Mustang on the Trail

Located in Houston, Texas

Address: 2139 Lake Hills Dr, Kingwood, TX 77339, United States

Phone: +1 971-238-3321

Rating: 3.4

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Swimming pool
On-site parking
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-12 - Rating: 5)
Ive lived here for 8 years. If you asked me to post this a few years ago my response would be very different. I have seen that the newest management company actually cares. After being in such disarray for many years I understand it takes time for everything to get taken care of properly. This new management is obviously putting alot of money into the property which was desperately needed. The office staff are all very professional, and help with all of my concerns or problems. Maintenance actually fixes the issues. I had to call maintenance at almost midnight on the 4th of July for my AC and they were here within an hour. All of my neighbors are also very happy with the new owners.

Review 2 (2024-11-18 - Rating: 5)
I have experienced a few bad tours. Today, I toured with Joshua, who was so helpful. I am looking to move at the end of January. He took his time and answered all of my questions, very patient with me ☺️ I’m sure I will be great living at the Mustang on the Trail.

Review 3 (2024-11-12 - Rating: 5)
Living here has been the most loving experience i ever had, Joshua and the rest of the staff were not only respectful, but give best advice when it came to size of apartment that would be better for you.I would recommend anyone to live here.

Review 4 (2024-08-17 - Rating: 5)
Love the Property and Rent prices. Joshua the leasing agent was very nice and also helpful. He showed me 3 different floors plans just to make sure that I was confident in the apartment I have leased. Mgr was in a meeting but she was nice enough to step out of her office just to introduce herself and make sure I had water or if I had any questions about the property. 9 out of 10 if you are looking for efficiency and a quick response.

Review 5 (2024-08-10 - Rating: 5)
Customer service 8 out of 10 the property manager Alex toured my gains I . She was Very know and knowledgeable answered all of my questions with honesty and a smile. I was a little discouraged about the WiFi but the price is worth it. If you want to move in faster she will make it happen.

Review 6 (2024-08-17 - Rating: 5)
I had a bad leak in my ceiling Sunday night . I called the emergency maintenance. They were at my apartment within the hour . The staff was very friendly and helpful. My ceiling was repaired the following morning. New management fixes things without charging like the other company.

Review 7 (2016-05-21 - Rating: 5)
I am very impressed with Management and how good of a job theyd done. This time last year the whole complex looked ragged and there were no rules, people would be loud at the pool and drink all hours of the night and maintenance was like it never existed. Then the new managers came in and promised us that if we gave them the opportunity to make this place great, wed seen humongous changes and they really delivered. The whole property is beautiful now and I feel safe walking around with my daughter up and down the sidewalk where the pet area is in the evening. Its like a whole new place and Im so glad to live where the managers care and get things done quickly. Also with their diligence, I have no pest issues at all, unlike when the old company was here.

Review 8 (2020-11-18 - Rating: 5)
The office staff are remarkable. In this day of residents just being a number their sincere personal attitude and treating you as a human versus an apartment number is rare. Jessica the office manager from the start has not just been an excellent customer service representative for their company she’s also been down to earth personable and caring as well. A fresh experience in today’s all about business world. This apartment complex is clean, quiet and feels like home, another rare feel. Highly recommend Woodland Hills Village to anyone looking for a place to live in Kingwood . Throughout the pandemic and unsure times they have been honest and kind.

Review 9 (2016-05-18 - Rating: 5)
I love this place! Ive been living here for about 6 months now and Im beyond satisfied. First of all, management is great. They ensure maintenance does a great job take care of the times Ive needed something fixed. I love living next to the neighborhood wooded trails. I go on walks with my dog. Talking about dogs, they have an outdoor dog wash station, which Ive used 4 times now! The pool is amazing, large and clean with a grill Ive reserved once now. My kids love the movie library, and they rent 2 movies every weekend. Im happy living here, and I would recommend it as a home. Other residents Ive met are nice and friendly too, which is a plus.

Review 10 (2020-02-20 - Rating: 5)
I just moved in and haven’t even been here a week and i already feel like home. From the moment you walk into the leasing office, the ladies are always full of smiles and welcome you in with such hospitality. The apartments are cozy and warm and i am already in love with the environment surrounding me. Trails surround the apartments to take your pets on walks or for bike rides, my neighbors are so polite and personally came out to welcome me and my fiancé into the neighborhood. 10/10 would highly recommend looking into living here. I know they work really hard to help keep this place a reflection of What you’d expect apartment living to be.

Review 11 (2014-08-12 - Rating: 4)
I have lived here going on 3 years now. The staff is AWESOME! They cater to your needs and work hard to correct any problems that you may have with your apartment. The apartments are listed at reasonable rates. The evenings are quiet and relaxing just sitting on your porch. My neighbors are very friendly and we watch out for each other and others property as well. It is a nice, all around GREAT community. With 2 swimming pools. You also can have pets. It is walking distance to Woodland Hills Elementary and Kingwood Middle School. Which is very convenient when you have kids. The Green belt runs the back end of the property which gets you through the neighborhood. If you wanted to take a bike ride or visit friends in the subdivision of North or South Woodland Hills. My lease is coming up and I am thinking of staying for a little longer.

Review 12 (2016-03-14 - Rating: 5)
I am a new owner here at Woodland Hills Apartments Homes. I really like how this place is a small community. Its quite and peaceful at night time. Signing up for the Apartment Home was a breeze. The wonderful ladies in the front office helped me throughout the whole sign up process. They also communicated with me over the phone preventing me from making a lot of trips. The mailbox, pools, laundry mat is really nice. Woodland Hills Apartments Homes is a safe community.

Review 13 (2020-02-11 - Rating: 5)
Ive been here for almost a year, and I can definitely say the customer service in the residence are very helpful. When things happen they address it very quickly and are there to address any concerns you may have about the property. The apartments are in a nice secluded area of Kingwood that doesnt feel crowded or trashy. Special recognition goes to Mrs. Anna Castaneda for caring for me as a tenant more than she had to. That type of residence customer care is rare and appreciated.

Review 14 (2021-07-15 - Rating: 5)
I am not a tenant here because we looked too late and missed any available units that work with our timeline but I spoke with two different front office staff members over several days and had the best experience. They were both very accommodating and polite. Gabby was quick to respond to my emails and did her best to make it work for us.

Review 15 (2017-10-04 - Rating: 5)
We lost everything in Hurricane Harvey and we needed a place asap. Linda, in the office was wonderful to work with. The apartment is a one bedroom and we are very impressed with the layout and all of the closet /storage space. Its very quiet here too. Im so thankful we are here.

Review 16 (2017-01-08 - Rating: 5)
Well I first want to say the apartments have improved with management these new ladies are wonderful Carla and Keisha! They have helped me and my husband with our concerns unlike the management that we had before with manager adriana was really rude and did not attend to any of our maintenance issues, So were grateful for that. Our only concern now is our downstairs neighbor , first of all we called the police on our neighbor first for her rude behavior in always pounding on our floor then she began with constantly calling the cops right after and has been an ongoing issue, we have our baby and she literally calls the cops almost every week even when its around 9 pm when its not that late, because she hears him walking around we are starting to feel harassed by her. Kids are going to be kids and can not really control when they are small and dont understand quite yet. I think what will help resolve her issue is if she advises the apartment office for another unit because regardless who lives above her she is always going to have a problem with her upstairs neighbors. We feel much safer living upstairs due to burglaries that happen around the area we just experienced having our licensed plates switched on our car so even more now are concerned for the safety of our family. The cops that have came to our apartment having been really nice and understanding they too have told us that what our neighbor is doing is basically harassment in calling them constantly and understand about having kids. Im seriously starting to think there is something not right about my neighbor I dont feel comfortable with her being around any longer I just dont think thats a normal thing to be doing calling the cops constantly on a regular basis on our barely 2 yr old son. I just dont know who would do such a thing its very disgusting. I have also noticed a few scratches on my side of the drivers seat on my car where I would always park next to her before and just thought it was strange for there to only be scratches on my side. She has also harassed my husband once and pounded hard on his car window one night and started shouting at us, because she was parked so close to us and we couldnt get in so our door barely tapped hers and her alarm set off and she got really upset and we told her she was parked too close we didnt do it intentionally. Its really unnecessary for her behavior and should act like an adult be mature about it and stop with the cruel behavior and harassment. I suggest that she advise the apartments for a different unit if shes not satisfied. Again as for the management has really improved were grateful for all your hard work in helping us with everything but as for our neighbor we would really like this issue with her ressolved once and for all. Thanks

Review 17 (2020-05-14 - Rating: 5)
Lana and Diana (manager and assistant manager) have been amazing and so accommodating. They tended to every request and were very patient with the apartment transfer process I had. Living here is already a great experience and my interactions with them only enhanced that! Thank you, ladies!

Review 18 (2018-09-25 - Rating: 4)
I have renewwd my lease for a second 12 month lease. I have lived at Woodland Hills for over 3 years. Miss Carla and her staff are very professional and knowledgeable.She and her staff are the primary factor that makes living here feel like home. When issues do arise Miss Carla or the maintenance crew address them in a timely manner

Review 19 (2016-05-21 - Rating: 5)
Every problem that I experience has been handle quickly and with the upmost professionalism. The staff are friendly and responsive. I would recommend anyone who is looking for an apartment in the Kingwood area to come here. Ever since the new owner has taken over and replaced the old staff, everything is worlds better. (The negative ratings are due to the old staff and old owner who did not seem to care about its residents. The new staff does and proves it over and over again. The updates to the complex is remarkable.

Review 20 (2020-02-06 - Rating: 4)
Been living here for 3 years and find it nice to be here. Have had no problems here. No one bothers me and its quiet in the area of the complex. The New office personnel is Great and gets things done. Love the New Manager, shes always there when a problem resolved.

Review 21 (2016-11-18 - Rating: 5)
I have to admit theses new ladies in the leasing office know how to get things done. Whithin the first week of the two new ladies, they fixed all my problems in the complex. Ive had the pleasure of getting to know one of the ladies, Keshia, and she is awesome. She is always patient with me and understanding. After a problem has been fixed she makes sure she calls back and checks up on us which I think is wonderful, makes me feel important. I just finished extending my lease with them because theyve really changed my heart to staying here a little longer while my wife and I find a house. To the property management, DO NOT BRING BACK THE OTHER MANAGER ADRIANA, KEEP KESHIA!!! they have finally found an awesome team here. The only thing I can say is that I wish they would make the gym just a big bigger 💪

Review 22 (2018-07-09 - Rating: 5)
This Property is exceptional for growing families. There Property Manager and staff are very friendly. They are close by wonderful school for all grade levels including Lone Star College . You have easy access to the Green Belt Trails. They are also a Pet friendly complex.

Review 23 (2020-02-18 - Rating: 5)
Sarah is amazing and she helps us with what ever it is we need help with . The move in was also amazing! Couldnt pass on a 299 move in deal! The Aubrey family is super proud to be apart of Woodland Hills Village. We just wish the front gate stayed closed so we would fill more secure!-Aubrey Family #1601

Review 24 (2019-08-10 - Rating: 5)
I have not moved in yet, but the service of Anna Rojas, was so great that I didn’t even finish going through my entire list of neighborhoods in Kingwood, chose on my second visit! I’m really excited to be living in an amazing area, close to one of my favorite parks, River Grove... See y’all soon! 🇺🇸❤️🇧🇷❤️🇻🇪❤️🇲🇽

Review 25 (2017-01-11 - Rating: 4)
I have lived here for six months now and have to say these are some great apartments. They feature 2 swimming pools, a basic workout room, a business room, and a 2 laundry areas. And yes I said laundry areas, not all apartments in this complex have washer and dryer connections. For the most part the inside of the apartments are nice, and they were recently remodeled. They are conveniently located right next to a elementary school and middle school, and a high school is around 2 miles away. A small Wal-Mart is also located around 2 miles away, and there is easy access to Kingwood Drive and Northpark, and and then on to 59.

Review 26 (2023-06-10 - Rating: 5)
Betsy was very nice and professional. The area is pretty with lots of trees, and the apartment felt pretty spacious and was the cheapest in the area. On the list of apartments we are considering

Review 27 (2018-09-22 - Rating: 4)
The Woodland Hills village is a great place to live with access to two community pools and a gym.You also have the Greenbelt trails for people to walk their pets and for casual walkers and bikers it also provides a safe route to the outstanding schools surrounding the apartments.

Review 28 (2015-06-05 - Rating: 5)
We love Woodland Hills Elementary! My daughter just finished kindergarten with an excellent teacher. So far so good. We love it there and look forward to next year! :)

Review 29 (2022-10-18 - Rating: 5)
I bad reviews I see are old I love my apartment just move a mouth ago I like it these apartments where good in the past before they went down new management came and work on the place no complaints

Review 30 (2016-08-17 - Rating: 5)
I myself enjoy Kingswood Village Apartments theyre quiet theyre clean and the maintenance it took a little bit but not much did everything that I requested the office staff is miraculous their own point theyre busy I believe theyre just doing their jobs and you just have to have patience this particular one it has no name Kiki very efficient Smiley very welcoming in the new guess and on top of her job theyre on top of their job congratulations on a job well done

Review 31 (2024-07-05 - Rating: 5)
Lady is always helpful. shes always busy but its worth the wait.

Review 32 (2020-02-10 - Rating: 5)
I couldn’t be any more pleased than the service and assistance provided by Sara Wilcox! Very welcoming and helpful. It makes things easy and simple as they should be while living here.

Review 33 (2020-02-07 - Rating: 5)
The new management here is awesome! Ana and Sara are so nice and always willing to help out! I have been here for about 2 years now and it has been wonderful!

Review 34 (2020-02-24 - Rating: 5)
Ana (Manager) is the sweetest person alive. I’ve had nothing but good experiences since I moved in.

Review 35 (2020-10-12 - Rating: 5)
Very nice apartment complex and I love the trails 🙂 looking too live there soon

Review 36 (2017-08-09 - Rating: 5)
Great village. Mother-in-law has lived here for years. Very peaceful.

Review 37 (2019-04-16 - Rating: 4)
Nice all ways parking 2 pool Carla and staff made it a ez move happy customer

Review 38 (2024-05-06 - Rating: 5)
Alex is a manager and very cooperative

Review 39 (2020-02-07 - Rating: 5)
A great place to live! I know I live there.

Review 40 (2019-11-09 - Rating: 5)
It very nice place to live

Review 41 (2021-03-14 - Rating: 4)
Gots goodness all over it

Review 42 (2020-02-02 - Rating: 4)
Nice

Review 43 (2021-12-30 - Rating: 5)
My mother lives here 🤴

Review 44 (2020-01-29 - Rating: 4)
It needs maintenance.

Review 45 (2021-09-17 - Rating: 4)
Beautiful place.

Review 46 (2020-01-02 - Rating: 4)
Nice place

Review 47 (2021-02-01 - Rating: 5)
Ride through

Review 48 (2017-03-29 - Rating: 5)
Everything

Review 49 (2017-10-24 - Rating: 5)
Affordable apartment

Review 50 (2018-12-31 - Rating: 5)
Brothers pad

Review 51 (2020-01-11 - Rating: 5)
AMAZING apartments

Review 52 (2018-11-24 - Rating: 4)
Nicky kempt

Review 53 (2018-10-29 - Rating: 5)
Nice

Review 54 (2020-02-24 - Rating: 5)
I wanted to thank Ms. Ana Pastenada, who is currently in charge of the apartment office, for the support provided. We had a problem since the end of last year and finally today, February 24, 2020, she solved it for us. We know that it took longer than usual because they were going through a period of transition and personnel changes. Once again, thank you very much for dedicating extra time to our case.