Joe W. Fly Co., Inc.

Photo of Joe W. Fly Co., Inc.

Located in Houston, Texas

Address: 4707 NW Industrial Dr, San Antonio, TX 78238, United States

Phone: +1 210-946-1688

Rating: 4.9

Services

  • Wheelchair-accessible car park

Categories

  • Air filter supplier

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-18 - Rating: 5)

    I recently had the pleasure of working with Joefly and Daana Elizondo, and I must say their customer service is exceptional! They were incredibly helpful with shipping filters for my order and went above and beyond to ensure everything was handled smoothly. Daana was particularly attentive and even offered to expedite the order if needed, which truly shows their commitment to customer satisfaction. I highly recommend their services and appreciate their dedication to making the process as seamless as possible. Thank you, Joefly and Daana, for your outstanding support!

  • Review 2 (2024-12-12 - Rating: 5)

    I had an amazing experience at Joe Fly, thanks to their outstanding customer service! From the moment I walked in, I was greeted with a warm smile and immediate assistance. The staff, especially Daana, went above and beyond to make sure I found exactly what I was looking for. She was incredibly friendly, knowledgeable, and truly took the time to help me with all my questions. Its rare to find such genuine and thoughtful service, and I truly appreciate her effort. Highly recommend this place, and I’ll definitely be returning!

  • Review 3 (2025-02-26 - Rating: 5)

    Being in the HVAC industry we’re constantly in need of all sizes of filters. When our regular parts stores doesn’t have what we’re looking for I call or email Daana. She’s always prompt with a response and gets our orders ready for pick up fast. My tech arrives for pick up and it’s always a quick and friendly transaction.

  • Review 4 (2025-02-11 - Rating: 5)

    Daana is an amazing rep. I being in 2 companies and I being working directly with here, I never miss anything and shes always at point with my deliveries and paperwork, I will highly recommend Joe Fly when you in a need of every kind of filters or belts 🤗.

  • Review 5 (2025-01-03 - Rating: 5)

    Weve bought filters from Joe W. Fly for the past three years. Every time they have provided top quality filters and delivered them extremely fast. Over the past couple of years Daana Elizondo has been extremely helpful. I recommend Joe W. Fly Co. to anyone needing good quality filters, delivered quick, excellent customer service and at a great price!

  • Review 6 (2025-01-15 - Rating: 5)

    As a business that handles HVAC needs for our customers, we’ve been working with Joe W. Fly Co. for some urgent filter requirements, which have been outstanding. The quality of their filters is top-notch, and we’ve seen a noticeable improvement in air quality for our clients. They offer a wide range of options, making it easy for us to find the perfect fit for every system we service.We’re also impressed by their excellent customer support and fast shipping. We’ve never had an issue with deliveries, and their team, such as Daana Elizondo who is always available to help if we need any assistance with orders. The ordering process is seamless and efficient, which makes our job easier.Thanks to Joe W. Fly, we can confidently provide the best service to our customers, knowing that we’re using high-quality HVAC filters. I highly recommend them to other businesses in the industry!

  • Review 7 (2024-11-11 - Rating: 5)

    Donna is amazing and always willing to help. There is never any kind waiting. Just call in give him a heads up with a PO drive there pick him up in a way you go. I wish more businesses were like this. Such a great team. Thank you

  • Review 8 (2024-11-11 - Rating: 5)

    In a world full of chaos, there is only one filter company that stands above the rest. Certainty is often overlooked by companies once they have gained a certain level of success. Joe Fly Co is not only successful but they are driven by customer satisfaction. You are certain to get the results you are seeking when dealing with Joe Fly and its loyal employees. Daana makes the process easy, if there is any obstacle in the way she will diligently work through it to accomplish the task at hand. When I walk into Joe Fly time stands still as I am blissfully carried into an ocean of customer care, but this is short lived also due to their lightning fast service.

  • Review 9 (2025-02-06 - Rating: 5)

    Miss Donna provides excellent customer service! She is very friendly and very knowledgeable. I like coming here. It feels like a 1 on 1 customer service, you feel like family here.

  • Review 10 (2024-09-28 - Rating: 5)

    Joe fly is best place to get your filters and belts. Anything you need, they have it!! Always very fast and efficient. The best part of Joe Fly is Donna, best customer service you could ask for! She is always ensuring orders are correct and making sure the customer is taken care, with a smile!!

  • Review 11 (2024-10-31 - Rating: 5)

    Great friendly fast service every time Donna has been very helpful over the years and we really appreciate her help. They offer great pricing for both our commercial and residential needs. Sales people in back have been very helpful. Thank you!

  • Review 12 (2024-12-13 - Rating: 5)

    Joe W. Fly Co. is both a customer and a vendor for our company. Weve been very pleased with them - they are always friendly and quick to take care of any orders we place with them. As our customer, they are VERY prompt to pay their invoice. Daana Elizondo has been great to work with!

  • Review 13 (2024-12-12 - Rating: 5)

    Never had an issue with Joe Fly. Mainly because of Daana and how organized she is. Great service, friendly, and always willing to help. Will definitely recommend Joe Fly to others because of her.

  • Review 14 (2024-09-10 - Rating: 5)

    Best place for filters in San Antonio. The service quality is exceptional. The team at the warehouse is always ready to assist. Dana is particularly attentive, ensuring that everything goes smoothly with the orders. The staff is very friendly. Id give them 10 stars if I could.

  • Review 15 (2024-09-23 - Rating: 5)

    The best place for air filters, Im the buyer for a small University in the Hill Country and Joe W Fly has all the filter sizes we use and even the custom ones. Daana is The Best! Super nice and very Professional! Highly recommend Joe W Fly for all your air filter needs and Daana as your sales rep.Jason G.

  • Review 16 (2024-10-08 - Rating: 5)

    Joe Fly has been assisting our business with quality & affordable custom orders for over 2 years. Prompt and friendly service always provided by Daana Elizondo. Great communication!

  • Review 17 (2024-10-24 - Rating: 5)

    Daana always treats us well. She treats us like family from day one and that’s something the other filter companies don’t have. We love to come in and place our orders because she always makes our day! I wouldn’t go to anny other filter company other than Joe fly.

  • Review 18 (2024-10-31 - Rating: 5)

    Daana was super helpful, she always is. Any time we had needed anything , she was able to help and if she couldn’t get what we wanted right away she was always doing her best to try and help. Overall experience is always great .

  • Review 19 (2025-01-15 - Rating: 5)

    Joe fly is the only place I go to get my filters they are very fast and reliable. They have amazing customer service and there is all thanks to Donna she is the best.

  • Review 20 (2024-09-19 - Rating: 5)

    This has to be one of the best most convenient places for me to pick up my filters. Custom filters, 4 inch filters, 2 inch filters, media filters. They also have belts which make this place my first and usually only shop stop to get my days going. Daana hands down makes the experience seamless effortless and even saves me from myself by ensuring all the correct items have been placed and picked up.

  • Review 21 (2025-01-15 - Rating: 5)

    Very quick and reliable supply house for filters. Daana does great with communicating and making sure we are in and out with our orders.

  • Review 22 (2024-09-26 - Rating: 5)

    I was going to a different air filtration shop and they were always rude with me. I got recommended from my co worker to go to Joe fly and I don’t regret it. Daana has been great with me and they have all the filters and belts I need.

  • Review 23 (2024-12-10 - Rating: 5)

    Daana is always pleasant and extremely helpful! We appreciate her knowledge and efficiency every time a tech stops in for an order she gets them back out on the road asap!

  • Review 24 (2024-10-01 - Rating: 5)

    Joe fly is the easiest way to purchase large amounts of filter, Daana is always willing to assist and go above and beyond to help . She always makes sure my orders are correct and delivered when we need them !

  • Review 25 (2024-09-25 - Rating: 5)

    As a team member at Retama Park, I can confidently say that Joe Fly Filtration Co. is our go-to for all our filtration needs. We purchase a lot of filters, and Daana has consistently provided us with outstanding customer service. Her knowledge and responsiveness make the ordering process smooth and efficient. She always goes the extra mile to ensure we have exactly what we need. I highly recommend Joe Fly Filtration Co., especially if you have the pleasure of working with Daana!

  • Review 26 (2025-01-07 - Rating: 5)

    I come in at least a handful of times a month to buy and pick up ordered filters and every time I walk in Donna is there with a smile and ready to help with no hesitation 10/10 experience!

  • Review 27 (2024-10-18 - Rating: 5)

    I would like to thank Daana Elizondo of Joe Fly for always providing me with great service. All I have to do is call in my order and in a short time I can pick up the ac filters I ordered. Always smiling and ready to help. A true asset to Joe Fly!Corky Espinosa

  • Review 28 (2024-10-03 - Rating: 5)

    Daana Elizondo is always very helpful and friendly when we call! Our experience is always a positive one. Clima Cool AC will continue to use Joe Fly for our belt and filter needs!

  • Review 29 (2024-09-30 - Rating: 5)

    I cant say enough good things about Joe Fly. Conveniently located right off of 410 and Bandera, always have our filters waiting upon arrival. No down time. And DAANA, definitely an asset to Joe Fly. Always happy, smiling, and very courteous. Goes above and beyond to get us on our way, but most importantly, always with a positive attitude and a smile. So thank you DAANA for all that you do, it doesnt go unnoticed, and we appreciate all that you do. Thanks a bunch

  • Review 30 (2024-09-24 - Rating: 5)

    We use Joefly here at Cool Planet Air all the time and Daana is amazing! Super fast and efficient. She goes out the way to ensure we are tooken care of and her repsonce time is impeccable. Thank you Daana!!

  • Review 31 (2024-09-25 - Rating: 5)

    Thank you for the quality service by Sal, Steve and crew and the products are of excellent quality. Daana provides awesome customer service goes above and beyond going out of her way to even come out on survey and deliveries and shawn as well. Adam utsa.

  • Review 32 (2024-10-09 - Rating: 5)

    Donna is extremely helpful and kind. Always welcoming and working hard to prepare orders on time. Never disappoints. A true gem and valuable asset.

  • Review 33 (2024-07-26 - Rating: 5)

    Joe W Fly Co is my “go to” when it comes to filters and belts. They always have everything I need no matter how big the order. Plus they make custom filters as well. Daana is the BEST!! She’s always so friendly and professional. The best part is the fact that she archives your orders to make it easy for quick pick up in the future.

  • Review 34 (2024-11-01 - Rating: 5)

    Daana E. is awesome. Goes out and beyond to make sure all orders are correct before leaving the dock. Quick response through phone/email orders.

  • Review 35 (2024-10-07 - Rating: 5)

    Daana is always 100% on top of things and can get orders pulled as soon as my order is processed. It makes Joe Fly San Antonio Trotter and Mortons GO-To Vendor for Filters and Belts.

  • Review 36 (2025-01-17 - Rating: 5)

    Just picked up filters at Joe fly and Donna was great. Store stayed open and extra hour on a Friday. 10 stars

  • Review 37 (2024-10-29 - Rating: 5)

    Great service. Great people. Great product. Daana is knowledgeable and helpful. Joe Fly is definitely our companies go to for filters.

  • Review 38 (2024-10-02 - Rating: 5)

    Danna is very professional and always has all the filters ready to go in a timely fashion. We really appreciate her ac tech.

  • Review 39 (2024-10-02 - Rating: 5)

    I work for Jones Lang LaSalle (JLL) and Daana is a great asset as she helps me with all my sites when it comes time to order my filters and the rest of team is great and very helpful thanks a bundle

  • Review 40 (2024-10-04 - Rating: 5)

    Danna with Joe Fly is the best. Take’s your order then she is on it. She’ll have what you asked for in no time. They always have what I need every time!

  • Review 41 (2024-09-26 - Rating: 5)

    Joe fly filters is my our go to filter supplier, Donna makes sure i always get the sizes i order quickly, the customer service is awesome.

  • Review 42 (2024-09-26 - Rating: 5)

    Customer oriented personnel that will process sales orders and will follow up to insure customer satisfaction. One special sales person is Daana Elizondo, who will expedite quote and orders very effeciently and effectively.

  • Review 43 (2025-01-02 - Rating: 5)

    It is a pleasure working with Daana. She is always super helpful with our orders here at AC Technical.

  • Review 44 (2024-08-12 - Rating: 5)

    This is the spot for filters and belts!! Always an amazing experience when dealing with Dana! Super helpful and always willing to make it as easy as possible by setting up deliveries for us! Definitely a one stop shop!

  • Review 45 (2024-12-16 - Rating: 5)

    If ever in need for filters, visit Donna at the NW Industrial location. She is awesome and always makes you feel welcome.

  • Review 46 (2024-05-14 - Rating: 5)

    Every time I come to this shop everyone is always super friendly! It’s always a good morning or good afternoon, they’re very helpful and extremely friendly. They move quick, and I’ve never had an issue communicating with them whether it be thru phone or email. Daana up front is amazing, she’s extremely knowledgeable and quick I never have to worry about my order with her and that’s because normally we stack the truck’s full! From management to the guys in the back the team all around is great!

  • Review 47 (2024-09-26 - Rating: 5)

    Daana of Joe W. Fly CoVery helpful in getting whatever it is you need. When it comes to filters any size you need. They will acomidate. They also have belts if needed. Great team and staff . Recommend anytime Ernest @ Cavender

  • Review 48 (2024-07-22 - Rating: 5)

    As account holders Trotter & Morton has had the best experience with Joe Fly. I email my filter order over to Ms Daana, and she is ALWAYS right on it, and super timely and her customer service amazing EVEN ON MONDAYS! :) we LOVE JOE FLY--thank you all-Michelle Smith T&M

  • Review 49 (2024-12-04 - Rating: 5)

    Daana Elizondo is the greatest!Customer service at the highest level with Joe Fly, Inc.!

  • Review 50 (2025-01-10 - Rating: 5)

    Front desk Donna is a great worker. Always make my day easier. Super reliable

  • Review 51 (2024-10-01 - Rating: 5)

    Air filter quality is the great. Thanks for Daana always helping out getting my orders. Thanks Joe Fly

  • Review 52 (2024-09-18 - Rating: 5)

    Awesome service . Front dest is so on point. She needs a raise for sure . She goes above and beyond to reflect Joe flys costume service standers.

  • Review 53 (2024-07-19 - Rating: 5)

    Excellent customer service with all their staff. I Work a lot with Daana, and Shawn. They are always quick to get my quotes and orders to me. Definitely recommend

  • Review 54 (2024-10-03 - Rating: 5)

    Joe Fly Co. has been my go to place for filters, their customer service is the best, both Priscilla and Richard have been great to work with, thank you guys keep up the great work!

  • Review 55 (2025-02-07 - Rating: 5)

    The service is amazing and the staff is wonderful! Daana at the front desk is a great help always with a good attitude

  • Review 56 (2024-08-14 - Rating: 5)

    Good place to get air filters for HVAC needs. Great customer service from front desk Daana Elizondo. The refrigerator in lobby is out of waters, need to refill so customers have cold water.

  • Review 57 (2024-12-03 - Rating: 5)

    Best service in the world. 10/10 recommend 👍Donna is always helpful and gets my orders correct.

  • Review 58 (2024-07-25 - Rating: 5)

    Daana is a awesome rep!!! Joe Fly is my go to for filters. They do a great job of getting filters you need

  • Review 59 (2024-07-16 - Rating: 5)

    This is the place to go for all your filter needs. Call Daana up and you’ll get friendly knowledgeable service. She strives to give you the best service around, always a pleasure to go place or pickup an order.

  • Review 60 (2024-05-28 - Rating: 5)

    My favorite filter shop, they always take great care of me. My filters are always right, labeled and organized. The best part is definitely Donna, she’s always super friendly and helpful, the best.

  • Review 61 (2025-01-23 - Rating: 5)

    We always received a great customer service from Dana Elizondo.

  • Review 62 (2024-05-13 - Rating: 5)

    Daana is the best SHE DESERVES A RAISE !!!! she makes sure our orders are done in quickly and she double checks the order herself she’s very friendly and adapts quickly to any changes that companies may throw her way SHE DESERVES A RAISE !!!!!

  • Review 63 (2024-10-24 - Rating: 5)

    Daana Elizondo is always prompt at responding to my requests! Highly recommend!

  • Review 64 (2024-08-06 - Rating: 5)

    Best place to get filters in San AntonioThe service quality is amazingly goodGuys at warehouse always ready to help“Dana” is very attentive and always making sure everything is right and goes smooth with the ordersThe staff is very friendlyWould give them 10 stars if that was an option

  • Review 65 (2025-01-07 - Rating: 5)

    I love coming to joe fly co daana does a wonderful job.

  • Review 66 (2024-10-14 - Rating: 5)

    This branch has always been great, we never have issues with our orders. Thanks Donna

  • Review 67 (2024-05-10 - Rating: 5)

    Have a good experience with Donna and Priscilla. Best customer service I have ever gotten they’re friendly. They’re nice. They know what they’re doing. They know their products. and they care about the customers that go to Joe Fly

  • Review 68 (2024-12-03 - Rating: 5)

    Donna makes your morning with her friendly smile . When picking up materials.

  • Review 69 (2024-07-26 - Rating: 5)

    Always a great experience coming to Joe fly. Daana is always super helpful and helps us get back on the road in a timely manner!

  • Review 70 (2024-10-30 - Rating: 5)

    Daana is always very helpful and makes sure my order is correct every time

  • Review 71 (2024-11-04 - Rating: 5)

    Jimmy and Jacob did an amazing job at my campus. They went above and beyond to assist us.

  • Review 72 (2024-10-03 - Rating: 5)

    Friendly and prompt!! Priscilla and Daana are so helpful and a pleasure to work with.

  • Review 73 (2024-10-07 - Rating: 5)

    Daana , does great service and always delivers!!! Best in the business.

  • Review 74 (2024-10-16 - Rating: 5)

    Daana does great service always in a good mood and very helpful.

  • Review 75 (2024-12-06 - Rating: 5)

    Donna is the best! Always great customer service!

  • Review 76 (2024-10-07 - Rating: 5)

    Always Great Service. Filters are always ready even on last minute orders.

  • Review 77 (2025-01-02 - Rating: 5)

    Deeana is on it!always has out last minute orders ready for us!

  • Review 78 (2024-07-18 - Rating: 5)

    Excellent customer service, friendly faces, and Daana! My orders always come out perfect!

  • Review 79 (2024-12-05 - Rating: 5)

    Daana is very helpful, very positive attitude and great customer service.

  • Review 80 (2024-10-04 - Rating: 5)

    Great customer service!! Donna does a fantastic job!!

  • Review 81 (2024-10-24 - Rating: 5)

    Danna is always very courteous knowledgeable and very helpful always in a cheerful mood

  • Review 82 (2025-02-10 - Rating: 5)

    Donna is always nice and extremely helpful

  • Review 83 (2024-11-14 - Rating: 5)

    Thank you Dana for your great customer service.

  • Review 84 (2025-01-03 - Rating: 5)

    Daana is always helpful and very knowledgeable.

  • Review 85 (2024-12-12 - Rating: 5)

    Daana has excellent customer service

  • Review 86 (2023-08-30 - Rating: 5)

    I have dealt with this company for years. I have become handicapped and got the wrong size. They very graciously saw to it the correct ones were dropped off. I have no one to drive me to the business and I almost didnt make it back.

  • Review 87 (2025-01-02 - Rating: 5)

    Donna always has great energy

  • Review 88 (2024-09-24 - Rating: 5)

    Danna was extremely helpful and got filters fast.

  • Review 89 (2024-11-12 - Rating: 5)

    Donna is AMAZING Excellent customer service

  • Review 90 (2024-05-21 - Rating: 5)

    Great customer service… The filters I order are always in stock. Great overall experience.

  • Review 91 (2024-05-14 - Rating: 5)

    Im in awe with the service from front desk, very professional. great job daana!

  • Review 92 (2024-12-04 - Rating: 5)

    Unbelievable customer service from Daana 👍

  • Review 93 (2025-01-10 - Rating: 5)

    Great experience and fact service

  • Review 94 (2024-12-04 - Rating: 5)

    Excellent service from daana

  • Review 95 (2024-07-18 - Rating: 5)

    For all my filtration needs, these guys are great !!

  • Review 96 (2024-07-19 - Rating: 5)

    Always helping out and great customers service

  • Review 97 (2018-02-23 - Rating: 5)

    Great filters and service. Erica was very helpful.

  • Review 98 (2018-02-23 - Rating: 5)

    Awesome customer service. Definitely recommend!

  • Review 99 (2024-07-30 - Rating: 5)

    Amazing

  • Review 100 (2018-10-24 - Rating: 5)

    Awesome costumer service and very friendly....

  • Review 101 (2024-10-24 - Rating: 5)

    Good job Dana

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