Townhomes at Double Creek
Located in Houston, Texas
Address: 2500 Louis Henna Blvd, Round Rock, TX 78664, United States
Phone: +1 512-255-4577
Rating: 2.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Swimming pool
Categories
- Apartment building
- Apartment complex
- Apartment rental agency
- Property management company
- Real estate rental agency
- Townhouse complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-03-01 - Rating: 5)
The maintenance technician Edel keeps the grounds nice and clean. Gwendolyn the leasing consultant was very friendly and knowledgeable of the community when she gave me a tour. Overall nice looking community will be moving forward with my application. -
Review 2 (2025-02-28 - Rating: 5)
I had an absolutely wonderful experience at this property! From the moment I arrived, I was struck by the warm and welcoming from Gwendolyn and Sherri. The location was perfect, providing easy access to local attractions while still offering a peaceful retreat. The amenities were top-notch and well-maintained, making my stay incredibly comfortable. The staff went above and beyond to ensure that I had everything I needed, all questions were answered always with a friendly smile. I highly recommend this property to anyone looking for a fantastic townhome. -
Review 3 (2025-02-27 - Rating: 4)
While I am not a tenant nor have I ever been and have never been employed by the management company, I lived in the area for MANY years even before the complex was built and have seen how poorly it was cared for in the past and what current management and maintenance are doing to try and remedy so many of the issues - new paint, new appliances, new carpeting, landscaping, monitoring trash left outside of apartments, assuring broken down vehicles are repaired or removed, etc. I also know the current manager very well and have seen her work at various multi-family properties across Texas over the past 30 years.Im appalled at a couple of recent reviews. The baby goat did NOT belong to the manager or any other staff member. That was MY disabled baby goat, Lacey, who travels with me due to her disabilities. The day the disgruntled tenant took the video, I was bringing the manager a salad for her birthday lunch which coincided with Laceys midday feeding. I was there with Lacey in my arms in her office for less than an hour during the lunch break. Funny how the reviewing tenant oohed and aahed over Lacey and asked if she could record Lacey, only to later use it in a bad review.As for the other persons review with photos of the rats, if you look closely, you will see someone has placed a piece of carpeting over vinyl flooring and taken those photos. I do not know if it was intentional or accidental, but that carpeting is NOT carpeting used at this complex. Compare it to the carpeting in the stair carpeting in the same review and you will see a huge difference. Yes, as with any multifamily residential complex, you will have a pest problem because not all tenants keep their homes as clean as you would hope (this is not from my experience at this complex but at other section 8 properties across the state). Management is aware of the situation and has placed numerous bait stations around the property as well as hired a reputable pest control company.Yes, there are problems in this complex just as with any subsidized property. However, the current management team has been working their tails off day and night to try and remedy many of the problems. Im giving it a 4-star rating because Ive met the new management team and know how committed they are to turning this housing complex around and make it a better and safer place for all tenants, guests and employees. It is walking distance to many of the schools and nearby shopping areas and is in a relatively safe area. I may change my star rating to a 5 as things continue to improve. -
Review 4 (2025-03-01 - Rating: 4)
Double creek is very nice 2 live, Ive been here 3yrs., had a problem jus 1 time, it was taken care the nex day. The staff is wonderful, 2 thumbs up 👍👍thkz guys ur awesome... -
Review 5 (2023-10-10 - Rating: 5)
5 star is for the actual front office ladies specifically just their service. So happy to see Ms Jana back she’s been missed so dearly. And our new office woman ms. Deanne she has been wonderful from our first encounter excited to see this place improve. -
Review 6 (2024-06-15 - Rating: 5)
Yes He Will water damage and restoration company went the extra mile to get things done! -
Review 7 (2024-07-01 - Rating: 5)
The manager DeAnne and leasing agent Jena are the most amazing ppl I have met and are ALWAYS willing to help out when needed and the maintenance man Alexis it ALWAYS polite and quick to get things done -
Review 8 (2024-10-11 - Rating: 5)
I want give thanks to double Creek Townhomes u guys are really doing great with the property on time on everything I want thank u Jane for everything that u help with ❤️❤️ -
Review 9 (2022-12-29 - Rating: 5)
The leasing management is very nice and professional. They are very helpful when a problem emerges. They are doing an excellent job with the repairs from the busted pipes. They are very understanding with the tenants and have accommodated them with water resources. A excellent team! The best yet! -
Review 10 (2022-06-26 - Rating: 5)
Jana called me and was very professional made me excited to meet the office staff hoping everyone had the same energy. She helped with all of my questions and also gave me information on need to info. Fingers crossed everything has change compared to the reviews. Great introduction Jana -
Review 11 (2024-08-29 - Rating: 5)
DeAnne and Jana have been so kind and helpful. They have truly turned this place around. -
Review 12 (2023-10-06 - Rating: 5)
I got to meet the new manager today at Townhomes at Double Creek. DeAnne Garza was very helpful and positive. It was a very good experience. Thanks a lot, DeAnne. -
Review 13 (2016-06-01 - Rating: 4)
Good place to live, dont know about the people there. I was very happy when i moved in and when it was time to leave and i found out that i could not renew my lease cause somebody else is going to move in it made me upset. I only lived there for 1 yr . I never had any problem with the staff or management i tell u if u have kids its a good place to live. -
Review 14 (2022-10-01 - Rating: 5)
Amazing lady’s working in the office! Great personality great service helped me while was there to apply and got accepted by the spot!!!! Thank you Ms. Jena &’ Ms. Sandrina ❤️ -
Review 15 (2023-10-18 - Rating: 5)
Office is wonderful you just have to stop bye true the Office talk to management. They will help on anything you need just be responsible and they will be.. God bless you DeAnne and Jana 🙏 -
Review 16 (2022-12-13 - Rating: 5)
Jana is absolutely wonderful anytime I have a problem she solves it with the quickness her attitude is amazing and she really puts the MANAGE in management I really couldn’t ask for anybody better I hope she doesn’t go anywhere else for a long while -
Review 17 (2023-10-05 - Rating: 5)
I meet the new manager Deanne she is so nice and has the place looking good and Im also happy to see jana back she really sweet and caring and also has the place looking nice -
Review 18 (2023-11-21 - Rating: 5)
I don’t even know where to start honestly! But I’ll shorten it for you guys. They have top tier customer service 10 out of 10 HIGHLY recommend!!!!!!!🙌🏽 -
Review 19 (2022-06-09 - Rating: 5)
Jana Hayden did a Great job she was really helpful and friendly we really enjoyed her joyful presence . -
Review 20 (2024-02-27 - Rating: 4)
It’s because of the staff they are patient and works with you -
Review 21 (2016-09-01 - Rating: 4)
First day here no basketball court 😐 -
Review 22 (2019-03-17 - Rating: 5)
Love this place!!!!