Aero On Upper Bay Apartments

Photo of Aero On Upper Bay Apartments

Located in Houston, Texas

Address: 18290 Upper Bay Rd, Houston, TX 77058, United States

Phone: +1 281-333-4792

Rating: 4.2

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Pets welcome
  • Swimming pool
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency
  • Condominium rental agency
  • Holiday apartment

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-09 - Rating: 5)

    I absolutely love my little cute 3 bedroom apartment:) Martha and Evelyn are a really great fit to manage this property. Ive lived here for almost two years and will renew for another year in April. They are quick to fix anything going wrong, which for me, hasnt been much but when I need it, they dont delay:) I love the location as well!! I jog from here to the park right in our community and the water is just a cherry on top!:) Im grateful for my home:)

  • Review 2 (2024-11-04 - Rating: 5)

    I had previously rented from Aero on Upper Bay. Evelin and Martha are incredibly helpful from the beginning to the end. The problem was resolved by the maintenance crew on either the same day or the following day. They responded promptly to my request.Thank You Aero Especially Evelin and Martha. See You again!

  • Review 3 (2024-06-21 - Rating: 5)

    I have been here since 2017. The newest managers Martha and Evelin have been phenomenal in upgrading the service and interaction with the tenants. I love living here and I have been through some really rough issues and they have always been eager to help my family through them. They are very nice and welcoming. I recommend these apartments to anyone who wants a good place to live

  • Review 4 (2024-07-31 - Rating: 4)

    I’ve been here almost 5 months and I love them. They’re very quiet it’s a small community. It seems very family oriented. Evelin and Martha are super helpful and genuine. They take care of the work orders quick! We came home to a surprise for our pets as well! I’m grateful to have come across this community! :)

  • Review 5 (2024-06-24 - Rating: 5)

    I usually don’t sent reviews but I will say that Martha and Evelyn are amazing people. They are very polite and helpful with any questions asked or if it’s something that needs to be repaired. I’ve been living in this location for almost a year and it’s been the best location I’ve lived since my daughter and I moved here. The manager (Martha) have given us the experience that many places need to learn from. Thank you Martha and Evelyn for allow us to stay here and providing us with caring experience.⭐️⭐️

  • Review 6 (2025-02-12 - Rating: 5)

    Wonderful community! Martha is the absolute best manager and takes good care of her residents.

  • Review 7 (2024-05-29 - Rating: 5)

    I have enjoyed living here. Martha is so friendly and always gets right on a situation if needed. My apt. is very nice, quiet and a friendly complex.

  • Review 8 (2022-10-05 - Rating: 5)

    I have been living in these apartments for almost 2 years now and I love them. Even living here and getting new management still has not worried me at all. I’ve only had one maintenance issue and they were out the next day to fix it!! Tiffany was very helpful with everything and helped me with understanding the maintenance issue. Very well cleaned and spacious apartment. The environment around me is very well too and the place is very well cleaned and put together

  • Review 9 (2024-01-18 - Rating: 5)

    The whole staff is very respectful and awesome! Martha always goes above and beyond and is so sweet! Maintenance is great and always respond quickly !! My apartment was nice and clean at move in great location by the water!

  • Review 10 (2022-03-01 - Rating: 5)

    I moved here in Nov, 2021 . I can say I love the environment of this apartment. I like my neighbors everyone is so nice and easy to get along with. The office staff is always nice and willing to go above and beyond to help me with an issues. Maintenance is also out in a timely manner and gets the job done.I will tell everyone I know about these apartments. Thank you Tiffany,Jury and the guys for all that you do .

  • Review 11 (2023-09-24 - Rating: 5)

    We’ve been here a little over 2 years and it was HORRIBLE. I’ve written a few bad reviews and couldn’t wait until our lease is up in December to move but y’all.. Martha came in as a new manager and it’s literally a different neighborhood! Whatever you need, she gets it done. You can tell she cares, walks around and pick up any trash that may be on the property, done a mandatory pest control which this complex definitely needed! & a mandatory porch clean up. I hope she stays! She’s really the best thing to happen to Aero, if they were to update all of the apartments and not just a few.. we probably would never leave. Even though I’m sure she has no say over that. But seriously, kuddos to Martha!

  • Review 12 (2021-09-20 - Rating: 4)

    We recently moved into the complex not knowing much about it cause it was a quick move. However, I have been satisfied with them so far. We had some issues with our renovated unit upon moving in which is why I’m giving the four stars. However, they responded to all my issues very promptly and worked very quickly to get them resolved. I haven’t had the best management in the past (even at nicer apartments) and I must say Ms. Jury is amazing. Her and her staff always have a timely and attentive response. Always polite and ready to help their residents. You won’t be disappointed with living here. The area is also very safe to live in.

  • Review 13 (2022-04-01 - Rating: 5)

    I am 1 month into into my stay here at Aero and my family and I love it!!! From the the first call I had with Jury it felt like a very personable and warm experience. All of my questions were met with clear and satisfying answers. It took me a bit to go to the office but when I did stop by I was assisted by Tiffany who was just as courteous and professional as Jury. the move in process was very smooth and didnt feel too slow or too fast. I was allowed to look at the unit as long and as thoroughly as i wanted. From there i pointed out some things and was met with a quick response from Jury and Tiffany. I truly cannot sing both of them enough praise for their help with the move in process. We love the apartment which is a very spacious 2 bedroom and the location is ideal with many parks, restaurants, and convenience stores nearby. I highly recommend these apartments whether you are single or have a family due to how quiet the environment is and how friendly the neighboring tenants are.

  • Review 14 (2023-02-14 - Rating: 5)

    For those who are looking to live at Aero on upper Bay road Nassau Bay, its not a bad choice, and the apartment complex comes with one of the best assistant managers Ive ever known. Her name is Brandy, and she goes above and beyond for the people who live here she tries her hardest to help people here. Ive lived there 3 years, and She just really cares about the people. She big heart, and is very kind. Brandy I appreciate everything you have done for me.

  • Review 15 (2023-05-31 - Rating: 5)

    Aero on Upper Bay is under new management and making a turn for the better. Both the manager and the assistant manager are very helpful. They are caring and understanding. They care for their residents and handle all problems and issues brought to their attention as soon as possible. Can’t wait to see how great this property becomes in the next year or 2.

  • Review 16 (2020-06-10 - Rating: 5)

    Ive been living at Aero On Upper Bay Apartments for two years now, and its my favorite place Ive ever lived. The management team keeps up with the property so well. Theyre always cleaning, mowing, fixing things. Any time Ive had a maintenance request, people are there the same day to fix it. The neighbors are nice and respectful. I absolutely love a pool that I can take my niece to when I get to spend time with her. The fitness room thats a plus. I personally use the fitness room whenever I have free time. The inside of the apartment is spacious. It definitely feels like home to me every time I walk in. I enjoy sitting outside watching everybody coming and going during the day and sitting out there on the peaceful night. The apartment overall is just amazing and so is the neighborhood!

  • Review 17 (2022-10-03 - Rating: 5)

    I was pleased by how management treated me and my friends when we came. she introduced herself as tiffany and offered us beverages on the spot and had another worker, brandy show us around the place and gave us all the information we needed to know and answered our questions. The rooms were clean and spacious, bathrooms was very tidy, nothing dirty! Maintenance was on point in my opinion! I would recommend this as a good spot to stay!

  • Review 18 (2022-09-18 - Rating: 5)

    I’ve lived here several years and I have really enjoyed it. The complex is quiet and safe for my kids to play. The manager Tiffany is fantastic and takes pride in her property. Any time I’ve had a billing or maintenance issue she is on top of it and gets it handled quickly.

  • Review 19 (2022-10-05 - Rating: 5)

    I absolutely love this place. Its located right next to the Bay and there are several churches nearby as well as a fire department literally right across the street. I had a few medical issues when I first arrived, and received fast and knowledgeable care from the first responders(many of whom live here). On top of all that even the office staff called my family to check on my well being. Overall, the staff at Aero is very reliable and in my opinion better than alot of other places and states Ive lived in. Dont get me wrong, no place is perfect. But this place feels like home. Thanks Brooklyn, Brandy, and Tiffany and, cant forget about plus the two primary main maintenance men, you guys rock. Wishing you all the best.K.E.R

  • Review 20 (2021-05-27 - Rating: 5)

    Greetings!In the past couple months I have been searching for apartments. There has been many factors that I have been taking into consideration; one being the location and two, the willingness to solve issues and concerns that may affect my family and I. I am proud to say that Aero on upper Bay apartments have exceedingly met my standards and expectations. As I entered the office to ask about the property Jasmine, who is the Assistant did phenomenal with addressing all my questions and concerns that I had. She was confident and so kind when she greeted me as I entered the office. Her charisma about the property enhanced her service to curious clients as myself.Although she seemed busy and I arrived a couple minutes before closing she so willingly offered to give me a tour of the property and pointed out the rich components that the property carries. I definitely recommend this location! Ms.Jasmine delivered it all at once for me to feel certain. She was a delight and communicates well which shows how aware she is about what she does. The units look renovated which give off a compelling environment to live in. This was just my first visit. I Highly recommend !

  • Review 21 (2022-07-21 - Rating: 4)

    Lived in these apartments for a little over two years. Never had a issue with any member of the staff. Management always responded in a timely manner with any and all work order requests made. The only complaint would be parking there isn’t adequate parking. If there is a two car household you receive one parking space and the other car will need to park in the visitors section. So if you’re the 2nd car and live toward the front of the complex keep an umbrella in your car. Otherwise you’ll be soaking wet by the time you get to the door. The overall neighborhood is safe, schools are great for HS, and Middle school aged children. Police are always riding around as the Municipal court is literally around the corner. Also you’re Close to the fire department and hospital so losing electricity during an emergency doesn’t happen since you’re on a private grid. Overall great choice for an apartment complex.

  • Review 22 (2022-03-03 - Rating: 5)

    Office staff is awesome! From the front office to maintenance the staff is very professional! Been living here many years and things are always handled in a timely manner! Tiffany and Jury, working the front office, and Marvin and Javi doing maintenance, they are all very courteous and handle all situations fast and professionally! I would recommend this place to anyone looking for a new home to live!Thx Aero Bay : )

  • Review 23 (2024-09-20 - Rating: 5)

    I love the area! Maintenance is fast and prompt! Office ladies are very nice!

  • Review 24 (2019-11-21 - Rating: 5)

    I love living at Aero on Upper Bay! It is a quiet and safe community with respectful and kind neighbors. I recently moved in and this is by far my favorite apartment complex. My apartment is clean, very open with vaulted ceilings and walking distance to a beautiful park. There is a lot of natural light from the various windows. I havent had any problems with the AC unit or water or amenities. I love living here!

  • Review 25 (2020-12-16 - Rating: 5)

    As a future tenant, I have had such wonderful experiences with the management of the complex and their welcoming manner. The property is absolutely beautiful from the amenities to the units themselves. I always appreciate cleanliness and Aero absolutely delivered that; I cannot wait to live here and I’m utterly excited for my new home.

  • Review 26 (2022-03-05 - Rating: 5)

    I have lived here for 2 years. With in those years I just like many others have become victims of financial stress. Some had help from the government and or other outside sources. For a hard-headed working American that was raised to not receive hand outs this was a very hard time for me, but 2 women made it possible for me to over come. Jury and Tiffany thank you for believing in me to over come this. These 2 women that work in the office are truly the best. They have your back if one is putting in work. Corporate Humm is a different story to them your well you know wont go there. Tiffany and Jury thank you for being awesome managers for Aero.

  • Review 27 (2022-03-09 - Rating: 5)

    These apts are beautiful, dont let the outside fool you. Its quiet, clean and kid friendly. Beautiful inside and safe , nice area, close and convenient to everything! 2 go & ask for Ms Tiffany… she was a joy to work with!!! A breathe of fresh air…she was patient, kind, honest and her work ethic is untouchable! I promise you wont be dissatisfied!

  • Review 28 (2020-01-31 - Rating: 5)

    My husband & I have lived here for 5 years now and it has been wonderful. We are next to Howard L Ward park which is a nice walk away and next to the water. Our apartment neighbors all around have been quiet and kind. It is an older complex but the rooms are large. We are also next to Gloria Dei Church with a large field where we let our dogs run around at. Best complex we have lived at! Hence why we have been here for 5 years :)

  • Review 29 (2022-09-22 - Rating: 5)

    I had a clog in my a/c drain line that caused it to leak. After working on it a few times, Marvin was able to unclog it! Both Tiffany and Brandi in the office were super helpful and made sure it was promptly fixed. These ladies (and Marvin) are awesome!

  • Review 30 (2020-06-22 - Rating: 5)

    As a current resident at Aero, I would like to say thank you to Jury, and the maintenance crew. They not only have provided me with exceptional service but have added a personal touch to my experience there. My family has always been greeted with warmth and love, whenever we come to the office or when we see them around the apartments. I also wanted to say, as a growing professional, I am delighted to see that under Jury, that the Aero Facebook presence has grown tremendously. I really think any young professional and family, would enjoy their time at Aero, not just because of staff and admin, but the quiet neighborhood, that is constantly under the patrolling watch of Nassau PD. I also love that the surrounding schools and daycares are highly reviewed and accredited.

  • Review 31 (2020-12-16 - Rating: 5)

    I’m a future tenant at Aero on Upper Bay Apartments and I have fallen in love with this property I cannot wait to move in. Management was very efficient and attentive regarding any of my questions and concerns, they honestly have excellent customer service which puts me at ease regarding my future here. The property is very well kept and so beautiful Im proud to be living here soon, I’m already in love with my future home.

  • Review 32 (2021-05-30 - Rating: 5)

    Hello! I had a great time, overall I loved the experience and how friendly and amazing the staff was. Jasmine Hernandez helped me out so much and made me feel so comfortable and welcomed. All the information she gave helped out so much! I highly recommend her and the property!

  • Review 33 (2023-05-11 - Rating: 5)

    Been living here for almost 3 years and I absolutely love it. They take care of their residents and even give out treats and gifts for your birthday, Mother’s Day and for the kids too!

  • Review 34 (2023-10-10 - Rating: 5)

    Amazing management! Have lived here for the past 3 months and it has been amazing! Maintenance is super speedy and the management is very helpful and kind:) cant wait to renew

  • Review 35 (2020-12-16 - Rating: 5)

    Currently a resident at Aero, for starters the management is spot on! I have been living at the property for some time now and I absolutely love it, very beautiful. The Aero is very convenient and super clean place! Loving it so much here!

  • Review 36 (2024-05-20 - Rating: 5)

    Very helpful and friendly office personnel as well as very good maintenance staff, all of my concerns and issues are resolved very efficiently and quickly.It’s a pleasure being a tenant at Aero on Upper Bay.

  • Review 37 (2020-01-31 - Rating: 5)

    Love it here! Tyra the assistant property manager is very helpful and will go above and beyond. They stay on top of maintenance, and its also very quiet and peaceful here. I feel safe and at home!

  • Review 38 (2021-10-21 - Rating: 5)

    I will be relocating to the area soon and as Im searching for an apartment I called Aero on Upper Bay. I called in spoke with a very helpful lady named Tiffany. Tiffany was very informative and knew the property really well. Im excited and cant wait to meet Tiffany personally and tour the property early December.

  • Review 39 (2024-01-18 - Rating: 5)

    I recommend this apartments,great place to live, and great location. Martha is awesome and the staff is always ready to help you when we need it.

  • Review 40 (2019-05-08 - Rating: 4)

    PROS: Gas cooking (a rarity in many apartments), management staff is very friendly / responsive, maintenance team is VERY responsive and helpful. CONS: Property has potholes large enough to bottom out most trucks, and has not been fixed. OVERALL: Its a good value for the money. Been there for several years, and just resigned.

  • Review 41 (2024-08-01 - Rating: 5)

    Martha and Evelyn in the office are great! Been here almost 3 years and we love it!

  • Review 42 (2020-01-31 - Rating: 5)

    The community is very nice. Everyone is very friendly including all staff. The maintenance team is great. They are very quick. The Apartments is a nice quiet place to stay and is very affordable.

  • Review 43 (2024-03-18 - Rating: 5)

    Evelin was very nice and very helpful, she gave me a great tour of the apartments and answered any questions I had.

  • Review 44 (2019-11-01 - Rating: 4)

    I found aero on the bay a great place to live. Very quiet and safe. There are grocery stores, gas stations, a hospital, fire station, post office, great restaurants, a park, and clear lake in walking distance from this place. I am enjoying living here.

  • Review 45 (2023-10-05 - Rating: 5)

    I’m totally satisfied with the property it’s always clean and well maintained the location is awesome….Thank you Ms.Martha and staff for being extra, everyone has been great!Eric C.

  • Review 46 (2020-05-27 - Rating: 5)

    I LOVE living here!! I enjoy how friendly the office staff is, maintenance is always on top of their game. Being close to Kamah and Galveston is a PLUS!!

  • Review 47 (2023-01-24 - Rating: 5)

    Brandi is awesome. She goes the extra mile to ensure that your stay is what it should be. If this company loses her. Itll be a shame. Thanks Brandi

  • Review 48 (2021-05-27 - Rating: 5)

    I loved the experience and the staff is awesome. Jasmine Hernandez helped me out and she went above and beyond to cater to my needs. I highly recommend her and the property!

  • Review 49 (2022-12-16 - Rating: 5)

    I had a great experience with Brandy. She was very helpful and sweet!! I love my ne apartment!!

  • Review 50 (2023-02-16 - Rating: 5)

    Very nice quiet property, great location and the office staff is very nice and inviting. Apartments are very spacious and have nice finishes on the inside.

  • Review 51 (2022-08-17 - Rating: 5)

    I was visiting a friend and inquired about an apartment and the office staff is really nice. They were helpful and went over and above to answer all my questions. I think this would be a great place to call home.

  • Review 52 (2024-04-09 - Rating: 5)

    Great management and maintenance very nice people! They help me immediately! Nice location by the water!

  • Review 53 (2019-11-07 - Rating: 5)

    I been a resident here for 6 months. Property is very quiet and safe. New staff is awesome, very helpful and respectful.

  • Review 54 (2022-11-01 - Rating: 5)

    Brandeb has been extremely helpful to an old man. She is always helpful. She truly is an asset to your company

  • Review 55 (2023-06-02 - Rating: 5)

    Let’s just that with everything that has happened the property deserves 5 stars sheree went out her way for us and sooo did Cleo thank you 😊 for everything you have done for us

  • Review 56 (2021-01-29 - Rating: 5)

    The staff is amazing. Jasmine was so helpful with everything. I’m moving in today and I’m so excited to be in my new home.

  • Review 57 (2023-09-22 - Rating: 5)

    I am currently a resident as of 9/1/23. Great living area and the staff is very welcoming.

  • Review 58 (2023-12-19 - Rating: 5)

    Every one is friendly specially Ms.Evelin she was very helpful and guided through everything

  • Review 59 (2023-05-21 - Rating: 5)

    I would like to give my thank youMrs Cleo Sanchez She was very helpful and professional I loved the the apartment

  • Review 60 (2023-05-31 - Rating: 5)

    I love this property, it’s scenic, quiet and community friendly.Affordable and spacious!

  • Review 61 (2022-08-09 - Rating: 5)

    Great environment, nice location, quiet place to live in and also the office staff is very friendly and welcoming.

  • Review 62 (2024-01-18 - Rating: 5)

    The office ladies are very informative and sweet. Thank you for your assistance.

  • Review 63 (2022-06-09 - Rating: 5)

    Moving here is a great choice if you want to be in the heart of Clear Lake, Texas!

  • Review 64 (2022-12-11 - Rating: 5)

    I went tobvisitba friend of mine, and it was a really nice apartment.

  • Review 65 (2018-04-12 - Rating: 4)

    Quiet, older property. pet owners need to clean up after their dogs.

  • Review 66 (2023-05-31 - Rating: 5)

    Went to see an apt 1/1 by Mrs Cleo but I don’t need it til Aug .

  • Review 67 (2019-10-31 - Rating: 5)

    Been here for 6 months, love how quiet and calm the property is.

  • Review 68 (2018-04-12 - Rating: 5)

    I love it here. The staff is amazing and the new management is amazing.

  • Review 69 (2020-01-31 - Rating: 5)

    People in the office are nice and maintenance guys are also

  • Review 70 (2024-06-04 - Rating: 5)

    Nice place good service and nice people

  • Review 71 (2021-08-27 - Rating: 5)

    Fantastic management, cozy and affordable units

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