Genesis Community Management, Inc.

Located in Houston, Texas

Address: 9700 Richmond Ave. Suite 160, Houston, TX 77042, United States

Phone: +1 713-953-0808

Rating: 3.5

Services

On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-21 - Rating: 5)
Love this team! Been working with this organization over several years now and they have always been professional, fair, courteous and helpful in resolving issues for their clients. I am honored they call on us to assist with their clients plumbing issues. We recommend this organization for any property looking for a great management company!

Review 2 (2024-11-18 - Rating: 5)
I’m one of the owners of All-Pro Fence and we had the opportunity to replace and install some fencing for one of their properties. The entire process was great and they were helpful when we had questions or concerns about anything. Overall a nice experience looking forward to working with Genesis on future fence projects.

Review 3 (2025-01-27 - Rating: 5)
We’ve had the pleasure of working with Genesis as a vendor for the last 30+ years, and they are an absolute dream to partner with. Their team is highly organized, professional, and always communicative, making every project run smoothly. They truly care about their properties and residents, which shows in how promptly they address maintenance needs and how proactive they are in keeping everything in top shape. It’s clear they value their vendor relationships, and we’re grateful to work alongside them. AAA Plumbers highly recommends Genesis for exceptional property management!

Review 4 (2025-02-24 - Rating: 5)
“I had the pleasure of experiencing truly exceptional customer service, and I couldnt be more impressed. From the moment I reached out, Santos Acuna was attentive, friendly, and quick to address my concerns. He went above and beyond to ensure I was satisfied with the solution provided, and his genuine care for customers was evident in every interaction. I’m incredibly grateful for Santo’s support and would highly recommend him to anyone seeking reliable and thoughtful service. Santos, keep up the fantastic work!”

Review 5 (2025-02-10 - Rating: 5)
Genesis Community has been an incredible partner for the past 17 years, and we truly appreciate their trust in us as their 24/7 call center. Their team is dedicated, professional, and a pleasure to work with. They consistently provide clear communication and support, making collaboration seamless. Its been an honor to serve their clients and be part of their mission. We highly recommend Genesis Community for their outstanding leadership and commitment to excellence!

Review 6 (2025-02-27 - Rating: 5)
Genesis Community Management has been an outstanding partner, and we are grateful for the opportunity to serve as their 24/7 call center. Their team is a pleasure to work with, and Gabby consistently ensures clear and timely communication with every update.

Review 7 (2025-02-20 - Rating: 5)
My husband and I own Providence Lawn Care. We are a vendor for Genesis Property Management. Genesis has alwaysbeen wonderful to work with and they are very prompt in paying their invoices, which speaks to the integrity of their company. We could not ask for a better company to do business with and look forward to many more years of our continued business relationship.

Review 8 (2024-11-12 - Rating: 5)
I had a fantastic experience working with Genesis Property Management in Houston. The team is responsive, professional, and truly dedicated to providing top-notch service. From the start, they were attentive to my needs and consistently kept me updated on everything related to my property. Their attention to detail and commitment to ensuring a smooth, hassle-free experience set them apart from other management companies I’ve worked with.Genesis Property Management handled everything seamlessly, from tenant communications to maintenance and repair coordination. I felt that my property was always in great hands, and they genuinely cared about maintaining high standards and tenant satisfaction.I highly recommend Genesis Property Management to anyone looking for reliable, efficient, and professional property management in the Houston area. They’ve exceeded my expectations, and I’m very pleased with their service.

Review 9 (2025-02-24 - Rating: 5)
Genesis Community Management is such an amazing company. Their accounting team is amazing Ive had the pleasure to speak with Mr. Santos Acuna. He was very attentive, dedicated, respectful and very knowledgeable about his job.

Review 10 (2024-11-13 - Rating: 5)
Genesis Community Management is the company that manages my complex. Gabby, the manager, responds quickly to any problem. She is efficient and extremely helpful. Very pleased with them!

Review 11 (2024-11-13 - Rating: 5)
⭐⭐⭐⭐⭐I can’t recommend Genesis Community Management highly enough! As a family-owned business, they bring a personal touch that you just don’t find with larger companies. From the very beginning, their team has been incredibly responsive and always available to answer any questions we have. You can tell they genuinely care about their clients and the communities they serve.Not only are they friendly and approachable, but they are also true experts in their field. They have guided us through every step of the community management process with professionalism and a wealth of knowledge. It’s clear that Genesis Community Management has a deep understanding of the local area and a commitment to excellence.If you’re looking for a reliable, professional, and friendly team to manage your community, Genesis is the best choice in Houston. Their attention to detail, expertise, and customer service truly set them apart!!

Review 12 (2024-11-12 - Rating: 5)
I have worked with Genesis Property Management for over 20 years, as once an employee, now client, and friend. I can say it has always been an excellent experience from start to finish. The level of professionalism and dedication they bring to property management is unmatched. From the moment I joined, I was impressed with their efficiency, clear communication, and the overall positive work environment they fostered. Genesis property managementtruly goes above and beyond to ensure both property owners and tenants are taken care of. They are honest and handle situations professionally and with dignity.

Review 13 (2024-11-16 - Rating: 5)
⭐️⭐️⭐️⭐️⭐️I cant say enough great things about Genesis From the very start, their team has been incredibly professional and attentive to our communitys needs. They have a remarkable ability to foster a sense of belonging among residents, making everyone feel heard and valued.Their communication is top-notch; they keep us informed every step of the way.It’s clear that they genuinely care about the communitys well-being and are dedicated to making it a better place for all.If you’re looking for a community management company that truly puts residents first, look no further than Genesis. Highly recommend!

Review 14 (2024-11-13 - Rating: 5)
Great 40+ year family owned and operated company with low turnover staff of seasoned property managers. Should be on the short list of community associations looking to make a change.

Review 15 (2025-02-24 - Rating: 5)
Laurissa is always so helpful and kind. She is always thorough and addresses my concerns or questions within a timely manner. I always appreciate that I can reach out to her and trust her professionalism to help me whenever I need it.

Review 16 (2025-03-02 - Rating: 5)
I feel very happy with the service of this company. Santos helped resolve all my questions and concerns. He is a very dedicated, professional, and patient employee. Thank you so much!

Review 17 (2025-01-15 - Rating: 5)
Thank you for being a valued customer and thank you for giving us the opportunity to serve the great community you represent. We hope to continue to serve you for years to come.Working with the Genesis Community Management team has always been a great experience.

Review 18 (2025-01-15 - Rating: 5)
Genesis Community Management has been a pleasure to work with for 16+ years! Their team is professional, friendly, and always organized. They consistently reach out to us at Termite Watkins Pest for pest control bids, ensuring their properties are well cared for. Highly recommend!

Review 19 (2024-11-08 - Rating: 5)
I have experience the best customer service when going to the officeI love that I’m able to resolve issues fast with just a quick phone call.They are just a phone call away.They are so respectful and listen before speaking. They make me feel very important.I have been a vendor since December 2019 - Any issue I may have had with any resident it was resolve quickly- The managers have given me the best all around experience.- I have enjoyed the teamwork working with this Office.

Review 20 (2024-12-03 - Rating: 5)
We have been a vendor with Genesis Property Management for over 20 plus years now and can say it has always been an excellent experience working with their team of professionals. It’s a pleasure working Gabriela Benitez with her level of professionalism and consistency in response time. Genesis is a wonderful company with a great team of leaders.

Review 21 (2024-11-10 - Rating: 5)
Genesis did a project for our community a few weeks ago and we couldnt be happier with the outcome. From start to finish they they exceeded our expectations. Their communication was the best we have had compared to other companies we have hired in the past. Highly recommended!

Review 22 (2024-11-13 - Rating: 5)
I am thrilled to share my experience with Genesis Property Management! It has truly evolved into a remarkable organization under the leadership of the next generation, Alan and Natalie Debarbieris. Their fresh perspectives and innovative approaches have taken community management to new heights.From the moment I reached out to them, I felt a genuine commitment to customer satisfaction. Alan and Natalie embody the values of their father, ensuring that every resident feels heard and valued. Their enthusiasm and dedication shine through in everything they do, from prompt communication to proactive problem-solving.What I appreciate most is how they maintain that personal touch while implementing modern solutions to make management seamless and efficient. Its evident that they are passionate about creating vibrant communities where everyone can thrive.If youre looking for a property management company that combines experience with fresh ideas and a customer-first mindset, Genesis Property Management is the way to go. I wholeheartedly recommend them to anyone seeking a supportive and proactive management team!

Review 23 (2025-02-28 - Rating: 5)
My family and I moved ino our neighborhood 40+ years ago. While our children now have families and homes of their own, my wife and I continue to live in the same home.In recent years weve noticed adjacent neighborhoods in the area in decline as there are little or no rules or enforcement.Recently I faced making a decision concerning my role in the neighborhood. Without getting into too many details I contacted our Genesis Community Management representative, Sera Falconer. After explaining my situation she made several inquiries which helped in my decision making.Thank you Sera Falconer for helping me and for helping to make our neighborhood a great place to live.SincerelyWarren Kelly

Review 24 (2025-02-26 - Rating: 5)
Larissa is an outstanding professional who truly excels in her field! Her expertise, professionalism and attentiveness to her clients are definitely key attributes that help set Genesis apart from the competition in the HOA industry.

Review 25 (2024-11-19 - Rating: 5)
Genesis Community Management has made a huge difference in our neighborhood. Their proactive approach and ability to resolve issues quickly have been impressive. It’s clear they genuinely care about the communities they manage. We’re fortunate to have such a dependable team supporting us.

Review 26 (2024-11-18 - Rating: 5)
Genesis Community Management has been an exceptional partner in managing our community. Their team is professional, responsive, and consistently goes above and beyond to address any concerns. The attention to detail and commitment to maintaining property values truly set them apart. I highly recommend Genesis to any HOA seeking reliable and outstanding management services.

Review 27 (2025-02-26 - Rating: 5)
Santos very dedicated and professional he always makes sure his clients come first. Beyond pleased with my experience .Thank you Santos keep up the great work.

Review 28 (2025-02-25 - Rating: 5)
Laurissa is very dedicated and professional. She always makes sure her clients come first. Beyond pleased with my experience and look forward to continuing business with Laurissa.

Review 29 (2024-11-12 - Rating: 5)
I’ve had the pleasure to work alongside the best in the HOA Management business. I’m grateful to be given the opportunity to do what I love and honored to be part of an amazing team.P.S. Their accounting team is exceptional. There is no one in this business that handles their clients accounting needs like we do!

Review 30 (2025-02-25 - Rating: 5)
Laurissa has always gone above and beyond expectations. She is very positive, professional, and prompt. Laurissa is by far the best property manager I have ever dealt with.

Review 31 (2024-11-10 - Rating: 5)
The Genesis Team has been one of the best Management Companies Ive worked with. The team is professional and accountable. Theyre also Family owned and operated, which gives a much more personal touch and feel than some of the bigger national companies.They deliver on what they say theyre going to, and if they cant, theyll make it right, even if it wasnt their responsibility.I would highly recommend, if youre anywhere within their service area, to reach out and have them provide a proposal.

Review 32 (2025-02-25 - Rating: 5)
Santos exceptional customer service skills and prompt responses make him the ideal guy to answer any of your homeowner account related questions. 100 % recommend him

Review 33 (2024-11-13 - Rating: 5)
I had an excellent experience working with Alan and his team. As an insurance broker, I collaborate with various property management companies, and I can confidently say that this partnership has been one of the easiest. The team is incredibly responsive and demonstrates a clear understanding of our needs. Their professionalism has made the entire process smooth and efficient.

Review 34 (2024-11-18 - Rating: 5)
Our HOA has had an incredible experience with Genesis Community Management! Their professionalism, expertise, and dedication have brought tremendous value to our community. They are always quick to respond to our needs, provide clear communication, and go above and beyond to ensure our HOA runs smoothly. Their attention to detail and proactive approach have truly set them apart from other management companies. If youre looking for outstanding service and a partner who genuinely cares about your community, Genesis Community Management is the way to go! Highly recommended!

Review 35 (2024-11-11 - Rating: 5)
I have recently had the opportunity to work with Genesis and cannot recommend them enough. They have been extremely responsive and proactive in reaching out. Any HOA or Condo association in the market will be in good hands with the level of attention and service provided when choosing Genesis to handle their property management.

Review 36 (2025-02-26 - Rating: 5)
Laurissa has gone above and beyond to help with any concerns/questions I’ve had. She is extremely thorough and very knowledgeable in her field. Thank you Laurissa for being such a kind soul!

Review 37 (2024-11-12 - Rating: 5)
The Genesis teams dedication to maintaining the communitys aesthetic appeal is commendable. Their meticulous attention to landscaping and amenities ensures a consistently beautiful and well-kept environment. Their responsiveness and proactive approach are equally impressive, as they swiftly and professionally address any concerns or inquiries that arise.

Review 38 (2025-01-10 - Rating: 5)
I have had the privilege of working with the staff at Genesis for the past eight years. Their team consistently demonstrates responsiveness and professionalism. They are an excellent management company.

Review 39 (2025-02-20 - Rating: 5)
Genesis Community Management is a valuable asset that has shown considerable interest in improving business operations and efficiency with payment management, along with effective communication with suppliers/vendors.

Review 40 (2025-01-17 - Rating: 5)
My company has worked with Genesis Community Management for over 20 years. The staff at Genesis has always been easy to communicate with and very responsive. Wish all management companies were like them!

Review 41 (2025-02-25 - Rating: 5)
Laurissa is great at her job! She works very hard to make sure a her properties are well maintained and works with tenants in a professional, caring manor!

Review 42 (2024-11-10 - Rating: 5)
Genesis has been exceptional in their service and professionalism. Their team is responsive, knowledgeable, and always willing to go the extra mile. I know property management companies get a bad wrap and often deservedly so; Genesis is the exception!

Review 43 (2024-11-06 - Rating: 5)
Everyone Ive dealt with has been exceptional. They respond to emails in a timely manner even beyond normal business hours. My experience has been nothing less than great with this management company.

Review 44 (2024-11-10 - Rating: 5)
It is nice to have a company that is not only professional & efficient, but honest & ethical! Genesis is a great solution for managing your neighborhood. They take pressure off the HOA Board with fair & consistent inspections for violations, follow through, & services customized to your needs.

Review 45 (2024-11-07 - Rating: 5)
Genesis Community Management is the payment processor for one of my clients. They process my payments after we complete an installation. They are very courteous and professional. They are very mindful of their clients need to get paid quickly. They always keep me in the loop to let me know when my payment will be ready. They have just implemented an ACH payment that actually gets your money into your account quickly. I will recommend them to any company who wants someone who will treat their clients excellently, all the time.Jerry O

Review 46 (2024-11-18 - Rating: 5)
I just want to drop in and report how satisfied I was in my dealings with Genesis. Once I understood their process and procedures, we were off the races. I look forward to being of further service and doing more work for this company.

Review 47 (2024-11-18 - Rating: 5)
Ive been associated with Genisis Management Co. for over 4 years and theyre great!! The staff is very friendly and helpful when I have any questions.I would definitely recommend Genisis Management to anyone needing PROPER property management. Keep up the GREAT service you provide to your customers.

Review 48 (2025-02-25 - Rating: 5)
I’ve had to call the office a few times recently due to recent post office issues. However, I’ve had the luck of speaking to Santos who has always given the right amount of attention to my concerns. With his helped, I’ve managed to resolve these issues. Thank you!

Review 49 (2024-12-02 - Rating: 5)
I am on the Marketing and sales team at Way Companies and we have been a long time vendor of Genesis Community Management. We deeply value the confidence Genesis places in us to deliver solutions that align with their high standards. This partnership has not only enriched our organization but also reinforced the shared goal of exceeding customer expectations.

Review 50 (2025-02-24 - Rating: 5)
Genesis has always been prompt with their response and very helpful. Laurissa has always demonstrated that she genuinely cares for the communities she manages.

Review 51 (2025-02-25 - Rating: 5)
Laurissa has shown a great deal of professionalism while discussing HOA procedures. I highly recommend Genesis for all of your HOA management needs!

Review 52 (2024-11-12 - Rating: 5)
I’ve had the pleasure of knowing the team at Genesis Community Management and have seen their genuine dedication to enhancing the service they offer. It’s clear they care about the communities they work with and are always looking for ways to improve. Genesis Community Management is a great choice for anyone looking for a caring and committed team.

Review 53 (2024-11-16 - Rating: 5)
The long standing team at Genesis have always been so good to talk to. 😊Any time they reached out to me, I was happy in meeting with their tenured staff and exceeding their expectations on jobs where they required high communication, detailed planning and coarse of action commitment.#genuinetenantcare

Review 54 (2025-02-25 - Rating: 5)
I had an issue with a lost payment I sent to lockbox and Santos was able to guide me in the right way to avoid paying fees! Awesome guy!

Review 55 (2024-11-17 - Rating: 5)
Working with Genesis was a smooth, connected, and pleasant experience. A great experience compared to past nightmare experiences. Wish I had found them sooner, Alan made everything easy.Two thumbs up!

Review 56 (2024-11-16 - Rating: 5)
Genesis is the fourth management firm used by our HOA, and they are undoubtedly the best. We have been pleased with them for seven years. They provide personalized service every day for both our Board and our residents!John BakerTreasurer and Past President, Rivers Run @ the Brazos HOA

Review 57 (2025-02-26 - Rating: 5)
From the moment I reached out, Santos handled everything with professionalism and help me to solve the problem that I had with the recurrent payment with the HOA. He was proactive and diligent and I am grateful for his assistance

Review 58 (2024-11-09 - Rating: 5)
Had a couple minor issues with forms and access codes. They were very prompt in resolving my requests. Much better than my prior experiences with a different management company (Crest). They are local and easy to get in touch with.

Review 59 (2025-02-27 - Rating: 5)
Laurissa beaty is a star employee. Very helpful and polite and professional she is very dedicated to her job and a joy to do business with

Review 60 (2025-02-25 - Rating: 5)
Solid company and communication. Great customer service,thanks Santos acuna for going above and beyond on answering all my questions highly recommended Genesis community management!!

Review 61 (2025-03-01 - Rating: 5)
Personally I believe that Genesis is lucky to have Laurissa Beaty as their employee. She is driven , intelligent and resilient in her job.

Review 62 (2024-11-18 - Rating: 5)
Genesis Community Management is fortunate to have Alan DeBarbieris on its team. Alan has over 15 years of experience in commercial real estate, specifically in disaster recovery and construction. I worked with Alan as a senior property manager on multi-million dollar portfolios in Houston. Alan was always responsive, professional, and a trusted resource. No doubt, he will leverage his experience for the benefit of Genesis, its clients, and the community.

Review 63 (2025-02-24 - Rating: 5)
Laurissa was great!! Answered all my questions and provided clear and comprehensible details! I’d say that Genesis Community Management, Inc. is blessed with the best!

Review 64 (2025-02-25 - Rating: 5)
I was struggling to make a payment online Santos walk me down thru all the steps. Made my payment easy with no issues. Thank you Santos

Review 65 (2025-02-27 - Rating: 5)
Laurissa is very dedicated to her clients and strives to provide excellent customer service. She is the best!

Review 66 (2024-12-02 - Rating: 5)
Way Service is honored to celebrate over 20 years of partnership with Genesis Management. Throughout this time, Genesis has been a steadfast example of professionalism, excellence, and dedication to serving their customers facilities and communities.Their commitment to maintaining top-tier facilities and their trust in Way Service as their trusted HVAC advisors exemplifies the essence of a collaborative partnership. By consistently prioritizing the comfort, efficiency, and functionality of their customers spaces, Genesis Management has demonstrated an unwavering dedication to excellence.

Review 67 (2025-01-09 - Rating: 5)
Genesis is a leader in managing HOAs and condominiums. The owners and staff are incredibly responsive and knowledgeable. Genesis is a 5-star management company.

Review 68 (2024-11-17 - Rating: 5)
Genesis Community Management have the unique power to bring people together, foster meaningful connections, and create an environment where everyone feels valued and heard. Genesis Community Management dedication, and empathy make the community not just a platform, but a home where ideas flourish, and individuals thrive.

Review 69 (2024-11-18 - Rating: 5)
Genesis Community Management has been a game-changer for our HOA! Their exceptional service, quick responses, and proactive approach have added tremendous value to our community. Highly recommend them for reliable and professional HOA management!

Review 70 (2024-11-12 - Rating: 5)
My interactions with Genesis are tremendous! They are helpful, understanding, and customer service oriented. I look forward to continuing to work with this company in the future.

Review 71 (2025-02-24 - Rating: 5)
Santos helped me set up my online account and pay my parents HOA dues quickly and very kind

Review 72 (2025-02-26 - Rating: 5)
Santos is great help I was worried about a late fee thinking how it would affect me because I was struggling to make a payment online he helped me resolve it with no problem

Review 73 (2024-11-07 - Rating: 5)
Genesis is an amazing company that is still built on family values, honesty, integrity, and doing the right thingI am proud to be a partner with Genesis Community Management and have worked with them for the last 20 years

Review 74 (2025-01-06 - Rating: 4)
Excellent service. The only reason for four stars is the lack of time with the company. We look forward to working with them in the years to come.

Review 75 (2024-11-11 - Rating: 5)
I have had the pleasure of working with several members of Genesis management team over the last six months and found all of them to be responsive to my inquiries and very knowledgeable about the properties they manage.

Review 76 (2024-11-12 - Rating: 5)
I appreciate how the Genesis team focuses on consistently keeping the community looking beautiful and well-maintained, from the landscaping to the amenities. They are responsive and proactive, always addressing any concerns or questions quickly and professionally.

Review 77 (2025-02-03 - Rating: 5)
Have had the pleasure of doing business with Genesis Community Management recently. Alan is well spoken, knowledgeable, and quick to respond with any inquires.

Review 78 (2024-11-10 - Rating: 5)
In conversations with them they have always been professional and helpful.You can tell that they have their communities best interest at heart at all times.Highly recommend.

Review 79 (2024-11-12 - Rating: 5)
Although I am not a client, I personally know the owner and the leadership team at Genesis Community Management. They are consistently striving to provide exceptional service, and I confidently recommend the company to anyone seeking property management.

Review 80 (2025-02-24 - Rating: 5)
Mrs.Gabriella ,It was an amazing experience working with you . Thank you so much for helping us out . Thank you for your kindness and welcoming attitude that you do have.

Review 81 (2024-11-12 - Rating: 5)
Genesis Managment is a highly efficient management company that would I often recommend to our townhome communities. They run an organized company that is imperative to maintain property values.

Review 82 (2025-02-27 - Rating: 5)
Santos was great at answering all of my questions and addressing my concerns! I highly recommend him

Review 83 (2024-11-12 - Rating: 5)
Alan is a seasoned professional in the area of property management, and have I worked alongside him in the industry for many years. He is committed to customer service, honest, loyal, and very educated in his area of expertise!

Review 84 (2024-11-09 - Rating: 5)
We have worked with Genesis for about 10 years and they’ve always been a good company to work for. They have been very good and explaining and going over exactly what they need done and have paid promptly.

Review 85 (2024-11-11 - Rating: 5)
The people at genesis are their greatest asset. Communication is always so easy, their service and timeliness has always been spot on and I know I can trust them to be there when I need them.

Review 86 (2024-11-13 - Rating: 5)
Wonderful family owned business! I had the pleasure of being a part of Genesis for over 5 years and would highly recommend them for all your HOA needs.

Review 87 (2025-02-24 - Rating: 5)
The stuff was very knowledgeable and professional! Laurissa was extremely helpful and provided excellent service!!

Review 88 (2025-02-26 - Rating: 5)
Had questions regarding my account. Spoke with a gentleman named santos helped me so much .He is ver patient and knowledgeable .

Review 89 (2025-02-24 - Rating: 5)
Very knowledgeable about HOA requirements. Courteous and prompt. Enjoyed visiting with Laurissa.

Review 90 (2024-11-12 - Rating: 5)
Great company! They are so easy to work with and do an amazing job with customer service. Highly recommend them!

Review 91 (2025-02-25 - Rating: 5)
Very knowledgeable concerning HOA matters. Courteous and professional while assisting questions.

Review 92 (2024-11-07 - Rating: 5)
Property managers respond on a timely basis to all inquiries, and are knowledgeable. The accounting system provides accurate and timely reports on a monthly basis.

Review 93 (2025-02-25 - Rating: 5)
I called to inquire about a couple of payments. Santos was very helpful and polite. Thank you Santos!

Review 94 (2024-08-24 - Rating: 5)
Sera has been so amazing managing our community. She always answers her phone regardless of the time and responds to emails quickly. we habr haf many managers but nobody can ever compare to her. Thank you Sera for all you do!!! You are definitely manager of the year in our book.

Review 95 (2025-03-05 - Rating: 5)
I’m the owner of River stone in about ten years and all I can say strongly about Miss Gabriela who is our manager 🙏🙏🙏🌹🌹🌹❤️❤️🌹🌹in our community always giving love respect and support and we are grateful to have this wonderful team over there and very blessed especially with Miss Gabriela Henry’s hope god bless you all in genesis management also Mr Brayan and all his great polite people working in this organization 🙏🙏😍

Review 96 (2025-02-26 - Rating: 5)
Thank you Laurissa, for helping me with all of my HOA questions and being very knowledgeable.

Review 97 (2024-11-11 - Rating: 5)
There is not enough stars to rate appropriately Genesis Community Management, their staff are professional, responsive, proactive, etc. They have been a pleasure to deal with.

Review 98 (2025-02-25 - Rating: 5)
Will do business again. Laurissa was quick to respond and provide great service.

Review 99 (2025-02-26 - Rating: 5)
THEY ARE A COMPANY THAT DOES NOT STOP PAYMENTS FOR LONG AND THEY RESPONSE EVERYTHING VERY FAST. VERY GOOD EXPERIENCE WITH GENESIS COMMUNITY MANAGEMENT

Review 100 (2025-02-25 - Rating: 5)
Laurissa is such a gem to work with! Always friendly and helpful.

Review 101 (2024-11-06 - Rating: 5)
I really appreciate that the Office staff is bilingual and friendly. It has been easy for me and My husband to communicate with them.

Review 102 (2025-02-24 - Rating: 5)
Laurissa is a competent and knowledgeable and always strives to do her best.

Review 103 (2025-02-25 - Rating: 5)
Trent provided great fast friendly service.Very knowledgeable about the eqp.

Review 104 (2025-02-25 - Rating: 5)
Santos acuna really knows what hes doing. Couldnt have been in better hands

Review 105 (2024-11-16 - Rating: 5)
Shout out to the Genesis team for always going above and beyond for their clients! Great team to partner with and they will take care of you!

Review 106 (2024-11-06 - Rating: 5)
My experience with Genesis has been great . They were quick to respond to my email. Very responsive and get things done !

Review 107 (2024-11-13 - Rating: 5)
Genesis demonstrates a level of professionalism that is essential. Good communication and problem solving for a range of issues!

Review 108 (2025-01-24 - Rating: 5)
As a vendor, appreciate their business and professionalism! Thank you Genesis team from Enforce Security!

Review 109 (2025-02-24 - Rating: 5)
Excellent communication Santos Acuna does a very good job!!!

Review 110 (2025-01-10 - Rating: 5)
Over all great experience with this company. The staff is professional and knowledgeable.

Review 111 (2024-11-07 - Rating: 5)
Keeps great records of all properties. Giovanni was very helpful with the questions I had.

Review 112 (2025-01-13 - Rating: 5)
Genesis Community Management is a great management company to work with. They are very responsive and professional.

Review 113 (2025-02-27 - Rating: 5)
Laurissa was amazing. Would recommend to a friend.

Review 114 (2025-02-25 - Rating: 5)
If you have any issues, ask for Santos, he will ensure you concerns are addressed!

Review 115 (2025-01-26 - Rating: 5)
Great people to work with. they always follow through with any concerns i may have.

Review 116 (2024-11-11 - Rating: 5)
I had 1 blade of grass out of place and they sent me a letter... What attention to detail!!! Highly recommended!

Review 117 (2024-11-08 - Rating: 5)
My experience with Genesis has been good. Sera is prompt to respond to my concerns, emails and calls. I would recommend them to any Houston based Community association seeking professional property management.

Review 118 (2024-11-07 - Rating: 5)
I have been doing business with Genesis community Management for many years and they do an outstanding job.

Review 119 (2024-11-07 - Rating: 5)
I have lived here 5 years as a homeowner . I greatly appreciate Genesis and their customer service

Review 120 (2024-11-11 - Rating: 5)
They go above and beyond! We trust this company and love how amazing they have been throughout the years!

Review 121 (2024-11-12 - Rating: 5)
The office looks clean staff dress professionally if you need help talk to them

Review 122 (2025-02-24 - Rating: 5)
Its always a pleasure working with Laurissa.

Review 123 (2024-11-10 - Rating: 5)
If your want a company that does what they say theyll do, then look no further. Genesis has exceeded all of my expectations.

Review 124 (2024-11-11 - Rating: 5)
Management group does a great job with communication. The transparency is refreshing!

Review 125 (2024-11-09 - Rating: 5)
This company was in the same building I officed in for many years. It is a good comany.

Review 126 (2024-11-06 - Rating: 5)
The company has been very helpful and has resolved all of my requests in a timely manner

Review 127 (2024-11-07 - Rating: 5)
Had to leave a review because theyve been great. They have helped me and have answered all my questions

Review 128 (2024-11-17 - Rating: 5)
Great management company and the team is amazing !!! Keep up the awesome work.

Review 129 (2024-11-09 - Rating: 5)
The people there are great! They work extra hard to help you in anyway they can.

Review 130 (2024-11-10 - Rating: 5)
Great customer service and Alan worked great with our team to ensure a great result!

Review 131 (2025-02-11 - Rating: 5)
Great customer that communicates very well and pays on time.

Review 132 (2024-11-12 - Rating: 5)
Alan has earned the respect and always does the right thing by all of his peers!, All the Best!

Review 133 (2025-02-25 - Rating: 5)
The accounting guy always helps translate for my parents. he’s kind

Review 134 (2024-11-06 - Rating: 5)
Best HOA company ever ! Very helpful and nice employees

Review 135 (2024-11-10 - Rating: 5)
Great Company. Alan is always very helpful and attentive.

Review 136 (2024-11-13 - Rating: 5)
Great service and great people! I highly recommend this company!

Review 137 (2024-11-11 - Rating: 5)
Alan is a personal friend. He manages a great company.

Review 138 (2024-11-10 - Rating: 5)
Great company to work with. Very experienced and professional.

Review 139 (2024-11-13 - Rating: 5)
Works well within the community to help provide a welcoming environment to live within the community!

Review 140 (2024-11-17 - Rating: 5)
Family owned and operated. Great people!! Great company!!

Review 141 (2019-10-27 - Rating: 5)
Barbara has been fantastic and I’m glad we switched to Genesis. Our rental property is being very well cared for. We also have a strong Board of Directors that is active in improving the property as a whole. It takes both the Board and PM company to have a successful experience. After many years, we have achieved this. It’s been tough, but worth it.Thank you again to Barbara.

Review 142 (2025-02-24 - Rating: 5)
Laurissa was the best and a lot of help!

Review 143 (2024-11-09 - Rating: 5)
Solid company and communication. Thank yall so much for going above and beyond.

Review 144 (2024-11-12 - Rating: 5)
Awesome Customer service!! They really care about us!

Review 145 (2024-11-10 - Rating: 5)
Great company and staff. Highly recommend.

Review 146 (2024-11-09 - Rating: 5)
Great people, understanding of needs, hard working and professional!

Review 147 (2024-11-10 - Rating: 5)
Great company overall!! Highly recommend

Review 148 (2024-11-07 - Rating: 5)
Highly recommend this management company . They go above and beyond !

Review 149 (2025-01-21 - Rating: 5)
Pleasure to work with. Very professional

Review 150 (2024-11-12 - Rating: 5)
They truly care about their clients!

Review 151 (2018-07-25 - Rating: 5)
I feel they have been a good management company for me. They have always been nice to me but I have always been nice to them. If they don’t call me back I call them the next day. Do you think these people wait around for you? They have hundreds of people calling or coming in. Help them out a little. I don’t feel they are given a fair chance.