Aulden at the Highlands

Photo of Aulden at the Highlands

Located in Houston, Texas

Address: 11515 Leisure Dr, Dallas, TX 75243, United States

Phone: +1 817-518-6823

Rating: 2.7

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-19 - Rating: 5)

    The staffing here is great especially Alexis she’s so nice and patient. She took her time to show me and explain to me all the information I need to understand. I really like living here and the staffing is definitely a bonus.

  • Review 2 (2024-12-20 - Rating: 5)

    Alexis and everyone in the office was very professional and friendly I told Alexis I had a deadline to move and her and all of the maintenance guys worked very hard and fast to meet my deadline for my move in date I appreciate them and will definitely say these reviews were not true my experience was amazing and will recommend this place to anyone

  • Review 3 (2024-08-30 - Rating: 5)

    Had a terrible experience being scammed out of a house, met Sandy and she immediately gave me a nice apartment. Once when moved we had a minor issue that was immediately resolved, they even doubled back to make sure everything was up to par. Looking forward to finishing our lease!! 💖

  • Review 4 (2024-12-22 - Rating: 5)

    Alexis was very helpful throughout the whole process from the application to the day of move in. She was very understanding to my situation and very much appreciated!

  • Review 5 (2024-10-15 - Rating: 5)

    Just moved in, Alexis was super helpful and made the process a lot less stressful. Her and Elizabeth made the process Far better than any other move-in experience ive had in years

  • Review 6 (2024-10-07 - Rating: 5)

    Elizabeth is amazing! Her patience is awesome. Its hard for me to trust office staff but she is winning me over.

  • Review 7 (2024-10-23 - Rating: 5)

    Yesena was very helpful. I came in very confused and worrried and she assisted me with the renewal process. The new management company is making changes just give them a chance

  • Review 8 (2024-05-24 - Rating: 4)

    My realtor and I visited the other day looking for a 3bd 2 bath. The lady who helped us was very professional and niceShe advised that shed only been there a couple of days. She showed us a 1 bdrm, which was very pretty. The prices for the 2 and 3 were very nice. The reason for the 4 stars is the move in criteria. They wanted almost 3 times the rent. If I pulled in 3500 a month, Id be in a house. You have to take their internet package even tho you may have a better one. You also have to sign a liability waiver. Meaning you sign a paper that screws you and lets them off the hook for any damages to your stuff, even if its their fault. If you dont have renters insurance, youd be screwed. Also, I dont understand why Id have to pay a $200 administration fee thats non refundable before they tell me Im denied. I dont have money to just give away.

  • Review 9 (2024-12-07 - Rating: 5)

    Elizabeth is amazing!!!! I love her personality and her customer service.Need an apartment come see Elizabeth. I recommend this complex and Elizabeth.

  • Review 10 (2025-02-24 - Rating: 5)

    Alexis and génesis where so nice and very helpful on completing my lease my unit is beautiful

  • Review 11 (2024-10-11 - Rating: 5)

    I had a great move in experience as a first time renter. Alexis was so helpful and would respond to emails quickly. I would recommend moving here!

  • Review 12 (2024-08-21 - Rating: 5)

    Went in for a tour and a girl named Jessica Castillo helped me, super welcoming and was very informative about the property. Looking forward to meeting with her again once my current lease ends.

  • Review 13 (2024-09-20 - Rating: 5)

    Great customer service! Went above and beyond getting us into an apartment and it was newly renovated. Would recommend Aulden for anyone looking for a place to live.

  • Review 14 (2025-01-22 - Rating: 5)

    Very friendly and attentive staff. Great floor plans and affordable rent.

  • Review 15 (2024-07-25 - Rating: 5)

    I recently visited this property and my leasing consultant was Sandra. She was very informative and kind. Im still looking around but definitely will be back when Im ready to lease!

  • Review 16 (2025-01-31 - Rating: 5)

    Alexis at the sullen great agent helped me get evertogether quickly and great person

  • Review 17 (2023-03-24 - Rating: 5)

    I called and the phone was answered promptly and professionally. My questions about vacancies were answered and I was invited out to see a unit which was clean and adorable. The complex is under new management and seems to be in capable hands. The grounds are clean and I didn’t see any bugs anywhere. The office staff was helpful explaining all the costs and fees and I have already applied! I have super high hopes that this will be my calm port for the foreseeable future!!

  • Review 18 (2023-11-10 - Rating: 5)

    Lovely apartment. So far in my month here, things are going well. Id like to thank Monae for her invaluable assistance in helping me secure this apartment. She is a kind, compassionate person who works really hard.

  • Review 19 (2023-01-27 - Rating: 4)

    I have been a resident for our 4 for years. I have seen property management companies come and go, staff and managers. Yes, the apartmenrs have a bad rep for not a answering the phone and being rude. But Chayra and her staff, have turned the place around for the better since they have been here. My car was towed this week, Chayra and Evette were kind, respectful and professional. They helped me get my car back with haste and I did not have to pay given there was a miscommunication in paper work during the property management switch over . Give them a chance!

  • Review 20 (2022-04-18 - Rating: 4)

    I have seen managers come and go and even different management companies in the last 6 years. BUT the newest property manager, Flora is amazing! She is kind, she listens and is very attentive to tenant needs. Recently, I had help my mother with a unit transfer due to health reasons and Floras, her staff and assistant manager, all pitched in and helped my mom to get into a much needed unit. This is extraordinary service! We have had to deal prior managers who were not responsive and conveniently unavailable, like ALL THE TIME! This new crew, gets out of their chairs and gets hands on with tenants! LOVE IT!

  • Review 21 (2017-08-08 - Rating: 5)

    They are great! I put in a work order it is completed that afternoon or the next day. If I have an emergency work order they are there in 30 minutes or less. I complain about something its fixed automatically. Paying rent is super easy online and so is putting on work orders. They have yards for your pet if you live on the first floor and three dog parks to choose from. They also have a small but cool gym and a tanning bed. May not be in the greatest part of town but it is gated and no one bothers me! I went and did laundry at 12am and walked too and from my apartment half asleep to change it over and no one even so much as looked at me. Only recommendation is to know your UPS guy and make an agreement on where to put your packages when you get mail. If you can get them sent to your office I would just safer and less hassle. Post office does make you pick up your mail from time to time when the post office boxes get messed with which is for your safety which I like. Apartment is gated and requires a code to get in.

  • Review 22 (2020-11-19 - Rating: 5)

    For starters I would like to thank Erica and Sabrina in the leasing office for always being so kind, professional, and respectful to my during my stay at the Solaris. I have been staying at the property for Almost a year and looking to transfer to a bigger apartment when my lease comes to an end. I love my current apartment I just need bigger space and these ladies have been helping through the whole process. I ran into a little plumbing problem that I had to get plumber to come out to my apartment but the manager Erica made sure to send me in the right direction to get the issue resolved with management company. If I ever had to complain about anything Ms.Erica made sure to hear me out and help me find a resolution to my problems not that there were many. I enjoy my stay at the Solaris apartments and have been very happy here. The community is very quiet and neighbors are very respectful and welcoming. I will continue to live here. Be mindful that no matter what someone else negative comments are about the community may not be yours. Everyone’s experience will not be the same. Thank Ms.Sabrina and Ms.Erica you ladies are awesome.

  • Review 23 (2020-12-04 - Rating: 5)

    I’ve Lived at The Solaris Apartments for about 6yrs. I Absolutely Loved the previous apartment I lived in, Overlooking the swimming area. When I moved into my townhouse, it was a very smooth transition. I actually really enjoy living here and I’ve never had any problems, otherwise I wouldn’t be here. The management, office workers and maintenance has always been professional. I must say, I’ve always had kind & respectful neighbors...That’s why I enjoy The Solaris...Veronica S

  • Review 24 (2020-04-23 - Rating: 5)

    The Solaris is such a great apartment with a very helpful staff. when I applied the staff was very friendly and explained everything in detail for me. Maintenance is very fast to show up and get the job done every time . I definitely do not regret choosing these apartments 10/223

  • Review 25 (2024-12-21 - Rating: 5)

    Yesenia esa very helpful with the application. Process. I cant wait to move in.

  • Review 26 (2017-04-25 - Rating: 4)

    Me and my wife moved in 6 months ago and our experience as far as the moving in process was great, the ladies in the office were very nice and caring and always updated me on my status of my application up until we were finally approved! i got a great deposit amount. they showed me my unit before we signed our lease contract and we loved the floor plan! when we moved in, we did see one or two roaches here and there but the pest control guy came in and ever since then, honestly we have yet to see them! and the ladies in the office did let us know that pest control does come out every Wednesday in case we ever need them again. since weve been here, we havent had any problems! and once our lease is up in a few months, we WILL be renewing! over all, GREAT PLACE ! A++

  • Review 27 (2015-03-02 - Rating: 5)

    I am currently a resident and I love living here. I have never had a problem. The area isnt the greatest but my German Shepherd and I feel welcomed by other pet lovers. The staff in the front is friendly, the dog park is great, and anytime I have had an issue with something in my apartment, maintenance was pretty quick to handle everything.

  • Review 28 (2022-12-16 - Rating: 5)

    I have lived here going on 4 years. When I have a problem with maintenance they are here to fix it. I dont call them often but if I need help they are happy to do so. The staff will work e next paydayed until thwith you if you have a problem. I hwaitad COVID and couldnt work but they were sympathetic and waited until the next payday. I know each case is different but communication is the key. Thank you Tides on Leisure!!!

  • Review 29 (2023-10-03 - Rating: 5)

    Kimberly takes pride in making this complex a safe place to reside. She’s attentive and has addressed every one of my concerns/ complaints.Thank you for caring about us Kimberly.

  • Review 30 (2020-11-19 - Rating: 5)

    I can honestly say that every time I have needed my apartment serviced or help with maintenance it has been responded within 24 hours or less. The Crew is kind and respectful. Always with a mask and gloves and ready to hear my needs

  • Review 31 (2023-08-22 - Rating: 5)

    Ms monae was helpful throughout my whole process ! She made sure I was satisfied without leaving the building Ms Morgan is so professional an helpful she made sure my unit was ready ! This property is worth it a the property managers ! Are very helpful

  • Review 32 (2023-09-21 - Rating: 4)

    These are great apartments a community to feel at peace and knowing that you can get the right maintenance work and the community leaders practice emotional intelligence when dealing with drug tests meaning they feel where you coming from and your pain

  • Review 33 (2021-02-02 - Rating: 5)

    New Management exceeds former management by far! My brother has Never had Any issues here...very comfortable with maintenance and security. Very professional staff. Just minutes away from business, shopping, entertainment!! Any reviews more than a year or so old I would deem irrelevant because so much changed when mgmt. changed. Its truly a Hidden gem!

  • Review 34 (2021-04-08 - Rating: 5)

    Solaris apartment is a good place to reside. I highly recommend to anyone who is looking for an apartment. It easy to access because they are close to 365 highway. They do have a large parking lot for all resident and their visitors.

  • Review 35 (2014-05-17 - Rating: 4)

    We just got there, married couple deposit $50. Lower or same as any. Dog Park has a shade tree, 2 hammocks, fire pit and grill, and an awning. Not the greatest part of town, but no where near as bad as skillman and the other side of 635. It is a lower cost apartment with no breed restrictions, but they seam to pull that off pretty well. No dishwasher, but that what the woman is for. Seen 2 cars towed, but both clapped out POSs with large rims, and WAY out of date stickers on the window. Cant complain any bout that. If you are looking for the Ritz, not for you. Looking for fairly cheap without getting robbed and rapped, is a nice place

  • Review 36 (2021-02-03 - Rating: 5)

    I have been here for going on three years. I love my apartment, I have not had any major problems yet. The office staff has changed a bit but overall they are great!!!

  • Review 37 (2021-01-13 - Rating: 5)

    Well so far so good . i just moved in last Saturday and im loving the lay out of the apartment, its very spacious and im so in love with the wood floors, its very quiet and peaceful, and i also like the ladies in the front office i want to thank them for making me apart of their residents..

  • Review 38 (2022-06-23 - Rating: 5)

    The management staff worked with us from front to back and made everything such a positive experience. Immediately it felt like family was helping us. I am so happy this will be my new home.

  • Review 39 (2020-12-10 - Rating: 5)

    I moved into Solaris December 1st 2020 mrs illiana I beileve is her name was very helpful. She got me moved in with in a week. She communicated very well with me about everything that’s going on and all the questions I had. I love her thank you!

  • Review 40 (2018-03-26 - Rating: 4)

    I have been living here for a month now and had a few issues with my guest bathroom tub but thanks to Leona for getting maintenance on it ASAP. It’s very quiet here only thing I don’t like is that there is dog poop everywhere so I have to watch where I step and the garbage is always overfilled.

  • Review 41 (2023-03-22 - Rating: 5)

    We really like the new management, they are really helpful looking forward to our new place, hope everything that was bad they can fix it, we will make an update. But now thanks to the leasing office for the help

  • Review 42 (2023-10-21 - Rating: 5)

    This is a great community to stay with the previous managers didnt care as much as new management . They have made a lot of changes to the community .

  • Review 43 (2017-02-21 - Rating: 4)

    Nice very professional, the amenities are great. They have a children club, an excersise room. Landscape is always maintained, and matinance is prompt at times. I must say its worth living here!!

  • Review 44 (2023-01-27 - Rating: 5)

    Wonderful place to stay staff are amazing the maintenance team is wonderful they get the job done fast newly renovated apartments very clean and safe place to live they also have a move in special for new tenants and several other gifts for tenants prices are better then any other place around here I love it here

  • Review 45 (2023-10-23 - Rating: 5)

    Highly recommended Im so happy that Monae has gotten me approved for my New apartment . 10 stars if I could

  • Review 46 (2016-12-18 - Rating: 5)

    We love it here! The office staff are professional and helpful. Its a great place for families and pets. Clean and very comfortable. We love the Solaris.

  • Review 47 (2017-08-06 - Rating: 5)

    The Tenet Maria helped me out a lot this is my first apartment and she went beyond and above to make sure I got approved with this place. Shes very sweet and helpful I recommend talking to Maria!

  • Review 48 (2024-06-24 - Rating: 4)

    Plenty fantastic couple of ladies. They were so busy. Just needed more of them.

  • Review 49 (2020-12-03 - Rating: 4)

    Moved to Solaris two years ago, I have been very impressed with the rental office the way they attend to me if I have a problem or concern. I like this complex, it is very clean and peaceful.

  • Review 50 (2024-10-03 - Rating: 5)

    Very good place to stay and the office people are polite 👍 Elizabeth is amazing and is very helpful

  • Review 51 (2023-01-27 - Rating: 5)

    Just moved in with the help of Maria she helped get the process done fast and efficient she was sweet and even went out her way to make sure i got my keys. THANK YOU MARIA!

  • Review 52 (2016-07-20 - Rating: 4)

    I see a lot of bad reviews I guess you can say it depends on the person living in the apartment , they are nice I will admit we had things like the door handles falling off the sink handles but they fixed it now the roaches lol first night they were everywhere and they were fast if you move here and have a roach issue buy ortho fire ant killer its black with a yellow top its white powder and it smells like cabbage so dont use to much if you sprinkle it along the walls under the sinks literally the next day they will be dead we never had leaking we stayed on the 3rd floor and no one ever knocked on our door rent was high but its was a big apartment and worth it

  • Review 53 (2023-09-20 - Rating: 5)

    Thank you Monae for everything she got me and my family in our apartment. She answered any questions I had. Thank you Monae!!

  • Review 54 (2023-01-26 - Rating: 5)

    THEY HAVE A MOVE SPACIAL UNTIL 2/15/2023, THIS APARTMENTS ARE AWESOME GOOD LOCATION AND THEIR ARE VERY CLEAN, THEY JUST RENOVATED SOME APARTMENTS

  • Review 55 (2016-11-24 - Rating: 5)

    1 bad experience which was resolved quick! Ive never really had any issues with them & the ladies in the office are always helpful.

  • Review 56 (2020-11-19 - Rating: 5)

    I’ve been living here for a year and a half, the staff has always been very nice and professional. Any question or concern they are here to help. No problems with the community.

  • Review 57 (2022-07-15 - Rating: 5)

    Caring & friendly staff. Easy to get in contact with & understanding. 10/10 for families w small kids.Safe.

  • Review 58 (2023-09-09 - Rating: 5)

    Monay the lady is super helpful the best ever highly recommend the dark skin lady is the best the white lady is rude

  • Review 59 (2023-09-12 - Rating: 5)

    Since the managers changed, the people in charge now are really nice and actually solve your problems.

  • Review 60 (2023-02-09 - Rating: 5)

    Very easy and effortless experience. Very nice and outgoing agents to work with. Kept me me informed.

  • Review 61 (2023-10-21 - Rating: 5)

    Monae is very professional and has helped me find a new home !! Thank you

  • Review 62 (2023-10-21 - Rating: 5)

    The staff in the office are so helpful Monae Mikayla DD are the best

  • Review 63 (2021-06-04 - Rating: 5)

    Very nice place to live very friendly staff and great Location and Convenient to the Stores Very good maintenance crew just a great place to live

  • Review 64 (2023-11-06 - Rating: 5)

    I love this property Mona’s is a big help 10/10

  • Review 65 (2016-02-04 - Rating: 5)

    Ladies in the office have the best customer service and will help with situation you have with no problem

  • Review 66 (2020-11-20 - Rating: 5)

    I’ve lived here for a while now and I really like it, the management is very helpful!

  • Review 67 (2023-10-17 - Rating: 5)

    I enjoy living here and working with monae walker

  • Review 68 (2023-10-21 - Rating: 5)

    The staff and Monae were easy to work with.

  • Review 69 (2023-03-16 - Rating: 5)

    Office personnel were friendly and very helpful with me!!

  • Review 70 (2020-11-22 - Rating: 4)

    Lived here over a year, the staff has been great and for the value it’s worth a look.

  • Review 71 (2023-03-16 - Rating: 5)

    The manager are cool and the property it self is lovely

  • Review 72 (2023-03-24 - Rating: 5)

    Alain was the most helpful person ever, literally the most outstanding service!!!

  • Review 73 (2023-03-08 - Rating: 5)

    They was very polite and nice the whole team

  • Review 74 (2025-01-05 - Rating: 5)

    Very helpful

  • Review 75 (2019-09-28 - Rating: 5)

    Awsome my choice!!Front desk good people

  • Review 76 (2023-10-19 - Rating: 5)

    I love this community staff is the best

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