RPM Reliable Property Management, Inc.

Photo of RPM Reliable Property Management, Inc.

Located in Houston, Texas

Address: 4501 Spicewood Springs Rd 1040 Ste 1040, Austin, TX 78759, United States

Phone: +1 512-732-8388

Rating: 3.8

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Property management company

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-03-03 - Rating: 5)

    Put in a maintenance request for someone to look at my dryer since it was making a horrible noise. They came out in a day or so, real quick took a look, fixed the noise issue but I still needed a part so the tech was going to get with RPM and have them order. Next thing I knew I was being called to schedule for a new dryer in 2 days. I was both surprised and happy with how quick everything was and communication was great!

  • Review 2 (2024-12-19 - Rating: 4)

    RPM is always very responsive with tenant needs. The monthly air filter deliveries help us to stay on track with replacing them, and its much cheaper than buying them yourself.My only suggestion is to maybe have a valid email to respond to them, as it seems they get kicked back as undeliverable. Otherwise weve been pleased with our relationship with RPM.

  • Review 3 (2024-09-25 - Rating: 5)

    This is bar none one of the best property management companies in the Austin area. I have dealt with a few other property management companies, but this is by the far the most personable and attentive from the tenant perspective. Often times, most others companies really only work for the owner and let you know that, but you can tell they really want the tenants to have a good experience with their properties as well. From an owners perspective, they are very thorough with the maintenance and make good record of it. Lastly, this company is ran by really good people who are professional and caring; something you dont get out of some of the larger more corporate property management companies. They are a local family business from what I can tell at the end of the day. Highly recommend for owners and tenants alike.

  • Review 4 (2024-11-22 - Rating: 5)

    Priscilla and Ryan helped guide us through the entire process. From the moment we called to approval it was less than 48hrs. They were the first company we talked to that had actual representatives here in Austin and didn’t require you to speak with a robot or someone overseas. 10/10.

  • Review 5 (2024-08-26 - Rating: 5)

    Our dishwasher was showing a code for the heating element. RPM had a tech at our home the next day. And within a week we had a new dishwasher! Best Buy’s gave window of 7-7 for delivery. They were here at 8:30am. Dishwasher out/replaced/cleaned up their trash all within the hour!

  • Review 6 (2025-01-07 - Rating: 5)

    Pricilla always goes above and beyond to help in anyway she can. She is quick to respond and get things taken care of! I appreciate her very much!!

  • Review 7 (2024-11-08 - Rating: 5)

    We have been renting a home through RPM for the last 18 months. Over the course of our move-in, we have had several minor and one or two not so minor maintenance requests. RPM has consistently responded to our maintenance request in a timely and professional manner. We just cannot ask for more from property management company. They are very pleasant and professional people to work with and I do not hesitate to recommend them.

  • Review 8 (2024-11-22 - Rating: 5)

    I needed to find a new place within just a few days and RPM was so quick to help find a place and get me approved to move in! Thank you so much to Ryan, Diann and Priscilla for their kindness and help in this stressful time!

  • Review 9 (2024-09-16 - Rating: 5)

    Great company and will get the job done fast! They were on top of it!!! Hot water heater shorted out and they moved quick! The guy came and knocked it out in a couple of hours.. Great Company Im very impressed with the way they stay close to the clients.. Thank you all

  • Review 10 (2024-04-30 - Rating: 5)

    Priscilla and all the RPM Team were a pleasure to work with. They explained all the documents being signed and the home was ready for an easy move-in. If you are interested in hiring property managers or need to rent, give them all call.

  • Review 11 (2024-05-29 - Rating: 5)

    RPM has helped 2 of my clients get into lease homes and it has been such a great experience for all. They are quick to answer and address any questions for concerns.

  • Review 12 (2021-02-02 - Rating: 5)

    We currently have RPM as a management company for our home. The team is responsive and professional. I communicate with Bobbie Love regarding a majority of my questions and or concerns and she has been extremely reliable with regard to acting as an efficient facilitator for any service calls or communication that needs to be done with the property owner. I also have been very satisfied with the companies that they contract with to perform repairs, etc... specifically Miss Maes Cleaning & Maintenance. The owner (John Osborn) is so down to earth and very helpful / flexible with scheduling appointments. We have been very satisfied with this agency.

  • Review 13 (2024-10-23 - Rating: 5)

    Professional and reliable property management. Very prompt service when it comes to maintenance requests.

  • Review 14 (2022-01-21 - Rating: 5)

    We have thoroughly enjoyed leasing from RPM. They are very prompt in servicing maintenance requests, communicative with anything we have needed, their entire staff is professional and goes above and beyond. I have dealt with horrible management companies in the past so dealing with honest, caring people is truly refreshing. I highly recommend them!

  • Review 15 (2024-03-04 - Rating: 5)

    The garage door company assigned to us came out and looked at the situation. They determined it was the original board or computer part of the garage door opener and had to be replaced. They were very helpful and knowledgeable.

  • Review 16 (2020-09-22 - Rating: 5)

    We have rented a townhouse through RPM for about 4 months and have had an excellent experience. On the occasions when we have needed a maintenance issue addressed, they have responded quickly and professionally. Staff are friendly, helpful, and professional. I dont often post reviews, but in this case the exception is warranted.

  • Review 17 (2018-02-21 - Rating: 5)

    Weve only been with RPM for 6 months now and I am beyond grateful for their timely and thorough communication, attentiveness, and overall care for us as tenants- everything from applying to the house to tending to maintenance needs. We have felt very taken care of and have thoroughly enjoyed our time as their residents.

  • Review 18 (2016-05-26 - Rating: 5)

    We have worked with RPM for 1 year. Service has been both timely and efficient. Our home has had issues with stove, it was replaced in 2 days. Microwave was sketchy, replaced in 1 day. They are very professional and I appreciate that to no end. Thank you RPM for all you do. A satisfied tenant.

  • Review 19 (2022-01-21 - Rating: 5)

    The RPM team helped get us in a home when our Round Rock house sold. They went above and beyond to make sure it was an easy transition and enjoyable experience. I highly recommend renting from Reliable Property Management. They are Awesome!

  • Review 20 (2024-04-06 - Rating: 5)

    We have not had any issues with RPM Reliable Property. The few issues we had were taken care of quickly and efficiently.

  • Review 21 (2019-10-28 - Rating: 5)

    Lenny and the team was great. They explained everything to myself and were spot on with the delivery date and time. The team was very professional and were very patient with my family. Having two young children and a pregnant wife was stressful; however, Lenny was very understanding and was great. Also, Marivel was very responsive and called to check in on the move on multiple occasions. She was very comforting during the move and was able to answer all questions we had. Overall this was an amazing experience and couldn’t have asked for a better team to help with this relocation.

  • Review 22 (2022-09-21 - Rating: 5)

    Great company I must say. Any issue have, they are there right away. They respond fast and I appreciate that. Property itself is ok, but that is not on the company. RPM is good for business so far. Easy payments and etc.

  • Review 23 (2020-08-25 - Rating: 5)

    So far RPM has followed through with everything they promised, and even had a garage door opener installed weeks ahead of when they originally promised. They are thorough and professional. If you have bad credit or a poor rental history they will weed you out.

  • Review 24 (2021-07-05 - Rating: 5)

    RPM as an organization is focused and dedicated to providing the best service; not only for its property owners but also for the tenants.The moment that my service request, a large fallen tree, was reported, it seemed the entire company was engaged in getting the right professionals in place to provide the information to select the right service technicians. Within 2 days, the owner and president of RPM made a personal inspection of the damages.

  • Review 25 (2022-02-16 - Rating: 5)

    We have rented twice from RPM and they have been great. Seamless move in and move out. When an issue arose with the house they were always very quick to respond and send out the correct person to get the issue resolved.

  • Review 26 (2023-10-04 - Rating: 5)

    RPM has been great from day one!! Diann and her team are as professional and friendly as can be! Priscilla and Sabrina go above and beyond to make sure all of our questions have been answered!!

  • Review 27 (2020-04-19 - Rating: 4)

    Prompt communication. Responsive and helpful regarding an issue with the property. Respectful of pets during regular inspections. Nickel-and-dimed us a bit on move out (charged for leftover firewood bundles for the fire pit, throwing out leftover weed killer, fence boards that were rotten, painting a room that hadn’t been painted when we moved in, etc.). But overall? Positive rental experience.

  • Review 28 (2024-03-29 - Rating: 5)

    Dealing with Ryan has been a great experience. He was very professional. The transaction went well.

  • Review 29 (2019-11-04 - Rating: 5)

    Laurie is AMAZING. She is very attentive and on top of her work. We hit a few hurdles along the way (out of my/RPM’s control) and through it all Laurie was always very supportive and easy to work with. Dear management: Please give Laurie a raise! 5 stars across the board 😊

  • Review 30 (2022-08-10 - Rating: 5)

    We recently rented a townhome through RPM and the process has been great so far! They have been responsive to our questions and our interactions in person have been enjoyable.

  • Review 31 (2021-06-07 - Rating: 5)

    RPM is always professional and quick with responding. The app makes communications easier. Repair person was personable, fast and transparent. He always does an excellent job whenever he comes.

  • Review 32 (2017-09-08 - Rating: 5)

    They have been amazingly helpful and understanding.I rented a property in round rock for over a year and have only praise for how well they treated me.the repairs were done with reasonable timeliness.

  • Review 33 (2022-06-13 - Rating: 5)

    They communicated back quickly and the application process for my client was very simple!! I would definitely recommend using them! Bobbi Love was so efficient as well!

  • Review 34 (2024-06-26 - Rating: 5)

    Great service. I rent a house with this management for a few month and they helped me to fix a few issues in it.

  • Review 35 (2024-05-29 - Rating: 5)

    We have had such a great experience with this property management team! They have been quick to answer any questions

  • Review 36 (2022-02-01 - Rating: 5)

    RPM is fantastic. All contact has been accepted and acted upon immediately. Cold not ask for better or more qualified staff. Thank you RPM, Max and Evelyn.

  • Review 37 (2019-09-25 - Rating: 5)

    Weve been with RPM for some time now. Whenever something needs fixed, they quickly send out an expert who always solves the problem. Great service!

  • Review 38 (2018-07-24 - Rating: 5)

    Love this company! They are so on top of things if anything went wrong with our house! Working with Laurie and Brooke was a great experience!

  • Review 39 (2022-10-06 - Rating: 5)

    They are not only professional but nice as well. The whole team has been so helpful regardless of the issue or time of day. Thanks RPM.

  • Review 40 (2019-05-01 - Rating: 5)

    They manage a couple of properties for us. Efficient. Reliable. Responsive. Handles both good tenants and trouble tenants respectfully and well.

  • Review 41 (2020-04-11 - Rating: 5)

    Thanks for all yall help on helping me with duplex ! Great Customer Service , nice duplex, nice area in Georgetown. RPM Relaible Propery Management has awesome Staff ! Thanks

  • Review 42 (2023-06-02 - Rating: 5)

    They listen and have patience. They are always willing to work with you. The entire team is great!

  • Review 43 (2019-11-04 - Rating: 5)

    Laurie was awesome! This whole transaction was smooth and the company as a whole works very hard to meet your needs

  • Review 44 (2023-03-24 - Rating: 5)

    I made two maintenance requests and both issues were resolved quickly and efficiently.

  • Review 45 (2021-03-24 - Rating: 5)

    BEST MANAGEMENT TEAM YOU COULD EVER ASK FOR!!!pay your rent on time and take care of your assigned property and they will take care of you!!

  • Review 46 (2019-10-25 - Rating: 5)

    Wanted to say thanks for all yall have done since we moved in. Very friendly and quick to get things taken care. Yall have made our move great!

  • Review 47 (2022-12-05 - Rating: 5)

    Excellent management services. Quick and effective communication, maintenance is professional and knowledgeable

  • Review 48 (2024-11-24 - Rating: 5)

    Excellent

  • Review 49 (2022-08-10 - Rating: 5)

    One of the best property management companies in Austin Texas hands-down.

  • Review 50 (2018-08-23 - Rating: 5)

    Professional staff and a large inventory of properties. Definitely check them out if you are looking for a home to lease.

  • Review 51 (2024-01-02 - Rating: 5)

    Super easy and extremely fast maintenance request process.

  • Review 52 (2023-03-27 - Rating: 5)

    Maintenance requests are handled quickly and efficiently.

  • Review 53 (2020-08-17 - Rating: 5)

    Service requests are usually complete same day or next day.

  • Review 54 (2024-02-19 - Rating: 5)

    They are real estate experts

  • Review 55 (2019-09-23 - Rating: 5)

    Very friendly and very fast at responding and processing!

  • Review 56 (2020-07-06 - Rating: 5)

    Amazing customer service and fast on maintenance issues!!

  • Review 57 (2023-01-25 - Rating: 5)

    Thanks every thing went great thanks

  • Review 58 (2016-06-25 - Rating: 5)

    They go out of their way to assist.

  • Review 59 (2023-03-22 - Rating: 5)

    Fast, friendly and respectful!

  • Review 60 (2020-06-22 - Rating: 5)

    They were great!

  • Review 61 (2025-03-04 - Rating: 5)

    Always responsive and quick to resolve issues. Definitely recommend!

Similar Organizations