Main Street Renewal - Houston

Located in Houston, Texas

Address: 1718 N Fry Rd #118, Houston, TX 77084, United States

Phone: +1 832-803-0700

Rating: 3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-09 - Rating: 5)
We had so much damage due to the hurricane that we couldn’t even see our selves living in our home again, I am not going to lie the process of the repair was not the smoothest process however everything got fixed. I owe a huge thanks to Rosa Camacho she was a complete angel and took everything so seriously as if this was her home as well. I appreciate her kindness and she answered all my questions and concerns about any part of the repair process. Now that the damage is fixed no one can even tell there was ever any damage.

Review 2 (2025-01-24 - Rating: 5)
Juan was exceptional and highly professional throughout the entire process. He not only addressed my issue with impressive speed, but also ensured that everything was thoroughly handled and completed to a high standard. His attention to detail and efficiency truly made a difference, and I couldn’t be more pleased with the outcome.

Review 3 (2024-09-26 - Rating: 5)
I had an incredible experience working with Rosa to sell my house. From our first meeting, she was professional, knowledgeable, and genuinely invested in helping me get the best price. Her marketing strategy was spot on, and she kept me informed every step of the way. The house sold quickly and above asking price! I couldnt have asked for a better partner in this process. I highly recommend Rosa for anyone looking to buy or sell a home!

Review 4 (2025-01-24 - Rating: 5)
Jun was great! Our bathroom was leaking and they scheduled an appt right away. He called to let me know he was on his way. He came and checked out the issue, explained what was wrong, and fixed it. Excellent customer service from Juan!

Review 5 (2025-01-16 - Rating: 5)
Juan was our maintenance person he is very fast and efficient. He was very helpful and was able to fix everything we needed done. I will ask for him every time from now on.

Review 6 (2024-12-20 - Rating: 5)
Juan provided great customer services on getting to the issue with my thermostat. This was his first time coming out to resolve the problem. He replaced the fuse and thermostat, everything was resolved within 1 hr tops.

Review 7 (2024-12-13 - Rating: 5)
Juan Villegas came out to my home and fix my front door lock in great time manner. He was very polite and clean up behind his self once he was finished. Thank you so much

Review 8 (2025-01-30 - Rating: 5)
Mauricio showed up quick, asked the right questions, and got our AC back up and running within about an hour and a half. He was polite, respectful, and informative. 10/10

Review 9 (2024-12-20 - Rating: 5)
Mauricio literally came out on a simple maintenance request and ended up basically remodeling my entire tub to fix the issues. He was polite, he explained why I was having an issue, he explained how he fixed it, he ran back and forth to home depot when he found another issue and never complained.

Review 10 (2024-12-18 - Rating: 5)
Juan is a great technician ! He is fast, friendly, and very knowledgeable on fixing various items in houses. Main Street Renewal made an excellent decision adding him to the team !

Review 11 (2024-09-18 - Rating: 5)
I’ve been with Mainstreet for a year now and just renewed my lease! They made the renewal process so easy !! I just had a maintenance issue for the first time and it was with the AC. They had Kevin sent out here the same day and he saved the day! He rocks and knows exactly what he’s doing while getting it done quickly ! Thanks Kevin , you’re awesome 👏

Review 12 (2024-12-24 - Rating: 5)
Mauricio and Juan was very nice, helpful, and answered all of my questions. They fixed everything in my home and explained everything they were doing. I would definitely recommend them for home repairs.

Review 13 (2024-12-24 - Rating: 5)
Mauricio and Juan came out and quickly found the problem and solved it. They were very professional and and their work was very professional. They did a great job. Definitely recommend them!

Review 14 (2024-12-12 - Rating: 5)
Juan did an amazing job and is super friendly and knowledgeable in his skills! I highly recommend him and he needs a raise!! Job well done!!

Review 15 (2024-12-27 - Rating: 5)
Juan was very helpful and got right to the pint of fixing our dishwasher and finding out the problem. He also advised me on next steps for other issues. Very good service!!

Review 16 (2025-01-16 - Rating: 5)
Juan was great! Great work, reliable, and efficient. He arrived early, found the problem and had it resolved in an hour! Thank you, Juan!

Review 17 (2024-08-27 - Rating: 5)
I cannot say enough good things about the Mainstreet Renewal Technician, Marlon Martinez. He has gone above and beyond for my family, helping us every step of the way as we settled into our new house. He was friendly, professional and responsive to our needs and concerns. He handled our every request with care and understanding. We are grateful to him for all of his hard work. Thank you, Marlon, for making us feel at home.

Review 18 (2024-12-27 - Rating: 5)
Juan came out to fix a repair an issue with our AC. He was so prompt, communicative and repaired our problem in less than 30 minutes! So appreciative!

Review 19 (2024-12-09 - Rating: 5)
Would give Juan ten stars if I could. He was very knowledgeable, helpful and was especially kind to my mother. Thanks for great service. You’ll be highly satisfied with Juan.

Review 20 (2024-08-09 - Rating: 5)
This company is amazing they helped make me and my kids dreams come true getting a home with them . Its our first day in our new house and we couldnt be happier . The applications process was easy and unstressful . The team I worked with did wonderful getting me and my kids in our home fast and Id recommend them to any friend of mine 😏

Review 21 (2024-12-27 - Rating: 5)
Juan was very polite! He came to our home this morning to fix some electrical issues and he was very quick and helpful.

Review 22 (2023-08-31 - Rating: 5)
I am giving 5 stars to the HVAC technician Marlin with the MS Renewal maintenance team and also to the HVAC vendor who replaced my AC unit. They were both incredibly helpful and provided prompt and professional service. Thank you so much!

Review 23 (2024-11-26 - Rating: 5)
Mauricio was very pleasant and welcoming when he arrived as he has been, this is my 2nd occasion that I have met him doing repairs on my sons rental property...He fixed his 2 issues, one he had to go out and purchase the parts but work was done very fast and he explained everything..also he asked was there anything else that was broken that he needed to look at, to see if he could fix or if we needed to put in a work order...Job well done..Thankyou so much Mauricio....you r the BEST..

Review 24 (2024-12-23 - Rating: 5)
Mauricio was very helpful and efficient. He did a very good job completing my maintenance requests.

Review 25 (2024-09-07 - Rating: 5)
Daysha Gaither was so professional and courteous! I had been having problems getting my lease off my email and she called me on a Saturday afternoon to help me research what the problem might be.The lease agreement had been sent on both September 3rd and 7th (which was the date we were talking) and there was no sign of it in my inbox.She said okay I’ll delete the original lease and send out a new one. For some strange reason, the deleted lease popped up! I was so excited I said, “Oh the lease just showed up!” Well, poor Daysha was so kind and patient in dealing with this old lady!!! She just took it right in stride and said, “ No, no that’s the one I deleted, but the new one is right behind it okay,” I felt as though she had taken my hand, patted it, and said that it would be okay!She explained to me that certain options would change, what I would need to domoving forward and who my rental agent was. She made sure that I fully understood what I needed to do, what the procedure was, and wanted to know if I had any questions! What a refreshing experience in today’s world!!!!Thank you Daysha!!!!!

Review 26 (2025-01-13 - Rating: 5)
Maurico was very highly skilled and professional. Thanks for sending him our way.Vonda and Ronda

Review 27 (2024-12-18 - Rating: 5)
Juin- was great! He was very helpful and respectful and fast! Took him no time to get the task done.

Review 28 (2025-01-31 - Rating: 5)
Mauricio fixed my stove he was in and out and got the job done he is good at what he does he knew what was wrong and fixed the problem no issues

Review 29 (2024-09-27 - Rating: 5)
Been renting for several years and have had no problems. Management cares and that speaks volumes. Give them a call if you are looking to move.

Review 30 (2025-01-02 - Rating: 5)
Juan was awesome! Friendly and super efficient! He came in and fixed our garbage disposal in less than 5 mins. Super cool!

Review 31 (2024-08-22 - Rating: 5)
Jay did a fantastic job. He worked quickly. He was respectable and friendly. He was attentive to my move-in worklist. Im satisfied so far 🙂

Review 32 (2025-01-28 - Rating: 5)
Juan fixed my sink and my power outage in the bedrooms.. Excellent customer service and fast work.

Review 33 (2024-12-12 - Rating: 5)
Juan Villegas was great he fixed both issues quickly and came early . Fast and efficient

Review 34 (2024-12-09 - Rating: 5)
Juan did an amazing job with fixing the dishwasher and getting other issues taken care of! Thank you Juan

Review 35 (2024-07-25 - Rating: 5)
I had two requests on two separate days and both were completed by Jay. I appreciate him hearing our concerns and working diligently to resolve them as quickly as possible. 10/10 service!

Review 36 (2024-09-28 - Rating: 5)
Thank you Mainstreet for making sure me and my family sleep comfortable every night. Thank you Rosa I believe that’s her name she really took care of our needs!

Review 37 (2024-12-10 - Rating: 5)
Juan did an outstanding job. Were thankful for his service!

Review 38 (2024-11-25 - Rating: 5)
Mauricio and Juan were very efficient and professional and did an excellent job! I’m beyond impressed and satisfied!

Review 39 (2024-03-13 - Rating: 5)
Kevin with maintenance was amazing! He was very accommodating as I had to reschedule from morning to afternoon and he made it work. Once he arrived he took care of the couple of issues I wanted addressed with no problem and did a great job!

Review 40 (2024-12-02 - Rating: 5)
Our thermostat went out. Mauricio responded quickly to our work order and replaced our thermostat in a timely manner.

Review 41 (2024-09-05 - Rating: 5)
Rosa is the absolute best! Rosa is extremely resourceful and helpful. She went above and beyond to assist myself and my family and I can’t thank her enough.

Review 42 (2024-12-02 - Rating: 5)
Mauricio was awesome! Came right out to fix our HVAC.

Review 43 (2024-12-03 - Rating: 5)
Mauricio y Juan fix our house issues. They were very attentive to details and helpful.

Review 44 (2024-12-03 - Rating: 5)
Juan was amazing, got my dish disposal fixed in no time !

Review 45 (2024-09-04 - Rating: 5)
Marlon was very helpful, quick, and patient! He took care of all the issues he could quickly and anything he could not he ordered repairs for. Marlon is proficient at his job and very appreciated!

Review 46 (2019-05-18 - Rating: 5)
I have been with main street for almost 2 years. While I cant say much for their move out process seeing as though I still live in one of their homes, but will be moving out soon due to no fault of theirs. I can say I have never gone more than a week from my maintenance request to them coming to fix whatever the problem is. They have always been quick and polite when they come and fix things, and Im pretty needy. I appreciate it so much since Im moving soon and I want to get the house back to as good as I found it. I have no complaints and hope my move out process will be just as good. Would recommend.

Review 47 (2024-10-02 - Rating: 4)
Kevin was amazing he helped us with all are work orders in a timely manner thank you

Review 48 (2024-12-27 - Rating: 5)
Juan did an amazing job and really followed through with the work.

Review 49 (2024-02-27 - Rating: 5)
Kevin( Maintenance) is amazing and very caring. He made sure the work he did was good and asked if there was any other problems we had. He did very good work

Review 50 (2023-05-01 - Rating: 4)
In November the front yard tree had died and was uprooted in the yard. Due to the safety of the kids playing out front I requested a new tree so this uprooted one would not harm the kids. It took a little bit of time and good weather but the wait was well worth it. The company MSRenewal had address my maintenance request did a fantastic job. Not only did they plant a new beautiful tree they beautified the beds as well. I could not be happier with the job they did.

Review 51 (2025-01-10 - Rating: 5)
Juan did an excellent job with fixing to problem properly. Thank you.

Review 52 (2024-12-23 - Rating: 5)
Juan was very professional and gave excellent service thanks juan . 5 star

Review 53 (2024-03-27 - Rating: 5)
Kevin was great. He was very professional and knowledgeable. He new exactly what the problem was and able to submit an order for the necessary repairs.

Review 54 (2016-12-27 - Rating: 5)
I am actually Mrs. Osborne, I was a tenant with Main Street Renewal for 3 years. They provided exceptional service. Whenever I called and needed assistance, they sent help right away. I always used the portal to submit my request and it worked perfectly. My husband and I have now purchased a home, I called Main Street today and a young lady named Bernice assisted me, and she was exceptional. She provided A1 customer service, she assisted me with persistence. Many times she could have forwarded my call to someone else. I want to thank you Bernice and Main Street Renewal for an awesome experience all the way around.

Review 55 (2025-01-06 - Rating: 5)
Juan is a very good worker! & Very helpful! Thank you!

Review 56 (2022-02-10 - Rating: 4)
Im currently renting a house from this agency. I was impressed at how they helped with the transition from an apartment to a house. The company kept in contact with me through each step of the process, they worked with me when a couple things on my end went wrong but were quickly resolved.

Review 57 (2022-08-09 - Rating: 5)
Just approved for my first house in Texas. Main Street was extremely helpful and patient with me during this process. I just lost my husband and they worked with me in getting the final approval in a timely manner. Thank you Main Street for all of your work in making this happen.

Review 58 (2025-01-28 - Rating: 5)
Juan came to fix my light and was very respectful

Review 59 (2016-12-02 - Rating: 5)
Ive been a valued tenant for two years now, Ive referred three families and they love it 😍 as well!! MainStreet is a great 👍🏿 company to do business with! I love Rosa, Matilda, Mitch and the maintenance guy Fernando! Its other great folk there too Ive just become fond of the ones I mentioned! Theyre all very professional and being a valued tenant as you go in the office you feel like youre appreciated. The staff is very professional and take care of their tenants needs in a timely manner!! MainStreet youre the best hands down!!! My family and I are looking forward to many more years with you all!!! Keep up the great work! Did I mention all of their homes 🏡 are immaculate with brand new appliances!

Review 60 (2022-10-27 - Rating: 5)
My husband and I recently leased a home from Mainstreet and we couldnt be happier! We found a nice house in our budget and now get to enjoy our awesome backyard again!! Were from Texas, so happy to be leasing with a company from our home state, but we get to live in Beautiful Alabama!! The response time and customer service has been on point thru and thru. Im a property manager and my hubby is a maintenance man, so we know how its supposed to work and Mainstreet got it RIGHT!!

Review 61 (2018-04-15 - Rating: 5)
I have been a resident of Main Street Renewal for a few months now. So far everything has been great. Everyone I have spoken to have had really nice attitudes. Upon moving in a had a water issue and it was fixed that day. Other than that the move in went smooth. I love my new home.

Review 62 (2021-04-15 - Rating: 5)
This review is for the maintenance guy who comes to my rescue alot lol im a tenant that likes to keep things in good standing and running properly so when I call every season to have the ac/heat checked or because my bathroom faucets always have an issue I always get Kevin. Kevin thank you for your services and always being friendly! I can always trust that you will fix it and if you dont you always find someone who will! Thank you alot Kevin!

Review 63 (2024-03-08 - Rating: 5)
Kevin provides amazing customer service, communication, and addresses any issues I may have when coming out for maintenance requests at my property. Thank you, Kevin!

Review 64 (2019-01-11 - Rating: 5)
Awesome and friendly but after moving out of the house they took over 1300$ worth of my deposit. There were never any issues until moving out. When asked to see the pictures from the damages they had none. They lied about the damages. Just know they don’t want to give you a deposit back if you rent from them.

Review 65 (2017-10-15 - Rating: 5)
Honestly I never give five stars. And when I lived in the house I cant say they dissevered it. But when Harvey hit and took everything. They took care of me. They donated money to me. Gave me back my deposit no questions asked. Walked me though the rent termination. So thank you MSR for my experience. Even if it was only to save face they did it right.

Review 66 (2018-08-22 - Rating: 5)
When it comes to maintenance, living in a rent house compared to an apartment can be very different because of individual home owners. Ive been with Mainstreet for three years and any problem Ive had they sent someone in good timing to fix the problem. And there maintenance team always did a great job.

Review 67 (2019-08-23 - Rating: 5)
Worker: WillVery Professional and made sure the job was completed with Excellence.AWESOME customer service skills andrepresented the business well. On a scale of 1 to 10 I must say 10++++Thanks for caring about your tenants5 STAR!!

Review 68 (2024-12-16 - Rating: 5)
Jaun was really fast and efficient with his work!

Review 69 (2023-04-05 - Rating: 5)
Im very happy with Main Street Renewal and i plan to continue to be a tenant. Been with them for 6 years now. When their is a problem that needs to be fixed they make sure it gets taken care of.

Review 70 (2019-07-22 - Rating: 5)
My experience with Will is always wonderful. When he come to my home to do repairs the visit is always quick and very professional. Will not only provides great customer service but he also educate me on what the problem was and how to fix the problem if the problem occurs again. Absolutely love the great customer service I receive!!!!! Will thank you for your professionalism.

Review 71 (2023-06-21 - Rating: 5)
I am on my second year with a Mainstreet property. I absolutely love them. I have never once had an issue and they provide fast and friendly service. I hope to stay another few years! Great job Mainstreet! 👏

Review 72 (2025-02-04 - Rating: 5)
Jaun was very helpful and informative. Very professional

Review 73 (2019-01-04 - Rating: 4)
I rented a property for 3yrs with MSR i didnt have no issues with maintence or nothing. I moved out of the property, cleaned it up reall good and everyeverything. I even returned the keys back the same day when i moved out. I asked about my deposit i didnt get back because by the time aomeone went and checked out the property a month later someone had briken in to it and trashed it. But that was not my fault. I would lease with MSR again you just have to take the good with the bad. They have nice homes.

Review 74 (2022-05-31 - Rating: 4)
Leasing experience was great, but the call center people were unhelpful and downright rude at times. Kevin, the technician, was the only redeeming point in the move in experience. Super nice dude, very helpful, friendly.

Review 75 (2024-03-28 - Rating: 5)
My favorite maintenance guy. I really prefer him to come do work orders and anyone else. He gets the job done everytime.

Review 76 (2024-12-20 - Rating: 5)
Juan very professionally, informative, and worked fast.

Review 77 (2023-02-28 - Rating: 5)
Main Street rapid response to issues is great especially when they send Kevin. He is knowledgable, efficient and very polite. Main Street is lucky to have such an employee

Review 78 (2022-04-04 - Rating: 5)
This has been a non stressful experience. The staff assisted me in every way didnt just throw me away like other property management companies. They actually worked with me and I very much appreciate that.

Review 79 (2024-03-26 - Rating: 5)
Jay was super professional. Very sweet and understanding. He did his big one . #bookJay

Review 80 (2017-04-03 - Rating: 5)
Ive been a tenant of MainStreet for over two years! Ive recommended several families to them as well and theyve also recommended MainStreet to others! Hands down they are phenomenal and set their standards above the rest! Their properties are top of the line, their Maintenence team is super awesome! I love how they address any concerns promptly and follow up to assure that things are okay! Kudos to everyone in our Houston office and in Corporate!!! Keep up the great work!!! You all rock!! #SunsetBendResident

Review 81 (2024-08-22 - Rating: 5)
Mauricio did a great job with our cabinets.

Review 82 (2017-06-15 - Rating: 4)
Yanidd and Amanda are very helpful. The only concern I have with this company is that they take so long to process everything; even the smallest steps are stretched into 2-3 days of waiting, calling, and wondering. Other than that, they have plenty of homes to select from and will work with your situation.