I would like to express my gratitude to Jessye for simplifying my decision-making process.

Review 27 (2024-08-27 - Rating: 5)
Francisco is the man! Hes help a ton with maintenance and improving the facilities around. Also, shout out to Jessye for making the renewal process so easy :)

Review 28 (2023-12-27 - Rating: 5)
I came in to tour last week with Geovana and she was amazing! From the moment I walked into the leasing office I felt welcomed. She showed me a renovated studio and even had me picture how I can set it up and make it feel like a home. Thank you Geovana for a great experience!

Review 29 (2024-04-11 - Rating: 5)
Just got my keys today and I just have to say - THANK YOU CARISSA! Carissa and the team with Bridge at Monarch Bluffs have been nothing but helpful, supportive, and attentive during the application process all the way to move-in. I look forward to staying here and I highly suggest reaching out to Carissa if youre interested about moving here!

Review 30 (2024-03-15 - Rating: 5)
The property is gorgeous and the rent is really great for the amount of space and amenities there are. Carissa is an awesome leasing agent and really nice to work with when touring and applying here. I’m excited to move in!

Review 31 (2023-12-09 - Rating: 5)
Moving cities can be an annoying and tedious task but upon arriving to the Bridge at Monarch Bluffs I have been taken care of by Geovana Navarro. She was my point of contact from the beginning. From touring the unit, to helping me understanding my payment portal and as well as ALWAYS responding to my emails/phone calls. Communication is always the most important and I can always count on her to keep me in the loop and finding me solutions. If anyone is looking to move in or tour the apartment I would definitely recommend asking for her.

Review 32 (2023-12-29 - Rating: 5)
Had a tour given by Carissa and she practically sold the place herself. The place and amenities spoke for themself, but, Carissa gave it that ‘family’ touch. She not only was super knowledgeable and sweet, but professional and friendly. Lastly, she was able to answer any and all questions I had and was a pleasure to tour the complex under Carissa.

Review 33 (2024-01-27 - Rating: 5)
I can not speak highly enough of Carissa Tundo. From the moment we began our tour to the end I found her to be helpful, very knowledgeable and so patient with all my questions. Finding the right place to live especially when moving isn’t easy but Carissa made it feel stress free!! Thank you Carissa!

Review 34 (2023-08-29 - Rating: 5)
Apartment searching is difficult but Im pleased with service provided here. The leasing specialist, Carissa, was so helpful. She was knowledgeable and patient with all my questions. I really appreciated all the help she provided. The apartment amenities are really cool and the location is great!

Review 35 (2024-06-08 - Rating: 5)
Went in for a touring session and was helped by Jess. Really knowledgeable about floor planning and very friendly. I look forward to finding out more about the complex and potentially moving in. Highly recommended. Staff is very helpful.

Review 36 (2023-04-04 - Rating: 5)
My husband and I experience was amazing. Honestly, when we were looking for a new place to stay the price wasnt was not in our budget. After looking at the amenities and inside the apartment, it was a win. Aunna was our leasing agent. She helped us with the application process. We were up front about a potential issue and we got approved in 2-3 days. They gave us a welcome basket. I never received a welcome basket from any place Ive moved into. I love the garden tub. Which is one my favorite utilization in my apartment. I must not forget we actually got a discount on our rent due to my job (Educational Discount.) Our rent end up being discounted to around amount we was looking to pay. As far, we havent had any issues with management. They are responsive with concerns. This is my review and I stick beside it.

Review 37 (2024-02-29 - Rating: 5)
Carissa Tundo is such an amazing person. Got to work to getting exactly what I needed and when. Gave me clear details on information I asked about. She is very clear and enjoyable for my experience to toure this place. I really appreciate her help and I hope I can move in soon with them!

Review 38 (2023-08-29 - Rating: 5)
Have been looking at many different properties in the area, but had the most help from Carissa to solidify my choice here! After all of my questions, she helped make my decision an easy one. The apartment was exactly what I was looking for and the price is reasonable. The complex has everything I was looking for and Im excited to move forward.

Review 39 (2023-09-27 - Rating: 5)
In the process of moving to TX and since I am out of state I havent been able to tour a lot of places in person yet. I have been relying a lot on phone calls and virtual tours of apartments online to sway where Id like to potentially tour in the future. Carissa, the leasing specialist, was so kind and able to answer all of my questions about the move in process as well as ease all of my worries about moving here. She was very knowledgeable and was able to give very detailed information about what Bridge at Monarch Bluff has to offer.

Review 40 (2023-09-21 - Rating: 5)
Searching for an apartment has been difficult. However, I took a tour of this complex the other day and Carissa was awesome. She really settled a lot of my concerns. Would recommend touring specifically with her!

Review 41 (2024-07-24 - Rating: 4)
The office barely seems to know what is going on, especially Carissa. Maintenance is awesome and best we have had. 4 start only because of Carissa.

Review 42 (2023-12-29 - Rating: 5)
Geovana was amazing! Very professional and the sweetest. Made sure all my questions were answered. Love the community very nice and clean well kept. Would recommend this place to everyone! Thank you so much again Ms Geo!!

Review 43 (2023-09-02 - Rating: 5)
Had a great experience touring this property. Their leasing agent Carissa was knowledgeable and attentive. I left well informed and excited to consider Bridge at Monarch Bluffs my future home!

Review 44 (2024-06-23 - Rating: 5)
The receptionist Carissa was amazing! She made she we got to see everything as we toured the apartments! Cant wait to live here!

Review 45 (2023-08-10 - Rating: 5)
Came here and got a tour from Carissa who was amazing! I had such a great experience with her - she was so kind and answered every question I had, even the stupid ones. Highly recommend touring with her if you can, she was awesome!

Review 46 (2021-02-10 - Rating: 5)
My experience with Mariam was great. She walked us through the whole process and made it very easy for us. Im very happy with our new apartment. Everything has been great so far. Our apartment had a small issue and Mariam submitted a work order for me and the issue was fixed the next day. The complex is very nice and quiet and the amenities are great, as well. Im very happy I chose to move here.

Review 47 (2024-01-12 - Rating: 5)
I’m going on 3 years here and I’ve loved it. The staff have been beyond helpful; Carissa, Geo, Pablo, and Brian were so accommodating and willing to work with me in finding the right living space.

Review 48 (2024-05-18 - Rating: 5)
Carissa Tundo was very helpful and sweet! She definitely played a a big role In my decision to choose this place to stay.

Review 49 (2019-02-26 - Rating: 5)
I moved in about a year ago and from my initial encounter with Connor I felt at home. Connor provided his attention prior to me signing my lease and made sure to answer any questions we had.Veronica, Connor and Ricardo are exceptional 100%. From my issues to maintenance to my deliveries. They have went out of their way to ensure we were satisfied. I would have to say this is by far the best staff at a apartment complex I have met.This review was not asked to be done by anyone nor was I promised anything, however I wanted to give my personal thanks to the wonderful team.

Review 50 (2024-04-23 - Rating: 5)
Carissa as amazing. She answered every question we had and was incredibly helpful.She was really kind and sweet.Thanks to Olando and Carissa, I think Im taking It!

Review 51 (2024-03-04 - Rating: 5)
I am not even a resident here but after meeting Carissa I am highly considering it. She was so kind and helpful and very personable. She was very willing to help and answered every question with detail. Thank you Carissa!

Review 52 (2022-04-28 - Rating: 5)
I’ve really enjoyed my time here. Maintenance is on it! It’s never taken them more than 24 hours to get to my requests. They did a great job handling the freeze a few years ago and then prepared for it this past year if it were to happen again. All staff has been pleasant and helpful. I try to tell as many people as I can about this complex if they are looking for a new home.

Review 53 (2023-12-31 - Rating: 5)
Carissa and Deshawn have helped make my time here very enjoyable. They are so knowledgeable whenever I have questions! They are a big part of why I renew every year!

Review 54 (2024-08-21 - Rating: 5)
Carissa is amazing to work with. The property manager Amber is really awesome as well! Love this property 😀

Review 55 (2024-04-27 - Rating: 5)
Outstanding staff!!!Brian, Pablo, and Clarissa helped me out throughout my entire move-in process quickly, smoothly, and efficientlyThere wasnt any problem the couldnt solve, highly reccomend living here

Review 56 (2024-05-10 - Rating: 5)
Carissa was attentive to my needs and budget and answered all my questions. I showed up two hours early for my scheduled tour but she gave me a tour right then and there

Review 57 (2019-02-12 - Rating: 5)
The staff in the front office is phenomenal - the two leasing agents, Lauren and Connor, go above and beyond every single time Im in the office.Anytime Ive put in a maintenance request its done on time and they leave a nice note telling me when they came in and what they did to resolve the issue.The front office plans more events than any other complex Ive ever lived out - and theyre not the gimmicky cheesy kind you hate going to.The property is beautiful and always well maintained - I get compliments on the landscape every time I have someone over.If I could give this property 6 stars I would in a heartbeat!

Review 58 (2020-01-10 - Rating: 5)
We just renewed our lease and the staff was AMAZING! They are extremely helpful and go above and beyond to assist you all around! They put so much work In to helping us moveIn to a more spacious apartment. They helped us view multiple units until we finally settled on one. Come to find out they don’t even get commission for renewals, they’re just awesome at providing great customer service. Peyton and Veronica are fantastic! Thank you ladies!!

Review 59 (2017-02-16 - Rating: 5)
Like many of the other reviews I will start with the old management and end with the new!When I moved into the cottages, it started off great! I felt comfortable with the office staff and would request things like batteries for the smoke alarm, my dryer needed to be plugged in and our guest bathroom toilet would keep running. They were very quick to fix these things. I was in a happy bliss. Then things just became ridiculous. The lights for the parking and walkway for my area went out. I called so many times for them to fix it. It was very dangerous to walk in the dark - you could really hurt yourself. Their excuse to not fix the lights was we dont have enough maintenance which was clearly a lie because I would see maintenance around the complex all the time.. I would even stop to ask them for help, which they said they would do and never did. We had no lighting in our area for almost a year. It was quite ridiculous. It was getting so bad I was looking for other places to live. I wanted out of there fast.Then a change was made and basically its a whole new staff. The cottages went from a horrible place to live to a great community. It started with them fixing the lights immediately after I called and told them my mother fell down because she missed her step in the dark. I was extremely upset and called the office in a rage. The poor girl who took my call was so understanding and apologetic. If you are reading this- thank you!!!!! A MILLION THANK YOUS!!! The car wash wasnt working for a very long time which was also upsetting because the amenities was a big part of why i chose to live here. They fixed the car wash immediately.They have since added disk golf around the complex, they added a designated spot for the dumpsters so there is ample parking, they also have monthly contests, dinner nights and other fun activities for residents.OH! How can I forget to add their front desk guy! Sorry, I forget names easily. He is the happiest person you will ever meet. Walking into the office instantly brings a smile to your face. I am so happy living here at the cottages. I am so happy for the changes. This is a great place to live now that the new management has taken over.

Review 60 (2024-05-15 - Rating: 5)
Ms.Carissa was very helpful and welcoming, answered all my questions and more. Definitely would recommend her when touring!

Review 61 (2023-09-22 - Rating: 5)
Carissa was lovely and very knowledgeable! She took the time to show all of what current available units had to offer. An amazing tour!

Review 62 (2021-11-23 - Rating: 5)
I have lived at Griffis Southpark for two years and have nothing but positive things to say about this place.The management team and office staff are friendly and quick to respond to emails and phone calls. They are also eager to assist in helping with whatever the request is.The maintenance team is also polite, knowledgeable and professional.This is a clean, quiet and safe community to be a part of and I highly recommend it to everyone.

Review 63 (2023-08-26 - Rating: 5)
I have lived here for a year now. I am renewing because Carissa and Amber are so amazing! She is always so helpful and always nice talk to.

Review 64 (2023-12-08 - Rating: 5)
Bridge at Monarch Bluffs is a beautiful community easy access to local places for all your needs office team are wonderful welcoming and Geovana has done a great job in all her work and the other new members as well thank you all for working together to make this community a 5 star plus!!!

Review 65 (2019-07-10 - Rating: 5)
I’ve been at Griffis Southpark for almost a year and would highly recommend the community. Good location to downtown and the community has some nice amenities. Favorites are the very functional gym, community car wash and pool. The leasing and maintenance staff are top notch as well. My unit has a garage which I love. Moving here from another state and city is always a challenge, but I have to say Griffis Southpark made the transition easy. Thanks guys!

Review 66 (2021-03-24 - Rating: 5)
We are so excited to be working with our leasing agent, Mariam! From the moment we walked through the door, she made us feel at home! She was so patient with us, especially when we kept going back and forth between two floor plans and took forever to pick one. Even though we weren’t able to see one of them in person, she helped us break it down through pictures and walking us through the floor plan details on their website! She was so attentive during the application process and always responded in a timely manner!The property itself was very clean and felt like home, and we loved the amenities! We are so excited to move in! Will update once we have officially been moved in for a few months!

Review 67 (2024-01-01 - Rating: 5)
Giovanna gave us our tour and was super friendly and knowledgeable about the area! She covered every detail and made sure we had all the information we needed! Can’t wait to move in!

Review 68 (2023-04-01 - Rating: 5)
I was on a time crunch on moving due to water damage at my last place. I had the pleasure of working with Aunna. She was amazing to work with. She went above and beyond to help me get everything situated in an expedited manner. Couldnt have been more grateful.

Review 69 (2024-06-26 - Rating: 5)
Jess was so great! Very informative over the phone and answered all my questions. I appreciated her help and will be booking a tour soon!

Review 70 (2023-09-25 - Rating: 5)
Carissa was so helpful to us navigating finding the perfect place for our daughter. She gave us a wonderful tour and provided us with so much information!

Review 71 (2024-04-19 - Rating: 5)
Carissa Pablo and Brian have been phenomenal leasing agents beyond helpful hands on a ready to find a solution big thank you to the three of you for all the help prior during and after my lease!

Review 72 (2024-06-26 - Rating: 5)
Great touring experience with Jess! She was so helpful and friendly! Very knowledgeable and answered any questions I had!

Review 73 (2019-08-19 - Rating: 5)
This property is amazing. Not only are the renovations absolutely beautiful and different than most, the super star leasing agent Peyton is a pleasure to work with. She is so friendly, positive, accommodating, and really knows the property. I would recommend her to anyone that walks in the door! I will definitely be bringing more clients to her!

Review 74 (2015-01-06 - Rating: 5)
Ive lived at The Cottages since Nov 2013, and renewed for another year. The new management company is great! They have done several things to rehab the look of the property. The office staff is amazing to work with, and very friendly. The maintenance staff is just as attentive. I highly recommend the property as I was new to Austin. It is so convenient with both entrances for residents and affordable.

Review 75 (2019-01-26 - Rating: 5)
Amazing place to live. The apartments are well equipped and very modern. The pool and cabana are are awesome amenities, not forgetting the hot tub, its perfect for relaxing during Texas summer! The clubhouse is really nice, it comprises everything you need, from computers, coffee, a place to sit and relax. It has a really modern gym complete with a concept 2 rowing machine! The location is perfect for commuting, youre right on S Interstate 35 and right near South Park meadows shopping centre, Super target, Orange theory, JC Pennys, Best buy, Cinema etc...and so many eateries. The staff are super friendly, they all work very hard. 10/10 from my family and I

Review 76 (2023-12-31 - Rating: 5)
I love this apartment complex! They make an effort to really have a community energy and Geovana has helped me with any issue i’ve ever had. Such a helpful team and a great community to be apart of!

Review 77 (2021-09-01 - Rating: 5)
Community is beautiful. Far more than what I was expecting. Its been easy to navigate and get through. So much nature and trees. I genuinely feel safe which was a key factor for me. I love the unit and how to get into it. The studio I’m living in has been a dream pad. Doesn’t feel like a studio at all. My kitties are also happy! The neighborhood is quiet which is an extra plus.

Review 78 (2020-06-27 - Rating: 5)
Thank you Mike, Veronica, Payton, and Connor for all of your help with my transfer. It was definitely a headache to do during Covid but I appreciate yalls efforts and time and I love my apartment and community. If you ever have any issues or concerns, bring it up to any of the staff. They are all friendly and just want residents to be happy and feel at home.The amenities are awesome and I am so glad that they are opening up again with the proper guidelines in place.The maintenance team is also top notch. They are fast and do a great job.

Review 79 (2017-01-29 - Rating: 4)
McKinley Knapp from day one has made our experience amazing. We seem to have maintenance in our apartment for small repairs almost every two weeks, but the maintenance staff if also fast to respond. There is plenty of parking out by my building for me and any guests. We were charged additional fees that we were not responsible for, but upon talking to Janie she helped us come to an agreeable arrangement and was very helpful. So far I have no real complaints other than there only being one entrance for such a huge complex.

Review 80 (2021-11-13 - Rating: 5)
Living in an apartment is hard. However, I think the team at Griffis Southpark does an excellent job at doing what ever it takes to please their residents. Payton and Veronica are the best, theyre always in the office when I need them and always willing to help. They go above and beyond the extra mile, even if I have an idea they will discuss it with me and put out their ideas. The maintenance is also awesome. Those guys are the friendliest people youll ever meet and are always helpful. Theyre the kind of guys you to buy a drink for because theyre always helpful and get some of the most difficult and ridiculous jobs done in a timely manner. If they cant, theyll find away to make you comfortable until something can get fixed. Ive lived in these apartments for almost 4 years and the actual quality of the apartment I would say is ok (I dont live in an upgraded apartment). But with the team that works here it makes living here a great experience and like feel like a community. - From a verified resident on ApartmentRatings

Review 81 (2017-02-18 - Rating: 5)
McKinley Knapp is absolutely amazing!! He is the nicest person ever, super professional, and very knowledgeable. The BEST customer service! Also, the apartments itself are very well kept and whatever I may need done maintenance wise it always gets done quickly and right the first time around. I love living here because it is a great community and in a great area.

Review 82 (2019-04-29 - Rating: 5)
I’ve been a resident for the past 5 months and I really love it here.The office staff are helpful and friendly. Conner is such an asset! He made me feel at home here from the moment I toured the property. I’ve come to depend on him for all my questions and concerns and he has been so reliable and professional. The maintenance staff are great and work hard to make this a great place to live. I’m happy with my choice to live here!

Review 83 (2024-08-31 - Rating: 5)
Carissa was great very kind and welcoming. I can’t wait to moved here.

Review 84 (2024-06-26 - Rating: 5)
I love monarch bluffs!! Especially Jess! She worked tirelessly and diligently in order to provide me with all of the information I so desperately needed.

Review 85 (2023-09-26 - Rating: 5)
Carissa was the absolute best during my tour! She was very eager to answer any questions that I had, and was overall so helpful during this process.

Review 86 (2023-08-17 - Rating: 5)
I was given a tour by a woman named Carissa and she was so kind and helpful. She was able to help explain the lease process to me and answered all my questions (and I had a lot)!

Review 87 (2023-12-09 - Rating: 5)
Geovana is one of the sweetest and caring people in there. She started not too long ago but her kind attitude and top-notch customer care is just mwah👌 keep it up

Review 88 (2022-10-17 - Rating: 5)
I’ve lived here for about a year and a half and have no complaints. Maintenance team is extremely quick and efficient. The office crew is top tier. Rickey, Amber, Aisha, and Aunna are more than helpful.

Review 89 (2023-03-03 - Rating: 5)
I was extremely satisfied with what the Bridge at Monarch Bluffs had to offer! The young lady Aunna was very knowledgeable and helpful with the community living, as well as the surroundings. When I make my decision on a place this will be at the top of my list!

Review 90 (2023-10-01 - Rating: 5)
Just wanted to share that I had a great tour and your sales person Carissa was so nice. She was very knowledgeable and helpful. Thank you for a great experience!

Review 91 (2023-09-21 - Rating: 5)
Carissa was great! She was informative and polite. I will definitely recommend that my friends call her for a tour.

Review 92 (2023-12-31 - Rating: 5)
Carissa was able to answer all the questions i had on my tour and Deshawn was so welcoming, which made me want to move there! They are all amazing in the office

Review 93 (2017-12-18 - Rating: 4)
It was a rough move in with Griffis just taking over from the previous management company, so things got overlooked, but it is getting better. The front office staff are awesome. I truly understand that somethings are out of their range and the have to follow certain procedures. They do try their best to help as much as possible. We love the floor plan, it is very open and is awesome for entertaining guest during the holidays. They have one of the best floor plans in Austin, that I have researched. And we absolutely love our little sun room by the patio that we use as our computer area. Wish we had a playground where we can let our little ones run, but we go to Southpark Meadows. They are located in a awesome area, easy access to everything i.e. shopping, food, doctors/dentist office, banks, and IH 35. My only complaint is the parking and lack of/no sidewalks that children can walk on because cars do speed and cut corners short a lot. The parking here is extremely horrible. There is a lot of illegal parking. Dont know if its the residents or their guest but they have no respect for the handicap spots as well as the space in between the handicap spot and regular parking that is the handicap ramp, with no regards of scratching or denting someones car. Other than that my family and I enjoy living here, hopefully they will keep up the good work and take care of the residents and not just look at us as another dollar in their pockets.

Review 94 (2023-12-31 - Rating: 5)
Carissa and Deshawn were so helpful during my move in process. They made me feel so welcome and the community is amazing!

Review 95 (2023-03-01 - Rating: 5)
I had a beyond positive experience with Amber while touring a 2 bed, 2 bath apartment home. Her positive attitude and knowledge of the community and surrounding areas was enlightening!

Review 96 (2023-12-16 - Rating: 5)
Great apartments, nice green areas all around. Really feels more like of a house than an “Apartment”. Carissa was also super nice and knowledgeable!

Review 97 (2024-04-30 - Rating: 5)
Me and my wife decided to move here thanks to Carissa. She gave us an amazing experience she was so friendly and helpful.

Review 98 (2017-04-01 - Rating: 5)
Have lived here over a year. Managment is always a pleasure, they make it simple and easily. Havent needed much maintenance but when I did it was done quickly and efficiently.The grounds are gorgeous and offer great prices for the amenities. Ive lived in a few different places and this tops my list. The Cottages is home for me.

Review 99 (2017-02-19 - Rating: 5)
Not only is this place very well kept but the staff is 10 stars... they make work orders are done in a timely matter, go above and beyond and take care of residents like its their own responsibility. McKinley has to be hands down the best leasing agent in the business. His friendliness and personality makes you feel like family.

Review 100 (2015-10-31 - Rating: 5)
I love living here! I have lived here for about 6 months and I am looking forward to staying. I had to relocate to a different apartment and theyve helped make the transition smooth! The office staff and maintenance is always super helpful and personable.Thanks for being awesome Cottages!

Review 101 (2024-06-07 - Rating: 5)
It was a pleasure meeting and touring with Carissa Tundo! I look forward to making Bridge my new home.

Review 102 (2024-06-12 - Rating: 5)
Had a wonderful time touring with jess. She made me feel very welcomed. 🙂👍

Review 103 (2023-03-01 - Rating: 5)
I came in for an apartment tour and was was assisted by Ricky and he was absolutely amazing. Courtesy and listened to all my questions and concerns with a smile. I will definitely be returning.

Review 104 (2016-11-14 - Rating: 5)
I love the exterior colors that Sherman chose for the Cottages, and haveappreciated so much the replacements that Sherman has used whenneeded in my apartment and on the building. They have always beena better quality. The office staff is new, but always kind and helpful. JLH

Review 105 (2024-01-01 - Rating: 5)
Geovana is the best!! Definitely recommend scheduling your tour with her, she is professional, friendly, and knowledgeable! :)

Review 106 (2024-07-13 - Rating: 5)
Jess was super knowledgable and sweet! Definitely recommend touring with her!!

Review 107 (2023-09-25 - Rating: 5)
Carissa gave a wonderful tour. She answered all of my questions about the apartments. Looks like a great place to live.

Review 108 (2023-07-24 - Rating: 5)
I recently visited the facility and had a wonderful experience with Carissa Tundo. She was very knowledgeable and friendly. She gave an amazing tour!

Review 109 (2019-04-07 - Rating: 5)
Ive been here over a year and love it. Location is great and staff is excellent. The grounds are well kept. My only issue is the pool area is packed every weekend and 80% of them dont live on property. I wish that was regulated a little more. Connor is the best, always so friendly.

Review 110 (2023-12-13 - Rating: 5)
Geovana was amazing! She showed me around the community and was very patient while explaining the amenities.

Review 111 (2023-11-01 - Rating: 5)
Geovana was amazing and very informative during the tour she gave! She made the apartment complex sound very inviting.

Review 112 (2017-07-12 - Rating: 5)
Ive lived here with both Sherman and Griffis ownership. Although Sherman did not notify the residents of the change until it had already switched to Griffis, both companies have/are working hard to meet the needs of the community. My service requests have been addressed within 24 hours. The unsightly garbage dumpsters have been recently replaced. They quickly fill up with trash on the weekends but facilities works quickly to address garbage spilling into the street. I love living here.

Review 113 (2023-12-31 - Rating: 5)
Carissa and Deshawn were so welcoming! They were both so knowledgeable and able to answer all the questions I had about the community!

Review 114 (2023-02-11 - Rating: 5)
The leasing agent Aunna has a very bubbly personality, she was so patient with me during the application process. She was super informative, I can’t wait to move in!!

Review 115 (2023-12-22 - Rating: 5)
Carissa did an amazing job at giving me an apartment tour! She was so knowledgeable and sweet.

Review 116 (2021-02-24 - Rating: 5)
I’ve been here since 7/2018. I just want to say this complex has been good to me. Today they got my hot water turned back on, and it is even hotter than ever! Their always on time, professional and efficient. One day I’m going to have to say goodbye bc I’m working on my BSN in nursing and I got to downsize, but since day 1.. this complex has showed me nothing but love. I read some of the reviews from others, and it shocked me. But these days there is always going to be ppl with different experiences. For someone to throw others under the bus is so uncalled for, and there are always different ways to go about things if it’s negative. But ppl like that mean well in their hearts I guess. But god won’t bless u to throw others under the bus whether it’s true or not. I guess I’ve been blessed because I don’t find it necessary to make headlines for negativity. I love you Griffis Park! Thank You for being good to me with my first time on my own🙂God has the final say, not the world❤️

Review 117 (2023-12-19 - Rating: 5)
I’m moving out of state and Geovana has been amazing at making it a lot easier for me, and she made me feel welcomed!

Review 118 (2023-12-31 - Rating: 5)
Carissa and deshawn were so welcoming and knowledgeable about the community and move in process! I would definitely recommend touring

Review 119 (2024-09-23 - Rating: 5)
Jess explained everything and gave us a detailed tour!

Review 120 (2020-02-21 - Rating: 5)
I love this complex! I bring my clients here as often as possible! Colleen is always a joy to see and they are all very helpful with the whole application process! Easy Peezy! And the finishes in the apartments are top knotch!

Review 121 (2024-01-22 - Rating: 5)
Huge thank you to the maintenance techs, Rhett and Deshawn! They were very professional, friendly and quick to respond with our maintenance requests!

Review 122 (2023-02-11 - Rating: 5)
I had the pleasure of having the leasing agent Aunna help me with my move. She provided exceptional service and all around professionalism.

Review 123 (2024-04-27 - Rating: 5)
Most amazing experience Ive ever had my entire life I love it here!! Shout out to Carissa, Pablo, and Brian!!!

Review 124 (2024-04-26 - Rating: 5)
Went on a tour with Carissa Tundo and it was amazing! She showed us around the property and answered all our questions

Review 125 (2019-02-12 - Rating: 5)
As a resident of Griffis Southpark for more than a few years, I can honestly say that this property is a dream to live at! The management and leasing team is both laid back and professional. They are also very quick to address any property related concerns. The property itself is beautiful and right off the interstate, relatively close to downtown and all the fun things South Austin has to offer. They gym area includes state of the art equipment and plenty of room for activities. The clubhouse itself has an internet cafe which lets you make full use of their Mac desktops and they have a pretty awesome coffee bar so you can get your caffeine fix while you surf away in comfort. Needless to say, I dig living at Griffis Southpark.

Review 126 (2023-03-03 - Rating: 5)
I toured with Aisha and had an amazing experience! She was informative, very nice, and patient! Thank you for making such a stressful process fun!

Review 127 (2024-11-13 - Rating: 5)
Amazing apartments! Staff is the best!

Review 128 (2023-09-02 - Rating: 5)
I loved my tour with Carissa! She was very informative and answered all my questions! Shes the best!!

Review 129 (2024-04-30 - Rating: 5)
Thank you Carissa for being so helpful and welcoming. Really loved the floor plans and how spacious everything was about the complex!

Review 130 (2021-10-10 - Rating: 5)
Ive enjoyed living here for about 2 years now & I absolutely love it! Office is always helpful! Maintenance is quick! Pool is always nice to enjoy!

Review 131 (2024-05-01 - Rating: 5)
Carissa and Jess were very helpful and professional. Great employees and people.

Review 132 (2021-06-16 - Rating: 5)
This place is legit, I like the pool everyone is friendly and they have a dog park and stuff. The office people are cool too, and I trust the maintenance guys. Definitely recommend if you are living in South ATX

Review 133 (2015-02-21 - Rating: 5)
Moved in11/2014. Great complex that if you blink youll miss it. Moved from a Roscoe Property between Riverside and Oltorf. What a difference a day of moving makes. BTW, I hate moving!The staff is great, and all the perks of the pool and gym onsite are awesome. You can even vacuum and wash your car on site.

Review 134 (2023-12-31 - Rating: 5)
Carissa and Deshawn were so personable and were able to answer all my questions! The property looks great and well kept

Review 135 (2024-06-25 - Rating: 5)
Jess made us feel welcome and is super awesome and knowledgeable! :)

Review 136 (2023-07-18 - Rating: 5)
I went in to check out this apartment complex and Amber was amazing! She greeted me and addressed my needs accordingly and answered all of my questions with a smile!

Review 137 (2024-04-30 - Rating: 5)
Clarissa was so great! She made us fall in love with the apartment.

Review 138 (2023-12-09 - Rating: 5)
Geovana was very helpful and was able to answer all of my questions and concerns. She was very patient and understanding.

Review 139 (2024-04-04 - Rating: 5)
Carissa was the best person ever, she made our experience so good.

Review 140 (2024-05-22 - Rating: 5)
Carissa Tundo was very helpful and informative about the complex and all my moving needs! Can’t wait to move in !

Review 141 (2024-09-23 - Rating: 5)
Jess was very nice and answered all of our questions.

Review 142 (2021-01-29 - Rating: 5)
Colleen at the office was so warm, welcoming, and friendly she helped me in my decision to move across the country to live here. Love my apartment!

Review 143 (2020-02-19 - Rating: 5)
Thank you to Ms. Colleen for being the best & so welcoming & helping my family get into a apartment at a fast pace. All the office staff is very friendly & professional! I would highly recommend Ms.Colleen to anyone

Review 144 (2023-12-29 - Rating: 5)
I had a tour with Geovana and she was amazing! I’m excited to be part of this community:)

Review 145 (2019-12-22 - Rating: 5)
Parking and lighting have exponentially improved, the grounds are so much cleaner, front office is so professional and efficient. I am very impressed with what the management has done with this community in the last year.

Review 146 (2023-09-21 - Rating: 5)
If I could give 10 stars I would. Shoutout to Carissa for her help ! She made the tour so enjoyable !

Review 147 (2024-05-20 - Rating: 5)
The tour was amazing, Jess was super friendly and very informative.

Review 148 (2023-12-19 - Rating: 5)
Geovana is super helpful and so sweet, her customer service and willingness to help are unmatched!

Review 149 (2021-01-08 - Rating: 5)
I love these apartments! I have been living here for almost 6 months already and can say I love my studio apartment and the management here is great. Would highly recommend!

Review 150 (2017-05-03 - Rating: 5)
They have a lot of guest parking, so we were able to leave a box truck we were using for the weekend there every night, thanks to one of our employees mom loving there. Thanks