PMI North Texas

Photo of PMI North Texas

Located in Houston,

Address: 2770 Main St Suite #173, Frisco, TX 75033, United States

Phone: +1 469-656-8400

Rating: 4.7

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Property management company

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-18 - Rating: 5)

    All around great experience! The guys that came to help were super friendly and knowledgeable on what happened. They also shared what they did to fix the issue which was nice as well. Very happy with the overall service I received!

  • Review 2 (2024-07-15 - Rating: 5)

    I would STRONGLY recommend the services of PMI North Texas to anyone looking for property management assistance. Katie and her team have gone above and beyond to make the process smooth and hassle free. They were very thorough in vetting applicants and sought to identify a trustworthy renter. Furthermore they are very thorough in reviewing the property at scheduled intervals to assess property damages. Again, I cannot recommend them enough!

  • Review 3 (2024-08-28 - Rating: 5)

    I am a vendor with PMI.Katie and her team are always on point with everything they do and truly care about their tenants. I can’t imagine the stress of running a property mgt company of this scale but they run like a well oiled machine.Coming from the vendor side of things, PMI is leaps and bounds above all other Mgt companies when it comes to organization and responsiveness.Highly recommended from me!

  • Review 4 (2024-06-15 - Rating: 5)

    I’m very glad I chose PMI for my property management needs. With it being the first property I used management services on, I was understandably a bit apprehensive on the process and aftermath but Katie, Shelley and her team have been so great and easy to work with. While they have general rules on how they operate, they genuinely care about each of their clients and are happy to tailor their approach to individual requests where feasible. Very grateful to have found them and would highly recommend their services to anyone whether it’s your first time seeking property management services or if you’re seasoned.

  • Review 5 (2024-06-13 - Rating: 5)

    Katie and her team are very professional and friendly! My life became much more peaceful ever since PMI started managing my rental property! Their awesome team are always on top of things and owners are able to view property activity through Rentvine Owner portal.

  • Review 6 (2024-06-13 - Rating: 5)

    PMI North Texas does an outstanding job managing our properties. They screen all applicants thoroughly, respond quickly to requests, are very professional, and have a great system for timely payments. Highly recommended for your property management.

  • Review 7 (2024-03-25 - Rating: 5)

    Katie and her team have been wonderful to work with. Im a property owner that lives out of state, and I have complete peace of mind knowing that theyre taking good care of my properties. Theyre always accessible, professional, kind, and friendly. Theyve been available for me every time Ive had a question or concern, and they are quick to respond. I honestly cant say enough good things about them! Id give them more stars if I could.

  • Review 8 (2024-08-14 - Rating: 5)

    This team never disappoints. Every time we encounter an issue, they handle it promptly and efficiently. Whether its a minor concern or a more significant problem, they always go above and beyond to ensure everything is resolved quickly. Their responsiveness and dedication to maintaining the property make living here a stress-free experience. I highly recommend them to anyone looking for reliable and professional property management.

  • Review 9 (2023-11-01 - Rating: 5)

    PMI has always been very helpful, professional, and quick to resolve any issue that has come about.My heating unit stopped working. I explained I have a tiny chihuahua that is elderly, and just recently home from the hospital. They had a vendor out to restore the heat the same day. I’m very happy with everyone there I’ve been in contact with.

  • Review 10 (2024-06-14 - Rating: 5)

    Super happy with PMI! They are managing multiple properties for me. They have a very thorough process to find quality Tenants that stay long term. Highly recommend

  • Review 11 (2022-07-20 - Rating: 4)

    I am a realtor in the area and my client was recently interested in a property managed by PMI North Texas. She applied and was basically approved right away, however, there was a little bit of a waiting process due to the property not being fully available per the landlords request. While that part was a bit stressful, Shelley and Larry were GREAT and very responsive to my clients questions and concerns. Larry kept us informed on when we would be able to tour the home and, after viewing, Katie (broker) was very accommodating to my clients requests. They kept in close contact with us throughout the entire process! By the time my client moved in ALL repairs had been made and the home was very clean and in GREAT condition! Ive had negative experiences with property management companies in the past so it was very refreshing to have these ladies be so attentive and understanding of my clients needs! I highly recommend them and am looking forward to working with them in the future!

  • Review 12 (2024-07-27 - Rating: 5)

    I had a great experience with PMI North Texas. They consistently address any issues I have with my home and provide excellent customer service.

  • Review 13 (2023-03-28 - Rating: 5)

    PMI has been a fantastic company to rent from and work with. They provide a great service and do a great job of keeping their clients and tenants happy. Katie is always professional and has been a pleasure to communicate with over the last few years.

  • Review 14 (2023-03-24 - Rating: 5)

    After reading about many tenants having bad experiences with various property management companies, we were nervous to rent a house.We’ve been pleasantly surprised at how responsive and quick PMI has been to fix any issues we’ve found and reported. Everyone I’ve talked to there has been very nice and helpful.

  • Review 15 (2022-04-28 - Rating: 5)

    Katie Bedford was recommended to me from my cousin who used her services for a rental property in the past. Katie managed my property and then sold my house for me a year later.Excellent communication, extremely professional, upfront and direct. Exactly what I need during my busy days 1000 miles away and protecting my asset. I had peace of mind that my business was taken care of by an experienced professional and done totally with my best efforts in mind as well as including all legal matters.Highly recommended and appreciated!!

  • Review 16 (2023-11-29 - Rating: 5)

    We recently had a water leak issue which is truly one of the most stressful situations. Katie and team were so responsive and provided timely communication through the issue. I highly recommend PMI North Texas!

  • Review 17 (2024-06-14 - Rating: 5)

    Katie and her team are super awesome. They are always very helpful, professional, and quick to resolve any issue with my rental properties. If you need any help with managing your rentals/real estate in DFW area then look no further. I highly recommend PMI North Texas.

  • Review 18 (2021-08-26 - Rating: 5)

    Ive had the privilege of being able to rent from PMI for the past 2 years. We moved from out of state and theyve made the transaction of getting into the place super easy. Theyre extremely responsive to everything, we even had an instant where the water heater burst at 2am in the morning and they had someone within the 1hr to fix everything. Would definitely recommend renting or even buying from them. Only left because of job relocation but if Im ever back in DFW, Id definitely work with them again!

  • Review 19 (2019-03-17 - Rating: 5)

    I have a lot of good things to share about the service provided by PMI and helping us at right time with managing our home. Let me start by saying, We are very fortunate to be working with PMI for managing our home, need to mention very pleased with there go get the work done attitude, very professional to work with, also very latest on technology front to get the right tenant in the least amount of time, they have used all the best possible means to list the home in market to name a few is youtube listing..To give some details, had a tenant move out with out proper notice and the prior management firm was not too keen on getting the home back to market in time with time being a major factor for us due to financial obligation. PMI came to rescue with the tools, skill and professional approach, they got the property market ready in time and we got our new tenets less then 2 weeks. Thank you to Katie from PMI for being so great help and keep me posted on each and every stage of the process and get the job done.. great work done!we are very happy now to work with PMI for our property management, as they care about our home and have all the process in place for making sure the home is maintained, inspected and reported to home owner during the lease period, they are always there on our side to help anytime. Finally all i can say is lucky to have found PMI to manage our property.Thanks again Katie/PMI for the great work completed and we are happy that you are taking care of our home.

  • Review 20 (2023-01-12 - Rating: 5)

    Shellie and her team are absolutely outstanding! They helped my husband and I into our next home after jumping from hurdle to hurdle throughout the process. They are extremely responsive and fight for you! Don’t hesitate and give them a call!

  • Review 21 (2017-06-07 - Rating: 5)

    Ive used PMI, Inc for over 3 years. I am very happy with the service they provide. Several times there have been issues at the house on a weekend or holiday and Katie was always there to get it repaired right away. She is very dedicated to her work. I highly recommend PMI, Inc. for any property management needs.

  • Review 22 (2021-05-25 - Rating: 5)

    Thought it was going to be a struggle in current market conditions to get a house but thanks to Danielle who made it happen! She was prompt and responsive and was very professional every step of the way. She was clearly looking out for the homeowner which I respect, but at the same time she had a good pulse on my interest level and helped me navigate the paperwork etc., and land the deal. After confirmation, working with PMI team - Katie and Charlene - has also been really easy even though we are moving from out of state. Surprisingly we had a great experience even in this crazy market. Thanks PMI team!

  • Review 23 (2023-05-11 - Rating: 5)

    Had a few minor issues (garage door and plumbing issue) at our rental property. We filed the issues on the portal, and they were resolved so quickly and professionally. Cannot thank PMI, the garage door company, and the plumbers highly enough! Thank you!

  • Review 24 (2024-10-17 - Rating: 5)

    I had a great experiment throughout the process. Great follow up and you can feel they care.

  • Review 25 (2018-12-30 - Rating: 5)

    PMI is incredible! We are a military family having to move every 2 years. This company has always had our best interest at heart looking over our property while we live far away. They are professional, prompt, and dedicated to their clients. We strongly recommend them for your management needs!

  • Review 26 (2022-10-13 - Rating: 5)

    Excellence from everyone with whom I have dealt for these few weeks during my first experience with PMI North Texas. Shelley and Alyce are not only insightful, responsive, upbeat, and patient; they are respectfully professional. Give pats on the back all around! I highly recommend this form of Property Management. Thank you all.

  • Review 27 (2019-09-25 - Rating: 5)

    Katie, of PMI North Texas, manages 2 properties for us and we couldnt be more satisfied. Being an out-of-state landlord it was so critical for us to find a property manager that we could trust with the most important details for our properties. Happily we found that trust in Katie. She has always been quick to respond to our needs and resolve related issues. We value all the hard work she does for us!

  • Review 28 (2018-05-31 - Rating: 5)

    We recently chose PMI North Texas to assist with both selling/buying Real Estate transactionsand were very pleased with the service provided to us. Katie was readily available to assist with our questions/concerns throughout the process. We appreciate Katies integrity in her business dealings with us, and would highly recommend her for property mgmt or other real estate needs to others.

  • Review 29 (2020-03-30 - Rating: 5)

    Renting can take a mental toll. Thankfully PMI, makes the process so much easier! Katie is very professional at handling all of my needs as far as a tenant goes. Very prompt and speedy to fix things that arise.

  • Review 30 (2023-04-05 - Rating: 4)

    It took awhile to get our backyard fixed, when we moved in they had just redone the water pipe to pvc. Between the rain and storms it was about 3-4 weeks when they got someone to come fix it. Now we have a new back yard fence and dirt over the area which makes great for the table and chairs!

  • Review 31 (2021-07-29 - Rating: 5)

    Working with Danielle was a great experience. In this crazy market trying to find a rent home in the Celina area is very challenging. However Danielle made it very easy and stress free. She was always available to answer any questions and very responsive to calls, texts and emails from the very first contact to after moving in.

  • Review 32 (2023-12-13 - Rating: 5)

    Shelley has been wonderful to work with! She is always quick to assist and answer questions. I look forward to working with her again.

  • Review 33 (2018-06-01 - Rating: 5)

    Speaking as an out of state owner, I highly recommend PMI North. The response rate to any questions and concerns is always timely and the communication is excellent! Everything is clearly outlined in the contracts for both tenants and owners so as to avoid any misunderstandings and the staff is very dedicated. A highly professional and caring company to work with!

  • Review 34 (2021-03-12 - Rating: 5)

    We just completed our moving to a new house and we wanted to thank PMI North Texas for their professional work. We especially appreciate Danielle’s prompt work, we would have never been able to get the house we like this much in this really competitive market without her help and quick action. Thank you again for your professional work!

  • Review 35 (2022-07-26 - Rating: 5)

    Everyone is very responsive, helpful, and professional. The transition during moving was made so much easier by the quality of the people I worked with. What I loved is the ease of communication and that the repair request I sent it was handled thoroughly and quickly.

  • Review 36 (2023-09-25 - Rating: 5)

    Katie and her team are the best in the business, they take ownership of the responsibilities and treat the tenants and the landlords as a partner, I could have not asked for a better manager than Katie, she is extremely responsible, reliable and dependable.

  • Review 37 (2016-05-26 - Rating: 5)

    PMI handles a rental property for me. I am active duty, currently live out of state, and will soon live out of country. Any issue that has ever arisen (broken sprinklers, etc.) has been handled expeditiously and professionally. I have the utmost confidence in them and their ability to manage my property, even while Im away. If I could give a 6 star recommendation, I would.

  • Review 38 (2021-03-12 - Rating: 5)

    PMI been great to work with, we unfortunately lost out place due to the winter storm and had to move unexpectedly, they were able to get us approved and moved in two days later! So happy to be working with this company.

  • Review 39 (2021-03-05 - Rating: 5)

    Danielle is AMAZING! Hands down the best property manager I have ever worked with. She made my clients lease seem seamless and it was done with such ease and impeccable customer service! Thank you Danielle!!!

  • Review 40 (2019-09-26 - Rating: 5)

    PMI North Texas has done an amazing job managing my property, very professional and really take the time to engage you during the leasing process. I highly recommended for any of your Property Management needs.

  • Review 41 (2017-06-12 - Rating: 5)

    I switched to PMI about 2 years ago from another PM vendor. My experience has been very positive. Katie is very reliable and is always on top of things. I highly recommend them.

  • Review 42 (2022-07-20 - Rating: 5)

    Great Team! This is our first rental and they did a great job of educating us. They communicate well and always respond in a timely manner, we look forward to adding another property with them.

  • Review 43 (2018-12-30 - Rating: 5)

    Anne and I are senior citizens, and we just moved in our home offered by PMI of North Texas in September. On December 10th, 2018 we had our heating unit to malfunction it burned out several of the heating elements. When the elements burned out it created a smell and smoke to fill the house. we called the Fire Dept. they were here within 5 mins, and determined that it was the heating unit that had caused the smell and smoke. The Fire Dept disconnected the heating unit and advised us to contact our Landlord (PMI) which I did right then via phone. I received a phone text from their emergency contact number with in mins. The next day December 10th I was in contact with Katie Bedford, she advised us that a repairman would be out to fix.No parts could be found after several days of looking for parts, I second company sponsored by the owner was sent out. They could not find any parts either. The owner decided to replace the unit.It took 17 days for all of this to be completed, we were very lucky during this time as the weather was very pleasant. we only had to use our space heaters at night.With all of that being said, my main point of this review is now. During this whole time Katie (PMI) kept us up to date with emails phone calls every step of the way. Also the owner waved our October electric bill and paid for it herself.No one can stop a breakdown of equipment , it is what happens after the breakdown happens that really matters. From my first phone call until it was fixed i was in constant contact with Katie (PMI), and then having our electric bill paid was a plus. High Kudos...Thank You PMI of North Texas, and the ownerAnne and Larry

  • Review 44 (2022-01-20 - Rating: 5)

    Larry was so great to us! We were on a time crunch and PMI North Texas really helped us out. Larry made sure he did everything he could for us and we ended up getting everything we wanted and needed. He even followed up with us to make sure we’ve settled in well.

  • Review 45 (2021-08-25 - Rating: 5)

    PMI it’s a wonderful company to work with. They are extremely responsive. They answer phone calls, emails, texts in a timely manner. They are positive and welcoming and always willing to help. They are a pleasure to work with and we highly recommend!

  • Review 46 (2021-10-24 - Rating: 5)

    Great experience dealing with Katie and PMI - as a real estate agent, that is not always the case but I was pleasantly surprised and wish there were more Katies out there! THANK YOU for being so prompt and professional!

  • Review 47 (2017-08-04 - Rating: 5)

    Ive worked with PMI for the past 6 years now. Katie is very wonderful and has made moving more pleasant and less stressful. I wont use any other management company! THANKS pmi!!

  • Review 48 (2024-03-19 - Rating: 5)

    The folks at PMI are great to work with. Always prompt replies to my questions and concerns. Thank you PMI.

  • Review 49 (2023-12-15 - Rating: 5)

    PMI was on it to ensure my safety after having a few challenges with the smell of gas on the property. They didn’t leave a stone unturned . Literally!

  • Review 50 (2024-12-12 - Rating: 5)

    Great! Knowledgable with a good action plan to fix the issues.

  • Review 51 (2018-10-11 - Rating: 5)

    My wife and I have been working with PMI North Texas for several years now. We simply couldn’t be happier with the service they provide for our homes. Highly recommended!

  • Review 52 (2019-09-29 - Rating: 5)

    Great experience. Had not have to worry about anything after I signed the contract. No calls, no emails, nothing. Everything is taken care by Katie and her team. Could not be happier.

  • Review 53 (2019-09-25 - Rating: 5)

    PMI is a professionall outfit dedicated to simplify our lives. Since we contracted their services, we had peace of mind and know that we are in very good hands.

  • Review 54 (2022-05-12 - Rating: 5)

    This is our 1st rental with PMI. They have been very professional, answer questions quickly and great follow thru. Even after we moved in they check in to make sure everything went as planned.

  • Review 55 (2022-08-01 - Rating: 5)

    Very smooth experience soo far. Been tenants for 2 months now. All issues are quickly resolved. Very good customer service. Highly recommend to everyone.

  • Review 56 (2021-08-23 - Rating: 5)

    Danielle was very responsive to my requests and worked to get the transaction completed. My clients had been searching for a while. Danielle swooped in to our rescue and made the deal happen.

  • Review 57 (2022-01-20 - Rating: 5)

    This is my first time using a management company for a rental property, PMI North Texas were very professional and responsive to our calls.Total Joy working with Larry Blanton :-)

  • Review 58 (2021-08-25 - Rating: 5)

    It was a great pleasure working with Danielle. She was very responsive and very helpful through the whole process for my clients!

  • Review 59 (2023-08-30 - Rating: 5)

    Excellent repair completed today by Nate from Lula. I’ve requested him for any future repairs/work required.

  • Review 60 (2018-07-07 - Rating: 5)

    Katie has gone above and beyond on making sure I feel comfortable with the steps in renting for the first time and with the property. I would high recommend Katie!

  • Review 61 (2023-09-02 - Rating: 5)

    Nice job working to find an alternative solution to ordering a part to avoid delay for repairing an AC unit.

  • Review 62 (2022-07-15 - Rating: 5)

    Fantastic property management to work with. Customer service is engaging and responsive.

  • Review 63 (2023-05-03 - Rating: 5)

    PMI North responded promptly and had the problem fixed in a very timely manner.

  • Review 64 (2022-08-17 - Rating: 5)

    They made the home viewing and application process as simple as possible. Definitely recommend.

  • Review 65 (2023-08-14 - Rating: 5)

    Theyve been very responsive to our maintenance requests, and They have always answered our inquiries.

  • Review 66 (2023-06-07 - Rating: 5)

    Awesome service, prompt with repairs and good communication. Highly recommended!

  • Review 67 (2023-09-28 - Rating: 5)

    Excellent job of quickly fixing issues had upon move in.

  • Review 68 (2022-10-21 - Rating: 5)

    Responds quickly to repair requests. Provides support to tenants as needed

  • Review 69 (2022-08-05 - Rating: 5)

    These people are professional, helpful and responsive. I would recommend them to any tenant or homeowner.

  • Review 70 (2024-02-02 - Rating: 5)

    Educated and very professional people.I recommend them

  • Review 71 (2024-08-16 - Rating: 5)

    Very responsive to issues that may arise.

  • Review 72 (2024-01-24 - Rating: 5)

    Work was done quickly and correctly! Thankful for the effort!

  • Review 73 (2023-03-21 - Rating: 5)

    Very professional and kind with any situation I have ever needed assistance with.

  • Review 74 (2018-10-19 - Rating: 5)

    Very professional, methodical and customer centric. Keep up the good work!

  • Review 75 (2025-02-05 - Rating: 5)

    The job was fast and efficient!

  • Review 76 (2021-09-01 - Rating: 5)

    Nice people who respond well

Similar Organizations