Red Wagon Properties

Photo of Red Wagon Properties

Located in Houston, Texas

Address: 16719 Huebner Rd Bld. 2, Ste. 201, San Antonio, TX 78248

Phone: +1 210-695-1100

Rating: 4.2

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Property management company
  • Real estate agency
  • Real estate consultant
  • Real estate rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-06 - Rating: 5)

    We moved to San Antonio from Lubbock recently. After trying, unsuccessfully, to find a home to purchase, we decided to rent. Angela Reese was extremely helpful and made the process as straightforward and uncomplicated as possible. We are so thankful for her and the Redwagon team.

  • Review 2 (2024-09-03 - Rating: 5)

    Ive been renting from Red Wagon Properties for the past two years, and I cant speak highly enough of Sadie Mae Hudlers exceptional management of repair requests. She is always prompt, responsive, and ensures that any issues are addressed quickly and efficiently. Whether its a minor fix or something more substantial, Sadie consistently follows up to make sure the job is done right. Her dedication to maintaining the property and ensuring tenant satisfaction is truly commendable.

  • Review 3 (2024-11-09 - Rating: 5)

    I am a tenant with Red Wagon Properties & I had put in a plumbing request & Sadie Mae handled in a very timely manner. The problem was solved the very next day..Thank you Sadie Mae for handling this problem & making sure it was done in a timely manner!Rose Riojas

  • Review 4 (2024-12-04 - Rating: 5)

    Thank you for being a great help very helpful. Thank you. Red wagon property was always very helpful. We never had any problems the four years and we live rented I would recommend them anytime, thank you

  • Review 5 (2023-05-22 - Rating: 5)

    I have been using Red Wagon for almost 5 years now and they work with me on a lovely personal level. Emily Fick and Michelle Pourasef have been with me from the beginning and both have catered to my whims as I have gone through processes of how to rent (furnished/non-furnished), should I sell or re-rent and checking up on the tenants if I have a concern. The greatest bonus is having them work with me for all the various improvements and repairs I may need over the years. I live 1/2 way around the world so this is such a blessing. The cost is negligible for their service, I highly recommend!

  • Review 6 (2024-06-13 - Rating: 5)

    I have used Red Wagon for several years and have always received good service. Last week I had the opportunity to speak with Taylor Firebaugh about my account where I had a lot of questions because I didnt understand the portal well. She took the time after hours for an hour-long call, with the best attitude anyone could have. She is still investigating my account but at least I have peace of mind knowing that she will be able to give me the answers I need. Taylor is an excellent asset for Red Wagon.

  • Review 7 (2024-06-27 - Rating: 5)

    Our experience renting over the last 2.5+ years with Red Wagon Properties has been above and beyond exceptional. Having heard many local horror stories about several other subpar, neglectful and unprofessional property management companies, we consider ourselves blessed and fortunate to be working with Red Wagon Properties, and their awesome staff. Weve only experienced two repair issues during our residence. The first being relatively minor, was handled impressively quickly and efficiently by Red Wagon staff. The second most recent one in June, at the height of the grueling Texas Summer heat and humidity, we considered urgent when our A/C suddenly stopped working! Concerned about our two golden oldie furbabies health issues in the extreme heat, we immediately contacted Red Wagon. Almost immediately Sadie Mae Hudler had gotten back to us, and was already in the process of scheduling an HVAC repair technician to come out to take care of it! We also appreciated that Sadie Mae kept us closely updated throughout the urgent repair process, which was resolved early the very next day! In a day and age when amazing, prompt, professional, and friendly customer service is indeed rare Kudos to Sadie Mae Hudler!

  • Review 8 (2024-01-08 - Rating: 4)

    My initial experience with Red Wagon was horrible, we were left a rental house in disrepair and completely disgusting and filthy. I couldn’t give 5 stars because of how awful that was to move in to a nasty house. But, Bobbye was extremely apologetic for the situation and did work to remedy the majority of the issues. We just had our six month inspection, and the inspector Jay was super thorough and I firmly believe if he had been the one handling our rental when we moved in, not whoever was working there that I have to assume just wasn’t doing their job at all, we would have had a totally different experience… in a good way. I think Jay would have never allowed a home to be left to renters in the condition the house was left for us. If it wasn’t for Bobbye and Jay, Red Wagon would get no stars, but they have saved the day and have given me much more confidence in the integrity of this company. They both deserve 5 stars individually. Thank you to you both for not only doing your job, but doing it well and being kind good people!!

  • Review 9 (2024-07-13 - Rating: 5)

    1st time working with this property manager. There application process was simple and Angela Reese was our coordinator. She took every call and answered every question we had without any push back. I would recommend them to anyone looking to rent their home with them or anyone looking for a place to rent.

  • Review 10 (2024-04-25 - Rating: 5)

    I reached out to Red Wagon Properties for assistance in renting my house. Bobbye Joe was great to work with, if i had a question or needed house repair, she responded quickly with suggestions.Very knowledgeable and professional. Highly recommend this company!

  • Review 11 (2024-09-05 - Rating: 5)

    Angela Reese was very attentive and helpful. She made the process go quickly and smooth! Highly recommend Angela Reese and Red Wagon Properties.

  • Review 12 (2024-02-28 - Rating: 5)

    So far so good! Our wife and I wanted an upgrade to a house from the apartment life. Angela Reese is awesome.. she helped us during the whole application process and made it easy. I would definitely recommend this property group if youre looking to rent or buy a house.

  • Review 13 (2023-07-25 - Rating: 5)

    Sadie, Emily and Courtney are always super helpful!! They are quick to respond and as a owner that is very important. I appreciate their hard work. I have been with them for 3 years. I would highly recommend Red Wagon to anyone looking to have their property managed by a company. Update review 07/25/2023: I have been with Red Wagon now for over 4 years and I still highly recommend them. I am experiencing putting my property on the market and have ran into some hiccups that have been less than ideal. HOWEVER, Emily, specifically, has been outstanding in addressing all of my concerns! She has gone above and beyond. A true gem and an asset to the company! Bobbye has also been lovely and I know she is doing her very best! It’s no wonder I continue to brag about Red Wagon Management.

  • Review 14 (2021-01-04 - Rating: 5)

    We worked with Red Wagon in November of 2020 to list our first property and they were so responsive from the very beginning. I first spoke to Bobbye Jo regarding the potential property in the summer of 2020 and with this being my first property I had quite a few questions. She took her time and was very patient with me. She even followed up with an extensive email to ensure I had everything we discussed. They were the only company that we spoke with that really made us feel comfortable with renting our home. Once we made the decision to use Red Wagon we were paired up with Antonio who was also very responsive and helped us through the process of getting the home listed. We had renters in less than 3 weeks of listing our home. We have had no issues since and are overall very happy with our experience so far with Red Wagon as our Property Managers!

  • Review 15 (2023-02-01 - Rating: 5)

    Red Wagon acquired our property from another property manager about 3 years ago with tenants already occupying it. They were amazing from day one at communication. We are a military family and were stationed overseas when this transition happened and they stayed in contact when necessary and always included pictures with any issues. We recently went through our 1st tenant turnover and Bobbye Joe was awesome throughout the whole process. She was great at communicating, found a tenant quickly and just made it overall a pleasant transition. We recommend Red Wagon Properties to all our military friends in the area.

  • Review 16 (2023-12-11 - Rating: 5)

    Angela, Bobbye, and the lady at the front desk (I’m sorry, I forgot her name) were wonderful during the application process and after we moved in.This is my first experience renting a single family home and the process differed a bit from the standard apartment rental. I had several questions along the way and the ladies were very helpful, informative, and professional. I have confidence that any potential issues, questions, or concerns that may surface throughout are lease term will be answered and handled in the same manner.

  • Review 17 (2024-03-14 - Rating: 5)

    Shamrock Property Maintenance gives Red Wagons Properties a 5-start It has been a pleasure to work with you. They are professional, prompt, and consistent. Beyond that they are incredibly personable. Red Wagons Property is quick to respond and has perfect communication, I highly recommend Red Wagons Properties for your next home repair.

  • Review 18 (2023-06-07 - Rating: 5)

    Angela and Michelle made our last minute move so easy! We really enjoyed the wonderful customer service and quick responses! When we originally got keys to the house, it was Friday before the holiday weekend and we accidently got the wrong house keys. We called and right away they were able to get us a key that worked and then provided extras to us. Angelas response time to emails was incredible. I have never worked with such a responsive office before and being in property management myself, I love to see when other companies know what theyre doing! Thank you Red Wagon!

  • Review 19 (2023-02-01 - Rating: 5)

    After almost five years using Red Wagon property management services I wouldn’t want to work with anyone else in the San Antonio area. They have an outstanding team that is very responsive, professinal and easy to work with. From operations to repairs to marketing their team is the best in the business. Big thanks to Bobbye for all the assistance provided to make sure my property was in the best shape possible to welcome new tenants. Thanks to Red Wagon I’m a stress free landlord!

  • Review 20 (2022-12-20 - Rating: 5)

    We’ve been using Red Wagon Properties for over three years now and they are absolutely phenomenal. As a military family I would not recommend anyone else in San Antonio over Red Wagon Properties for property management. They are wonderful to deal with, quick to handle things, and absolutely fair to both the owner and each renter we’ve had. They really do work for each of us and as home owners who now live very far away (overseas) we appreciate that. They are also always updating their technologies to make things even easier for everyone and I also love that about them. I just have nothing but good things to say and positive experiences with Red Wagon Properties. Thank you all so much for all of your work and your help.

  • Review 21 (2024-08-08 - Rating: 5)

    Sadie Mae Hudler has been great to work with and I hope to continue working with her as she has been very reliable when Ive needed repairs and giving me contact with people to repairing things around the townhome in a timely matter Ive very satisfied

  • Review 22 (2020-06-07 - Rating: 5)

    I am a homeowner who has rented his house through Red Wagon for the past two years. Due to my job I move every few years and decided to trust my home with them for several reasons.First, their professionalism and response time is always superb. Red Wagon was actually the third property management company I contacted, but they earned my business through the questions they asked and their flexibility of working with me as a homeowner.I appreciate their flexibility in ensuring my home stays my own even under their management. Several other PM companies advised me that when they were managing my property, I would have no choice about painting every wall a neutral color, pets, and other decisions they would control. Red Wagon was different - they advised me on what would appeal to the greatest audience but ultimately let me choose, even if it meant a smaller potential tenant base.They are always prompt regarding work orders and have great contractors to ensure the home is repaired properly. I once had an incident occur in the house over the weekend that caused extensive damage, Red Wagon sent out a cleaning team and handled the initial issue autonomously. Their prompt response ensured my tenants were always taken care of and worked with me and my insurance team to ensure a smooth repair.Finally, they are extremely informative when tenants move in or out. They keep all parties informed well in advance of lease expiration and the process should a tenant decide it is time to move. They do a great job of ensuring my home stays competitive in the market.

  • Review 23 (2024-01-10 - Rating: 5)

    I have worked for almost two years with Sadie Mae in getting repairs made. She is always friendly and easy to reach. I am kept in the loop when the contracts are let and the jobs are tracked on the website. Sadie Mae has always been quick to respond and will answer any questions I have. She is a joy to work with and I appreciate her professional attitude.

  • Review 24 (2017-02-16 - Rating: 5)

    My renting experience so far has been wonderful with Red Wagon!!! Kathy, the office coordinator has been very quick to respond to all of my needs. When we conducted our move-in inspection, we noticed nails around the property. Before I had a chance to call in the request, Red Wagon had read the inspectors report and sent someone over to pick up the nails! They have been professional and quick to respond. I am very happy with my experience so far. They have kept me informed and Kathy has been exceptionally friendly and has provided excellent customer service. I would recommend anyone renting with them!

  • Review 25 (2022-04-01 - Rating: 5)

    My wife and I relocated to New Braunfels from Houston last month. We had a wonderful experience working with Michelle! She listened to our needs and wants and found us the perfect home to rent. She was very responsive and professional throughout the entire process. We ended up renting a home that she recommended for us sight unseen! Weve now made the move and are so glad we trusted Michelle. We love our home and the area. We will definitely be working with her in the future, and wed highly recommend her for any real estate needs. A++

  • Review 26 (2021-07-01 - Rating: 5)

    As recent homeowners, my husband and I were a little nervous about becoming 1st time tenants and dealing with a property management company. I must say, Red Wagon Properties made our transition so easy. There is a whole team at Red Wagon that work behinds the scenes, but there are 2 people that were absolutely amazing that helped me through the process:Annika—Thank you for being my 1st point of contact. You were always so pleasant, helpful, and professional in guiding me through the beginning process of getting us all set up. Thank you!!Abbey—As our make-ready coordinator, you have been amazing! From the beginning, there have been several minor issues that needed to be taken care of. Each time, you have treated me as if I was your only tenant and always looking out for your client’s property. Your knowledge, professionalism, and understanding of issue and follow through have been outstanding. Thank you for your kindness and patience!!!I am very satisfied with my experience and I look forward to a great relationship as tenants with Red Wagon Properties.

  • Review 27 (2022-03-22 - Rating: 5)

    I had a great experience working with Bobbye and Michelle on securing my first rental property under management via Red Wagon. As everyone knows, home buying process can be stressful. So I was worried about property management being the same. This wasnt the case with Red Wagon. When I reached out to RW, Bobbye called me back within the hour and signed us up within one day! Her assistance with getting me on boarded to RW was smooth as can be! Furthermore, Michelle really helped me with all my Qs and secured our tenants in speed of light fashion. I really appreciate working with the team (Bobbye and Michelle). I will definitely be doing future business with Red Wagon team!

  • Review 28 (2019-12-10 - Rating: 5)

    My team has worked with Red Wagon for quite a while now and we have always had such a lovely experience with them!The whole team is always so pleasant and friendly and you can tell they truly care about all of their homeowners and tenants.Jennifer, Stephen and Sadie Mae are all amazing at what they do. If you need property management services in San Antonio, you should definitely choose Red Wagon!

  • Review 29 (2023-02-02 - Rating: 5)

    As an owner, I have generally been very satisfied with how Red Wagon manages my property. They seem to respond quickly to tenant complaints using companies and individuals that competently make the necessary repairs. I would refer them to other owners for property management and to those seeking to rent as well. My most recent tenant had to be evicted after non payment of rent toward the end of their lease. There were a number of fixes and improvements that had to be carried out to get it ready for re-leasing. Bobbye Joe McMillan was helpful in coordinating these things and in finding a tenant quickly once they were completed. I especially enjoyed her quick response to email and messages throughout the process.

  • Review 30 (2018-07-13 - Rating: 5)

    Kathy at Red Wagon Properties was so helpful and professional in processing our application. She went above and beyond in calling our prior landlord and troubleshooted their fax machine issue so our documents could be transmitted in a timely manner.We also worked with Monica who did a great job scheduling a viewing to a home. Then she found exactly what we were looking for in a home and we were so thrilled at the opportunity. She was very committed in finding our family a home and made sure that we were a priority. I highly recommend using Red Wagon Properties to find a new home.

  • Review 31 (2022-08-10 - Rating: 5)

    We have had a wonderful experience working for Red Wagon Properties on their make ready properties. We have especially enjoyed working with Tabitha Rodriguez who is both professional and prompt at responding to any questions we may have outside the scope of work. Based on our experience, this company has shown their commitment to providing great care for the properties they manage. We highly recommend Red Wagon Properties for all your property management needs.

  • Review 32 (2018-02-13 - Rating: 5)

    I used Red Wagon Management company for a year and a half because I was new to the rental property business. My whole experience with Red Wagon was very positive from day 1 to the final day. I visited their office and was treated with respect, dignity and as a valued customer. Melissa Smith was very informative and made the transition as smooth as possible. I would recommend Red Wagon for property management for anyone who is looking for a management company. Communication with Red wagon was always very prompt and informative. The portal for owners makes if very user friendly to stay on top of all activity pertaining to your property.

  • Review 33 (2022-08-25 - Rating: 5)

    My fiancé and I are so blessed to finally be in house to call home for our 6 children! The application process was stressful given that we applied for 4 different homes with 4 different companies and seemed to be denied every time with no explanation. We found Red Wagon through a realtor and blessed to share the good news within just 3 days were approved and move in our home in that first week!! I can’t wait to enjoy this new journey and experiencing years of memories in our home!! Big thanks to Angela for all your help we greatly appreciate you tremendously!

  • Review 34 (2022-04-11 - Rating: 5)

    My spouse and I have had an excellent experience working with Red Wagon Properties, specifically with Bobbye McMillan. We are dual-military and came down on orders with an expedited report date. We decided to rent our home (for the first time). The process has been smooth and organized, especially considering the short timeline. I’m glad to have found a professional and trustworthy PM to help us manage our home.

  • Review 35 (2016-05-31 - Rating: 5)

    We have been a tenant of Red Wagon for over three years now, and have had the BEST experience with them! Both Kathy Bost and Melissa Smith have been so helpful with any needs that we have had. They are wonderful and have made our experience exceptional. Any time I call they are so friendly and go over and above to help. Any repairs that have been needed are addressed quickly and professionally. We would definitely recommend Red Wagon to anyone in need of their services. Thank you, Red Wagon for the AWESOME customer service you have provided!

  • Review 36 (2022-05-06 - Rating: 5)

    Excellent service all around. I needed to move from Fort Worth to San Antonio very quickly, and Red Wagon made this transition very smooth. Because of the quick turnaround, I could not physically see the house I wanted to rent; Michelle Pourasef, a marketing coordinator, called and gave me a virtual tour of the place through facetime; even though it was on the weekend, they made the time for me. Even though pictures were already on their site, they wanted to ensure I didnt have any questions. Angela Reese, the leasing Coordinator, helped me with every one of my questions throughout the application process. During the rental history verification process, Angela helped get the correct information from my previous tenants. At the time, I felt like this process would be tedious, but Angela made this step seamlessly. Every time I spoke to Angela, she always had a positive attitude when she answered the phone. With so many property management companies in San Antonio, I am glad I went with Red Wagon. I got my keys to my new place within a week of starting my application.

  • Review 37 (2022-11-18 - Rating: 5)

    My first time renting a home and I had the best experience with Red Wagon Properties. Angela Reese helped me every step of the way, she was so patient with me and all of the questions I had. Her customer service was awesome!!! I would definitely recommend going through Red Wagon Properties.

  • Review 38 (2021-10-07 - Rating: 5)

    I have been working with Red Wagon for the past two years. Bobby Joe and Michelle where incredibly helpful and responsive when we first put our house for rent and Emily continued to be an excellent link between us and our property. In the past few months we have worked with Kris and recently successfully sold our home. While working through this Abby went above and beyond going to our property to make sure that the power and water had been turned on. Thank you all.

  • Review 39 (2022-08-10 - Rating: 5)

    This year we choose Red Wagon based on recommendations from other property owners. I have to say I am so far very impressed with their landlord service. Bobbye was wonderful and fielded all my questions while we were still looking and the entire team is extremely responsive. I highly recommend their services to any landlord looking for competent, reasonably priced property manager services.

  • Review 40 (2016-11-03 - Rating: 4)

    Weve had a very great experience, especially with the repairs team when needed. IF weve had any trouble at all I would attribute it to our location/reception/time difference living outside of the lower 48. The Red Wagon team is quick to answer our questions and to take the time and explain any details of our contract or needs that we may not completely understand. They handle every detail which makes our lives easy in paying bills and mortgage from a distance. Melissa and her team are top notch :)

  • Review 41 (2012-09-08 - Rating: 5)

    When I first started looking for a management company, I contacted and interviewed several companies. I was so impressed with Red Wagon when I met Chris (the owner) and Kim. I liked that Chris explained to me how he operates his company...that was important to me. Since engaging the services of Red Wagon, I have found that each person I have dealt with is friendly, professional, efficient--and they are all team players. When we came to them, we have several issues that required a lot of time and attention. They kept us updated on everything and were willing to get quotes, hire contractors or whatever needed to be done. They are willing to do as much or as little as you want them to do. We were given excellent service throughout the entire process. The properties are now all rented out and things are running smoothly! I cant say enough good about the team at Red Wagon! So thankful that I found Red Wagon Realty to manage our rentals.

  • Review 42 (2023-06-07 - Rating: 5)

    My husband and I recently started renting a Red Wagon Property. We are very pleased with the quick responses and support from Angela Reese. She’s been very helpful throughout the whole process!

  • Review 43 (2018-11-14 - Rating: 5)

    The day we begin looking for a home started off frustrating after dealing with another company. I found another property to view and contacted the Red Wagon agent. Monica replied back within minutes and we had a viewing scheduled for later that day. After she showed the home she was willing to show other homes not listed under Red Wagon and that made my day. She provided more listings for me to view and was available for me as if I was her only client! I am thankful and appreciative for all her time and work she put forth. Thanks for making this a seamless process. I also would like to thank Mia for guiding me through the administrative process. She was very helpful.

  • Review 44 (2019-10-11 - Rating: 4)

    I gave 4 starts because this is my first contract with this company. So far 90% of my home issues were completed in good manners. During this time, I have a super impressive with Miss Brooke. I havent met her in person. I just talk with her through the phone calls which were about the issues of the tenant, and statements. However, she is always use her soft voice and friendly to calm myself down. She always fixes the problems in her power if she can before she transfer me to other. As a result, I always have a good outcome and fast. Now I know that, if Mrs. Brooke pick up my calls, it means my problem will definitely be fixed. If every one at Red Wagon Properties has her attitude, the company will be more improve. I appreciated Miss. Brooke.Le.

  • Review 45 (2023-01-27 - Rating: 5)

    I really appreciate Red Wagons work, they help you with everything you need and answer all your questions. I had the pleasure of meeting Michelle and Angela, who handled the entire process with the utmost care. They are great people, who will always be willing to help you. I recommend it to you.

  • Review 46 (2014-12-18 - Rating: 5)

    We love Red Wagon. Theyre very nice and everyone weve worked with there is very friendly. If we have a problem with the house that needs to be fixed they respond quickly and theyre handyman for simple fixes is very nice and gets the job done quickly. Love that they do 6 month inspections, really shows that they care about there properties. Super easy to pay rent and they send a reminder. Super happy with them!

  • Review 47 (2018-07-02 - Rating: 5)

    Kathy & Monica at Red Wagon were extremely helpful in our search for a rental home for our daughter. Monica met us at the home after being out of town all day and was a very gracious and knowledgeable host. Kathys follow up to our application was prompt, courteous, and full of good advice. She was very understanding of our circumstances and proactively contacted us to walk us through the process. We were very pleased with all the interactions and highly recommend Red Wagon Properties.

  • Review 48 (2019-12-06 - Rating: 5)

    This review is long overdue. The staff at Red Wagon have displayed nothing but professionalism with every interaction our company has had with them. Jennifer with maintenance goes the extra mile to make sure work-orders are clear. The relationship we have with them as a vendor has been the best thus far in San Antonio. Clear communication at all times. And they are so pleasant. They are easy to work with. An all around to joy to do business with. -Tracy

  • Review 49 (2021-04-07 - Rating: 5)

    Several months ago this management team took over the property I lease and didn’t know what to expect. To my surprise, I couldn’t be happier! They are responsive, friendly and eager to explain or answer questions. Maintenance requests have been addressed quickly by professionals (not someone’s uncle’s, girlfriend’s cousin) and their portal is user friendly. They have been a godsend compared to what I’d experienced with the previous “management”. I’m so grateful the owner decided to utilize their services. Keep up the great work Red Wagon!

  • Review 50 (2021-12-09 - Rating: 5)

    I cannot express how grateful I am for Bobbye Joe and the Red Wagon Properties team. She is a kind hearted true professional that had my best interest as her top priority. Bobbye Joe did a fantastic job of researching the market and presented several realistic options to list my home. Communication throughout the process was very detailed and we had a couple offers above listing price in less than a week. If youre looking to sell a home, I highly recommend Bobbye Joe!

  • Review 51 (2015-05-25 - Rating: 5)

    I have had Red Wagon manage my rental for the past three years. They have been an awesome company to work with. They were able to rent my property within the 1st month on market. I love that they work with the owner to keep them involved. They have been well worth the fee charged. Prompt payment, prompt statements. I would use them again in a heart beat. Thank everyone in the Red Wagon office. It has been a pleasure.

  • Review 52 (2016-08-10 - Rating: 5)

    Our experience with Red Wagon has been very good so far. Being active duty military moving has become a familiar chaos and Red Wagon was able to get us a house within 7 days. This was major weight off our shoulders. We were able to walk into our home the day we arrived to San Antonio. The Tenet Portal is very convenient and Kathys response time to issues is very quick. Issues are address promptly with professional contractors. I would highly recommend Red Wagon for any family moving to the San Antonio area.

  • Review 53 (2016-11-07 - Rating: 5)

    Weve been with Red Wagon coming up on 2 years and weve had no bad experiences yet. Weve worked with 3 of the staff members who have all been responsive and helpful. The fees they charge are no different than what I would expect from a company that is trying to make a reasonable profit. As military stationed overseas and deployed in our 2 years with them, its been very nice not having to worry about our property. The one mistake made in billing was corrected right away once I brought it up. I feel Red Wagon is a very reputable company and deserves the positive reviews they receive. Sometimes you just cant please everyone, but they do a great job at trying to.

  • Review 54 (2019-09-09 - Rating: 5)

    Bobby Joe Morris did an excellent job explaining the property management procedures. She came over to our house on a weekend which was very helpful for us. It was our first time renting our house so we were a little nervous and had s lot of questions. Bobbye patiently answered al of our questions and gave us an honest assessment regarding our houses rental value and prospects.We got an application the first day our house was on the market.Would definitely recommend Red Wagon for your property management needs l. Their fees are very reasonable and the company has a small company feel to it.

  • Review 55 (2017-06-28 - Rating: 5)

    I lived in a house managed by Red Wagon Properties for over two years, and the services provided by them are top notch. The house suited my family perfectly and the neighborhood was great. All work orders were handled promptly and professionally by Red Wagon and the owner of the house. Renting a home can be stressful but this company showed true expertise and professionalism at every level. Thank you Red Wagon!

  • Review 56 (2019-12-12 - Rating: 5)

    I love Red Wagon Properties. They were so professional and super helpful with the many questions I had.Brooke Richart helped me. She is very knowledgeable and an expert in property management. I will definitely go through her again because she’s very courteous with my time, and very quick with follow up.When looking for a new pad, choose Brooke.Thanks again!

  • Review 57 (2022-07-13 - Rating: 5)

    Red Wagon helped us rent our home for the past three years. They were proactive and quick to respond whenever concerns arose. Tabitha Rodriguez was particularly helpful. She went above and beyond to help prepare the property and help us feel comfortable throughout the process.

  • Review 58 (2020-02-29 - Rating: 5)

    I have been dealing directly with Mrs. B. Morris and I wanted to share an email I sent her directly:I just want you to know that for me, you are the face of Red Wagon, and I couldn’t be more reassured and proud to be your client. Thank you for your prompt and informative reply. I spoke to Emily and Steve (I think that’s his name) and they are squaring me away. Really, I am so relieved, and I thank you for that.This company is pretty darn amazing and patient. I highly recommend them in!

  • Review 59 (2022-08-09 - Rating: 5)

    I have been a vendor of Red Wagon Properties since 2009, that alone says a lot about the work relationship we have built. It is an absolute joy to work with Michelle Pourasef, she goes above and beyond to make sure everything gets taken care of with excellent communication all the way through!!! Tabitha Rodriguez the make ready coordinator, is always one phone call away if we have any questions as well!! 👍👍👍👍

  • Review 60 (2024-09-04 - Rating: 5)

    Angela has been wonderful and welcoming throughout the whole application process. Made move extremely easy...

  • Review 61 (2015-09-28 - Rating: 5)

    We used Red Wagon to manage our property for over 4 years. We have been 1200 miles away and had fewer issues with tenants and managing repairs than friend we have with rentals 2 blocks from their home. Red Wagon did an excellent job of finding and screening qualified tenants to rent our home. For the 4+ years we had 3 different tenants and sold the house with tenants contracted for another year and had an empty home for less than 30 days in that time frame. Red Wagon provided owner inspections by a 3rd party every 6 months and at end/start of lease to help us know how our home was doing. Their repair department handled all minor repairs and their tracking system on-line has continued to improve over time. I would not hesitate to recommend Red Wagon to anyone looking to rent out their home, rent a home to live in or to act as realtor in your home search.

  • Review 62 (2019-10-08 - Rating: 5)

    To date Red Wagon has been the best rental management company my wife and I have ever dealt with. The repairs team has been especially worthy of note, as theyve been prompt to respond, and often fix problems before we realize theyre going to exist; theyd upgraded the counters for us before we even moved in, for instance, without us asking them to, and had repairs done on the deck, rather than waiting for it to become a safety hazard. Their system requires the contracting company to contact the tenant first and arrange a time to stop by, so its very convenient, and not like you have some strangers constantly barging in unannounced (like some other places weve lived).They also provide helpful tips during seasonal changes, and make paying rent easy. Youd think it would be a no-brainer to make it easy for your tenants to give you money, but some rental companies dont. We signed with them because some previous tenants moving out of a different one of their locations had said they were wonderful, and our experience has been the same. If I were going to have any gripes at all, it would be that their new rental payment portal online now has a 2.95 convenience fee, which, since its I think the only way to pay rent, means that rent has effectively been increased by a tiny fraction of a percent.Theyve also been very friendly and pleasant to communicate with, although I imagine, like anyone else, they are much happier to work with people who are polite and courteous to them. If, like us, youre a military family and looking for a dependable and professional company to rent from at your new duty station, youll be hard pressed to go wrong with Red Wagon.

  • Review 63 (2022-03-23 - Rating: 5)

    I had the privilege of working with Angela and Michelle through the process of leasing our first rental. It was a smooth and seamless experience! Communication was fantastic and both Michelle and Angela were great to work with! Highly recommend Red Wagon Properties.

  • Review 64 (2022-03-07 - Rating: 5)

    Red Wagon Properties did a great job managing my rental property prior to us selling the home. Courtney is phenomenal and a pleasure to work with. She answered any accounting question I had and always available to explained any changes or charges on the statement.

  • Review 65 (2023-07-19 - Rating: 5)

    Just Wanted To Say That They Are Quick And Response Very Fast! They Are Really Helpful! I’m Dealing With Angela Never Met Her In Person But Over Email She Is On It! She Is Really Good And Quick On Applications And On Responding. I Appreciate Red Wagon Properties!

  • Review 66 (2023-02-12 - Rating: 5)

    Bobbye has been amazing, I am an out of state investor. She has helped my on possible rents, areas to choose or not choose for investing. I was looking at another company but they were so impersonal, where I feel like Bobbye makes me feel like I am a priority and she is a great communicator. Use this company. Oh, and check out there website, incredible information about investing. I own a Property Management company in CA, and I am very picky. Thank you Bobbye for making me feel special, and being a great communicator.

  • Review 67 (2024-08-14 - Rating: 4)

    Seems to be through and take care of business..Emily really took care of a situation in a timely manner...The owner Chris has a heart for the community and seems to be a right doing person...Sadie is super...and very timely with handling company business..Emily has been very helpful in the past..Right now I am not too happy...Taylor is exceptional and very helpful.I hope to continue as a customer.Thank you Taylor

  • Review 68 (2022-08-18 - Rating: 5)

    Angela Reese is absolutely amazing. She is super kind and easy to work with. Her response time is awesome. The company is lucky to have her! Everyone at Ted Wagon has been professional and nice. I have had a superb experience!!

  • Review 69 (2021-03-07 - Rating: 4)

    Annika has made the process of moving to my new home easy! She is patient, respectful, and prompt to reply to my many many questions lol. Overall, I am satisfied with the experience of working with Red Wagon Properties. I only wish that someone has ensured that all the appliances and pipes worked properly prior to move and that someone had advised me that pictures of the property would be taken as part of the inspection (felt a little violating of my privacy). Otherwise, I am satisfied!

  • Review 70 (2022-08-10 - Rating: 5)

    I have been having tenant issues for quite some time. Someone told me to contact Red Wagon properties. I did, and I spoke with Bobbye Joe Mcmillan. I could tell from the start that things were going to get better and they sure did. I would recommend her and Red Wagon to my property owner friends.

  • Review 71 (2022-04-07 - Rating: 5)

    Hello,My name is Matt. I would like to share some of my thoughts about Red Wagon. I have been a resident now for 5 years. Red Wagon have always responded to my request, questions, and concerns during this time with a sense of urgency every single time i expressed neds on my end. My lease ends in 2 months and I gave requested a renewal. Hoping Red Wagon will keep me another years as I have been so happy here especially knowing how good Red Wagon has been. Thank you for doing such a good job taking care of all tenants. Thar goes a l9ng way in my book...

  • Review 72 (2022-06-25 - Rating: 5)

    Working with Bobbye Joe made the process of renting our first investment property very easy. She had clear and concise answers for every question and didnt try to oversell in the process. Red Wagon Properties has a systematic approach for the entire process. Establishing our contract with them, preparing the property for rental, and renting the property was very smooth. Everyone that I have worked with at Red Wagon Properties is very responsive and professional both before and after the sale.

  • Review 73 (2023-02-23 - Rating: 5)

    Red Wagon was extremely helpful and quick throughout my tenant application. Angela Reese, in particular, thoroughly explained the process and what I needed to complete before moving in. She always reached out to me for any questions I had and offered additional resources and information. Thanks, Angela!

  • Review 74 (2022-06-24 - Rating: 5)

    So I must give a huge thank you to the team at Red Wagon. My A/C went out early one morning during the hottest part of summer. I put a service request in at 6:30am and they had a repairman at my house by 3:00 that day and had us fixed with A/C again by 5:00. The quick response to situation was very much appreciated. These guys are awesome!! Keep up the great job!!

  • Review 75 (2020-10-07 - Rating: 5)

    Red Wagon is UPFRONT & STRAIGHT FORWARD! In the lease & rental industry its easy to be lost or misguided through the application process, approval, and moving in. My family was amazed at the methodical and customer service oriented approach that Red Wagon took to process our rental application, the approval, setting up agreements with clarity, following through with processes to move in such as assistance in establishing utilities, and home inspection. In fact, during many of the processes where Red Wagon helped I felt we would be charged for their assistance through each step, but they did it to be provide less stress and provide more understanding of the obligations they have to both the renter and the home owner. Moving forward and selecting a Red Wagon managed property was a lucky decision for us as we felt many other property management businesses were questionable and had a land lord attitude. Because of our experiences with Red Wagon we are considering staying with them longer than intended.

  • Review 76 (2023-09-11 - Rating: 5)

    Red Wagon Properties has been so nice and very helpful. Especially Angela. he has been very thorough with communication and explaining the lease info to us. She has been very helpful.Thank you Angela

  • Review 77 (2023-06-14 - Rating: 5)

    I recently moved into my new place after living overseas for a few years. Ms. Reese was awesome. She made this part of my transition stateside seamless. She answered my emails and phone calls very promptly. She was polite and very patient when I ran into connectivity issues. Thank you Angela.

  • Review 78 (2020-03-24 - Rating: 5)

    This review is long overdue but I have used Red Wagon Property Management since September 2019. I was very impressed since the initial visit with Bobbye Joe. She ensured that all details were covered in reference to the rental of my home. My home was was rented very quickly. I have nothing but great things to say about the company since they took over my property. Another big plus is that they are a Christian company which was a plus for me. Thanks again.

  • Review 79 (2018-02-26 - Rating: 5)

    I have been renting with Red Wagon for two years and I am so happy with their customer service. They have a wonderful staff and will always get back with me promptly. I even contacted them on a holiday for an emergency house issue and I received a call back within in 15 minutes. I highly recommend this company for your rental property needs.

  • Review 80 (2023-11-20 - Rating: 5)

    Bobbye Joe MacMillan, the person that professionally attended me inn the process, she was thorough, kind, nice and very knowledgeable I was needing to learn mny things about it, and she always was available in a friendly manner.She is a great asset for your company!Guadalupe Lopez de Critchett

  • Review 81 (2022-11-18 - Rating: 5)

    We just began a lease term for a property with Red Wagon, and it has been a great experience so far. The application process was simple, and Angela helped us every step of the way with prompt responses. Happy to have had a seamless experience!

  • Review 82 (2018-09-24 - Rating: 5)

    Monica was extremely helpful throughout the entirety of the process. My family and I were moving from out of town to San Antonio and she was more than willing to adjust her schedule due to the time difference in order to fulfill the needs of my family. She allowed for our transition to a new city easier by simply being flexible. Her personality and willingness to adjust to us allows us to highly recommend Red Wagon Properties for anyone. Additionally, Monica and Mia were very personable and consistently touching base with us in order to ensure we had everything we needed prior to our arrival. The constant status checks made it more organized as far as paperwork goes because, as we know, it could be a hassle. These two made it much easier for us. We stand by Red Wagon Properties!

  • Review 83 (2014-10-12 - Rating: 5)

    Red Wagon took over my property after I was having issues with a tenant who wasnt making her rent payments. They were very helpful; we did have some misunderstandings but everything was straightened out. Theyve always been very quick to find me a new tenant and, whenever I have any questions, theyre very quick to respond via email. Im currently living in a different state, I came to S.A. and asked to do a walk through of my house and Kris had no problem meeting me at my house and making sure everything met my expectations! They have certainly made my life so much easier and a home owner.

  • Review 84 (2022-08-09 - Rating: 5)

    ​We have been working with​ ​Red Wagon Properties​ for ​many years now servicing all their carpet cleaning needs, including carpet repairs, pet treatments, odor eliminations, color restorations, emergency water extractions and much much more. Over the years we have seen​ great communication, collaboration, professionalism. Theyre right on target when it comes to managing properties, making decisions, and of course working with us vendors. ​We absolutely recommend Red Wagon Properties for all your real estate and property management needs.​​Truckmount Steam Clean

  • Review 85 (2019-12-14 - Rating: 5)

    I recently started looking for a new home and have heard a lot of great things about Red Wagon in the past. I called to office and spoke to and agent named Steven who was extremely helpful throughout this whole process. Having a tight schedule makes it difficult to coordinate but Steven was very flexible and understanding. He showed me a lot of great properties that I’m now currently deciding between!

  • Review 86 (2016-11-03 - Rating: 5)

    We have had our home for rent over a year now with Red Wagon Properties. We are prior military and live 1700 miles away and we know our home is always going to be taken care of. All the staff makes it a easy process and is always quick to respond to any questions and is always so helpful, especially Melissa. They also are quick with marketing and getting great and reliable tenants into your home. I highly recommend this company to anyone who may be thinking of Listing their home for rent.

  • Review 87 (2021-09-22 - Rating: 5)

    I have rented from Red Wagon almost a year, Abby is my go to person whenever I have a maintenance problem. She is prompt in checking for maintenance calls and calls to confirm she has receive it. She has a terrific professional etiquette follows up during and after the repairs. Abby is an asset to Red Wagon and definitely an asset to the customers. Thank you Red Wagon for hiring an exceptional employee.

  • Review 88 (2022-02-27 - Rating: 5)

    Michelle Pourasef was amazing and key to my husband and I buying our dream house in San Antonio. She was very communicative, flexible, and worked with my and my familys schedules to see houses. I really appreciated most of all her honesty, kindness, and many years of knowledge about real estate and San Antonio. Without her, we would not have found our current house.. she knew how to find listings before they come on the market, which was crucial. Thank you, Michelle! We are grateful to you every day for your help in making our home possible.

  • Review 89 (2019-09-03 - Rating: 5)

    My wife and I are being transferred to San Antonio due to job transfer. We ONLY had 2 days to look at 20 rental homes. Some of the homes the management companies werent calling us back, which caused us to panic. Not a single realtor that did show us a listing offered to show the others when we told them we were having trouble until we ran across Michelle Pourasef with Red Wagon Properties and she offered to take us to all the ones we had left over. She was truly a blessing and hope she knows that. We ended up applying for one of the listings in Alamo Ranch which she showed us. Thank you again Michelle for your dedication and kind heart. When we buy in just two years you will definitely get a call from us!

  • Review 90 (2020-06-24 - Rating: 5)

    Red Wagon, Kris and Co. are a young energetic company that have taken exceptional care of me and my rental properties. They have increased my rental income by about 50% over the last 4 to 5 years. Additionally, they have increased the longevity of my tenant base. They are very professional, smart, and extremely caring for both the owner and the tenant. Repairs are done quickly and I never see a bill until the end of month statement. I dont believe you can find anyone better.

  • Review 91 (2024-01-11 - Rating: 5)

    We have been lucky enough to work with Kris Hochart and Red Wagon Properties for many years. They are the real deal! True professionals and great reputation!

  • Review 92 (2021-01-07 - Rating: 5)

    Red Wagon got my rental property ready, listed and rented super fast. Bobbye Joe has helped us through the process of becoming first-time landlords go smoothly. Also, Red Wagon sends out emails regarding everything they do so you stay up to date on your property. I would recommend using them.

  • Review 93 (2016-01-27 - Rating: 4)

    I have never worked with a property management company before but my experience with Red Wagon has been great. I have been with them for about 2 years now. One of the homes did need some work initally, a little bit of learning curve there; however they kept me updated and the lines of communication clear. I appreciate the professionalism. Good group of people.

  • Review 94 (2017-10-27 - Rating: 5)

    Worked with Kira in our quest to find a home quickly. She was very accommodating with the short notice she was given when needing to view properties. Kira displayed a high level of professionalism while being very personable. She was able to get timely answers regarding questions that were posed to her concerning the properties. Will definitely use her in the future. We hope that she is recognized for her outstanding commitment to client focused service and that her A+ contribution to the reputation of Red Wagon is appreciated

  • Review 95 (2024-08-05 - Rating: 5)

    Emily Fick with Red Wagon Properties is very responsive. She answered my question and resolved an issue on a Sunday evening. Kudos, Emily!

  • Review 96 (2019-12-12 - Rating: 5)

    Red Wagon is an absolute pleasure to work with! The ENTIRE staff is very communicative throughout everything - from purchasing a rental, to getting it rented to any repairs that need to be addressed for the renters. We have been working with Michelle, Mia and Kris and would recommend anyone looking for a management company to use Red Wagon!

  • Review 97 (2022-01-09 - Rating: 5)

    Red Wagon keeps the owner informed of everything going on with their rental properties. They seem to be very reasonable on repairs and if it is a large repair, they secure multiple bids and present them. All of their rates seem reasonable so far.1/8/22Due to some positive personal issues, I will no longer require Red Carpet services. They are above a 5 star organization

  • Review 98 (2023-02-24 - Rating: 5)

    Angela was the best to work with. She has answered all questions and gone above and behind for us when looking for a home. The lady in the front office is amazing as well. Super sweet and has a great energy. I will be recommending red wagon to everyone I know.

  • Review 99 (2016-08-09 - Rating: 5)

    We moved in 07/08/16 and have had quite the experience from day 1. Before we moved in, the fridge was leaking and had flooded the kitchen and living room. Red Wagon was on top of it and had people out to clean it up and dry it within a few hours on a Saturday. Any issues we have had with the house, Kathy has been great in getting it taken care of and has created a great experience. Moving is stressful no matter where you move but we had moved from Houston and Kathy made sure that we had everything we needed and even put us in touch with a company that would assist us in connecting all of our utilities with ease.After a month living here, we have had no issues with the management company and I do not see that being the case anytime in the future either.I would contact Kathy for any property management dealings.

  • Review 100 (2019-12-06 - Rating: 5)

    Mia Gauna and the staff at Red Wagon have been the most impressive Rental Property Management team I have worked with. You can’t go wrong with renting or listing your property with them. Friendly, communicative, knowing your needs, and helping were needed are only just a few things about them.

  • Review 101 (2019-06-11 - Rating: 5)

    Redwagon as a company and all the employees that have helped me were simply outstanding! My son has had his property managed by Red Wagon for over 2 years and so when I got ready to turn my Moms home in to a rental they were a natural choice. Because of an abundance of personal issues on my part the property never became a rental. Having said that, I continued to enjoy an outstanding level of service/advice from the Red Wagon Team. Jessica Alaine was my primary contact and Jessica I cant thank you enough for your exemplary level of serice, and Steve my thanks to you for assisting in closing out my account. Based on my experience, if you are looking for a rental or have a property that you need managed this is definitely the company to select. Ralph Krueger

  • Review 102 (2024-06-04 - Rating: 5)

    I received a reply in a very reasonable amount of time. Only negative I can mention is the property was already leased but it is being posted as available on all rental websites. Its a big let down for those of us looking for a place to live.

  • Review 103 (2014-11-11 - Rating: 4)

    I prefer to avoid property management companies when I rent. Red Wagon is better then most though. They do not bother tenants and always give more then enough notice when its time for an inspection. The online payment system is very convenient and has monthly reminders which is nice. The office personnel is nice as well.My only complaint, which is a big one to me, is when there is an issue with the home. The home we live in has had a few problems. The method for taking care is this is send an email then sit and wait. On more then one occasion, after finally getting a maintenance person to the house they leave after diagnosing the problem. Red wagon takes too long to call back and approve a repair resulting in half finished work. Then waiting a few more days to get another person back. I understand sometimes this is a result of the homeowner but when plumbing is the issue its not fun.Like I said, this is a good company to rent from. They are easy to deal with in every aspect except the one listed above. Even our lease extension was a breeze.

  • Review 104 (2020-08-26 - Rating: 5)

    This is going to be long, but I have a lot to be happy about so bear with me.We rented a house through Red Wagon for 3 years and just finished out our lease at the end of July. I waited until the process was over so I could leave a review that went from beginning of rental to processing our deposit. I want to be thorough.1. They responded to every work order promptly for 3 years and in that time we were only charged for one repair.2. They were always kind and helpful every time I called and no matter who I spoke to.3. When we extended our lease an extra year they let us know they would have to do a market survey to adjust rent for property value. I feared the worst. It was a rise in price of $25.4. They do twice yearly inspections through a third party company. We know that protects the home owner but it also protects us.5. Covid happened at the exact time they were to start marketing the house and doing showings. I was freaking out because we had a medically fragile family member in the home. They totally worked with us and were extremely sensitive to our needs, cutting down showings to a few days a week with space in between for cleaning, letting us stay at the property during showings, and allowing us to put up a sign for viewers to use addition PPE (that we provided).6. They never failed to address a question or concern. Ever.7. When it was time to leave and they processed our deposit against any required repairs, we received back over 2/3 of our deposit. We expected to need to pay a bit (there was an incident with our son, a steel wool pad, and the ceramic toilet - God love him he tried to help) and felt what we were charged was completely fair.We move a lot and rent a lot and have not one complaint. Not. One. This is the best rental experience we have had in our rental history. Thanks Red Wagon for your professionalism, fairness and kindness.

  • Review 105 (2018-03-16 - Rating: 5)

    Kira Flowers at Red Wagon Properties is by far the best agent I have ever worked with. If it were possible, I would give more than 5 stars for the outstanding service she provided me. I had previously been working with an agent who failed to help me through a continuous lack of response and disregard of my needs. I had given up on using an agent and was going through the agonizing process of attempting to find a home on my own. Kira was the agent for one of the properties I viewed and kindly offered to help me with my search. She followed up quickly to schedule additional showings at multiple properties at a time, day after day. Even when I thought I was ready to choose a property and later changed my mind, with the utmost patience, she showed me additional properties until I made a final decision. When I apologized for being high maintenance and thanked her for her continued support, she responded that she would never feel comfortable pushing me to make a decision on a property that I wasnt comfortable with and was happy to continue to help as long as I needed. I had been beyond frustrated trying to find a home in a very limited timeframe with no assistance until Kira came to the rescue. I sincerely hope that she is appreciated for her professionalism and above-and-beyond efforts in all that she does for her clients. With the greatest respect, I highly recommend Kira and Red Wagon Properties.

  • Review 106 (2016-03-14 - Rating: 5)

    We are a military family coming from overseas, and our experience with Kathy at Red Wagon has been amazing and so much less stressful! We havent even made it to San Antonio yet and we have received 5 Star Customer Service. Kathy has been BEYOND helpful. She has answered all questions we have had, she has worked with us and jumped through hoops to help us get our house! We will definitely be dealing with Red Wagon for as long as we are in San Antonio.

  • Review 107 (2021-06-27 - Rating: 5)

    I was referred to Kris Hochart and his team, and now that Ive worked with them the past 2 months I can say that Im very impressed! I have worked closely with Antonio and he was able to get us a 10% increase on one of our rentals, and was able to get tenants in the home in less than 10 days! Theyre very communicative, professional and really understand the market. Im super pleased and will continue to give them business!

  • Review 108 (2023-12-04 - Rating: 5)

    Angela Reese and Bobbye McMillian have been extremely helpful with my search and leasing rental homes over the last year. They clarified issues quickly and were great with how to instructions. Thank you both!

  • Review 109 (2022-03-24 - Rating: 5)

    Just wanted to say thanks to Angela and Michelle for being so professional and going the EXTRA MILE 😀in helping me find the perfect lease for me my family. Angela hats off to you for being so helpful, kind and extremely PATIENT with me during our move in process. Abby thanks for your excellent customer service. You all have 5 🌟 in my book. ❤😍💖❣💕 My leasing experience has been awesome! Angela you are Awesome!!

  • Review 110 (2019-01-29 - Rating: 5)

    While we had a rocky start Red Wagon has proved themselves to be very professional and outstanding with regard to property management. Communication is key and Red Wagon never fails when it comes to communicating what matters most. I highly recommend Red Wagon to anyone owning rental property and looking for management.

  • Review 111 (2019-02-15 - Rating: 5)

    Looking for a great realtor? Ask for Monica! We had just 2 weeks to find a rental home and move from Dallas to San Antonio and she made the whole process so much easier! She was very attentive and genuinely cared about helping us find the perfect home on such short notice. Not to mention she put up with all my crazy texts and stress! I’ve worked with 2 realtors in the past and neither compared to the compassion and service we received with Monica! Thank again! 😄

  • Review 112 (2021-09-09 - Rating: 5)

    TOP NOTCH! Red Wagon Properties (their personnel and system) have proven time and again to be top notch for me from my first interfaces with them through now - well over a year later. Im a military veteran and have rented numerously around the world; Ive not encountered this level of consistent and intentional professional interface with any of my other property managers. In my interfaces with Annika on the front lines of communication - whenever I send correspondence regarding my property and needs, Annika has always been there with efficient response, answering my concerns. Recently, when faced with a major accounting matter, Courtney was equally as responsive with persistent calls and emails to me. She communicated with a speed, professionalism and patience that truly made every positive difference, eventually and swiftly resolving the matter. Thank you, Red Wagon, for your service that truly continues to make the property I am renting from you my Home, sweet Home!

  • Review 113 (2019-05-29 - Rating: 5)

    Cannot say enough wonderful things about Monica. She represented my husband and I so well, she stayed in our budget, she was honest about each property she showed us, she was never pushy, and she was excellent with communicating with us. She held our hands through the application process and was an excellent liaison between us and the homeowners. We were signing a lease on our most favorite property within the next week! Thank you Monica, for helping make this searching process so seamless for us while we move across the state of Texas!

  • Review 114 (2020-11-03 - Rating: 5)

    I have used this company for the past three years to rent out my property in San Antonio. I am living out of state so I really appreciate how responsive they have been, especially during the pandemic. I have terrible tenants in my property now and they have ensured all damages made were corrected. They are polite, professional, and very friendly. This is the first rental property management company I have ever used and they made everything so easy for me. I would recommend them to anyone else in the SA area.

  • Review 115 (2022-01-14 - Rating: 5)

    I absolutely LOVED my experience with Red Wagon Properties. Ms. Abby is such a gem to work with. She’s very knowledgeable about the business and is so genuinely sweet and made everything about this process so easy. She’s a true representation of this brand. I would recommend this company to anyone who is looking to rent, and ask for Ms. Abby!I also want to shout out Ms. Emily and Ms. Annika (I apologize if I spelled your name wrong) are so responsive and so professional.My entire experience from start to finish have been so easy because of the team. They are quick to respond to emails or phone calls and will take their time to help you understand the process and answer any questions you might have. I will recommend this business to anyone and everyone.If I could give them a million star rating I would.

  • Review 116 (2021-02-03 - Rating: 5)

    I just got on board with Red Wagon Properties, and was referred to Bobbye Joe McMillian. She is very professional and is willing to help me out with my rental. She advised me on what was needed to get the property up to Red Wagon standards. The corrections were made and the property is now on the market. There have been several showings and I have confidence that it will be rented soon.

  • Review 117 (2015-12-30 - Rating: 4)

    UPDATE: 12/30/15 - So far so good, things have been good and house looks great.UPDATE: 7/12/14 - It has been 8 months with a tenant in place and problems have been minimal. I do like that they arrange a site inspection every 6 months, its not too bad either for the price of $60. It gives my wife and me a chance to see the current condition of the home and is a great service since we live a thousand miles away. I am happier now that there is a tenant in place, I will update this post, good or bad, once we get to the next phase, re-signing the lease or finding a new tenant.ORIGINAL: I am a Home Owner and have signed a contract with Red Wagon to manage my property. I signed the agreement beginning July 1, 2013 and on Nov. 1st, I finally got a tenant. In that 4-month period, I accrued $1500 of expenses and fees--be aware of the FEES! I was not happy that Red Wagon accepts all charges from their vendors without looking out for my interest.The first incident I had was with the cleaning crew, they broke a cabinet drawer in the kitchen. I found this out when I saw the listing photos. When I questioned this, I was told the cleaning crew is very good and would report this—basically told I had no recourse other than to pay for the repair. They also removed items from the home without completing the work, i.e., remove the curtains but leave the hardware or remove the burner trays and did not replace—found this one out from an inspection report from a prospective buyer. I would recommend you have a Red Wagon person at the property to walk through room by room and sign a waiver and detail any damages—this is the only way you will have recourse when a vendor damages an item, otherwise the repair will appear on your statement.Here is an incident that I still have no resolution too--I was charged two trip fees from the locksmith because they had to fix a lock they either missed or broke again (second bill was $60 trip, $20 repair), I really do not know the details and nobody in the office seems to be able to tell me. I asked that they question the validity of this charge and for details, but I keep getting no response, I even contacted the broker/owner (Kris) and he has not responded. Just before I signed my contract with Red Wagon, Kris and everyone in the office were easy to get a hold of and very responsive, but beware, the lack of communication from the office is very worrisome to me.I worry because it is my home and a large investment and I would expect more from Red Wagon. The lack of communication and service to me as a client is my biggest complaint for Red Wagon--even with poor service, communication is a must.Overall, I am in a position that I cannot change, I will just hope for the best and carry forward. If I had to do it again, I would have shopped around some more or just simply sold my house instead of dealing with property management.I am not saying Red Wagon is a bad choice and you should avoid it, just dont read too much into the the overwhelmingly positive reviews, its not all clouds, birds, and pure cash flow--DO YOUR OWN RESEARCH and SHOP AROUND, thats where I failed.

  • Review 118 (2019-04-10 - Rating: 5)

    Were new to the San Antonio area and Kira Flowers assisted us with our rental search. And weve enjoyed her service in assisting us. We were looking for a short term lease which is pretty hard to come by in this military infused area. However, she managed to locate a few. She was very attentive, punctual and thorough in assisting us in our criteria and showing each property.I would definitely recommend her to our military friends and family.Thank you, Kira for your professionalism and great attitude!The Reed family

  • Review 119 (2022-07-20 - Rating: 5)

    Red Wagon and all the employees I dealt with in the four years I resided at 5455 Vista Run Drive have been exceptional to work with. I would name them but Im sure I would leave someone out. They were always courteous, attentive, professional and timely in and with their correspondence. Thank you

  • Review 120 (2023-09-14 - Rating: 5)

    Jay Smith came by today to do an inspection, and he was awesome. Jay, was very friendly, funny, and efficient with his job. It was my first time meeting Jay, but on the last inspection even my husband, Pat, enjoyed visiting and said he was a good guy. It speaks in volumes that my husband was able to trust Jay at the house when it was just me. Thank you Jay, and keep up the awesome service.

  • Review 121 (2019-09-24 - Rating: 5)

    My husband and I have had Kira as our agent twice now and she is the coolest. Her prompt response and communication, when timing is everything, has been impeccable. Shes very down to earth, professional, and made us feel comfortable. I felt less of the anxiety that comes with looking for a new home due to her wonderful demeanor. We will definitely seek her out on our next house hunt!

  • Review 122 (2019-10-22 - Rating: 5)

    Our experience with Red Wagon has been great. We found a property online and the agent ( Jeana) was able to meet us the same day to view the home. Also Mia Gauna was awesome she walked us through the online process and made everything easy for us. Thank you!

  • Review 123 (2024-07-11 - Rating: 5)

    My leasing agent Angela Reese was awesome! She totally Made this process super easy and I couldn’t thank her enough!

  • Review 124 (2020-05-14 - Rating: 5)

    Bobbye Joe and the Red Wagon team are amazing. We chose Red Wagon based on a recommendation and it was the best choice we could make. They have visited the property and advised us on some minor repairs that were needed. They also set the rent we could expect and it was precisely where we expected. Red Wagon sets the standard for customer service.

  • Review 125 (2023-11-09 - Rating: 5)

    Bobbye Joe is wonderful to work with! She found great tenants for me quickly on more than one property and was responsive and helpful when resolving issues. Thank you!

  • Review 126 (2022-09-09 - Rating: 5)

    I am a homeowner and Red Wagon manages two properties for me. Primarily, I deal with Bobbye Joe McMillan, Emily Fick and Michelle Pourasef. These three women make my life as a property owner and landlord very easy. Bobbye Joe has handled the onboarding of my properties smoothly, Emily seems to know just about everything about every facet of operations, and Michelle has done a great job marketing and leasing both properties. They are knowledgeable, professional and helpful at all times. If youre a homeowner and you need management services, I would highly recommend reaching out to the RW team.

  • Review 127 (2024-01-21 - Rating: 5)

    Angela Reese was prompt and understanding! I enjoyed talking with Angela. She really helped answering my questions and had patience! It was a smooth process and I’m in a home I can enjoy and be comfortable

  • Review 128 (2019-12-10 - Rating: 5)

    Mia has been a great resource to us as we were settling into our new rental property. It takes time to learn how to navigate the system, but she has always been helpful to us. We encountered an unusual predicament with the flooring in our home. She helped to connect the dots and we eventually resolved the matter with the help of other Red Wagon Team members. With appreciation, the Robinson Family

  • Review 129 (2022-03-16 - Rating: 5)

    We rented a home from Red Wagon and the listing agent was very professional and informative. The true gem for this company is Angela Reese, the Leasing Coordinator. She is on top of the transaction every step of the way. She is professional and a pleasure to work with. Thank you Angela!

  • Review 130 (2017-01-23 - Rating: 5)

    Had the greatest experience with Red Wagon. Lived the past few years in apartments and it was a total nightmare so I decided to rent a home to not deal with other apartment tenants and poor property management. Applied and received this beautiful home and Red Wagon made the transition so smoothly. So happy in this home and relieved for such a smooth transition after the apartment struggle.Thank you Red Wagon!

  • Review 131 (2023-08-17 - Rating: 5)

    Great experience from the viewing of the house to the application process. Angela Reese has been so helpful and caring throughout. I received a quick response to all my questions. Very friendly staff, I would definitely recommend family and friends.

  • Review 132 (2016-11-05 - Rating: 5)

    Everything is going well, so far after 5 months of using Redwagon to rent our property. We had less than a month to get ready to move.... Our house was on the market less than three weeks from start to finish. VERY impressive marketing. Thanks Michelle.Melissa Smith was great to work with on the signing of the contract and any other questions we had. She is very responsive along with Kathy and Michelle.Im finally able to log in and provide some positive comments. We are looking forward to a long relationship with Redwagon.Thanks,NC

  • Review 133 (2020-11-03 - Rating: 5)

    Michelle stuck with us for over 5 years as we rented multiple houses and finally bought our first home. She was always there for us through our ups and downs and helped up make sure we were in the right place financially as we searched to buy our first home. She was constantly finding new homes that fit our criteria and was always ready to tour new homes. You can tell she loves what she does and she has fun doing it!

  • Review 134 (2018-07-16 - Rating: 5)

    Kira F. with Red Wagons Properties is the best. I’ve been working with her for the past few months in she has been the best. She’s very patient, knowledgeable, and her communication is awesome. I will definitely recommend her to anyone, she has made this experience for me and my family great. Thank you Kira.

  • Review 135 (2024-07-30 - Rating: 5)

    I have live here for four years and all representatives at red wagon has been great.They reply with in 24 hours or sooner when I have an complaint at the property and every one has been very professional I an very with them all .

  • Review 136 (2020-10-23 - Rating: 5)

    We love working with them! Moving from FL, it was easy to get them everything especially considering we are in the middle of a pandemic. They have always been courteous and offer a great opportunity to enjoy your new home without the worries of damages or issues that may arise. Things have gotten fixed quickly that we need fixing and we love the property we are renting! Cant recommend them enough!

  • Review 137 (2021-08-27 - Rating: 5)

    Life happens to everyone, owning real-estate proprieties can be a bumpy up and down road. That’s why I depend on Michelle From Red Wagon. When there is an issue with a property, big or small, Michelle is my quarterback. I make one phone call and she jumps on the issue, resolving it quickly while providing me the information I need to make informed decisions. Her professionalism, tact, reliability and overall outstandingly high competence is why I trust her to manage my properties.Life happens, and when it does Michelle is one call away from resolving anything day or night 7 days a week.

  • Review 138 (2023-05-12 - Rating: 5)

    This was my first time renting and so glad it was the Red Wagon. They were helpful throughout the entire process. Extremely attentive and responded quick. All the ladies we dealt with were extremely nice and professional.

  • Review 139 (2013-01-07 - Rating: 5)

    I had another Realty Property Management that did not try to assist me in preparing my house for tenants. When I selected Red Wagon Realty, the process of renovating the house began immediately. The response time in emails and telephone calls are impeccable. There was an immediate response (within 15 - 30 minutes). Usually, others would contact me in a few days. Before beginning any work on the house, the company would contact me for approval. One of the person went on vacation/leave and someone else stepped in to assist me with the property. Needless to say, I did not have to wait until the person returned from vacation/leave. The company is very professional. My house needed major repairs/renovation; which was completed within three months. I started in August 2012 with RedWagon and by December 1, 2012, I had tenants. The house was on the market less than 20 days to include the Thanksgiving Holiday. They are outstanding and I highly recommend RedWagon Realty for rental property management. The monthly statements keep me well informed. I was not aware that an inspection is completed when the tenants move-in, but I am glad. At least I am aware of the minor or major repairs that are needed. Awesome property managers!!!

  • Review 140 (2022-04-10 - Rating: 5)

    Angela was very helpful with getting through the process. She explained everything that was needed from me and made it easy to complete the rental process.At least Red Wagon doesnt totally nickel and dime you for every little thing unlike some of the other leasing agencies.

  • Review 141 (2018-07-03 - Rating: 5)

    Monica E. was the best realtor I’ve had in the state of Texas. She was amazing at finding a home that fit the needs of my family in a short amount of time. My wife and I have talked about possibly buying a house in the future. When that time comes Monica will be my first call. She is the best. I don’t usually write reviews but I couldn’t pass up the opportunity to say how happy I was with her and the entire process. Thanks again Monica!

  • Review 142 (2017-02-08 - Rating: 5)

    I just completed a move into a rental property managed by Red Wagon. Moving is such a traumatic experience and although I had a great company to do the moving, Red Wagon stood out in making the move as seamless as could be. Always responsive - always IMMEDIATELY responsive, always pleasant and cheerful, always professional - Red Wagon and Kathy Bost especially are 5 STAR. Kathy went out of her way to get the answers to my questions and do whatever was needed to make things right. Thank you, Red Wagon, its been a pleasure

  • Review 143 (2016-01-28 - Rating: 5)

    We are new customers to Red Wagon and while we have had issues like most customers and the same issues, I wanted to take a moment and remember to point out the good parts of Red Wagon-Ms. Kathy Bost! She was instrumental in getting this whole process kicked off-specifically during the application and approval process! This part of the move in process was quick, easy and seamless and we thank you for kicking off our initial experience with Red Wagon in a such a pleasant way. Every email, phone call and in person meet was greeted with a smile-that kind of smile that made you feel that you were in good hands and that she meant it-over the phone and on email, which is really hard to do! I know there are growing pains at Red Wagon, but Kathy is not one of them! Thank you!!

  • Review 144 (2017-08-31 - Rating: 5)

    Jessica Hanson made the process effortless for us - I am in the military and moving can be pretty stressful, given all the other balls Ive got in the air. When we found out we we were coming to San Antonio, and we settled on the house that we wanted, Jessica at Red Wagon was super helpful in quickly going through our application so we could secure the house right away. The property is just what we needed. My wife and I are very pleased with the service we received - and continue to receive - by choosing to rent a house managed by Red Wagon.

  • Review 145 (2018-07-02 - Rating: 5)

    Kathy Bost is the best!!! We are a military family and have lived all over the world. Usually I hate dealing with property management. But let me tell you Kathy made it an amazing experience. Honestly the staff at Red Wagon Properties are the best. They care about there clients and get the job done. Most of all they are honest. To me that is everything. You will not regret working with this group. If you need a place or looking for property you need to call these guys. Just ask for Kathy Bost. She will take good care of you. She is the kind of person that every company wishes they had on there team. We love and miss Mrs. Kathy and Red Wagon Properties. Thank you guys for everything!!!

  • Review 146 (2013-06-06 - Rating: 5)

    I have always self managed my properties. When I was transferred out of state I was referred to Red Wagon. Ive used them now for almost a year. I found them to be incredibly thorough with inspections that ensure my properties remain in great condition. They have been on top of any problems that come up by bringing them immediately to my attention and getting them fixed on behalf of my tenants. They have put new renters in the homes in a timely manner and have gotten me paid quickly so I, in turn, can cover my mortgage payments. I highly recommend them.

  • Review 147 (2021-09-22 - Rating: 5)

    I just started working with Red Wagon, and I am very pleased with the experience so far. Our property rented very quickly, and there is a very fast turn around anytime I have had a question. Working with Bobbye Joe has been a very positive!

  • Review 148 (2019-03-06 - Rating: 5)

    Monica was absolutely amazing! She was very quick to respond and sent us many houses to look at when the one we were initially interested in didnt have a soon enough move in date. She actually cared and followed up with us when we found the house that we wanted. Would 100% recommend her!!

  • Review 149 (2016-11-03 - Rating: 5)

    Great company all the way around. I have spoken to 4 or 5 people in the company and each person has responded quickly, given me the time and respect that should be given to a client and above all is an extremely thorough and efficient company. I left another company after the ineptitude of the staff and the owner became apparent. They could not fill a lease on my property for 5 months and Red Wagon came in and had it leased in two weeks. I just wish I would have hired them sooner.

  • Review 150 (2018-12-19 - Rating: 5)

    Kira has been so accommodating, professional and kind to our family. We have had a wonderful experience as she has been working with us to find our new home. Her attention to detail, care for our needs and likes/dislikes, is second to none. I would recommend you reach out to her if you want to find a new home. You will have a wonderful person on your side!

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