Arella on Jones 55

Photo of Arella on Jones 55

Located in Houston, Texas

Address: 12840 Jones Rd, Houston, TX 77070, United States

Phone: +1 888-206-3152

Rating: 4.6

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Business centre
  • Elevator
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency
  • Condominium rental agency
  • Housing complex
  • Retirement community

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-10-18 - Rating: 5)

    Arella has been such a great place for my mother, shes constantly telling me about the great functions they have both through the company and amongst themselves. Shes mentioned how great the maintenance is, and is always talking about how much she loves Steven the maintenance guy. Staff like this is really what makes a difference, its very comforting to know shes happy.

  • Review 2 (2024-10-13 - Rating: 5)

    Arella is a great place to live and Desiree is a big reason why! She is always very pleasant and willing to do whatever it takes to make the residents happy.

  • Review 3 (2024-10-10 - Rating: 5)

    I toured Arella on jones recently, the property was beautiful and really gave a resort style feel. Desiree was extremely helpful through the entire process, can’t wait to have my parents here!

  • Review 4 (2024-10-17 - Rating: 5)

    What a community! My 70 year old father isn’t quite ready to leave his home but after touring with Desiree it sparked a new chapter for him. Thank you Desiree for being so kind & knowledgeable.

  • Review 5 (2024-06-21 - Rating: 5)

    I have been here for more than two years. This is the second 55+ apt I have ever had. It is 100% better than my last one. I have been very pleased with my choice and plan to stay here as long as I can. Desiree and Nick , are always there to answer questions and help in every way. I haven’t had much interactions with Nick because he is new, but Desiree has been a rock star on always being on top of things . In the last few months, we have had new furniture , new pool enhancement, and a lot more, all of which she has assembled and made everything look so good. When there is a service request it is done the same day or the next day. When there are other building issues ex: gates, elevators, doors , none of which are the fault of the employees, Desiree is on top of it and the companies are here to repair within 24 hours. We have great gatherings that Desiree has put together and made all residences here feel welcomed. She is a great asset to this property.

  • Review 6 (2024-10-27 - Rating: 5)

    Desiree and Nick have done an exceptional job at Arella at Jones.They have spent so many long hours decorating for our Holloween party. We appreciate all their hard work!

  • Review 7 (2024-08-20 - Rating: 5)

    I have physically been here at Arella 55+ for one month now, and all the amenities are excellent. Nick and Desiree are available to assist you with everything you ask and always with a smile. My previous address did not have anything at all that Arella offers. Love it here.

  • Review 8 (2024-10-16 - Rating: 5)

    Friendly and courteous staff. Desiree and Nick always greet me with a smile and are always helpful in assisting me in finding each resident I need. They even surprise me sometimes with lunch. Whats not to love.UPS Driver

  • Review 9 (2024-10-13 - Rating: 5)

    Desiree has really done a good job since Charity left.Nick is always been very helpful with any problems that we might have.

  • Review 10 (2024-10-15 - Rating: 5)

    Nick is so amazing! I went in looking for an apartment for my grandmother and he was so patient and caring answered all of our questions. The property is beautiful! But the staff is really what makes it great!

  • Review 11 (2024-05-21 - Rating: 5)

    My mom has not moved in yet, but is scheduled to do so in July. The rental experience has been amazing. Especially dealing with Nick. My mom lost my dad two months ago and finding a community like Arella has been a blessing. I am excited to see this fresh start for her!

  • Review 12 (2024-10-18 - Rating: 5)

    Arella is a great place . I love how quickly the maintenance guy Steven is quick to fix my issues in my apartment. He is very courteous.

  • Review 13 (2024-10-11 - Rating: 5)

    I recently visited Arella on Jones. I had a really nice young man tour me around. His name was Nick. The property is really nice. I didn’t know they had a place like this. 😊

  • Review 14 (2024-10-15 - Rating: 5)

    Desiree IS Incredible! Thank you very much for your assistance with my Event on Sunday - Paint and Sip. What a great turnout +20 and your assistance to promote, set-up, serve was Incredibly helpful! I really am glad that I am living here! What an amazing choice and the STAFF here, with longest being Desiree!! WOW! Lucky me and all the residence! Big thanks! Big Recommendation to check Arella on Jones! ASK FOR DESIREE! ⭐️⭐️⭐️⭐️⭐️

  • Review 15 (2024-02-21 - Rating: 5)

    The property managers are very proficient at explaining all aspects of the move in experience. They are totally professional and extremely helpful with the rules and regulations of the apartments. Especially helpful with the WiFi and electronic locks. I have lived in 4 different Countries and 9 states, this is the best place I have ever lived (including Hawaii). All my Pleasant experiences have been due to the help of Charity and Desiree the property managers

  • Review 16 (2024-10-11 - Rating: 5)

    Great customer service. Desiree took the time to show my mother all the great features and benefits of living in this community.

  • Review 17 (2023-09-14 - Rating: 5)

    Charity, Desiree and Victory are the perfect people for this job. They very friendly and helpful for everyone. They always have a smile and have a kind words for everyone. If there is a crisis they are right there for you. When we moved in we had a problem with the internet Charity and Victory were right there for us to lean us a helping hand. The next day on Saturday Desiree came up to give us with the our old tv, to make sure it was connected has well. We are very happy and thanking God for a peaceful and friendly place to live.

  • Review 18 (2023-11-26 - Rating: 5)

    I was a little confused on where I would land next when my daughter passed this complex by chance. She told me I needed to go by and see what I thought of it all. Well, the rest is history! I was so happy I didn’t have to worry about a thing. All I did was transfer utilities and most everything else is taken care of. What a load off my mind! Desiree is simply the best! She is also very knowledgeable…Rest your mind and come have a conversation with a very accepting community! I’m home.

  • Review 19 (2023-09-14 - Rating: 5)

    Desiree has been most helpful through the process of moving to Arella on Jones. She is always ready to help even when the trash guys take my FedEx packages to the garbage can. She brought the packages out, who does that. She is a great employee.

  • Review 20 (2022-11-10 - Rating: 5)

    The staff at Arella are always helpful and supportive. I am still working full time, and they are always available to help with scanning or printing situations where the printer in the business center doesnt suffice. Overall, their friendly and helpful attitude just makes living here that much easier!! In particular, Charity Cantu has been extremely helpful with several situations where I needed something printed or scanned! She is a great asset to the facility!

  • Review 21 (2024-10-16 - Rating: 5)

    I’ve lived here for a year and enjoy all the activities planned by staff. They go above and beyond to make this a great place to live.

  • Review 22 (2023-09-14 - Rating: 5)

    I’m really happy with my decision to live at Arella on Jones! Desireé, Charity, and Victoria are phenomenal!! Neighbors are very friendly and I feel very safe, living here!

  • Review 23 (2021-12-14 - Rating: 5)

    I moved to Arella as the first resident in October and have never regretted my decision. I can’t say enough about the staff, they know everyone by name and are extremely helpful. They always take the time to say hello and asks how everything is going. The property is immaculately maintained that has a resort like atmosphere focused on its residents.

  • Review 24 (2022-09-12 - Rating: 5)

    I moved to Arella on Jones December 29th, 2021 and am very happy here. I enjoy all the employees as they are always there when you need them. I have enjoyed meeting so many nice new people that have moved in and feel like I have acquired a lot of new friends. ❤️

  • Review 25 (2023-12-12 - Rating: 5)

    This is by far the most amazing community I have visited. I am in the market for a new place and I spoke with Desiree. She was able to answer all questions without hesitation and helped me figure which apartment would fit my budget. I will be moving next year which is right around the corner. Thank you so much for your help.

  • Review 26 (2024-06-24 - Rating: 5)

    From the moment me and my elderly mother walked in it felt like home.Nick was awesome and Desiree answered all my questions

  • Review 27 (2022-06-29 - Rating: 5)

    I will be moving in August 1st and Im looking forward to it! Charity has been wonderful! So glad of my choice

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