Residential Leasing & Management Corp.

Located in Houston, Texas

Address: 2170 Buckthorne Pl # 325, Spring, TX 77380, United States

Phone: +1 832-952-1442

Rating: 4.2

Services

Wheelchair-accessible car park

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-03 - Rating: 5)
The office staff have been incredibly kind, helpful, and gracious throughout our lease. They have answered all of our questions, promptly worked through our work orders (sent someone the same day), and worked with us through some hiccups. I am very appreciative of their service and hope to continue a great lease.

Review 2 (2024-10-16 - Rating: 5)
I have know Matt Griffin for almost 20 years, and Im quite sure he has been in this business for more than 40. He is, without a doubt, one of the most fastidious people I know, as he wants everything in working order and to look its best. His attention to detail never wavers, and any issues that do arise are quickly taken care of by him and his team. You can count on the fact that his properties will always be top notch in all respects!

Review 3 (2024-10-17 - Rating: 5)
I’ve known Matt for over 20 years. He is a very skilled professional in the property management business: Experienced, knowledgeable, efficient, and tactful. He is a pleasure to work with and saves his clients time & money by prioritizing the critical decisions involved and clearly explaining the pros & cons of the many choices involved in managing rental properties. His track record speaks for itself. He should definitely be on everyone’s one’s short list of candidates when looking to hire a property manager.

Review 4 (2024-12-03 - Rating: 5)
I write to commend HALEY AND RHONDA of this leasing management organization. I have lived in the rental property and they have been kind and caring over any issue that I have had (which have been few). I simply appreciate the personal care they take with me and my rental needs. Thank you so very much.

Review 5 (2024-11-15 - Rating: 5)
Really good leasing management company. Rhonda is the best. Always quick to respond to any needed repairs. The whole team from anyone I’ve ever dealt with was and is always nice and considerate. Thanks RLM staff.

Review 6 (2024-12-18 - Rating: 5)
RLM has been wonderful to work with. Everyone at the office works hard to resolve problems, facilitate tenant and owner communication. Thank you Hayley, Vickie, and Kayla!

Review 7 (2024-09-19 - Rating: 5)
Very pleased with this company after recently relocating here. Our A/C went out and they were able to get replacement parts from their contractor and installed within 24 hours. Cannot beat this customer service at all and much appreciated as this summer heat is unbearable without air conditioning.

Review 8 (2024-07-30 - Rating: 5)
I’m an agent with Connect Realty and Vicki Evans was an absolute pleasure to work with. Always very professional and proficient. I look forward to more transactions with her. The receptionist was always very polite and helpful as well. 😊

Review 9 (2024-10-15 - Rating: 5)
Ive known the CEO for about 30 years and he is honest, fair, knowledgeable and works hard to please all concerned parties in any transaction.

Review 10 (2023-11-01 - Rating: 5)
We’re about two and a half months into our lease of a property managed by RLM and thus far I’ve been very impressed by the professionalism and attentiveness of all their staff from application through move in.I have to give a specific hat tip to Rhonda, who went beyond the call of duty to help us resolve a maintenance issue recently when we were about to leave for vacation. She and Fred, their maintenance person, took initiative when the work order was initially canceled by the owners (due to the HVAC being under warranty) and helped ensure we got it handled prior to leaving.

Review 11 (2024-10-18 - Rating: 5)
Brad and his team are amazing! They manage their properties to the fullest and have been great to work with.

Review 12 (2024-10-15 - Rating: 5)
I am a renter and this company has been the best so far! They get things done when needed and always respond in a timely manner.

Review 13 (2024-10-17 - Rating: 5)
Love how quickly they were able to approve lease. Responds quickly to maintenance issues. I would highly recommend them as a management company.

Review 14 (2024-10-24 - Rating: 5)
The team at RLM is great!! They are very responsive when I call and super understanding.

Review 15 (2020-10-13 - Rating: 4)
I have been working with residential leasing now for a number of years as they manage my rental properties. I have really had good experience with them. Their staff is very responsive and works very efficiently to resolve all of my rental issues. I continue to work with them in a very effective manner and will continue to do so I assume for a number of years more until Im not in the rental property business anymore. I find they are very responsive when it comes to maintaining the properties in a very efficient manner and renting the properties quickly and efficiently. I have no problem in recommending residential to others who might be in the rental property business.

Review 16 (2017-12-06 - Rating: 5)
The people who work for residential leasing & management are what makes the organization so great. Weve been with the company for 3 years and they been nothing but helpful. They found us great tenants who never caused problems and are such nice people theyre still friends. They helped us through Hurricane Harvey and the flooding after and are still being extremely helpful as we rehabilitate our home, giving us ideas, help and a wonderful contractor, who is honest and does great work. Thank you Residential Leasing & Management Corp

Review 17 (2024-10-17 - Rating: 5)
Since, I have known Residential Leasing & Management, I believe they are one of the most professional groups I have worked with. I have assisted many tenants with leasing homes that the company manages and have always found the experience exceptional. The owners and the entire staff are always available to answer questions and to make sure that all applications and any issues are processed quickly and to the tenant’s satisfaction. Brad, Vickie, and Hayley, really go the extra mile to make sure that the homes are well maintained and clean for the enjoyment of tenants and for peace of mind to the owners. I would recommend working with RL&M for all your leasing and property management needs.

Review 18 (2020-10-12 - Rating: 5)
From the moment we first contacted RLM based on a recommendation from a friend who was a customer for several years, we have received the highest level of service. Hayley is most outstanding when it comes to responding and following up. She is always courteous and never makes me feel like Im being a bother. I havent had much interaction with other members of the RLM team but whenever I call, they are helpful and if they arent able to answer my inquiry, they quickly put me in touch with someone who can. Everyone is knowledgeable and has made our first experience as landlords remarkably pleasant. We are so grateful!

Review 19 (2020-10-13 - Rating: 5)
I have had another Property Management Co. previous to RLMC and NO other can compare to RLMCs PROFESSIONALISM. I receive an immediate response with any question or comment I send. They are on top of all items or problems that need to be dealt with. The employees are extremely pleasant to work with and my tenants are very happy and renew each year. I feel because of the quality of their work that value of their costs are reasonable. There is no reason I feel anyone should consider any other Company to manage any property an investor may own!

Review 20 (2023-02-17 - Rating: 5)
We live in California, and recently bought a home in Texas for the future of our family. It had been a difficult decision for us two years ago thinking about moving out of state. And we finally did it. At first, we left the home vacated for a while, just to use it for our family vacation. Then we decided to put it up for rent lately. I had been searching for too many property managements but could not find a decent one. One day, I found RLM from the Google app, picking up the phone, and make a call, it was my pleasure speaking to Ms. Hayley. She was very honest, supportive, informative, and explains to me everything about the rental process as a property owner. I felt that I earned the trust from her right away. What I meant was from the start of the listing untill renting it out. Ms. Hayley, Mr. Brad, and Ms. Vickie always keep us posted, they are so responsible, knowlege, and passion with their works can say it all.Again, we truly appreciate your great help Ms. Hayley, Mr. Brad, and Ms. Vickie.Bruce Trinh & Van Do,

Review 21 (2020-10-06 - Rating: 5)
RLM handles my Rental Property Management in an excellent way. They got to know me and my preferences, they are always readily available for my questions. They are professional, polite and personable! My tenants are happy, and I am happy. They are the best Property Manager I have worked with.

Review 22 (2022-05-04 - Rating: 5)
We just moved into our new home - the whole process has been very smooth. The Staff are quick to respond and very eager to assist. They truly make us feel like this is our home and not just a tenant. Vickie and Hayley are super responsive and wonderful to work with. I would suggest anyone looking for a home to lease, to rest assured this company is really top notch!!

Review 23 (2017-10-26 - Rating: 5)
Great team of people working there. Always ready to help. Been renting out my house for 7 years. Quick to respond to problems and gets issues resolved quickly. Always a pleasure working with them. I am disabled and they have done all the work finding renters and maintaining the house. If you need a honest good Management company - you found it.

Review 24 (2020-10-07 - Rating: 5)
I am an Australian and live in Australia, here, we have many units, houses and blocks of flats that we rent. We are also fully licensed Real Estate agents as well as property owners and we know as much as anyone about leasing and renting properties. In our portfolio we manage 146 of our own townhouses, plus many individual houses and units and blocks of flats. Plus we also have management rights and manage another 75 townhouses.In 2012 while in Texas USA, we purchased 5 houses in the suburb of Toombal, very close to Woodlands.We used a local agent to manage these properties and were very dis-satisfied with their performance. The houses that we purchased sat a long time as the agent was unable to find tenants and we had some break and enter episodes where washing machine and dryers were stolen.When we arrived home, we I went shopping on line for a new management agency and we made contact with a Mr Matt Griffin from Residential Leasing and Management Corp.We then employed that company to manage our investment houses. The operating rules in Texas are different than here in Australia, but once we got our head around this, we were very happy with Mr Griffin and his company. It was only a matter of days and they had found tenants to full all our vacancies. We later flew back to Houston and met up with Mr Griffin and his son Brad and a very solid relationship was built. They helped us in every way to understand how the system worked in USA and we formed a trusting bond which is still in force today.Any person who want to have a management company look after their rentals, I would without hesitation recommend Residential Leasing & management Corp. I considered that we were very lucky to stumble across this company and today in 2020, I have no regrets. I also authorise either Brad or Matt to give you our contact number in the event you wish to make direct contact for verification of this testimony.David SimpsonBrisbane Australia.

Review 25 (2014-12-16 - Rating: 5)
Residential Leasing & Management has been a tremendous help in everything I need. The staff is friendly and professional, and I know that I can count on them to take care of my needs as a renter. I am so glad that they take the worry and stress away from the renter and are able to handle my needs in a timely manner! I highly recommend Residential Leasing & Management to anyone who is renting their home to someone because they make sure that the job is done and done right!

Review 26 (2020-10-07 - Rating: 5)
As a Realtor that has leased literally over 600+ homes over the years,I am very aware of and have worked with probably 50 + different Management Companies in the Greater Houston.And I can say that I highly recommend Residential Leasing & Management as both a very responsible company if you are a Landlord and also an easy & responsible company to deal with if you are a Tenant.This I cannot say about 30-40% of the management companies.Particularly are the National Companies based out of the State.RR

Review 27 (2020-10-10 - Rating: 5)
I could not be more happy with Matthew Griffin, Brad Music and the entire team at residential Leasing. They have been taking care of my properties for over 11 years now and have always been responsive to my concerns, and even in difficult markets, able to keep my properties occupied. As an out of state owner I feel fully at ease knowing they are with me.Without hesitation I strongly recommend their services, and judgement.

Review 28 (2020-10-19 - Rating: 5)
It is a great pleasure to have the opportunity of being a member of the Residential Leasing & Management Team of experts who are handeling my rental affairs. They all treat me with their professional courtesy and care, as though I am a member of their family. I no longer have the burden of stress and anxiety which I carried for over EIGHT years, due to previous management and my tennant. I wish I had known of my new family team (at RLM) years ago before now. RLM makes sure my rent is on time and my property is being taken care of in every aspect. They also take care of the safety and needs of my tennants, treating them with the proper respect due. It is a pleasure to be in their care.Sincerely

Review 29 (2013-10-01 - Rating: 4)
RLM has made me feel like an important, priority customer the times I have interacted with the staff there. Calling in maintenance issues is typically hassle free and the turn around time for repairs is reasonable for the types of problems Ive talked to the staff about (busted disposal and ventilation malfunction). My renters havent reported a lack of communication to me. I dont hear from the renters almost at all, which means RLM is doing their job.I dont know where these bad reviews are coming from, for the past 5 months I have experienced the kind of service I would expect from a property management company. RLM seems to have all their ducks in a row, allowing them to have a positive impact on me, the property owner out, when/if problems arise.

Review 30 (2017-04-28 - Rating: 5)
RLM have been managing my investment property in Balch Springs TX for over four years now. I have always found them to be extremely responsive to my emails, repairs are always carried out with my approval and would have no hesitation in recommending RLM, particularly Hayley and Brad to anyone looking for a responsible and professional property management company. Well done RLM!

Review 31 (2015-01-16 - Rating: 5)
Why does a property owner use a property management company? The answer is simple: to have a peace of mind on rental and maintenance of the property. I am a business professor and have been using RLM for almost a year in managing my property in Houston. Matthew is a nice and responsive guy and their staff members are very nice too. For example, Ms. Jisele Deering is a lovely lady to talk with. At the beginning of the relationship with RLM, I had many questions and concerns and always wrote to them, they have always responded to me in the very professional way and on time. That is why I have not contacted them for more than six months. This is so called mutual trust. I will rate RLM 5 stars in the business.

Review 32 (2015-02-03 - Rating: 5)
I have been working with Residential Leasing for about a year and they have been managing a property for me in Spring, Texas. I had some issues at first but Jisele Deering has sorted out all my issue and they have been great at responding to any concerns I have. They have taken care of everything on the property management side and provided a low stress relationship..

Review 33 (2020-10-10 - Rating: 5)
Been with RLMC for over 7 years while on active duty military. RLMC has always been there for me and needless to say, being in the military, I barely had time to worry about my property, so I’m glad I made the choice for choosing RLMC to take care of my property. Very professional and responsive, and I had no issues or concerns with RLMC. Highly recommend RLMC if you are looking for a professional company to take care of your property - I don’t regret choosing RLMC. Thanks!

Review 34 (2024-10-15 - Rating: 5)
They are amazing highly, the service is great and friendly 10/10 recommend!

Review 35 (2020-10-08 - Rating: 5)
Residential Leasing and Management has leased and managed 54 new units for me in Conroe. I build rental units around the state and sell to investors. RL&M has been effective and professional in their services. My next project in Houston is 154 units near the Woodlands and RL&M will handle the leasing and management. I would recommend their services to anyone who requires effective and trouble free management and leasing services.

Review 36 (2020-10-06 - Rating: 5)
Im glad I found RLM to manage my rental property. The staff is extremely professional and working with Hayely is always a pleasure. Shes very responsive to my requests and always has a smile in her voice.

Review 37 (2020-10-13 - Rating: 5)
First time having a management company and won’t look back. Hayley has been super helpful and has made this easy for me to lease my property. I believe communication is key, she and RLM has been there every time I have needed them. Thank you

Review 38 (2015-02-19 - Rating: 5)
RLM was the answer to me as a home owner. I wanted a stress free, easy transition, and things handled for me in a timely manner. I was brought on by such a helpful woman. Jisele Deering is still my go to person when I need something done fast and right. Matt the owner, is a pleasure to speak with. The company has really proved themselves to me, and I have been referring friends and family ever sine. Thank you RLM, for making my life easier!!!!

Review 39 (2020-10-06 - Rating: 5)
RLM is a very Professional and efficient Management Company. The service is top notch and a human being always answers the phone, very little voicemail. I have multiple properties and recommend RLM highly. They are a pleasure to work with.

Review 40 (2024-10-18 - Rating: 5)
Great team and service. Very easy to work with!

Review 41 (2017-10-29 - Rating: 5)
I wanted to give a wonderful reference for Jisele Deering. Jisele was exceptional during my lease process. She was professional and always responsive. This was not our first leasing company and the service stood out. I wanted to take a minute to say that her exceptional attention from the leasing process through our first year of contract has been unwavering. Thank you Residential Leasing and Management Co.!

Review 42 (2020-10-15 - Rating: 5)
I have been with RLM for several years, and the Team led by Brad, along with Vickie and Hayley have always been super professional and helpful. They are quick to respond and provide quick friendly service.I would highly recommend RLM to anyone.

Review 43 (2014-11-28 - Rating: 5)
Ive been working with Matt Griffin at Residential Leasing; he is the best and very easy to work with. He runs a very organized business and the staff are honest and hard working. I would recommend them to anyone.

Review 44 (2020-10-13 - Rating: 5)
RLM has been very flexible with our requests and very professional. We have been using their services for 4 years and we have not had any problems. They have always been very professional.

Review 45 (2020-10-12 - Rating: 5)
I have multiple units being managed by Residential Leasing & Management. They give me great peace of mind as I live in a different State than these properties. They are very professional and proactive.

Review 46 (2019-02-16 - Rating: 4)
I really appreciate that Brad, the VP of the company, is very highly involved with clients. Client care and satisfaction are important to him. It is very rare that a VP actually does care and takes the time to directly interacts with clients.

Review 47 (2013-09-21 - Rating: 4)
I am a property owner. At some point my communications with Residential Leasing & Management Corp was bad but then the company got back to me explaining that they were having some personnel change. Now I have a direct point of contact and communications seem smooth.

Review 48 (2021-03-25 - Rating: 5)
RLM has always served us well. If we ever had a maintenance issue it was handled with great speed and total professionalism.

Review 49 (2016-01-27 - Rating: 5)
I am a home owner in The Woodlands and have had a great experience with Residential Leasing. Very professional group and especially enjoyed the friendliness of Jisele. I recommend their services.

Review 50 (2024-10-30 - Rating: 5)
These folks know their business. Very professional.

Review 51 (2014-08-18 - Rating: 4)
My experience is from the owners perspective and is specific to one staff member, Jisele Deering. Jisele is very responsive and offers consistent and positive customer service (helpful to both the homeowner and the tenants needs). Thanks Jisele!

Review 52 (2020-10-14 - Rating: 5)
Vickie was extremely professional and very responsive. I enjoyed working with her and look forward to many more business transactions.ThanksTajuana King

Review 53 (2024-10-21 - Rating: 5)
This is a great management company to lease with! They work on one application at a time and not take multiple applications and then select from there. Most important is that you can always get a hold of them.

Review 54 (2014-12-15 - Rating: 5)
I have been using this company for awhile . Rates are reasonable and the management has been responsive with me and any issues that seem to arise.Im recommending this management company to help take care of your property or propertys.

Review 55 (2020-07-22 - Rating: 5)
Residential Leasing Management went above and beyond for my family and I. They were quick to act and got us exactly what we needed! Highly recommend.

Review 56 (2018-07-06 - Rating: 5)
Professional, friendly, and comfort knowing my home was in great hands while out of country for a year. Thank you once again for your service and peace of mind you provided. Take care.

Review 57 (2015-01-20 - Rating: 5)
I tried several property management companies, prior to RLM. I only have positive reviews for this company. Ive been extremely satisfied with their services!

Review 58 (2020-10-23 - Rating: 5)
Quick response with explanation to questions. Eager to help you enhance the value of your property. Manage your property with professionalism.