Touchstone Property Management

Located in Houston, Texas

Address: 15305 Dallas Pkwy 12th Floor, Addison, TX 75001, United States

Phone: +1 214-438-0996

Rating: 3.9

Review 1 (2024-10-14 - Rating: 5)
Touchstone Property Management has been an absolute pleasure to work with through every step of the process. Their attention to detail, quality of service and genuine appreciation for me as their client, really made me feel like I was their one and only client. Look nowhere else for your property management needs and services, I will only recommend Touchstone. The owners and all their team are a joy to be around and they exude excellence and professionalism.

Review 2 (2024-10-14 - Rating: 5)
Ever since this new management company took over my apartments things are finally get dome. I put in a work order almost 2 months and nothing!! The new manager Stephanie is awesome and really listen and gets things done. I went to tell her about my plumbing issue and roof leak and BOOM 2 days later its fixed. Touchstone is really on their game! So far, but needless to say Im one happy guy!! 💪🏾🙏🏽

Review 3 (2024-10-14 - Rating: 5)
Touchstone Property Management is a professional company that truly takes care of their tenants. I’ve been living at one of their properties for over two years now, and I have no complaints. Their service and attention to detail have made my experience very positive.

Review 4 (2024-10-15 - Rating: 5)
My experience with Touchstone Property Management has been great. Their team is professional and responsive. They seem willing to do whatever it takes to create and maintain a safe, clean family living environment.

Review 5 (2024-10-14 - Rating: 5)
Great property management company. The staff is phenomenal! Joel and his team are extremely professional, they genuinely care about their customers, tenants, & the properties they manage, and they always provide a service that goes above and beyond the status quo.

Review 6 (2024-10-14 - Rating: 5)
Everyone’s experience may be different, but mine with Touchstone managing Maxton West has been really good. As a tenant for over five years, they’ve always been professional and attentive to my needs. I have no complaints.

Review 7 (2024-10-16 - Rating: 5)
In working with Touchstone for the last couple of years they have provided the professionalism, knowledge and expertise on managing my property and raising my property occupancy to 100% with a waiting list of people asking for occupancy. I highly recommend Touchstone to others that are looking for a trusted PM team.

Review 8 (2024-10-17 - Rating: 5)
Joel and Luz Delgado are exemplary business owners. They can keep their word and provide excellent services! We recommend them for all your property management needs.

Review 9 (2024-10-17 - Rating: 5)
Touchstone provides very professional services. The people in there organization are very kind and they possess a spirit of excellence! Their management team is always on point and follow up with their task well.

Review 10 (2024-10-15 - Rating: 5)
What great dignity this management company operates in! They go above and beyond to make sure a property is properly maintained and diligently manages all aspects of the business.

Review 11 (2024-10-30 - Rating: 5)
I have been living in my current place for 5 years now and we have been by several management companies in that time period but since Touchstone took over it has been great I feel safe now in my home and stuff gets taken care of right away thank you

Review 12 (2024-10-14 - Rating: 5)
Their professionalism, and customer service are truly commendable. From prompt response to clear communication, they have made everything stress-free and efficient.

Review 13 (2024-10-14 - Rating: 5)
Going on 2 months with being with this company and so far everyone has been very helpful, and Im very glad I made the change.

Review 14 (2024-10-14 - Rating: 5)
Such a great property management company in DFW area. Luz and Joel are so great!

Review 15 (2020-09-24 - Rating: 5)
Touchstone Property Management has done an excellent job for our properties! The owners are very responsive to our calls, texts, and emails. Their employees are very professional and the residents feel comfortable when they are on the property. Touchstones maintenance people know how to repair most anything and they do the repairs quickly and economically. I highly recommend giving them a call and giving them an opportunity to do a great job for you too!

Review 16 (2024-10-16 - Rating: 5)
Touchstone is best in the business. Wouldnt recommend any other property management.

Review 17 (2024-10-14 - Rating: 5)
Great company and place to work with. It’s all well organized.

Review 18 (2023-11-07 - Rating: 5)
They are renting apartments good prices and 1/2 of the first month off

Review 19 (2023-09-03 - Rating: 5)
Very responsive, hard working & accountable team. They know what they’re doing. What we love is that they are always available and listen to feedback/observations and they take action.

Review 21 (2023-09-19 - Rating: 5)
New management that took over where I live and they are doing a lot of improvements. Thank you for taking care of your residents.