Westmount at Houston St.

Located in Houston, Texas

Address: 4611 E Houston St, San Antonio, TX 78220, United States

Phone: +1 210-934-7314

Rating: 3.6

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-30 - Rating: 5)
I love love this place. I recommend this place to anyone who is looking. With the chaos that is my life Aurora and Maria have made my home feel like a home. I have never had such a warm welcome and empathy when living in an apartment complex. They are always on top of my maintenance while taking consideration for my animals before entering the unit. They have made this an amazing process and would love to continue living here for years to come.

Review 2 (2024-10-11 - Rating: 5)
Due to my rush to find something quick but also feasible for my family, Aurora was amazing helping me get into an apartment within 24 hours. The apartments are very spacious and nice for the price as well.

Review 3 (2024-09-09 - Rating: 5)
From the time I walked into this place to inquire about the property, the girls in the office, Aurora and Maria, were just amazing. They helped us with all our needs and showed us around to a couple different places to find the best fit for us. I recommend this place to anyone if you are looking for a place that feels like home.

Review 4 (2024-11-09 - Rating: 5)
Westmount Apt is on top of maintenance and the staff there is awesome!If there is something that needs attention they are on it right away and are very approachable. I have no issues with pest control at all since I have lived here.

Review 5 (2024-11-13 - Rating: 5)
Aurora was amazing through the whole process communicated every step of the way and even went the extra mile to make sure everything was done when I moved up my move in date last minute!

Review 6 (2024-09-20 - Rating: 5)
The staff is excellent they have been very helpful the community looks really clean. And the unit was nice and clean and definitely well put together. I definitely appreciate them so much

Review 7 (2024-10-22 - Rating: 5)
The manager was very helpful and walked me through the entire process. A very welcoming home for anyone looking for an apartment.

Review 8 (2024-11-21 - Rating: 5)
Aurora and Maria were most helpful with the move in process, friendly answered questions, and made this the most easiest and best move ever!

Review 9 (2023-06-27 - Rating: 5)
I really want to thank Jasmine, and Aurora for helping me. I was having problems with my old apartment manager just because he didn’t want to sign a paper, put Jasmine and Aurora have been so patient. Also Jasmine help me to get an 4 bedroom apartment and Aurora took care of a honeycomb outside the the apartment. Thank you girls you are the best!

Review 10 (2023-03-07 - Rating: 5)
We originally had a place lined up, but it fell through after we drove 17 hours just to be told that it wouldn’t be ready until next week. Came and stumbled upon this place and within a day, we were able to have a place to call home as the office worked hand in hand with us and our situation. Undoubtedly, I must commend the office staff, Jasmin and Aurora. We definitely appreciate your due diligence with working and helping us. I pray your hard work goes a long way and it definitely does not go unnoticed.

Review 11 (2021-10-08 - Rating: 5)
The new management team has done a great job addressing our needs.the try to address everything as best as they can especially since previous companies didn’t care much for the residents. Our maintenance requests have been taken care of in a timely fashion and we never had an issue with anyone in the office. Such a great improvement from the past management companies. They opened up the pool for the first time in years and kept repairing it even after residents damaged it! I feel like they are trying to make things happen.

Review 12 (2019-09-19 - Rating: 5)
I cant say enough about this place. staff has been phenomenal. They have bent over backwards to help me and show me everything about this complex. Jasmine is amazing person. Im thinking of moving soon and this will be the place to go. Her enthusiastic and amazing attitude makes you want to move there. I highly recommend her. she has the attitude and professionalism to run the place. So call her up if you need any information.

Review 13 (2022-03-26 - Rating: 4)
New management is great!! I adore Aurora and Jasmin very much I really hope this manager is here to stay! Thank you so much for your help and keeping your word. I really appreciate the both of you for getting the job done as well as the maintenance team Thank you again so much!

Review 14 (2019-09-19 - Rating: 5)
First, I would like to thank Jasmine for all of her help and patience throughout the time I have spoken with her over the phone and in person!She answered all questions respectfully and very calmly even with so many questions I kept asking. So glad I was able to speak with her— very kind young lady and has outstanding customer service! 🙌🏼Secondly, I loved the layouts in the apartments and the pool looks awesome!P.s. Also, Betsy was very sweet the second time I spoke with her!!! Very nice and informative!

Review 15 (2022-06-22 - Rating: 5)
Jasmin is so awesome (The whole team is..) but this review is for you Jasmin. Thank you so much for all you do! I definitely have ease after you going over to my home before ending your day of work to check my place out while I was not in town. I really appreciate all you do! Thank you again for all your kindness it goes a long way I am very Thankful.

Review 16 (2019-09-18 - Rating: 5)
Just want to brag on Electra for a minute!! She is absolutely amazing, and has done the most fantastic job with the property since the new owners took over!!! If you’re looking for a new place to call home, do not hesitate to contact Electra! Best decision my family and I have made and we cannot recommend her enough!

Review 17 (2019-09-18 - Rating: 5)
Electra has helped me out so much, words wouldnt do her justice. Shes done such an amazing job turning over the property! I would highly recommend contacting Electra if you are looking for a top notch team, and an apartment that feels like home.

Review 18 (2022-03-24 - Rating: 5)
Management is great Miss Aurora is such an amazing apartment manager she’s always so pleasant and helpful and Jasmine is an outstanding receptionist! Anything I’ve needed they’ve helped with no issues never rude the customer service I’ve seen is awesome!

Review 19 (2019-10-02 - Rating: 5)
After visiting here and having Electra help me, I heard some not so great things. However, after speaking to her more and learning that new owners have taken over, I’m excited to move in next month! If it wasn’t for Electra’s helpful demeanor and exceptional service, I wouldn’t have found the best place for me! Can’t wait for next month!

Review 20 (2019-09-18 - Rating: 5)
Just want to say how much help Electra has done for me getting into my new apartment , she really has done an amazing job turning over the property since the new owners took over. I recommend anyone looking for a new place to contact her!

Review 21 (2019-09-19 - Rating: 4)
There was a young lady by the name of Jasmine who was VERY pleasant. She helped me answers all of my questions and if she didn’t know the answer she looked into it for sure! She was very professional and pleasant. She really knows what she talking about and I appreciate that!

Review 22 (2019-09-18 - Rating: 5)
I called earlier this week to ask for prices and availability later this month since I’m moving to San Antonio. I wanted to give a quick shoutout to this awesome girl who I spoke to, Jasmine. She was extremely helpful and down to earth she was during the phone call and explained the apartment and what it is like (including price) which she explained very clearly and throughly. Thank you Jasmine for all your help and the information you provided for me! 🙏🏽

Review 23 (2021-10-03 - Rating: 4)
This place is under new management. So far they seem to be making great changes. Our maintenance tickets get taken care of quickly and efficiently! The house is nice and open with very friendly neighbors! Great location too!

Review 24 (2019-09-20 - Rating: 5)
I have to say that the customer service I received from Jazmine was amazing. She was extremely helpful with answering all my questions and concerns. The world needs more people like her when it comes to being of help. She was very caring and patient with my questions. She gave me the time I needed to explain everything to me and with that said please see Jazmine with any of your needs or concerns. Thank you again Jazmine!!!

Review 25 (2023-11-20 - Rating: 5)
I just want to share that Maria the assistant manager was very friendly and answered all my questions . And gave me the best service.and a wonderful tour.

Review 26 (2019-09-19 - Rating: 5)
Im extremely happy to have called in and talked to jasmine, with her work and overall experience! I’d definitely recommend asking for her if you’re looking for apartments or kind of Information 🙌🏻 Thank you again jasmine

Review 27 (2019-09-18 - Rating: 5)
Called in to request some info, I was very satisfied to speak with Betzy Mendez, she informed me in a great respected way and clear enough, Excellent communication, called returned as promised (which in majority of the apts never happens), I totally recomend this apts....

Review 28 (2019-09-18 - Rating: 5)
Jasmine helped me out. Really nice girl I was sold by her nice smile and customer service. If you are looking in the area ask for her to help you.

Review 29 (2020-12-04 - Rating: 5)
The property gained new management on 12/1/2020 they immediately took care of the maintenance issues we’ve had for months.My family is very grateful.

Review 30 (2019-09-18 - Rating: 5)
I have lived in these apartments and the management is great, nice and very helpful. The maintenance in the apartments are nice and kept up.

Review 31 (2021-06-23 - Rating: 5)
I love it here they are very caring and address all my concerns or issues right away made my first apartment experience comfortable

Review 32 (2021-09-17 - Rating: 5)
The manager here has helped me and my family so much in the past in last four months shes wonderful and if u have any concerns just ask her she will help you get help

Review 33 (2019-09-18 - Rating: 5)
I had an amazing experience!!!! Jasmine was very nice and she was very helpful. I recommend her to anyone!

Review 34 (2019-09-18 - Rating: 5)
Electra is always so helpful, very dependable, and is highly recommended. Can’t say enough great things about that young lady.

Review 35 (2019-09-20 - Rating: 5)
I would highly recommend this place, they have excellent customer service, I was working with Jazmine and she answered all my questions in a timely and proficient manner helping me get through this process much faster. Cant thank you enough!

Review 36 (2019-09-19 - Rating: 5)
Electra helped me. Complex looks great since new owners took over. Recommend to any one looking

Review 37 (2019-04-03 - Rating: 5)
Loving the new company and the new manager is so nice. Kimberly was very informative and thorough with all the questions I had.

Review 38 (2023-10-08 - Rating: 5)
The customer service here is so awesome! Thank you guys!

Review 39 (2022-04-14 - Rating: 5)
Excellent serviceWe have been here for just over a year and the treatment from the administration is excellent, thank you Aurora for your attention.And the maintenance staff is excellent.Any detail that I have in my apartment they immediately come to solve it, thank you very much Nicolás from maintenance excellent work and I like the kindness with which the administrator Aurora provides attentionI would even say that I like walking back and forth to the office🤭 keep it up, super recommended and a safe and quiet place to live