Investors Property Management

Photo of Investors Property Management

Located in Houston,

Address: 5400 Free Ferry Rd Suite 102, Fort Smith, AR 72903, United States

Phone: +1 479-434-6837

Rating: 4

Services

  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Property management company
  • Property investment company
  • Real estate agency
  • Real estate agent
  • Real estate consultant
  • Real estate rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-11-12 - Rating: 5)

    As the owner of investment properties, I am very pleased with Investors Property Management. They have systems in place that provide detailed accounting of income and expenses, maintenance, repairs and tenant retention. They are very knowledgeable of the market rents to suggest adjustments. Also, they have provided other investment opportunities. I self-managed prior to IPM, I now trust them entirely. No regrets.

  • Review 2 (2024-11-13 - Rating: 5)

    I was reluctant to get a property manager… but I decided to give it a try with IPM. I truly couldn’t be happier - it was an excellent business decision. I fully trust their experience, judgment, and advice, plus I don’t have to worry about the day-to-day issues of having rental properties. I can’t say enough good things about this company.

  • Review 3 (2024-11-12 - Rating: 5)

    I’ve rented from them for years and always have great service, if you ever have an issue it’s always solved quickly. I’ve dealt with other property management companies in Fort Smith and Investors Property Management has been the best and it’s always quick and easy getting you into the place you want. They have places for any budget.

  • Review 4 (2024-11-21 - Rating: 5)

    Garrett took great care of us. He met us in a timely manner at each place we looked at and was able to answer any questions we had. We do hope to hear from him if something we might be interested in comes up.

  • Review 5 (2024-11-19 - Rating: 5)

    Exceptional people that helped us find a home. We were very impressed with how fast and easy they made the whole process. Highly recommended

  • Review 6 (2024-05-30 - Rating: 5)

    IPM on S Waldron Rd in Fort Smith has a great team. They are all friendly, prompt and professional. The few times that we needed maintenance, that was pretty prompt talso. We first rented from them 3 years ago, and the process was pretty quick and simple. It took no time for us to find a place through them. We recently needed to move and Garrett (Great Guy) had us in a place in no time. He is always super friendly and helpful as can be. I can highly recommend them.

  • Review 7 (2024-11-12 - Rating: 5)

    I am amazed at how well they work with you no matter the situation, Garrett has been very helpful and makes us feel at home.

  • Review 8 (2024-11-13 - Rating: 5)

    IPM is doing a great job managing our property. Super friendly and helpful staff. Keep up the good job.

  • Review 9 (2023-10-19 - Rating: 5)

    Exceptional service with very polite and courteous/helpful staff! Our application process was smooth and pretty consistent with the other places that weve rented from. Application fees and deposit requirements were relatively affordable.I havent had the need to call them for maintenance yet, but Im sure that Josh and Garrett will be on top of it when/if I call!

  • Review 10 (2023-12-06 - Rating: 5)

    IPM is hands down the best management company we have ever rented under. The people in the office are so friendly. Our whole 2 years with them has been a very good experience. Weve had very few, very minor inconveniences and they have been prompt to fix them. Clean, quiet neighborhoods. Great company!

  • Review 11 (2024-11-23 - Rating: 5)

    As the owner of investment properties, I am delighted with Investors Property Management. They are very knowledgeable of the market rents.

  • Review 12 (2023-06-15 - Rating: 5)

    We just recently found a wonderful house in Greenwood through Investors Property Management. The staff there are wonderful. They were very helpful with the technology related to the application and move in process. (Technology is not my friend) once we we moved in, there were a few maintenance issues that needed to be addressed, and this is where they really shine. Each issue was addressed quickly and resolved to our satisfaction. Management always got in touch with us afterwards to make sure everything was handled properly. We are very impressed and highly recommend this company.

  • Review 13 (2024-09-19 - Rating: 5)

    They have managed our properties in the River Valley for years and have always done a good job communicating and managing our portfolio.

  • Review 14 (2024-03-21 - Rating: 5)

    The people are very respectful and they take great care of their property! We absolutely love our house. And unlike some places around here they actually fix things and properly if something goes wrong. I couldn’t be happier!

  • Review 15 (2023-05-11 - Rating: 5)

    IPM is very quick and efficient at getting you into your new apartment and makes the transition as painless and seamless as possible! We are very impressed with how we have been treated through the transition, maintenance, and follow ups. The staff has been nothing but straightforward, kind, and helpful through this process. We couldnt have found a better place!

  • Review 16 (2023-11-28 - Rating: 5)

    Josh and Garrett are awesome. All inquiries or maintenance Ive needed have been taken care of in a very timely manner! Ms. Teresa is so sweet and caring. Keep up the good work!!!

  • Review 17 (2024-05-30 - Rating: 5)

    Rented from ipm for 4 years and I am moving into another duplex they manage. They are great about fixing things when needed also. I had a fire and they helped us find another place..they even gave our deposit back...who does that anymore...ipm yall are the best. Thank you,Zorana Edgerton

  • Review 18 (2023-02-25 - Rating: 5)

    Great place to live. Very quiet and peaceful. Great landlords. Management is great. I changed from a furnished unit to a non furnished unit. I drove from another state with a truck full with my belongings. On my way to get the key I was late, management was kind enough to stay past their business hours to ensure I get the key. For that I am forever grateful. Maintenance also great. They take care maintenance problems promptly and also follow up to ensure everything is taken care of.

  • Review 19 (2023-01-27 - Rating: 5)

    This is my first time living on my own and they have made the process so easy for me. I have a couple of friends who have rented through them in the past and had such great things to say. They noticed a leak in my apartment before I was to be moved in and got it quickly fixed for me. The guys at the front desk are sweet and I would definitely recommend to anyone looking for a place!

  • Review 20 (2023-11-14 - Rating: 5)

    We have been doing business with Investors Property Management for over 5 years and never have any issues or worries. They are always doing their best to make sure my investment properties are not vacant. Their care team are excellent in taking care my properties as well.Thank you IPM

  • Review 21 (2023-07-13 - Rating: 5)

    Renting through IPM has been a refreshing experience. We love the home and the neighborhood as well. My wife and I have had bad experiences as renters in the past but the folks at IPM have shown us what its like to have people who actually care about their tenants. Garrett and Teresa have been extremely responsive and helpful whenever a maintenance issue arises and we are so grateful for it.

  • Review 22 (2024-01-05 - Rating: 5)

    They’re the 4th property management company I’ve used over the 9 years I’ve been investing in real estate. THEY ARE THE BEST ONE IN MY EXPERIENCE: in terms of screening renters, property upkeep and rehab, record keeping, marketing, and communicating with the owner. Wish I could have used their services a lot sooner.

  • Review 23 (2024-11-12 - Rating: 5)

    They’re very good at customer serviceTheir work performance very outstanding

  • Review 24 (2023-09-25 - Rating: 5)

    I would highly recommend Investors Property Management to anyone who is self-managing their investment properties. I would almost guarantee you will end up making more money by having them manage your property. They are very proactive with reasonable rent rate increases, tenant screenings, and making sure you get your property back in good condition. They have been managing our properties since 2019 and I couldnt be happier.

  • Review 25 (2023-07-05 - Rating: 5)

    Very helpful staff! From being flexible helping me get moved in on time from my previous lease, to being super responsive to my questions and anything else along the way. Teresa, Josh and Garett made the process super easy. Thank y’all and keep up the good work!

  • Review 26 (2023-02-16 - Rating: 5)

    I worked with Garrett C. and Josh for a new apartment. They were extraordinarily helpful throughout the process. One doesn’t often find this with property companies! I feel at ease knowing I’m renting from a company that has been kind, worked diligently to resolve issues, and overall gone above and beyond my expectations.

  • Review 27 (2020-09-17 - Rating: 5)

    My son lived in one of the apartments for over a year. We found the staff at the office and in the maintenance department to be very nice, responsive, and professional. We received our entire deposit back when moving from the property. We did, however, leave the apartment in EXCELLENT shape.... everything cleaned, nail holes filled, scuffs touched up (paint was provided upon request!) Would highly recommend.

  • Review 28 (2023-02-12 - Rating: 5)

    IPM was completely awesome in helping us to find a new home. They guided us and listened to our needs making our move from out of state easy. After our move they were there to help us in any way needed. We could not have done this move without them. I would recommend IPM 100% and am so happy we sought there help.

  • Review 29 (2020-01-30 - Rating: 5)

    I previously rented with IPM and they were nothing short of amazing. After a little over a year of not being with them, I decided to go back and rent with them because they were so good to me. All of the ladies at the office are incredible, and Kim went above and beyond for me to make sure I could get the place that I wanted. They are great to rent from.

  • Review 30 (2023-09-20 - Rating: 5)

    This is my first apartment and first rental experience and Investors property management has made it unbelievably amazing and easy! They are a group of amazing people who will do anything to make you feel at home and comfortable!

  • Review 31 (2019-06-26 - Rating: 5)

    I moved into my duplex on April 6, 2018, and vacated on May 24, 2019 due to family needing assistance. I loved my duplex!! The maintenance gentlemen was awesome. Any time I needed something looked at, it was done within hours. The office ladies were always very nice. I only moved out due to helping my son and daughter in law. I would have continued to stay there for at least a few more years. It really was a very good place to live.

  • Review 32 (2023-06-22 - Rating: 5)

    Very caring and responsive team, and one of the best move-in experiences Ive had thus far. The unit was clean and they have been quick to address any of my concerns. Highly recommend!

  • Review 33 (2023-01-15 - Rating: 5)

    I recently moved into an apartment with IPM. A few days ago I noticed that I had a small leak in my sink so I used the app and filed a maintenance request. IPM had an incredibly fast response and the issue was fixed right away. The communication was amazing and friendly, IPM genuinely cares for their tenants!

  • Review 34 (2019-12-22 - Rating: 5)

    I have always been greeted with politeness and great customer service.My maintenance requests are always taken care of with urgency.Last summer a company drilled into our sewer systems and they were on top of it.Thank you,Happy tenants!

  • Review 35 (2022-08-15 - Rating: 5)

    We have been with IPM for almost nine years. They have been taking great care of our properties and tenants. They have provided excellent service by a caring team.Thank you all for your hard work.

  • Review 36 (2022-08-26 - Rating: 5)

    If I could higher than 5 stars I would, the office is super quick to respond to any questions or concerns you may have. Everyone in the office is so extremely nice and you can tell they care. The process of the application was very simple, and the location is just perfect, your close to everything in town!

  • Review 37 (2024-11-20 - Rating: 5)

    Im not quite sure if this house is being rented out yet but Id like to rent it

  • Review 38 (2023-11-01 - Rating: 5)

    IPM has been really helpful to work with! They respond fast to any issues or questions we’ve had and their front desk people are an absolute joy to work with.

  • Review 39 (2023-02-15 - Rating: 5)

    Ive been with these guys for over a year now. They are very easy to work with. Whenever I have had maintenance issues they have always responded quickly and professionally. A pleasure to do business with.

  • Review 40 (2021-09-23 - Rating: 5)

    I havent rented a property yet . However, looking forward to it . I spoke to Kim very polite and professional . Very inviting as well . I like that she made me feel important and gave me options due to unavailabilty due to my work demand . So so far so good . I would definitely tell my friends and family .

  • Review 41 (2023-06-28 - Rating: 5)

    When I have issues that need attention..I notify them,the mgrs..and they promptly take care of sending the technicians out to take care of matters.. and then they even check back, to see if everything was taken care of.The technicians they have sent out,have been very polite,, courteous, respectful,and clean up after themselves..No complaints here..

  • Review 42 (2024-01-11 - Rating: 5)

    Will say they have outstanding customer service, super nice people! If I ever had any questions they’re always quick to respond! 10/10 recommend.

  • Review 43 (2023-11-22 - Rating: 5)

    The employees are very friendly. Maintenance requests are always addressed and handled promptly. They exceed all expectations and I can’t recommend them enough!

  • Review 44 (2020-04-28 - Rating: 5)

    We decided to move from one city to another and Kim Newell was absolutely amazing! She did whatever she could to get us into the home we wanted. She could have said sorry, no, bye . Instead she bent over backwards to make sure we had a home as soon as possible. The home is beautiful and not overpriced. Thank you IPM for being a family oriented company and treating your customers like family! This speaks volumes to me!

  • Review 45 (2023-10-16 - Rating: 4)

    IPM is very helpful with any questions or concerns. This is my first time renting on my own and they have made my experience great!

  • Review 46 (2024-03-22 - Rating: 5)

    Great place if you’re looking to rent a home or apartment in the River Valley. Excellent staff and great service 5 stars from me

  • Review 47 (2023-06-01 - Rating: 4)

    I haven’t stayed here long enough yet to give a more accurate rating, but overall it’s a perfect place for anyone who wants to keep to themselves. and I’m the type of person to keep to myself so :D

  • Review 48 (2020-09-15 - Rating: 5)

    I had a great experience with them! I just moved into Pavillion Place Apartments. Management is friendly and professional and replies quickly. The apartments are inexpensive but very nice!

  • Review 49 (2024-01-12 - Rating: 5)

    They are nice and never had any problems with them , and if I needed something done it was taken care of!

  • Review 50 (2023-01-05 - Rating: 5)

    Great company to rent from! We rented from them in past and it was by far the best experience. If you are looking for a place to stay check them out.

  • Review 51 (2021-06-23 - Rating: 5)

    Love Ms. Kim and Frank at IPM. They make sure all my needs are met and are very prompt and professional. I am beyond happy about my rental.

  • Review 52 (2021-02-03 - Rating: 5)

    I give them 5 stars because of all the apartments I’ve ever lived in, they are great to deal with. Any maintenance issues have always been dealt with immediately.

  • Review 53 (2019-03-15 - Rating: 5)

    My experience was so very warm, kind, and I was treated with the upmost respect.... everyone in this office did an awesome job....Extra special thanks to Kim Newell for going that extra mile.... If you are looking to rent, own or sale please visit them.....And Im not even from fort Smith Ar, thank you, thank you again

  • Review 54 (2023-06-01 - Rating: 5)

    Garrett and josh are so helpful in any thing I need ! They take great care in keeping the apartments well maintained Great place to live !

  • Review 55 (2021-09-20 - Rating: 5)

    This company is reliable, professional, and has treated us with respect each experience along the way. They are setting the standard for quality business, easy to talk with, pleasant to work with, and fair.

  • Review 56 (2024-01-10 - Rating: 5)

    Professional service and genuinely kind attitude. Youll feel like an honored guest over just a regular customer.

  • Review 57 (2023-06-28 - Rating: 5)

    Haven’t lived here too long but the management is great and easy to work with and the place was in good condition when we got it.

  • Review 58 (2023-10-20 - Rating: 5)

    Super friendly and easy to deal! Make finding tenants for properties pain free and stress less.

  • Review 59 (2023-02-10 - Rating: 5)

    I am a longtime resident with IPM. I have always had excellent customer service and great experiences with them. I recommend IPM to everyone.

  • Review 60 (2024-01-02 - Rating: 5)

    Staff has been great. They made leasing process super easy.

  • Review 61 (2019-04-05 - Rating: 5)

    I just signed my lease and my experience has been great so far. Ms. Kim and front office staff had great customer service. 😃

  • Review 62 (2023-11-22 - Rating: 5)

    Very understanding with anything. Very great management. Have always met my needs with where I’m living.

  • Review 63 (2023-11-08 - Rating: 5)

    The employees at IPM have very helpful and have taken care of any needs on a timely manner. In person or phone they are very prompt.

  • Review 64 (2023-06-27 - Rating: 5)

    Any issues or maintenance repairs have always been taken care of quickly. I highly recommend investor property management.

  • Review 65 (2023-11-29 - Rating: 5)

    They do an awesome job making sure anything that goes wrong gets taken care of quickly! Thank you!

  • Review 66 (2023-02-15 - Rating: 5)

    Friendly, helpful and professional!I am very pleased with IPM and my new apartment.

  • Review 67 (2024-04-19 - Rating: 5)

    Great company! Cares about tenants and fast and efficient

  • Review 68 (2020-06-18 - Rating: 5)

    We are renting from Investment Property Management and have had excellent customer service. The duplex is a fair price and nicely updated.

  • Review 69 (2021-05-15 - Rating: 5)

    Kim was very nice/helpful. Will rent from then as soon as a property comes open that handy for me. Highly recommend

  • Review 70 (2024-01-12 - Rating: 5)

    I had all my question and concerns answered, in an easy to understand way. Customer service went above and beyond!

  • Review 71 (2024-04-27 - Rating: 5)

    Friendly and patient management. Apartment was fantastic when I moved in.

  • Review 72 (2023-08-14 - Rating: 5)

    Mr. Garretts help was very helpful. He provided excellent service. Very professional.

  • Review 73 (2024-01-11 - Rating: 5)

    The best property management team in the area! I would recommend to any and everyone!

  • Review 74 (2022-08-26 - Rating: 5)

    Great and friendly staff to work with, best property management by far. Highly recommend!

  • Review 75 (2023-11-22 - Rating: 5)

    Great management, willing to work with you on certain terms and conditions!

  • Review 76 (2023-10-16 - Rating: 5)

    Exceptional service and transparent communication throughout the entire process. Highly recommended!

  • Review 77 (2021-03-07 - Rating: 5)

    Great staff, property well maintained. As a tenant Im heard, and valued

  • Review 78 (2024-11-15 - Rating: 5)

    Good customer service

  • Review 79 (2023-02-05 - Rating: 5)

    Great place to rent from of have hour property managed. Friendly staff

  • Review 80 (2024-05-30 - Rating: 5)

    The people that work there are amazing and friendly

  • Review 81 (2017-02-10 - Rating: 4)

    Been with them a few months, friendly staff, will work with you and stays on their responsibilities

  • Review 82 (2022-03-04 - Rating: 5)

    Loved renting from them.

  • Review 83 (2021-12-19 - Rating: 5)

    Nice

  • Review 84 (2022-02-17 - Rating: 5)

    Professional.